Out of Hours Business Travel Manager
14 hours ago
Liverpool
Out of Hours Manager – Business Travel We’re recruiting on behalf of a leading, family-run travel management company with a long history of exceptional service and innovation. They’re now looking for an experienced Out of Hours Manager to lead and support a small, dedicated team that keeps business travel running smoothly around the clock. This role can be fully remote once trained, with an initial training period based at their Hampshire head office. Out of Hours Manager – what will I be doing? • Managing a team of out-of-hours consultants, ensuring seamless service for clients during evenings, weekends, and holidays, • Handling complex reissues, urgent itineraries, and VIP travel requirements with calm precision, • Producing accurate MI reports and identifying trends to improve performance and client experience, • Coaching and mentoring team members to build confidence, capability, and consistency, • Proven leadership experience in a business travel environment, • Strong GDS knowledge (Galileo, Amadeus, or similar), • Confident decision-maker with a hands-on approach to operations, • Excellent communication and organisational skills, with the ability to stay calm under pressure Full-time, permanent position (including evenings/weekends) Remote working available following training in Hampshire Competitive salary (DOE) plus company benefits Join a supportive, people-first business that values initiative and teamwork