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Service Support Specialist (DUTCH SPEAKER) Location: Glasgow (Hybrid – 2/3 days in-office) Contract: Full-time (Standard) AND Part-time (Evening roles available) Salary: £28,000–£29,000 + Benefits and Bonus Work Pattern: Full-time (standard hours) Build Your Career in Global Operations – Full Training Provided We are hiring for a central support team within a world-leading global organisation. This is the ideal role for a smart, organised, and detail-oriented person who loves solving problems. You might be working in retail, hospitality, or any customer-facing role right now and be looking for a change—we provide comprehensive training to help you pivot into a stable, professional career. Please note: This is not a call centre role. You will be the “behind-the-scenes” expert, ensuring all our internal and external processes run smoothly. Key Language Requirement To support our European operations, fluency in German and/or Dutch (written and spoken) is essential. You will handle queries and documentation in these languages, ensuring clear and accurate communication with stakeholders. What's in it for You? • Full Training: We will teach you everything you need to know about our systems and processes., • True Flexibility: Hybrid working and part-time evening shifts available., • A Supportive Team: Join a collaborative, high-performing team that values curiosity and teamwork., • Career Development: Gain highly transferable skills in operations, data management, compliance, and systems (like ServiceNow and SharePoint). Your Key Responsibilities • Process Coordination: Manage and validate crucial operational data, ensuring 100% accuracy and compliance., • Stakeholder Support: Act as a key point of contact for internal teams and external contractors, resolving queries via email and service desk systems—in English and German/Dutch., • Lifecycle Management: Support the full lifecycle of our contractors, from onboarding and documentation to extensions and offboarding., • Problem Solving: Investigate and resolve complex operational issues, escalating when necessary while maintaining excellent service., • Continuous Improvement: Help update our knowledge base and suggest ways to make our processes even better. What You Bring to the Team • Essential: Fluency in German and/or Dutch, plus strong English skills., • Essential: Strong attention to detail and excellent written communication., • Essential: A proactive mindset and problem-solving ability., • Desirable: Experience in customer-facing roles (retail, hospitality, contact centre) or admin experience.

An opportunity has arisen within Neighbourhoods, Regeneration and Sustainability (NRS) for a Trading Standards Officer to join our Environmental Health and Trading Standards team on a permanent basis. NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on delivering essential city services. If you are interested in working within a role that directly supports fair trading, consumer protection and business compliance across Glasgow, please read on. Position Details Working within the Trading Standards service, you will work both independently and as part of a wider team to contribute to the delivery a high quality regulatory service within Glasgow. The post may include evening and weekend working in order to cover events that fall outside standard work pattern arrangements, which would include a non standard payment. This is a challenging and rewarding role in a busy local authority environment. You will have the opportunity to contribute to investigations, inspections, enforcement activities, and consumer/business advice, helping protect Glasgow’s communities and ensuring businesses operate within the law. You must have good communication skills, the ability to interpret and apply legislation, sound investigative abilities, and proficiency in Microsoft Office applications and a working knowledge of the role of a Trading Standards Officer within a local authority setting. A Diploma in Trading Standards or equivalent is an essential requirement. A current driving licence is desirable. Further details of the duties associated with this position can be found in the Role Profile, with required competencies you are required to demonstrate in your application are outlined in the Person Specification. Contract Details Weekly Hours: 35 hours Work Pattern: Monday – Sunday, may include evening and weekends Pay: £43,956.89 - £51,154.27 and a non standard working payment of £1,357.00 Benefits of Working With Us Glasgow City Council employees have access to a wide-ranging and generous benefits package. If you’re successful in your job application, you’ll have access to these benefits which include: • 26 days (182 hours) paid annual leave, rising to 29 days (203) hours after 5 years’ service, • 12.5 days (87.5 hours) paid public holidays each year, • Local government pension scheme, • Life and Personal Accident Insurance, • Occupational Sickness Pay, • Staff Benefit Scheme, • Glasgow Credit Union We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help. There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at . Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see For further information about working for us please refer to our website ___

Help Us Shape the Future of the Commonwealth Games – Glasgow 2026! The journey to Glasgow 2026 starts now – and we want YOU to be part of it! Get ready for a brilliant new era for the Commonwealth Games, blending world-class sport with a sustainable, future-focused vision. In just under 200 days, Glasgow will transform into a global hub for sport and culture, welcoming 3,000 athletes from 74 nations, across 11 days of unforgettable action, fuelled by the city’s unstoppable energy and passion. Glasgow 2026 is set to revolutionise the Games, with a bold experience that reflects the city’s resilience and innovation. This is more than just an event; it’s a movement – a celebration of unity, equality, and sporting excellence. A movement that will not only deliver a world-class sporting experience but will also create a lasting legacy, maximising social and economic benefits for the city and the Commonwealth. Don’t miss your chance to be part of something historic! If you have a passion for sport and a drive for excellence and want to be part of creating something truly special, then Glasgow 2026 wants you. The Role We have an exciting opportunity for an Accommodation & Team Services Coordinator to join our Games Services team. In this role, you’ll play a key supporting part in the planning and coordination of accommodation and residential services for athletes and team officials during the Games. Glasgow 2026 will deliver a distributed accommodation model, with athletes and team officials staying across hotels, serviced apartments and university residences throughout the city rather than in a single Athlete Village. This approach requires careful coordination, strong organisation and effective communication across multiple partners and stakeholders. Working closely with the Games Services Manager and the Head of Accommodation & Team Services, you’ll support planning, administration and milestone tracking to ensure accommodation operations and team services are delivered successfully. This is a fantastic opportunity to gain hands-on experience in major international event delivery, contributing to the smooth operation of one of the world’s most recognised sporting events. Job Summary: As part of the Accommodation & Team Services function, you will provide administrative, organisational and project coordination support across accommodation planning and team services operations. You will help track key milestones, maintain planning documentation and support cross-functional coordination to ensure operational readiness for Games Time. Working closely with colleagues across Games Services and other Functional Areas, you will support the preparation of plans, reports and operational documentation while ensuring accurate records and clear communication across the team. Your responsibilities will include maintaining planning trackers, coordinating meetings, supporting accommodation allocation processes and assisting with preparation for readiness reviews, operational testing and Games-time delivery. You will also support workforce planning, delegation communications and documentation relating to accommodation operations and Games Services Centre activities. During the Games, you may provide on-site support within accommodation zones to help ensure a smooth and welcoming experience for athletes and team officials. Flexibility will be essential in the lead-up to and during Games Time, with occasional evening and weekend work required as part of the team’s operational delivery. Key Skills and Experience: We’re looking for a highly organised individual who enjoys coordinating activity, supporting operational teams and keeping complex projects on track. You will have experience providing administrative or project coordination support in a fast-paced environment, with strong organisational skills and the ability to manage multiple deadlines simultaneously. Experience maintaining trackers, logs or planning documentation will be important, along with a keen eye for detail and accuracy. You’ll bring confident written and verbal communication skills, allowing you to coordinate effectively with colleagues and stakeholders across the organisation. Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook) is essential for managing documentation, reports and planning tools. Experience supporting major events, accommodation services or operational teams would be advantageous, as would familiarity with project management tools or reporting frameworks. Experience handling confidential or sensitive information is also desirable. Above all, you’ll be proactive, collaborative and motivated to contribute to delivering a world-class sporting event. Why Glasgow 2026? Joining the Glasgow 2026 team means being part of something extraordinary. As we embark on this exciting journey, we’re not just planning an event – we’re creating a new legacy for Glasgow and the Commonwealth. This is an opportunity to shape the future of major sporting events, bringing the world together for 11 days of unforgettable competition and culture. We’re looking for well-organised, passionate, and driven people who are excited to roll up their sleeves and be part of an inclusive, forward-thinking, and sustainable Games. This is your chance to help set the new standard for global events while contributing to the city’s rich sporting legacy. Salary: Starting salary is from £25,000. Salary offered will be based on demonstrated skills and experience related to this role. How to Apply If you’re ready to be part of something historic, we want to hear from you! For more information about the role and a detailed job description, please see our website linked. At Glasgow 2026, we are committed to creating a diverse and inclusive workforce. We welcome applications from all backgrounds and are proud to be a Disability Confident Committed employer. If you need assistance with your application, our Recruitment Team is here to support you with any reasonable adjustments. Please note that candidates must have the legal right to work in the UK, which we request is confirmed as part of the application process. This is a mandatory requirement for consideration of the role. The closing date is 23rd March 2026.