600 Best customer support Jobs in Aberdeen (December 2025) - page 6

Senior Solutions Engineering - UK / IRE

22 hours ago

Aberdeen

We help companies stay secure while moving fast. Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path. Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation. Our Vision Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future. Why Teleport At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company. Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future. We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do. A Teleport Staff Solutions Engineer - AI Specialist, is highly technical and customer-facing. This role is designed for individuals who thrive at the intersection of deep engineering expertise and business value articulation. You will partner with account executives, account solutions engineers and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology. We are looking for a customer-facing Staff Solutions Engineer who has experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc). Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are: • Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself, • Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure, • Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul, • Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you What You'll Do • Partner with Account Executives and Account SEs to expand technical discovery, and map Teleport’s capabilities to customer initiatives, • Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation in Zero Trust access, handling of human and non-human identities, identity governance, and identity security, • Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders, • Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads, • Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls, • Position Teleport as a solution to eliminate API keys and static tokens in AI pipelines, • Provide structured feedback to Product and Engineering on feature gaps and market needs, • Collaborate with Marketing on thought leadership around Kubernetes, identity, and AI security, • Support channel and technology partners with technical enablement, • Is a self-starter with a track record of success in their professional or personal life., • Doesn’t mind helping across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc, • Listens deeply and perceives feedback as an opportunity to improve, • Demonstrates a high level of empathy, resilience, and humility. What You'll Bring • 5–10 years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role, • Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements, • Experience with using/configuring/debugging Linux machines and Network issues, • Strong understanding and experience with Kubernetes, including hands-on troubleshooting, • Strong Knowledge of at least one cloud computing platform, • Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles), • Advanced understanding of identity security and modern Zero Trust security approaches, • Proven ability to develop scripts and automation using Linux Shell, Go, and Infrastructure as Code, • Strong understanding of system architecture, provisioning, and administration, • Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues, • Ability to engage both technical and executive stakeholders with credibility and clarity, • Strong presentation, demo, and white-boarding skills The Benefits While many companies flaunt their benefits and perks to convince you to join their company, we believe your career is more important than that. That’s why we focus on making your day-to-day the best it can be while empowering you to achieve your goals and aspirations. What does that mean? • It means you’ll have the autonomy to make your own decisions and focus on what’s important to you and your role., • It means having access to a senior team that supports you and wants to see you succeed., • You’ll have a smart team you can learn from, collaborate with, and grow with., • It means being able to make an impact and have a voice in the future of the feature, product or company direction. We don’t just leave you to focus on a niche. We allow you to spread your wings and take advantage of opportunities, challenging projects and exciting problems., • It means removing the bureaucracy and red tape that stifles innovation while giving you access to all the information you need to build and take action more quickly., • It means allowing you to have the career you’ve always wanted today, rather than having to “earn your stripes” and wait for the right moment. If you’re good enough, you’re good enough. But we don’t stop there. In addition to the career opportunities at Teleport, we offer a whole range of benefits that help you to maximize your future, including: • Extensive health coverage, • Annual expense budget, • Rest & recovery policies that maximize leave and your ability to recharge, • Investment in your future with retirement savings plans, • Equity in a US $1.1-bn business, • Professional development opportunities Do you have what it takes? Get to use (and know) Teleport through our unique interview process At Teleport, we do things a bit differently. And when we say we only hire top talent, we actually mean it. Because of this, our interview process is different too - and we’re proud of it. We let your work do the talking. We don’t go in for six rounds of interviews, live whiteboard or live-coding. We don’t hire people that can talk a good game. We only want the best. And for that, we need to see what you can do, in your own time, in your own way. For real. But interviews are a two-way street. Through the project, you’ll get a real taste of life at Teleport, including: • We’re flexible - you’ll have plenty of time to complete your project, if life gets in the way, that’s ok. We can - work around you., • We give you autonomy - you’ll have the space and freedom to figure things out, make decisions, and problem-solve., • We’re collaborative - Got questions?, • We have answers. You’ll have support from your team - the one you’ll be working with day in day out if you’re successful in getting the role., • We progress careers - During the project, see how much you learn. That’s what working at Teleport is like. We like learning, on the job. All-the-time., • We can move fast (if you can) - two weeks sound like a long time? No problem? Early submissions are fine, and we’ll keep the process moving. Think you’ve got what it takes? We’d love to see it! Unconvinced? We can guarantee three things: • It’ll challenge you., • You'll learn a lot., • If you love the process, you'll love working at Teleport. Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at The typical starting Total Cash Compensation range for new hires in this role is 122,000 - 158,000 GBP for a level 4, which consists of a Base Salary plus a Target Commission. Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all UK/IRE locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Customer support jobs in Aberdeen - Page 6Create job alerts

Popular jobs searches in Aberdeen

Popular customer support jobs locations