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Closing date: 17-11-2025 Customer Team Leader Location: Beacon Lough Road, Gateshead, NE9 6TA Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

🚀 Contract Opportunity: Product Manager 💷 Rate: £315 per day (Inside IR35) 🔐 Clearance: BPSS 📅 Start: ASAP 📆 End: 31 March 2026 📍 Location: Newcastle / Leeds / London 🏢 Hybrid: 3 days per week on site at your local hub ✈️ Travel: Occasional travel for workshops/meetings 💸 Expenses: £2,000 budget available We’re looking for a Product Manager to support the delivery and development of Microsoft 365 Copilot capabilities. This is a fantastic opportunity to drive adoption of a significant digital and AI transformations. Copilot is rapidly evolving, with strategic decisions to be made around scaling beyond the current 3,500 licences, improving licence management, and shaping future automation and AI capability — including Copilot Chat, Copilot Agents, and the rollout of new Microsoft features. You’ll play a key role in accelerating adoption, driving user value, and ensuring the product evolves in line with company initiatives. What you’ll be doing Copilot Chat • Drive adoption across the company and support users to get value from the tool, • Implement Copilot Chat pinning across Office and desktop, • Support commercial, governance & rollout for persona-based training, • Gather and analyse use cases, success metrics & feedback, • Identify where additional capability/licensing is required M365 Copilot • Work with directorates to analyse licence value, usage & data insights, • Monitor and optimise licence allocation and utilisation, • Ensure licence users meet access requirements & Terms of Use, • Support planning for wider scaling of the solution, • Track new Microsoft features, assess impact & drive decision-making Who we’re looking for ✅ Experience in product management or digital delivery ✅ Knowledge of M365 and AI capabilities (desirable) ✅ Able to operate in complex, fast-paced environments ✅ Strong stakeholder and communication skills ✅ Data-driven decision-maker • 📩 Interested? Apply or send a message to discuss further.

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. To conduct Quality Assurance Inspections at all stages of production. Facilitate internal quality projects, facilitate quality assurance across two locations. To assist with training and continuous improvement of the Food Safety and Quality Culture in compliance with the BRC Global Packaging Specification, ISO9001, PS9000, ISO45001 and ISO14001. Support shift cover may be required. Primary shift pattern: Mon – Fri – times to be agreed with QM; YOUR TASKS: • Act as first point of contact from the production area regarding quality matters., • Promoting and enforcing good quality practises and hygiene standards., • Control Quality documentation required for the QMS, • Conduct quality inspection rounds during the designated shifts., • Be able to analysis production samples against approved standards when needed., • Checking/sampling of finished goods pallets in the warehouse if needed., • Support the site in containment of faulty material. When required support sorting activity., • Conduct where appropriate, testing of raw material., • Conducting Glass and Brittle Materials audits and publishing results., • Conducting and publishing GMP audits against BRC and ISO 9001 standards, raising and managing non-conformances., • Facilitate investigations for internal and external non conformance with a RC and CAPA, • Contact customers / suppliers, • Monitor performance and proactively plan tasks to meet customer expectations, • Administrate and direct everyday essential Quality assurance activities (QTs), complete personally where required., • Carry out internal audits to the standards, • Support audits/visits by auditors and customers, • Monitor and maintain GMP/BBQ. G&P, Internal audit performance, • Perform other duties as directed by the Quality Manager, QM deputy. YOU ARE: • Previous quality assurance experience., • Experience within a manufacturing environment (ideally food, print and/or packaging)., • Experience in internal and/or external auditing is essential., • Knowledge of the standards is essential, • Computer skills including the use of Microsoft Excel, Outlook and Word – to be in position to prepare, analyse and present performance, • Computer literate able to use ERP system Avante (desirable - training will be provided), • Full Driving License, • Excellent communication skills essential, ability to give clear written and verbal instructions, clearly understand and explain Quality issues to workforce and have good understanding of procedures and processes., • Able to identify areas of weakness within processes and customer specific procedures and help find innovative solutions., • Highly responsible, reliable and flexible with a strong work ethic., • Able to effectively prioritise and adapt to a varied and changeable workload., • Presentable and with good attendance., • Attention to detail., • Proactive and can do attitude WHAT WE OFFER: • A dynamic and supportive work environment across two production sites, • Opportunities for professional development and training in quality standards and auditing, • Exposure to industry-recognized certifications including BRC, ISO9001, ISO45001, and ISO14001, • Collaborative team culture built on integrity, respect, and accountability, • The chance to make a meaningful impact on product quality and customer satisfaction

They are continuing their growth and portfolio with exciting opportunities to assist in their development. You would receive training into the solar industry and also have a clear path to become a Senior Portfolio Manager.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 5432

Job Title: Payroll Supervisor Location: Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary: £38K Per Annum Benefits: Excellent Benefits The Client: Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate: You will have proven experience managing or supervising payroll teams, excellent knowledge of UK payroll legislation and HMRC requirements, and a keen eye for accuracy and compliance. Experience with international payrolls, shared services, and systems like Oracle or JD Edwards is highly desirable. The Role: The Payroll Supervisor will co-lead a team of Payroll Advisors, overseeing the delivery of accurate and compliant payroll services for over 7,000 employees across the UK, United Arab Emirates, India, and East Africa. The role involves managing end-to-end payroll operations, supporting international payroll processes, driving continuous improvement, and contributing to the strategic development of the payroll function. The Opportunity: • Collaborating with our current Deputy Payroll Team Leader in leading a team of 8 Payroll Advisors, setting clear expectations regarding performance and encouraging activities which promote individual growth, engagement, and wellbeing., • Responsibility for the organisation of all payroll activities including payments, reporting, accounting and reconciliation., • Maintain partner relationships focusing on collaborative working to improve procedure, governance performance and strategic goals., • Assisting the Payroll Manager with recruitment, training and development of the Payroll team, managing resources appropriately., • Keep up to date with payroll legislation developments and assess the impact on the business and team processes., • People management experience essential., • Demonstrated leadership experience with the ability to nurture a positive work environment., • Proven track record of undertaking one to ones and monitoring development of a team; providing critical feedback where required., • Comprehensive knowledge of UK Payroll legislation along with a detailed understanding of HMRC requirements., • Knowledge of International Assignee payroll processing., • Knowledge of payroll processing across UKIMEA., • Outstanding organisational skills and the ability to self-manage workload., • Ability to demonstrate experience of coaching and mentoring to ensure team productivity and high morale., • A keen eye for process improvement and efficiency opportunities along with the resilience to deliver them., • Ability to demonstrate experience of building strong and successful relationships., • Committed to service delivery and a right first-time approach., • Excellent written and spoken communication and interpersonal skills., • Good knowledge of Microsoft Office packages including excel, teams, forms etc. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. 5432

ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Contract- Fixed term until 31st December 2027 Salary- £31,600 per annum Hours – Full time – 37.5 per week Location- Newcastle/South Tyneside Closing date: Sunday 30th November 2025 at 11.30pm Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency. About the role As an Engagement Worker, you will be pivotal in delivering Shelter’s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting five[TG1] clients at any one time. About you You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes. Also, you have flexible time management skills and are comfortable collaborating with people from other teams and organisations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager. We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East. About Shelter Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses: • We learn from our experiences and are open to risk

This is an excellent opportunity to join a leading global business and technology management consultancy who specialise in large scale digital transformations with clients spread across various industries including public sector, retail, utilities, and the energy sector. They're currently on the hunt for multiple Agile Delivery Managers, Scrum Masters, and Coaches to carry out a range of client facing Delivery and Coaching responsibilities/initiatives. Key Responsibilities 1. Agile Product Delivery • Lead and oversee product delivery using Agile frameworks, ensuring alignment with Agile values such as prioritising individuals and interactions over processes and tools., • Assess Agile Maturity within teams and organisations, guiding them toward higher levels of efficiency and maturity while promoting core Scrum values—commitment, focus, openness, respect, and courage. 2. Team Leadership and Empowerment • Provide leadership and empower cross-functional teams by cultivating a culture rooted in Agile principles., • Support multidisciplinary teams using a matrix management approach, encouraging transparency, inspection, and adaptation—key pillars of Scrum. 3. Scrum Master Responsibilities • Guide teams on Agile and Scrum methodologies, embedding these practices into daily ceremonies and team interactions., • Identify blockers and impediments, supporting teams and stakeholders to resolve them while reinforcing values such as respect and courage. 4. Agile Coaching • Facilitate Agile workshops for development and functional teams to embed a culture of continuous improvement., • Coach senior leadership to adopt Agile practices, fostering a culture of transparency and ensuring a top-down adoption of best practices. 5. Delivery Management • Manage the scope and lifecycle of client engagements, from inception to completion, ensuring alignment with client expectations and Agile principles., • Coordinate resources effectively, prepare teams for project kick-offs, and ensure successful completion of key milestones. 6. Communication and Collaboration • Support internal and external communication to enhance transparency and information flow, aligning with Agile values., • Foster collaboration with Agile coaches and build a strong network of Agile advocates across the organisation. 7. Driving Cultural Change • Promote an Agile mindset within client organisations, ensuring teams stay aligned with industry best practices while embodying core Agile and Scrum values. 8. Learning and Development • Promote continuous learning and growth through individual and team coaching., • Stay informed about emerging industry trends and evolving frameworks to bring fresh insights to the team., • Contribute to organisational growth by supporting business and practice development initiatives, fostering a culture of continuous learning and innovation. Additional Opportunities As part of your role, you will also have the chance to contribute to the organisation and enhance your own growth through the following activities: ✅ Business Development – Participate in proposals, bids, client pitches, and events. ✅ Internal Contribution – Engage in internal initiatives such as campaign development, thought leadership, whitepapers, and practice development. ✅ Learning & Development – Pursue training, certifications, and development opportunities aligned with your career growth and organisational needs. Salary and benefits: • Salary range up to £55,000 + benefits, • Mainly remote with very minimal travel into either Glasgow, Manchester, Newcastle, or London Your Profile We are looking for candidates with: • Proven experience in roles such as Delivery Manager, Scrum Master, or Agile Coach, with a solid understanding of Agile principles., • Experience in delivering multidisciplinary products and collaborating effectively with cross-functional teams., • Strong communication and interpersonal skills, with the ability to engage effectively across multiple teams and seniority levels., • Familiarity with Agile delivery tools such as Jira, Azure DevOps, Confluence, and Miro., • A demonstrated ability to coach teams and individuals, knowing when to lead and when to empower teams to self-manage., • Ideally, you will have one or more Agile/Scrum certifications, • Consultancy exposure or experience within energy, retail, public sector or utilities

An exciting opportunity has arisen for an accomplished SOC Incident Response & Threat Hunting Manager to lead a high-performing team within a dynamic and evolving Security Operations Centre (SOC) environment. This critical role is ideal for a technically proficient cybersecurity professional with a passion for proactive defence, threat intelligence, and strategic leadership. The successful candidate will oversee a team of Tier 3 Security and Incident Response Analysts, driving advanced incident response, digital forensics, and threat hunting operations across a diverse customer base. Acting as a technical authority, the role will play a pivotal part in enhancing cyber resilience, refining detection capabilities, and leading complex investigations from detection through to remediation and review. Key Responsibilities • Lead, mentor and develop a team of senior SOC analysts, ensuring the delivery of effective and efficient incident response and threat hunting operations., • Oversee and coordinate high-severity incident response engagements, acting as incident lead when required, and guiding cross-functional teams through time-critical decision-making., • Provide expert oversight on complex security incidents, ensuring technical accuracy, rapid containment, and detailed documentation throughout., • Drive the ongoing development and maturity of the Cyber Threat Intelligence (CTI) capability, ensuring intelligence is actionable, relevant and embedded within SOC operations., • Collaborate closely with Detection Engineering and CTI teams to transform intelligence insights into meaningful threat hunting hypotheses and use cases., • Design and lead advanced threat hunting exercises, leveraging deep knowledge of adversary tactics, techniques, and procedures (TTPs) to detect and mitigate evolving threats., • Deliver comprehensive incident reports and recommendations to stakeholders, maintaining transparency and continuous improvement., • Develop and deliver in-house training and simulation programmes, including tabletop exercises and forensic analysis challenges, to continually upskill SOC teams., • Participate in the on-call rotation to provide expert support during critical incidents. Essential Skills & Experience • Proven experience in leading incident response and threat hunting functions within a SOC or similar cyber operations environment., • Strong technical expertise in digital forensics and incident response (DFIR), with a deep understanding of security event analysis, malware investigation, and forensic methodologies., • Demonstrated ability to manage high-pressure incidents and coordinate across multiple stakeholders., • Strong communication and leadership skills, with the ability to explain complex technical findings to both technical and non-technical audiences., • Analytical and detail-oriented approach, capable of identifying patterns and anomalies in large data sets., • Agile mindset with a focus on continuous improvement, process enhancement, and knowledge sharing across teams., • Comfortable working in a fast-paced environment, adaptable to new technologies, tools, and evolving threats. Transferable Skills • Analytical thinking: Expert at identifying, analysing and mitigating complex threats., • Collaboration: Works effectively across technical and operational teams to deliver swift resolutions., • Adaptability: Quick to learn new systems, processes and technologies., • Decision-making: Capable of prioritising and acting decisively under pressure., • Continuous improvement: Committed to advancing team skills, refining processes and strengthening overall cyber defence. Why Join? This is a rare opportunity to take a leading role in shaping the future of SOC operations, driving proactive threat detection and response, and influencing cybersecurity strategy at an enterprise level. The position offers autonomy, professional growth, and the chance to make a measurable impact in defending against sophisticated and evolving cyber threats.

About the Role We’re looking for a versatile and proactive Technical Systems & Support Engineer to join our team. This role bridges IT support, software development, and system administration. Ideal for someone who enjoys solving complex problems, working across different technologies, and improving business systems end-to-end. You’ll be responsible for handling helpdesk support tickets, configuring systems, performing business analysis, managing Progress databases, developing applications, and supporting our infrastructure manager in maintaining our Azure cloud environment. Key Responsibilities Helpdesk & Systems Support • Provide timely response and resolution to internal helpdesk tickets., • Flexible to work between 7am to 7pm to liaise with development team and support overseas clients., • Troubleshoot hardware, software, and user access issues., • Work with business users to gather and document requirements., • Analyze workflows and recommend process improvements., • Develop and maintain applications using Progress/OpenEdge and other related technologies., • Build and maintain front-end components using React.js., • Create and manage API connections between systems., • Assist the Infrastructure Manager in maintaining the Microsoft Azure environment., • Monitor cloud services, backups, and security configurations., • Support deployment, updates, and automation processes. Key Skills & Experience • Proven experience in IT support or technical operations or Software development, • Working knowledge of databases and willingness to learn Progress / OpenEdge)., • Working knowledge of React.js, JavaScript, JSON, OAuth and Restful API integration., • Familiarity with Microsoft Azure administration and cloud concepts., • Strong programming fundamentals and analytical and problem-solving ability, with the flexibility to work across languages and technologies.", • Excellent communication and documentation abilities., • Ability to multitask and work collaboratively across departments. Nice to have • Experience with SQL or other relational databases., • Exposure to DevOps tools (CI/CD pipelines, GitHub Actions, JIRA etc.)., • Background in system configuration and business process mapping., • Understanding of IT security best practices. What We Offer • Competitive salary and benefits package., • Opportunities for cross-training and professional growth., • Collaborative and supportive work environment., • Exposure to a diverse technology stack across infrastructure, development, and analysis. How to Apply If you’re a self-starter who loves technology and enjoys variety in your work, we’d love to hear from you. Apply now on LinkedIn or send your resume directly to

We are seeking a highly skilled and experienced SOC Incident Response & Threat Hunting Manager to join our growing Security Operations Centre. This pivotal role will be responsible for leading our Tier 3 Security and Incident Response Analysts, overseeing advanced incident response activities, driving proactive threat hunting initiatives, and providing strategic direction for the Cyber Threat Intelligence (CTI) capability. This is a hands-on leadership position requiring a strong technical background, exceptional management skills, and a strategic vision for cybersecurity. You will play a key role in mentoring and developing a high-performing team, leading complex incident response engagements from initial detection through to post-incident review, and significantly enhancing the security posture of our diverse customer base. The role demands a unique blend of strategic leadership, deep technical expertise in digital forensics and incident response (DFIR), and a proactive mindset to anticipate and neutralise sophisticated and evolving cyber threats. Key Responsibilities: • Provide expert guidance and technical oversight on complex security incidents and threat hunting operations., • Lead and coordinate high-severity incident response engagements, acting as the primary incident lead when required. This includes managing cross-functional teams, communications, and critical decision-making under pressure., • Ensure all incident response and threat hunting activities are thoroughly documented, with comprehensive reporting delivered to stakeholders., • Drive the strategic development and maturity of the CTI team, enhancing their capabilities, visibility, and the actionable insights derived from their research—both internally and for customers., • Collaborate closely with CTI and Detection Engineering teams to translate raw intelligence into actionable threat hunting hypotheses and use cases., • Design, execute, and lead advanced threat hunting exercises across varied customer environments, leveraging a deep understanding of adversary tactics, techniques, and procedures (TTPs)., • Integrate threat intelligence into hunting activities to maintain a proactive defence posture informed by current and emerging threats., • Develop and deliver high-quality in-house training programmes for the SOC team, including tabletop exercises, forensic challenges, and upskilling sessions on new tools and techniques., • Participate in the on-call rotation to support critical incidents. Your transferable skills and experience: • Analytical problem-solving: ability to investigate complex data and identify patterns or anomalies, • Collaboration and teamwork: experience with working across functions to resolve time pressured issues., • Communication: ability to explain technical findings in a clear manner to technical and non-technical audiences., • Adaptability: comfortable learning new tools, processes and technologies quickly., • Decision making: able to prioritise actions and make judgements under pressure., • Continuous improvement: committed to documenting lessons learned and improving processes, practices and the skillset of the wider operational team. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension – Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more) Perks at work – employee discounts Employee assistance programme/ virtual GP Role dependent benefits: Private medical/ company car or car allowance Recruitment process The recruitment process consists of two stages of interview We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

Precision for Medicine are hiring a Senior/Principal Clinical Database Manager to join our team, candidates can work remotely in the following locations: UK, Spain, Hungary, Poland, Romania, Serbia or Slovakia. Position Summary The Senior/Principal Clinical Database Manager is responsible for the design, development, testing, implementation, maintenance and support of clinical databases and applications. Position will interface directly with the internal team (i.e. Data Management, Project Management, etc.), EDC vendor, clients and third-party vendors to gather requirements and provide status updates. Provides operational and technical training to end users and junior staff. Additionally, the Senior/Principal Clinical Database Manager may play a lead role in internal software projects that require specialized programming and/or scripting. Qualifications Minimum Required: • Must have experience in developing and customizing clinical data management databases in a clinical, scientific or health care discipline, • Bachelor’s and/or a combination of related experience, • Rave API integration experience using external vendor modules, • Rave Advanced Custom Function programming experience Other Required • Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook., • Able to handle a variety of clinical research tasks., • Excellent organizational and communication skills, • Professional use of the English language; both written and oral., • Experience in Object Oriented Programming (C#, C++, VBS, etc.…), scripting language (PERL, etc.), SAS, R, SQL, • Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.), • Experience in clinical database management system development., • Experience in a clinical, scientific or healthcare discipline., • Experience in utilizing various clinical database management systems, • Broad knowledge of drug, device and/or biologic development and effective data management practices, • Strong leadership and interpersonal skills, • Must be able to communicate effectively in the English language. Preferred • Oncology and/or Orphan Drug therapeutic experience, • Base SAS®, SAS/STAT and SAS/ACCESS software, • SAS Macro programming language, • Advanced experience in Database Management, object-oriented programming, • Veeva set up experience, • Medidata Rave certification Precision medicine is revolutionizing the attack on cancer—and we are passionate about helping you harness its power. We strike tumours on a molecular level using biomarkers to link specific mutations to specific treatments. We combine deep science with deep data from advanced technological platforms, then layer on specialized expertise in the design and execution of targeted, adaptive clinical trials. Ultimately, we deliver robust insights that inform real-time decisions—and optimize the oncology development pathway. Any data provided as a part of this application will be stored in accordance with our ___ For CA applicants, please also refer to our ___. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at . It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Global CSIRT Senior Analyst Base Location: London or fully remote with occasional London travel, see our network of 20 offices nationally: ___ About KPMG International Together with more than 273,000 colleagues in 143 countries throughout our member firms, people at KPMG imagine big ideas and bring solutions to life for clients both big and small. A role with KPMG International will open a world of opportunity in your career. KPMG International helps set the strategy and protects the reputation of this global organization of independent professional services firms providing Audit, Tax and Advisory services. We deliver value to our member firms and drive positive change in the communities we serve. By joining us you will gain a unique understanding of how a global organization operates and work on projects that impact the whole organization. From setting standards and best practices to developing innovative tech- enabled solutions for clients, you'll be part of a global team changing the way our business operates. We look forward to welcoming you to our team. About this Global Group Global Technology & Knowledge The core services provided by Global Technology & Knowledge are more crucial than ever to our future, as we enable KPMG’s digital transformation, provide trusted technology services, ensure security across the network and accelerate our Collective Strategy. Our ways of working are based on the principles of customer-centricity, communities of expertise, an optimized delivery model, flexibility, a culture of empowerment, and fulfilling careers. We are organized under five new ‘domains’: Technology Portfolio Delivery, Global Enterprise Technology, Technology Strategy & Blueprint, Global Information Security Group and Business Operations. This is an exciting time for us as we continue to drive technology excellence at the heart of Collective Strategy v3.0, and our GT&K colleagues all play a pivotal role in making this a success. About this Team GISG (Global Information Security Group) is one of five domains within KPMG’s Global Technology & Knowledge group. GISG provides the information protection and technology infrastructure that secures KPMG’s technology environment and connects its network of member firms. GISG works with the other GT&K domains to ensure that appropriate security controls are in place for KPMG technology solutions. As part of the Global Information Security Group (GISG), the Information Security Services (ISS) team which includes the Global Security Operations Center (GSOC) helps defend KPMG and its clients from cyber attacks, through timely detection, investigation and remediation of potential threats. Role summary The Cyber Security Incident Response Manager plays a pivotal role in identifying, investigating, and managing cyber and data handling incidents within KPMG’s Global Information Security Services (ISS) function. ISS delivers and oversees critical cybersecurity capabilities—including Security Monitoring & Response (SMR), Vulnerability Assessment & Secure Development (VASD), and Cyber Threat Intelligence (CTI)—across Global, Global Functions, and the broader KPMG network of member firms. This position offers an exciting opportunity to join a progressive and innovation-driven security team, contributing directly to the evolution of the Cyber Security Incident Response Team (CSIRT) on a global scale. The role reports directly to the Global Cyber Security Incident Response (CSIRT) Lead. The ideal candidate will bring knowledge in Cyber incident response, data protection, and regulatory compliance, along with the ability to collaborate effectively across functions to reduce risk and strengthen KPMG’s global data security posture. Key Accountabilities Incident Detection & Response • Triage alerts reported by GSOC, Global functions and KPMGs network of member firms, including clients, supply chain and from Security tooling like DLP, CASB, XDR and SIEM., • Contribute to the investigation and response to cyber and data handling incidents, including misdirected emails, unauthorized data access, and policy violations., • Contribute to root cause analysis to determine the origin and impact of incidents., • Collaborate with teams across Legal, HR, Compliance, Global Enterprise Technology (GET), Global Functions, RSD and key Member Firms to ensure appropriate incident handling and communications aligned to best practises., • Contribute to the delivery of guidance and support on secure data handling practices., • Identify gaps in detection and response processes and recommend improvements., • Support the development and refinement of playbooks and standard operating procedures (SOPs) for cyber and data-related incidents., • Support security awareness initiatives related to data handling and incident management and reporting., • Contribute to the delivery of training to first-line responders and KPMG member firm security teams on incident escalation procedures. Experience / Knowledge / Qualification • Leadership & Strategic Experience, • Proven experience in incident response, preferably with a focus on data protection and privacy incidents within highly regulated industries such as professional services, finance, healthcare, or energy., • Have a strong background in incident response, data protection, and regulatory compliance, with the ability to work cross-functionally to mitigate risks and enhance our data security posture. Technical Expertise in Cybersecurity & Incident Response, • Experience with email security, cloud platforms, and endpoint protection., • Strong understanding of DLP, CASB, SIEM, XDR and other security monitoring tools., • Proven ability to manage and/or support response to complex security incidents and data breaches., • Strong troubleshooting and problem-solving skills, with the ability to remain calm and effective under pressure., • Risk, Governance & Regulatory Knowledge, • Strong understanding of cyber and data risk factors impacting information security., • Familiarity with data protection regulations (e.g., GDPR, HIPAA, CCPA)., • In-depth knowledge of cybersecurity regulations, standards, and best practices., • High level of integrity and professionalism, with a commitment to ethical conduct and confidentiality., • Ability to obtain and maintain security clearance where required., • Communication & Stakeholder Engagement, • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across diverse global stakeholders., • Strong analytical skills with the ability to assess and mitigate risks and influence decision-making at senior levels., • Education & Certifications, • Bachelor’s, Master’s, or PhD in Computing, Information Security, or a related field (or equivalent professional experience). Relevant certifications such as CISSP, CISM, GIAC (GCIH, GCFA), or CIPP are highly desirable. Agile/Flexible Working At KPMG International, we are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Please ask to find out more. KPMG International's commitment to inclusion & diversity At KPMG International, we recognise that we need inclusion and diversity to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest pool of talent across our network and beyond, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which empowers everyone to bring their whole selves to work. For additional support in applying, please click the clinks to find out more: • Applying to KPMG: ___, • Applying to KPMG:, • Tips for interview: ___, • Tips for interview:, • KPMG values: ___, • KPMG values:, • KPMG Competencies: ___, • KPMG Competencies:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

Azure Customer Success Manager £65,000 – £75,000 + Commission Based Bonus + Training Budget Home Based (with customer and occasional office travel) Company & Role This Azure Expert MSP accredited Microsoft Partner is one of the UK’s most trusted names in cloud transformation. With over £300 million in Azure consumption revenue, they help public sector, enterprise and mid-market customers get more from their Microsoft Cloud investment. As an Azure Customer Success Manager, you’ll help customers unlock the full potential of Azure. You’ll guide them through adopting new workloads, improving cost efficiency, strengthening security and driving continuous optimisation across their environments. This role suits someone who understands both the technical and commercial sides of cloud. You’ll collaborate with account managers, technical teams and Microsoft to deliver meaningful outcomes for customers and measurable growth for the business. Why This Role Stands Out • Work for one of the UK’s leading Azure Expert MSPs with over £300 million in Azure consumption revenue, • Commission based bonus rewarding customer impact and success, • Dedicated training and development to support your Microsoft Cloud journey, • Flexibility to work from home with travel to customers and occasional office collaboration days What You’ll Be Doing • Engaging customers to drive Azure adoption, workshops and managed services, • Delivering cost optimisation and security reviews to demonstrate tangible value, • Supporting migrations to modern Microsoft agreements such as CSP, • Partnering with Microsoft and internal teams to identify new workloads and co-sell opportunities, • Representing the business at customer events, webinars and forums, • Identifying adoption gaps and growth opportunities through data and insight, • Promoting FinOps practices and Marketplace solutions to enhance ROI What You’ll Bring • 3+ years’ experience within the Microsoft ecosystem and at least 2 years working with Azure, • Strong understanding of Azure services, governance and optimisation, • Experience supporting cloud adoption, migration or transformation projects, • Excellent communication and presentation skills, • Knowledge of Microsoft procurement models and consumption strategies, • Certifications such as Azure Fundamentals (AZ-900) preferred, • A proactive, customer focused mindset If you want to help organisations across the UK get more from their Azure investment, this is your chance to join one of the country’s most respected Azure Expert MSPs and make an impact that truly matters.

Malary Ltd is a privately owned business trading for 40 years operating in two specialist areas 1) Recovery of hazardous waste to produce alternative fuels for UK industry and 2) Asset protection including the maintenance, cleaning, decommissioning and installation of tanks, pumps, pipelines and flood protection systems at client premises in the UK. Join us to become a part of our growing team! Reporting to: Operations Manager Contract Type: Permanent Job type: Full-time, Permanent, Monday - Friday Role Summary: We're excited to be recruiting for a fuel systems engineer to join our every growing Energy Environmental and Services department. Travelling around the UK will be required with an attractive night out allowance. This role offers a variety of opportunities covering the fuel systems sector; from fuel polishing, tank servicing, decommissioning and everything in between - no day will be the same. You will benefit from close working relationships with Project Managers and Site Supervisors who hold market leading knowledge to support learning and development. A willingness to help and be a team player is very important to us. A fantastic opportunity for someone who wants to learn and grow in this industry with a family run business. Primary Responsibilities: • Tank pressure testing, visual examinations and reports, • Pre-start meetings covering tank installs, tank decommissioning, pipework etc, • Fuel conditioning equipment installation, • Pipework replacement, • Fuel filtration/polishing, • Fuel sampling, • Pump and pipework installations, • Ensuring all work is carried out to a high standard set by the company and that all work complies to OFTEC, building and our client’s specifications where applicable The right person: Qualifications & Skills • OFTEC 600A qualification (desirable), • Good understanding of fuel systems and tanks (essential), • At least 3 years’ experience in steel pipework installations (desirable), • Experience in maintaining fuel oil tank, pumps and pipework (essential), • Full clean UK driving license (essential), • CSCS/CCNSG card (desirable) Qualities and Behaviours • Strong communication skills, • An ability to multi-task, • Strong sense of safety awareness, • Quality focused, • Familiarity and flexibility with working away What we can offer: • Attractive salary of £35,000 - 40,000, • Full PPE provided, • Competitive night out allowance, • Use of a company van, • Company pension, • Following successful 3 month probation, opportunities for further training to support growth and development

ABOUT REFLO Reflo (___) have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear. Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. That is something we can all be proud of. We are a start-up that has achieved great things in a very short existence; including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor. We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”! ABOUT THE ROLE RESPONSIBILITIES Systems Support & Maintenance • Provide day-to-day technical and systems support for internal teams while progressively taking ownership of small-scale system improvement projects., • Assist with maintaining and updating company systems, including (but not limited to):, • ApparelMagic (inventory & product lifecycle management), • Xero, ApprovalMax, XeroMe (financial systems), • OneDrive/SharePoint (file management & collaboration), • Lattice (HRIS), • Microsoft 365 suite (Teams, Outlook, and related tools), • Freshservice (ITSM), • Support the integration and optimisation of tools to ensure smooth operations across departments., • Monitor system performance, identify areas for improvement, and support planned rollouts or upgrades. IT Equipment & Access Management • Manage the IT equipment process for new joiners and leavers, including setup, configuration, and collection., • Maintain accurate records of company hardware, software licences, and user accounts., • Ensure timely access provisioning and deactivation across all systems and devices., • Liaise with suppliers and service providers for equipment procurement, repairs, or replacements. Data, Reporting & Insights • Maintain data accuracy and integrity across all business systems., • Support the creation and automation of reports and dashboards (Power BI, Excel) to provide insights into sales, inventory, and operational performance., • Assist with data extraction, transformation, and maintenance to improve decision-making and process efficiency., • Work on service requests related to data management and reporting as part of ongoing business support. User Support & Training • Serve as the first point of contact for system and IT queries across departments., • Provide user training and guidance on system usage, IT best practices, and new tool rollouts., • Create and maintain user guides, FAQs, and documentation for common issues and processes. System & Process Improvement • Collaborate with the AI, Data & Systems Manager on system rollouts, workflow reviews, and automation projects., • Contribute to improving internal system usability, process efficiency, and data consistency., • Participate in project planning, testing, and implementation phases for new systems and integrations., • Work with external partners and vendors on integrations, troubleshooting, and system upgrades. ABOUT YOU This is a great opportunity if you’re looking to progress your career from day-to-day IT support into project delivery, data reporting, and systems management. ESSENTIALS • 2–4 years’ experience in IT support, systems administration, or technical operations., • Looking to progress your career from day-to-day IT support into project delivery, data reporting, and systems management., • Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Excel)., • Skilled in troubleshooting technical issues and coordinating with external vendors., • Comfortable handling data and using tools like Excel or Power BI for basic analysis and reporting., • Strong organisational and problem-solving skills with high attention to detail., • Proactive communicator with a collaborative, service-oriented approach. DESIRABLES • ITIL Foundation certification (or working knowledge of ITIL principles)., • Experience with automation, integrations, or process improvement projects., • Exposure to tools such as Power Automate, Power Apps, or SQL. IMPORTANTLY At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities! We believe in rolling up our sleeves and working together to achieve our collective goals. • Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business., • Contribute feedback on process improvements and workflow optimizations for the company including identifying and integrating AI where possible., • Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.

OneAPPS Consulting () is a technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and working with you. Job Title: SAP Business Capabilities manager/ Delivery Manager Location: Remote within UK Brief Job Description ● Requirement Definition & Management: ○ Globally define requirements and needs, translating them into user stories. ○ Document requirements in user stories. ○ Present user stories for BCO/DA approval. ○ Work with Product Manager, Product Owner and Business Owner to prioritize features for Program Increment Planning ○ Manage change requests and enhancements. ○ Update status in Jira. ● Development & Collaboration: ○ Collaborate with and manage IT for development efforts. ○ Align with different teams as required during the development process. ○ Prepare for PI planning. ● Testing & Quality Assurance: ○ Test developments. ○ Create test cases. ○ Conduct System Acceptance Test (SAT) and, if necessary, Dry run ○ Support Fit-to-Template (FtT) session on an ad hoc basis.. ○ Collaborate with the authorisation team. ○ Manage defects. ● Documentation & Knowledge Transfer: ○ Document processes and training materials. ○ Create training material for the training factory. ○ Develop playbooks. ○ Conduct Knowledge Transfer (KT) to the rest of the team. ○ Conduct KT to the deployment team and for data migration. ● Pre-Deployment Activities: ○ Support the green team on pre-deployment activities as a subject matter expert for the GT. Key Skills & Qualifications: ● Strong understanding of global template development and implementation. ● Proficient in translating business requirements into technical specifications (user stories). ● Experience with Agile development methodologies (e.g., PI Planning). ● Strong testing and quality assurance skills, including test case creation and defect management. ● Excellent documentation and technical writing abilities. ● Ability to collaborate effectively with IT and various business teams. ● Strong communication skills for presenting requirements and conducting knowledge transfer If this role sounds like you, we invite you to apply. Thanks.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role You will be part of the Pro code and Big Data division and reports to the Solution Architect. You will provide technical analysis, design, and development experience for both Ingentive and its clients. You will have the ability to prioritise tasks, communicate clearly, have a consistent track record of delivery and proven excellent software engineering skills. You must be able to work across multiple areas of a project and manage various responsibilities at the same time. You will also commit to agreed deliverables and schedules. Essential Expertise • Experienced in .NET development and AI technologies., • Proficiency in using AI Foundry and advanced copilot tooling., • A track record of performing Code QA and pull requests for AI and .NET solutions., • Capable of engaging in the software development project lifecycle from pre-sale to production., • Validating AI and .NET development requirements to ensure they are fit for purpose and provide optimal solutions., • Estimating development requirements for AI and .NET deployments., • Hands-on experience with AI integration protocols and .NET frameworks. Desirable Expertise • Experience with the creation of Proof of Concepts (POCs) for pre-sales and on-project deployments., • Experience developing and validating Azure iPaaS components for integration purposes., • Expertise in extending AI functionality and a solid understanding of AI frameworks., • Proficiency in Microsoft SQL Server, including designing, querying, and optimizing databases to support AI and .NET solutions., • Familiarity with Microsoft Fabric, including Data Lake and Synapse integration for AI-driven reporting solutions (DP-100/DP-700), • Relevant Microsoft AI certifications/training (AI-102/AI-900/DW-104)., • Experience designing and deploying AI-powered dashboards using Power BI., • Understanding of data modelling and semantic layer design to support intelligent analytics., • Ability to integrate AI outputs into reporting pipelines for real-time or predictive insights., • Knowledge of DAX and Power Query in the context of AI data visualization. Objectives and Responsibilities On a daily basis, your varied role will include, but is not limited to: • Collaborating with cross-functional teams to validate and estimate development requirements., • Developing, testing, and deploying AI and .NET solutions and customizations., • Assisting with pre-sales activities, including POCs and client presentations., • Performing Code QA, ensuring adherence to quality standards and best practices., • Developing robust and efficient code patterns and business logic for seamless AI and .NET operations., • Any other duties as required by your manager. Quality Measures Your performance will be measured against the achievement of the objectives and responsibilities listed above, including: • Ensuring high levels of client satisfaction by maintaining excellence in communication and delivery., • Meeting development deadlines and project milestones., • Demonstrating behaviour aligned with the company values of Passion, Performance, and Partnership. Behaviour in Line with Company Values • Passion: Exhibit enthusiasm and commitment to achieving excellence in your work., • Performance: Deliver solutions that meet or exceed client expectations, focusing on measurable outcomes., • Partnership: Foster collaboration with team members, clients, and stakeholders to build strong and enduring relationships. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

VP Business Development Location: UK based, work from home Travel Required: Yes Department: Public Sector Services Reports to: SVP Business Development Contract Type: Permanent Job Summary / Overview: Responsible for lead identification/generation, prospect engagement, networking, leading successful bids and ultimate conversion of new business opportunities aligned to Teleperformance Public Sector Services (PSS) division growth strategy. You will work as an integral member of the established PSS Business Development Team with personal accountability for achieving your annual sales target and contributing to the achievement of the overall annual team targets for growth and development of the exiting PSS client portfolio. The VP Business Development will be accountable for managing and owning the end-to-end sales and bidding process for both new and (on occasion) existing service re-tenders; from initial identification of opportunity and qualification through the sales and contract agreement process and playing a supporting role during service implementation and initial service live stages. The successful candidate will have excellent sales and negotiation skills proven within the UK Public Sector vertical. You will have proven success of winning new business and retaining existing business as well as contributing to the expansion of existing client accounts. Key Responsibilities and Accountabilities: • Establish and develop excellent relationships with prospects to ensure that Teleperformance are included in all early stage market engagement activities and that a clear understanding of prospect requirements is understood, • Working with the SVP Business Development to identify target organisations and prospects within agreed vertical and to generate own leads from historical contacts and through developing new contacts, • Build relationships with all key decision makers and influencers within prospective new clients to maximise Teleperformance insight and awareness of client requirements and success criteria, • Owning the entire end-to-end sales process from initial engagement to sales pitch and formal bidding stage through to commercial approval, contract negotiation and signature., • Manage and develop bid teams as part of the bid process from development of initial win strategies, through to submission and, where appropriate, successful contract award., • Forming a bid team and then managing their outputs during formal tender processes, including direct management of the Bid Manager and Solutions Architect in addition to ensuring the right level of engagement and input of all necessary SMEs eg Operations, Finance, IT, HR etc, • Achieve the successful conversion of opportunities, winning new business and expanding and retaining existing ones, • Working with the SVP of Business Development to secure executive sign off for proposed solutions/prices as part of the formal bid process, • Ability to analyse a client’s business / service function, strategic business objectives and requirements; translating this intelligence into compelling, written responses, working in conjunction with the Bid Manager, Solutions Architect and relevant SMEs., • Understand Teleperformance (TP) products, services, experience and working closely with all required functional business delivery areas., • Ability to put complex ideas across simply in written, visual (slides) and verbal forms, • Ability to create bespoke sales, marketing and bid content, • Confident presenter and public speaker, able to engage with prospects, clients and industry influencers and present yourself and Teleperformance as a thought leader specialist within the PS sector, • Ability to operate effectively within a B2B client/service provider environment, • Ability to deliver through others within a project/virtual team environment, • Ability to build and maintain effective networks – internally and externally, • Extensive and demonstrable experience securing individual business in excess of £3m plus per annum contract value within Public Sector vertical for 5+ years, • Proven track record in generating leads and identifying ‘real’ sales opportunities, • Demonstrate ability to prioritise and organise workload, • Excellent communication skills both verbal and written, • Excellent research skills, • Excellent negotiation and influencing skills, • Excellent presentation skills, • Full clean driving license and willingness to travel, • Demonstrate ability to build up and maintain excellent internal and external relationships, • Ability to build credibility both internally and externally, • Proven ability to ‘network’ and build relationships with prospects, • Significant and proven track record of pitching at Senior Manager/Board level, • Strong knowledge of multi-channel customer engagement services and processes and solution based selling approach, • Experience of identifying, engaging and working on complex and high value bid opportunities with a demonstrable track record of success, • Excellent written and verbal communications skills with evidence of having authored detailed bid response submissions, • A strong influencer, able to inspire and motivate internal and partner teams to fully engage in, commit to and deliver outstanding content for bid responses, • A creative problem solver, able to look at a situation and generate imaginative but compliant solutions and strategies aligned to the client’s requirements, • Experience of working in a fast paced and highly challenging sales and bidding environment where you have been directly responsible for the ownership of the end-to-end sales process. Education/Specific Training/Work Experience Requirements • Essential - Proven sales performance and achievements of winning contact centre (and associated services) contracts within the Public Sector vertical., • Desirable - Educated to degree level. Work Experience At least 5 years of experience in a similar role in an outsourcing contact centre environment, working on Public Sector new business opportunities Competencies and Specific Skills • Takes ownership and accountability, • Commercially minded, • People focused, • Achievement driven, • Superior communication skills with ability to engage and win support of a team, • Flexibility, • Excellent reasoning & judgement, • Self-motivated and can motivate others, • Strategic and commercial thinker, • Team player and able to work within close knit team environment, • Excellent organisation skills

Job Title: Fraud/Complaints Contact Center Manager (CCM) (Senior Operations Manager) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Reports to: VP / Director of Delivery Location: Site-Based or Working at Home Salary: £65,000 Contract Type: TBC Grade: TBC The Fraud Contact Centre Manager will lead and manage the operations of the Fraud Contact Centre, ensuring that all customer interactions relating to actual or suspected fraudulent activity are handled effectively, professionally, and in line with regulatory standards. The role is accountable for fraud prevention and detection performance, customer experience, operational efficiency, and employee engagement. The postholder will drive strategic and operational improvements in fraud processes, enhance detection capabilities, and balance risk management with customer service excellence. Key Responsibilities Operational Leadership & Management • Lead the daily operations of the fraud contact centre, ensuring call handling, case management, and service levels meet defined KPIs and SLAs., • Monitor and manage fraud case workflows, ensuring timely investigations and resolutions., • Develop, maintain, and deliver effective fraud contact strategies aligned to business goals., • Ensure all fraud enquiries (e.g., payment card fraud, account takeovers, scams, identity theft, cyber-enabled fraud) are handled in line with policy and escalation procedures., • Support the identification, assessment, and mitigation of fraud risks, working with Fraud Strategy, Risk, and Compliance teams., • Proactively monitor emerging fraud trends, ensuring appropriate operational responses., • Drive improvements in fraud detection, loss reduction, and false-positive minimisation. People Leadership • Lead, motivate, and inspire a team of contact centre agents, team leaders, and fraud specialists., • Set clear objectives, manage performance, and foster a high-performance culture., • Provide ongoing coaching, training, and career development opportunities., • Promote a positive working environment that values teamwork, customer focus, and continuous improvement. Governance, Compliance & Reporting • Ensure all activities comply with regulatory obligations (FCA, PRA, PSD2, GDPR, AML regulations, etc.) and internal fraud policies., • Maintain accurate case documentation, audit trails, and MI reporting., • Produce and present regular management information, highlighting fraud trends, team performance, and operational challenges., • Act as the point of escalation for high-risk or complex fraud cases. Continuous Improvement & Innovation • Champion process improvements, automation, and adoption of new technologies to enhance fraud prevention and investigation., • Collaborate with IT, Analytics, and Risk teams to improve system capability and reporting tools., • Gather and act on customer and employee feedback to improve service delivery., • Support strategic initiatives and change programmes within the wider Fraud & Financial Crime function. Key Performance Indicators (KPIs) • Contact centre SLA adherence (average speed of answer, abandon rate, call handling time)., • Fraud case resolution time and quality., • Fraud loss prevention and recovery rates., • Accuracy of fraud detection vs. false positives., • Employee engagement and attrition rates., • Regulatory compliance (audit findings, breaches, incidents)., • Customer satisfaction (CSAT, NPS, complaint levels). Leadership & Management • Strong leadership, coaching, and people development skills., • Strong understanding of fraud typologies across banking, payments, and digital channels., • Knowledge of fraud detection tools and systems (e.g., Falcon, Actimize, SAS, internal fraud monitoring platforms)., • Proven experience in contact centre management, including workforce planning and service delivery., • Strong analytical and decision-making skills., • Strong verbal and written communication skills, with the ability to present complex data clearly., • Ability to build relationships across multiple functions (Operations, Risk, Compliance, IT, Customer Services) Customer Focus • Dedicated to balancing fraud risk management with a positive customer experience., • Strong problem-solving mindset with empathy for customers impacted by fraud. Experience & Qualifications • Significant experience managing contact centre operations, preferably within a fraud or financial crime environment., • Background in banking, financial services, fintech, payments, or telecommunications (preferred)., • Experience with fraud monitoring, detection, and case management systems., • Proven track record of delivering operational improvements and managing large teams., • Process Excellence • Collaboration, • Communication, • Emotional Intelligence, • Open-Mindedness, • Critical Thinking, • Solution Orientation, • Entrepreneurship, • AI Proficiency, • Data Literacy #LI-CW1

Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. The housekeeper will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Housekeeper must understand his/her role as brand ambassador and provide positive brand experiences to all customers. JOB REQUIREMENTS: No education required, we will train one on one Ability to follow instruction Good communication skills are an asset Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Flexibility is key, this role will include working weekends Attention to detail Professional appearance and manners Flexible Hours DUTIES: Clean a set amount of guest bedrooms / public areas according to Sandman Hotels standards Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner Ensures all lost property items is handled in line with company policy. Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times Ensure security of guest rooms and privacy of guests Perform Laundry tasks when necessary, including collect, sort, transport laundry at the beginning of each shift. Stock linen supply room with clean linens for use for next day. Perform Linen Porter duties if required. Perform additional tasks as directed by Housekeeping supervisor. APPLICABLE SKILLS: Excellent customer relations. Must have time-management skills. Adaptable to change and be able to handle multiple priorities under pressure in a fast-paced environment. Attention to detail Eager and focused to exceed guest expectations. Be fit and able to lift. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS 28 days holiday per annum Additional Holiday with length of service milestones Flexible schedule Pension Rewards and recognition Growth opportunities Dedicated Training Programme Team, Friends and Family Hotel rates Up to 40% of food discounts Referral Bonus starting at £250 X3 complimentary nights stays to use in the UK, Ireland or North America Education Skills Development Reimbursement program All Northland United Kingdom Ireland team members are eligible for their brands specific perksin North America SUMMATION: Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in UK to apply. **Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE

Business Development Manager Job Types: Full-time, Permanent, Hybrid Salary: £70 000 per year Hours: 40 hours per week Location: Yorkshire and North-East England Job Scope: Our client is seeking a passionate and driven Business Development Manager to join their Commercial Team. This role is critical to ensure the company remains a leading service provider in the North of England. As the Business Development Manager, you will represent the organization across key stakeholders, including Local Authorities and the NHS. You will develop a deep understanding of local Integrated Care Systems (ICS) and maintain strong relationships at all levels, including Integrated Care Boards (ICBs) and Integrated Care Partnerships (ICPs). The Business Development Manager will stay ahead of developments within local health and social care systems, ensuring the company is well-positioned to adapt and thrive. Drawing on your proven experience managing the full sales cycle within the healthcare sector, or from working closely with neutral vendors, you will strengthen the companys market presence and drive sustainable growth across the region. Key responsibilities for the Business Development Manager include understanding the health and social care market through research and engagement with Local Authorities and the NHS, developing and implementing strategic plans to expand the customer base, generating sales leads, identifying new business opportunities, building relationships with commissioners, delivering sales proposals, attending sales meetings, and collaborating with internal teams to achieve business objectives. Do you have? A minimum of 5 years in business development or account management, preferably within the healthcare sector, with a proven track record of achieving sales targets and expanding client accounts. Demonstrated experience in tender writing and bid management processes. Familiarity with the UK healthcare system, particularly in the North of England, and an understanding of healthcare commissioning processes and structures. Excellent communication, negotiation, and analytical skills, proficiency in CRM systems and Microsoft Office, strategic thinking, and experience in presentation and public speaking. Full UK driving license and access to your own car for work Benefits: 25 days of paid holiday per year 8 days of paid Bank Holidays Additional day off on your birthday Comprehensive support to ensure confidence in job performance Opportunities for career progression and Continuing Professional Development (CPD) aligned with your career aspirations A comprehensive induction to support your integration into the role At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core valuesIntegrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service other compliance checks required.

Ecommerce & Marketplace Manager | Health & Wellness Newcastle / Hybrid (1–2 days office based) £40-45k + bonus This established health & wellness business is looking for someone to take full ownership of their consumer brand - a channel that’s been steady for years but is now ready for real optimisation, new channels, and serious growth. With a broad product range, strong loyal customers and underused digital potential, this is a brilliant opportunity for someone who wants to make an impact across Amazon, D2C and emerging platforms. The Role Reporting directly to the founder, you’ll be the single owner of all B2C ecommerce performance, auditing what’s in place, identifying quick wins, and building a strategic roadmap for profitable growth. You’ll: • Drive performance across Amazon, D2C, and new marketplaces, • Audit and manage external agencies (Amazon PPC, Google/Bing Ads, email etc.), • Take charge of Amazon listings, ads, optimisation and growth strategy, • Improve CRO, SEO, user journeys and overall site performance, • Launch and scale new channels (e.g., TikTok Shop, Temu), • Build dashboards and report on KPIs (traffic, ROAS, AOV, CPA etc.), • Develop promotional plans and email marketing activity, • Spot opportunities for new product ideas, markets and brand extensions, • Implement quick wins and longer-term growth projects You You’re commercially minded, hands-on and thrive in a role where you can own something end-to-end. You enjoy using data, testing ideas, and making fast decisions. • 3-6 years in ecommerce or digital marketing, • Strong experience with Amazon Seller Central and performance optimisation, • Confident with PPC, analytics, CRO and channel reporting, • Able to manage agencies and hold them accountable, • Comfortable working independently in a small, flexible team, • Proactive, organised and confident making decisions, • Experience in health/wellness or FMCG helpful but not essential, • Suits someone stepping into manager level or looking for broader ownership Package & Working Setup • £40-45k + performance bonus (up to 10%), • Hybrid: 1–2 days per week in the office, • Flexible hours, • 25 days holiday + bank holidays, • Pension, • Product discounts, • Training and development budget Why This Role? This is a chance to join an entrepreneurial business at a pivotal moment. You’ll shape the entire ecommerce strategy, modernise channels, test new marketplaces, and build the roadmap for how the D2C function grows over the next few years.

Role Overview: Join Our Award-Winning Team at Kids 1st by Busy Bees at QE Gateshead – Nursery Manager Opportunity Are you a passionate childcare professional ready to lead, inspire, and make a difference? Kids 1st by Busy Bees, part of the UK’s leading nursery group, is looking for an enthusiastic and dedicated Nursery Manager to join our thriving Gateshead QE setting. If you hold a Level 3 childcare qualification and have at least two years’ leadership experience in an early years setting, this is your chance to bring your creativity, energy, and EYFS expertise to a place where children flourish and careers grow. As part of Busy Bees – the UK’s No.1 nursery group with nearly 400 nurseries nationwide and more overseas – we’re committed to giving every child the best start in life. Our award-winning workplace culture ensures that every team member is valued, supported, and empowered to thrive. Why You’ll Love Working With Us When you join Kids 1st by Busy Bees, you become part of a supportive team dedicated to creating inspiring environments where children can learn, play, and grow. You’ll also get to deliver our innovative Bee Curious Curriculum, designed to spark curiosity, confidence, and a lifelong love of learning. We’re proud to champion community initiatives too – through our partnership with BBC Children in Need, you’ll have the chance to make a real difference beyond the nursery walls. About Our Gateshead QE Nursery Our Gateshead QE nursery, rated ‘Good’ by Ofsted, offers a warm, welcoming space for up to 108 children. With excellent transport links (a 2-minute walk from the nearest bus stop, 5 minutes from Low Fell town centre, and close to the A1 and Durham), plus complimentary onsite parking, getting here is easy. About the benefits ✅ Up to 25% annual salary bonus ✅ Competitive salary & career progression opportunities ✅ Up to 33 days’ holiday (including bank holidays) ✅ Your birthday off – our gift to you! ✅ Substantial childcare discount ✅ Ongoing professional development & training ✅ Access to our Hive benefits platform – with exclusive retail discounts and wellbeing resources ✅ Enhanced family leave & return-to-work bonus ✅ Menopause support, financial wellbeing tools, and a 24/7 Employee Assistance Programme ✅ Cycle to Work scheme & easy-access pension plan ✅ Discounted private medical insurance ✅ Opportunities to travel internationally and explore best practices in early years education with our talent exchange programme And that’s just the beginning! Our Hive Wellbeing Hub also offers mental health support, a dedicated Celebrating You space to recognise your achievements, and a Grow With Us programme to fuel your career ambitions. Role Responsibilities: Key Responsibilities: • Lead & Inspire: Drive excellence and motivate your team., • Quality Improvement: Enhance educational programs and operational processes., • Compliance: Ensure a safe and secure environment, meeting all regulations., • Financial Oversight: Manage budgets and resources effectively., • Engagement: Build strong relationships with parents, staff, and the community., • Professional Development: Foster team growth to provide exceptional care. Required Qualifications: About you:, • We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education., • You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills., • You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively.Qualifications and Experience:, • NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3., • Experience as a Nursery Manager or Assistant Nursery Manager., • Strong leadership, organisational, and communication skills., • A focus on delivering high-quality childcare and early education.Apply now and be part of our dynamic team!

Sales Manager – Drinks North East Up to £36,000 per annum + commission (£42,000+ OTE) I currently have an exciting opportunity for an experienced drinks sales professional to join a dynamic, family-run, and rapidly growing business specialising in on-trade drinks within the North East. What You’ll Be Doing • Developing new business across the on-trade, including bars, restaurants, and independent venues, • Building and maintaining strong relationships with existing customers, • Delivering tastings, training, and events to showcase our portfolio, • Working collaboratively with our internal sales and logistics teams, • Staying informed on industry trends and competitor activity Requirements • A proven track record in field sales or as business development manager, internal sales in the drinks/beverage trade, • A passion for the drinks trade, • Confident, target-driven, and able to work independently, • Excellent communication and negotiation skills What You’ll Get • Basic salary up to £36,000, • Realistic OTE of £42,000+, • Opportunities for career progression in a fast-growing business, • A supportive, friendly, and down-to-earth team culture, • Access to exclusive product training, tastings, and industry events Interested? Apply now with an up to date CV to be considered for this exciting Sales Manager opportunity.

Recruitment Team Leader – Education SEND £31,750 - £43,950 + uncapped commission and bonus Office based, Newcastle, NE1 1SA Are you motivated by success? Do you have experience in leading a team of Recruitment Consultants/Resourcers to help reach targets? Do you have a confident and resilient personality? TeacherActive are one of the leading providers of supply teachers and teaching support staff in the UK. We have a reputation for great quality and service and have been operating for 20 years. We have been recognised as one the best places to work in 2024 by the Sunday Times! We also recently won 3 awards at the UK Employee Experience Awards 2024! As part of our growth strategy, we are recruiting for a Team Leader in Newcastle. The Benefits: 🧑 🏫The most effective training and coaching programme in the industry, you will be working in a supportive, friendly, fun environment focused on your success 💰Uncapped commission with no threshold on own billings 💸Branch performance related bonuses 🧑 🎓Fantastic career and promotion opportunities, we are a fast moving and performance-orientated business with excellent rewards 📈Continuous development in our Leadership Development Group ☀️Reduced working hours in school holidays 🏖️28 days annual leave plus bank holidays which increases with length of service. Plus an extra day’s annual leave on your birthday and life admin day! 🏥Private health care and life insurance 💪Discounted Gym Membership and high street discount 🥳Company run functions that celebrate success 🥂Friday cheers The role of a Team Leader: As a billing Team Leader, you’ll be responsible for a team of successful Consultants and Resourcers, with the full support and guidance working alongside the Branch Manager. This is a billing role, so you will need to have a successful track record of agency recruitment and ideally have some team leader experience in education or social care agency recruitment. Key skills required: • Essential - Previous 360 recruitment experience leading a team in Education or temporary recruitment, • Proven track record of exceeding KPI’s and targets, • Ability to drive strong activity levels, • Previous work within a high compliance sector, • Strong customer service and sales skills, • A high standard of written and oral communication skills, • Proactive work with central support teams, • Outstanding organisation skills and strong attention to details You will thrive from leading by example and will be responsible for driving this successful branch to its full potential. It is important that you possess the skills to motivate, inspire and develop a team. If this is something you are interested in then please feel free to reach out to me for a confidential discussion. Georgia - Talent Acquisition Consultant 0121 200 4988

Supported Living Manager / CQC Registered Manager Salary: £34,000 - £38,500 per annum Hours: Full-time with on-call responsibilities Location: Newcastle Upon Tyne About the Role: We’re looking for an experienced Supported Living Manager (CQC Registered Manager) to lead supported living services for adults with disabilities and complex needs. You’ll ensure safe, person-centred care, compliance with CQC standards, and inspire teams to deliver outstanding support. What You’ll Do: Lead and manage supported living teams. Ensure CQC compliance, safeguarding, and service quality. Drive innovation and continuous improvement. Oversee recruitment, training, and staff development. Manage budgets and resources effectively. Build strong partnerships with families, housing providers, and professionals. About You: Experienced in supported living or adult social care management. Strong knowledge of CQC regulations and safeguarding. Excellent leadership, communication, and organisational skills. Flexible, proactive, and person-centred. Qualifications: Level 5 Diploma in Leadership for Health Social Care (or working towards). Level 3 Adult Care qualification. Why Join Us: Competitive salary. Ongoing training career progression. Supportive and innovative workplace culture. Opportunity to make a real difference. Apply today to take the next step in your career as a Supported Living Manager / CQC Registered Manager . About TRCGroup: We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different! We’re friendly and talented and know our stuff!A job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.

A global consultancy is looking for a number of Risk Managers to join their growing team which works across multiple industries including, but not limited to, civil infrastructure, data centres, defence and energy. The roles are available on a hybrid basis and there are roles available from Engineer through to Manager. The Role As a Risk Manager, you’ll be working on high profile projects of varying sizes and complexity and, depending on your level, your responsibilities will include • Working with cost and planning engineers to develop work breakdown structures and robust performance baselines, • Establishing progress and cost monitoring methods,, • Producing project control reports, • Providing performance analysis and recommendations for our clients., • Defining and delivering the Risk scope You… To succeed as a Risk Manager within this business you’ll need to have strong risk experience across the full project lifecycle of engineering, construction or civil projects. Please note, applications from candidates with an IT background cannot be considered. The Package As a Risk Manager within this business, you'll receive a salary of between £40,000 and £75,000 and other benefits including pension (up to 5% employer contribution), private medical insurance, 25 days' (plus bank holidays) and flexible working. In addition, the company is committed to both training and development along with career progression. How to apply… This is an excellent opportunity to join a market leader committed to your career development so if you're interested in being considered, please send your CV via the “Apply Now” button.

Medical Information plays a crucial role in promoting the safe and effective use of healthcare products, supporting healthcare professionals in their clinical decision-making, and helping pharmaceutical and biotech companies meet regulatory compliance standards. Key Responsibilities: • Answer medical and safety questions from healthcare professionals, patients, and consumers via phone, email, or web., • Use approved resources and scientific data to give clear, accurate answers., • Record and report side effects, product issues, and safety concerns according to regulations., • Log all enquiries into internal systems clearly and on time., • Help maintain service quality by reviewing safety reports and responses., • Write custom medical responses when needed, using approved materials., • Support new team members with informal training or mentoring as you gain experience., • Suggest improvements to internal processes and procedures., • Occasionally provide after-hours support on a rotating schedule, depending on business needs. Key Requirements: • A degree in life sciences or a healthcare-related field, • Clear and confident communication skills, written and spoken, • Great attention to detail and focus on accuracy, • Interest in drug safety, medical information, or regulations, • Eager to learn and take initiative, • Fluent in Danish and English (spoken and written at C1 level) About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Please click ‘apply’ or contact Charlotte Fagan (Recruitment Manager) at Planet Pharma for more information: E: T: +442070764110

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Technical Manager Hybrid role with travel Job ref: AZ /64440 Role Purpose & Context: The Technical Manager will lead the development and delivery of technical expertise across the sales and wider commercial teams, ensuring a best-in-class service for our customers. This role is responsible for maintaining compliance with industry standards, managing and developing our technical resources, and fostering strong relationships with internal and external stakeholders. Additionally, the Technical Manager will engage in technical lobbying and industry networking to continuously enhance industry-specific knowledge to drive business improvement. Additionally, the Technical Manager holds leadership and accountability for ensuring the successful delivery of projects aligned with business objectives, on time and within budget. Key Accountabilities Technical Support Operate and continuously improve the technical helpdesk to provide expert support to internal teams, customers, and partners. Deliver tailored solutions including tapered insulation layouts, thermal calculations, component schedules, roof measurements, drainage assessments, and site evaluations. Ensure technical excellence to facilitate sales and enhance customer experience. Technical Specifications, Manuals and Documentation Translate market and customer requirements into clear, accurate technical specifications and documentation. Collaborate with stakeholders to gather and validate data, ensuring products are fit for purpose and compliant with relevant standards. Technical Advocacy Represent the business in industry forums and committees to influence technical standards, legislation, and market positioning. Proactively monitor and shape regulatory developments to support strategic objectives. Certification Lead and coordinate product and system certification processes at national and international levels. Manage testing logistics, execution, and documentation to ensure compliance and market readiness. Knowledge Management Develop, maintain, and share technical expertise across environmental, fire safety, and regulatory domains. Ensure knowledge is current and accessible through continuous learning and structured documentation. Technical Training Design and deliver impactful technical training for internal teams and external stakeholders. Tailor content to audience needs, ensuring deep understanding of product applications and installation best practices. Customer Complaints Provide expert technical analysis to resolve customer complaints and queries. Conduct site visits and documentation reviews to identify root causes and recommend corrective actions. Competition Conduct technical benchmarking and market analysis of competitor products. Generate insights to inform strategic decisions and identify opportunities for innovation and differentiation. Product Development Pro-actively collaborate to translate customer needs into viable technical solutions. Ensure alignment with manufacturing capabilities, cost constraints, and regulatory standards. Leadership & People Management Build and lead a high-performing technical team through coaching, mentoring, and succession planning. Foster an inclusive culture that values diverse perspectives and continuous development. Skills and Competencies: Education & Experience: A degree / equivalent qualification / equivalent experience in a building-related technical discipline, ideally supported by ongoing professional development through workplace experience and external learning Typically 5+ years’ of relevant industry experience, though equivalent experience demonstrating the required competencies will also be considered, with a proven track record of applying technical expertise in commercial environments Technical knowledge/ expertise: Deep understanding of insulation systems, building regulations, and relevant industry standards Demonstrated ability to translate complex technical information into practical solutions for commercial and customer-facing teams. Experience in managing technical projects, including R&D programmes, from concept to delivery. Core Competencies: Strategic Decision-Making: Able to make informed, data-driven decisions that balance technical integrity with commercial impact Influencing & Communication: Strong interpersonal skills with the ability to influence internal stakeholders and external partners, including customers and industry bodies. Leadership & People Management: Proven ability to lead and develop technical teams, fostering a culture of collaboration, innovation, and continuous improvement. Project Delivery: Skilled in managing multiple projects simultaneously, ensuring delivery within scope, time, and budget constraints. Internal & External Contacts: To ensure technical alignment, provide expert support, and contribute to cross-functional collaboration on product development, compliance, and customer solutions. External Contacts: Technical contacts within customer accounts or technical working bodies To lead and collaborate on product development testing and certification processes. To ensure timely delivery on projects. To build technical capability, support customer interactions. To maintain compliance, contribute to technical lobbying, and stay informed of regulatory developments. For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. To apply please contact Andy Zanin 0044 (0) 1789 207070 CONNECT WITH ME ON LINKEDIN. Why select Listgrove? · Five Decades of Market Intelligence · Unrivalled Industry Networks · Recognised International brand · HR Qualified Professionals To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove’s Case Studies page. Throughout 2025, you can meet with Listgrove at the following exhibitions: Packaging Innovations, JEC World, European Coatings Show, Kunststoffenbeurs, K2025, Plastics Live Ireland Performance through People. Please visit for more information on our services, global success and testimonials. Listgrove Limited Registered in England No: 01197713

Project Manager Team Leader – Microsoft Business Central Location: Remote Type: Full-time | Permanent Are you an experienced Project Manager with a passion for leading teams and delivering exceptional Microsoft Dynamics 365 Business Central projects? We’re looking for a proactive Project Manager Team Leader to join our growing team — someone who thrives on organisation, collaboration, and driving successful outcomes for clients. What You’ll Do • Lead multiple Business Central implementation projects from initiation to delivery., • Manage scope, budgets, timelines, and resources effectively., • Collaborate with developers, consultants, and support teams to deliver quality solutions., • Identify and mitigate project risks, keeping clients and stakeholders informed., • Motivate, mentor, and support your team to achieve their best., • 5+ years’ experience delivering Business Central/Dynamics NAV projects within a Partner environment., • Excellent communication, planning, and stakeholder management skills., • Experience with both Agile and Waterfall methodologies., • Experience with LS Central, Tasklet Factory, MobileNAV, or Sana Commerce., • Familiarity with MS Project, Jira, and Confluence., • PRINCE2 Agile or PMP certification., • Competitive salary and benefits package., • Generous annual leave, including your birthday off., • Pension from day one, plus Critical Illness and Death in Service cover., • Electric Vehicle Salary Sacrifice Scheme., • Employee Assistance Programme and Mental Health First Aiders., • Microsoft certification training and ongoing professional development. Apply now and help shape the future of Business Central delivery.

Job Title: QA Manager (Consultant) – GCP Compliance (Biotech / Phase II) About the Company We are a growing biotechnology company advancing Phase II clinical programs. As we expand our clinical operations and global trial footprint, we are strengthening our Quality Management System and GCP oversight. We are seeking an experienced QA Manager (Consultant) who brings strong GCP quality expertise and hands-on experience supporting teams through MHRA and FDA regulatory expectations. This is a contract / part-time / fractional role with flexible engagement structure. Role Overview The QA Manager (Consultant) will lead GCP quality assurance activities across ongoing clinical trials, vendors, and documentation systems. The ideal candidate brings practical, scalable approaches to quality in a mid-stage biotech environment, and can both advise strategically and execute hands-on quality tasks. Key Responsibilities • Oversee and maintain GCP components of the Quality Management System (QMS) to support Phase II clinical activities., • Perform clinical site audits, vendor/CRO audits, and internal process audits., • Ensure ongoing GCP compliance throughout clinical trial execution., • Serve as QA representative for inspection readiness and regulatory interactions, including MHRA and FDA expectations., • Review and approve clinical documentation, including protocols, Investigator Brochures, monitoring plans, TMF records, deviations, and CAPAs., • Support development and maintenance of SOPs and training programs for clinical and cross-functional teams., • Provide coaching and guidance to Clinical Operations, Medical, and outsourced partners., • Support preparation, response, and CAPA follow-up for inspections and audits. Qualifications Required • 7+ years of Quality Assurance experience in biotechnology, pharma, or CRO environment., • Strong GCP quality background supporting Phase I–III clinical trials., • Demonstrated experience preparing for and supporting MHRA and FDA inspections., • Experience conducting clinical site audits and vendor audits., • Ability to evaluate and improve QMS processes in a growing organization., • Excellent communication, collaboration, and documentation skills. Preferred • Experience with EU trials or global Quality oversight., • Familiarity with TMF structure and metrics. Engagement Details • Consulting / Contract / Fractional role, • Estimated workload: 0.4 - 0.5 FTE, depending on stage and needs, • Remote or hybrid, with occasional on-site meetings or audits as required, • Contract duration: 12 months with potential extension

Are you an SAP expert who is passionate about delivering seamless system support? Come and join our team and make a tangible impact on mission-critical business processes. About the role: We’re seeking a passionate and skilled Primary Support Engineer to join our SAP practice. In this exciting role, you will be pivotal in maintaining the integrity and reliability of our clients’ SAP applications, ensuring timely and effective solutions to technical challenges. You will leverage your expertise to analyse issues, recommend improvements, and execute maintenance necessary to enhance system functionality and the overall user experience. If you’re ready to apply your SAP expertise to keep mission-critical systems running at their best, we want to hear from you. What you’ll be doing: As the SAP Primary Support Engineer, you will: • Provide expert SAP UK Payroll support across multiple releases and industries, • Configure, troubleshoot, and optimise SAP modules, ensuring smooth operations for clients, • Perform root-cause analysis of complex issues, identifying practical solutions and preventative measures, • Collaborate with cross-functional teams, acting as a bridge between technical and business stakeholders, • Take ownership of client cases, ensuring SLAs are met without compromising quality, • Suggest and implement process improvements to enhance system functionality and user experience, • Stay updated on SAP releases, best practices, and industry trends, applying this knowledge to client solutions. What we’re looking for: To be successful in this role, you should have: • 7+ years’ experience in SAP UK Payroll, with hands-on exposure to multiple releases, • Extensive technical and/or functional SAP expertise, including configuration and troubleshooting, • Knowledge of SAP architecture, implementation practices, and key functionality, • Strong analytical, problem-solving, and critical thinking skills, capable of tackling complex challenges, • Excellent written and verbal communication skills to collaborate effectively with clients and teams, • Proven team player who contributes to cross-functional collaboration and knowledge sharing. Interview process: Our hiring process is designed to be efficient and transparent. Here’s what to expect: • Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role, • Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team, • Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!, • Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps. Benefits and perks: We offer a competitive salary and a comprehensive benefits package, including • Competitive Salary: We value your hard work with a salary of up to £75,000 per annum, • Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us, • Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum, • Birthday Leave: Celebrate YOU by taking your birthday off, • Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication, • Company Pension Scheme: Secure your future with our Company pension scheme, • Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits, • Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!, • Employee Well-being: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell, • Personal Development: We invest in you with tailored training and career growth, • Employee Referral Scheme: Get rewarded for bringing great talent to our team. About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution! For more details, ___. (Note: Support Revolution does not accept unsolicited CVs from agencies.) By submitting your application, you consent to Support Revolution processing your personal data in accordance with our ___, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.

HiStory Hospitality is looking for a Restaurant General Manager to lead an exciting new opening in Cornwall. You will be a hands on, inspiring and enthusiastic leader, responsible for delivering an incredible dining experience to all our guests in a friendly and creative restaurant environment. What We Can Offer You • 50% staff discount across all restaurants within the group, • Team referral bonus up to £2,000, • Additional paid day off for your birthday, • Staff meal and drinks while on shift, • Regular and calendared staff socials, • Access to Hospitality Action’s Employee Assistance Programme where advice and counselling are available to assist with mental health, • Investment in training and development with qualifications across Wine, H&S, Food Safety and HR Restaurant General Manager Requirements • Previous experience as a Restaurant Manager essential, preferably Michelin or 3+ Rosette, • Proven ability to lead, train and inspire a team, • Possess a passion for hospitality and service at the highest level, • Excellent knowledge of food and beverage, • Experienced in managing financials, recruitment and team development, stock management and health and safety, • Warm, friendly and humble personality, • Enthusiastic and proactive, with impeccable attention to detail, • The desire to develop your career within an ambitious and growing restaurant group We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work. We’d love to hear from you if you’re a Restaurant Manager and up for a new challenge. Tom Sellers Hailing from Nottingham, Tom Sellers is a two Michelin-starred Chef who opened his first restaurant, Restaurant Story, at 26. At launch, Tom’s unique approach garnered significant critical acclaim, being awarded a Michelin Star just five months after opening, with a second star following in 2021. Tom learned his craft from some of the world’s most influential Chefs and spent time working alongside the likes of Tom Aikens in London, Thomas Keller at three Michelin-starred per se in New York, and René Redzepi at two Michelin-starred Noma in Copenhagen, all before the age of 21. Story Cellar, a Parisian inspired rotisserie style restaurant opened in 2023 to much critical acclaim followed by Dovetale at 1 Hotel Mayfair, where the restaurant offers a sustainably minded, produce led à la carte menu of reimagined European classics, bolstered by dishes cooked over the grill, and an abundant raw bar.

Is working within football your vocation? Opportunity here to be a trusted partner for professional clubs at all levels, working with a great product developed by top-flight football people to solve real problems. A fast growth tech start up that solves commercial problems for professional sports clubs is currently making its mark in the UK. After significant early success on the continent with more than 50 high profile clubs signed, they’re now connecting with new partners in the UK. All clients are professional team sports clubs with a focus on football as the most heavily commercialized team sport (the product has been developed by football people with amazing connections). However, the model is equally applicable to rugby, cricket, basketball, ice hockey and more. The first UK hires will be client facing, starting with a full time, remote Customer Success and Onboarding Manager. A big sports fan, you will have worked in a commercial team (commercial sales, partnerships, sponsorship etc.) within a professional team sports environment, understanding how revenue is generated from rights, sponsorship and hospitality and the challenges of delivering full value for them to partners, fans and the club. Your Responsibilities: • Introducing new partners to a specialist SaaS solution from contract signing to go-live, • Support and professional onboarding for new clients (on-site at professional football clubs), • Conducting 1:1 training sessions – both on-site and remote, • Daily support, consultation and assistance to clubs with technical or content-related questions, • Collecting client feedback and helping to make product improvements in collaboration with sales and tech teams, • Enhancing customer retention and satisfaction, • Identifying and pre-empting challenges and risks, as well as upsell opportunities What Sets You Apart: • A customer- and service-oriented mindset with the ability to understand the particular client needs and challenges within the professional sports environment, • Enjoyment and experience of direct client facing roles, • Strong digital affinity and technical understanding, • Fluent English skills are a must (additional European languages, especially German,are a great plus to support international growth), • Positive, open demeanor when collaborating with clients, service providers, and colleagues, • A healthy hands-on mentality, combined with resilience and commitment, • Reliable, independent, structured, and team-oriented working style, • Willingness to travel – being on site at football (or rugby, cricket etc.) clubs, • Strong affinity for and interest and experience within professional sports, • Knowledge of common Microsoft Office applications and CRM systems What We Offer You: • The opportunity to experience professional sports up close every day, • Ownership and responsibility – you’re there from the start and can shape the future of the business in the UK, • Flexible working hours and remote/hybrid work: working at home, in the office and at the sites of our customers, • Individual onboarding and long-term support for your personal development, • Working in an ambitious team with a positive startup atmosphere, • A respectful working environment with flat hierarchies, short decision-making paths, and room for your ideas, • Additional benefits possible upon agreement – tailored solutions instead of one-size-fits-all offers, • Individual mentoring for your perfect career path, • Competitive salary dependent on experience This business has a great story behind it so far. Will you write the next chapter? Get in touch to find out more. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at

Do you have experience delivering end-user training to SaaS customers within the Financial Services sector? Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. Aveni harnesses the power of voice to drive unprecedented efficiency and oversight. We’re using the latest in AI to automate and innovate, empowering businesses to achieve exceptional productivity and compliance outcomes. About the Role As our first Enablement Manager, you’ll take ownership of customer and internal training strategy and execution across our platform. You’ll design and deliver engaging learning experiences that accelerate adoption, improve product confidence, and support Customer Success in driving outcomes. This is both a strategic and hands-on role, combining deep understanding of adult learning principles, SaaS adoption best practices, and creative content delivery. Key Responsibilities • Develop and own the enablement strategy: Define what “great” training and enablement look like across all products and customer segments., • Deliver world-class training: Design and deliver onboarding, refresher, and feature training for new and existing users., • Drive adoption: Identify adoption gaps across customers and work closely with Customer Success Managers to address them through targeted enablement., • Support new feature launches: Partner with Product and Marketing to ensure customers are equipped to adopt new capabilities effectively., • Create scalable learning assets: Build engaging resources — such as video tutorials, user guides, eLearning modules, and certification pathways — to support continuous learning., • Measure impact: Track enablement effectiveness through engagement, adoption, and competency metrics; continuously improve based on feedback and data., • Internal alignment: Equip Customer Success, Sales, and Implementation teams with the knowledge and materials they need to deliver consistent, high-quality training experiences., • Customer advocacy: Gather insights from training interactions to inform product improvements and customer success initiatives. About You You’re passionate about helping people get the most out of technology. You combine instructional design expertise with commercial and operational awareness, understanding that great enablement drives customer outcomes, retention, and growth. You’ll bring: • 5+ years’ experience in enablement, training, learning design, or customer education within a B2B SaaS environment., • Proven success designing and delivering scalable customer training programs that drive adoption and engagement., • Strong understanding of adult learning principles and instructional design best practices., • Experience using Learning Management Systems (LMS), digital learning tools, and content authoring platforms., • Excellent facilitation and presentation skills — confident leading training sessions for both technical and non-technical audiences., • Strong collaboration skills — able to work cross-functionally with Product, Customer Success, Marketing, and Sales., • Experience working with enterprise clients or in regulated sectors (e.g., financial services) is a plus. What We Offer • A collaborative and innovative work environment with awesome career growth opportunities, • 34 days holiday plus your birthday off (inclusive of bank holidays), • Share options – we believe in shared success, • Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do, • Remote and flexible working – remote, co-working spaces, or a mix of both, • Life insurance, income protection and private health care, • Freebies and discounts at a range of retailers, • Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support), • Cycle to work scheme, • Pension scheme (employer contribution matched up to 5%) Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!

About the job Product Coordinator Location: Hybrid working - Gateshead, Tyne and Wear. (Expectation is to be in the office for 2 days per week) Hours: Full Time 37.5 hours per week. Salary Range: Salary range: £28,000 to £35,000 (depending on experience and skillset) Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain, along with select pharmaceutical companies. We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals. Technology is the essence of what we do, but our people make us who we are. What will I be doing? As a Product Coordinator, you will become a key stakeholder within the Product Management team, with responsibility for ensuring that our products, including data services, meet the needs of our clients. This is a creative role in which you will have a level of autonomy and be empowered to define your approach and contribute to the company. This role presents an excellent opportunity to develop strong product ownership skills and gain valuable experience in leading change. You’ll have the chance to work across a diverse range of products and sectors, reflecting the breadth of our customer base. Our aim to offer an exciting and varied position within a successful and growing business. It will be challenging, rewarding and multi-faceted and suit someone who enjoys the challenge of providing innovative data services and software solutions to help solve the problems faced by our clients. This is a customer-facing role that requires strong communication and relationship-building skills with both internal and external stakeholders. You will be the crucial link between clients and our technical teams, focusing on translating business requirements clearly and accurately. A background in IT is not necessary for this position. What will my day look like? Reporting to the Head of Product Management your tasks and responsibilities will be: • You will be responsible for monitoring external published industry changes, reviewing each with C&C Group subject matter experts on a monthly basis and maintaining our industry change register., • You will work with a Product Manager to define and agree Product Roadmaps for a small portfolio of products., • You will manage the product lifecycle for your product portfolio and act as the primary point of contact for our clients for queries relating to your products., • You will assist in the creation of the communication plans for each product release., • You will interact with our customers, capturing their requirements for change or adding new products and services., • You will manage the various SharePoint product communication sites, including access requests and content., • You will produce video content for product training and communications., • You will coordinate internal communications regarding product news and updates., • You will monitor team quality objectives and track the creation of the agreed team deliverables., • You will facilitate regular meetings between the Product Managers and other key related internal functions to support collaboration and internal communications., • You will support C&C Group’s change management function., • You will provide cover and support for the Product Management Team during periods of absence and high-volume workload, such as a product launch., • You will utilise a number of AI tools to assist with a variety of tasks and utilise your experience to evaluate new tools that may add value to the function., • You will liaise with 3rd parties to determine how you can enrich existing products or add new products. More about you Must have: • A varied skillset combined with real-world experience of at least two years within the technology sector and an understanding of the software development and product management lifecycle., • The ability to use Microsoft Office products to create accurate and good-quality documentation., • Individually organised with the ability to manage your time effectively and prioritise tasks in line with agreed priority objectives., • A good eye for detail and a thorough approach when completing tasks where accuracy is important., • Communication skills with the ability to contribute to conversations with groups or individuals of internal or external stakeholders., • Excellent listening skills with the ability to take real interest and understand the customers’ business requirements or issues., • Be creative and have the ability to spot potential opportunities to create new product solutions., • The ability to work as part of a team in preparing tenders to win new business or retain existing business., • Be motivated by new challenges and have an interest in a career in software product ownership. Highly Preferable: • Experience of working within the electricity or gas sector and understand the key concepts of supply infrastructure within the UK., • Analytical skills with an interest in data and systems., • Experience in digital content creation and using video editing tools., • An understanding of AI tools., • Experience of using Microsoft Azure DevOps to aid with the documentation and tracking of requirements and software specifications., • Experience of using Microsoft SharePoint. Nice to have: • Experience of using diagramming tools, such as PowerPoint and Balsamiq, for wireframing. Benefits and Rewards include: • Comprehensive private healthcare for you, including optical and dental, as well as extra cancer care cover and access to mental health support, • 25-28 days holiday, plus public holidays of course, • Payroll Giving Scheme – We will match donations made to your chosen charity!, • A generous monthly team social budget, • Fruit, snacks, and drinks when working in our offices, • Electric Vehicle Scheme, • Ride to Work Scheme, • Extra days annual leave for your wedding/civil partnership, • Free on-site car parking How do I join the C&C Group team? If this advert sparks excitement as well as matches your aspirations and skills, then apply today! If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for smart, innovative, and motivated talent.

Steadman Hub is partnered with a forward-thinking education company that is seeking a skilled HubSpot CRM Manager to join its mission-driven team. Dedicated to transforming the way learners engage with digital education, this organisation is scaling its CRM capabilities to better serve students, educators, and partners across the UK. The company offers a collaborative remote-first culture where passionate professionals thrive. As HubSpot CRM Manager, you’ll take full ownership of the company’s HubSpot ecosystem - driving strategic improvements across marketing, admissions, and learner support. You’ll work cross-functionally with marketing, operations, and tech teams to ensure HubSpot is fully optimised to deliver seamless user journeys, actionable insights, and scalable automation. This is an ideal opportunity for a hands-on HubSpot expert who wants to make a meaningful difference in education while building best-in-class CRM infrastructure. Key Responsibilities • Lead the strategic development and day-to-day management of the HubSpot CRM platform., • Design and implement automation workflows across Marketing, Sales, and Data Hubs., • Build dashboards, reports, and segmentation strategies to support data-driven decision-making., • Collaborate with internal & external stakeholders to map user journeys and optimise CRM touchpoints., • Provide training and support to ensure successful adoption across teams. Experience & Skills Required • Proven experience managing & optimising HubSpot CRM in a fast-paced organisation, ideally within education or tech sectors., • Strong understanding of HubSpot’s Marketing, Sales, and Data Hubs (Service Hub is preferred)., • Excellent communication skills with the ability to translate technical CRM capabilities into business impact., • HubSpot certifications and experience integrating with third-party platforms (e.g. Zapier, Salesforce, custom APIs). Benefits • Competitive salary of £50,000-£60,000, depending on experience., • Fully remote role within the UK, with occasional meet-ups., • A purpose-driven culture with clear opportunities for growth and leadership.

Company Description Cludive is a technology-driven company dedicated to empowering Black immigrants to transition into the tech industry, launch businesses, and build global careers. Through digital learning, tech-focused training, and community support, Cludive addresses challenges such as limited visibility and unclear career paths faced by immigrants. With a vision to leverage technology and AI, Cludive aims to create scalable solutions that remove barriers and empower individuals to thrive in tech and entrepreneurship. The organisation is committed to fostering opportunities and building futures for Black immigrants in the evolving global tech landscape. Role Description This is a full-time remote position for an Information Technology Product Manager. The Product Manager will oversee the development and lifecycle of Cludive's digital learning platform and tools. Key responsibilities include gathering and analysing business requirements, collaborating with cross-functional teams, managing the product roadmap, and ensuring successful product delivery. The role also involves identifying opportunities to optimise processes, integrating technology solutions, and aligning products with the company’s mission of empowering Black immigrants in tech and entrepreneurship. Qualifications • Proficiency in Information Technology and understanding of technical systems, • Strong Product Management skills, including experience with product lifecycle management, • Ability to gather, analyse, and document Business Requirements effectively, • Expertise in evaluating and optimising Business Processes for improved efficiency, • Strong Analytical Skills to assess data and inform decision-making, • Excellent communication, organisational, and problem-solving abilities, • Experience in working with cross-functional teams, especially within tech-focused or mission-driven organisations, • Bachelor’s degree in Computer Science, Business, or related field; relevant certifications are a plus, • Passion for leveraging technology to drive social impact and inclusion Interested? Send your CV and a short note on why you’d be a great fit to with the subject: IT Product Manager – Cludive.

Health Care Assistant Vacancy Main tasks and responsibilities of this position: • The Health Care Assistant (HCA) works under the Theatre Manager in Theatre & Recovery, under indirect supervision of the Nurse Manager in the clinic area and is accountable to both for their working practice., • This is guided by standard operating procedures and requires the individual to use a degree of initiative., • The HCA also provides support for other members of the nursing team and contributes towards the coordination of team activities., • Experience as a support worker is desired but not essential. Good personal skills and a flexible, eager-to-learn and caring attitude will be beneficial in this role., • The HCA will be a member of a small supportive team in an inclusive environment. Important single tasks - Key Responsibilities: • Work alongside and support the registered nurses, • Maintain work areas in each clinical area so that they are clean, safe and free from hazards reporting any potential risks identified, • Measuring and recording the following physiological measurements for routine egg collection or consultation such as:, • blood pressure, • pulse rate and rhythm, • temperature, • height and weight - body mass index, • venepuncture, • glucose monitoring, • perform urinalysis, • Training will be provided if the candidate does not have the above skills, • Prepare and maintain environments and equipment before, during and after patient care interventions, • Act as a chaperone of patients, • Training will be provided to become a scrub practitioner at egg collection and all theatre procedures, • Work in the recovery area under the supervision of a Registered General Nurse and undertake recovery competencies, • Perform venepuncture once trained, • Clean and stock areas, trolleys and cupboards as necessary, • Semen analysis – checking and cleaning of sample room, taking patients to the room, • Make up pots/envelopes using IVF witness system, • Set up and assist at HyCoSY/SIS procedure, • Assist on scan list, • Maintaining, stocking and ordering within the clinical areas to support the nursing team, • Work independently in the clinical area within specified range of competencies, being supported where needed by a registered nurse., • Liaise with nursing team ensuring that everyone is responsible for their own working environment. Communication and Documentation: • Give accurate and appropriate information to patients and groups within own competence, • Communicate effectively with patients, respecting their privacy, dignity, and beliefs at all times, • Identify risks involved in work activities and take action to manage the risks, • Manage own time effectively, • Ensure own actions, communication, and values support equality, diversity, and rights, • Undertake recordkeeping and work within guidelines provided and report any abnormalities, • Be aware of, and if appropriate, assist with clinical audits, • Contribute to the preparation of Standard Operating Procedures (SOPs) and general documentation, • Documenting information and activities with patients in an accurate and timely manner, • Maintain confidentiality for information relating to patients, relatives, staff, and the clinic, • Practice within agreed standards of care and individual competency framework General Duties: • Ensure that all information concerning patients is treated in the strictest confidence, • Relay messages to appropriate employees, • Help in any way to make the department run as smoothly as possible Be aware of and adhere to: • Health and Safety at Work Act, • Staff Handbook policies, • No Smoking policy, • Data Protection Act, • HFEA code of practice Health & Safety: All employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Individual employees should also refer to specific health and safety requirements within their job descriptions Confidentiality: The post holder must maintain the confidentiality of information about patients, staff, and the clinic's business according to the Data Protection Act 1998 Equal opportunities: The Herts & Essex Fertility Centre has adopted an equal opportunities policy and all employees must be aware of their obligations to abide by the spirit and nature of the policy to avoid direct and indirect discrimination Salary: You will be rewarded with an attractive salary depending on your experience and benefit from working alongside a highly talented, friendly, inclusive, well-respected medical and scientific team, allowing you to enjoy a positive work-life balance. The clinic: We are an independently owned clinic managed by leading experts offering cost-effective fertility treatment with outstanding results. In our 36-year history, we have helped with the successful delivery of over 8,000 babies and our dedicated team has helped to create thousands of families. Application: To apply in confidence for the role, please submit your CV with covering letter to and Contract: Fulltime Deadline: Friday 12 December 2025

Medical Solutions Partner (MSP) Location: Field Based - National Are you ready to lead the charge in transforming patient care and access to scientific innovations? You will drive system transformation efforts to improve patient pathways and ensure equitable access to AstraZeneca's scientific breakthroughs. Engaging at a national or regional level, you will act as a Coach, Mentor, and Line Manager for tumor area-aligned Medical Science Liaison (MSL) teams. Your role will integrate advanced scientific expertise, medical system insight, and data-led performance management to optimise standards of care and deliver measurable medical impact. Accountabilities Transforming Care Initiatives • In partnership with the Transforming Care Team, provide medical leadership to co-create, and implement Pathway Optimisation initiatives, integrating lasting solutions that improve equity and patient care., • Collaborate with colleagues to anticipate unmet needs and advance initiatives that improve patient pathways and access., • Lead tumour area field medical strategy, anticipating care gaps and treatment barriers at global, regional, and national levels to optimise standards of care and advance patient outcomes through data-led insights and collaborative territory execution., • Lead all aspects of gathering, analyzing, and sharing impact data on medical activities for tumor field, ensuring data-driven decisions and prioritized resource allocation., • Guide teams to engage in high-impact strategic discussions with external experts, demonstrating deep understanding of AZ portfolio, treatment landscapes, and unmet needs., • Act as Coach, Mentor, and Line Manager for tumour area-aligned MSLs, supporting professional growth, development opportunities, and goal alignment., • Ensure collaborative working practices, cross-functional integration (Medical, commercial, market access), and high team engagement to optimize organizational impact., • Ensure full compliance with the PMCPA Code of Practice across field medical activities, with responsibility for monitoring adherence, delivering training, and upholding exemplary standards in promotional and medical practices., • Relevant degree or equivalent, • Knowledge of Oncology Medical system architecture, • Proven capability in PMCPA Code application and compliance training, AQP/Nominated signatory or to be obtained within 9 months of appointment, • Experience in medical affairs or field-based medical roles, with a strong track record of team and project leadership, coaching/mentoring, and external expert engagement at national or regional level, • Experience contributing to initiatives devoted to pathway redesign, service integration, digital transformation, or diagnostic innovation, • Demonstrated strategic planning and agile execution aligned to evolving medical priorities and enterprise-wide objectives, • Proven experience collecting, analyzing, and communicating field medical impact metrics to influence decision-making, • Operational excellence in compliance management, including PMCPA application, • Relevant advanced scientific degree (e.g., PharmD, PhD, MD, MSc) or equivalent, • Additional training/education in health systems science, health policy, population health, or health system change management, • Leadership/coaching certifications; digital health or data analytics coursework, • Experience spearheading projects dedicated to pathway redesign, improving service coordination, and encouraging innovation in the digital and diagnostics areas, • Prior success in influencing and delivering national/global tumour area studies and evidence generation programmes Ready to make a difference? Apply now to become part of our ground-breaking journey! Date Posted 27-Oct-2025 Closing Date 07-Nov-2025 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

Health & Social Care Assessor - Level 5 ONLY requirement - Newcastle and surrounding areas Remote-based with travel | Competitive Salary + Bonus Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? ·Home-based role with travel ·Competitive salary + bonus opportunity ·Full training and support for unqualified candidates ·No learner sourcing required – we provide all learners for you ·No sign-up documentation required to complete – focus on coaching and assessing Who we’re looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey—providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Qualified Assessors Salary: Level 5 - £30,000 basic + bonus opportunity OTE to £42,000pa If you’re an experienced Health & Social Care Assessor with a background in delivering apprenticeships and diplomas, we’d love to hear from you Unqualified Assessors (Trainee Pathway) Salary: Level 5 – £28,000 (rising after completion of TAQA qualification to £30,000) + bonus opportunity OTE to £42,000pa Through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI’s and will manage your own diary to ensure you achieve these. Key responsibilities: ·Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme ·Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards ·Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion ·Conduct workplace observations to assess practical competency and reinforce learning ·Provide tailored support to help learners achieve their maths and English Functional Skills ·Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully ·Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies ·Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group • Home based role with travel (mileage paid), • Laptop and mobile phone provided, • 25 days annual leave + bank holidays (increasing with length of service), • Christmas & New Year shutdown period, • Pension scheme, • Specsavers scheme, • Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM, • £500 employee referral bonus scheme, • Enhanced sick pay & maternity reward vouchers, • Employee well-being and assistance programme, • Access to EV company car scheme, • Life assurance cover Requirements for the role ·Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above ·Health & Social Care qualification at Level 5 ·Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) ·Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) ·Strong English and maths skills, preferably GCSE grade C or above (or equivalent) ·Proven ability to work in high-pressure environments, meeting targets and deadlines effectively ·Highly organised and self-motivated, with excellent time management, planning, and organisational skills ·Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders ·Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements ·Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) ·Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner’s and employees. To find out more about our commitment to safeguarding please visit the t2 website We’d love to hear from you! Apply today and take the next step in your career with t2 group.

Principal Designer / CDM Manager 📍 Multiple UK Locations (Hybrid: Remote + Site Travel) | 💼 Full-Time | 🌐 Mitie About the Role Are you a skilled Principal Designer or CDM Manager looking for your next challenge? Join Mitie's Projects Professional Services team, where you'll play a pivotal role in shaping construction health and safety across our Central Government Portfolio. You'll provide expert CDM Management and Principal Designer services, ensuring projects are delivered safely, compliantly, and efficiently. This is a high-impact role where you'll champion best practice, innovation, and a culture of safety, while supporting diverse projects ranging from £250k to £5m+. This is a hybrid position: primarily remote but requiring regular site travel to ensure compliance, stakeholder collaboration, and hands-on project support. Opportunities are available across the following regions: • Manchester & the North West, • Bristol & the South West, • Leeds & the North East, • Midlands, • London & the South East Key Responsibilities • Lead compliance with CDM 2015 Regulations, health & safety legislation, and industry best practices., • Provide expert CDM guidance throughout all RIBA stages, from enquiry to handover., • Act as Principal Designer, ensuring planning, management, and monitoring of the pre-construction phase., • Oversee safe project delivery, ensuring clients, designers, consultants, and contractors fulfil their CDM duties., • Manage communication and collaboration across stakeholders, adapting support to each project's scale, complexity, and risk profile., • Support clients in preparing pre-construction information and ensure timely distribution to relevant parties., • Review design risks, method statements, and construction phase plans, ensuring risks are mitigated., • Compile and deliver Health & Safety Files and O&M manuals on project completion., • Conduct CDM health and safety inspections on live projects and provide improvement recommendations., • Deliver training, workshops, and reports to strengthen CDM knowledge across Mitie and its supply chain., • Keep abreast of evolving legislation, updating teams and managing rollouts of changes. Key Attributes • Strong client focus, with the ability to build trust and credibility., • Collaborative and diplomatic, fostering cooperative project environments., • Self-motivated, pragmatic, and proactive, with the ability to manage multiple priorities., • Skilled communicator, both written and verbal, able to simplify complex safety issues., • Confident presenter and negotiator, able to balance safety with project progress., • Analytical, detail-oriented, and inquisitive, with strong problem-solving ability., • Flexible, with a willingness to travel as required. Qualifications & Experience Essential • Minimum 3 years' experience in a Principal Designer role., • Proven knowledge and application of CDM 2015 Regulations., • Experience advising on CDM compliance for complex projects., • NEBOSH Construction/General Certificate or equivalent QHSE qualification., • APS Membership (IMaPS)., • Professional qualification in a design or engineering discipline., • Two-day Principal Designer training course., • Experience with both public and private sector projects., • Strong IT skills: Microsoft Office, Excel, PowerPoint, Teams., • Understanding of prevention principles and design risk reduction. Why Join Mitie? • Work on a diverse portfolio of high-profile government projects., • Be part of a multidisciplinary, collaborative team of Project Managers, QSs, and Coordinators., • Shape the future of construction health and safety at scale., • Access ongoing professional development and training., • A career path where your expertise and leadership will make a tangible impact.

Project Manager – Security Systems Location: UK / Europe (with regular travel) Sector: Security, Electrical & Project Delivery Salary: £60-70,000 DOE Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across the UK and Europe. We’re supporting a respected, employee-owned technology business in their search for an experienced Project Manager to oversee the delivery of complex security system installations across Europe. This role suits a proactive and organised individual who enjoys autonomy, international travel, and leading high-performing installation teams. You’ll coordinate end-to-end project delivery, from planning and scheduling to client handover, ensuring compliance, profitability, and client satisfaction across every project. Key Responsibilities • Manage the planning, scheduling, and execution of multiple security installation projects across Europe, • Oversee on-site teams, contractors, and subcontractors, ensuring full compliance with Health & Safety and Environmental policies, • Review project documentation and contract conditions to ensure scope, budget, and timelines are met, • Coordinate equipment specifications, delivery schedules, and system functionality with clients and internal teams, • Maintain regular communication with clients and senior management, providing progress reports and project updates, • Conduct project reviews and ensure financial tracking aligns with profitability targets, • Oversee commissioning, documentation, and client training to ensure smooth handover and completion, • Ensure adherence to BS EN ISO9001, GDPR, ISO27001, and relevant regional compliance standards What You’ll Need • Minimum 2 years’ Project Management experience within security systems, electrical engineering, or technology infrastructure, • Strong knowledge of CCTV, access control, and integrated security solutions, • Understanding of standard contracts (NEC3/4, JCT, etc.), • Skilled in Microsoft Project, Visio, and the Microsoft 365 suite, • Strong leadership, communication, and problem-solving skills, • Flexibility to travel extensively across Europe and work away from home when required What’s on Offer • Employee-owned organisation – share in the company’s success, • Private healthcare plan, • Company pension scheme, • 25 days annual leave plus bank holidays, • Life Assurance (4x salary) from day one, • Employee Assistance Programme – 24/7 wellbeing and support, • Ongoing training and professional development, • Optional annual private health screening (fully funded) If you would like some more information regarding the ICTS Project Manager role, please contact me.

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: We are seeking an experienced Governance, Risk & Compliance (GRC) Consultant to join our growing cyber security team. You will deliver high-quality GRC services to a diverse client base, help build in-house capability for core offerings, and support the integration of GRC with our Assurance and DFIM service lines. With 3+ years’ experience in information security, data protection, risk management, enterprise IT, legal, or compliance roles, you will have a proven track record of delivering GRC consultancy across sectors. You will demonstrate strong knowledge of frameworks such as ISO, ISF, NIST CSF, NIS/NIS2, DORA, CIS, and Cyber Essentials, and the ability to explain complex requirements clearly to both technical and non-technical audiences. You will have experience engaging with enterprise clients, vendors, auditors, and regulators. Skilled at producing clear, concise reports, you will translate technical findings into business-focused recommendations that support informed decision-making. A hands-on and collaborative approach is essential, balancing strategic oversight with direct delivery. You will be confident in mentoring colleagues, influencing senior stakeholders, and working closely with sales to scope and shape new business opportunities. Reporting to the Head of Assurance Testing, you will actively contribute to client delivery while having dedicated time for professional development, including industry-recognised certifications. This role offers the opportunity to work on high-impact projects within a forward-thinking, supportive environment that values expertise, innovation, and growth. KEY RESPONSIBILITIES: • Deliver high-quality GRC services, including:, • ISO 27001, • NIST Gap Analysis, • CAF Assessments, • PCI DSS, • CSMA, ISF, and CIS Assessments, • Develop and maintain in-house methodologies, templates, and delivery playbooks for core GRC services., • Conduct client workshops, interviews, and assessments to gather requirements and provide actionable recommendations., • Produce clear, concise, and accurate reports, Statements of Work, and other deliverables., • Collaborate with internal teams to integrate GRC services into Assurance and DFIM offerings., • Support Incident Management and Assurance engagements as required., • Provide pre-sales support, including scoping engagements, defining deliverables, and contributing to proposals., • Maintain up-to-date knowledge of industry frameworks, standards, and regulatory changes., • Identify opportunities for service improvement and cross-selling. INDIVIDUAL RESPONSIBILITIES • Deliver high quality GRC consultancy services, • Ensure all deliverables meet defined quality standards and client expectations, • Actively participate in internal training, enablement sessions, and professional development activities., • Share knowledge and expertise with peers to build team capability., • Uphold the highest ethical standards in all interactions with clients, colleagues, and partners., • Manage workload effectively, balancing delivery commitments with learning and development goals. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Requirements • Degree in Information Security, Computer Science, Risk Management, or a related field, or equivalent professional experience. - ESSENTIAL Professional Experience One or more of the following: • ISO 27001 Lead Auditor or Lead Implementer certification, • PCI DSS Qualified Security Assessor (QSA) or Internal Security Assessor (ISA), • NIST Cybersecurity Framework or CAF-related training/accreditation, • Certified Information Systems Security Professional (CISSP), • Certified Information Security Manager (CISM), • Certified Information Systems Auditor (CISA), • Certified in Risk and Information Systems Control (CRISC) Years of Experience • Minimum 3 years’ experience delivering GRC services in a consultancy or in-house security role. - ESSENTIAL, • Proven track record of managing client-facing projects from scoping through to delivery.- DESIRABLE, • Experience working across multiple sectors, including regulated industries (e.g., finance, healthcare, government). - DESIRABLE, • Experience supporting Incident Response planning, tabletop exercises, or assurance testing engagements. - DESIRABLE Other Requirements • Strong understanding of governance, risk, and compliance principles, including key frameworks and regulations such as ISO 27001, NIST CSF, CAF, PCI DSS, and GDPR. - ESSENTIAL, • Excellent written and verbal communication skills, with the ability to translate technical requirements into business language. - ESSENTIAL, • Ability to travel to client sites as required. - ESSENTIAL CORE COMPETENCIES & SKILLS • GRC Experience, • Business acumen, • Strong communicator, • Friendly and approachable, • Calm and considered, • Strong code of ethics and morals

ND Operations Manager • Salary: Circa £40,000, • Location: Remote (with occasional travel to Cheltenham and Deal once a quarter), • Job Type: Permanent, Full-Time, • Start Date: ASAP About the Role We are looking for a proactive, people-centred, and highly organised ND Operations Manager to lead the operational delivery of RTN’s ND Assessment Academy. This is a key leadership role within a fast-growing neurodevelopmental service that supports children, young people, and adults through high-quality autism and ADHD assessments. The ND Operations Manager will provide day-to-day operational leadership to a team of 30+ Neurodevelopmental Assessors, Academy Mentors, and Team Leaders. You will bring structure, clarity, and cohesion to a department made up of staff who are often early in their careers, helping them grow in confidence and competence while ensuring that operational processes run smoothly and efficiently. This role is ideal for someone with strong people-management experience, emotional intelligence, and a talent for building positive, collaborative working environments. If you enjoy problem-solving, supporting staff, improving systems, and helping teams thrive, this is a fantastic opportunity to make a meaningful impact. Key Responsibilities Operational Leadership • Lead day-to-day operations of the Academy, ensuring smooth, consistent workflows., • Oversee caseload distribution, timelines, documentation standards, and operational outputs., • Develop and refine operational systems to improve consistency, efficiency, and quality., • Maintain accurate departmental processes, procedures, and internal records., • Identify operational issues early and proactively implement solutions. People Management • Line manage 30+ ND Assessors, Mentors, and Team Leaders, providing clear guidance and structured support., • Manage early-career staff with confidence, offering coaching, stability, and professional development., • Conduct regular 1:1s, performance reviews, and personalised development plans., • Foster a supportive, psychologically safe work environment grounded in RTN’s core values: Nurture, Respect, and Transformation., • Navigate interpersonal dynamics across a large and growing team, ensuring trust, professionalism, and cohesion., • Provide conflict management and mediation where needed, supporting healthy team relationships. Performance & Quality Oversight • Produce clear performance reports highlighting strengths, development areas, and progress., • Monitor documentation quality, workflow compliance, and operational standards., • Ensure consistent, constructive, and actionable feedback is given across the team., • Communicate key updates, risks, and insights to senior leadership. Training & Development Coordination • Coordinate operational onboarding, induction pathways, and ongoing procedural training., • Maintain and update internal training materials relating to systems and processes., • Support mentors in delivering group training sessions and team learning workshops., • Ensure new staff are fully equipped to work to RTN’s standards. Collaboration & Communication • Work closely with the clinical team to ensure operational processes support clinical quality., • Partner with the Operations Director on scaling and developing the Academy as the service grows., • Act as the central communication point for the Academy, ensuring strong cross-departmental cohesion., • Maintain awareness of relational dynamics across the department and intervene early when needed. About You Essential • Experience managing a large team (30+ staff) in a fast-paced operational environment, • Experience in healthcare, neurodevelopment, mental health, education, or social care settings., • Strong background in performance management, quality oversight, or workflow optimisation., • Experience supporting early-career staff or teams that require structured development., • Demonstrated emotional intelligence and ability to navigate interpersonal dynamics., • Skilled in conflict management and mediation., • Excellent communication skills with confidence giving feedback., • Highly organised with strong planning skills and attention to detail., • Experience working in people-focused settings such as social care, education, youth services, support work, etc. Desirable • Experience delivering onboarding, training, or team development., • Training or qualifications in coaching, supervision, or leadership., • Experience with digital learning or workflow platforms. Company Benefits • Annual bonus scheme, • Company pension, • Fully remote working, • Private Medical Insurance, • Supportive, values-led culture centred around Nurture, Respect, and Transformation, • Opportunities to contribute to service development and long-term organisational growth Why Join RTN? At RTN, we’re building accessible, innovative neurodevelopmental services that prioritise compassion, quality, and continuous improvement. As ND Operations Manager, you’ll shape the experience of our assessors, strengthen our service delivery, and play a key role in supporting individuals and families seeking autism and ADHD assessments. If you’re a people-focused leader with a passion for operational excellence and team development, we’d love to hear from you. Apply now and help shape the future of neurodevelopmental services at RTN Mental Health Solutions.