Head of customer service jobs in Oxford - Page 3Crear alertas

Reporting to the MD of this product led, £150-200m t/o business, you will lead the end to end customer and consumer experience teams across customer service, sales order processing, product training, quality, technical and logistics and supply chain. Due to product innovation the business is expect

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

Global Head of Customer Success – AI-Driven Fitness Technology. Global Head of Customer Success, you will:. Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES).

Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. The

Head of Quality & Service Excellence. Understanding of Service Delivery Technology and how it integrates with quality automation. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

Stage 2 Complaints Officer at Head of Service level. Managing all incoming queries and complaints with the support of an admin officer. Provide local response – liaising with team managers/service leads or respective service areas.

The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. This role offers a competitive salary, a company bonus, a

Head of Operational Excellence Development. We’re flexible; most roles let you mix office and home working. Everyone gets a paid day off annually to volunteer.

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. Knowledge of customer service software and tools. You will be responsible for leading a team of customer operations executives, defining customer support policies

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Working closely with Sales, Marketing, Service De

Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software. Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. The role offers remote work flexibility and is part of a culture focused on growth, respect, and employee well-being. You will define strategies, mentor a team, and

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Lead and scale the entire Customer Success function, transforming it into a growth driver. Enjoy significant autonomy and influence, shaping the direction of a critical business area.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. You will work closely with various teams to ensure exceptional service delivery while driving engagement and improvement across customer journeys. The role r

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Job Title : Deputy Head of Service. Lead OT, Sensory, Telecare, and Adaptations services.

Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We’re looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and

Head of Customer Loyalty & Partnerships. Act as the internal champion of loyalty and customer value, shaping Domes' global customer engagement strategy. High levels of autonomy and full ownership of a global, multi‑market loyalty programme.

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Champion and support a culture of customer

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a tea

A leading background screening company in the United Kingdom seeks a Head Of Product.

If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to drive innovative change and support a growing organization. A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits. In this senior leadership role, you will lead a talented team while ensuring e

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight. Competi

We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. You will also provide critical oversight of our engineer

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading financial services company in the UK is looking for an experienced Head of Service Performance Support to join their Client Services leadership team. Candidates should have substantial experience in senior leadership and a thorough understanding of service performance management. This stra

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

Candidates should have robust knowledge of children's services, strong organisational skills, and the ability to negotiate effectively. Offering a competitive daily rate, this role supports hybrid working in London. A leading consultancy firm is looking for a Stage 2 Complaints Investigator to manag

A global technology firm is seeking an experienced IT Service Engineering leader to define the vision and roadmap for their IT function. The ideal candidate will have a Bachelor's or Master's degree in Computer Science, strong leadership skills, and proven experience in IT service management. This p

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. Head of Service (Age Well), Adults and Public Health Commissioning. You

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

As Head of Retail & Customer Insights, you will be at the forefront of change, redefining how customer and retail insight is generated, scaled, and used across the organisation. Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Customer Insights - a

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

The Head of Customer will lead the strategy, performance, and long‑term success of our customer facing teams across InPost Newstrade. Work alongside Finance to ensure accurate forecasting of customer revenue, churn risk, and account‑level profitability. Partner closely with Operations, IT and ke

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX. Join Aios Medical (Fella Health) as Head of Customer Experience. Head of Customer Experience at Aios Medical – Remote, $1

You’ll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. The Head Of Service Delivery Will. The Head Of Service Delivery Will Ideally Have.

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. In this senio

HM Revenue and Customs (HMRC) is one of the UK’s largest and most recognised organisations, impacting the lives of almost every member of society and central to the business of government and public services. The Head of Business Partnering engages a wide range of stakeholders across CCG and HMRC

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Due to product innovation the b

A progressive technology solutions provider in the East Midlands is seeking a Director of Service Delivery. This role involves leading technical and support teams to ensure excellent customer service and resolving technical issues. The ideal candidate will have prior managerial experience in a manag