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Customer support specialist jobs in United Kingdom

  • Marketing Manager
    Marketing Manager
    2 days ago
    £50100 yearly
    Full-time
    London

    About Us Tezali Company Ltd is an expanding UK business specialising in premium and internationally sourced retail products. We are opening our new retail store at Westfield White City Shopping Centre, one of London’s leading shopping destinations, and are seeking an experienced and commercially minded Marketing Manager to lead our store launch marketing and ongoing brand growth. The Role This is an exciting opportunity to join our business during a key expansion phase. You will be responsible for driving footfall, customer engagement, promotional campaigns, and commercial performance of our new Westfield store. The ideal candidate will have strong luxury retail marketing experience, a hands-on approach, and the ability to operate in a premium, fast-paced retail environment. The candidate should also have familiarity with Oriental and Eastern products. Key Responsibilities Marketing & Campaign Management • Develop and implement marketing strategies aligned with sales and brand objectives, • Lead store opening campaigns, seasonal promotions, and special events, • Coordinate online and offline marketing activity to increase customer traffic and sales In-Store Promotions & Visual Merchandising • Work closely with store teams on promotional displays and product launches, • Support visual merchandising to maintain premium brand presentation, • Ensure campaigns meet shopping centre and brand standards Commercial Performance • Analyse sales data, customer trends, and campaign performance, • Monitor KPIs and prepare reports for management, • Recommend pricing, promotional, and product positioning strategies Stakeholder Management • Liaise with Westfield Shopping Centre marketing teams regarding events and promotions, • Coordinate with suppliers, agencies, and external partners, • Work closely with senior management and store operations teams Budget & Operational Support • Manage marketing budgets effectively, • Support store teams by providing guidance on promotional focus, customer engagement, and campaign execution., • Support excellent customer experience standards in store Requirements Essential • Proven experience in retail marketing or marketing management, • Strong commercial awareness and sales-driven mindset, • Experience working in premium, lifestyle, or high-footfall retail environments, • Ability to analyse data and improve performance, • Strong communication and organisational skills, • Ability to manage multiple campaigns simultaneously Desirable • Experience with international or specialist product ranges (especially Oriental and Eastern products), • Experience working within shopping centres or destination retail environments What We Offer • Competitive salary, • Opportunity to lead marketing for a major new store opening, • Career growth within an expanding company, • Dynamic and supportive working environment To Apply Please submit your CV and cover letter through Job Today. Tezali Company Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

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  • Customer Service Specialist
    Customer Service Specialist
    6 days ago
    £23.4–£27 hourly
    Part-time

    Empowered Employment is a new online platform dedicated to mainly helping women build flexible, independent income through online conversation services. We provide full training, guidance, and ongoing support to help you get started and succeed overnight. Our focus is simple: we don’t just offer opportunities, we teach you how to earn. Through structured support and practical training, we help you develop the skills needed to confidently work within the online conversation industry and maximise your income potential. This role is ideal for individuals who are looking for flexible, remote work that fits around their lifestyle, while being supported every step of the way. What You’ll Be Doing: • Engaging in online conversations through approved platforms, • Building confidence and communication skills through guided training, • Learning proven methods to increase engagement and earnings, • Working independently from home with full flexibility Earnings: • £23.40 to £27.00 per hour, • 6 Different payment options, • Fast payment options, • Earnings vary based on activity, consistency, and engagement What We Provide: • Step-by-step training to help you get started, • Ongoing support and guidance, • Flexible working hours, • A supportive and empowering environment focused on helping you succeed Empowered Employment is built around the idea that the right support and training can open doors to new income opportunities and independence, helping individuals grow both financially and personally. Who This Is For: • Individuals who are motivated and willing to learn, • No previous experience required

    No experience
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  • Operation specialist
    Operation specialist
    10 days ago
    £28000–£30000 yearly
    Full-time
    Chiswick, London

    Location: London / Birmingham, UK Company: Giraf Logistics (UK) Ltd About Us Giraf Logistics (UK) Ltd is the UK subsidiary of Longsail International Logistics Co., Ltd., a well-established international logistics group with extensive experience in global freight forwarding and supply chain solutions. With the strong support of our parent company and the continued expansion of our UK business, we are building a fast-growing local team to provide efficient, reliable, and customer-focused logistics services. We are now looking for a bilingual Chinese-English logistics professional with relevant international logistics experience to join us and support our rapid development. Key Responsibilities • Handle daily import and export shipments across multiple transport modes, including sea freight, air freight, and road freight, • Manage shipments from quotation stage through to final invoicing, • Coordinate closely with customers, overseas agents, carriers, suppliers, and internal teams to ensure smooth operations, • Prepare and follow up on bookings, shipping documents, customs-related information, and job files, • Support the sales team by assisting with quotations, service solutions, and customer communication, • Ensure a high standard of accuracy, customer service, and operational efficiency, • Take on additional operational or administrative tasks as required to support a fast-developing business environment Requirements • Previous experience in international logistics, freight forwarding, shipping, or supply chain operations is strongly preferred, • Familiarity with import/export processes and container freight forwarding would be a strong advantage, • Fluent in both Chinese and English (written and spoken) is essential, as this role requires communication with both Chinese-speaking and English-speaking clients, agents, and colleagues, • Strong sense of responsibility and the ability to work in a fast-paced, growing team, • Good communication, coordination, and problem-solving skills, • Detail-oriented, organised, and service-minded, • Able to work independently while also contributing effectively within a team, • Mandarin-English bilingual ability is preferred; Cantonese is also a plus What We Offer • Competitive salary, negotiable based on experience and qualifications, • Performance-related bonus opportunities, • Festival gifts and team-building activities, • Supportive and friendly working environment, • Excellent opportunity to grow with a rapidly developing international logistics team

    No experience
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  • Senior Hairstylist/ Colorist
    Senior Hairstylist/ Colorist
    14 days ago
    £13–£17 hourly
    Full-time
    London

    Overview We are seeking an experienced Hair Stylist and Colour Specialist to join our dynamic team at Alicia Hair and Beauty Hammersmith. The ideal candidate will possess a passion for hair artistry, exceptional customer service skills, and a keen eye for colour techniques. This role offers an exciting opportunity to showcase your expertise in a professional environment dedicated to beauty and client satisfaction. Applicants should be motivated, creative, and committed to delivering outstanding results while fostering a welcoming atmosphere for clients. Responsibilities Provide expert hair styling services, including cutting, colouring, and styling according to client preferences and current trends. Offer personalised colour consultations and execute colour treatments with precision. Maintain high standards of hygiene and cleanliness in the salon environment. Deliver excellent customer service by understanding client needs and advising on suitable hair care solutions. Manage appointment scheduling efficiently at the front desk, ensuring smooth daily operations. Mentor junior staff or apprentices where applicable, sharing knowledge and techniques to support their development. Assist with store management tasks as required, including stock replenishment and maintaining product displays. Skills Proven experience as a Hair Stylist with a strong portfolio of colour work and styling techniques. Proficiency in barbering is desirable but not essential. Excellent communication skills to engage effectively with clients and team members. Strong customer service orientation with the ability to build lasting client relationships. Organized with the ability to manage front desk responsibilities efficiently. Capable of mentoring junior staff or apprentices to foster growth within the team. Knowledge of store management practices and maintaining a welcoming salon environment. This position offers a vibrant work environment where creativity and professionalism are valued. We welcome passionate individuals eager to advance their careers in the beauty industry while delivering exceptional service to our clients. Job Types: Full-time, Part-time, Permanent Benefits: Employee discount Profit sharing Store discount Work Location: In person (W6 0SP)

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  • Lettings and Airbnb Specialist
    Lettings and Airbnb Specialist
    2 months ago
    £1800–£2000 monthly
    Full-time
    Croydon

    Lettings and Airbnb Specialist Klick Capital - Family-owned property development and rent-to-rent business Job Type: Full-time Job Summary: We're looking for a self-motivated individual to join our team to manage our portfolio of properties on online platforms, including Airbnb. You'll be responsible for letting properties, setting up and optimizing listings, and ensuring high occupancy rates. Experience with credit checks and tenant screening a must. Key Responsibilities • Manage and optimize property listings on online platforms (e.g. Airbnb, (Zoopla), • Handle enquiries, viewings, and bookings, • Conduct credit checks and tenant screening, • Prepare and manage rental agreements, • Coordinate with owners and service providers, • Monitor and respond to online reviews, • Identify opportunities to increase revenue and occupancy Requirements: • Experience with online letting platforms and Airbnb Zoopla, OpenRent, • Experience with credit checks and tenant screening, • Good communication and customer service skills, • Self-motivated and able to work independently, • Basic knowledge of property management and rental regulations What We Offer • Competitive salary and benefits package, • Opportunity to work with a growing family-owned business, • Training and support to develop your skills If you're a motivated and experienced individual looking for a new challenge, send your CV

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