Technical Support Engineer
hace 15 días
Bristol
\n Technical Support Engineer\n Location: Bristol\n Salary: £39,000 – £50,000 DOE\n Hours: Full-Time, Permanent\n \n \n About the RoleWe are looking for an experienced Technical Support Engineer to join a growing technical support team in Bristol.\n \n \n You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work.\n \n \n This is a hands-on role working with diesel generator sets, supporting fault diagnosis, repairs, upgrades, commissioning and technical projects.\n \n Key Responsibilities\n \n \n \n • Diagnose and resolve mechanical and electrical faults on generator equipment\n, • Carry out servicing, repairs, commissioning and modifications\n, • Attend customer sites for technical support and site surveys\n, • Support engineers with complex fault-finding and technical issues\n, • Work on Stage V generators and modern rental equipment\n, • Provide technical training and mentoring to engineers\n, • Support engineering upgrades, product introductions and technical investigations\n, • Ensure all work is completed safely and to a high standard\n \n \n About You\n \n \n \n • Experience servicing and repairing diesel generator sets is essential\n, • Experience with FG Wilson, Cummins or similar generators\n, • Strong mechanical and electrical fault-finding skills\n, • Relevant engineering qualification or completed apprenticeship\n, • Electrical bias preferred\n, • Understanding of LV distribution and changeover systems\n, • Previous Field Service or Technical Support experience would be advantageous\n, • Full UK driving licence essential\n, • Good communication and customer service skills\n, • Able to work independently and as part of a team \n \n Benefits & Package\n \n \n \n • £39,000 – £50,000 salary depending on experience\n, • Company vehicle\n, • Company phone\n, • EOT bonus scheme\n, • Training, upskilling and career progression\n, • Holiday Buy & Sell Scheme\n, • Company pension\n, • Private medical scheme\n, • Life assurance and healthcare support\n, • 23 days holiday + bank holidays, increasing to 28 days with service\n, • Cycle to Work Scheme\n, • Employee Referral Scheme\n, • Enhanced overtime rates \n Overtime Rates\n \n \n \n • Monday–Friday, 8am–5pm: Standard time\n, • Monday–Friday, 5pm–midnight: Time and a half\n, • Monday–Friday, midnight–4am: Double time\n, • Saturday, 4am–midnight: Time and a half\n, • Saturday, midnight–4am: Double time\n, • Sunday & Bank Holidays: Double time \n To apply for the Technical Support Engineer position, please contact Kirk at Pertemps, Bristol.\n