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Track Project Stage Gates and progress and form part of the stakeholder group for approval of Go Live and support the provision of relevant handover and knowledge documents into Production support. Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Sof

Youll lead, coach and develop a Customer Support team delivering high quality service to a diverse customer base, including private customers, therapists, internal sales teams, UK distributors and export partners. Customer Support team, ensuring service levels, KPIs and customer experience standards

Key Responsibilities: * Process sales orders and ensure accurate documentation * Coordinate domestic and international despatches, ensuring paperwork is complete and correct * Respond promptly and professionally to customer enquiries via shared inboxes * Handle warranties, complaints, an

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

Support internal teams with customer and order-related queries. As a key member of the team, you will support both customers and internal colleagues by processing orders, coordinating despatches, managing enquiries and ensuring a consistently high standard of service. Respond promptly and profession

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. You''ll provide first-line technical support to customer ex

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and company global standards. Collaborate with the Technical Support Manager and wider technical support

We are seeking a Customer Support & Compliance Administrator to provide essential support to both operations and compliance functions within a busy logistics environment. Customer Support & Operations. Support customers with re-deliveries, delays, and general service enquiries.

Customer Support SpecialistAbout the RoleWe have a fantastic opportunity for a proactive, customer-focused individual to join us as a Customer Support Specialist within our established Advice & Direct department. Showcase strong influential and negotiation skills, while always maintaining a high lev

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international xjlbheb standards, customer requirements and cIs this your next job Read the full description below to find out, and

This is an excellent opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support team d. Job Description

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Our client is a specialist software provider, looking for a Customer Support Executive to act as the first point of contact for customers, who speak Spanish. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environm

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms.

You will also provide support to the customer service team as needed, helping to deliver the exceptional service that luxury customers expect. Product Content & Customer Support Coordinator. We are recruiting on behalf of a leading luxury brand for a meticulous and organised Product Content & Custom

A local government authority is seeking a Highways Engagement & Customer Support Manager to enhance customer service and stakeholder engagement in Derbyshire. This role involves developing engagement strategies, managing customer inquiries, and fostering a culture of accountability. Ideal candidates

A leading AI research company in Greater London is seeking a User Operations Team Lead to oversee a team of Customer Support Engineers. This role involves leadership, performance management, and cross-functional collaboration to resolve customer issues effectively.

We build innovative technology for the property industry, supporting thousands of customers every day across our CRM, property management solutions, digital advertising suite, and website builder. We’re passionate about creating products that genuinely improve the way real estate professionals wor

We're looking for a Customer Support Engineer to be involved with supporting customers through investigation and modifications of OpenWorks products. Contribute to improving support processes and customer experience. Willingness to travel overseas for short customer support trips.

As Director of Technical Customer Support, you will drive the evolution of a worldwide support organization, elevate operational excellence, and lead a distributed team through a cloud‑first transformation. Technical Customer Support Director, Core Banking Solutions. Lead the global shift to a clo

Customer Technical Support Essential Duties and Responsibilities. Deliver training and troubleshooting support to customers. The role is split into 2 parts: Customer Technical Support and Mechanical Fitter,.

A leading e-learning provider in London seeks a Customer Support Manager to oversee all support operations. The ideal candidate has over 3 years of experience in customer support, expertise in ticketing systems like Intercom, and strong analytical skills for interpreting support metrics. This role i

You will partner closely with Support, Customer Success, Engineering, and Product to resolve complex issues, accelerate root‑cause analysis, and ensure customers receive fast, accurate, and empathetic support. Represent the Support organization in internal initiatives, cross‑functional meetings,

Support‑first mindset: genuinely enjoy spending most of your day helping customers. Beyonk, you’ll be the person behind the consistently outstanding reviews our platform receives—customers calling our support "exceptional, responsive and friendly. Customer‑facing experience: could be SaaS, h

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers. This position requires a customer-obsessed individual capable of troubleshooting issues methodically and maintaini

Responsibilities include handling customer inquiries, supporting the sales team, and various office duties. This full-time position requires excellent communication skills, a strong ability to multi-task, and a focus on customer service.

You will provide exceptional customer service, ensuring shelves are stocked and customers receive their orders promptly. The role offers various benefits, including discounts, health coverage, and a retirement savings plan, alongside a supportive working environment.

The ideal candidate will manage customer inquiries and produce accurate quotations efficiently. Key skills include strong numerical skills, attention to detail, and experience in a customer-facing role. A leading recruitment agency is seeking an Estimating Administrator based in West Kent to support

You think big – you will have the ability to influence and optimise the customer support processes and systems as you work on projects that help us grow and scale the team. Senior Analyst, Customer Support, EMEA. We’re looking for a dedicated, empathetic team member to join us at ground level as

Customer Support Manager - Transact. Customer Support Manager - Transact. The ideal candidate will have client facing experience within financial services and will be driven by a commitment to provide excellent customer service.

A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. Required qualifications include 2+ years in customer support or inside sales and strong communication skills in English. The ideal candidate will engage with customers, prov

The Senior Director of Global Customer Support is accountable for leading the end-to-end customer support organization, ensuring exceptional service delivery across all customer segments while driving operational efficiency, scalability, and customer satisfaction. Senior Director, Global Customer Su

We’re looking for a Software Engineer to join our Level 3 Customer Support team, dedicated to a single UK government customer. Do you enjoy solving complex technical challenges that make a real-world impact? Are you energized by working closely with customers and seeing your solutions in action? W

Customer Support Specialist to address complex customer inquiries through email and live chat. Ideal candidates will possess a Bachelor's degree and experience in customer support, demonstrating strong problem-solving skills in a fast-paced environment.

A customer service firm in Corby is seeking a Sales Administrator to manage customer inquiries and ensure high levels of satisfaction. The ideal candidate will possess excellent communication skills and prior customer service experience, responding to queries via phone and email while maintaining ac

A food service company in the UK is seeking a General Assistant to support daily operations. This role involves cleaning, supplying, and maintaining a safe workspace while delivering excellent customer service. Join a people-first environment where you will be valued and supported.

A As the Customer Support Manager, you will oversee a team of Customer Support Specialists, guiding and developing them to provide exceptional support to our customers across chat, phone, and email. Familiarity with customer support best practices in cloud-based software, including AI-enabled suppor

As a resident expert on all facets of our platform, you will interface directly with our customers on a daily basis, handle more complex escalations from customer Support Specialists, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and custome

A leading tech company is seeking a Senior Director for Global Customer Support to oversee the customer support organization and drive operational excellence. This role requires strategic leadership, exceptional customer service delivery, and the ability to manage cross-functional partnerships. The

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket c

You will be responsible for supporting the strategic customer in both implementation and ongoing support. Based on feedback from customers, work with Product Management to identify product enhancements to improve customer satisfaction. The Customer Support Engineer is a key position working with our

You will join our Global Support team as a Customer Support Associate. As a Customer Support Associate you will play a pivotal role ensuring our customers maximize the value of our market-leading telecoms products. You will provide support to other customer‑facing teams to enable our customers to

The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure

Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings. Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers. Technical Custom

A leading catering company in the UK is seeking a General Assistant to support daily operations in a welcoming environment. This role involves assisting with cleaning, supply management, and customer service.