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The Head of Economic and Social Analysis is an analytical professional, within the Policy Directorate, who is responsible for taking ownership analysis that supports the DVSA’s policy and operational delivery work. Read more about Civil Service Pensions here. Build the DVSA’s forecasting capabil

We are looking for a Head of Complaints and PALS to lead our corporate Complaints and PALS function. Are you an experienced senior leader with a strong background in complaints, patient experience, governance or quality improvement? Do you have the skills to lead a high-profile service that sits at

A prominent NHS healthcare organization in Epsom is seeking a Deputy Head of HR Services. This senior leadership role focuses on strategic and operational HR delivery, service improvement, and workforce initiatives. The ideal candidate will lead workforce initiatives, ensure high standards of servic

As Head Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. Hoppers St Christophers Place - Head

In addition to maintaining strong operational performance, the Head of Support is expected to lead the strategic evolution of the function, ensuring that service delivery models, tooling, and processes are modern, scalable, and aligned with the needs of the business as the organisation continues to

Our client is a global payments company on a fast track growth journey.As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-quality client services.You will lead service teams, ensure operational excellence, enhance client satisfaction, a

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

A local government authority in Greater London seeks a Head of Service for Early Years and Family Wellbeing. Responsibilities include overseeing the Best Start in Life offer, shaping support for children and families, and driving long-term workforce planning.

Champion the adoption of new technologies and ways of working to enhance efficiency and service delivery. A leading organisation operating across the UK property sector is seeking an experienced and commercially driven Head of Surveying to lead and grow a high-performing national function. Strong tr

A leading educational recruitment service seeks a qualified Head of RE / RE Teacher for a high-performing secondary school in Hackney, starting September 2026. Recent 'Good' or 'Outstanding' teaching observations are also essential. Successful candidates should have UK QTS, excellent communication s

Head of Security - (Physical / Personnel) 2LOD. Experienced in developing and implementing Security strategies, providing a professional service that aligns security requirements with business needs and taking a pro‑active approach to identifying trends and anticipating risks. Lead the ongoing dev

Interim Head of Community Learning Disability Team (CLDT) ? Location: Royal Borough of Greenwich, London. Head of Service / Senior Leadership level. Interim Head of Community Learning Disability Team (CLDT).

ELEVATE PROJECTS LTD is seeking an experienced Head of Repairs in Woodford, UK, to provide operational leadership for their repairs service. This position offers competitive pay rates and the possibility of transitioning from temporary to permanent employment.

Head of Salesforce Field Service (UK & Ireland). Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Head of Salesforce Field Servi

Head of Salesforce Field Service (UK & Ireland). Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Head of Salesforce Field Servi

My client, a large UK Financial Service Organisation is seeking a Head of Technology Operations to build a Technology Operations function from scratch and lead it at national scale to join their London based office. Head of Technology Operations – Technology, Reliability, Incident Management, Team

A local authority in London seeks an experienced Interim Head of Community Learning Disability Team (CLDT) to provide strategic leadership and oversee service delivery. The role involves leading multidisciplinary teams, managing budgets, and driving service transformation to enhance outcomes for adu

A renowned public service organization is seeking a Head of Skills & Capability to lead the skills and learning agenda. Candidates should have extensive experience in leading large-scale skills strategies and strong partnership-building skills with senior leaders. This role involves creating a visio

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK.We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. This role leads teams, oversees appeals and complaints, monitors service quality, and collaborates with stakeholders.

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

Ericsson is proud to be an Equal Opportunity Employer. Ericsson is looking for a Head of Integration Services Hub1 within Service Line (SL) Business and Operations Systems (BOS) as a key leadership role part of BOS Delivery Excellence, responsible for leading the service excellence. Ericsson South A

A leading telecommunications company in Greater London is seeking a Head of Integration Services Hub to lead service excellence and a team of senior professionals.The role focuses on pre-sales and integrated delivery models, requiring over 12 years of telecom industry experience and strong people ma

The Head of Facilities will deliver the Facilities function by leading service delivery, supplier management, project management, budget management, health & safety, environmental, office moves and closures including dilapidations. Manage the facilities aspects of various projects, for example new o

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. Now, we're looking for a Head of Marketing to join our team who fully

Head Service Design and Business Analysis G15 (1). The Change team within Strategy & Communities leads this work, bringing together programme leadership, delivery, service design, business analysis and PMO into a single function. We are seeking a Head of Service Design and Business Analysis to lead

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. This role is pivotal for enhancing service standards and enriching customer loyalty across global platforms. Essential qualifications include over 10 years of

A leading food delivery service based in Greater London is looking for a Head of New Business to enhance their partner network in retail and restaurants.

A local authority in Southend-on-Sea is looking for an experienced Head of Service for Safeguarding & Family Support. Candidates should have proven leadership experience in safeguarding and a track record of driving service improvement. This position offers a rate of £600 per day and requires on-si

Head of Service – Community Learning Disability Team (CLDT). We are seeking an experienced and strategic leader to take on the role of Head of Service for our Community Learning Disability Team (CLDT). Provide strategic leadership and direction for the Community Learning Disability Service.

We are looking to recruit a highly motivated, innovative and enthusiastic Head of Healthcare for the Integrated Healthcare Service at Oasis Restore. Deliver high quality, age‑appropriate health and wellbeing services to young people residing at Oasis Restore School in accordance with evidence‑ba

A leading life sciences service provider is seeking a Head of Sales to drive new business growth and shape commercial strategies. The ideal candidate will have a proven sales record within the life sciences sector and experience in coaching and team development.

A leading housing association is seeking a Head of Contact Centre to lead and develop a high-performing team. Candidates should have senior-level experience in customer service within the social housing sector and proven change leadership abilities. The role is hybrid, requiring occasional office at

A global facilities management provider is seeking a Head of Technical Services in Greater London. Candidates should possess extensive knowledge of Health Technical Memoranda (HTMs) and experience in similar roles. This position offers an opportunity to drive service improvements and strategic growt

A leading postal service provider is looking for a Head of Wholesale Contracts to manage high value commercial contracts and ensure compliance with legal and regulatory requirements.The ideal candidate will have extensive experience in contract management and negotiation, as well as strong analytica

The postholder will be responsible for the operational management of an agreed portfolio of services which will also include Initial Response Team, Localities, Hospital Social Work Team and Safeguarding, ensuring the effective and efficient use of allocated resources to provide a service organised a

A core part of the role will be embedding family‑led decision making, whole family practice, and restorative approaches across the family support systems to ensure children remain safe, supported and able to thrive in their families and communities. You will lead a borough-wide system that include

A prominent housing association in London is seeking a Head of Contact Centre to provide strategic oversight and inspire a high-performing team. Candidates should possess senior experience in customer service management and a strong understanding of the social housing landscape. This position is hyb

A major housing association in Greater London is seeking a Head of Contracts and Commercial Partnerships.The role involves leading the mobilisation and management of repairs contracts, ensuring high-quality service delivery.Ideal candidates should have senior leadership experience, a strong understa

Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service. We are recruiting for a commercially driven Head of Business Development to lead national growth across the Merlin Venues UK portfolio.

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the Customer Care team fully impl

Champion the adoption of new technologies and ways of working to enhance efficiency and service delivery. A leading organisation operating across the UK property sector is seeking an experienced and commercially driven Head of Surveying to lead and grow a high-performing national function. Technical

A healthcare regulatory body in Greater London is seeking a Head of Investigations.The role includes leading the investigations team, ensuring efficient casework management, and delivering high-quality service to stakeholders.Candidates should have comprehensive knowledge of healthcare regulation an

A leading healthcare organization is seeking a Head of Healthcare for the Integrated Healthcare Service to lead high-quality health services for young people. Responsibilities include delivering responsive healthcare services, managing a diverse team, overseeing budgets, and ensuring compliance with

A leading charity for cancer support is seeking a Head of Northern Ireland to provide strategic leadership and influence within the health and public service sectors. This role demands a credible leader with significant experience in senior roles and a strong track record of building relationships a

The Head of Healthcare Analytics plays a critical role in strengthening Vitalitys healthcare analytics capability and ensuring we have trusted, high-quality insight to support effective claims fund management, clinical risk oversight and service improvement. Our award-winning Vitality health insuran

A leading payment service provider in London is seeking a Head of Operations (Payments) with over 15 years of operational leadership experience in Banking or FinTech. The ideal candidate will have a solid history in project management and a deep understanding of payment systems and compliance regula

The role ensures fair, transparent, high‑quality service across customer support, appeals, and complaints, while maintaining compliance, programme integrity, and customer trust. Reporting to the Deputy National Agency Director, the Head of Erasmus+ Customer Experience, Appeals & Complaints leads a