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Brighton College Prep School is seeking to appoint a Head of Admissions to start as soon as possible. Reporting directly to the Head as a member of the Senior Management Team, the Head of Admissions will provide inspiring and strategic leadership of the school's admissions activities across the whole school. This role has a significant strategic element as Brighton College Prep School seeks to differentiate itself within a competitive landscape. The Head of Admissions is a key public face and will have primary responsibility, alongside the Head of Marketing, for marketing the Brighton College brand to a wide range of audiences, to build its profile and to drive pupils' recruitment by offering a bespoke, customer focussed admissions journey. It is of most importance to us that we recruit families who will thrive at Brighton College Prep School with a view to possibly entering The College, but also who give something of themselves back to enrich the community here. The postholder will maintain and develop our relationship with the other Brighton College Schools, collaborating with their admissions and alumni teams. This is an outstanding opportunity for an experienced admissions (or sales) professional to join a committed and vibrant senior team and to play their part in continuously delivering best in class admissions practice and procedures within the school. Person Specification The Head of Admissions will be a key public face of Brighton College Prep School, they will have a high profile within the School and will carry significant responsibility. The post will likely attract an experienced professional from the education sector with a track record of success in admissions or pupil recruitment. Alternatively, the role might suit and exceptional individual with commercial experience gained outside of the sector but who can demonstrate and understanding of education and the School's ethos and values, and the right transferable skills to undertake and make a success of this crucial role. The successful candidate will be an articulate, persuasive, and credible ambassador for Brighton College Prep School, able to work effectively with a wide range of people and cultures, to lead and manage change and to work collaboratively with other departments. The ability to apply sound communications principles to drive the School's pupil recruitment strategy, by thoroughly understanding both target audiences and the dynamics of the highly competitive Prep School marketplace will be essential. The postholder will also be adept at working with data and forecasting pupil roll, ensuring that accurate forecasts are provided on a bi-weekly basis. The postholder will lead on the expert use of Microsoft Dynamics (CRM system) and other cloud based MIS systems, so will be flexible and adaptable, with a high level of strategic understanding and hands-on knowledge. Primary Purpose of the Role To develop and implement a comprehensive admissions strategy, aligned with the school's key aims, vision and values and position as a leading Prep School. To lead and drive all pupil recruitment both strategic and tactical and act as a key public face of the School, promoting its brand and ethos. To develop and implement both local and international pupil recruitment strategies, differentiating the school and offering a first-rate admissions process attracting pupils who will thrive at Brighton College Prep School and contribute to its community. As a member of SMT, to contribute to whole-School strategic leadership and promote the 3 – 11 nature of Brighton College Prep School and the reputation of The College as a senior destination. To identify, build and sustain effective relationships with key stake holders and members of the local community including local nurseries, current parents and, in time, alumni. To identify, commission, analyse and use data to build and share a strategic picture of admissions opportunities and risks. To articulate to parents, through a deep understanding, the possible senior school routes for children, including but not limited to, the route to Brighton College. To provide timely advice and appropriate information to the Head and the Senior Management team to enable all to fulfil their duties and responsibilities to the School. Main Duties: Key Responsibilities In collaboration with the Admissions Manager, to recruit pupils nationally and internationally and to meet agreed pupil recruitment targets. In collaboration with the Head of Marketing to promote, protect and develop the identity and brand of the School and its position locally, regionally and internationally. Leadership and Management Responsibilities Inspire, develop and manage the Admissions Team, setting high expectations and driving the successful delivery of admissions targets. To have a comprehensive understanding of the data required to monitor trends within pupil roll, being able to analyse and draw conclusions to be discussed with SMT and the wider team. To understand what a best practice customer service experience should look like, and have high professional integrity to lead the team to deliver the very best at every stage. Work in mutually beneficial collaboration with The College and the Family of Schools. Where appropriate share resources and best practice. Monitor, report on and assess the effectiveness of the school's pupil recruitment strategies, developing interventions as appropriate to meet agreed targets. Overall responsibility for the admissions budget. Keep abreast of educational developments and to have a thorough understanding of next destinations and the school's route to achieve this. Report regularly to Governance. Be well informed about Brighton College Prep School's academic and extra-curricular offer and the workings of the School. Admissions Provide guidance to the team in respect of pupil recruitment strategies, building relationships with prospective parents, standards of service, customer experience and engagement, communication, key metrics and data capture and promotional events. To develop a comprehensive, data driven admissions strategy aligned with the School's objectives. Have an excellent understanding of Customer Relationship Management systems and how to use them to maximum effect throughout the admissions process. Working with the wider staff body, stimulate and improve pupil recruitment. Deliver an impressive, effective and efficient admissions process for applicants, which reflects the values and ethos of the School and provides exemplary customer service, nurturing prospective parents and children at each stage of the pipeline. Systematically and regularly review and develop admissions procedures after monitoring results and effectiveness of all activities. Plan and lead all aspects of Taster Days, Open Days and any other events deemed necessary to promote the admission of children into the school or to market the school to prospective parents. A commitment to working some evenings and weekends as necessary in the admissions event calendar. Further develop relationships with a growing number of recruitment agents and local Pre-Prep and Nursery Schools. Remain informed about the market and competition. Experience and Skills To meet the high standards expected of a leading professional in our School, the successful candidate will understand and believe in the aims and ethos of a Prep School education and a Brighton College education, in particular. They should also have an instinctive feel for the prep school market and understand the driving motivations of parents and an understanding of the senior school market. In addition, we are seeking to employ a person with the following qualities, experience, skills, and abilities: Visionary with a strategic outlook without sacrificing an eye for detail. Articulate, fluent and capable of inspiring in writing and verbally. Adept at use of CRM, Open Apply or cloud-based MIS systems. Demonstrable experience of working with, analysing and translating data for strategic insight. Experience of leading and developing a team. Demonstrable experience of forecasting using MS Excel. Excellent organisational skills. Warmth, charisma, empathy, and an ability to connect with people. Ability to work with complete confidentiality, discretion, and sensitivity, given the post's access to personal and strategic information. Ability to work on one's own initiative to prioritise and meet deadlines. A creative problem solver with the ability to think ahead, adapt to new situations and address problems from new perspectives. Ability to be flexible, responsive, and adaptive to change. Demonstrate leadership skills and the ability to work collaboratively as part of a team. Proficient in IT, digitally literate and willing to develop. Resilient and positive under pressure with the ability to thrive in a high- workload environment. Confident communicator and networker. Adept at use of CRM or cloud-based MIS systems. Demonstrable experience of working with, analysing and translating data for strategic insight. Experience of leading and developing a team. Demonstrable experience of forecasting using MS Excel. A clear commitment to delivering best practice in safeguarding. TPBN1_UKTJ

Job DescriptionJob Description Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. As a Senior Applications Engineer, you will serve as the primary technical interface between our Estimating, Customer, and Engineering/Manufacturing teams. In this role, you will drive the initial project phase by defining technical scopes of work, generating preliminary electrical and mechanical designs, and directly supporting the estimating process for custom power, control, and modular building solutions. The ideal candidate brings a strong engineering foundation, hands‑on experience with power distribution, and a collaborative mindset to bridge commercial requests with executable manufacturing plans. You possess a Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, at least 3 years of experience in a manufacturing or project environment, and a solid grasp of NEC codes and low/medium voltage power distribution systems. Customer Scope Definition: Directly engage with customers and the estimating team to define electrical scopes of work and translate complex client requirements into clear, concise technical specifications for custom equipment. Estimating Support: Prepare accurate, competitive cost estimates and technical proposals, ensuring complete alignment between customer expectations and internal manufacturing capabilities. Preliminary Design Deliverables: Create initial electrical design documents for proposals and project handoffs, including one‑line diagrams, preliminary control schematics, and detailed bills of materials (BOMs). Material Accuracy Confirmation: Verify the technical accuracy and cost‑effectiveness of quoted project materials by thoroughly reviewing vendor bid packages and submittals. Electrical Component Sizing: Specify and size appropriate electrical components in strict accordance with applicable codes and project guidelines. Cross-Functional Collaboration: Facilitate a seamless transition from the proposal/submittal stage to the design engineering phase by collaborating closely with Estimating, Project Management, and Design Engineering teams. Educational Foundation: Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related engineering discipline. Relevant Experience: Minimum of 3 years of experience in a manufacturing, construction, or project environment, including 1+ years focused on applications, project estimating, or technical sales. Power Systems Knowledge: Solid understanding of low‑voltage and medium‑voltage power distribution systems, control panels, and associated equipment. Schematic & Diagram Interpretation: Proven ability to read, analyze, and interpret complex electrical schematics and mechanical drawings. Regulatory & Code Compliance: Working knowledge of the Electrical Code (NEC) and relevant industry standards. Software & CAD Proficiency: Strong proficiency with Microsoft Office suite and computer‑aided design (CAD) software to document electrical schematics and one‑line diagrams. Relationship Management: Exceptional interpersonal skills to build and maintain effective working relationships with production personnel, electrical technicians, and estimating partners. Self‑Directed Work Ethic: Ability to manage and prioritize multiple concurrent projects effectively in a fast‑paced environment. Safety & Compliance: This position is designated a safety‑sensitive position and/or is located in a safety‑sensitive facility. Drug and alcohol program participation is required. Value Alignment: Resonate deeply with Crusoe's values and desire to embody them daily. Experience with modular building construction, industrial controls, and automation systems. Familiarity with maintaining compliance to UL standards. Hands‑on experience with QA/QC, Factory Acceptance Testing (FAT), and associated technical documentation. Competitive compensation and equity packages Restricted Stock Units Paid time off, paid holidays & leave of absence programs Comprehensive health, dental & vision insurance Employer contributions to HSA account Paid parental leave Paid life insurance, short‑term and long‑term Professional development & tuition reimbursement Mental health & wellness support Commuter benefits (parking & transit) Cell phone stipend 401(k) Retirement plan with company match up to 4% of salary Volunteer time off Global travel insurance & emergency assistance Daily meals allowance Additional perks & programs specific to location Compensation will be paid in the range of $130,000 - $150,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to , , , , genetic information, , citizenship, marital status, /, preference/ , , , veteran status, , or any other status protected by law or regulation. #J-18808-Ljbffr

This job is with Quadient, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Company DescriptionAt Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job DescriptionThe Leader of Partner Sales, Digital Europe is accountable for defining and executing Quadient Digital Solutions’ regional partner sales strategy across Europe, driving revenue growth through indirect (referral, VAR,SI) and alliance‑led sales models. Reporting to the SVP Sales & Operations, Digital Europe, this role leads the development and performance of a strategic partner ecosystem in which external partners complete the end‑customer sales.This role shapes mid‑term (1–3 year) commercial outcomes by building high‑value alliances, strengthening partner capabilities, and ensuring disciplined execution across diverse European markets. The role combines strategic leadership, organizational optimization, and executive influence to expand market reach, protect competitive positioning, and accelerate partner‑driven growth.KEY RESPONSIBILITIESDefine and execute the partner sales and alliance strategy for THE REGION, aligned with regional commercial and go‑to‑market objectives.Own and grow revenue generated through external partners, including channel partners, strategic alliances, and ecosystem relationships.Identify, onboard, and develop key strategic partners to deliver solution expansion, complementary offerings, and increased market penetration.Establish mutual goals, value propositions, and operating models with partners, ensuring executive‑level alignment and long‑term commitment.Lead multiple teams and/or cross‑functional initiatives supporting partner sales execution, enablement, and solution co‑creation.Define governance structures, performance cadence, and accountability models for partner relationships across the region.Establish and monitor metrics to assess partner success, including pipeline contribution, revenue impact, solution adoption, and market coverage.Monitor competitive activity within partner and customer environments and implement strategies to protect ecosystem position and prevent competitor advancement.Collaborate closely with Regional Sales, Marketing, Product, Legal, and Customer Success to ensure partner offerings are scalable, compliant, and customer‑centric.Develop plans to optimize the organizational model, processes, and talent capabilities required to scale partner‑led growth.Influence senior regional and global leaders by providing insights, forecasts, and strategic recommendations related to partnerships and commercial performance.If acting as a people leader, build, develop, and performance‑manage team members, ensuring strong capability, engagement, and succession depth.REQUIRED EDUCATION / QUALIFICATIONS / EXPERIENCEFluency in German and English Language is essentialBachelor’s degree in Business, Strategy, Marketing, or a related field, or equivalent professional experience.Demonstrated senior leadership experience in partner sales, alliances, or indirect go‑to‑market models, preferably within SaaS, digital, or technology‑driven environments.Proven accountability for commercial outcomes delivered through partners across multiple markets or regions.Experience leading complex organizations, multi‑disciplinary teams, or strategic initiatives with cross‑functional dependencies.Strong executive presence with the ability to influence senior internal and external stakeholders.Experience operating in multi‑country environments, navigating cultural, regulatory, and market diversity.ADDITIONAL/PREFERRED SKILLSExperience building and scaling partner ecosystems across diverse markets.Strong understanding of indirect sales economics, partner incentive models, and joint value creation.Ability to translate strategy into scalable operating models and execution frameworks.Experience operating in competitive partner landscapes with overlapping channels.Exposure to transformation, integration, or growth phases requiring organizational and capability evolution. Qualifications Additional InformationRewards & Benefits Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

Seeking an Account Manager with client relationship or sales experience, ideally in education or public sectors, for a remote role building client relationships and providing IT solutions.

Build, develop and lead a high-performing commercial team across business development, marketing and sales support. Proven success in a senior sales, commercial or business development leadership role within construction, fit-out, modular construction, design & build or another project‑led B2B env

Our unique service-bundling model makes it easy for customers to save money, meaning easier sales for you. Sales Executive - Self-Employed. Get a percentage of customer bills every month – the greater your sales, the greater your earnings.

Proven sales expertise: A results-driven, proactive professional with a track record of winning new business, handling objections, and thriving in target-driven environments. Showroom Sales Manager - City Plumbing. What You'll Be Doing as a Showroom Sales Manager:.

We’re looking for an ambitious, highly autonomous Sales Manager to establish and grow our direct B2B sales presence, build influential local relationships and turn an exciting market opportunity into sustainable commercial growth. You’ll lead Premier Inn’s direct sales growth in Ireland, drivi

Sales and Retention Manager - Dublin 1. Reporting directly to the General Manager, you'll lead sales activity, coach colleagues to perform at their best and ensure every member journey is seamless from first enquiry through to long-term loyalty. As Sales & Retention Manager, you'll take ownership of

Renfrewshire Council is looking to recruit an enthusiastic and skilled Early Learning Support Worker.You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation

As a Sales & Retention Manager, you'll be responsible for driving membership growth, improving member retention and supporting the overall commercial success of your club. You'll be the club's sales champion, leading from the front, building local partnerships and creating opportunities that drive b

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

Speech and Language Therapist, Occupational Therapist, Physiotherapist, Educational Psychologist, members of the Educational Outreach Service, etc. It provides nursery to P7 education for children from Vidlin and surrounding areas. To support the care, welfare and education of children and young peo

ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together.Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed, we exist to do

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.The National Autistic Society helps create a world that works for autistic people,

Sales Executive - Self-Employed. Get a percentage of customer bills every month – the greater your sales, the greater your earnings. Our unique service-bundling model makes it easy for customers to save money, meaning easier sales for you.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.The National Autistic Society helps create a world that works for autistic people,

Showroom Sales Manager - City Plumbing. What You'll Be Doing as a Showroom Sales Manager:. Driving sales and margin growth: Identifying new business opportunities and consistently hitting KPIs to maximise showroom profitability.

You have at least 4 years Sales experience. We specialise is the small business sector, where businesses have annual sales of £100,000 to £500,000. We are not going to train you to be an accountant, the role is primarily sales.

Sales Executive - Self-Employed. Get a percentage of customer bills every month – the greater your sales, the greater your earnings. Our unique service-bundling model makes it easy for customers to save money, meaning easier sales for you.

Showroom Sales Manager - City Plumbing. What You'll Be Doing as a Showroom Sales Manager:. Driving sales and margin growth: Identifying new business opportunities and consistently hitting KPIs to maximise showroom profitability.

Showroom Sales Manager - City Plumbing. What You'll Be Doing as a Showroom Sales Manager:. Driving sales and margin growth: Identifying new business opportunities and consistently hitting KPIs to maximise showroom profitability.

Sales Executive - Self-Employed. Get a percentage of customer bills every month – the greater your sales, the greater your earnings. Our unique service-bundling model makes it easy for customers to save money, meaning easier sales for you.

We are not going to train you to be an accountant, the role is primarily sales. You have at least 4 years Sales experience. We specialise is the small business sector, where businesses have annual sales of £100,000 to £500,000.

You have at least 4 years Sales experience. We specialise is the small business sector, where businesses have annual sales of £100,000 to £500,000. We are not going to train you to be an accountant, the role is primarily sales.

What we will need from you Proven electronic security sales experience. Technical, solution sales background. As a security seller you will have a consultative sales approach and therefore a knowledge or under-standing of electronic security systems which is essential.

We're particularly interested in candidates with experience in: Door-to-door sales Field sales Direct sales Canvassing Fundraising Customer-facing sales Venue sales Utility sales Telecoms sales Charity fundraising Face-to-face marketing Lead generation You'll be successful if you are: Confident spea

Junior Sales Development Representative. Our clients based on the outskirts of Telford is looking for a confident, ambitious and commercially curious individual to help grow Contour Secure while developing the foundations of a successful career in B2B sales.

Sales Executive - Self-Employed. Join a company with 80+ industry awards in the last decade alone, including Which? Get a percentage of customer bills every month – the greater your sales, the greater your earnings. Our unique service-bundling model makes it easy for customers to save money, meani

Salary: £27,000 - £29,000 OTE bonus.Are you a passionate Showroom Advisor and looking for an exciting new role?.Your Recruitment Coach are currently looking for a Showroom Advisor to work with one of their well-established and very successful clients based in Surrey to work as part of their team.

Where your personality takes centre stage and every conversation becomes an opportunity.At Sky Retail, our stores put you right at the heart of the experience.Just you, your energy and the power to connect people with the products, entertainment and services they love through great conversations, e

Description Location : Brighton, East Sussex Salary : £13.Hours : 20 per week Waking nights: this role requires you to stay awake overnight between 10pm-7am Who are we: Southdown is a not-for-profit provider of accommodation, care and support for 160 adults with learning and physical disabil

SALES EXECUTIVE, SALES CONSULTANT, SALES ASSOCIATE, SALES REPRESENTATIVE, SALES, SALES AGENT, TECHNICAL SALES, BUSINESS DEVELOPMENT MANAGER, ACCOUNT MANAGER, COMMERCIAL. Top Employer 2026" *for the fourth year in a row, Verisure offers an exciting opportunity to join our sales team as a SENIOR SALES

SALES EXECUTIVE, SALES CONSULTANT, SALES ASSOCIATE, SALES REPRESENTATIVE, SALES, SALES AGENT, TECHNICAL SALES, BUSINESS DEVELOPMENT MANAGER, ACCOUNT MANAGER, COMMERCIAL. Top Employer 2026" *for the fourth year in a row, Verisure offers an exciting opportunity to join our sales team as a SENIOR SALES

The working pattern will be: Tuesday: 9:00am - 5:00pm Wednesday: 9:00am - 5:00pm Thursday: 11:00am - 7:00pm Friday: 9:00am - 5:00pm Saturday: 9:00am - 5:00pm Key Responsibilities Deliver a first-class customer experience from initial enquiry through to completion Conduct viewings, provide detailed

About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet

Description Support people with learning disabilities to live full, happy lives.Location : Roman Court, Burgess Hill Salary : £13.Hours : 25 per week Allowances (dependent on working times): Unsociable hours uplift: £4.Sleep-in shifts: £61 per shift (10pm–7am) Sleep-in disturbance: If d

Experience in outbound sales, telesales or business development. You MUST hold a valid driving licence as you will be expected to attend meetings Recruitment industry experience would be an advantage, but we're also keen to hear from strong salespeople with transferable skills. SALES EXECUTIVE Salar

Entry-Level Sales Advisor – Based in Brighton Full-Time Equivalent - Immediate Starts Available! Are you looking to develop new skills within a customer-facing environment Our client, a growing sales and marketing company based in the heart of Brighton, is currently recruiting Entry-Level Sales Ad

You'll get a basic salary of £26.Regular incentives and bonus (giving a realistic OTE £47k+).Healthcare plan worth up to £900 per annum.Death in service plan, twice your annual salary.Award winning training and on-going support.Shopping discounts at over 30,000 retailers.Long service awards - inc

An excellent opportunity has arisen for an experienced Subsidence professional to take on a Team Leader position within an established UK loss adjusting business.This is an opportunity to lead and develop a specialist Subsidence claims team, taking responsibility for day-to-day operations, team perf