Front desk jobs in LeedsCreate job alerts

IT Helpdesk Team Lead / Manager - West Yorkshire \n Ready to lead from the front? \n We're a fast-moving IT support and solutions company, and we're looking for a sharp, motivated Helpdesk Team Lead / Manager to take ownership of our support function and drive it forward across West Yorkshire. \n If you're someone who loves solving problems and loves helping people grow, this one's for you. \n What you'll be doing \n\n • Leading and motivating a team of helpdesk engineers to deliver outstanding first-class support\n, • Being the go-to escalation point for complex technical issues\n, • Setting the standard for response times, ticket quality, and customer satisfaction\n, • Coaching and developing your team through regular 1-to-1s and performance reviews\n, • Keeping a close eye on SLAs and KPIs - and knowing what to do when things need to shift\n, • Working closely with senior management to improve processes and tools\n, • Acting as a bridge between the helpdesk team and the wider business\n\n What we're looking for \n\n • Proven experience in an IT helpdesk or technical support environment\n, • Previous team lead or supervisory experience (or ready to make that step up)\n, • A solid understanding of IT infrastructure, networking, and common support tooling\n, • Someone who stays calm under pressure and leads by example\n, • Strong communication skills - with both your team and end users\n, • A genuine passion for great customer service and continuous improvement\n\n Nice to have \n\n • Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk)\n, • Relevant certifications (CompTIA, Microsoft, ITIL Foundation, etc.)\n\n What's in it for you \n\n • A key leadership role with real influence over how the team operates\n, • A supportive, collaborative environment where your ideas are heard\n, • Opportunities to grow as the business grows\n, • Competitive salary (dependent on experience)\n\n Sound like you? \n We'd love to hear from you. Hit apply, send us your CV, and let's have a conversation.

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Job Title - Hire Controller Location - Leeds Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that theyre satisfied with our service. On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact. For us to help you on your journey to success, heres what youll need: • Strong organisational skills, • Strong communication skills both verbally & written, • Adaptability, • Commitment to learn and develop, • Driving license, • Previous experience working within the hire industry or similar sales or operational role, • Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver. What we offer: <...

Moda Living Ltd based in Leeds is seeking a Resident Day Ambassador who will be responsible for delivering exemplary customer service and engaging with residents.The role involves managing inquiries, ensuring the security of the building, and promoting resident events.The ideal candidate will have s

A hospitality group in Leeds is seeking a friendly Receptionist to create memorable guest experiences.This permanent position offers £12.The ideal candidate should possess a passion for service and natural hospitality charm.Responsibilities include ensuring guests receive exceptional services and h

The Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Assists the Front Desk Manager in overseeing and planning a balanced front desk schedule per voyage, taking into consideration proper coverage during the peak times and slo

A leading recruitment agency is seeking a Receptionist in Basingstoke.The role involves managing reception duties, coordinating office facilities, and ensuring a welcoming environment.Candidates should possess excellent interpersonal skills, proficient English, and experience supporting busy offices

Please note that salary will be pro-rated for part-time and term-time hours.We have various cleaning positions across the Kirkintilloch, Lenzie and Twechar area within East Dunbartonshire.These posts are within our education and corporate premises.There are a variety of hours including morning shift

Cleaner required for Cruden Bay public toilets, 5 hours per week, M/W/T/F/S.Responsible for cleaning premises to required standard.This role may require flexible, evening and weekend working.There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through

Cleaner x 3, Fixed Term until 31 December 2026.Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.Mid Calder Primary School / Nursery.We are keen to employ a diverse workforce that reflec

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 40-week sessional post i.Monday - Thursday, 15:00-18:00.To assist in the provision of a high quality cleaning service within Council buildings.Please do

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Community Alarm Team Leader Sessional.Renfrewshire Council’s Community Alarm Service provides an emergency response to over 3000 vulnerable people living at home within Renfrewshire.Main duties include working as part of a team, supporting and directing staff to react promptly to emergency calls r

Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Award – 2024.ASSIST – FM Contribution to Cl

ACTUAL CLOSING DATE: Applications must be received by Tuesday 18 August 2026 at 11:55pm.Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.If you require to submit additional information to suppor

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Ogilvy UK is seeking a Creative Director with a strong art direction background to lead creative work on our health portfolio.You will balance hands-on leadership with team development to deliver big, effective ideas that meet client and patient needs.You will mentor art directors, designers and cop

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

BloombergNEF Wind Research Team Leader.BloombergNEF (BNEF) is seeking a highly motivated and experienced individual to lead our global analysis team covering the wind industry.You have a passion for clean energy and the transition to a low‑carbon power system and want to help your dedicated team r

BloombergNEF (BNEF) is seeking a highly motivated and experienced individual to lead our global analysis team covering the wind industry.You have a passion for clean energy and the transition to a low-carbon power system and want to help your dedicated team reach its full potential.You combine stron

A leading accountancy firm in Leeds is seeking a Corporate Tax Partner to spearhead their tax services across Yorkshire.This role involves not only leading the corporate tax advisory and compliance services but also managing a team of professionals and cultivating business development opportunities.

Britt Medical in central Pennsylvania seeks a BC/BE General Surgeon with fellowship training or substantial experience in breast surgery to join a comprehensive breast care program.You will lead and grow a dedicated breast cancer program within a nationally recognized health system serving 1.M+ resi

Veeva Systems is seeking a senior events leader to head Europe’s corporate events program.You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.You will hire and mentor a team, manag

Join Our Logistics Team as a 7.Ton Driver – Based in Normanton.Are you a reliable and motivated driver looking for your next challenge? We have a fantastic opportunity for a.Delivering goods efficiently and on time while providing excellent customer service.Adhering to scheduled departure times a.

As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. You will be a self-motivated, excellent communicator with extensive ITIL aligned service desk experience, keen to make a difference and progress to the next stage in your career. Owning day-to-day

Our client is looking for an experienced Senior OHA / Team Leader to manage and mentor a team of OH professionals.The role includes motivating and managing the team of OHAs and OH Nurses.This role is a Permanent, full-time, homebased position.Please contact us for details, or to discuss the role, th

We are partnering with a collaborative boutique investment firm to find a Receptionist & Events Support to join their team on a.This is an excellent opportunity for someone with a minimum of 2 years as a receptionist who thrives in a people-focused environment, remains calm under pressure, and is co

Competitive, depending on experience .We Need Someone Who Can Make an Impact From Day One.Willa Foods is entering one of the most exciting and demanding periods in our history.We produce fresh meals for our own consumer brand and manufacture products for other food businesses across the UK.We are

Interim Team Leader (Minerals & Waste Planning).Central England | Hybrid Working | 6-Month Contract | £65 per Hour.A Local Authority in Central England is seeking an experienced.Interim Team Leader (Minerals & Waste Planning).Minerals and Waste Planning service.This is a management-focused role sui

Manpower is currently seeking an interim Distribution Centre Team Leader, to work with our client who is renowned for over 130 years of commitment to improving global health and well-being, and become an integral part of their fast-paced environment.This is an exciting opportunity to become an integ

Cirencester, Tunbridge Wells, Horsham + hybrid working.Currently recruiting for a well-established, Legal 500 law firm, known for delivering expert family law advice with care, empathy and professionalism.Senior Solicitors are trusted advisers to clients navigating sensitive and often life-changing

Team Leader — Catastrophic & Serious Injury Solicitor (Claimant Personal Injury [PI], Multi-Track).Remote Working - Leeds Office | Up to £90,000 + excellent benefits & bonus.We’re recruiting for a leading claimant practice seeking a Team Leader to help run a high-performing Catastrophic & Serio

Children's Team Leader - Make a Difference Every Day Lead with purpose.Be part of a home where your work truly matters.Company: Bay View Childcare Contract: Permanent, Full Time Hours: 40 hours per week Responsible to: Registered Manager Location: Heysham Salary: Base salary of £28,915.If you

Youth & Community Sessional Team Leader.YMCA Brunel Group is an independent, locally governed and managed charity operating in Mendip, Bath, Bristol, Wiltshire and South Somerset.We are part of the international YMCA movement.Our mission is to create supportive, inclusive and energising communities,

Salary: Competitive Location: London & South of England Hours: Early morning starts with early finishes, plus flexibility as required Are you a reliable, hands-on individual who enjoys working independently, travelling, and taking pride in a job well done? If so, phs Floorcare has an exciting o

ALL OF WAKEFIELD AREAS- We are looking for Cleaners to work with our client, and take on all general cleaning duties.This is an ongoing position, starting immediately.Benefits: Vary to location 3pm-5pm 6am-3pm 9am-3pm Requirements: Undertake cleaning duties such as mopping, hoovering, wiping down su

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and clie

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and clien

As a Subway Team Leader, you will be at the forefront of our stores operations ensuring every customer leaves satisfied, and every team member feels supported.

Creative Support is a national not-for-profit organization which provides care and support to people with autism spectrum conditions, learning disabilities, mental health needs.We have a supported living services in the Horsforth area of Leeds.To work as part of the senior team across two sites in H