Sheltered Housing Manager
12 hours ago
Slough
Sheltered Housing Manager (managing 6 housing schemes) Sector: Local Authority / Public Sector Location: London (site-based working) across 6 housing schemes) Contract: 6 months Day Rate: £350/day (umbrella) Overview We’re seeking an experienced Sheltered Housing Manager to lead and deliver a high-quality housing management service for older and vulnerable residents across six sheltered housing schemes. This is a hands-on, site-based role focused on service excellence, resident wellbeing, and strong operational management. Key Responsibilities • Lead and motivate a team of Specialist Housing Officers, fostering a supportive, high-performing culture., • Oversee day-to-day management of sheltered schemes, ensuring buildings, communal areas, and services remain safe, clean, and well-maintained., • Drive efficient void management—repairs, turnaround, and re-letting—to minimise revenue loss and maximise resident satisfaction., • Manage rent arrears proactively and support residents in accessing financial guidance and assistance., • Coordinate social activities, encourage resident involvement, and maintain strong relationships with support providers and internal partners., • Respond effectively to emergencies and ensure robust service continuity plans are in place., • Oversee budget planning, monitor spend, and identify opportunities for improved efficiency and value for money., • Regularly report on performance, KPIs, and service outcomes, using data to inform improvements., • Ensure compliance with health and safety, safeguarding, information management, and local authority policies. Requirements • Demonstrable experience managing sheltered housing schemes, • Proven experience leading housing teams and working directly with older or vulnerable residents., • Solid understanding of housing legislation, safeguarding, health and safety, and regulatory frameworks., • Confident in data-driven decision-making and performance reporting., • Excellent communicator with the ability to build strong partnerships and deliver results., • Degree-qualified or equivalent experience essential (e.g., NVQ Level 4 in Supported Housing)., • Enhanced DBS required