Offres training and development manager à SouthallCréer des alertes d'emploi

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Ealing. Sounds great, what will I be doing? The role empowers service users to manage their wellbeing, build independence, and achieve personal goals through tailored support and co-produced plans. It involves liaising with external agencies, facilitating group and community-based activities, and promoting social inclusion. The position ensures users understand and engage with the service, while actively monitoring safety and wellbeing. Team collaboration and flexibility are essential to meeting service goals and maintaining high standards of care. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will be passionate and dedicated to helping others with good empathy and a willingness to learn this role involves sleeping on site overnight between shifts and has some longer shift schedules with an element of cooking for a group you must capable and open to doing this as well Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • Free Club Membership for you and your family!, • Discount on food and drinks., • Discounts on Swimming, Tennis Lessons, and Personal Training., • Opportunities for Career Advancement through internal training and development., • Wagestream App : Get paid on demand !, • Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: • Has an IOSH / NEBOSH or other relevant, recognised H&S qualification, • Relevant Facilities Management Qualification (HND, Diploma etc), • Strong understanding and experience of Health and Safety regulations, • Experience in managing the maintenance and upkeep of a facility., • Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)", • Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

The NIHR is funded through the Department of Health and Social Care and was established with the aim of creating a health and care research system in which the NHS supports outstanding individuals, working in world class facilities, conducting leading edge research focused on the needs of patients and the public. The NIHR Research Infrastructure provides a platform to enable research by creating an environment where early stage and applied research can thrive. Our Research Infrastructure consists of research expertise, specialist facilities, a research delivery workforce and support services. The NIHR invests more than £606 million a year of infrastructure funding through a number of different five year infrastructure funding schemes. Job Description We are looking to recruit a dynamic and experienced Senior Research Manager to manage a high profile NIHR portfolio of clinical and applied health research infrastructure funding schemes. These schemes drive the delivery of research breakthroughs into life saving treatments for patients, driving innovation and enabling the UK’s international competitiveness in crucial areas of experimental medicine, applied health and care research. Job Purpose Reporting to a Programme Lead, and working closely with the Assistant Director of Research Infrastructure, and the Department for Health and Social Care, the postholder will lead the planning and delivery of all activities for their portfolio of research infrastructure schemes. This will include the development of the strategic direction for future funding competitions; leading on the delivery of funding competitions and the management of awards; and working with internal and external stakeholders to capture impact, promote collaborative working and other priority areas relevant to your schemes portfolio. We are looking for someone with a broad perspective of academia, funding, project management and health related policy. You will liaise with internal and external stakeholders, and provide our community of researchers with support and advice. Key Accountabilities: • Developing the strategic direction for existing funding schemes, • Lead the process of commissioning research, • Development of new funding calls, • Stakeholder engagement, • Contract monitoring and annual reporting Qualifications and Experience: Required Criteria • A PhD degree (or equivalent) in biomedical or health sciences research, • Substantial relevant work experience, preferably including the delivery of research funding allocation processes, in one of the following environments: research funding body (either government or charitable), research management within the NHS or HEIs, industry or academia, • The ability to demonstrate an interest in the strategic issues in health and care research funding and policy Desirable Criteria • Line management and staff development experience Compensation, Benefits & Working Arrangements: Salary: £51,300+ Candidates may receive offers beyond the listed range Location: Twickenham , London / Hybrid working model Contract Type: Full Time, Permanent Working Hours: 37.5 per week Annual Leave: 25 days, plus UK public holidays Employee Benefits Include: Discretionary Annual bonus Enhanced Contributory Pension Scheme Life Insurance Cover Benenden Healthcare Membership Training and Development Opportunities Season Ticket Loan NB: This is a hybrid role based at our office in Twickenham, London with a minimum requirement of one in-office day per week. This requirement may increase based on team needs or operational demands. How to Apply If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Required Criteria' outlined in the job description. Inclusion and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

Qualification manager (Plumbing and Gas) in Uxbridge Hybrid (Work from Home Wednesday to Friday and Office Based Monday to Tuesday) + Car Allowance + Business Expenses We are working with one of the UK's leading awarding bodies. They are an ever expanding and growing awarding body . The role offers some incredible benefits such as work from home 3 days a week (Weds to Friday), car allowances and business expenses. It is a non-teaching position offering the opportunity to support and develop the qualification and awarding body. Salary and Benefits: • £40,000 - £45,000, • 24 days paid holiday + 8 bank holidays + an additional paid holiday day for your birthday, • Workplace pension scheme, • Specsavers premium optical care scheme, • Cycle to work scheme, • Plus complimentary continental breakfast is provided free of charge on all office mornings. Skills/Experience Required • Qualified with a level 3 qualification or equivalent in plumbing with relevant industry or sector experience, • Knowledge and experience in Heat Pump installation & maintenance and refrigeration would be advantageous., • To hold an appropriate qualification in externally monitoring and maintaining the quality of assessment would be advantageous., • To have a wide range of building services sector experience in the training, development, assessment and quality assurance of technical employees, including apprentices, trainees, engineers, supervisors, and managers.

Role: Deputy Manager Location: West Drayton Salary: Up to £32,000 About the Company KiddyKare are looking for a Room-based Deputy Manager within the West Drayton area. The nursery is situated around libraries, children's centres and parks which they explore with the children each week. The nursery has a very large garden which they like to use for planting herbs and bird watching. This nursery also like to do what they can for charities by raising money for GOSH, hosting Macmillan coffee mornings, red nose day/sport relief activities and the shoe box charity during Christmas. About the Role With a salary of up to £32,000 and potential occupancy bonus (paid termly) 40 hours per week over 5 days. Other incentives include: • Star employee reward voucher scheme, • 50% childcare discount for all staff, • Colleague referral scheme, • Child referral scheme, • Ofsted inspection bonuses for good or outstanding outcomes, • Birthday Gift, • 100% attendance rewards yearly, • Service loyalty rewards, • Company social events, • Staff training events, • Company training program Responsibilities • To work alongside the manager and deputise for her in her absence., • To support the aims and objectives of the nursery and assist the manager in the organisation of a high-quality establishment for children from 2 to 5 years., • To lead a team of professional workers and to always ensure good practice., • To assist with the planning and organisation of staffing schedules and holiday rotas to ensure adequate staffing levels are maintained in accordance with Local Authority guidelines and nursery procedures., • To assist with staff development and training., • To be flexible and work and assist other sister nurseries in the event of managerial absences to ensure the care and safety of all the children throughout the nurseries. Qualifications • A full and relevant childcare Qualification of L3 and above, • Experience of managing a team - i.e. as a room leader or third in charge for at least 2 years, • 5 years Nursery experience Required Skills To apply for this role, you must have: • A full and relevant childcare Qualification of L3 and above, • Experience of managing a team - i.e. as a room leader or third in charge for at least 2 years, • 5 years Nursery experience

Exhibition Sales Manager - leading global events business (Twickenham) Job Sector Contract Type Permanent Location Up to £32k basic plus uncapped commission Job Reference Media IQ - Exh10391 Do you have event sales experience? Want to work for a leading (and fast growing) global events business? Can you commute to Twickenham each day? If so, please read on. The Company A global events business which believes in aprofessional, fun and rewarding culture. They provide excellent training and development the opportunities to take on more responsibility as you progress your career are extremely strong. They organise business and consumer exhibitions across the globe and are growing extremely quickly (both organically andviaacquisition). The role of Exhibition Sales Manager As Exhibition Sales Manager you will be selling exhibition and sponsorship opportunities across a portfolio of business to business exhibitionscovering the globe. They are highly respected events serving different areas of the manufacturing industry and you will be selling both face to face and over the phone. Whilst you will be a sales person first and foremost you will have a strategic input into the direction and development of your exhibitions.You will be selling to new and existing businesses and will also experience international travel. Requirements for this Exhibition Sales Manager role • Media sales or event sales experience (other professional sales experience would be considered as would a recruitment consultancy background), • Confident, outgoing and ambitious, • High level of articulation

Global Supply Chain Project Manager Location: Uxbridge (Hybrid working) Duration: 12 months Pay rate: £55 per hour PAYE Hours: 35 hours per week Position Summary: -The Global Demand and S&OP Capability (GCL) leads deploying capabilities and larger continuous improvement efforts enabling Global Supply Chain (GSC) to deliver on its strategic goals. -The GCL has provides program and project leadership for specific elements of the overall capability roadmap, ensuring realization of results and business benefits. -The GCL collaborates with various stakeholders, including GSC Pillars, IT, finance, and other GCLs, executing and operationalizing the strategy within specific workstreams, regions, or projects. Has decision rights for for tactical elements (not strategic) within project execution. -The GCL leverages digital tools and technologies to streamline processes, enhance data accuracy, and drive innovation. Duties/Responsibilities: -The GCL is responsible for capability deployment specific to the chartered project scope inclusive of People, Process, Technology, and Data for their assigned area of responsibility. -Accountable for initial documentation generation to support change management and business realization (note: Responsibility for generation may be delegated within team membership, i.e. Business System COE to generate Kinaxis documentation) -Drives system adoption, supports configuration, UAT, and drives analytics integration at the hub level -Implements governance practices locally and ensures process compliance and feedback loops to owner. Provides project updates to keep leadership informed of progress and risks. -Leads tactical integration of frameworks and process changes within the hub (e.g., pilot rollout, Training documents. Playbooks etc.) -Develops local talent, runs training, playbooks, and ensures readiness at the hub level -Gathers frontline feedback, tests usability, runs surveys/voice of the customer on business needs and works with Owner to improve process-user experience -Tracks and reports operational KPIs in alignment with global definitions. Development of metric/KPI specific to project scope for realization/sustainment -Leads change execution: champions adoption, manages stakeholder resistance, runs readiness sessions. -Provides process expertise, as required, and ensures accuracy of accompanying business process models within their capability deployment scope. -Ensure compliance with regulatory requirements and company policies, maintaining robust governance and data integrity. Additional professional and personal requirements: -Proven success in supporting and understanding of optimizing Demand Forecasting and planning within the S&OP/S&OE frameworks. -Comprehensive understanding of multiple supply chain processes/capabilities, with a solid understanding of end-to-end supply chain processes and their interdependencies. -Leads the implementation of new digital tools and technologies within their department, ensuring seamless integration and adoption. Can articulate the business value and ROI of these digital investments. -Inform and influence decision making at governance and departmental level. -Effective interpersonal and communication skills are essential. -Identify and implement approaches at program and workstream level to develop and reward high functioning cross-functional teams. -Lead scenario analysis to manage potential impact on plans and timelines and recommend changes in strategic direction to stakeholders. Education: -B.S. or BA in supply chain, management, technical field (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines) or data science; a Masters or MBA preferred. -Advanced certification in Supply Chain Management preferred (e.g. APICS CSCP/ CPIM). -Operational excellence experience (Green/Black belt or equivalent) preferred. Experience: -8+ years of experience in Supply Chain Management -Diverse experience in supply chain functions highly desired. -Experience leading projects with high performing and cross functional teams. -Ability to navigate organization dynamics and lead cross-functional project teams. -Financial management exposure, awareness, and acumen. -Stakeholder management skills. -Proficient in digital tools and systems using and deploying advanced planning tools (e.g. SAP IBP, Kinaxis, AERA, OMP, Power BI, Tableau). -Lean/ Six Sigma certification desired -Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements. -Exposure and experience in Biotech / Pharmaceutical manufacturing processes, principles and practices.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This is a 12 month Fixed Term Contract As a Global HR Operations Senior Manager, you’ll serve as a key thought partner, executing strategic initiatives to optimize HR operations. You will lead cross-functional projects (primarily Workday Time-Off) aimed at enhancing service delivery, efficiency, and employee experience across BCG. Your work will span process optimization, system enhancement, and change management - all while collaborating with a global network of HR professionals. • Foster strong working relationships with global HR teams and internal stakeholders to ensure responsiveness, transparency, and proactive issue resolution., • Identify and lead improvement initiatives to streamline operations, increase scalability, and ensure compliance across geographies., • Working with our Product Team, provide functional leadership and input into the deployment and optimization of new Workday features, driving increased efficiency and value across HR. Work with the regions and systems to collate and synthesize requirements., • Support the Workday Time Off implementation by engaging with regional stakeholders and project leadership, supporting Phase 1 countries with post-launch activities, and gathering the necessary configuration requirements for future phases. Partner with the Workday Technical team in the configuration and testing of the Time Off module in Workday. Support with ad-hoc project activities, including Project Management, Change and Communications, and Training., • Building strong relationships with global stakeholders at all levels by fostering trust, collaboration, and clear communication., • Managing multiple high-priority projects simultaneously by leveraging strong organizational skills, goal-setting, and planning in fast-paced environments., • Communicating complex concepts in a clear, structured manner that fosters understanding and alignment across diverse and global audiences., • Paying close attention to detail while delivering high-quality work at speed, ensuring timely and accurate responses to multiple, concurrent requests., • Applying sharp analytical thinking and demonstrating confident, professional communication in presentations and discussions; using strong influencing skills to drive alignment and impact., • Exercising sound judgment and discretion when handling confidential or sensitive information, ensuring trust and integrity are maintained at all times. What You'll Bring • Bachelor’s or Master’s degree in HR, Business Administration, or related field., • 5-7+ years of experience in HR Operations, General HR or People roles in a large, global, and complex organization., • Experience with HR systems such as Workday, ServiceNow, or similar enterprise platforms., • Experience launching tools and projects to track global employee data such as Time Off and Absence, • Strong understanding of HR administration, processes, and compliance., • Experience working across geographies and cultures in a matrixed global organization., • Relevant experience with change management or program management., • Experience or interest in leveraging automation or AI-powered tools in HR operations is a plus., • A collaborative mindset and a drive for continuous improvement. Additional info • Be part of a respected global brand that invests in its people., • Exposure to world-class HR systems, like Workday., • Work in a culture that prioritizes learning, diversity, and inclusion., • Join a team where your work directly drives global impact. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Community Engagement and Development Manager Salary: £36,050 | Hours: 35 per week | Location: North East (covering North East & Yorkshire & Humber) The Charity is seeking a Community Engagement and Development Manager to lead its Gambling Service community engagement across the North East and Yorkshire & Humber. This strategic role will involve: • Leading a team of Community Engagement Workers to deliver high-quality services across multiple locations., • Setting the vision and priorities for community engagement and gambling harm reduction., • Building and maintaining strong relationships with stakeholders, community partners, and local networks., • Developing and embedding referral pathways to ensure timely access to support., • Overseeing community campaigns, training, outreach, and awareness initiatives. The ideal candidate will have: • Experience in community engagement, public health, or harm reduction., • Proven leadership and team management skills across multiple locations., • Strong stakeholder management and partnership-building experience., • Excellent communication, organisational, and project management skills., • Play a key role in reducing gambling-related harm in local communities., • Lead innovative engagement initiatives and campaigns., • Work in a values-driven organisation committed to inclusion, quality, and impact.

• Lucrative new business field sales role selling service contracts, • Business Development Manager market leading global facilities services provider Business Development Manager Service Contracts Area: Yorkshire / County Durham / Lancs / North East ( TS HG YO DL LA ) our client will also consider strong candidates in NE and DH The Role of Business Development Manager • This is a field-based Business Development Manager position where you will target B2B clients and sell high-demand facilities services., • You will engage with decision-makers such as business owners, procurement teams, and senior managers., • As a Business Development Manager, your focus will be on new business generation identifying prospects, self-generating appointments, and building a strong pipeline of opportunities., • You will be selling an essential service with strong market demand, so your ability to identify and engage target customers will be key., • Order values are high, offering outstanding earning potential the average Business Development Manager earns around £70,000, with top performers exceeding £80,000., • The role is field-based four days a week, with one day working from home., • You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly values its people, look no further! Our client has an exceptional name and reputation in the facilities services industry, providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. If you are a proactive Business Development Manager who is not currently getting the recognition, financial reward, or career growth you deserve this could be the opportunity you have been waiting for. • Leading blue-chip international organisation with an exceptional reputation, • Best in class training, development and support with clear paths into Key Accounts and People Management, • Be apart of a dynamic collaborative culture with camaraderie and support The Candidate for the Business Development Manager • Minimum 2 years B2B field sales experience, • New business focus and mind set, • Ability to converse with decision makers at all levels, • Desire for a career (not just a job) with motivation to maximise earning potential The Package on Offer for the Business Development Manager • Up to £40,000 basic salary, • £60,000 £80,000 OTE (uncapped, paid quarterly), • Hybrid company car, • 25 days holiday plus 8 bank holidays, • Employee Assistance Programme, • Pension scheme, • Private healthcare, • Discounted gym membership, • iPad / Laptop / iPhone & full corporate benefits Ref: CPJ1797 Business Development Manager / field sales / field sales representative / Territory Sales Manager

Entry Level Account Manager – Fuel Card Industry Location: York | £26,000 base salary + uncapped commission | No experience required Our client, a respected organisation within the fuel card and fleet management sector, is looking to hire an Entry Level Account Manager for their York office. This is an ideal role for someone who is confident, enthusiastic, and ready to start a career in account management without needing prior industry experience. Why the Fuel Card Industry? Fuel cards are widely used by businesses to help manage fuel costs, monitor driver spending, and streamline administrative tasks. Joining this industry means stepping into a market that offers: • Strong, reliable demand from companies operating vehicles of all sizes, • A clear, practical product that brings immediate value to customers, • Growth opportunities linked to haulage, logistics, transport and fleet operations, • A stable sector with long‑term potential for career advancement About the Role As an Entry Level Account Manager, you will focus on developing and managing relationships with business customers. Your role will involve understanding their operations, guiding them through suitable fuel card options, and ensuring they receive ongoing support. • Key responsibilities: Speaking with business clients to understand their fuel and fleet needs, • Maintaining and nurturing new accounts from the outset, • Offering tailored product recommendations based on usage and budget, • Building rapport and becoming a trusted point of contact, • Collaborating with senior sales and enterprise teams as you progress Career Development This position is designed for fast progression. As you build experience and confidence, you can advance into: • Specialist roles in haulage and transport, • Enterprise account management working with large fleets and SGVs What’s on Offer • £26,000 basic salary, • Uncapped commission with strong earning potential, • Full training on the fuel card industry, product range, and account management, • A supportive team culture with structured development, • The chance to grow in a well‑established, reputable organisation One‑Stage Interactive Interview – 17 February Applicants will take part in a practical, engaging assessment day on 17 February, with decisions confirmed the following morning. This is a process based entirely on transferable skills such as communication, motivation, organisation, and the willingness to learn. No previous sales experience is required. How to Apply If you’re driven, confident with people, and eager to build a long‑term career in a commercial environment, this is an excellent starting point We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Community Engagement and Development Manager Salary: £36,050 | Hours: 35 per week | Location: North East (covering North East & Yorkshire & Humber) The Charity is seeking a Community Engagement and Development Manager to lead its Gambling Service community engagement across the North East and Yorkshire & Humber. This strategic role will involve: • Leading a team of Community Engagement Workers to deliver high-quality services across multiple locations., • Setting the vision and priorities for community engagement and gambling harm reduction., • Building and maintaining strong relationships with stakeholders, community partners, and local networks., • Developing and embedding referral pathways to ensure timely access to support., • Overseeing community campaigns, training, outreach, and awareness initiatives. The ideal candidate will have: • Experience in community engagement, public health, or harm reduction., • Proven leadership and team management skills across multiple locations., • Strong stakeholder management and partnership-building experience., • Excellent communication, organisational, and project management skills., • Play a key role in reducing gambling-related harm in local communities., • Lead innovative engagement initiatives and campaigns., • Work in a values-driven organisation committed to inclusion, quality, and impact.

You will be given access to excellent training and development and the support of your manager.

A leading travel assistance provider in Uxbridge seeks a Learning and Development Manager to design global training programs. This role involves creating and implementing strategies that meet corporate learning needs while ensuring alignment with international standards. The company offers a hybrid

Anti-Social Behaviour Resolution Specialist Join a values-led housing organisation as an Anti-Social Behaviour Resolution Specialist, managing complex ASB casework, legal proceedings and multi-agency partnerships to deliver effective community safety outcomes and excellent customer service. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Enforcement Advisor, Community Safety Officer, ASB Investigator, Neighbourhood Officer, Tenancy Enforcement Officer, Community Safety Advisor, Anti-social Behaviour Officer, ASB Case Manager, Community Safety Specialist, ASB Officer, Police Officer, PCSO / Police Community Support Officer OR if you’ve been involved in investigating complex cases (ideally ABS) or managed ASB cases within the Housing Sector or Local Authority Setting SALARY: £34,800 to £42,126 per annum + Generous Benefits (see below) LOCATION: Hybrid working partly from the office in Ealing, West London (W5) and partly from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Please note: Full clean UK driving license and own vehicle is essential for this role JOB OVERVIEW We have a fantastic new job opportunity for an Anti-Social Behaviour Resolution Specialist to take ownership of a complex caseload of anti-social behaviour cases across multiple tenures. As an Anti-Social Behaviour Resolution Specialist you will lead on case management, tenancy enforcement and safeguarding, working in partnership with legal teams, Police and Local Authorities to achieve sustainable resolutions and protect communities. The Anti-Social Behaviour Resolution Specialist will draft legal documentation, prepare witness statements, attend court hearings and provide expert advice across the organisation, ensuring compliance with housing legislation and best practice. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Anti-Social Behaviour Resolution Specialist include: • Case Management: Manage a complex caseload of ASB cases across multiple tenures, interpreting tenancy agreements and leases to ensure appropriate enforcement action, • Legal Preparation: Prepare detailed witness statements, draft Notices Seeking Possession and compile court-ready documentation, • Court Representation: Work alongside the in-house legal team and represent the organisation at court hearings, • Multi-Agency Working: Attend multi-agency meetings with Police, Local Authorities, MPs, Councillors and community partners to support case resolution, • Customer Service: Maintain regular communication with residents, delivering high standards of customer care and support, • Victim and Perpetrator Support: Provide advice, referrals and ongoing assistance to victims and alleged perpetrators throughout the lifecycle of a case, • Stakeholder Engagement: Build and maintain strong professional relationships across all boroughs and partner agencies, • Record Keeping: Maintain accurate case management records on IT systems and ensure effective manual documentation where required, • Advisory Support: Provide guidance and coaching to colleagues on lower-level ASB cases and quality assurance in ASB practice CANDIDATE REQUIREMENTS ESSENTIAL • Full UK driving licence and access to own vehicle with the ability to travel across the operational geography, • Degree level qualification (or equivalent) or relevant professional experience with evidence of continuing professional development in housing, ASB or legal frameworks, • Previous experience managing complex ASB casework including contested legal action and mediation, • Up-to-date knowledge of anti-social behaviour legislation, regulation and best practice, • Experience drafting legal and court documentation and representing cases at court, • Proven ability to manage workload, prioritise complex cases and meet deadlines, • Strong written and verbal communication skills with the ability to build rapport with residents and colleagues, • Confident stakeholder management skills within multi-agency environments, • Excellent IT skills with experience using case management and reporting systems, • GCSEs (or equivalent) in Maths and English, Grades A* to C DESIRABLE • CIH membership or willingness to work towards a recognised housing qualification, • Experience in coaching, training and quality assurance relating to ASB practice This role requires an Enhanced DBS check BENEFITS • 25 days’ holiday (Plus Bank Holidays) • Up to 8% contributory pension • A generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14442 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Police Officer | PCSO | Police Community Support Officer | Social Housing | Community Safety Officer | Neighbourhood Officer | Tenancy Enforcement Officer | Public Protection Officer | Community Enforcement Officer | ASB Enforcement Officer | Safer Neighbourhoods Officer | Local Authority Enforcement Officer AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Events Manager Location: 4 days in our Chiswick office and 1 day from home Salary: £32,000 - £35,000 per annum Join The Coaching Academy as an Events Manager The Coaching Academy is the UK’s leading coach training provider, with over 100,000 people trained worldwide over the past 26 years. Founded in 1999 as the first UK-based coaching school, we have built a strong reputation for delivering world-class coach training and personal development programmes. We are a forward-thinking, fast-paced organisation led by an inspirational leadership team. Our culture is collaborative, supportive and people-focused. Everyone is encouraged to contribute ideas, take ownership of their work and develop their skills and career. You will be based in our modern Chiswick offices, just moments from the vibrant high street, working as part of a friendly and collaborative team. About the Role We are seeking an experienced and highly organised Events Manager to take full end-to-end ownership of our training courses and events programme, with a strong focus on delivering an excellent customer experience. This role plays a central part in the smooth management of our online and in-person training, ensuring every event runs seamlessly from initial setup through to completion. Our events are mainly online events, but we do have occasional in-person too. You will work closely with trainers, course coordinators, students and internal teams, building trusted relationships and providing a consistently high standard of customer service. This role suits someone who enjoys variety, is confident communicating with a wide range of people, and thrives in a busy environment where attention to detail, initiative and service quality are equally important. Alongside event management, you will contribute to continuous improvement across our processes and support the ongoing growth of our training offering. Key Responsibilities Plan, schedule and manage all training events from end-to-end, ensuring a smooth, professional and customer-focused experience throughout Take end-to-end responsibility for event setup, management, communication and follow-up Act as a key point of contact for trainers, students and internal stakeholders, providing responsive and supportive customer service Build strong working relationships with trainers and maintain regular, clear communication Deliver engaging online events using Zoom, including managing sessions, participants and overall event experience Manage course and event-related enquiries by phone and email, handling queries professionally and efficiently Prepare and maintain event documentation, attendance records and course materials Produce weekly and monthly event reports and performance metrics to support planning, service quality and continuous improvement Coordinate the development of course materials, updating where necessary liaising with internal and external stakeholders. Taking payments and assisting customers with online account enquiries Experience We are looking for someone who has: Experience working in a role where you were organising and managing training courses or events end to end, from planning and setup through to delivery and completion, requiring a high level of organisation, customer service and administration Experience supporting and running online events or meetings using Zoom or a similar platform, with a focus on participant experience and smooth management Strong customer service experience, providing a professional, confident and positive service to both internal and external stakeholders Experience handling enquiries and communicating clearly with customers by phone and email Experience producing regular reports such as weekly or monthly summaries, using data to improve service and event management Experience working closely with trainers, facilitators or stakeholders and building trusted working relationships Ideally, experience working within a training, education, coaching or a professional services environment About You This role will suit someone who is: Highly organised, proactive and comfortable managing multiple priorities Customer-focused, with a professional and friendly approach Confident communicating by phone, email and video Detail-focused, with strong written and verbal English skills Calm, professional and solutions-focused Able to work independently while contributing positively to a small team Interested in coaching or personal development Salary & Benefits Salary: £32-35k Full-time: 37.5 hours, Monday to Friday 9.00am to 5.30pm Hybrid working: 4 days in our Chiswick office and 1 day from home Holiday: 20 days holiday plus public holidays Company pension scheme Employee Assistance Programme Access to TCA coaching and personal development training courses At The Coaching Academy we are committed to fostering a diverse, inclusive, and equitable environment where everyone feels respected and empowered to contribute. To Apply If you feel you are a suitable candidate and would like to work for The Coaching Academy, please do not hesitate to apply