Head of customer success jobs in Southall - Page 8Create job alerts

You will spearhead the transition from legacy systems to a robust, scalable, and future-fit tech stack, and develop a highly engaged and talented team of data professionals. As Head of Data Science & Analytics and Reporting you will play an essential role in helping us achieve this mission

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Internally the role is known as: Head of Data Science & Analytics and Reporting. Office-based with high flexibility (1-2 days per week in the office). Director of Data, Insight & Performance .

With 40%+ year-on-year growth, a blue-chip customer base, and a reputation for #1-rated service, this is a business on a serious upward trajectory and theyre now looking for a Director of Customer Success to help take them to the next level. Director of Customer Success | Egham, Surrey (Hybrid) | C

The successful candidate will have a deep understanding of the FMCG industry, consumer behaviour, and the nuances of the retail and on-premise landscapes, with a proven track record in delivering impactful customer marketing strategies. For a 6-month Maternity cover, Vinarchy are looking for a Head

Director of Customer Success | Egham, Surrey (Hybrid) | Competitive Pay & Benefits. Ready to own the customer journey at scale?. Our client is an award-winning UK technology company operating at the cutting edge of digital experimentation, personalisation and optimisation.

Team Leadership & Development - Lead and mentor a team of customer marketing professionals, setting clear objectives and providing guidance and support to ensure successful execution of customer marketing initiatives across markets. About the role For a 6-month Maternity cover, Vinarchy are looking

Why this Customer Success role stands out: Be a key member of the senior leadership team, shaping company strategy and growth Own the entire customer lifecycle from onboarding to advocacy Lead and scale a high-performing Customer Success organisation Work with well-known consumer brands and digital

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

Director of Customer Success | Egham, Surrey (Hybrid) | Competitive Pay & BenefitsReady to own the customer journey at scale?Our client is an award-winning UK technology company operating at the cutting edge of digital experiment

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Job Description Director of Customer Success | Egham, Surrey (Hybrid) | Competitive Pay & Benefits Ready to own the customer journey at scale? Our client is an award-winning UK technology company operating at the cutting edge of digital experimentation, personalisation and optimisation. With 40%+

A leading background screening company in the United Kingdom seeks a Head Of Product.

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. The difference? No endless layers of sign‑off. Our

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. ECM/credit strategy—experience running/ownership of ECM within a lender.

The Head of Customer will lead the strategy, performance, and long‑term success of our customer‑facing teams across InPost Newstrade. Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on,

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Work closely with stakeholders and the C‑suite to drive the future direction of the business.

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities inc

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. You'll empower 5 Engineering Leads, partner with the Head of Product

A leading cloud software company is seeking a Manager for Customer Solution Engineering in London. This hybrid role focuses on strategic sales partnership, driving new business and enhancing customer success. Strong experience in technical sales and a track record of managing diverse customer portfo

Reporting directly to the Director of Customer Excellence and working closely with NGED’s President’s office and Operational Directors, you’ll be the voice and leader of Customer Experience for the entire NGED business. We’re offering an exceptional opportunity for a dynamic Head of Customer

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everyt

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

The ideal candidate will possess senior experience in customer success within B2B SaaS and a solid grasp of the Real Estate sector. This is a full-time director position, offering a competitive salary of up to £105,000 and the opportunity to impact customer operations significantly. A leading PropT

A leading motoring organization is seeking a Head of Digital Product to transform customer journeys and deliver innovative market experiences. Join a supportive team that values diversity and offers a range of benefits including annual leave and personal development opportunities. This role involves

A leading media company in Greater London is seeking a Head of Delivery to lead their Times Customer team.

The ideal candidate will have strong experience in customer success roles, particularly within B2B SaaS, and will be adept at using analytics to implement effective customer engagement strategies. A leading tech and advisory firm based in the UK is seeking a Customer Success Leader to drive digital

As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. BAM UK & Ireland is recruiting an Head of Customer Relations to join the Facilities Management t

Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. Roasting hundreds of tonnes of coffee each year, the roastery is the heart of our coffee operation. This role is both strate

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment.

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out their existing customer strategy and wider function.

You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. The Head Of Customer Operations Will. The Head Of Customer Operations Will Ideally Have.

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience. The ideal candidate will have

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role. You will be responsible for shaping how

We are currently looking for a Head of Customer Success in the United Kingdom. Head of Customer Success – United Kingdom. In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions.

A leading social housing provider seeks an interim Head of Operations for 12 months, based out of Portsmouth or Basingstoke. The role includes managing income recovery and allocations while leading high-performing teams to provide excellent customer service. Candidates should possess strong knowledg

That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the Manchester office. AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from p

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. This high‑pro

We are currently looking for a Global Head of Customer Success. In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and d

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success. Ideal candidates will have 4-7 years of

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. Referrals increase your chances of interviewing at ABR Talent l Customer Succe