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Important information Please note that Apollo Home Healthcare does not hold a sponsorship licence. Therefore, we are unable to consider applications from individuals who require sponsorship to work in the UK, either currently or in the future. Job description Healthcare Assistant Location: Leyland, PR25 Pay Rate: £13.00 - £14.50 per hour Shifts: Part Time | Nights | 9pm - 7am About us At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs - we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage , and Commitment - and we're looking for people who share those values. Meet Our Client A sociable teenage boy who enjoys interaction with his family and care team. He enjoys listening to music and watching TV, especially his favourite show 'Mr Tumble'. He also likes sensory based activities and having stories read to him by his care team. Upon the arrival of his care team, his bedtime routine will have already been carried out and he will be settled in bed. You'll provide essential overnight care, including managing his clinical interventions, carrying out regular observations, personal care and repositioning and offering comfort and reassurance to ensure a restful night's sleep. Please note: Due to the nature of our vacancies, our clients have the right to request either female or male staff. Our client's parents have specifically requested females only to join their care team. "This isn't just a job - it's your opportunity to make a real difference in someone's life." What You'll Need 3 months' care experience Confident with medication, personal care, moving and handling Clear communication skills Pet friendly - dog within the property What We Offer Competitive hourly pay with enhancements for nights and weekends Regular confirmed rotas and flexible scheduling Reward & recognition programme Supportive management and 24/7 on-call support Opportunity to grow within a values-led, national care provider Our funded training, including clinical skills, comes at no cost to you, though attendance is unpaid. Apply Now If you're passionate about delivering high-quality, person-centred care and meet the requirements outlined above, we'd love to hear from you. To apply, please submit your CV through this job board. For more information about this role or our recruitment process, please visit our website. We look forward to welcoming you to the Apollo Home Healthcare team. Apollo Home Healthcare is an equal opportunity employer, advertising numerous vacancies on behalf of our clients and these specific requirements do not reflect the views of our organisation. TPBN1_UKTJ

Are you experienced within the Travel Industry and based out in the Kent area? Do you pride yourself on your Customer Service / Guest Relations? We have the role for you! We are super excited to be working with this Luxury Villa Rental Platform, who are looking to grow their Guest Relations team. This is a hybrid role, ideal for someone who thrives in a fast-paced customer-focused environment and is passionate about leading a high-performing team. As Guest Relations Supervisor, you will oversee our Guest Relations Agents, manage complex guest issues, and help maintain the companies world-class service standards. From resolving escalated complaints to mentoring team members, you'll play a pivotal role in ensuring every guest interaction is seamless and professional. You'll report into the Guest Relations Manager and play a key role in supporting agents, handling complex issues, and representing our brand in guest-facing communication across platforms. Key Responsibilities: Supervise and support a team of Guest Relations Agents Monitor performance and adherence to service protocols Provide onboarding support and ongoing training Prepare monthly reports on team productivity and complaint trends Act as first point of escalation for unresolved guest concerns Personally handle high-priority or sensitive guest issues Liaise between guests, property managers, and internal teams Ensure timely, empathetic follow-ups and resolution of guest concerns Respond professionally to guest reviews on platforms like Trustpilot, ABTA, Google, and social media Collaborate across departments to turn negative feedback into positive outcomes Proactively request updates to reviews once issues are resolved The person: Experienced within he Travel & Tourism Industry Strong background in customer service or guest relations (team leadership preferred) Excellent communication and conflict-resolution skills Confident using CRMs, customer platforms, and managing review responses Highly organised, empathetic, and detail-oriented The package: Competitive salary: £28,000 - £30,000 Beautiful countryside office setting with free parking Good public transport links to Canterbury and surrounding areas Flexible hybrid working: 4 office days, 1 remote day 30 days holiday (including bank holidays) Company pension scheme Cycle to Work scheme Discounts on villa holidays worldwide Free tea & coffee, on-site tuck shop, and coffee shop Interested? Please click APPLY or contact TPBN1_UKTJ