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Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Monitor customer health and proactively address risks or dissatisfaction. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs.

A rapidly scaling SaaS company in Greater London is seeking a Support Team Lead.This hands-on leadership role involves leading a team of 10 in a high-demand environment.The ideal candidate will have a strong technical background and experience in SaaS support, with responsibilities including optimiz

A leading FinTech company in London seeks a Customer Success Lead to manage a team and optimize customer outcomes across key accounts. The ideal candidate will have proven B2B SaaS or FinTech experience, demonstrating a track record of driving customer retention and leading successful teams. If you

As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and the Product Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and maintaining Nosto’s position as the global leader in personalization. Joining

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers in the Life Sciences segment. The Customer Success Manager maintains awareness o

A leading procurement platform provider in Greater London is seeking a Sr.Solutions Consultant to lead onboarding for new clients and manage their implementation processes.The ideal candidate will have 3 to 6 years of experience with finance or procurement systems such as Coupa or SAP S/4HANA, along

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

Engage with customers in your assigned vertical(s) in a high‑touch, multi‑threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check‑ins to drive engagement and ensure Hootsuite is deliv

You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product‑focused role. Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long‑term client engagement, driving

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. If you excel at orchestrating complex enterprise implementations, leading customer success strategy, and turning custom

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

Maintain accurate customer data and success plans in CRM and Customer Success platforms. B2B software roles; 3+ years in Customer Success managing large customers. As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving rete

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. We lead with a customer-centric mindset, u

A leading education technology provider in the UK seeks a Head of Customer Success to lead client engagement and deliver value to customers.

Customer Success Manager (SaaS / Travel Tech). In this role, you will work closely with customers after onboarding, helping them successfully adopt the product, integrate it into their workflows and achieve their goals. Ensure customers successfully use Teleleo services (SIM access, OTP, messaging,

Zilliant is looking for a dynamic Customer Success Manager to join our dedicated Customer Success team. Create annual joint success plans with customers to outline their outcomes, objectives, metrics, and timelines; identify and remove any barriers to the customer’s success plan completion. You ar

A growing Cloud Computing company in Greater London is looking for a Senior Specialist to bolster its Customer Success team.

Track and report on key metrics to measure customer and team success. Deliver excellent customer service via video calls and ticket-based support channels. Design and deliver online and in-person training and customer-focused events, including webinars and conferences.

A leading technology company in the UK is looking for a Customer Success Manager to drive the adoption of their SAM4 technology among industrial clients.

The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. In this role you’ll be responsible for the end‑to‑end coordination and execution of functional deliverables during the delivery stage, priming your customer for long‑term s

A global cybersecurity leader is looking for a Customer Success Manager to ensure successful adoption of their platform. You will be the primary point of contact for top-tier customers, aligning their business goals with product value.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

As part of our transformation, we are building a world‑class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their speci

A leading creative technology firm in Greater London is seeking a Customer Success Manager to build strong client relationships and enhance their experience with the firm's innovative solutions. You will ensure client engagement through tailored success plans, onboarding training, and strategic insi

A B2B sales recruitment firm is seeking a remote Customer Success Manager to build client relationships and drive product adoption. The role requires over a year of experience in customer success and knowledge of B2B industries such as SaaS and Tech.

Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice. Design success plans with clear objectives and KPIs for each customer.

Successful candidates will have extensive experience in Customer Success within a SaaS environment, preferably in cybersecurity. A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. The role focuses on managing customer relati

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Build and execute an account‑specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews,

A leading digital marketing firm in London is seeking a Customer Success Manager to engage with clients and enhance their online marketing strategies. The ideal candidate should have at least 3 years of experience in paid digital advertising and a strong customer success background. In this hybrid r

A leading B2B SaaS company in the UK seeks an experienced Customer Success Manager to oversee a portfolio of approximately 100 accounts. The ideal candidate will have at least 3 years in a similar position and a proven success record in driving account growth.

Lettings Sales Executive (with Customer Support responsibilities). Interest in customer support and client‑facing operations.

If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. Produce and execute success plans tied to customer outcomes, not just product usage

Develop and execute Customer Success Plans that align Jedox capabilities with the customer’s business objectives, planning processes, and transformation roadmap. Customer Success, Consulting, Account Management, or Presales within a SaaS organization. Trusted by more than 2,500 customers worldwide

We're looking for someone who is passionate about making their customers successful, proactive in solving challenges, and can represent their customers’ needs within the business. Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact t

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

We know success is built on collaboration, both internally and with customers. Our results-first mindset delivers tangible results for customers. We release new features based on customer feedback swiftly, and we sort issues before they can impact profitability.

A workforce management technology company is seeking a strategic leader for Customer Success. This role focuses on bridging the gap between Enterprise clients and self-serve users, driving revenue growth through upselling and proactive customer support. The ideal candidate will implement AI-driven s

Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. As we con

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Guide customer on org strategy, govern

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. The Opportunity: If you are up to a new challenge, excited to join a team on fire with one ultimate goal: customer first – then please reach out to us. You’ll have the freedom and responsibility to

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop Customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our AI agent Fin, the most advanced customer service AI agent

Help build and refine our Customer Success playbook, contributing ideas and exerting ownership over its development. Customer Success, Account Management, or related experience in a high‑growth B2B SaaS environment or within the Legal Tech space. We’re looking for an experienced, thoughtful Cust

The HOCS takes a proactive, strategic approach to ensure customer success, expansion, and platform optimisation, helping customers realise full business transformation through the RM platform. Customer Enablement & Education: Drive customer enablement initiatives through onboarding, training, and ed

A prominent technology firm is seeking a Bilingual French Customer Success Manager in Reading, UK. The role involves managing customer portfolios, driving high product adoption, and maximizing retention for SMB clients. The ideal candidate will have strong analytical skills, fluency in both English