Customer support manager jobs in Sunderland - Page 2Create job alerts

As our Technical Manager - Customer Support, you will not only be extremely “hands-on” but also manage a small team of technicians who will support the customers own system support teams. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Mar

The Technical Manager – Customer Support will be responsible for ensuring that our mission‑critical MDA systems are operating reliably, diagnosing and resolving reported and proactively detected issues, and providing front‑line support to customers. Translate complex technical concepts into cl

Build and maintain strong, long‑term customer relationships. Handle escalations, service concerns, and customer complaints promptly and professionally. Attend customer meetings, site reviews, and performance reviews.

As our Customer Support Lead, you will build, manage, and scale a high‑performing customer support function at the heart of nsave’s mission. You will lead a team of 10 Customer Support agents and play a central role in shaping how we deliver a world‑class support experience as we scale. Lead a

We are looking to recruit a Customer Support Manager to join our Customer Services team based in our Yorkshire region reporting to the Regional Customer Services Manager. Provide proactive feedback to the Regional Customer Services Manager regarding defects and solutions and ensure any defective wor

Customer Design & Support Manager – Midlands. Part of a well‑established, rapidly growing & dynamic company, working in the technical department, you will be responsible for providing direct support for a variety of customers, from household names to start‑up businesses. Reporting to the Techn

A dynamic tech company in Greater London is seeking a Customer Support Manager to champion customer needs and deliver high-quality support across technical and accounting-related issues. The role involves managing complex support cases, collaborating with cross-functional teams, and enhancing produc

We’re looking for a Senior Data Science Manager to join our Customer Support team, based across our key hubs in London and Budapest. Experience in customer support operations, ideally within financial services or fintech, with a deep understanding of the customer contact domain. Support Domain & C

BMC Recruitment Group are currently recruiting for a Customer Success Manager for their client in Peterlee, Durham. Review, update and expand customer facing training materials to improve consistency and quality. Relationship builder who cultivates trust with customers at all levels.

As a Customer Support Manager at Campfire, you will be a frontline champion for our customers — ensuring fast, thoughtful, and high-quality support across technical and accounting-related needs. Manage daily support tickets and customer inquiries across email, chat, and other support channels. You

As our Customer Support Lead, you will build, manage and scale a high‑performing customer support function at the heart of nsave's mission. Customer Support Manager (Full-Time). You will lead a team of 10 Customer Support agents and play a central role in shaping how we deliver a world‑class sup

As our Customer Support Lead you will design, manage and scale a high performing customer support operation at the heart of nsave’s purpose. Build strong feedback loops between Customer Support, Product, Engineering and Operations to discover customer pain areas and drive changes. You will lead a

Cloudbeds is seeking a Customer Support Manager for Europe to lead a team dedicated to delivering exceptional support to hoteliers. This role requires significant hotel operations experience and experience managing customer support teams. You will drive customer satisfaction metrics and collaborate

Zoomcar is looking for a Customer Support Manager to join their London team. This role requires at least 2 years of customer service experience and excellent communication and organizational skills. Responsibilities include providing multichannel support, problem-solving, and maintaining records.

Support Domain & Customer Contact Acumen: Experience in customer support operations, ideally within financial services or fintech, with a deep understanding of the customer contact domain. We’re looking for a Senior Data Science Manager to join our Customer Support team, based across our key hubs

Second Nature in Greater London is seeking a Customer Support Calls Manager to lead a remote team of 10–15 associates. Candidates should have experience in customer support management, effective communication skills, and a proactive problem-solving approach.

Work closely with sales and commercial teams to support renewals and variations. Join our team and help shape the future of maintenance while working in a supportive and collaborative environment. This role is responsible for managing day-to-day field operations, overseeing service and maintenance t

Customer Support Manager (m/f/d). As part of our Operations team based in London, you will play a key role in delivering the high service levels our clients expect while developing valuable skills across customer support, operations, and technology in the exciting fitness sector. Multichannel Suppor

To work in support of early years 'staff by contributing towards the creation of a warm, friendly, safe and caring environment for children aged 2 –5 years. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via

If not already registered with SSSC as a Support Worker of Day Care of Children Service, successful candidates will be required to start the registration process within three months of appointment to the supply register and be fully registered within six months. Renfrewshire Council are looking to r

We are looking to recruit an enthusiastic and motivated Early Years Support Worker to join our Early Years team, which operates on a term time model. To work in support of early years 'staff by contributing towards the creation of a warm, friendly, safe and caring environment for children aged 2 –

Produce investment case papers to support project proposals. Support the IT Director in prioritising initiatives based on demand and business needs. You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes.

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link. To work in support of early years 'staff by contributing towards the creation of a warm, friendly, safe and caring environment for children aged 2

Provide care and support to service users within a very sheltered housing facility. Care and Support Worker position will be working 5 shifts a week. Care and Support Worker position with be working 3 shifts a week.

To work in support of early years 'staff by contributing towards the creation of a warm, friendly, safe and caring environment for children aged 2 –5 years. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via

Reporting to the Programme Manager, we're looking for an experienced Mergers & Integration Project Manager to lead IT based projects centred around the integration of acquired businesses and assets. You'll foster a culture of continuous improvement, mentoring colleagues and offering strategic su

We are looking for an enthusiastic Early Years Support Worker to join our Rosehill Early Learning and Childcare Team. As part of this team, you will provide care and support for children and develop their interests through responsive play-based experiences. To work in support of early years 'staff b

Other roles you may have experience of could include: Programme Manager, Inclusion Project Manager, Heritage Project Manager, Community Engagement Manager, Accessibility Project Lead, Research Programme Manager, Partnerships Manager, Public Engagement Manager, Co-Production Lead, Outdoor Inclusion M

We are looking for 2 motivated early years support workers to join the team at Wallyford to help deliver high quality childcare. To work in support of early years 'staff by contributing towards the creation of a warm, friendly, safe and caring environment for children aged 2 –5 years. If you have

As part of their continued growth, they are actively seeking a Project Manager to join their business. As Project Manager, you will take full ownership of delivering construction projects across rail infrastructure environments, ensuring work is completed safely, on programme, within budget and to t

Responsible for a team of construction operatives, site supervisor, project managers and commercial staff the Senior HV Project Manager will lead schemes at voltage levels up to 132kV, ensuring their safe and successful delivery. Background as a Project Manager on substantial high voltage engineerin

Events & Individual Giving Manager (UK). We’re looking for an energetic Events & Individual Giving Manager to lead our UK and international fundraising events while building a national school‑based fundraising programme. Key responsibilities include delivering high‑quality events (from local c

Occasional travel to customer sites will be required. Support future business growth through. National Grid and other customers within the Power Transmission industry.

Salary - £75,000 - £85,000 basic + Package.London - Hybrid working and certain flexibility with hours are available.Our Client pride themselves on the outstanding, ground-breaking major projects they are often involved in, playing an instrumental part in the building and technological advancement

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferra

Supporting inspections and sample testing of materials and products and maintaining accurate records of all movements. Employee Assistance Program, supporting your emotional, physical, nutritional and financial wellbeing. Every day we partner with customers to create healthier, tastier and more sust

We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Picking and packing items ready for delivery to our customers - which will involve m

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Maintaining relationships with colleagues in your department to support customers and maintain an awareness

Production Shift Manager (Double Days). There are Shift Manager jobs where you spend your day firefighting because the operation is held together with tape and hope. And then there are Shift Manager jobs where you’re actually trusted to lead.

Production Shift Manager (Nights). I’m recruiting for a Night Shift Manager position within a large food manufacturing operation that needs someone capable of taking full ownership of a fast paced production department overnight.

How Will You Make a Difference? As a Support Worker, youll help people live fuller, more independent lives by: Supporting daily routines from morning to bedtime Planning and enjoying person-centred activities walks, swimming, shopping and trips out Building trusted, respectful relationships that sup

You will be expected to provide an outstanding level of support that will enormously contribute to the people we support living a more comfortable, dignified, liberated and happy life: What were looking for : A genuine passion for supporting others. As a Support Worker, youll have the opportunity to

If this sounds like the perfect fit, we would love to hear from you! Key Requirements Previous experience with trauma-informed care is essential Experience supporting people with autism is essential Calm, patient and understanding approach Excellent communication skills and a genuine passion for sup

Our client has a new opportunity for a Senior Scenic Project Manager to join their creative team, delivering exceptional scenic builds for high-profile live events.