Regional Programme Manager x2
17 hours ago
London
About MSI MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all. Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world. About the Role The Regional Programme Manager is responsible for providing critical operational and strategic support to CPs within the relevant portfolio. This job plays a key role in analysing programme performance, ensuring system and process efficacy and compliance (including clinical quality compliance), capacity building within CP teams, and collaborating with relevant teams on grants management, commodity management, security risk management. To drive strategic programme excellence across MSI’s Africa portfolio by proactively identifying opportunities for improvement, enabling innovation, and supporting country teams to deliver high-impact, sustainable, and client-centred services. This role supports compliance while also championing adaptive solutions, capacity-building, and cross-functional collaboration. About You For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values. This means that we will only accept applications from candidates who are unequivocally pro-choice. Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do. We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients. We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting. To perform this role, you’ll need the following skills: • Analysis and design of adaptable solutions, • Outstanding English writing skills clear verbal communication; strategic communication (to clearly convey insights, recommendation and risks to senior leadership)., • Facilitation and Presentation (to lead learning reviews, workshops and cross-country knowledge sharing), • Strong problem-solving skills, • Data Analysis and Innovation, • Leadership Skills, • Proven relationship building skills and ability to work jointly and effectively in cross-cultural setting, • Fluency in French (for group 2 position only) To perform this role, you’ll need the following experience: • Experience and demonstrated ability to manage a fluctuating workload, • Experience and demonstrated ability to communicate clearly and effectively, • Experience of data analysis and mitigating risks, • Experience of embedding processes and systems, • Demonstrated ability ensuring accuracy and completeness of your work, • Experience working closely with programmes operating in conflict affected or fragile states Operations, performance and quality • Lead strategic analysis of programme performance across portfolio, using data to identify trends, risks, and opportunities for improvement and innovation. Provide strategic insights and options for decision making., • Assess the efficacy of country-level MSI policies, processes, and procedures and work with country teams to enhance operational efficiency, clinical quality, and sustainability., • Provide advice during business planning and monthly performance reviews, ensuring alignment with MSI’s global priorities and facilitating support and guidance from global technical teams, • Performance Metrics: Develop adaptive KPIs and support country teams in achieving strategic goals; promoting a culture of excellence and accountability. Work collaboratively with country programmes to set and monitor clinical quality standards and metrics., • Highlight operational, compliance, and financial risks, suggest actionable recommendations for mitigation, and monitor progress against recommendations., • Advise on key organisational standards, requirements and expectations, ensuring that these are well communicated to programme teams. Support GPP and other relevant teams to ensure donor standards and requirements are understood and adhered to by programme teams. Integrate standards into strategic planning and programme design., • Support procurement, transfer, and tracking of commodities in collaboration with country programmes, supply chain, and legal teams., • Develop adaptive KPIs and support country teams in achieving goals; facilitate quality improvement initiatives and promote a culture of excellence and accountability., • Support GPP team in ensuring donor standards are understood and adhered to by country programme teams., • Work with GPP and country programmes to ensure projects are delivered on time, within budget and in line with workplans. Fundraising • Actively contribute to programme design by sharing ideas and data, ensuring alignment with the CP multi-year strategic plan, and integrating learnings and best practices from ongoing programming in the region., • Contribute to the comprehensive review of technical narrative, service projections, logframe, and budget to ensure all activities are achievable, results and impact are realistic, projections are accurate and aligned with business plans and channel performance., • Responsible for sharing operational updates to the Global Funding focal points on CP performance and trends and support GSO teams and CPs with development of donor and partner engagement materials. Knowledge sharing and learning • Facilitate data sharing, technical assistance, and cross-functional learning between CP and the global support office., • Lead learning reviews for CPs, capturing best practices to inform evidence-based programming and continuous improvement. Ensure information is shared within the RST and wider MSI partnership to inform evidence-based programming., • Support country programmes in identifying and developing key skills aligned with strategic priorities, including fundraising, project cycle management, reporting, and commercial and marketing capabilities., • Provide expert advisory information on country programme operations to other GSO teams and external stakeholders/partners. Strategic support • Provide strategic advisory support in business planning, donor proposal development, and new business initiatives, ensuring alignment with MSI’s global priorities., • Support CPs in identifying and developing key skills in line with their strategic direction (commercial and non-commercial) such as fundraising and proposal writing, project cycle management, donor report writing, commercial mindset and marketing skills., • Explore areas for improvement or adjustment during key processes such as business planning, regular performance reviews, new business strategy development and donor proposals. Clearly and promptly communicate recommendations for process improvement, any identified risks and potential impact to the appropriate senior colleagues., • Collaborate with country programmes and global supply chain to identify any pipeline risks, updating senior leadership when needed. Co-design procurement strategies with supply chain and legal teams to ensure resilience., • Support quality improvement initiatives and foster a culture of excellence by promoting ownership and accountability; facilitate learning reviews after key programme milestones and regularly review processes based on feedback and performance data Formal education/qualification Location: London, UK (minimum of 2 days per week in the office) or any country programme where MSI operates in. Full-time: 35 hours a week, Monday to Friday. Contract type: Permanent. Salary: The salary will be strictly banded within the local national context. Salary band: BG 9 Closing date: 19th December 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates. For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.