Track Project Stage Gates and progress and form part of the stakeholder group for approval of Go Live and support the provision of relevant handover and knowledge documents into Production support. Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Sof
The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and company global standards. Collaborate with the Technical Support Manager and wider technical support
Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. You''ll provide first-line technical support to customer ex
The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.
We are seeking a Customer Support & Compliance Administrator to provide essential support to both operations and compliance functions within a busy logistics environment. Customer Support & Operations. Support customers with re-deliveries, delays, and general service enquiries.
As a Temporary Customer Support Advisor, you will play a key role in supporting customers, providing clear information, and resolving enquiries. Temporary Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Responding to enquiries via the telephone and
An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. We have a fantastic new job opportunity for a C
Customer Support SpecialistAbout the RoleWe have a fantastic opportunity for a proactive, customer-focused individual to join us as a Customer Support Specialist within our established Advice & Direct department. Showcase strong influential and negotiation skills, while always maintaining a high lev
The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin
The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer
Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelors degree in Electrical Engineering, Computer Science, or related field.
The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international xjlbheb standards, customer requirements and cIs this your next job Read the full description below to find out, and
Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms.
Italian Customer Client Support Specialists are invited to join a team in Greece with fully paid relocation. Provide exceptional customer support to Italian-speaking clients via phone, email, and chat. Previous experience in customer service or support roles is highly desirable.
Reporting to the Worldwide Customer Support Director, the role involves managing technical support for customers and ensuring products meet quality requirements. A technology company based in Abingdon is seeking a Technical Customer Support Manager to lead and develop their customer support engineer
Du stehst fürBereitschaftsdienste im Rahmen eines 24/7-Support-Dienstplans zur Verfügung.
The Customer After Sale Technical Support Engineer is a key contributor towards providing outstanding customer experience. Possessing detailed technical knowledge of solar ecosystem hardware and software, they provide technical support services to customers (installers) and internal team‑members.
A local authority in East Midlands is seeking a Highways Engagement & Customer Support Manager to lead customer enquiry functions. Candidates should have a degree in public administration or a related field and extensive experience in customer service management within the public sector.
We like to work hard and move fast to do what’s best for our customers. Responding to technical inquiries from enterprise customers via email, chat, or conference calls, helping them integrate and optimize Cohere’s API and tools. Tracking and prioritizing support tickets, ensuring timely follow�
Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid
A leading financial services company is seeking a Customer Support Manager to manage client relationships and ensure exceptional service delivery. The role involves responding to client inquiries through calls and chats while identifying vulnerable clients for appropriate support. The ideal candidat
Certikin is looking for a dynamic motivated high performing Customer Technical Support Advisor to join our Pools Division. Certikin International is looking for a Customer Technical Support Advisor to join our busy Pools Division to help deliver further growth. The successful candidate will be respo
This role is essential to support the company's customer service objectives while adhering to quality standards. Responsibilities include processing customer orders, managing sales data, and resolving queries efficiently. The ideal candidate should demonstrate excellent organizational skills, a cust
A UK-based company is seeking a Credit Control / Customer Services professional to manage customer accounts and ensure timely invoice payments. Responsibilities include monitoring accounts, resolving discrepancies, and providing support to customers via phone and email. Ideal candidates will have ex
Customer Support Advisor - Supplier Support. To provide excellent customer service in our Supplier Support team. Provide accurate and clear information to supplier customers, explaining the benefits and processes involved to complete an online questionnaire required by our buyer customers.
T Support Engineer to provide exceptional customer support.
A leading gaming company is seeking a Senior Customer Support Supervisor to enhance player support operations. The ideal candidate will have over 5 years of experience in customer support and strong communication skills. This role focuses on liaising with outsourced teams, handling inquiries, and en
Years (7+ for Senior role) in a technical customer‑facing support role with a proven track record of excellence in Performance, Scale, Resiliency and Customer Support. You will be the steward of the customer support to engineering escalation process, increasing efficiency by streamlining communica
A leading global energy company is seeking a Sales Support Advisor Aviation for a full-time role in Greater London. This entry-level position involves managing queries, supporting logistics, and entering orders in SAP. Candidates should have a customer-focused mindset and a problem-solving attitude,
Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles. Creating and updating quality educational content like Intercom articles and FAQs to support automated customer support and share best practices. Custom
You own complex issues end-to-end, support live production systems, and make sure customers stay operational. Tier 2 Customer Support Engineer. This role blends deep technical troubleshooting, customer-facing responsibility, and close collaboration with Field Service, R&D, and Operations.
A global leader in industrial bolting systems is seeking passionate individuals to join their Customer Service team in the UK. The position offers a supportive environment with clear pathways for career development, competitive salary, and employee benefits, making it an excellent opportunity for gr
A cutting-edge AI company in London is looking for a Customer Support Engineer to bridge technology and customers. This role involves resolving technical challenges, ensuring user success, and improving product development through customer feedback. Ideal candidates should have at least 3 years of e
This role involves leading a team to ensure excellent customer experiences and supporting sales strategies. A leading financial services provider in London is seeking a Team Leader for Sales Support Operations.
As a Technical Customer Support Manager you will be a ‘player-coach’ and will play a key role in shaping our global Technical Customer Support team at scale, while supporting and leading our growth and expansion in the region and globally as a technical product expert in all things Elliptic and
Support and liaise with Implementation and Customer Success teams for a seamless customer experience. Guide customers through solutions in a structured, reassuring way — especially during high‑impact situations (e. You’ll be the calm, solution‑driven expert customers can rely on — someone
A leading scientific data company is seeking a technical customer support specialist to address customer issues with performance and stability. Ideal candidates will have over 4 years of experience in technical support roles, solid knowledge of AWS technologies, and excellent problem-solving skills.
Customer Support Engineer Tier 2. Tier 2 Customer Support Engineer. You own complex issues end-to-end, support live production systems, and make sure customers stay operational.
This hands-on role involves providing top-tier technical support and ensuring smooth incident resolution in a fast-paced environment. The ideal candidate will have prior experience in IT support, proficiency in Microsoft 365, and strong communication skills. You will play an essential role in suppor
Candidates should have over 2 years of inside sales or customer support experience, strong English communication skills, and familiarity with support ticketing systems like Zendesk. A global financial platform company in Greater London is seeking a Customer Support Analyst to join its European team.
Tier 2 Customer Support Engineer. As the technical backbone of UVeye’s European operations, you own complex issues end-to-end, support live production systems, and make sure customers stay operational. Ability to manage multiple priorities in high‑pressure, customer‑facing environments.
The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Support Analysts, ensuring high service levels, and build relationships with key stakeholders. Join a support
Previous experience in customer service or support roles is desirable. Italian Customer Client Support Specialist in Greece with fully paid relocation. Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.
Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.
This position involves providing exceptional technical support and consulting to customers, ensuring their success with web and mobile features. A leading tech startup is seeking a Technical Support Engineer to join their dedicated global team. The ideal candidate will have at least 2 years of exper
A leading technology firm is seeking a Software Engineer for its Level 3 Customer Support team. Responsibilities include providing technical support during go-live phases and collaborating directly with a UK government customer.