Manchester
Location: This role can be based in either our Manchester or Burscough (Lancashire) office. WHO we are… The vision of House Digital and what we are all about. House Digital is an award winning, Prolific North Top 50 Digital Agency. We are a full-service digital marketing and training company, delivering strategic, innovative and results-driven solutions. We specialise in integrated, multi-channel campaigns and operate heavily in ecommerce. We have a scientific approach to digital marketing, with a huge emphasis on hypothesis testing and learning, to be better able to predict results for our clients. Our strategy is to reduce the risk of spending BIG on digital by making activity and results as predictable, controllable and as accurate as can be. At House we think outside the box and take ownership of performance. We call ourselves the architects for our clients' extraordinary growth. We do this by thinking smarter, delivering quicker, and acting more commercially than the competition, and we do it through innovation, insightful action and long-term partnerships with brands. We are unlike the channel centric agencies that sell on hours and report on sessions and impressions. We know for extraordinary growth, that is both aggressive and sustainable, that we must strengthen internal teams, outsmart the competitor and strategise for the future digital landscape. WHY you’re here… The core purpose of your job role. Working under the close direction of the Senior Account Manager or Account Manager, the Paid Executive supports the delivery of paid media campaigns for a wide range of clients, working closely with Account Managers to help implement strategies that improve organic visibility, drive traffic and support client goals. This is a hands-on, learning-focused role that gives the opportunity to build a strong foundation in paid media (in platforms such as Google Ads, Meta Ads, and LinkedIn) whilst gaining experience working across multiple clients and industries. They will play a vital role in campaign execution, data analysis, reporting and general account support. With time, they will begin to take more ownership of tasks, gain client exposure and grow into more strategic responsibilities. WHAT you’re here to do… The responsibilities, duties & tasks you are expected to deliver when performing your job role. Campaign delivery & account support (70%) • Support the execution of paid advertising campaigns across platforms like Google Ads, Meta Ads, TikTok, LinkedIn and Microsoft Ads., • Understand your client’s agreed Statement of Work and ensure that all services in scope are executed and delivered to the highest quality., • Monitor live campaigns daily for performance changes, flagging any irregularities to the team., • Upload ad creative, schedule campaigns and check tracking codes under the guidance of more senior team members., • Conduct basic keyword research and audience targeting setups as directed., • Support in quality assurance of ads, tracking parameters, and landing page links before campaigns go live., • Assist in compiling performance reports using Google Looker Studio, GA4 and other analytics tools., • Help prepare presentation decks and contribute data or insights for client meetings and business reviews., • Maintain accurate records of tasks, hours and deadlines using internal time-tracking tools and project management software., • Ensure that all tasks that are assigned to you are delivered within an appropriate timescale and are delivered to your line manager or to your client within the deadline and to the highest quality., • Ensure all internal software & processes to manage your tasks are up-to-date and accurate., • Stay up to date with paid media trends and industry news to feed into team discussions and learning., • Contribute research, insights or slides to new business pitches and proposals under guidance from senior team members. Client relationships (20%) • Join client calls, meetings and briefings to take notes, learn and eventually contribute where appropriate., • Help prepare client presentations, decks and reports, ensuring data is accurate and well-presented., • Respond to simple client requests in a timely, professional manner - escalating anything complex to your Account Manager or SAM., • Learn to interpret client feedback and help implement any follow-up actions. People & culture (10%) • Uphold the House Digital values: being totally transparent, getting better every day, creating a family unit and prioritising fun., • Take ownership of your learning - attend training sessions, shadow more senior team members and ask questions to continually improve., • Collaborate with other departments (SEO, Digital PR, Design, Content) to help deliver joined-up digital campaigns., • Contribute to a positive and productive team culture by being proactive, curious and supportive of others., • Ensure that good communication channels are maintained with the wider team., • Refer to senior team members for advice and support, as and when appropriate., • Ensure timesheets are completed accurately and on time. In addition, you will be expected to undertake any other task, deemed to be reasonable and appropriate to this role, as directed by your line manager. HOW you will deliver in the job role… The knowledge and experience you are expected to apply when performing your job role. • 6-12 months of experience in a digital marketing, media or advertising role, ideally within an agency or fast-paced environment., • A working understanding of PPC, digital advertising and data-driven marketing., • Basic knowledge of Google Ads, Meta Ads Manager, TikTok Ads Manager and/or Google Analytics., • Proficient in content creation across various Ad and Social platforms, • Comfortable working with spreadsheets and learning data reporting tools., • Strong attention to detail, especially when handling data., • Good written and verbal communication skills - confident in drafting e-mails and presenting research clearly., • Strong copywriting skills, • Eagerness to learn, take on board feedback and work collaboratively in a team., • Organised and reliable - able to manage multiple tasks and meet deadlines with guidance., • Comfortable using Google Workspace (Docs, Sheets, Slides) and project management tools (e.g. Asana, Trello, Monday.com). The WAY you’re expected to behave and demonstrate the House Digital values… The behaviours you will need to demonstrate when delivering the WHAT and applying the HOW. GETTING BETTER EVERY DAY • You step outside your comfort zone and continuously seek opportunities to learn and improve in your role., • You are open to feedback and act on it to improve your skills and work quality., • You approach challenges with positivity and a mindset of learning, not just doing., • You take the initiative, plan ahead and stay organised to meet deadlines., • You are driven and ambitious and look to find solutions, not just problems., • You embrace change and tackle the hardest task first by "eating the frog". BEING TOTALLY TRANSPARENT • You share successes and challenges openly with the team., • You seek clarity or help when you are unsure, rather than leaving things unspoken., • You ask for and give honest feedback in a constructive manner., • You ask questions to ensure alignment with team goals and expectations., • You update the team on your progress without needing prompting., • You admit your mistakes and use them as opportunities to improve. CREATING A FAMILY UNIT • You treat colleagues with respect, kindness and empathy, like family., • You offer help to teammates when they're struggling or need assistance., • You are a positive and supportive presence for your colleagues., • You foster trust by being dependable and consistent in your actions., • You show good collaboration and open communication within the team., • You celebrate the professional and personal successes of others with genuine happiness. PRIORITISING FUN • You maintain a positive attitude even in challenging situations., • You find ways to make tasks and challenges fun and enjoyable., • You show your personality and don't always take yourself too seriously., • You bring energy to the team by engaging in activities or light-hearted moments., • You participate in team events and social activities enthusiastically., • You support others in maintaining a sense of enjoyment in your work. SUCCESS MEASURES… The results you are expected to deliver and how your performance will be measured. Campaign contribution & delivery • Timely and accurate completion of assigned tasks and deliverables., • Quality and accuracy of campaign setups, updates and tracking tasks., • Effective collaboration with internal team members to support overall campaign performance. Client satisfaction & communication • Positive feedback from Account Managers and clients on communication, responsiveness and attention to detail., • Demonstrated improvement in client support skills and the ability to take on more responsibility over time., • Consistent, professional handling of client requests, updates and reporting. Learning, growth & team contribution • Evident progression in paid media knowledge and capability, supported by training and self-driven learning., • Active participation in internal meetings, brainstorms and knowledge-sharing initiatives., • Demonstration of House Digital values and contribution to a positive team culture.