Head of operations jobs in LisburnCreate job alerts

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen., • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

An establishedand highly successful Northern Ireland business is seeking a Business Technology Lead to drive digital.transformation across multiple business functions and help shape the next phase.of its growth. This is a newlycreated role offering a unique opportunity to work directly with seniorleadership, including the Managing Director, Finance Director and TechnologyDirector, to identify opportunities for improvement, modernise processes andmaximise the value of technology across the organisation. Initially, yourfocus will be on delivering tangible business improvements across 5-6 keyfunctions. Over time, the role is expected to evolve into a broader technologyleadership position, providing significant scope to influence strategy, buildcapability and shape the future direction of technology within the business. The Opportunity You will act asthe bridge between business operations and technology, working closely withdepartmental leaders to understand challenges, identify opportunities anddeliver transformation initiatives that improve efficiency, customer experienceand commercial outcomes. Rather thanbuilding technology solutions yourself, you will focus on setting priorities,coordinating stakeholders, managing delivery partners and ensuring investmentsgenerate measurable business value. Key Responsibilities Partner with business leaders to identify opportunities for improvement and transformation. You will work with senior leaders to identify where technology can remove friction, improve efficiency and support future growth, then drive some initiatives through to delivery. Evaluate emergingtechnologies, including AI and automation, and assess their practical business application. Develop business case, measure benefits and prioritise investment opportunities. Support the leadership team with technology and transformation planning. Help define the futuretechnology operating model and long-term strategy About You We're interestedin people who combine strong commercial awareness with experience leadingchange and transformation programmes. You may currentlybe working as a: Digital TransformationLead Business Transformation Manager Technology Business Partner Head of Business Systems Change & Transformation Manager Business Improvement Manager Digital Programme Manager You'll likelybring: Experience leading business transformation or digital change initiatives. Strong stakeholder management skills and the ability to influence senior leaders. Experience improving processes, systems and ways of working across multiple business functions. Commercial awareness and the ability to build business cases and demonstrate ROI. Experience working with third-party technology providers and delivery partners. Knowledge of CRM, ERP, data, reporting, automation or business technology platforms. A pragmatic, hands-on approach with a focus on delivering outcomes. Why Apply? Newly created role with significant visibility and influence. Direct exposure to senior leadership and strategic decision-making. Opportunity to shape the technology and transformation agenda. Clear progression towards a broader technology leadership position. Varied role spanningpeople, process, technology and business strategy. Competitive salary of £60,000 - £70,000 plus benefits. If you enjoy driving meaningful change, influencingsenior stakeholders and helping businesses realise the full value oftechnology, we'd love to hear from you Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Environmental Techniques is seeking a CCTV Rig Leader to head a wastewater CCTV unit in Lisburn. You will lead surveys of sewers, manholes and drainage networks, using advanced equipment and trenchless technology, and ensure accurate reporting of findings. The role requires prior experience leading CCTV survey crews, with readiness to handle site operations and reporting responsibilities. Travel to Ireland, Scotland, and Isle of Man may be required. #J-18808-Ljbffr

Job Summary: The manager is central to ensuring that Praxis Care achieves its goal of providing quality care to the most vulnerable in our societies. Reporting to the Head of Operations, the Project Manager will ensure the effective and efficient management and development of the service in line with organizational strategy, ensuring regulatory, organizational, and contract compliance, while at all times promoting the Praxis Care values and brand through high-quality support of the people we support. All applicants for positions at the level of Manager or above within Praxis Care are required to disclose any actual, potential, or perceived conflicts of interest. This includes any direct or indirect involvement with individuals, firms, companies, or organisations that have, or are seeking to establish, a contractual relationship with Praxis Care. Failure to declare such interests may result in disqualification from the recruitment process. If a conflict of interest is identified after an appointment has been made, it may constitute grounds for disciplinary action, up to and including dismissal. PRAXIS CARE IS AN EQUAL OPPORTUNITIES EMPLOYER. Key Accountabilities: Ensure that all work within the service is user-focused, co-produced, and upholds the principles of respect, privacy, dignity, fulfillment, independence, and choice. Oversee and contribute to the referral process, admission, and review procedures while working in partnership with the relevant statutory agencies, the people we support, their families, and others in co-producing and developing person-centred programs of care and support. Monitor and support individuals towards increased independence and contribute to the review of each person we support in partnership with them and the multi-disciplinary/agency teams. Deal with issues of concern or complaints sensitively and appropriately, following policy and procedure. Coordinate and contribute to the advertising of staff vacancies, selection, recruitment, and induction of new staff in partnership with Support Services. Provide effective, quality-driven leadership of all staff within the service through regular supervision, effective communication, management of workloads, assessment and verification of staff undergoing career development qualifications, and identification of development needs. Personally contribute towards a positive, cohesive, and therapeutic environment and deal appropriately with matters relating to disciplinary, grievance, untoward incidents, and complaints. Develop good working relationships and actively promote community presence within the locality through positive representation of the Praxis Care brand. Ensure efficient and effective administration procedures and systems are in place to comply with Praxis Care policy and regulatory/legislative requirements, including rota planning and the storage and dispensing of medication. Ensure that all reporting procedures are completed accurately and efficiently. Complete annual reports on the evaluation of the service. Be fully involved in the preparation and control of the service budget as determined by senior management, ensuring the service budget and financial procedures are adhered to and that all monies are correctly accounted for. Maintain regular review and oversight of the service budget on a monthly basis. Maintain responsibility for the oversight of the people we support funds where appropriate. Complete Health & Safety monthly monitoring reports and work in partnership with landlords, contractors, and health and safety experts to ensure that all activities are carried out in a manner that is safe for everyone within the service and in accordance with regulatory/legislative requirements and Praxis Care policy. Ensure that all Health & Safety reports within the people we support homes are completed to ensure their safety. Requirements of the Role: Must be eligible to be registered with RQIA as Registered Manager for this service. Must hold the relevant qualification for this role. Participate in the organization’s performance management process. Participate in an out-of-hours on-call service on a rota basis. Adhere to and model the organization’s values, behaviors, and competencies at all times. Carry out duties of the role in accordance with Praxis rules, regulations, and policies. Carry out additional duties of the role and all other required duties as necessary. The above-mentioned duties are not exhaustive, and the post holder will be required to carry out other duties as necessary. It should be noted that stated duties or location associated with the post may change to meet the future needs of the organization. An AccessNI Enhanced Disclosure Check will be required for this position. A criminal record will not necessarily be a bar to obtaining a position. Praxis Care adheres to the AccessNI Code of Practice, a copy of which can be made available upon request. Link to COP - publications/accessni-code-practice Criteria: Education, Experience & Training Qualifications Essential: 3 years of experience in a supervisory or management role in a health and social care setting. Qualification in: Social Work 1st Level Nursing Allied Health Profession Level 5 in Leadership for Health and Social Care services in relevant pathways. Must be registered with the appropriate body within the first six months of employment. Desirable: Previous management experience within supported living and collaboration with Housing Associations. Experience in contracts management. Skills & Competencies: Full valid driving licence and access to own vehicle (If a disability precludes an individual from holding a driver’s licence, it should be stated how they can meet the mobility requirement of the post) Capable in the use of IT software, including Microsoft packages. Change Management. Excellent written and verbal communication skills. Highly proficient in the assessment of needs and delivery of support plans and risk assessments. Organizational skills. Experience of working within Learning Disabilities, Mental Health, and Autism. Attributes: Available to work flexibly. Will be required to take part in ‘Out of Hours’ consultation. Motivated to drive continuous quality improvement and development of the service. Committed and passionate about delivering a person-centered approach. Ability to plan and organize workload to achieve deadlines. Solution-focused approach. Praxis Care is a leading provider of specialist care and support services for individuals with complex needs, supporting individuals with mental ill health, learning disabilities, autism and dementia. The organisation is committed to delivering personalised, compassionate care that promotes independence and improves the quality of life for the individuals they serve. With innovative programs and a dedicated team, Praxis Care focuses on creating positive outcomes, empowering people to lead fulfilling lives while actively supporting communities across the UK, Ireland and Isle of Man. • Right to work in the UK, • 3 years of experience in a supervisory or management role in a health and social care setting., • 3rd Level qualification in the health and social care field or Level 5 in Leadership for Health and Social Care services in relevant pathways., • Full valid driving license and access to own vehicle., • Previous management experience within supported living and collaboration with Housing Associations., • Experience of contracts management., • Supervision, • Decision Making, • Leadership #J-18808-Ljbffr

Praxis Care is seeking a Manager for the Lisburn service to lead a multi-disciplinary team delivering person-centred support.You will report to the Head of Operations and ensure regulatory, contractual compliance and high-quality care for vulnerable individuals.Essential criteria include 3 years in

This role offers the opportunity to play a key role in driving improvements in financial processes, systems, and performance while enjoying the autonomy and strategic input of a senior position without the demands of full-time hours. Lead and support the day-to-day operations of the finance function

Confident communication with senior managers and with technical and non-technical audiences is essential, along with good proficiency in MS Office, MS Project and SharePoint. Knowledge of Microsoft 365, cloud and on-prem server platforms, Active Directory, firewalls, WAN, SD-LAN, WLAN, SIEM, DSPM an

This role offers the opportunity to play a key role in driving improvements in financial processes, systems, and performance while enjoying the autonomy and strategic input of a senior position without the demands of full-time hours. Lead and support the day-to-day operations of the finance function

Your New Role Reporting directly to the Project Partner, you will be responsible for leading the successful delivery of complex projects across a variety of sectors and values, acting as a key point of contact between clients, consultants, contractors, and role will involve managing projects through

Package/Benefits: Competitive salary, depending on experience Hybrid working - 4 days office / 1 day working from home 25 days annual leave per year Bank Holidays in addition to annual leave Belfast location Full-time position Senior operational leadership role Opportunity to lead an

The LPI Group is seeking an experienced Office Manager to oversee the London office's day-to-day operations, ensuring a productive and welcoming environment for staff and visitors. This on-site role requires strong organisation, excellent communication, and proficiency in Microsoft Office, with resp

Benefit from a hybrid working approach, with an expectation of being in the office or on a client site for a minimum of two days per week, depending on the role and assignment. Support the development of modern Security Operations services and ways of working, sharing your expertise across our Digit

We have over $100M ARR, we’re profitable, growing fast, with over a quarter of a million subscriptions across consumers and small businesses. Own the survey infrastructure, run weekly and monthly analysis of headline scores, journey trends and verbatim themes, and turn that insight into decisions

Strategy & Operations Manager to drive the dual-platform strategy in the U.

Artemis Human Capital are recruiting a Head of Finance to lead the finance function for an established, growing business.

Additional benefits and information for the role of Head of Finance. Suitable Candidate for the Head of Finance role. Fantastic opportunity for someone wanting flexibility and hybrid working only needing to go into the office only twice a month if that level of remote working is preferred.

Pratap Partnership are exclusively recruiting for a well-established and complex manufacturing business in South Yorkshire who are looking to appoint a Head of Finance Business Partnering on a 12-month fixed-term contract.

They are seeking a Head of Finance to lead financial strategy, shape operations, and partner closely with the leadership team. Are you ready to take ownership of a finance function and help drive a business through its next stage of growth?. This building materials / construction supply company has

Head of Finance role in a growing organisation, responsible for financial direction, operational decision-making, and robust financial control. Involves leading finance operations, reporting, budgeting, and analysis.

Lead finance transformation initiatives for a UK organization, focusing on systems, processes, data, and automation.Requires a qualified accountant with transformation experience.

Other suitable skills and experience include Head of Finance, Finance Director, Senior Finance Manager, Trust Finance Lead, School Finance Head,. Ivy Education Trust is seeking a dynamic and strategic Head of Finance to lead our Finance Team and ensure the financial health, stability, and long-term

Applicants must hold a recognised professional accountancy qualification such as ACA, ACCA or CIMA and will likely already be operating at Financial Controller, Head of Finance or Finance Director level within a commercially focused environment. Following significant investment, the successful launc

An impressive, modern office in the heart of beautiful Beaconsfield Old Town, surrounded by cafés, restaurants and shops, with excellent road links just off the M40 and a 10-minute walk from Beaconsfield train station. Discount scheme offering savings across a range of sectors. Head of Finance, Fin