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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs. Segmentify is a Customer Engagement Platform that helps online businesses optimise

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades. Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product

Customer Success or Account Management. Customer Success Manager based in London. Manage the transition from "Closed-Won" to fully operational, ensuring complex investment teams are successfully integrated into the platform.

A global financial solutions provider is seeking a Customer Success Manager in London to develop client retention strategies and foster relationships. Ideal candidates will have prior customer-facing experience, strong communication skills, and the ability to work in a fast-paced environment.

A hospitality technology company is looking for a Customer Success Manager to manage a portfolio of SMB clients. In this role, you will drive customer retention, satisfaction, and long-term loyalty while working closely with diverse stakeholders. Ideal candidates have 3-5 years of relevant experienc

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

Lead customer success and partner success workstreams and virtual teams with a clear focus on driving satisfaction, retention, expansion, and renewals with leading Global Public Sector government and industry. Build and manage people, processes, and systems that enable scalable customer success acro

A leading public service technology company in Greater London is seeking an Engagement Business Partner to enhance customer support and engagement. The role includes managing customer queries, ensuring timely case resolutions, and driving service improvements. Ideal candidates will possess strong pr

A fast-growing security technology company in Greater London is seeking a Customer Success manager to drive product adoption and ensure customer value realization. The ideal candidate has a medior/senior profile with experience in customer success or technical account management, tech-savvy, fluent

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Years in Customer Success/Account Management: Proven track record in the Enterprise space, specifically navigating the complexities of Cybersecurity, ERP, or high‑stakes Infrastructure software

A sports technology company seeks a Customer Success Specialist based remotely in the UK. The role involves managing a select portfolio of teams, providing training and support on athlete tracking technology, and driving business success through product demonstrations.

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus). Customer Success, Professional Services, Advisory, Legal Operations,

Interlock with Implementation Services teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Partici

Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. The successful candidate will join a vibrant and commercially successful business. Use data to provide meaningful insights and recommend actions to customers/internal teams to enhance business resu

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

A technology services provider in Greater London is seeking a Customer Service & Transformation Support Specialist. The role involves managing customer requests, ensuring satisfaction, and supporting transformation projects. Candidates must be fluent in English, with service desk experience, excelle

A leading SaaS platform is seeking an experienced Customer Success Manager UK to drive customer engagement and ensure business value realization. In this role, you will act as a trusted advisor, onboarding clients and helping them leverage features for their success.

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Solutions Engineer, Customer Success Engineer, Forward Deployed Engineer/PM, TAM, or similar. Proven success supporting enterprise

A leading hybrid cloud security company seeks a Customer Success Manager to enhance customer retention and satisfaction. The ideal candidate will have extensive experience in Customer Success within SaaS, especially in cybersecurity, and the ability to simplify complex technical information for dive

A leading game server provider seeks a Customer Success Operator to deliver effective support to players and server owners. This role involves handling customer inquiries and ensuring efficient problem resolution. Applicants should have strong communication skills, a problem-solving mindset, and pri

Manpower Group (UK) is seeking a Customer Relationship Representative for their Inside Sales team. Responsibilities include acting as the primary contact for clients, managing relationships, and ensuring customer satisfaction. Candidates should have strong administrative and interpersonal skills, an

A leading technology company based in Greater London is seeking a Senior Customer Success Operations Manager to strengthen its operational foundation for post-sales revenue. The ideal candidate will have over 5 years in Customer Success Operations and proven experience in enhancing forecasting metri

Build scalable processes that increase efficiency and create clarity across Customer Success. Customer Success Operations, Revenue Operations, or GTM Operations in B2B SaaS. We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales r

A healthcare technology firm in the UK is seeking an experienced Customer Success and Implementation Lead to enhance hospital onboarding and content management. The ideal candidate will have significant experience in customer success, a passion for technology, and a track record of managing complex

A leading social advertising company is seeking a Customer Success Manager based in London to drive customer retention and growth. You will manage customer accounts and provide consultative advice while addressing advertising issues across platforms like Meta and TikTok.

A high-growth data-led business in Greater London is seeking a Customer Success Coordinator to join their team.

The successful candidate will strategize training implementations and drive customer adoption, ensuring measurable outcomes align with business goals. A leading SaaS company is seeking a Training Specialist to empower and enable Account Managers in delivering high-impact training to customers.

Founding Customer Success Engineer required for a high-growth cybersecurity start-up with an established and expanding enterprise customer base. Founding Customer Success Engineer | Cybersecurity Start Up | London. The next phase requires a technically strong post‑sales leader to formalise and sca

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

As Client Success Manager, you will sit at the centre of a number of strategic global client relationships, helping to ensure platform solutions are implemented successfully, adopted effectively, and continually delivering value. Lead-level scope and ownership within a Client Success Manager title.

Represent the Voice of the Customer, influencing global Customer Success strategy and best practices. Reporting to the Director, Customer Success EMEA, you’ll define regional strategy, lead a high-performing team of CSMs, and drive alignment across functions to deliver world-class customer outcome

As a Customer Success Consultant, you will play a critical role in ensuring our customers achieve success with our digital platforms. Your efforts will directly contribute to customer satisfaction, retention and long‑term success. Serve as the primary point of contact for customers, maintaining re

The Customer Success Specialist will support a group of assigned clients across multiple industries. Provide client support by answering queries, problem-solving, preparing customer meetings, and delivering timely follow-ups. Perform pre‑production work including compiling detailed briefs, collabo

You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them. Board is looking for a dynami

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

As a Customer Success Manager (CSM) at Riverbed, you are accountable for ensuring customers realize verified value from the Aternity platform. Translate customer business goals into structured Success Plans with milestones, owners, timelines, and measurable outcomes. You will serve as the central po

Work alongside Sales and Customer Success to learn the goals and objectives of new customers and translate those needs into a tailored onboarding process. Initiate a successful customer journey by ensuring customers complete required product trainings. Complete Post Event Customer Success Reviews to

As a Customer Success Manager (CSM), you will play an integral role in ensuring every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Fi

Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!. As Cust

The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. A leading EV solutions provider in Greater London is seeking an experienced Customer Success Manager for Europe. The ro

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

A leading technology firm in Greater London seeks an experienced Senior Customer Success Manager to empower customers through AI-driven solutions. The ideal candidate has over 5 years in a client-facing role within the AI or SaaS sectors, possesses strong communication skills, and a passion for cust

Sales Enablement Lead - Customer Success / Revenue Growth L&D. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem-solve for your customers and acting as a customer advocat