Trabajos customer support remote en Reino Unido - Page 2

French / Français / Graduate / STEM / Mathematics / Support / London / Software / SaaS / Analyst / Analytical / Technical Support / Computer Science / Analyst / AI / Artificial Intelligence / ML / Machine Learning / Tech / Technology Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you! Our client offers cutting edge Software-as-a-Service (SaaS), tailored solutions with integrated AI. This is the perfect company for career-driven graduates seeking a stable and stimulating environment to grow professionally and be surrounded by likeminded individuals. Here are some of the responsibilities: • Solve system user problems and resolve customer questions and issues, • Advise system users on how to get the most from software solutions, • Help customers configure the systems to meet their business needs, • Identify and gather ideas for new functionality and services, • Visit customers to identify opportunities for improved use of the software solutions, • Support other teams in testing new releases, • Translate content and documents from English to French Requirements for the role: • Fluent to a native level of French (both written and spoken), • Full right to work in the UK without any restrictions (no graduate visas at this stage unfortunately), • Based close to or willing to relocate to London as this is a hybrid position, • Some previous customer-facing experience would be a bonus, • Achieved a 2:1 / Mention Bien or above at Bachelor’s level in a STEM or analytical subject, • Excellent A-levels / Baccalauréat and particularly in Mathematics, • World class problem solving skills, • Logical, well organised and practical, • Confident and eager to take on responsibility and the ability to learn new skills quickly, • The ability to work well as part of a team, seamlessly collaborating with others, • Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts A starting salary of £33,000 p.a. is offered, as well as competitive benefits and an option to work hybrid up to 3 days a week remote after probation period. You would be part of a fun, highly social team who enjoy spending time together and helping each other thrive in the corporate world. Are you ready to start defining your idea of success?

French speaking Talent Researcher / Trainee Recruitment Resourcer Location: London and/or Kettering Salary: £23,000 - £29,000 base (Experience dependent) Start Date: Immediate Are you passionate about connecting talent with innovative opportunities? Turner Lovell, a leading recruitment firm in the electricity, renewable energy, and construction sectors, is expanding its team in London and/or Kettering. We're on the hunt for Talent Researchers / Recruitment Resourcers eager to work closely with senior recruiters in identifying and engaging potential candidates for various leadership positions in electrical, civil engineering, construction, and project management across the UK and Europe (with a focus on France and Belgium in particular). Your Role: as a vital team member, you'll be actively: • Networking and headhunting for passive candidates, • Conducting comprehensive candidate searches across databases, • Showcasing our clients' projects, career prospects, and brand to potential candidates, • Persuading and guiding candidates through the application process, • Handling screening, interviews, and assessments, • Crafting candidate profiles, reports, and job descriptions, • Delivering top-notch customer service to candidates and clients Who We Seek: You're a perfect fit if you bring: • Minimum 6/12 months' recruitment experience or a keen interest as a College/University Graduate, • Strong English communication skills, both written and verbal - Ability to speak French a prerequisite to support Francophone recruitment in France, Belgium, Switzerland..., • Enthusiasm for the renewable energy, construction, or engineering sectors, • Drive, self-motivation, and the willingness to exceed expectations, • Ability to thrive in a team environment What We Offer: • Join a dynamic and passionate team servicing international clients at the forefront of their sectors., • Receive comprehensive training, a competitive salary, a generous commission scheme, additional company benefits, holiday allowance, and accelerated career development opportunities., • After training, remote work options are available. Ready for this Challenge? If you're excited about this opportunity, apply now! Contact Curtis Thompson or Marcia Colin for more details.

Job Title: Business Operations Analyst (6-9 months project-based contract) Reports To: Head of Change Management and Projects Location: London Hybrid working (office and remote) About Us: We are an international specialist recruitment business focusing on SAP and aligned technologies. We operate across multiple geographies aiming to deliver exceptional service to our clients and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team to ensure that processes, procedures, documentation and working practises are aligned and optimised as part of the adoption of the new system. The role holder will be responsible for working cross functionally within the wider organisation to ensure that stakeholder input is gathered and engagement is maintained throughout the project. The role holder will be required to quickly gain an understanding of the RED Global’s current operating model (and regional variations) at a detailed level. This will cover all front office and back-office functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: • To identify improvement opportunities arising from the introduction of the new CRM system and associated tools/integrations for improvements to processes, cross functional working practices, documentation etc which support RED Global’s operations, • To document proposed changes and provide support materials to assist Project Board members to make decisions, • To consult with internal stakeholders (across all markets/sectors and business functions) seeking to understand specific challenges and cross functional needs when developing change proposals, • To provide weekly progress and status updates to the Project Board and escalate issues as needed, • To facilitate stakeholder ‘buy in’ and adoption once operational/business processes/working practice changes are agreed by the Project Board., • To document and manage required actions to take advantage of agreed changes so that RED Global can optimize efficiencies and quality for all business functions, operating units and ultimately our clients, candidates and workers., • To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required., • To work closely with the CRM Solution supplier’s Customer Success team during the ‘to be’ scoping and functionality configuration/development stage of the new system, • To support user testing activities including developing test scenario materials where processes, documentation and cross functional interaction is impacted, • To work closely with RED Global’s System Trainer to provide input to and support the creation of initial end user training materials, user guides, video tutorials etc from an operations/business process perspective, • To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation. Key Requirements: Essential • Proven operations/ business analysis experience in a professional services environment preferably recruitment, • Competency with Flow Charting tools preferably Visio or similar, • Good working knowledge of Microsoft 365 (Teams, Outlook, SharePoint, OneDrive, etc.), • Ability to understand the practical implications of technical decisions and identify potential benefits and issues in relation to operational activities, • Ability to deploy excellent interpersonal skills effectively when proactively engaging with Stakeholders from different business areas who have competing priorities/needs, • Excellent communication skills., • Strong organisational skills and ability to manage multiple tasks simultaneously., • Flexible and proactive approach with a willingness to learn and adapt., • Problem-solving skills with the ability to propose changes which will accommodate competing and complex needs of different business functions whilst achieving the ‘best’ result for the whole organisation. Desirable: • Operational experience as a recruiter, account manager etc., • Understanding of information security and data privacy best practices., • Understanding of tools adopted within the recruitment industry which support business development, sales, marketing, search, delivery, compliance, pay/bill and finance What We Offer: • A collaborative, supportive working environment., • Hybrid working, • Competitive rates.

Associate Brand Protection Analyst - Italian Fluency Check out the role overview below If you are confident you have got the right skills and experience, apply today. London, UK or Wilmington, Delaware (US) Monday-Friday, Standard Working Hours Hybrid Work Model (3 days onsite/ 2 days remote) Want to be part of something bigger? We do too. If you want to contribute to a global success story, you’ll fit right in at CSC. As the world’s leading provider of business, compliance, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 8,400+ people around the globe. As an Associate Brand Protection Analyst, you will be working with existing members of the Enforcement team to assist with the takedown of fraudulent websites, Social Media profiles or posts and infringing listings on e-commerce sites. Additionally, you will liaise with customers and internal colleagues to assist the company and the customer in achieving their goals. Some of the things you'll be doing... Providing a primary point of contact for clients; ‘Lead Analyst’ role Analyzing the content of websites and e-commerce listings to identify infringing content Online research into e-commerce sites and hosting providers to assess the methodology for the removal of infringing content Communication with e-commerce sites and hosting providers, both by telephone and e-mail, as part of the process for the instruction of takedowns Communication with customers around specific cases, outcomes and to gain product knowledge Review enforcement reports and results with clients, identify trends, give context around any unusual activity in a service (e.g. increase in listings on certain sites). Suggest minor strategic changes - e.g. shift of site focus, investigative targets, evidential purchasing, application to relevant programs Schedule regular customer calls Track action items from these meetings Handle current program requirements and questions Escalate issues to commercial support teams as appropriate What technical skills, experience, and qualifications do you need? Business-level fluency in both Italian and English Excellent oral and written communication skills The ability to write documents in commercial English Good knowledge of IT and Internet Technology, including at least a basic understanding of the underlying technologies Knowledge of branding/trademark issues is beneficial Basic understanding of HTML and JavaScript highly desirable Experience in a technical and/or data analysis role; scientific or technical background will be beneficial Experience of giving training/presentations will also be desirable Strong customer focus; team working; problem-solving and analytical ability Working well under pressure, with attention to detail Excellent time- / deadline-management skills The ability to work independently with minimal supervision, and be adaptable to client and organizational change You will possess an inquiring mind, and a willingness to learn new skills. #LI - CS1 #INDGB #INDP

Work from Home. Immediate Start. Full Time / Part Time / Weekend. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. If you’re between jobs or looking for some extra income, Cashback is an exciting flexible opportunity for anyone with spare time to complete paid online tasks. Earn up to £150 in just a few weeks by working from home. All you need is a smartphone, tablet or computer and an internet connection! • Earn Up to £150, • £5 Welcome Bonus, • Payouts via BACs & Paypal, • Pays 3x per week, • Customer support Complete tasks on Cashback whenever you like, so you can earn money when and where it suits you. It’s suitable for graduates, students, part-time workers, full-time workers, or for anyone that has some spare time, wants to work from home and supplement their income! The amount of money you can earn depends on the tasks you choose to complete. As an example, a task payout can be between £1 and £20. By completing all 10 Levels you could earn an average payout of £150. Remote working/work at home options are available for this role.

Start Today. Work from Home. Part Time / Weekend. If the following job requirements and experience match your skills, please ensure you apply promptly. Between jobs and looking for extra income, or just want to earn some spending money to treat yourself or a loved one? Cashback offers members the chance to earn up to £150 from the comfort of their own home. All you need to get started is a smartphone, tablet, computer or a laptop! What we offer: • Earn Up to £150, • £5 Welcome Bonus to get you started, • Be your own boss, work whenever you like, • Payouts via BACs and PayPal (no fees to cash out your balance), • Pays 3x per week, every Monday, Wednesday and Friday We have loads of ways to earn, with £1 - £30 earned for each task you complete. The total amount of money you can earn depends on the tasks you choose to complete so the more you complete, the more you'll make! By completing all 10 levels you could finish with an average payout of over £150. Remote working/work at home options are available for this role.

The Field & Support Engineer will be responsible for the installation, configuration, maintenance, and technical support of Biotronics3D’s Cube and 3Dnet solutions across customer sites. This role combines hands-on field engineering with remote support to ensure optimal system performance and a se

Join our dynamic team as a Customer Service Advisor! We are looking for enthusiastic individuals who are passionate about helping customers and providing top-notch support. REMOTE Customer Service Advisor (English-speaking) *Advertised by OA West End. Remote Customer Service Advisor (English-speakin

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the role We have an opportunity for a Housing & Neighbourhood Manager to join our team on a full-time, permanent basis. You will lead and motivate our team of mobile Housing & Neighbourhood Officers to deliver a visible and accessible face-to-face service to both our homeowners and rental residents. You will be a key contact for local stakeholders across the operating area, promoting a positive perception of Guinness with both stakeholders and residents, thereby enhancing our reputation in the area whilst working closely with Estate Services and other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our residents. This role covers Fulham, Hammersmith, Kensington, Chelsea and surrounding areas. Although a driver's licence and personal vehicle are not essential, they are considered preferred. What we're looking for We're a customer-focused organisation, so we know that how we do things is just as important as what we do. You'll not only be an experienced Housing professional, but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate: Experience in leading, coaching, performance managing and motivating remote teams, and contractors, in a high-performance culture. Experience in delivering exceptional service to a diverse range of customers through others. Experience in managing and prioritising resources effectively to meet demand. Experience in managing and coaching performance and getting the best out of individuals and teams. Ability to analyse data and draw conclusions to improve performance. Excellent written, oral and interpersonal communication skills. Ability to present information concisely to senior managers and other stakeholders, to support and influence decision-making. Proven budget management skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. To learn more about the key responsibilities of the role and make sure you meet the essential criteria, please take a look at the role profile. When you apply, please make sure you send us your personal statement alongside your CV outlining your skills, knowledge and experience with evidence of how these meet the essential criteria in the role profile. Interviews will be held week commencing the 15th Sept. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

Level 1 or level 2 technical support focusing on Office 365. Excellent customer care skills both Remote and on site. This is a good role for people with some knowledge wanting to take the next step in their IT career.

About the Business: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About our Team: Our core team consists of 4 members in the UK and 4 in France. We are part of a global infrastructure and operations organization with more than 300 staff distributed worldwide . We pride ourselves on being a friendly, approachable, and inclusive team. Collaboration and support are at the heart of how we work, and we strive to create an environment where everyone feels valued, respected, and empowered to contribute. About the Role: Deliver in-person and remote technical support for laptops, operating systems, software, printers, and mobile devices, including user training and issue resolution. Proactively monitor and analyse laptop performance to identify issues, determine root causes, and implement solutions that improve system health and efficiency. Responsibilities: • Provid e technical support in person and remotely to troubleshoot and support laptop, operating system, software , printer, mobile device & user education issues, • Proactive monitoring of laptops to identify machines in poor health , analyse where the issue lies , and f ind a resolution to increase laptop performance, • Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures and degradation, • Escalate prob lems/business continuity events as appropriate to the third-party provider, senior colleagues, and management, • Check Video Conference Rooms onsite to ensure they are fully functional and provide basic support when necessary, • Document and record recurring issues and evolving best practices Requirements: • Experience and technical knowledge of D esktop OS and applications (Windows, MAC) and Office 365 ., • Basic networking skills ., • Hardware software installation and troubleshooting ., • Active Directory fundamentals., • Mobile Device Management (Azure/Intune) ., • ITIL practices awareness ., • Strong customer service ethic ., • Excellent problem-solving skills and g ood organizational skills . Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Start Today. Work from Home. Part Time / Weekend.If the following job requirements and experience match your skills, please ensure you apply promptly. Between jobs and looking for extra income, or just want to earn some spending money to treat yourself or a loved one? Cashback offers members the chance to earn up to £150 from the comfort of their own home. All you need to get started is a smartphone, tablet, computer or a laptop! What we offer: • Earn Up to £150, • £5 Welcome Bonus to get you started, • Be your own boss, work whenever you like, • Payouts via BACs and PayPal (no fees to cash out your balance), • Pays 3x per week, every Monday, Wednesday and Friday We have loads of ways to earn, with £1 - £30 earned for each task you complete. The total amount of money you can earn depends on the tasks you choose to complete so the more you complete, the more you'll make! By completing all 10 levels you could finish with an average payout of over £150. Remote working/work at home options are available for this role.

The Support Technician is a proactive and customer-focused IT professional responsible for delivering technical support across a range of IT infrastructure solutions. This role is based on Customer Site (London) and provides remote support for All Customer Users. Responsible for traditional 2nd line

Referrals increase your chances of interviewing at VITA CV by 2x. This range is provided by VITA CV. If you’re proactive, customer-focused, and ready to provide excellent online support, apply today through Vita CV for this Remote Live Chat Assistant role in London.

Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exception

Location: Customer Site (London) with remote support for all customer users. Support Technician - Customer Site London. Responsible for traditional 2nd line duties including desktop support, server support, live meeting management (Teams), kit procurement, equipment configuration (phones and laptops

Customer Support Executive (Remote within the UK). Customer Support Executive (Remote within the UK). Director Partner Sales (all genders) - UK or Germany based.

We are looking for a Customer Success Manager who is eager to deep dive into Apache Kafka and apply their expertise to support our customers in solving their most challenging problems. Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager (fluent French).