Information Technology Engineer
2 days ago
Watford
IT Engineer (3-6 Month Contract, Likely to Go Permanent) Location: Watford with regional travel Contract: 3–6 months initially (very strong chance of permanent hire) We’re supporting a growing hospitality group that is looking for an experienced Regional IT Engineer to provide hands-on technical support across multiple hotel sites in the South of England, as well as their head office. This is a great opportunity for someone who enjoys a mix of on-site work, problem solving, project involvement and working closely with operational teams. The contract is initially 3–6 months, with a high likelihood of converting to a full-time permanent position. What You’ll Be Doing • Supporting and maintaining IT hardware and software across hotel properties, • Handling second-line support for end users, resolving issues quickly and professionally, • Providing support for hotel systems including PMS, WiFi, telecoms, AV, and TV systems, • Working directly with senior stakeholders and board-level staff when needed, • Managing relationships with third-party suppliers and ensuring smooth service delivery, • Assisting with procurement of IT equipment and services, • Providing hands-on support in communications cabinet patching, office moves and general infrastructure tasks, • Training on-site teams to strengthen local IT capability, • Contributing to IT projects such as upgrades, new system rollouts and property expansions, • Documenting systems, configurations and processes clearly What We're Looking For • 2+ years’ experience in IT support, helpdesk or hands-on technical engineering, • Strong troubleshooting and analytical skills, • Experience working across Microsoft technologies: – Active Directory – Azure – Exchange – Desktop and user management • Understanding of LAN/WAN networking and protocols, • Experience supporting hospitality systems such as Opera PMS, Micros, HotSOS, Mitel, digital signage or key access systems (desirable), • Practical experience with Ethernet/fibre patching and telecoms wiring, • Confident communicator with a customer-focused approach, • Someone comfortable working independently across multiple sites and managing their own workload Why This Contract Is Attractive • Strong likelihood of becoming a permanent role, • Varied, hands-on technical position, • Exposure to multiple hotel environments and hospitality systems, • Opportunity to take ownership of a regional IT estate, • Collaborative team and supportive environment