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Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Team Leader to maintain and develop our extra care services in the West Sussex region - Highwood Mill. Core Duties & Responsibilities as Team Leader: Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations Ensuring care assessments, care, and risk planning meet best practice and customers' aspirations Work with the Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the paid on-call rota Put in place measures to comply with CQC regulations and work to achieve the best care standards possible As a Team Leader, you will be offered the following: Salary - Up to £28,000 Company-issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding, leading home care provider We are looking for a Team Leader to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving Licence and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to peoples lives , then this could be your next role! TPBN1_UKTJ

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. We are looking for someone who is customer obsessed and commercially astute, and who understands the power of goo

Reporting to the Worldwide Customer Support Director and based in Abingdon, the Technical Customer Support Manager will lead, develop and optimise global after‑sales customer support operations. Technical Customer Support Manager. Lead, coach and develop a team of 8 Customer Support Engineers.

Confidence in training a team of Customer Support Agents remotely and in-person, ensuring accuracy remains consistent on all client accounts. Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. As well as previous e

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A global fan experience company is seeking a Customer Solutions Manager in Greater London. The role involves leading a team to ensure high service standards by engaging with customers via phone, email, and social media. Candidates should have experience in Omni-channel support and strong problem-sol

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading company in IT services is seeking an experienced IT Support Manager for their London office. You will manage a geographically dispersed team of IT Support Analysts, ensuring high service levels, and build relationships with key stakeholders. Join a supportive environment that encourages gr

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Creating and updating quality educational content like intercom articles and FAQs to support automated customer support and share best practi

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

Candidates should have experience in omni-channel support, proven customer service skills, and the ability to thrive in a fast-paced environment. A global fan experience company in Greater London is seeking a Customer Solutions Manager to lead a team and ensure high service standards. This role invo

Customer Support /Account Manager - starting ASAP. We are seeking an experienced Administrator / Account Manager to join a busy team on a temporary basis, managing existing global client accounts. We can search for permanent work whilst you're in assignments and offer expert interview support and ad