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Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business based in Canary Wharf, London. The successful candidate will play a key role in supporting and growing an established customer base while working closely with tech

Founding Head of Customer Success, primarily office based with regular on-site customer visits. Build the Customer Success Function from Zero. Define and own the Customer Success strategy across onboarding, adoption, retention, and expansion.

Sales and Customer Success Officer. Support B2B customer success to increase recurring and repeat business. Customer-centric, data-informed decision making.

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Rather than selling, you’ll focus on making deals happen — managing proposals, contracts, and commercial documentation for complex, high-value customers.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analyti

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

As we scale our innovative SaaS platform, we're building a world-class Customer Success function from the ground up—and we need an exceptional leader to make it happen. This is a rare opportunity to shape and lead our Customer Success function from scratch. As our Customer Success Manager, you'll

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. Customer Support & Success Manager. Customer success and relationship management.

LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and sa

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. As a Customer Success Manager at Griffin, you will.

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success & Solutions Manager – EMEA. Get n

The Role**The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best‑in‑class customer success for Flexera solutions. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execu

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and delivering a consistently high‑quality customer experience while embedding surprise and delight throughout the customer

A global technology leader is seeking a seasoned Manager of Customer Success to oversee a distributed team across Europe. The position emphasizes communication and technical skills, working collaboratively to drive customer satisfaction and successful outcomes. This role involves leading cloud-nativ

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. In this full-time role, you will serve as a Customer Success Manager who works with new and existing enterprise customers to maximiz

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documen

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. You will develop relationships with large clients to ensure their success with Attensi's solutions. The ideal candidate will have a strong customer orientation, fluency in

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution.

A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have over 2 years of experience in customer success management, fluent in English and German, and capable of building relationships with C-level executives. Responsibilities include educat

Technical Customer Success Manager. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving.

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Co-create business reviews for Sales** in collaboration Renewals, Success Plan Sales, and other key stakeholders**Preferred Qualifications and

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined C

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

A leading recruitment marketing platform is seeking an Account Manager in Greater London.This role involves managing client relationships and advertising spends while leveraging data to drive recruitment advertising solutions.Candidates should have 3+ years of relevant experience, strong problem-sol

We are looking for a relationship-driven Customer Success Manager who can ensure that our customers in the UK get maximum value out of All Gravy. Work closely with Product, Support, Sales, and Operations to solve customer challenges and improve the customer experience. Help improve Customer Success

Customer Success at DG owns all post- sales customer engagement. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. Field customer support inquiries and man

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

Motivated to drive outcomes for your customers, you see Customer success as your own. We are looking for a Principal Customer Success Manager to join our Customer Experience team. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor thro

A financial technology company in the UK is seeking a Customer Success Manager to enhance their customer success strategy. Candidates should have relevant experience in customer success or account management, ideally within B2B environments.

Interested in driving Spotify’s experimentation culture (not our music catalog) while being the first line of support for our platform? Spotify’s Confidence team is looking for a Customer Success Engineer who will serve our customers — product, engineering, and data teams at Spotify, as well a

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

Work closely with Customer Success Managers to onboard, retain and grow customers. Proven 3‑6 years of experience in a customer‑facing role, preferably as a Customer Success Engineer or Technical Support Engineer, with a focus on API products. Build strong, long‑lasting relationships with cust

Customer Advocacy: Serve as the voice of the customer within Browzwear by providing feedback to Product, Engineering, and Customer Success teams. Customer Onboarding and Enablement: Ensure new customers have a seamless onboarding process. Develop and execute customer success plans tailored to each c

Create clear success plans with executive sponsors, with agreed goals, timelines, and measures of success. Customer Success, Account Management, or related leadership roles. Design and own the customer lifecycle from pilot to multi‑market rollout (onboarding, enablement, QBRs, renewals, and expans

The Senior Specialist will be responsible for the successful end to end delivery of external talent sourcing to support the “scope” covered by the team he/she belongs to. Highly responsive, service oriented individual with experience working effectively cross-functionally within a "client-centri

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. Understand customers' business objectives, KPIs, and success metrics to develop success plans that drive engagement, product adoption,

Continuously improve customer success processes and playbooks, increasing efficiency and scalability. Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing,

We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Enterprise Customer Success Manager. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome