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Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.
As Kitchen porter you will: • Ensure that the kitchen equipment is kept in pristine condition and working order, clean and properly stored ready to be used. • Ensure compliance with the law and best practice concerning food hygiene, health and safety, manual handling, etc. • Attend training as and when required. • Operate machinery in a way that minimises maintenance issues, reporting any to the Head Chef. • Looking after the equipment provided and avoiding breakages, reporting any to the Head Chef. • Assist the kitchen team with any request to support the smooth running of the kitchen operation. We offer: • Family culture • Work-life balance • Excellent tronc scheme • 3% private pension contribution • 30% staff discount on food and drink at all Spaghetti House, for up to 4 people • £5 welcome voucher when you start working at Spaghetti House • Free meals on duty • Clear career path with training and development opportunities • Regular in-house employee competitions and social events • Involvement in our charity days and events • Book your birthday OFF- guaranteed
Hi, We are looking for a passionate Jnr Sous Chef to join our team. The Garrison is a seasonal British restaurant in the heart of Bermondsey. With a focus on local produce, our perfect candidate will have experience in a Michelin environment, comfortable with guests and a huge passion for food & service. Execution is key, you will have experience in delivery the highest quality experience for our guests, consistently and able to communicate and coach those around you.
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We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Commis to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities To assist in the preparation of all food mise en place, ensuring all necessary work is completed prior to the commencement of service. To assist in the prevention of pilferage from the dry stores and refrigeration within the department. To assist other sections of the kitchen in the production and service of food or the cleaning down of the section as and when required due to the workload. To remain on duty until the following shift takes over or until you are discharged by the Head Chef or Sous Chef. To ensure all recipes are executed following the directives of the Chef de Partie and other Senior Brigade members. To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. To respect all regulations surrounding COSHH and Personal Protective Equipment use. To apply, in your daily duties and activities, any knowledge that has been taught to you via on the job, online, group session or personal trainings. To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority.
Camino London is hiring! Join our teams in our Spanish Tapas Bars and Restaurants. ** Positions available: Bartender** Venue: Camino Shoreditch, 2 Curtain Rd, London EC2A 3BL Positions available: Bartender Venue: - Camino Shoreditch, 2 Curtain Road, London, EC2A 3BL Wages: £11.44 - £15 (Service Included) We Offer - Full Training and Development - Flexible Shifts/hours - Delicious staff food per shift - Staff trips to Spain (3-4 per year) - Incentive, Competitions & Prizes - Sundays off - Staff Parties About you: - Must be available for minimum 30 hours a week, - have had some bar experience and be super friendly with great energy :) Please only apply if you: - Available minimum 30 hours - Have recent experience - Can commute easily late night
About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Barista to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Our Barista will also work in our brand-new coffee kiosk (Suzette) 1 min away from Chez Antoinette. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment Summary of the role - Greet and meet guests. - Preparing and serving hot and cold beverages, ranging from simple to elaborate ones. - Proficient in Latte Art - Offer hot/cold drinks recommendations upon request. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team. We are looking for an enthusiastic, experienced kitchen porter to help run the kitchen at an exciting Mexican restaurant. This is a great opportunity for an ambitious KP who would like to grow with a company that is also growing. We have been open for 5 years and most of our KP's have evolved towards chefs' roles in the kitchen. For this role, you will need to be a hands-on, proactive, organised and enthusiastic individual. Right to work in the UK required. Benefits include: - Christmas and Bank holidays off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The ideal candidate will: - Have good attention to detail - -Be comfortable working in a fast-paced environment - Enthusiastic - Hard working - Friendly - Want to always provide exceptional hospitality - Taking responsibility - Excellent presentation skills - Eager to learn - Always ensuring guests are at the heart of what we do Salary £12.50 per hour
The Salad Kitchen is welcoming new staff members in our central production kitchen! A morning / afternoon full time position is available. Candidates must be able to commit to a 5 days per week (Sunday to Thursday). We are looking for Fast, Friendly, Creative and Organised staff members to join our team. The role will include: - Processing deliveries - Cleaning and clearing - Helping out where needed Experience is preferable but not necessary as training is provided. We are a growing company looking for a candidate to grow with us. Creative input is welcome and encouraged. Pay rate: £11.95 / hour We invite you to do a short trial shift to give you the chance to show off your skills! Apply within if you would like to join a team of a lovely bunch of hard working people! Based on Battersea.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a full-time Host who reflect this through being passionate, sunny and welcoming. A little about this role: A vital support to the operations of the restaurants Supporting the day to day running of the restaurant and most importantly, the door Being the first person our customers interact with giving them that Granger welcome Where applicable, managing the booking system especially with large events Managing our virtual queue and making sure every customer feels special. What we are looking for: Someone organise themselves on a demanding a busy shift An inspiring individual who raises the bar in customer service A passionate approachable individual Previous experience as a host, maître d' or equivalent Hungry to step-up to the next level Some of our great benefits: A clear career path, – offering both support and guidance An extra day of holiday for every year of service after two years of working with the company A real work-life balance – healthy minds & healthy hearts All meals are included when you are at work, which are fresh and wholesome 50% staff discount for you to use within all five of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!
We are looking for a passionate and flexible breakfast chef to join our North London Bakery and Coffee shop. We currently have four branches with plans to open more, so there's the potential to grow with the company. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch
Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic Training manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our wait staff and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
We are seeking skilled Waiters to join our client, a well established Italian restaurant in Kensington and Chelsea. You will play a crucial role in providing exceptional dining experiences for guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Working 45/48 hours x week - 5 day / 2 days off Split Shifts with Break between Lunch and Dinner (3PM to 6PM) Duties: - Greet guests and escort them to their tables - Present menus and provide detailed information about our food and beverage offerings - Take accurate food and drink orders from guests - Deliver food and beverages to tables in a timely manner - Ensure guest satisfaction by checking on them throughout their meal - Upsell additional items, such as desserts or specialty drinks, to enhance the dining experience - Process payments and provide accurate change - Maintain cleanliness and organization of the dining area - Collaborate with kitchen staff to ensure timely delivery of orders - Adhere to all food safety and sanitation regulations Benefits: Performance related bonus 28 days paid holiday (per year) 2-weeks holidays in August 1-week holidays in January 1-week holidays starting on Easter Monday Pension plan Structured training program for all new employees Annual staff event
We are looking for a friendly enthusiastic and passionate Barista Service person. you’ll be naturally positive energetic person who enjoys engaging with people . you’ll have great communication skills and passion for food
This job includes lifting bags up to 25kg and will be to pack flour with our machines.
General Manager: £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager Monday to Friday | 45 hours per week Oversee and look after our location in Tottenham Court Road location Work hand in hand with the Co-founders and Operations Manager Maintain budgets, costs and quality control Help to manage our team morale and happiness at work while guiding their career development Implement & improve service processes while constantly looking out for ways to improve the way we operate Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Stock count, rota and supplier management as well as reporting catering and deliveroo data Ensure and enforce the hygiene rules and maintenance of your stores Onboard and train new team members and ensure company rules are being followed And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in leading your team and providing guidance and support when needed. Ability to lead, organise and maintain your stores Possess strong problem-solving skills to identify issues and develop effective solutions Communication skills and strategic thinking Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2-3 Years Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry Ability to commit full time A desire to make a career in hospitality. Let’s grow together! Compensation | £42,500 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Job Title: Café Supervisor Location: Liverpool Street, Office Building Working Hours: Monday to Friday, 08:30 - 14:00 (will extend to 08:30 - 16:00 in the near future) Start Date: Week commencing 14/10 Bank Holidays: Off Staff on shift: 1 About Us: We are a café located within an office building in Liverpool Street, providing a welcoming and efficient service to employees and visitors. We are looking for an experienced Café Supervisor to join our team and help maintain the smooth daily operation of the café. Key Responsibilities: Stock Management & Control: Ensure effective stock management, including monitoring inventory levels and placing orders. Implement FIFO (First In, First Out) to reduce waste and ensure fresh stock. Food Safety & Hygiene: Maintain food safety and hygiene standards, complying with all health and safety regulations. Oversee the cleanliness and sanitization of the café, including food preparation areas and customer spaces. Health & Safety Compliance: Ensure the café operates in line with health and safety guidelines. Conduct regular checks and audits to ensure compliance. Rota Management: Create and manage staff rotas to ensure adequate coverage during opening hours. Orders & Supplier Relations: Manage relationships with suppliers, ensuring timely orders of fresh ingredients and consumables. Cleaning & Maintenance: Ensure all equipment is cleaned and maintained according to operational and hygiene standards. Ideal Candidate: Previous experience managing a café or similar hospitality establishment. Strong organizational skills, particularly with stock management and team scheduling. A solid understanding of food safety, health, and hygiene regulations. Ability to work independently and take ownership of day-to-day operations. Excellent communication and leadership skills.
Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week We’re looking for someone passionate, energetic & extremely organised to manage our kitchen To manage our team of Kitchen Hands and KPs To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To manage team scheduling, training & well-being To report to Restaurant Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Compensation | £37,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
We are on the hunt for a superstar Floor-Tender / Waiter to join our amazing team Beechwood sports pub & Kitchen We can offer fantastic work life balance - work hard, play hard ethos - Company/Industry training and career progression for the right candidate We operate a high volume sports bar in the City of London/Shoreditch area 3 mins from Liverpool st Station This position is for a highly motivated experienced waiter min 1 years experience in a similar role no experience in similar role, please do not apply Immediate Start for the right person
Imad’s Syrian kitchen is located in the heart of Carnaby street in Central London. We are hiring kitchen porters: - Full time position available - Salary: 13.50£ hour to start after probation - Service charge included - Bonuses - Free staff food for every shift - Full training given - Fun, family working environment - Intermediate English is required, starting immediately after trial shift. - No cash hand
We are recruiting Assistant Managers at Pizza Union Spitalfields a few minutes from Liverpool Street Station. We are looking for experienced Team Leaders (ideally from coffee shops and over-the-counter service) ready for their next step in their career! The role is full-time (40 hours contract per week/shift patterned morning & evening shifts). Full Training provided. Yearly salary: £31000. Management Bonus every 3 months* up to £1100 or Double it and get £2200. Refer a Friend £500 bonus scheme (after 6 months of successful recommendation) Free meals & hot drinks at work. Amazon voucher on your birthday.
We are looking for an energetic individual to join our team! Our team is looking for a quick-thinking, smiley person with an enthusiasm for delivering an exceptional level of customer service throughout their shift. We (Sam & Kevin) are a duo that used to work together in another coffee shop together and decided to open up our own. We take pride in this adventure and would love to have a few new additions to the team. The role will consist of: • Keeping the kitchen clean and tidy • Making all the preparations • Creating plates for the orders • Managing consistency in the dishes.
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Assistant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. ** ** Key Responsibilities**:** · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary.