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The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

The Motorist – Sherburn in Elmet Hours: 30 hours per week (overtime very likely) Contract: Permanent, Flexible Hours (including early mornings, evenings, weekends) The Motorist is an automotive‑themed venue in Sherburn‑in‑Elmet, Leeds. It offers meeting spaces, conference venues and private dining experiences for corporate events, weddings and brand launches. We’re seeking an experienced Meetings & Events Supervisor to oversee the end‑to‑end delivery of events, ensuring seamless execution and exceptional service across a varied calendar. • Supervise and host the delivery of meetings, conferences, weddings, trade shows, private parties and other events., • Act as the main on‑duty host for clients, ensuring their needs are met and expectations exceeded., • Lead, train, brief, and motivate catering and event staff to deliver high standards of service., • Ensure health, safety and hygiene compliance across all event activities., • Maintain strong communication with Operations, Kitchen, Sales teams and external suppliers., • Proactively solve on‑site challenges with calm professionalism., • Uphold presentation, service and commercial standards that reflect our brand values., • Proven supervisory experience in hospitality, events, banqueting or meeting environments., • Excellent leadership and communication skills., • Proactive problem‑solver with a guest‑focused attitude., • Commercial awareness and understanding of how exceptional service drives repeat business., • Strong organisational ability and attention to detail in a fast‑paced setting., • Flexible working hours are essential, including weekends and some late evenings. This role involves long periods on your feet and working in a dynamic environment with varying demands throughout the week. You’ll support a wide range of events – from business meetings and conferences to weddings, trade shows, private celebrations and community functions. • Death in service benefit (after successful completion of 12 months’ service)., • Training and development opportunities., • Discount on beds purchased from the Company (after successful completion of probationary period)., • One additional day’s holiday (or pro‑rata, if you work part time) following the completion of 5 years’ service., • Discount on food and beverages at The Motorist., • Discount on services offered at The Motorist Garage., • Competitive rate of pay., • 30 hours per week with overtime very likely., • Tips and discretionary rewards., • Staff discount across The Motorist venues., • Ongoing training, development and progression opportunities. #J-18808-Ljbffr

Engage Education are looking for a Behaviour Mentor to work in one of our supportive primary schools in the WF3 area. The successful candidate will have experience working with children or adults with challenging behaviour. The school are seeking educators to work with a wide range of needs, from children and young people with Social, Emotional and Mental Health needs to more Sensory Behavioural Difficulties linked to Autism. Our team has built an excellent reputation in the local area, and we’re looking for more high-quality mentors to work with these schools to positively impact the progress and attainment of their pupils. This is a full time, long term position and the school are looking for someone to start as soon as possible. • Supporting on a one-to-one basis or in small groups, • Working with other support staff to engage pupils in class and minimise disruption, • Providing feedback to teachers and parents, • You will be assisting pupils with Autism, SEMH, ADHD, Severe Learning Difficulties and other Learning Disabilities, • Outgoing and mentoring manner, • Enthusiastic and passionate about helping children reach their full potential, • You will be expected to think on your feet and be proactive, no day is the same in a Special School, so being prepared is vital., • Ability to form excellent relationships and rapport with pupils, • Full-time and part-time positions are available, • Develop your knowledge of the national curriculum, • Ideal post for graduates looking to move into a career in teaching, • We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee, • You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance, • You will be invited to our wide range of continued professional development (CPD) training sessions, provided by our in-house team of experienced senior leaders. These are completely free to attend!, • Receive a £50 Amazon voucher when you refer friends! All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. #J-18808-Ljbffr

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal – everyone receives a warm Pub & Grill welcome when they visit us. We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career., • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!, • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank., • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!, • Wagestream – access your wage before payday for when life happens., • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more… As a Team Leader, you will… • Provide customers with a heartfelt and memorable experience each and every time they visit., • Deputise for the management team and resolve any issues that arise in their absence., • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork., • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What you’ll bring… • A great eye for detail, making sure every pint is poured to perfection., • Be a role model to the team on giving great service and making sure every customer receives a warm welcome., • An ability to think on your feet and adapt to whatever challenges arise during a busy shift., • A positive can-do attitude and be a real team player. #J-18808-Ljbffr

A previous recipient of Law Firm of the Year at the Legal Business Awards, our client is a prestigious City law firm with a highly regarded insurance disputes team, which is part of the firm’s wider, much-lauded, disputes department. Known for acting on some of the most prominent and exciting cases in the public eye, this firm has a reputation for its great culture and environment. The Insurance Litigation team is looking to grow the team with a hire of a junior associate, ideally between 1 - 6PQE. Predominantly acting for corporate policyholders on coverage issues, you will be advising on disputes across a wide range of industries and lines including cyber risk; D&O; W&I; political risk; product liability; professional indemnity and negligence; property damage and business interruption. • Insurance litigation experience (policyholder or insurer) gained within a leading practice., • Confidence in managing client relationships, workloads and priorities., • Must be commercial, creative legal thinkers who want to develop business., • Ability to 'think on your feet'. #J-18808-Ljbffr

Support the Heart of Our Operation – Cabin Services Administrator with Jet2.com. Head Office, Leeds Bradford Airport. At Jet2.com, our Cabin Services Team is at the heart of everything we do—ensuring our award-winning Cabin Crew are supported, prepared, and ready to deliver exceptional service at 35,000 feet. We’re now seeking a highly organised and motivated Cabin Services Administrator to join our Head Office team at Leeds Bradford Airport. Reporting to the Cabin Services Manager, you’ll play a key role in supporting the efficient day-to-day operation of our Cabin Services Team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, takes pride in delivering high-quality work, and is looking to build a long-term career within Jet2.com and Jet2holidays. • Monitoring and processing Cabin Crew flight reports—ensuring accuracy and timely completion., • Responding to queries received through the Cabin Services shared mailbox., • Ensuring requests for information and base supplies are fulfilled promptly and accurately., • Supporting the administration of new Cabin Crew training courses, including: Responding to course enquiries. Coordinating course allocations. Managing training materials., • Working collaboratively with Flight Operations to provide administrative support as required., • Building effective relationships across departments to ensure tasks and requests are managed efficiently and within agreed timescales., • Assisting with the production of regular team communications and newsletters. We’re looking for a highly organised and motivated individual who enjoys working in a fast-paced environment and takes pride in delivering high-quality work. You will have: • Previous administrative experience within a busy office environment., • The ability to manage multiple tasks and competing priorities effectively., • Excellent organisational skills and attention to detail., • Strong communication skills and confidence working with colleagues at all levels., • Experience working with numbers, spreadsheets, and data., • Good Microsoft Excel skills and an accurate approach to data management., • Strong IT skills, including Microsoft Office applications., • The ability to quickly learn new systems and processes., • A positive, proactive, and can-do attitude., • Experience creating newsletters, communications, or promotional materials., • Creative or design experience., • Familiarity with Microsoft Publisher. We’re looking for someone who is keen to learn, develop, and progress. This role offers a fantastic opportunity to gain valuable experience within a busy operational environment while building a long-term career within Jet2.com and Jet2holidays. In return, we offer: • A competitive salary and benefits package., • Excellent opportunities for personal development and career progression., • The chance to work within a growing and successful business., • A supportive and collaborative team environment. #J-18808-Ljbffr

Job Description: As an experienced Doctor, you'll be making a difference every day. At Bupa, feel less pressured in a flexible and dynamic role. With a supportive network and a healthy work-life balance, expect autonomy and an environment where collaboration is celebrated. You will deliver primary care consultations and health assessments to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfaction. We have a network of dedicated Bupa Health Clinics across the UK (which have superb CQC reports), and you will be joining a community of over 200 GP's delivering services and treatments to everyone - not just those with health insurance. Being a Bupa GP means a rewarding role with more time to explore patient needs, more time to listen, and ultimately more job satisfaction. Your duties will include, but not limited to: • Delivering face to face health assessments and private GP consultations., • Undertaking clinical work in accordance with the standards of good clinical practice., • Attending and participating in clinical meetings / training sessions as required., • Participating in an annual clinical review and competency assessments within Bupa., • Working with the Lead Physician on quality improvement activities including audits., • Providing clinical advice and guidance to colleagues, which may include health advisors and administrative staff., • GMC GP Registration., • A professional, but not robotic manner - your caring nature should extend across patients and colleagues., • Current Basic Life Support (BLS) training certificate., • Current Adult and Children Safeguarding Level 3 training certificate., • Member of a Medical Defence Organisation., • Great time management and flexibility., • Current experience in general practice with good clinical decision-making skills., • Taking pride in your work and in doing the best job you can., • IT Proficiency including MS office, e-records and e-prescribing., • Undertakes regular CPD activities in line with requirements of appraisal and revalidation. You’ll have a support network around you, giving you the time to dedicate to each patient. You also be given the training to ensure you always reach your best. We will provide you with: • Support from the administrative and clinical staff., • Protected time to ensure you are as productive as possible and have the appropriate time needed with each patient., • Reassurance of a good work-life balance. We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Salaried GP, you'll be eligible for: • Paid indemnity, • Annual pay review, • Paid study leave, • CPD opportunities and access to leadership courses, • 25 days holiday, increasing through length of service, with option to buy or sell, • Bupa health insurance as a benefit in kind, • An enhanced pension plan and life insurance, • Annual performance-based bonus, • Onsite gyms and local discounts, • Cycle2Work scheme, • Dentistry and Musculoskeletal Services., • Free annual health assessment, • Free annual flu vaccine and eye test, • Access to health minds service and 24/7 anytime Health line, • Paid career break Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. To find more information, for an informal discussion before applying, please contact Ariana Lacerda on Time Type: Part time Job Area: Locations: Clinic - Leeds #J-18808-Ljbffr

Senior Sales Executive - (Hybrid Two days on site, three days from home) Please note, the expected start date for this role is early September. Location: Cardiff, Manchester, Leeds, Birmingham or Bristol - (2 days on site and 3 days remote working) Temporary contract (rolling basis – Christmas season) At Nightcap, we don’t just throw parties – we create nights people talk about long after the last cocktail. With Christmas around the corner, we’re turning up the festive volume and looking for an experienced Senior Sales Executive who’s ready to jump in, drive seasonal bookings, and make every party unforgettable. This isn’t a role for rookies. We want someone sharp, commercial, and fearless when it comes to closing deals. Quick on your feet, confident on the phone, and never missing a chance to upsell – you’ll be the magic behind the biggest celebrations of the year. • Owning & converting Christmas party and event enquiries, • Turning “thinking about it” into “booked it” with speed and style, • Building client relationships that last beyond December, • Upselling festive drinks packages, party add‑ons & entertainment, • Smashing seasonal sales targets with the team, • Flying the flag for Nightcap – bringing our late‑night energy to every conversation, • Proven sales experience, • Hospitality experience, • Someone who thrives in the buzz of high‑volume festive sales, • Confident, resilient & unapologetically target‑driven, • Organised enough to juggle a full inbox while keeping clients feeling special, • Passionate about nightlife, cocktails, and parties that don’t stop at midnight #J-18808-Ljbffr

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu