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The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Knowledge of custo

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation. ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

We are working with a growing organisation operating within a regulated services environment, seeking a motivated and detail-oriented individual to join their Customer & Data Operations team. This is a varied role that combines customer interaction, data analysis and operational support, making it i

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

As a Senior Customer Success Manager you will own a portfolio of customer accounts, driving the post‑sale customer experience from onboarding and adoption to ongoing success, retention, risk management and mitigation. Build deep and healthy relationships with key customer stakeholders (CFOs, FinOp

Apply now and start shaping the future of customer success!. Kickstart Your SaaS Career as a Junior Customer Success Manager 🚀. You’ll own a portfolio of 150 SMB customers, drive adoption, spot upsell opportunities, and help shape the way customers succeed.

A leading software company is seeking a Nordics Customer Success Manager to manage and grow a portfolio of 150-180 customer relationships. You will conduct meetings, strategically align resources with customer goals, and uncover opportunities for growth. Join us in supporting customers to use softwa

A pioneering HealthTech startup in London is searching for an exceptional Customer Success Manager to lead customer relationships and ensure successful outcomes across NHS primary care. This role involves onboarding, training, and relationship management with GP practices and system-level customers.

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

A leading digital marketing firm in the United Kingdom seeks a Customer Success Manager to ensure a top-notch customer experience for their digital solutions. You will engage with customers, analyze satisfaction metrics, and drive retention and product adoption. Ideal candidates will have proven suc

A leading streaming service is looking for a Customer Success Engineer to provide first-line technical support for users of its experimentation platform.

The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports a

Ideal candidates will have superb communication skills and prior customer service experience. A leading lawn care company is looking for a Customer Service Advisor in St Asaph, Denbighshire. You will provide exceptional customer service, engage with clients via phone and email, and advise on lawn tr

A leading technology firm in London is seeking a Head of Customer Success to revolutionize customer engagement as they scale. In this senior role, you will own critical customer outcomes, design a scalable success model, and define customer health metrics. Ideal candidates possess B2B SaaS experienc

We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. As a member of the Customer Success Team and reporting to the Head of Customer Succe

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Proactive interest to increase customer satisfaction and deepen customer relationships.

A cutting-edge AI company in London is looking for a Customer Support Engineer to bridge technology and customers. This role involves resolving technical challenges, ensuring user success, and improving product development through customer feedback.

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Build trust and transparency with customers and

This role is ideal for someone with a strong background in Customer Success, Account Management, or Business Development who thrives in a dynamic, customer‑centric environment. Growth (Sales, Customer Success, Marketing, and Partnerships). Customer‑centric mindset with strong empathy and a deep

Duffel is hiring a Customer Success Engineer (CSE) to provide expert technical support to our largest and most important customers. Communicate proactively with strategic customers as their primary point of contact at Duffel, keeping the customers engaged and maximizing the use of our services and s

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager. Customer Success Management or Service Delivery Management.

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

Scalable digital success strategies: Develop and implement scalable digital customer success processes, playbooks, and best practices that align with organizational goals and enhance customer outcomes across the team's portfolio. We’re hiring a Senior Manager, Digital Customer Success who will dri

As a Customer Success Manager, you’ll be a strategic partner to your customers — connecting their commercial objectives to meaningful product adoption and measurable business outcomes. We’re now looking for a Customer Success Manager to join our global team, supporting a portfolio of high-valu

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction surveys, support Customer Innovation Workshops. Open to some travel to meet with customers. Your unique contributions are celebrated, driving collective success in our

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria. Strong understanding of SaaS business models and cu

You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deliver real outcomes for our customers. Our team and customer base are growing quickly, and you’ll step into a role where you can design and improve our Cu

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Become a trusted advisor within the account to tailor use cases and develop success plans to achieve desired outcomes.

A leading B2B SaaS provider is seeking a Customer Success Specialist to drive adoption and increase revenue from existing clients.

Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. Customer Success or Account Management teams. Enterprise customer relationships with confidence and creativity.

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. Customer Success Leadership: Own and manage a portfolio of s

A leading AI CRM company in Greater London is seeking a Customer Success Area Lead to enhance customer value and mitigate attrition. In this role, you will collaborate extensively with sales leaders and key stakeholders, orchestrate alignment between accounts and investment goals, and review custome

You will drive customer success by acting as the voice of the customer, providing insights, and addressing pain points in their processes. A leading legal tech company seeks a Customer Success professional in Greater London. Successful candidates will possess strong managerial skills, experience in

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Identifying and understanding a customer’s adoption status and support history throughout the post‑sales cycle; determining how to incorporate these elements into the overall customer success strategy. The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of t

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

A pioneering technology firm in the Vale of White Horse is seeking a Customer Success Engineer to install and support cutting-edge detector systems.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. Create feedback loops and mechanisms to continuously optimise the customer experience. As a Customer Sucess Director you will.

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

A short take‑home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long‑cycle customer success. Success depends on consistent customer‑facing engagement, independent relationship‑building, and the ability to clearly demon

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D