Guest service jobs in MiddletonCreate job alerts

Boden Group are recruiting a Regional Facilities Manager on behalf of a leading service provider, supporting a prestigious FTSE 100 law firm account across a key UK and Ireland regional portfolio. \n \n This is a high-profile opportunity for a confident, service-led FM professional who can lead teams, drive standards and support the delivery of a premium workplace experience across multiple corporate sites. \n \n It would certainly suit someone from a customer service/hospitality background with FM experience. \n \n The role \n You will: \n\n • Lead regional FM delivery across Manchester, Leeds, Edinburgh, Glasgow and Dublin\n, • Manage and support five Facilities Managers across the portfolio\n, • Act as a senior regional lead and key support to the Account Director\n, • Oversee hard and soft services across a TFM contract\n, • Drive statutory compliance, audit readiness, PPM performance and risk management\n, • Use MI, KPIs and service data to improve operational performance\n, • Build strong relationships with the client, suppliers, contractors and internal teams\n, • Support a positive workplace experience, including guest services and workplace events\n, • Promote a strong culture around health, safety, service quality and team engagement\n\n \n What we are looking for \n You will bring: \n\n • Strong Facilities Management experience, ideally across a regional or multi-site portfolio\n, • Good all-round TFM knowledge, including hard and soft services\n, • Proven experience managing hard services compliance across multiple sites\n, • Strong leadership skills, with the ability to influence, coach and support FM teams\n, • A customer-focused, workplace experience mindset\n, • Commercial awareness, including budget, supplier and contractor management\n, • IOSH Managing Safely or a higher health and safety qualification\n, • Strong communication skills and the confidence to manage senior stakeholders\n\n \n Desirable experience \n\n • Corporate, professional services, legal or premium workplace environment\n, • CAFM experience, ideally Concept Evolution or similar\n, • Engineering and cleaning service knowledge\n, • P&L or large-budget management experience\n\n \n Why apply? \n\n • Join a major service provider on a prestigious law firm account\n, • Take ownership of a visible regional FM portfolio\n, • Operate as a senior support to the account leadership team\n, • Work across high-quality corporate environments\n, • Play a key role in service improvement, compliance and workplace experience\n\n \n Package: £55,000 to £65,000, Monday to Friday working hours and fully expensable travel across the regional portfolio.

New Opening, £45k plus bonus | Manchester | Full Time | Permanent \n \n We're recruiting an experienced Front of House Manager to lead the concierge and resident experience within a prestigious luxury residential development in Manchester. \n \n This is a hands-on leadership role where you'll inspire a high-performing concierge team, deliver exceptional five-star service and ensure every resident and guest enjoys a seamless, personalised experience. \n \n The Role \n Reporting to the Property Manager, you will: \n\n • Lead and develop a 24/7 Front of House and Concierge team.\n, • Deliver outstanding resident and guest service.\n, • Maintain exceptional presentation standards across reception and resident amenities.\n, • Handle resident enquiries, complaints and service recovery with professionalism.\n, • Oversee visitor management, access control and parcel operations.\n, • Recruit, train and coach your team to deliver consistently high service standards.\n, • Ensure compliance with Health & Safety and operational procedures.\n, • Monitor KPIs and continuously drive service improvements.\n\n \n About You \n You will have: \n\n • Experience leading Front of House or Concierge teams within a luxury hotel, premium residential or high-end hospitality environment.\n, • A passion for delivering exceptional customer service.\n, • Excellent leadership, communication and organisational skills.\n, • The ability to remain calm, professional and discreet in a fast-paced environment.\n, • Strong attention to detail and a hands-on management style.\n\n \n Why Join Us? \n This is an exciting opportunity to shape the resident experience within one of Manchester's most prestigious residential developments, leading a hospitality-driven team in a premium environment where service excellence is at the heart of everything we do. \n \n If you're passionate about luxury hospitality and creating memorable experiences, we'd love to hear from you.

Food and Beverage Assistant - Manchester. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Assist in the preparation and serving of food and beverages to guests in an efficient

The role \n The Travel Fox looks after holiday homes properly. Four years in, we are growing steadily, and we now need someone to take charge of how the operation runs from one day to the next. It is a position in which responsibility genuinely rests with you: some 130 homes across the country — their cleaning, their maintenance and the experience of every guest — run through a remote team of assistants who in turn manage our cleaners and tradespeople. When a boiler fails on a Friday evening, it falls to you to see it put right. You would begin alongside our COO to learn how we do things and, in due course, take the department on and build it — with a second appointment made beneath you as we grow. \n \n What it involves \n • Service across the portfolio — every changeover done properly, without exception \n • A remote team of assistants co-ordinating cleaners and tradespeople across the country \n • Guest experience, and the upkeep of our Superhost standing on the main account \n • Quality — persuading owners of the improvements their homes warrant, arguing from evidence (you will have tools that read every review) rather than opinion \n • Owner relationships, the handling of matters that go awry, and the holding of standards as we grow \n The person we have in mind Organised, level-headed and difficult to fluster. You may already be running a hundred and fifty homes or more as a head of operations; equally, you may be a step below that and ready to prove your worth. You take ownership of problems, act promptly, and carry others with you. A background in holiday lets, serviced accommodation, property or multi-site operations helps — though character and judgement matter more. \n \n What we offer \n • £38,000 to £48,000 depending on experience, plus a quarterly bonus for maintaining our Superhost standard on the main account \n • Genuine investment in your development, and advancement to Head of Operations as the portfolio grows \n • Properly flexible remote working — flexible mornings, core hours of eleven to six, on call thereafter; no \n commute, and no clock to watch \n • A pension and holiday as you would expect, and the tools and support to do the job well \n \n About The Travel Fox \n Founded in 2022 and based in Leicestershire, we manage around 130 holiday homes across England, Wales and Scotland — every one visited in person before we take it on. We are a small team with high standards and no outside investors: owners come first, and there are no exit fees. \n \n Our approach marries the analytical with the personal — as one might expect of two directors whose \n backgrounds lie in chemical engineering and pure mathematics. Demand and pricing are modelled from data every day, so a home stays booked the year round; yet a guest’s enquiry is still answered, by a real person, within minutes. The computers do the calculating; the people do the caring. Better than five thousand five-star reviews suggest the balance is about right. \n \n How to apply \n Use the Apply button to send us your CV. If there is room, tell us of an occasion when the responsibility was yours, and how you saw it through — we read every application ourselves.

General Manager \n Manchester \n Package from £55,000 + Bonus + Excellent Benefits \n Lead One of Manchester's Most Exciting Hospitality Venues \n We're recruiting for a General Manager to join one of the most respected and successful hospitality businesses in Manchester. \n This is genuinely a fantastic company to work for. Built around great people, exceptional hospitality, and high-quality food and drink, they've developed an outstanding reputation for creating venues that guests love and teams are proud to be part of. \n With continued investment, strong leadership, and a culture that promotes development and progression, this is an opportunity to join a business where people stay, grow, and build long-term careers. \n \n The Role \n As General Manager, you'll take full responsibility for the day-to-day operation of a busy and successful venue, leading a large team whilst driving standards, guest experience, and commercial performance. \n This is a high-volume environment, and we're looking for someone who thrives in fast-paced operations whilst never losing sight of quality. You'll be equally comfortable leading from the front during peak trading periods and analysing business performance to identify opportunities for growth. \n You'll work closely with senior leadership and have genuine influence over the success of the business, developing your team and creating an environment where both guests and employees have an exceptional experience. \n \n Key Responsibilities \n\n • Lead and inspire a large front and back-of-house team.\n, • Drive exceptional guest experiences and maintain industry-leading standards.\n, • Deliver strong commercial performance across all revenue streams.\n, • Manage labour, costs, and profitability in line with company targets.\n, • Recruit, develop, and retain high-performing managers and team members.\n, • Build a positive culture focused on teamwork, accountability, and development.\n, • Ensure compliance across all operational, health & safety, and licensing requirements.\n, • Work closely with senior stakeholders to support business growth and continuous improvement.\n, • Be the face of the venue, leading from the front and setting the tone for the team.\n\n \n About You \n\n • Previous experience as a General Manager within a high-volume hospitality operation.\n, • Proven experience managing businesses generating £100,000+ per week in sales.\n, • Strong background in quality-led restaurants, bars, or hospitality venues.\n, • Passionate about food, drink, service, and delivering memorable guest experiences.\n, • Commercially astute with a track record of driving sales and profitability.\n, • Strong leadership skills with experience developing and mentoring management teams.\n, • Hands-on, visible leader who enjoys being part of the operation.\n, • Ambitious and looking to build a long-term career with a growing and successful company.\n\n \n What's On Offer? \n\n • Package from £55,000\n, • Attractive performance-related bonus\n, • Work for one of Manchester's most respected hospitality operators\n, • Strong support from an experienced leadership team\n, • Excellent development and progression opportunities\n, • A people-focused culture that genuinely values its teams\n, • The opportunity to lead a thriving, high-profile business\n\n \n If you're an experienced General Manager with a background in high-volume, quality-led hospitality and you're looking for your next challenge with a company that truly invests in its people, we'd love to hear from you. \n \n Apply now to find out more. \n \n Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential.

Position: General Manager \n Location: El Gato Negro Tapas, Manchester \n Reports to: Operations Manager \n El Gato Negro is an award-winning, contemporary Spanish tapas restaurant renowned for exceptional food, warm hospitality, and vibrant dining experiences. We are seeking an experienced, passionate, and commercially minded General Manager to lead our Manchester restaurant, inspire our team, and ensure every guest enjoys an outstanding experience. \n As General Manager, you will be responsible for the overall performance of the restaurant, driving financial success while maintaining the highest standards of service, food quality, and team engagement. \n Leadership and People \n\n • Recruit, develop, motivate, and retain a high-performing management and front of house team.\n, • Lead, coach, and support departmental managers to achieve operational excellence.\n, • Conduct regular performance reviews and provide ongoing feedback and development.\n, • Create a positive, inclusive, and collaborative working environment.\n, • Ensure staffing levels are appropriate to meet business demands. \n\n Guest Experience \n\n • Deliver exceptional customer service and ensure consistently high hospitality standards.\n, • Build strong relationships with guests and respond professionally to feedback and complaints.\n, • Maintain the restaurant's reputation for quality, service, and atmosphere.\n, • Drive initiatives that enhance guest satisfaction and loyalty. \n\n Finance Performance \n\n • Manage restaurant P&L and deliver agreed financial targets.\n, • Maximise sales while controlling labour, food, and operating costs.\n, • Analyse business performance and implement strategies to improve profitability.\n, • Monitor KPIs including sales, labour percentage, GP, customer satisfaction, and operational efficiency.\n\n \n Operations \n\n • Ensure smooth day-to-day restaurant operations.\n, • Maintain high standards of cleanliness, presentation, and maintenance.\n, • Ensure compliance with company standards and operating procedures.\n, • Oversee stock control, ordering, and inventory management.\n, • Work closely with the Head Chef to ensure excellent communication between front and back of house.\n\n \n Compliance \n\n • Ensure full compliance with food safety, licensing, health & safety, and employment legislation.\n, • Maintain accurate records and complete all required audits.\n, • Promote a safe working environment for employees and guests.\n\n \n Business Development \n\n • Support local marketing initiatives and community engagement.\n, • Identify opportunities to increase revenue and improve operational performance.\n, • Work collaboratively with senior leadership on strategic initiatives and business growth.\n\n \n Skills And Experience \n Essential \n\n • Proven experience as a General Manager or Senior Restaurant Manager within a high volume, premium hospitality environment.\n, • Strong commercial awareness with experience managing budgets and P&L.\n, • Outstanding leadership and people development skills.\n, • Excellent communication and organisational abilities.\n, • Passion for hospitality and delivering memorable guest experiences.\n, • Experience managing large teams across multiple departments.\n, • Strong understanding of labour management, stock control, and cost management.\n, • Knowledge of UK food safety, licensing, and health & safety legislation.\n\n \n Desirable \n\n • Experience within premium casual dining or quality restaurant brands.\n, • Knowledge of Spanish cuisine, tapas, or Mediterranean hospitality.\n, • Personal Licence Holder.\n, • WSET or hospitality-related qualifications.\n\n \n Personal Attributes \n\n • Inspiring and approachable leader.\n, • Positive, energetic, and resilient.\n, • Hands-on with a strong presence on the restaurant floor.\n, • Commercially focused with attention to detail.\n, • Calm under pressure and solutions-oriented.\n, • Passionate about developing people and creating a positive team culture.\n\n \n What We Offer \n\n • Competitive salary.\n, • Performance-related bonus scheme.\n, • Opportunities for career progression.\n, • Employee discounts.\n, • Ongoing training and leadership development.\n, • Company pension.\n, • Employee Assistance Programme \n

We’re looking for a hardworking, driven and passionate candidate to join our team as we continue our growth in 2025, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us. This is a fantastic opportunity to join one of the fastest growing holiday management companies in the UK. Reporting to the Sales Director you will be an ambitious and energetic individual who will help the business to expand its clientele and be the ambassador for Host & Stay and its brands across Norfolk. You will be front of the company and will have the dedication to create and apply an effective sales strategy. The goal of the Property Consultant is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. The Property Consultant helps the business obtain better brand recognition and financial growth. You will coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. The Property Consultant is often the first point of contact a new potential client will have with our company when they are seeking information about what we offer. You will need to build long-standing and successful relationships with clients and have a clear, decisive way of communicating to adapt solutions for different needs on behalf of the clients ensuring our existing owners receive a market leading service to maximise retention. This is a hybrid role, and the successful candidate will work mainly from home and ideally reside locally to the area they will be responsible for. Pay & Rewards: Starting salary will be in line with experience and skill set, with base rate starting from £28k, with the potential earnings of £75k with the bonus structure and a £4k car allowance. • Bonus Structure, • Company Events, • Wellness programme, • Employee Discount, • Company Car, • Health Cash Back Plan, • Death in Service, • Pay Protection And Day to Day? …….. You will be responsible for: Owner and Property Recruitment • In line with the portfolio and recruitment plan, recruit new owners and properties by optimising the conversion of head office leads and the generation of self-sourced leads., • Passionately sell the brand and business negotiating the best commercial terms with property owners in line with company guidelines., • Maximise the commercial ‘opt ins’ with new and existing property owners, improving property margin and commercial success of each property., • Promote the benefits of the dynamic pricing model and provide accurate pricing data., • Promote our property management offering where it is featured to increase penetration across the portfolio., • Work collaboratively with colleagues in our offices to ensure all leads and sales opportunities are maximised. Owner Retention • Build long-term relationships with new and existing customers ensuring every touchpoint delivers a market leading experience and leads to retention., • Carry out owner business review meetings and quality assessments in line with company guidelines and timescales ensuring both the owner and business have the information to maximise the commercial opportunity., • Area and Business Development, • Design and implement a series of engaging & market leading tactical in-resort/territory promotional campaigns, network smartly and intensively undertaking any necessary recruitment activity., • Establish a strong presence in the estate agent and rural community as the face of Host & Stay to be the go to holiday rental agency of choice. To be considered for this role you MUST have the following skills: • Strong negotiation and influencing skills., • Full UK Licence, • Passionate about sales and customer service., • An efficient communicator with a professional and customer orientated approach., • Confident to challenge and approach conversations in the right manner., • Ability to build rapport and build relationships with customers and stakeholders., • Excels at multi-tasking, is organised, and has good time management., • Good commercial and business awareness., • Strong analytical skills to evaluate data and to make recommendations., • Proven working experience as a business development manager, sales executive, or a relevant role., • Proven sales track record., • Experience in cold calling desirable, • Market knowledge., • Being a self-starter is a must., • Be able to work remotely., • Full driving license (if you have a disability, we will explore reasonable adjustments with you). Who is Host & Stay? Host & Stay is based in Saltburn-by-the-sea and provides full-service holiday home property management to over 1100 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age-old industry. Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We’re on a mission to make the UK one of the most popular, guest centric holiday destinations in the world – but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive. We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do. Any Questions? If you have any questions about the recruitment process, or you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: _ - we will be happy to help! We are proud to be a Disability Confident Employer.

The role The Travel Fox looks after holiday homes properly. Four years in, we are growing steadily, and we now need someone to take charge of how the operation runs from one day to the next. It is a position in which responsibility genuinely rests with you: some 130 homes across the country — their cleaning, their maintenance and the experience of every guest — run through a remote team of assistants who in turn manage our cleaners and tradespeople. When a boiler fails on a Friday evening, it falls to you to see it put right. You would begin alongside our COO to learn how we do things and, in due course, take the department on and build it — with a second appointment made beneath you as we grow. What it involves • Service across the portfolio — every changeover done properly, without exception, • A remote team of assistants co-ordinating cleaners and tradespeople across the country, • Guest experience, and the upkeep of our Superhost standing on the main account, • Quality — persuading owners of the improvements their homes warrant, arguing from evidence (you will have tools that read every review) rather than opinion, • Owner relationships, the handling of matters that go awry, and the holding of standards as we grow The person we have in mind Organised, level-headed and difficult to fluster. You may already be running a hundred and fifty homes or more as a head of operations; equally, you may be a step below that and ready to prove your worth. You take ownership of problems, act promptly, and carry others with you. A background in holiday lets, serviced accommodation, property or multi-site operations helps — though character and judgement matter more. What we offer • £38,000 to £48,000 depending on experience, plus a quarterly bonus for maintaining our Superhost standard on the main account, • Genuine investment in your development, and advancement to Head of Operations as the portfolio grows, • Properly flexible remote working — flexible mornings, core hours of eleven to six, on call thereafter; no commute, and no clock to watch • A pension and holiday as you would expect, and the tools and support to do the job well About The Travel Fox Founded in 2022 and based in Leicestershire, we manage around 130 holiday homes across England, Wales and Scotland — every one visited in person before we take it on. We are a small team with high standards and no outside investors: owners come first, and there are no exit fees. Our approach marries the analytical with the personal — as one might expect of two directors whose backgrounds lie in chemical engineering and pure mathematics. Demand and pricing are modelled from data every day, so a home stays booked the year round; yet a guest’s enquiry is still answered, by a real person, within minutes. The computers do the calculating; the people do the caring. Better than five thousand five-star reviews suggest the balance is about right. How to apply Use the Apply button to send us your CV. If there is room, tell us of an occasion when the responsibility was yours, and how you saw it through — we read every application ourselves.

If you have a passion for exceptional service and take pride in your work, we'd love to hear from you. Cleaning and maintaining guest rooms, bathrooms, and public spaces. Providing turn-down service.

Experienced in a busy hospitality or guest-service environment. Previous experience in a busy restaurant, bar, beach club or similar hospitality environment.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand.Were passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between.From the rich diversity of our people an

From £17.14/hour | Weekly Pay Old Trafford, Manchester Immediate Start | Matchdays Join our Premium Hospitality Team at one of the UKs most iconic football stadiums. Were recruiting experienced Cocktail Bartenders to deliver exceptional service within the premium hospitality lounges, suites and exclusive areas at Old Trafford , Manchester United. This is an exciting opportunity to work at Manchester United home fixtures , concerts and world-class events, serving guests in a fast-paced, luxury hospitality environment. Why Join Constellation Platinum? As part of Compass Group, Constellation Platinum provides elite front-of-house teams to premium hospitality venues across the UK. Enjoy flexible working hours, regular matchday opportunities, and the chance to work amongst the very best in premium hospitality. Your Responsibilities: Prepare and serve a wide range of classic and premium cocktails to the highest standard. Deliver exceptional customer service and create a memorable guest experience. Maintain excellent product knowledge of cocktails, spirits, wines and other beverages. Work efficiently in a fast-paced, high-volume premium hospitality environment. Keep the bar clean, organised, fully stocked and ready for service. Follow all licensing, food safety, health & safety and venue procedures. * Work collaboratively with the wider hospitality team to ensure seamless service. What Were Looking For: Previous cocktail bartender experience is essential Confident preparing a wide range of classic cocktails from memory Experience working in premium hospitality, hotels, restaurants, members clubs or high-volume cocktail bars ⚡ Able to work efficiently under pressure whilst maintaining exceptional quality and presentation Friendly, professional and confident interacting with guests ✨ High standards of appearance, cleanliness and attention to detail A reliable, punctual and flexible approach, with the commitment to work the majority of Manchester United home fixtures throughout the season. Whats in It for You: From £17.14/hour (excluding holiday pay) with weekly pay. Access to Compass benefits and industry-leading training. Opportunities to progress within Constellation Platinum across a portfolio of premium hospitality venues. Apply Now! Apply today to join the Constellation Platinum team at Old Trafford for the 2026/27 season and help deliver exceptional hospitality experiences on Manchester United matchdays.

GENERAL MANAGER - BULLGOGI MANCHESTER The UK's Biggest K-BBQ Restaurant At Bullgogi, the energy is everything. We are a team that brings passion and personality to every single shift. We look after people who look after the restaurant. We invest in the team, we celebrate the wins and we believe that working hard and genuinely enjoying it are not mutually exclusive. If you thrive when it is busy, take pride in what you serve and want to grow with a brand that is going places, this is exactly the right place for you. Lead with genuine care. Build something you're proud of. We are not looking for someone to manage the status quo. We are looking for a true General Manager – someone who sees the biggest K-BBQ restaurant in the UK and thinks: I can make this the best in class. This is a floor-to-ceiling leadership role. You will own the operation, develop the team, drive the culture and set the standard. You will have the autonomy to make real decisions and the support of a group that backs its people. • Leading FOH and BOH teams to deliver an outstanding dining experience on every service, • Owning the full site P&L, food cost, labour, sales and all operational performance metrics, • Setting and maintaining brand standards for food quality, guest service and presentation, • Managing all reservations, guest relations and the overall dining experience, • Driving revenue through great service, upselling culture and strong guest loyalty, • Managing all recruitment, onboarding, training and performance across the team, • Ensuring full Food Safety, allergen and H&S compliance on every service, • Reviewing trading performance weekly and leading improvement plans, • Experienced Restaurant or General Manager from a restaurant or hospitality background, • Proven P&L management and strong commercial instincts, • A natural people developer who builds great teams and creates cultures people want to be part of, • Passionate about food and genuine, warm hospitality, • Level 2 Food Hygiene minimum, Level 3 preferred, • Flexible for evenings, weekends and peak trading periods, • Eligible to work in the UK without sponsorship, • Competitive pay reviewed regularly, • Staff meal on every shift, • Staff discount across all Maguro Group brands, • Real progression within your restaurant and across the wider Maguro Group, • Training and development support at every level, • A team culture where great work is genuinely recognised, • Flexible working patterns to suit your lifestyle Our restaurants are built on genuine craft, real warmth and people who care deeply about what they do. You will be part of a close team with high standards and a genuine commitment to looking after the people who make every service possible. We invest in our team, create real progression routes and believe the best guest experiences start with people who feel valued and excited about their work. We hope you will come and be part of it. #J-18808-Ljbffr

This is a hands-on leadership role focused on keeping our technology simple, reliable, and effective in a fast-paced, multi-site hospitality environment. You’ll lead our IT operations, support our teams day-to-day, and drive continuous improvements ensuring technology enhances both the guest and team experience. • Technology & Systems, • Oversee and maintain a stable, efficient IT environment across all sites, • Manage core business systems and in-house applications, • Support and improve cloud-based platforms (Microsoft 365 / Azure), • Ensure systems are practical, user-friendly, and fit for purpose, • Operations & Service Delivery, • Lead IT support and service delivery across restaurants and support centre, • Ensure minimal disruption to service through reliable systems, • Manage incidents, performance, and continuous improvement, • Maintain business continuity and recovery processes, • Guest Experience & Innovation, • Support technology that enhances the guest journey (e.g. bookings, payments, engagement tools), • Identify opportunities to improve efficiency through automation and smart use of data, • Introduce new tools where they add clear operational value, • Vendors & Stakeholders, • Manage key IT suppliers and partners, ensuring strong service and value, • Work closely with operations and central teams to deliver practical solutions, • Support cost-effective technology decisions, • Risk & Compliance, • Maintain good practice in data protection and system security, • Work with partners to manage IT risk and compliance requirements, • Build awareness of best practices across the business You understand how important reliable tech is in a busy hospitality environment and you know how to keep things running smoothly. • Experience in a senior IT or technology leadership role, • Strong background in IT operations, infrastructure, and support, • Experience managing third-party vendors and services, • A practical, hands-on approach with strong problem-solving skills, • Confidence working with both technical teams and operational stakeholders, • Experience with Microsoft 365 and cloud-based environments Experience in hospitality, retail, or multi site businesses Exposure to system improvements or technology change projects Technology plays a key role in supporting the pace and energy of our restaurants—from the kitchen to the front of house. • 50% off food and drink across our restaurants (for you and up to 8 guests), • Support through The Drinks Trust, • Financial wellbeing tools via Wagestream, • Enhanced family leave and healthcare support, • Opportunities to grow within a leading hospitality group If you’re passionate about making technology work simply and effectively in a fast moving hospitality environment, we’d love to hear from you. Apply now and help power great experiences across our restaurants. #J-18808-Ljbffr

We’re searching for a dynamic General Manager to lead F&B delivery for arguably the world’s most storied football club, Manchester United. We are looking for a senior leader to drive exceptional food and guest experiences for the Old Trafford’s 75,000 fans. All responsibilities and qualifications detailed below. • Leads strategic planning through strong client collaboration, structured execution, and market insight, • Owns end-to-end hospitality operations, delivering exceptional guest experiences, quality, and consistency, • Drives innovation, brand standards, and continuous improvement across all F&B service areas, • Builds, leads, and develops high‑performing hospitality teams with a focus on culture, communication, and engagement, • Accountable for financial performance, using data‑driven insights to control costs and grow revenue, • A naturally confident leader, with senior management experience to inspire large F&B operational teams to deliver results, • A positive and passionate focus on food – a natural flair for hospitality, • Proven experience managing diverse outlets and operational functions, • The ability to build excellent stakeholder relationships, engaging clients and cross‑functional teams, • A passion for building teams with a people‑first approach – background in building and developing high‑performing teams, • A proven track record in leading projects and driving change, • Commercially astute with P&L accountability, • An influential communicator across all levels, • Agile, resilient, and solutions‑focused mindset – the ability to work effectively under pressure, • The skills to balance structured leadership with flexibility, and teamwork, • Competitive salary with bonus and full company benefits, • 27 days' annual leave plus bank holidays, birthday off, and holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave; 2 days additional leave after returning from maternity leave; day off for your baby's first birthday; enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts; 20% off Nuffield Health and 10% off Pure Gym memberships, • Financial wellbeing: Pension scheme, life assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. #J-18808-Ljbffr

We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Happiest Place to work, and we're building the most loved chicken brand in the country and that's where you come in! We’re on the lookout for experienced Restaurant General Managers who can take full ownership for their restaurant. You’ll be a proven operator within a fast-paced restaurant, able to motivate your teams to deliver high standards and great metrics across people, sales, profit, and guest experience. • 10% performance bonus, • £1000 management referral bonus, • 30 days holiday + extra birthday day off, • Private healthcare, • Free meals on shift + discount when off, • Employee perks including gym discount, company car scheme, tech discount scheme, • Career development and progression opportunities supported through our Popeyes University dedicated learning platform, • Ensure compliance with food safety (HACCP), health & safety, and employment legislation, • Full accountability for your restaurant’s performance, inc P&L, sales, labour, food cost, audit and brand standards, • Support and develop your team to grow their careers and unleash their potential, • Deliver Popeyes’ food quality, speed of service, and guest experience standards, • Own recruitment, development plans, and succession planning for your site, • Control stock, inventory, ordering, and waste to target, • Build rotas that balance availability, labour budgets, and peak trade, • Review performance data to identify opportunities and take action, • Bring the Fun and keep the energy high, the service smooth, and the culture poppin’, • Proven experience as a General Manager in a branded, high-volume QSR or fast-casual restaurant, • Ability to deliver quality, safety and cleanliness standards at all time, • Track record of hitting sales targets, managing P&L, and controlling costs, • Experience with labour scheduling, stock management, and inventory systems, • Strong people leadership, you've built teams and developed future talent, • Experience in new-site openings or multi-site environments is beneficial, • The ability to adapt and thrive in a fast-paced, ever-changing environment At Popeyes, everyone counts. It’s one of our core values and sits at the heart of everything we do. We’re committed to building diverse, inclusive teams where people feel valued and can be their true selves. We assess every application based on potential and ability — nothing else. #J-18808-Ljbffr

Leisure Attendant - Manchester The Manchester Deansgate Hotel is on the lookout for a dynamic Leisure Attendant. Join the excitement and become part of the IHG Hotels and Resorts family! Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service. As a Leisure Attendant, your main duties and responsibilities will be supporting the overall guest experience in our Health Club through answering guest queries; being knowledgeable about Health and Safety regulations; assisting in the smooth running of our leisure facilities; ensuring our fitness areas are clean and safe; and going above and beyond to make sure guests leave with a smile! So, we are looking for someone who has... Availability to work 32 hours per week across 4 shifts, including weekends (weekend availability is essential)Experience working within a Health Club, Leisure, or similar environment (ideally within a hotel environment!)A Level 2 Pool Lifeguard or Pool Responder qualification is essential for this role. However, training opportunities are available for suitable candidates who have not yet obtained it.Level 2 Fitness qualification (beneficial)Knowledge of Health and Safety practices, confident in maintaining a hygienic environmentDrive to produce results - we work together within the Manchester Deansgate family to continue to provide our guests with extremely personal experiences and human connectionA warm and authentic personality, with a can-do attitude and commitment to serviceOverall, you will be willing to work within our team to embrace our service and delight our guests! At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive.... Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders If you are looking to join an iconic and sophisticated Hotel....click apply today to see where this adventure could take you! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. xwwtmva Start your journey with us today. 1452 IHG - The Manchester Deansgate Hotel

Conference & Banqueting Host - Manchester The Manchester Deansgate Hotel is on the lookout for dynamic Conference and Banqueting Hosts to join the excitement and become part of the IHG Hotels and Resorts family! Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service. As a Conference and Banqueting Host (Part-Time - 24 hours per week), we are looking for you to... • Welcome guests warmly, help set the tone for their event and provide attentive service across conferences, meetings, banquets, weddings, private dining and special occasions., • Support the set-up, service and clear-down of event spaces, making sure rooms are guest-ready, well presented and prepared in line with event requirements., • Serve food and drinks confidently, respond to guest requests and work closely with the team to keep events running smoothly from start to finish., • Bring energy, flexibility and a guest-first attitude, with the ability to work varied shifts including early starts, late finishes and busy event periods. At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive.... • Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it., • Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer., • Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal., • Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders If you are looking to join an iconic and sophisticated Hotel....click apply today to see where this adventure could take you! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. xwwtmva Start your journey with us today. 1452 IHG - The Manchester Deansgate Hotel

Lead exceptional guest experiences at AO Arena. As a Premium Hospitality Manager in The Mezz, you'll oversee either the restaurant or bar operation, leading teams and delivering first-class service in one of Manchester's most exciting live event environments. If you're a confident hospitality leader who thrives under pressure and loves creating memorable experiences, we'd love to hear from you. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. The Venue A true powerhouse of live entertainment, AO Arena is one of the world's most iconic indoor arenas, welcoming more than 30 million fans since 1997. From era-defining music moments to major sporting spectacles, the arena sits at the heart of Manchester's global reputation for live events. Following a 50 million transformation, AO Arena continues to set the standard for live entertainment both in Manchester and on the world stage. The Role As a Premium Hospitality Manager, you will lead the delivery of exceptional guest experiences within The Mezz, AO Arena's premium hospitality offering. Responsible for overseeing either the restaurant dining room or bar operation during event days, you'll ensure service is seamless, efficient, and consistently delivered to the highest standards. This is a hands-on leadership role where you'll coordinate teams, manage guest expectations, drive service excellence, and ensure every event runs smoothly from opening through to close. This is a casual, event-based position, offering flexible shifts around AO Arena's live events calendar. Shifts are available primarily during evenings, weekends, and event days, making this an ideal opportunity for hospitality professionals seeking flexible work in a dynamic environment. The Responsibilities • Lead service delivery within either the restaurant or bar operation, ensuring a premium guest experience throughout the event., • Act as a visible and approachable leader on the floor, supporting teams and maintaining high service standards., • Deliver pre-event briefings and oversee opening and closing procedures., • Coordinate seating plans and guest allocations, taking into account VIP requirements, reservations, and special requests., • Build positive relationships with guests, resolving issues quickly and delivering effective service recovery when required., • Ensure smooth communication and coordination between front-of-house teams, kitchen, bar, hosts, and premium hospitality colleagues., • Oversee accurate order taking, service timing, allergen management, licensing compliance, and Challenge 25 procedures., • Maintain exceptional standards of presentation, cleanliness, ambience, and event readiness across all guest areas., • Complete shift reports, incident logs, and guest feedback summaries, escalating operational issues where necessary., • Support team development by coaching colleagues and leading by example during service.What we're looking for, • Previous leadership experience within premium, high-volume hospitality environments such as restaurants, hotels, stadiums, arenas, or bars., • Strong floor management skills with the ability to lead teams during busy event operations., • Excellent guest service and relationship management capabilities., • Confident decision-maker with experience handling guest complaints and service recovery., • Strong organisational skills and attention to detail., • Knowledge of licensing requirements, Challenge 25, allergen management, and health and safety standards., • Ability to remain calm under pressure and adapt to fast-paced service environments., • Availability to work flexible, casual shifts, including evenings, weekends, and major event days.What's in it for you? Competitive Rate of Pay - Earn a strong hourly rate for your work. Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance. Fortnightly Pay - Get paid every two weeks for the shifts you've worked. Sociable Workforce - Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do - it's a great environment to meet people, make friends, and be part of exciting live events. Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global. Recruitment Process Outlined • As part of the application, candidates will be asked to record a short video response to a couple of questions, allowing us to get to know you beyond your CV., • Applications and videos will be reviewed by the Legends Global team, with successful candidates invited to an induction and interview at AO Arena. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. xwwtmva We will continue to review applications on a rolling basis and may close the advert before the closing date.

Job Description Front of House Supervisor/n Contract Catering Manchester/n Staff Dining & Hospitality/n /n /nAs Front of House Supervisor, you will support in delivering the day-to-day operation of our vibrant staff dining restaurant and hospitality services. You will play a key role in ensuring exceptional customer service, maintaining the highest operational standards, and creating a welcoming environment for every guest./n /n /nKey.../n /n /n /n /n /n /n /n /n /n /n ZIPC1_UKCT

Dalata Hotel Group in Manchester is seeking a motivated Guest Experience Executive to drive service and lead duty management shifts. The role requires previous guest relations or duty management experience in a 3/4-star hotel, excellent English, strong organisation, and a customer‑oriented mindset

Treehouse Hotels Manchester is seeking a Front Office Attendant to ensure every guest experience is personable, relaxing and effortless from arrival to departure and throughout the stay.The role involves welcoming guests at the front desk, assisting with inquiries, room service, local information an

El Gato Negro in Manchester is seeking an experienced General Manager to lead our award-winning tapas restaurant. You will inspire a talented team, uphold the highest standards of service, and drive both guest satisfaction and financial performance. Reporting to Operations Manager, you will oversee daily operations, manage P&L, control costs, and partner with the Head Chef to deliver exceptional Mediterranean dining experiences while maintaining compliance and a positive, collaborative culture. #J-18808-Ljbffr

Entertainment & Experience Manager | Manchester | £45,000 - £60,000 + Bonus Lead Experiences. Inspire Teams. Drive Commercial Success. Zachary Daniels Recruitment is partnering with an exciting, customer-focused business to recruit an exceptional Entertainment & Experience Manager for a flagship Manchester location. This opportunity is ideal for a commercially minded leader with a passion for creating unforgettable guest experiences. Whether your background is in hospitality, retail, leisure, visitor attractions, family entertainment, cinemas, gaming, or experiential venues, this role offers the chance to combine operational excellence with exceptional people leadership. If you're driven by delivering memorable experiences, motivating high-performing teams, and achieving commercial success, we'd love to hear from you. The Role As Entertainment & Experience Manager, you'll take ownership of the day-to-day operation, ensuring every guest enjoys an engaging, memorable and seamless experience from arrival to departure. Leading from the front, you'll inspire your team to deliver outstanding service while driving revenue, operational excellence and exceptional guest satisfaction. You'll balance commercial performance with creativity, ensuring every visit encourages customers to return. Key Responsibilities Lead, motivate and develop a high-performing team focused on delivering exceptional guest experiences. Drive revenue, profitability and KPI performance through strong commercial leadership. Create a customer-first culture where service excellence and memorable experiences are at the heart of everything you do. Plan, coordinate and deliver engaging entertainment, events or experiential activities that enhance the customer journey. Analyse performance data, customer feedback and operational metrics to identify opportunities for improvement. Ensure the highest standards of presentation, safety, compliance and operational execution. Recruit, coach and develop talent, creating an engaged and motivated team culture. Work collaboratively across departments to deliver outstanding customer experiences and commercial success. Stay informed on local market trends, competitors and emerging customer experience innovations. About You You'll already be working as an Entertainment Manager, Experience Manager, Guest Experience Manager, Operations Manager, Venue Manager, Hospitality Manager, Leisure Manager or similar leadership role within a fast-paced customer-facing environment. You'll bring: A proven track record of leading successful customer-focused operations. Strong commercial awareness with experience delivering revenue growth and achieving KPIs. A passion for creating exceptional guest experiences that build loyalty and repeat visits. Outstanding leadership, coaching and people development skills. Confidence using operational and commercial data to improve performance. Energy, resilience and a hands-on leadership style with a genuine passion for customer engagement. What's On Offer? Salary of £45,000 - £60,000 Competitive bonus scheme Excellent career progression within a growing, customer-focused business Ongoing training and professional development The opportunity to shape memorable experiences while leading a talented and passionate team If you're an ambitious Entertainment & Experience Manager who thrives on delivering unforgettable customer experiences, leading exceptional teams and driving commercial success, we'd love to hear from you. Apply today to take the next step in your career. BH36818 TPBN1_UKTJ

Chef de Partie - Hospitality Manchester Are you passionate about creating exceptional food and delivering outstanding hospitality? Looking for a role where you can develop your skills in a professional kitchen with a great work-life balance? We're looking for a talented and enthusiastic Chef de Partie to join our hospitality team in Manchester. Working within a high-quality contract catering environment, you'll play a key role in delivering fresh, seasonal food for hospitality events, meetings, conferences, and VIP dining, while maintaining the highest culinary standards. What you'll be doing Managing your designated kitchen section during service. Preparing and presenting fresh, high-quality dishes for hospitality functions and corporate dining. Supporting the delivery of conferences, meetings, events, and VIP hospitality. Maintaining exceptional food safety, hygiene, and allergen standards. Assisting with stock control, food ordering, and minimising waste. Working collaboratively with the wider kitchen team to deliver an outstanding guest experience. Supporting junior chefs and helping maintain a positive and organised kitchen environment. About you Previous experience as a Chef de Partie or in a similar role within hospitality, hotels, restaurants, or contract catering. A passion for producing high-quality food with excellent attention to detail. Strong knowledge of food safety, hygiene, and allergen management. Excellent organisational skills and the ability to remain calm under pressure. A positive, team-focused approach and a genuine passion for hospitality. Relevant food hygiene qualifications are desirable. If you're ready to take the next step in your culinary career and join a kitchen that values quality, creativity, and exceptional hospitality, we'd love to hear from you. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/2107/45179001/52821776/SU #RA Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! th! TPBN1_UKCT

Building a sustainable tomorrow BAM UK & Ireland are recruiting a Facilities Concierge to join our FM Segment of the business and to be based out of our offices in Bower House in Oldham. Working 8.00am - 4.00pm Monday to Friday. The working hours may change to suit the needs of the business. The Facilities Concierge acts as the on-site ambassador for the FM contract, providing a visible, professional, and customer-focused presence within the corporate office. The role ensures workplace standards are upheld throughout the day, issues are identified and escalated promptly, and seamless coordination occurs between the in-house team and outsourced FM providers. This role supports safe, clean, and efficient operations while enhancing the overall experience for building users and visitors. Making Possible • Maintain a visible presence across the building, proactively monitoring workplace, cleaning, and presentation standards. • Quality check cleaning delivery against contractual standards and report shortfalls through FM channels. • Review the quality and workmanship of small works and tasks undertaken by contractors, escalating issues appropriately. • Act as an on-site liaison between the outsourced FM contract team and the in-house office team, ensuring smooth communication and coordination. • Identify building issues and log them through the correct FM systems, ensuring appropriate follow-up. • Coordinate immediate workarounds to minimise operational disruption when issues arise. • Provide concierge-style customer service, responding to queries and directing building users appropriately. • Assist with visitor experience, including supporting reception and ensuring smooth guest arrival where required. • Support occasional events, including room readiness checks, logistics, and coordination. • Provide support to the in-house Office Manager and Coordinator when required, including cover for absence. • Assist with deliveries, movement of items, and ad-hoc workplace support tasks. • Undertake any other reasonable duties to support a safe, clean, and efficient building environment. • Maintain awareness of workplace health & safety requirements, escalating risks appropriately without undertaking technical tasks. What’s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Strong customer service background from hospitality, front-of-house, facilities, or workplace experience roles. • Excellent communication skills and ability to build positive relationships with stakeholders at all levels. • Proactive, observant, and able to anticipate issues before they escalate. • Good organisational skills with the ability to manage multiple priorities. • Professional and approachable manner with a focus on delivering high-quality service. • Basic understanding of workplace health & safety and building etiquette (non-technical). • Confidence in monitoring standards and reporting issues constructively. • Ability to remain calm and adaptable within a dynamic environment. • Comfortable acting as the 'eyes and ears' for the FM contract on site. About BAM Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible

Were on the look for a passionate hands-on Refuge General Manager (Full-Time) to lead our iconic Refuge team and bring their energy to Kimpton Clocktower Hotel! Kimpton Clocktower Hotel is a Manchester icon - a bold blend of grand Victorian architecture and playful, contemporary design. Were a little bit classic, a little bit rebellious and always full of character! From buzzing social spaces to unforgettable dining and events, we create stays that feel vibrant, personal and anything but ordinary. At Refuge, were all about individuality - from the dishes we serve to the drinks we pour. Nestled in the heart of Manchester in the Kimpton Clocktower, Refuge is a vibrant space for our team and guests alike. Join us and help keep the energy, flavour and welcome alive. Come as You Are . As our Refuge General Manager youll be the driving force behind one of Manchesters most-loved hospitality spaces. Youll lead the team, shape the guest experience and keep the energy of Refuge alive every day. Your role will include the following responsibilities: Lead the overall Refuge operation by bringing restaurant, bar and events activity together to deliver standout guest experiences. Take ownership of day-to-day performance, service standards, commercial delivery and the overall guest journey across Refuge. Inspire, coach and develop managers, supervisors and team members so every shift feels confident, creative and consistent. Manage staffing, rotas, budgets and operational planning so Refuge runs smoothly and efficiently with plenty of personality. Work closely with the Kitchen, hotel leadership team and wider departments to make service feel joined-up, seamless and memorable. Use guest feedback, team insight and commercial results to spot opportunities, make improvements and keep Refuge moving forward. We want a natural leader and true host who can balance the buzz of a busy venue with the standards, structure and commercial focus needed to make Refuge thrive. Plus were looking for someone who has Experience as a General Manager, Senior Restaurant Manager, Bar General Manager or similar senior hospitality leader. Proven experience leading large guest-facing teams in a high-volume restaurant, bar, hotel or lifestyle hospitality environment. Strong commercial awareness with confidence managing budgets, labour, sales performance and operational standards. A calm organised approach with great communication skills and the ability to bring people together across teams. A genuine passion for creating memorable guest experiences, building strong teams and keeping a brilliant venue full of life. Joining the Kimpton family isnt just about providing our guests with excellent service - weve secured a spot in Fortunes 100 Best Companies to Work For 7 times since 2009, and its no surprise why ! We can offer you Financial Perks : Up to £50,000.00 per annum, guaranteed hours, free meal on shift, paid holidays, enhanced sick pay, subsidised travel for unsocial hours, plus Wagestream to save, track, and access your pay anytime. Career Growth: Training programmes, global progression opportunities and 2 paid volunteering days per year. IHG was recognised as a Best Employer 2025 UK by Mercer. Colleague Perks: Discounts at 6,000+ IHG hotels worldwide, plus friends & family rates. Extra savings through our perks portal on shopping, experiences and more. Wellbeing: Generous maternity/paternity pay, 24/7 employee assistance, and access to mental health first-aiders. Refer a Friend: Share the opportunity and reap rewards when your friends join! If youre someone who likes to march to the beat of your own drum and wants to join a company that celebrates authentic individuality, apply today! Check out our Instagram page @kimptonclocktower to see more. As the Refuge General Manager, youll be 100% you , bringing your authentic personality to everything you do; be the ultimate host , confidently leading yourself and making creative decisions that elevate every interaction; and spark joy , using every tool available to craft meaningful and memorable experiences. You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide equal employment opportunities to all applicants and colleagues without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

We are seeking a creative Chef with strong leadership skills to join our Kitchen Team in the role of Sous Chef, with a planned start date of 18th May 2026. PRIMARY ROLE RESPONSIBILITIES Supporting the Head Chef in the running of the Kitchen including leading a smooth and busy service. Carry out managerial responsibilities including holding interviews and trial shifts, holding appraisals, and performance management. Support in driving the commercial performance of the kitchen by writing rotas and managing holidays, whelping to write costed menus in line with the desired GP, carrying out stock take, and places orders. Prepare and cook dishes according to the specification as set out by the Head Chef. This pertains to all menus including a la carte, room service, breakfast, bar food, bar snacks, events, and guest amenities. Be committed to working wholeheartedly as part of the team, effectively and positively communicating with all members of the kitchen and front of house team. Have a passion and display a willingness to train junior Chefs and apprentices in an open working environment of ongoing improvement. Strictly adhere to Health & Safety and Food Hygiene legislation following best practice at all times and leading the team to do so consistently. Where assigned, write HACCPs and oversee the completion of due diligence documentation to maintain our high food audit scores. Display a willingness to continuously learn and improve your skills as a professional Chef. APPLICANT REQUIREMENTS The successful applicant will have/be: A minimum of 5 years professional cooking experience in restaurant of a high calibre. A minimum of 3 years experience as a Junior Sous or above. Demonstrate effective leadership and communication skills which are in line with our positive and inclusive working environment. Trained and knowledgeable in food hygiene to level 2 or above, HACCP and allergens, although full training will be provided. Demonstrate a passion for quality food and preparation. Be hardworking and a team-player. An enthusiastic individual who will promote our culture of positivity. Be task oriented with a great pride for the work they do and attention to detail. Flexible with shift patterns and available around the needs of our business. Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team. HOW TO GET HERE Dakota Manchester Airport is at 7 Enterprise Way, Manchester, M90 4AD Train: About a 10 minute walk from Manchester Airport station, with frequent direct services from Manchester Piccadilly and across the North West. Tram: Metrolink Blue Line runs from Victoria via Central Manchster to the airport main station (approximately 10 minute walk away) Bus: Bee Network routes (43, 103, 130, 199, 248, 288, 313, 368) serve the airport; some stop a few minutes from the hotel, others at the main station (approximately 10 minutes walk away) Car: No on-site team parking; public transport is recommended. Cycling: Good local routes; secure bike storage available at the team entrance. WHAT WE OFFER In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: FINANCIAL Special discounts on stays and dining at any Dakota Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor Additional holiday day on the first anniversary of your employment Meals on duty and uniforming WELLBEING Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers Support from our inhouse Mental Health Champions Family-friendly flexible working options Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues CAREER DEVELOPMENT Accredited, certified compliance training given on employment Access to a suite of external, certified resources via our Learning Management System Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships Full terms on our benefits can be found in our Handbook. ABOUT DAKOTA HOTELS Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakotas story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline. Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterers Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees. As recent winners of The Cateys People Team of the Year, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the Top 30 under 30 in the industry, demonstrating our success in developing talent. TPBN1_UKCT

Assistant Restaurant Manager Manchester | Up to £38,000 + Benefits Join One of the UKs Most Exciting Restaurant Groups Open Restaurants Group continues to grow with a collection of vibrant, design-led venues known for exceptional food, great drinks, and unforgettable guest experiences. We're now looking for an ambitious Assistant Restaurant Manager to support the leadership team in one of our busy, high-performing restaurants. This is an outstanding opportunity for a strong supervisor, floor manager, or existing Assistant Manager looking to develop their career within a quality-led hospitality business that genuinely invests in its people. The Role As Assistant Restaurant Manager, you'll be a key member of the management team, helping to deliver outstanding service standards while supporting the day-to-day operation of a busy restaurant. You'll lead from the front, motivate the team, and ensure every guest leaves having had an exceptional experience. Working closely with the Restaurant Manager and General Manager, you'll play a vital role in developing the team, driving standards, and contributing to the commercial success of the venue. Key Responsibilities Support the daily operation of a busy restaurant and bar environment. Lead service shifts and ensure exceptional guest experiences at all times. Train, coach, and develop team members to achieve their full potential. Assist with recruitment, onboarding, and team development. Drive service standards and ensure company procedures are consistently followed. Support labour management, rotas, stock control, and cost management. Handle guest feedback professionally and proactively. Work closely with kitchen and front-of-house teams to deliver seamless service. Maintain a positive and energetic culture within the venue. About You Experience as an Assistant Manager, Floor Manager, Duty Manager, or Supervisor within a quality hospitality environment. Passion for great food, drink, and hospitality. Strong leadership skills with the ability to motivate and inspire a team. Hands-on approach with a genuine love of being on the floor and engaging with guests. Commercial awareness and an understanding of key operational metrics. Excellent communication and organisational skills. Ambitious and eager to progress within a growing business. What's On Offer Salary up to £38,000 plus bonus. Excellent training and development opportunities. Clear progression pathways within a growing restaurant group. Staff discounts across the group. A supportive and people-focused culture. The opportunity to work with some of the industry's most passionate hospitality professionals. If you're a hospitality leader who thrives in busy, quality-led environments and wants to be part of a growing restaurant group with exciting plans for the future, we'd love to hear from you. Apply now and take the next step in your hospitality management career. TPBN1_UKCT

Were Hiring: Demi Chef de Partie Take the next step in your culinary career at Holiday Inn Manchester City Centre. If youre passionate about fresh food, thrive in a fast-paced kitchen, and are looking to develop your skills alongside an experienced team, youll feel right at home with us. Were a busy 4-star hotel in the heart of Manchester, just minutes from Piccadilly Station, and were looking for a talented Demi Chef de Partie to support the delivery of exceptional food across our restaurant, bar, room service, events, and conference operations. This is a fantastic opportunity to build your career in a professional kitchen where quality, teamwork, and development are at the heart of everything we do. What Youll Do Food Preparation & Service: Prepare and cook high-quality dishes in line with company recipes and brand standards Support the Chef de Partie and Sous Chef in delivering smooth and efficient service Ensure all dishes are presented to a consistently high standard Assist across different kitchen sections as required, developing your skills and experience Kitchen Organisation & Teamwork: Prepare ingredients and ensure your section is fully stocked and organised for service Maintain a clean, efficient, and well-organised workstation throughout your shift Support stock rotation and minimise food waste through effective preparation and storage Work collaboratively with the wider kitchen team to deliver an excellent guest experience Standards, Hygiene & Safety: Maintain the highest standards of food hygiene and kitchen cleanliness Follow all food safety, allergen, and health & safety procedures Complete temperature checks and food safety records accurately Ensure full compliance with HACCP guidelines and company policies at all times What Youll Bring: Previous experience as a Commis Chef or Demi Chef de Partie in a busy kitchen A genuine passion for fresh food and high-quality cooking Strong organisational skills and the ability to work well under pressure A positive attitude and willingness to learn and develop Flexibility to work a variety of shifts, including evenings and weekends What You Get: Discounts across retail, restaurants & entertainment Free onsite gym + online fitness portal Global IHG Friends & Family hotel discounts Meals provided on duty Opportunities for development and career progression Recognition and incentive schemes If you're ready to take the next step in your culinary career and become part of a supportive, passionate kitchen team, we'd love to hear from you. The Holiday Inn Manchester City Centre is a 4 star 298 bedroomed Hotel located in the City Centre, less than a 5 minute walk from Piccadilly Railway Station, with 12 event rooms that cater up to 150 people, along with two canal side terraces for outside events. TPBN1_UKCT

Your new company Hays are recruiting for a temporary, professional Guest Experience Host to act as the frontline ambassador for our clients' busy Manchester city centre site. This role supports the on-site management team to deliver an exceptional occupier and visitor experience, uphold high building standards, and ensure smooth day-to-day operations. The ideal candidate will be confident, customer-centric, and capable of managing a varied workload in a fast‑paced environment. Previous front of house/reception experience is necessary. Your new role Key Responsibilities Provide a warm, professional welcome to all visitors and occupiers. Respond promptly to service requests, ensuring issues are resolved quickly and appropriately. Communicate courteously and effectively in person, via phone, and email. Support with switchboard cover and general reception duties. Liaise with contractors and the management team to support reactive and planned maintenance activities. Log and track maintenance requests, ensuring service standards are met. Maintain high standards of cleanliness and presentation in all common and landlord areas. Assist with room bookings, meeting room set‑ups, refreshments, and events. Maintain and update tenant contact lists and site documentation. Contribute to Health & Safety processes, audits, and record-keeping. Support marketing and engagement activity, including site events and social/business media presence. Work collaboratively with colleagues to uphold a welcoming, efficient, and well‑managed environment.What you'll need to succeed Strong interpersonal and communication skills. Ability to work independently and prioritise effectively. Good organisational and planning capability. Comfortable working in a dynamic, customer-centric environment. Basic knowledge of Health & Safety requirements Confident using technology and administrative systems. Minimum 1 year's experience in a similar, guest experience, concierge, or front‑of‑house role.What you'll get in return This role is a temporary ad hoc role, excellent business and an opportunity for repeat work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we cant do it alone. Thats why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at Starwood Hotels understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. Were currently in search of a passionate, ambitious Assistant Restaurant Manager for a brand-new restaurant concept shaped by creativity and collaboration. Sister Moon is a vibrant Southeast Asian restaurant by Sam Grainger, opening 14 floors up within Treehouse Manchester. A place where bold flavours meet bright energy, where the spirit of exploration is as important as the food on the plate, and where every detail is designed to spark curiosity, connection, and joy. Sister Moon is more than a restaurant its an experience. Think glowing city views, playful interiors, layered aromas of Southeast Asia, and a team that brings warmth, personality, and a sense of adventure to everything they do. Were building a team of people who believe hospitality should feel alive. Were looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone whos not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? Wed love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar.) About you... Passionate about food & beverage and a minimum of 1 year of similar work experience. An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. We have two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Inclusive & equitable work environment for all Team Member recognition programs Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year Earth day giving back activities. Life Harmony: a refreshed look at agility working. Health & Wellness programs throughout the year Hospitality Rewards App access for all. Discounts across our properties and venues worldwide for all team members Paid Breaks for leaders. Enhance holidays- Up to 33 days for all Optional private medical schemes with optical and dental Paid sickness absence for all Increased pension scheme offering Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! Wagestream financial planning services Recommend and friend schemes up to £250 Free food on shift in the best team heart-of-house spaces in Manchester. It's 1 World Creating a culture of inclusivity is our responsibility as human beingsto each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners. Starwood Hotels is an Equal Opportunity Employer. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. TPBN1_UKCT

The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. The Guest Services Officer must be Friendly, Passionate, and Committed. Proven customer service skills to interact appropria

You will be responsible for ensuring exceptional guest experiences and smooth operations while meeting financial goals. The ideal candidate will have a proven track record in hospitality management, leadership skills, and the ability to maintain high service standards.

Seeking a Guest Service Supervisor for a luxury five-star hotel in Ascot. This leadership role focuses on customer service and career development.

This is an excellent opportunity for someone with a minimum of 2 years as a receptionist who thrives in a people-focused environment, remains calm under pressure, and is confident interacting with senior stakeholders, clients and guests. Acting as the welcoming face of the business, providing a prof

Also, did we mention? In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online a

A Valid UK driving licence Multi-drop delivery experience (helpful but not essential) Positive attitude and great customer service skills Please note: Muti Drop delivery routes require a suitable van, but if you don’t currently have one, but are comfortable driving a large van we encourage you to

Also, did we mention? In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online a

A Valid UK driving licence Multi-drop delivery experience (helpful but not essential) Positive attitude and great customer service skills Please note: Muti Drop delivery routes require a suitable van, but if you don’t currently have one, but are comfortable driving a large van we encourage

What the HGV Class 2 Plant Delivery Driver will be doing Delivering and collecting plant machinery to customer sites Safely loading, unloading, and securing equipment Carrying out daily vehicle checks to keep everything running smoothly Representing the company professionally on-site Completing deli

Key responsibilities Represent DX in a professional manner at all times Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed Ensure

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. Building relationships with our customers when delivering to sites and provi

Positive attitude and great customer service skills.

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te