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With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. The most senior member within the operations team and reporting to the Service Director, the satisfaction of our customers is the prim

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real, me.

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. This role involves being on the frontline, working directly with customers to drive expansion and prevent churn in larg

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Good customer support experiences.

Working closely with the Research Operations Manager to ensure effective engagement with vendors in Fosway’s research activities. Driving success, engagement scores, and feedback through exemplary account management. Strong communication and influencing skills when working with vendors and colleag

A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. Develop and execute customer success plans, including adoption road maps and milestone tracking. Previous experience in customer success, acco

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. Previous experience in customer success, account management, or cloud advisory rolesAt Gleeson Recruitment Group, we embrace inclusivity and w

A technology firm is seeking a Senior Customer Success Manager to join their Customer Success department. With a hybrid work model, this position offers a competitive salary, private health insurance, and generous PTO, making it an excellent opportunity for experienced customer success professionals

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey from onboarding to renewal, ensuring fast

A leading data security firm in Greater London is seeking a Customer Success Manager to drive the technology adoption strategies for its customers. Candidates should have at least 3 years of experience in customer success, excellent communication skills, and a strong ability to engage with executive

The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison for our customers. Design and execute tailored customer success plans aligned to each customer’s objectives, regulatory context, and maturity, ensuring measurable o

Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers. As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them i

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.

A leading cybersecurity firm in Greater London seeks a Technical Account Manager to drive success for their partners. You will ensure customer satisfaction, manage relationships, and collaborate with various internal teams to enhance customer experience.

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers secure and accelerate their business. Customer Success, Account Management, or other post‑sales customer‑facing roles. You will

Previous experience as Customer Success Specialist, Customer Success Manager, Customer Experience Manager or business consultant. The Customer Success Manager is responsible for creating a positive experience for the customer, ultimately leading to renewal and long‑term customer satisfaction. Owns

We’re looking for a Customer Success Manager who is energized by the challenge of scaling new go-to-market motions and driving business impact across a portfolio of high-value customers. At 11x, we call this a Full Stack CSM—you’ll own the entire customer journey: from onboarding and consultin

A leading software company is seeking a Nordics Customer Success Manager to manage and grow a portfolio of 150-180 customer relationships. You will conduct meetings, strategically align resources with customer goals, and uncover opportunities for growth. Join us in supporting customers to use softwa

Kickstart Your SaaS Career as a Junior Customer Success Manager 🚀. You’ll own a portfolio of 150 SMB customers, drive adoption, spot upsell opportunities, and help shape the way customers succeed. Apply now and start shaping the future of customer success!.

We are now looking for a Customer Success Manager to join our growing team in London from where you will support our growing customer base and strengthen Dalux’s role in the UK construction market. The success of our customers is the reason for our global leadership in BIM innovation and developme

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

The customer support specialist is key on continuing providing a world-class customer service. Provide clear and concise explanations to customers, ensuring they understand the issue and resolution steps. Follow up with customers to ensure their issues are fully resolved and they are satisfied with

A leading digital assets firm in Greater London is seeking a Customer Success Manager to build and maintain relationships with customers, ensuring they realize value from the TRES platform. The ideal candidate will have at least 5 years of experience in customer success or account management, along

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Continuous

Experience in Customer Success, Account Management, or a similar customer‑facing role in SaaS or a tech‑enabled environment, ideally working with mid‑market and/or enterprise customers. Improve customer outcomes and adoption by building success plans, guiding onboarding, and increasing product

Customer Success Manager - Tax Software page is loaded## Customer Success Manager - Tax Softwarelocations: London: Chippenham: Birmingham UK: Bristol: Petersfieldtime type: Full timeposted on: Posted Todayjob requisition id: R0018823* Competitive Compensation and Benefits* Home Offic

Ein führendes Finanzunternehmen in Großbritannien sucht einen Account Manager, um ein eigenes Portfolio von Neu- und Bestandskunden zu betreuen.

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Previousclient facing experience with ideally previous customer success experience. Prior customer success experience within financial or SaaS industry.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Customer Success Manager, Europe. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product‑focused role. You are responsible for a successful customer journey and touch points that create long term client

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. As a Customer Success Manager at Altruistiq, you'll play a key part in advancing our customers' sustainability journeys and turning them into Altruistiq advocates. Beyond traditional customer

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgett

A leading financial services provider is seeking a Customer Success Manager based in London. In this role, you will develop strategic plans to drive customer retention and growth, enhance client value, and build trusted relationships. The ideal candidate should have strong client-facing experience,

As a Senior Customer Success Manager you will own a portfolio of customer accounts, driving the post‑sale customer experience from onboarding and adoption to ongoing success, retention, risk management and mitigation. Senior Customer Success Manager – Remote (UK, Ireland, Estonia, Netherlands, S

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. You have 5 to 8 years of experience in Customer Success or Account Management within SaaS, working with MM customers, managing a portfolio of 30+. Build success plans aligned to your customers strategy, deliverin

Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager - Online Brand Protection (Spanish Speaking).

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators t

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. With your proactive problem-solving, clear communication, and passion for customer success, you’ll help our customers achieve tangible re

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

Data‑Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. We’re looking for a Customer Success Manager who will partner with our customers to turn da

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

A leading technology firm in robotics and AI is looking for a Customer Success Manager to enable and support customer adoption post-sales. The ideal candidate will engage with enterprise customers to ensure high retention and account growth while developing trusted relationships.