Head of customer experience jobs in AlfretonCreate job alerts

ROLE: Customer Relationship Co-Oordinator HOURS: Monday-Friday 08:30- 17:00 SALARY: £27,845.96 plus company benefits BASE: Eurocell Head Office, South Normanton, Alfreton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know...

ROLE: Technical Process Engineer HOURS: 40 hours per week, Monday - Friday SALARY: upto £37,500 dependent on skills and experience BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Head Office, South Normanton, DE55 2DT Eur...

ROLE: Customer Relationship Coordinator HOURS: 08:30 - 17:00 Monday - Friday SALARY: £27,845.96 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based/ Hybrid - Eurocell Head Office, South Normanton Eurocell are a stock market listed Plc a...

Experience and track record in SaaS Sales, personally delivering a new business sales quota. Experience with CRM systems (e. Experience within InfoSec, RegTech, Compliance-Tech or GRC solutions.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. They are a hugely customer focused business and are introducing cutting edge technology and building a dynam...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. Conducting voice of the customer (VOC) and observational voice...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Your oversight of the Care Dorset CRM will give you the data to set clear metrics, track ...

As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. Customer Journey Strategy: Map, optimize, and future-proof the full customer journey across all markets—identifying key moments o

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Work with marketing, product, and customer success t...

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

Head of Client Relationships and Partnerships - Independent Valuation Firm - Experienced / AD / Director Level - Hybrid Working, 1-2 Days in Office per Week. My client is an independent, city-based real estate firm with over 100 years of establishment. Previous or current experience in a similar ...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

The role could lead to potentially Head of Department depending on experience. As a result of this success, a high number of pupils each year opt for the subject at A-Level. We want pupils to feel enthused by the opportunities that await them, and proud to be part of a mixed gender, multi-cultura...

Over 1000 customer across EMEA, USA & APAC. Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career!. Experience and track record in SaaS Sales, personally delivering a new business sales quota.

As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. Get notified about new Head of Customer Experience jobs in. Customer Journey Strategy: Map, optimize, and future-proof the full cu...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. The Head of...

As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. Head of Customer Journey & Experience, nottingham. Customer Journey Strategy: Map, optimize, and future-proof the full customer jo...

As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. Customer Journey Strategy: Map, optimize, and future-proof the full customer journey across all markets—identifying key moments o

You’ll lead a team of five specialists and work across our organisation on a range of initiatives, delivering powerful data-driven customer insights for our business leaders to use to determine investment, partnering deeply with our Operations team and redefining our complaints strategy so that w...

As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email marketing, and world-class UX. Customer Journey Strategy: Map, optimize, and future-proof the full customer journey across all markets—identifying key moments o

Head of Customer Communications. Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. Experience developing and implementing brand identity and tone of voice.

Teamwork Partnership is currently recruiting for an experienced Head of Customer Care with a very commercial and customer centric focus, to join a progressive, successful and highly people oriented, growing organisation. You will proactively drive the business forward by delivering / exceeding yo...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. Improve cus...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. The role requires an individual who can manage the fast pace of a scaling business, has the autonom...

Over 1000 customer across EMEA, USA & APAC. Experience and track record in SaaS Sales, personally delivering a new business sales quota. Prior experience in Team Management, leadership, coaching or mentorship.

Head of Service Experience Transformation. Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Experience of RCSA frameworks and pro-active risk management and leading creation of plans to manage operational risk.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. They are a highly customer-focused business...

Supported by a team of skilled Process Managers, you’ll embed a culture of data-driven continuous improvement, champion best-in-class process management, and ensure operational resilience while delivering real value for customers. This is a permanent role flexibly based from their Nottingham HQ (...

Head of Customer Experience Key Responsibilities:. Head of Customer Experience Skills:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. The Head of Ecommerce will manage their dig...

The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service operations across various channels, including Live shows, online retail, contact centres, brand management, marketing, social media, and public relations. Now, with the help of Hollywood se...

Head of Customer Experience Key Responsibilities:. Head of Customer Experience Skills:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. North West London based office, and availability for in-person meetings in London for the rest of the week. We are proud to have one of the highest rated pages on Trustpilot and our service has ...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. If you share our passion for outstanding customer experiences and have the drive to turn ...

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Once a customer contacts us looking for a helper, your team is responsible (with the help of technology) for matching...

Leverage insight and professional networks to keep abreast of key customer requirements, market conditions, and Supply Chain trends, including technological advancements in the distribution and retail sectors to aid development of innovative transport solutions across the network. Lead the team o...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Your oversight of the Care Dorset CRM will give you the data to set clear metrics, track ...

As Head of Customer Service you will be responsible at a strategic and operational level for:-. Customer experience is key to their success as an ecommerce and b2b brand so this piece is critical. The role requires an individual that can manage the fast pace of a scaling business, the autonomy to...

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Leading a newly formed Customer Growth Team, you wil...

Head of Social (Leeds office of a global network). We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. Head of Digital Capability and Onboarding.

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Acting as a trusted advisor to key customers and inter...

You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms. Head of Customer Service Key Responsibilities:. I'm working with the UK's leading lifestyle and retail brand to recrui...

Head of Guest Experience (Head of Reservations). Manage and support the Customer Service team based in our clients head office. Manage open customer orders including: Ensuring all customer orders are input to SAP prior to season cut off dates.

Job Opportunity: Head of Retail and Visitor Experience. Head of Retail and Visitor Experience. Key responsibilities include motivating staff to provide excellent customer service and monitoring the financial performance of these locations.

Supported by a team of skilled Process Managers, you’ll embed a culture of data-driven continuous improvement, champion best-in-class process management, and ensure operational resilience while delivering real value for customers. You will engage with external partners - including card manufactur...

Person Profile Skills & Experience - Senior-level experience owning customer journey and experience strategies within a fast-paced e-commerce environment. As Head of Customer Journey & Experience, you’ll architect a customer-first strategy that blends advanced segmentation, impactful email market...

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Leading the design and delivery of bespoke supply chai...