Are you a business? Hire event production candidates in London
As an SEO & Digital Marketing Executive, you'll craft and execute cutting-edge SEO and digital marketing strategies to enhance our online presence. Your role focuses on optimising our website for search engines, managing digital advertising campaigns, and analysing performance metrics to drive traffic and engagement. The candidate is required to contribute to develop integrated marketing campaigns to promote the company’s services and products. The candidate needs to plan, advert, organise event etc. to facilitate the marketing about the service of the company to the targeted customers. Entry Requirements of this Job: The minimum requirement for this job is that the candidate must possess a BTEC/SQA award or A levels/H grades or equivalent qualification. However, experience in working in similar position for long time will be considered and preferred. Tasks required by this job include: As a marketing executive, you will need to: • Communicate with targeted customers to build and develop customer relationships. • Discuss business methods and services and target customer group in order to identify marketing requirements. • Establish an appropriate quantitative and qualitative market research methodology and prepare proposals outlining programmes of work and details of costs. • Help with marketing plans, advertising, direct marketing and campaigns. • Run social media channels such as Facebook, Instagram and Tweeter etc. • Organise and attend events such as conferences, seminars, receptions and exhibitions. • Maintain and update customer databases to inform the customers about our promotions.
Are you feeling stuck in your current job and not seeing any progress or personal growth? Or maybe you're just craving a more enjoyable and social work atmosphere? At W.O.L.F Marketing, you'll be the face of some of the most well known brand in the UK. You'll be responsible for promoting the product/ services our products and services, building relationships with customers, and creating a positive image of their brand. If you're outgoing, friendly, and passionate about our brand, we'd love to have you on our team! The ideal candidate should have a positive and proactive attitude Ready to take control of their own progression Eager to learn with a student mentality Additionally, our Brand Ambassadors will have access to learn from a successful and established team. This opportunity offers, Ongoing coaching Direct mentorship Exposure to a wide network of experienced clients entrepreneurs Travel opportunities to up skill and get educated. For example, Meetings in Milan, Ibiza, Dubai, Turkey, Lisbon, Greece these are some of the places we've been to in the past. Plus, there are occasional crew social and activity night outs to look forward to!" All applicants must be over 18 years old and have a full working visa for the UK. Job Type: Full-time Salary: £350.00-£900.00 per week Benefits: Company events Employee discount Employee mentoring programme Schedule: Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Commission pay Performance bonus
Foreign Exchange has been on Leinster Terrace since December 2023. In partnership with the existing operator, Wendover has transformed the shop into a beautiful space for high-quality coffee, snacks, curated magazines and now evening aperitivos, and a fully operational currency exchange. Wendover is a development and design studio dedicated to creating exceptional spaces by integrating concept, financing, and operations. We've built Shreeji on Chiltern Street, the Fort Road Hotel in Margate, and some of London's most beautiful homes. We are urgently looking for talented, proactive, and responsible baristas and bartenders to make great drinks and sell fun products! Applicants should be prepared to get involved in all aspects of the shop, as well as serving espresso and aperitivos at an exceptional level - magazines, products, pop-up events, etc.
Company Overview: We are a dynamic and forward-thinking continuous improvement Digital marketing company based in Dunstable, United Kingdom. Our mission is to empower businesses by enhancing their online presence through innovative websites and mobile applications. Position Summary: As a Website and App/Marketing Salesperson you will play a pivotal role in driving revenue growth by promoting our web and app development services. Your primary responsibility will be to identify potential clients, build strong relationships, and close deals. This position offers an exciting opportunity to earn substantial commissions based on successful sales. Key Responsibilities: 1 Prospecting and Lead Generation: Conduct research to identify potential clients who can benefit from our website and app services. Utilize phone calls, emails, and networking events to generate leads. Collaborate with the marketing team to identify target industries and niches. 2. Client Relationship Building: Engage with existing clients within an assigned territory to maintain strong relationships. Understand client needs and tailor solutions to meet their specific requirements. Provide exceptional customer service throughout the sales process. 3. Sales Presentations and Consultations: Present our website and app development offerings to prospective clients. Articulate the value proposition, emphasizing features, benefits, and competitive advantages. Address client inquiries and objections effectively. 4. Commission-Based Compensation: Client Prospecting, appointment setting, marketing and sales of digital website and mobile application products. This will be paid at 50% commission on all sales with no base salary you will gain recurring revenue for sales post execution for the lifecycle of your customers. This will enable you to build ongoing revenue each month for every customer you make a sale for. 5 Marketing Support and Resources: Leverage our rigorous marketing campaigns to attract leads. Access confirmed leads through our telemarketing department. Utilize brochures, novelties, and marketing materials to enhance sales efforts. Benefit from ongoing product training. 6 Application Instructions: Make sure your CV is testament to the great sales and marketing skills you willbring to the table As part of the shortlisting process, candidates will be requested to attend an online teams of google meeting at which point initial exploration into your CV and skills will take place and an assessment of the values you will bring to the organization Essential Experience and Skills 1. Proven sales experience in a similar role, with a track record of achieving or exceeding sales targets. 2. Strong interpersonal and communication skills, both written and verbal. 3. Ability to build and maintain relationships with clients and colleagues. 4. Excellent negotiation and closing skills. 5. Self-motivated with a results-oriented mindset. 6. Proficiency in Microsoft Office and CRM software. 7. Ability to work independently and as part of a team.
Our private dining space is available to hire for any occasion from breakfast and lunch through to dinner and evening receptions. This stunning art deco room accommodates up to 22 guests at a single long table, 24 guests at four round tables, or 30 guests for standing receptions. We are looking for a talented and charismatic Waiter / Waitress to join the team at Brasserie of Light. When The Pegasus Room isn't reserved for private events, it serves as an extension of our main dining area. In such cases, you would be integrated into our Front of House team, managing a section within our restaurant alongside our waiters and waitresses. Flexibility is key in this role, as there are times when last-minute events may be booked, affecting work schedules. We are ideally looking for candidates who: - Have a minimum of 6 months of experience in a high-quality and busy destination restaurant or private members’ club - Are passionate about delivering the highest levels of service - Are charismatic and confident in engaging in conversation with members and their guests - Are excellent team players with a positive and enthusiastic attitude - Are immaculately presented, attentive and proactive with the ability to respond quickly to the needs of both members and colleagues - Possess a good command of the English language - Have good product knowledge across food and drinks The days and/or times you work are flexible. We may require you to work on any day between Monday and Sunday each week. This may include work that takes place: - during daytime hours - in the evening at weekends - on bank and public holidays If this role sparks your interest, please get in touch!
Job Title: Head Chef Location: Hendon, London Type: Full-time, 40 hours per week (including unsociable hours) Industry: Catering and Deli Company Overview: We are a fast-paced, fast-growing catering and deli company based in Hendon, London. Renowned for our commitment to quality, we are seeking a skilled and experienced Chef to join our dynamic team. Job Description: As a Chef with our company, you will be responsible for managing the kitchen, overseeing staff, and ensuring the production of high-quality food items in line with our standards. The successful candidate will have a background in food production and catering, possess strong organizational skills, and be able to thrive in a fast-paced environment. Key Responsibilities: Manage the kitchen and staff on a daily basis, ensuring efficient operations. Prepare all menu items, following recipes and maintaining high standards of quality control. Oversee health and safety protocols, ensuring compliance with regulations. Ensure orders are prepared and delivered in a timely manner. Prepare menus for deli events, taking into account customer preferences and dietary restrictions. Develop new recipes and costing documents for new menu items. Skills and Qualifications: Proven experience in food production and catering. Experience in running a kitchen, organizing staff, and overseeing Health and Safety. Proficient in English with effective communication skills. Good interpersonal skills, able to work collaboratively with kitchen staff and other team members. Salary: Salary will be based on the candidate's experience and qualifications. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example with setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team are following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Shares our values - be proud be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store product Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Sales Job description: Quota Crusher Rambo / Lady Rambo AKA Sales Manager Maternity Cover Position INCLUDE YOUR CV, A COVER LETTER AND WHY YOU WANT TO BECOME AN INTEGRAL PART OF THE MAINYARD STUDIOS TEAM.** We are opening up to someone who is switched on, sociable, productive, organised, resilient, curious, eager to learn about several businesses and industries, and wants to contribute to how a team and company can continually grow. Someone who is a leader in their own right and willing to stretch themselves to close deals! We don’t set boundaries for you apart from finding the right business to fill our spaces at light speed. The way you do it is up to you. We like to work with people who can problem-solve, get stuff done and can easily find joy in the ups and the challenges of daily life. We offer an opportunity to make an impact through your ideas and actions, push yourself and thrive in a fast-growing organisation. The Coworking/Shared Workspace environment is not for the faint-hearted but the reward in fulfillment, the people you will get to know and help and the sense of achievement is invaluable! Base Salary, £28k + bonus based on yearly performance 28 days holiday pa including bank holidays Possible remote work (again, 100% based on performance and not before you've proven yourself to the team) WE BELIEVE IN EMPOWERING OURSELVES AND EACH OTHER TO THRIVE. Our Story: The Mainyard Studios team wake up every morning to help business owners save money, focus their time, connect daily with other business owners and grow their companies. We make it our business to deliver the best value coworking spaces, private offices, music studios, podcast studios and maker-spaces by creating environments that support productivity, by striving to offer the most affordable rents compared to other multi-site workspace providers and by getting to know all of the people in our spaces so that we can connect them with others and resources to help them grow. In 2012, co-founders Remi & Tori took over a derelict factory near their home in Hackney Wick, East London. They worked 2 jobs and threw parties in the space to raise capital. They worked all available hours, day or night doing most of the building work themselves with upcycled and scavenged materials to transform the unloved building into a place where an entrepreneurial community could thrive. Now in 2023, Mainyard Studios is a growing affordable workspace provider and home to 400+ businesses from multiple industries housed in the various coworking spaces, offices, music studios, and maker spaces in 11 sites spread across 5 London boroughs. We are fanatical about personal development and believe that it is integral to achieving desired outcomes in life. You need to show that you are committed to your own personal development through the books you read, the podcasts you listen to and events you attend and recommend to others. Everybody who joins our team joins our monthly Tony Robbin's team coaching sessions that are going to help us understand ourselves, one another and communicate better. Everybody has a say in how we run and grow the company. We take an away day every quarter to review and plan plus 3 days per year to do a more in-depth approach. We are still in a kind of 'Start-Up' mode due to the velocity at which we have scaled in the last 6 years. Our core values: · Collaboration over Competition - There are always opportunities to connect with others and grow together. Share what you know. Help others to do the same. · Progress over perfection - Stay curious, ask questions and take action! Challenge the status quo to show you are participating in life. · Leadership - Every member of the Mainyard Team must become a Leader in their own right. Care for the well-being and growth of the company as if it is your own · Humour - Seeing the lighter side and the lessons in life. Life is such a gift. Getting offended and taking things too personally is a waste of time. Let's focus on how to progress · See the value in everything - Our universe of fair exchange offers rewards in exchange for value delivered. We deliver value through our workspaces in which people grow their businesses and connect with others and in exchange, they pay us money for that value. · No drama - Because life is too short not to find peace, joy and to knuckle down and problem solve! At MYS we all get 5% to stew over the problem and are expected to spend 95% on problem-solving. · Ownership- Taking responsibility for your life and the experiences you have. We are known for the meaningful relationships cultivated and created amongst our residents and our ability to diffuse stress and make progress. We don’t serve wheatgrass smoothies or have an onsite-barbers however, Mainyard Studios is hand-made with love and we provide the space, community, and support people need to grow their business. WE BELIEVE IN EMPOWERING OURSELVES AND OUR COMMUNITIES TO THRIVE Requirements: You need to be…. · Minimum of 3 years of sales experience. · Willing and able to be the leader/owner of the workspace you manage as if it is your own · An amazing team player. · Passion and understanding for entrepreneurial communities. · Understanding of the Sales cycle from getting leads to close. · Successful track record in selling things. · Must be fanatical about personal development · Extremely organized · Have a good understanding of the market · Experience in commercial property is preferred, but not essential · Amazing negotiation skills · Able to work independently and use initiative · Exceptional listening and communication skills · Multiple account management skills · Become expert in what we are selling · Positive attitude, be a real go getter!! · Absolute Rockstar in productivity Your KPI Will Based on: Strategically managing the sales process from qualifying new membership opportunities to closing sales opportunities. Convert warm leads into a sale, with an expected minimum of 20 per month. Create your own sales opportunity: build relationships with brokers, get referrals and use our current database. Follow up key leads Serve as a lead point of contact for potential customers: Contact in a timely manner, understand what we are selling and be able to qualify the leads. Negotiate agreement and close contract to maximise profit Develop new business with existing clients and identify area of improvement to meet sales quota, based on sales/viewings feedback Make decisions based on facts/marketing research Provide accurate and timely account pipeline report, account plan updates and sales forecast Clearly communicate with the community managers with updates and training, connect efficiently with the marketing team and report trends to upper management Support and deliver sales training: design sales script for the team Become an industry expert Manage account decision making processes to ensure revenue is achieved Conduct viewings and rent out our spaces like a Rockstar! We have all kinds of spaces for all kinds of creative businesses and it's up to you how you fill them just as long as the right business, people that 100% get the MYS’s mission and vibe. Also renting at the right price and within a certain time frame of the spaces becoming available. This means choosing the types of people and businesses that will not only thrive in our workspaces but also contribute to the vibe (which is awesome!) The Location: We have 11 sites across London. You will not be assigned to a particular building and will be flexible as to where you work – HOWEVER we will expect you to go to each building on a regular basis to see our managers (as you’ll need to coach them on their sales technics and also show support), meet residents, see how each building develops, and conduct some viewings. You might also be required to cover for a creative manager when necessary albeit very rarely. Your bonus will be based on the level of occupancy of our buildings, therefore it is paramount that you do what Is necessary for you to achieve the results. Why Should You Apply? - If you like to see the impact of your efforts and energy, this is the place for you! On the flip side, your effort and energy directly impacts the business so if you do not like to or cannot create and implement things, please do not apply. It will be part of your job to co-create and apply the structure. - You’ll have a real chance to make a difference in the growth of a company with your input. - Mainyard Studios is an excellent vehicle to effect positive change in a wider sense as well as nurturing the growth and development of our community. - You will be in charge of your own schedule and business growth of your area (working within the parameters of the Mainyard brand that you help to shape!) - Opportunity to progress as the company grows. - Individual career and development plans - Training and development such as coaching sessions with Tony Robbins master coaches - Use of company equipment - Pension contribution - Well being support and counselling sessions if needed - Monthly team socials Mainyard Studios takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorise Mainyard Studios to store your personal data in its electronic database, for the purpose of assessing you
Bar manager wanted for award winning Victoria Stakes, Gastro Pub, North London. We have three unique spaces, we are looking for a bar supervisor who has experience behind the bar as well as table service. If you love what you do, then we want to hear from you, as a role at Victoria Stakes could be the next step in your career development, and not just another job. All applicants should have good product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills are essential as we are looking for applicants who are able to interact freely with the team and delight customers in service. Job responsibilities include the following; To ensure bars are ready for service and upcoming events To oversee cash and stock control consistently according to company policy To ensure guest drinks are prepared and served according to company standards To ensure accurate stock-takes are carried out according to company policy Always follow the Victoria Stakes steps of bar service and train/coach new members of your team to follow the same standards. Experience: Cellar management Good cocktail knowledge Stock management What’s in it for you? Career progression Meals on duty Full cocktail/ wine/ barista training Company trips & incentives Staff Parties & Events Great team culture Come join the team, make a difference and build a career!
Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Main Purpose The Other Palace is looking for motivated and enthusiastic Restaurant Team members for our first in house restaurant. This is an invaluable role where you will provide excellent customer service and support our kitchen team in making sure all food orders are taken accurately, (most importantly allergen information), as well as ensuring the front of house area is kept clean and inviting to all guests as well as providing a friendly, vibrant atmosphere. This is a split role, so duties will also include working in the kitchen, so experience of food preparation and food hygiene will be required and further training in this can be provided if necessary. The Restaurant Team are an integral part of the restaurant, ensuring we always adhere to high food hygiene and service standards. The Other Palace are firm believers in creating a ‘family feel’, where being supported in personal and career development will always be catered for where possible. The key elements of the role include: 2. Greeting customers on arrival, providing great customer service for the duration of their experience including but not limited to: taking orders accurately and in a timely manner, ensuring you are always aware of any menu items that are unavailable. Having up to date knowledge of allergen changes to menu recipes or new ‘Specials’. Knowledge of the drinks menu would also be 3. Ensuring the front of house area is clean, and set up ready for service 3. Ensuring the restaurant area is always free from hazards in line with Health and Safety protocol. 4. Working a rota which will include shifts in the kitchen, aiding chefs with food preparation and cleaning duties during and outside of service 5. Accurate use of the till system, and cash handling (training will be provided) 6. Knowledge of the events and performances in the building to give an all-round experience. 7. Any other duties appropriate to the post and under the Equalities Act with due considerations to any employees with a “protected characteristic” and within the framework of equal opportunities. General Information The Other Palace is operated as part of Bill Kenwright Ltd. One of the largest commercial theatre producers in the UK. The Other Palace is a lively, friendly, and inventive venue in London Victoria, featuring a 312-seat main theatre and a 120-seat studio theatre as well as a bar and restaurant. The venue is a place where the next generation of theatre-makers are encouraged, supported, and celebrated with a particular emphasis on new musical theatre. In October 2021 The Other Palace was acquired by Bill Kenwright Ltd from Andrew Lloyd Webbers LW Theatres Group. The venue both produces its own productions as well as hosting and supporting new writing, new musicals, workshops, and engagement activities. Having previously been leased to outside caterers, this new venture sees the Restaurant being opened in house for the first time under the management of Bill Kenwright LTD. This is a unique opportunity to be involved in the start-up of our restaurant, helping to shape and nurture this empty space into a hub of the venue and become part of the ‘event’ in its own right.