It service delivery manager jobs in United Kingdom - Page 11

Job Title: Care Assistant Salary: Hourly rate of £14.80 per hour + £100 starting Bonus Location: London Locations: Kensington & Chelsea, Westminster, Brent, Maida Hill & Hounslow! SPONSORSHIP REQUESTS WILL NOT BE ACCEPTED. No Experience Required - Full Training Provided Zero Hour Contract Health Vision follows the 'outcomes' model of care, where specific goals and desired outcomes are planned, with the input from the Service User, at the beginning of a care package. Delivery of care is always undertaken with these outcomes in mind, with regular feedback from carers essential in monitoring the progress of the Service User. Your role will be to carry out assigned tasks to provide general household assistance, personal care and companionship for clients in their homes. This role is performed in accordance with the Employee Handbook and Health Vision's policies and procedures. Benefits Include: £100 Starting Bonus Free Induction and ongoing paid training Loyalty Bonuses £250 'recommend a friend' bonus Paid NVQ diploma in Health & Social Care Company Pension Scheme Free UniformDuties & Responsibilities: To provide care and support for the client at home To maintain professional standards of care and behaviour at all times, and to promote Health Vision in a positive manner To document and maintain clear and accurate records of care given To advise your Care Team Supervisor (CTS) or Co-ordinator of any incidents or situations that cause concern or threaten client or carer safety To provide prescribed care that has been instructed/shown by the CTS Once work has been assigned, plan your journey and allow plenty of time to get there Be patient and sensitive to the needs of people from a variety of backgrounds and cultures. Have an awareness of the responsibilities related to maintaining client and organisation confidentiality.The Care Worker reports directly to the Care Coordinator, with serious issues to be raised to the Registered care Manager. It is the responsibility of the Care Worker to report any changes or alterations of care or the condition of the client and or working environment. The Care Worker is responsible and accountable for their actions and the care that they provide to clients. Position Requirements: Need to be mature and responsible with a friendly helpful manner Ability to work in clients' homes Need to be practical, punctual, tidy and able to follow instructions Motivation and ability to organise own time Good written and oral communication skills Commitment to being sensitive to the needs of other culturesIf you are looking for a rewarding job where you can make a difference to the lives of others, then please APPLY online with your most up to date CV. Health Vision is an equal opportunity employer. Health Vision is dedicated to creating a workforce that is as diverse as the people that make up each of our boroughs. All people are welcome to apply, regardless of their social background, religion, age, race, gender, or disability. Candidates with the experience or relevant job titles of: Domiciliary Care, Support Worker, At Home Care Assistant, Homecare Assistant, Support Worker, Carer, Care Support, Care Assistant, Day Care, Care Worker, Healthcare Assistant, Care Helper, Care Management, Care Assist, Support Assistant, Elderly Support, Elderly Care, Care Home Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, Social Care may also be considered

Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract. We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BRR1 INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position

Do you have proven experience at leading in a Hard Facilities Management role Are you a dynamic relationship builder who is keen to develop opportunities and implement innovative solutions As part of our NHS planned, preventative and reactive maintenance division, Rydon are seeking an experienced Regional Manager to join our team. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts and mental health trusts. Job Purpose We are currently seeking a Regional Manager (NHS Hard Facilities Management) to manage our planned, preventative and responsive repairs team. You will lead a team of contract managers who take responsibility for day to day management of these contracts and our directly employed maintenance operatives. This is a key leadership role and takes responsibility for a number of contracts where you will be responsible for the operational, contractual and strategic management and financial control of the Estates Maintenance Services. These contracts include a mixture of community health and PFI health care facility centres. You will be responsible for operational management and budget control of the Estates Maintenance Services across these facilities, ensuring Rydon delivers excellence its in planned, preventative and responsive maintenance services. You will ensure that the business plan for this region is developed and aligned to these Trusts whilst enabling Rydon to meet its key business objectives and drive performance and efficiency. You will take a lead in managing statutory obligations and Health/Safety requirements for your region. This is a varied role where you will be responsible for setting (in conjunction with the Associate Director and Director) budgets and developing further business within the region through our existing partnerships to ensure that we are seen as a provider of choice. As such, the preferred candidate will work to drive the efficiency of contracts, broaden our portfolio of 'negotiated works' and where applicable, help the trust identify a long term planned works strategy that meets their budget requirements and delivers Rydon further revenue enhancements. Key duties include: Ensure delivery of facilities services by our directly employed team and specialist subcontractors in line with budgetary constraints and contractual obligations. Ensure we have compliance with all statutory regulations, current legislation and local codes of practice and policies. Ensure the management controls and systems/processes are in place e.g. auditing, action plans to monitor and deliver timely closure of audit findings. Identify new business opportunities and service improvements and develop a regional strategy and business plan Maximise financial return whilst effectively managing risk to create a sustainable regional business, resolving any high value and high risk contractual disputes where necessary. Responsibility for the financial performance of the region. Oversight of lifecycle risk registers and ensuring risk management plans are up to date and communicated to all relevant stakeholders Create and maintain strong client relationships, attending appropriate client meetings as required Mentor, support and develop your team and promote a collaborative team culture Continuous improvement of the business processes and procedures to deliver consistent standards of service. What we can offer you as Regional Manager: A competitive starting salary. Car allowance of £5,916 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Eyecare vouchers and free flu Vaccinations Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. This is a critical role where you will ensure our teams are meeting quality targets we set with your exceptional leadership skills, engaging communication skills and using your ability to continuously drive service improvements through innovation/streamlining of our processes. Experience Required The successful candidate will have previous operational or regional management experience gained ideally with a hard facilities maintenance contractor providing services to the NHS. Alternatively you may have worked directly for the NHS or for a consultancy delivering services into this market. The preferred candidate will demonstrate excellent budget management skills, strong people management skills and excellent written and verbal communication skills. It is essential that the preferred candidate is able to demonstrate an excellent track record in setting and meeting budgets, driving operational performance and developing excellent client relationships within a similar role. Candidates with experience of PFI (Private Finance Initiative) or LIFT (Local Improvement Finance Trust) contract experience are especially encouraged to apply. This is a genuinely diverse opportunity and is part of our long-term growth strategy. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application

eDiscovery Lead for International Law firm Can be based in London or North West (based on candidates location) Opportunity: An exceptional opportunity has arisen to join a leading international law firm with a top-tier Disputes practice. This is a chance to play a key role in shaping and developing a growing Technology & E-Discovery function, supporting complex, high-profile disputes and investigations. This position sits at the heart of the firm’s strategic growth plans, combining innovative legal technology with expert legal services to deliver cutting-edge e-disclosure solutions. The Role As Technology & E-Discovery Manager, you will lead the delivery of end-to-end e-discovery services across a diverse range of matters. You will act as the central point of expertise, working closely with legal teams to implement tailored digital solutions and ensure best-in-class service delivery. You’ll also play a pivotal role in building capability within the team, driving innovation, and enhancing the firm’s use of technology-assisted review tools. Key Responsibilities * Partner with Disputes teams to design and deliver tailored e-discovery strategies * Act as the primary contact for document review and legal technology queries * Oversee the full lifecycle of e-discovery projects, from data collection to production * Build, mentor, and develop a junior team, providing ongoing training and support * Deliver training sessions to both internal stakeholders and clients * Stay ahead of industry trends and emerging technologies, sharing insights across the business * Ensure compliance with legal and regulatory requirements relating to disclosure About You You’ll be a highly experienced e-discovery professional with strong technical expertise and a collaborative approach. Key skills and experience include: * Deep understanding of document review platforms and disclosure processes * Hands-on experience with leading tools (e.g. Relativity, Nuix or similar) * Strong knowledge of AI-driven review technologies such as TAR and CAL * Proven experience managing teams and delivering training * Solid understanding of the Electronic Discovery Reference Model (EDRM) * Experience implementing quality control processes and mitigating risk in review workflows * Ability to advise on strategic use of technology in complex matters * Experience with scripting or automation is advantageous * Strong client-facing experience within professional services or legal environments Why Apply? * Opportunity to build and shape a growing function within a prestigious firm * Exposure to complex, high-value disputes and investigations * Work with cutting-edge legal technology and AI tools * Collaborative, forward-thinking environment with strong career progression #HeadofDiscoveryjobs, #eDiscoverylead’ #eDiscoveryManagerjobs’ #eDiscoveryjobsLondon, #eDisclosurejobs, #eDiscoveryjobsManchester, eDiscoveryJobsLiverpool, eDiscoveryjobsLeeds About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE’s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA’s PM’s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients’ specifications. Our Data Protection number: ZA(phone number removed)

Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary. From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone. About the Venue The Market at 22 Bishopsgate is a bustling and thriving space that caters for every preference and appetite. Home to a restaurant and terraced bar, food stalls, as well as a dedicated events space, exclusively available to 22B occupiers and their visitors during the week and open to the public for Saturday brunch. The operation is managed by Rhubarb, a leading luxury hospitality company and part of Oak View Group (OVG) a global powerhouse in live entertainment and venue management. It's a complex, fast-paced environment with multiple stakeholders, high volumes, and absolutely no room for the back of house operation to slip. Role Purpose We are looking for a Catering Manager to take day-to-day operational ownership of a corporate catering operation at a client site. Working as part of the Rhubarb team, you will be the person who keeps the service running smoothly from morning briefings and meeting room preparation through to café management, stock control, and end-of-day reporting. This is a client-facing, management-level position. You will be leading a team, representing Rhubarb to a corporate client, and taking responsibility for service standards across the site. It requires someone who is organised, proactive, and comfortable holding the room when things get busy. The Catering Manager reports into the on-site Line Manager and works closely with the wider Rhubarb team, attending a weekly events meeting to review the operation and feed back on challenges and improvements. What you'll be doing Managing the day-to-day operation daily briefings, allergen labelling, staffing levels, rota preparation, and ensuring the café is always stocked and presented to standard Acting as the main point of contact for bespoke client requirements and attending the weekly Rhubarb events meeting to review service delivery Overseeing stock control and inventory weekly stock takes, sales report reviews, and timely communication of any shortages or equipment issues Proactively identifying gaps in service or communication and feeding practical solutions and improvements back up to the line manager Upholding health and safety standards across the operation, including weekly equipment safety checks and keeping all team training current Maintaining working knowledge of on-site IT systems and ensuring end-of-day reports are completed and submitted to the Rhubarb team What we're looking for An experienced Catering Manager or Hospitality Manager with a solid background in food and beverage service, ideally gained within a corporate, contract catering, or similarly professional client-facing environment. You will be comfortable leading a team, managing a busy diary of meetings and events, and holding service standards without being prompted. Proven experience working in a corporate hospitality, boardroom, or directors' dining environment is essential for this role. The client site demands a high standard of professional conduct and service delivery at all times familiarity with that environment is not something we can train from scratch. Please note - this role is Monday to Friday with occasional weekend shifts, on-site in the City (EC2). Salary range is £36-39,000 DOE. Beyond that, this is a role with genuine prospects. Rhubarb actively develops its management team, and the structured training plan that comes with this position covering food safety, health and safety, and in-house operational training is part of a wider commitment to progression. If you want to grow into a senior management role within a respected operator and a global business, this is a sensible place to start. Benefits: Enhanced holiday entitlement Learning and Development opportunities Gifts for colleagues becoming new parents & getting married Celebration on big birthdays Employee Assistance Programme Referral Scheme Corporate Gym Discount Our Inclusion Commitments OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, wed love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose Acting as the first point of contact for managers and employees in regard to HR and Payroll administration. Assisting the Payroll & HR Administration Manager with the effective and timely processing of the monthly payroll and co-ordinate with Learning & Development Manager for administration of all Learning & Development activities. Job Description Onboarding Administer background screening checks aligned to our policy and specified time frame. Administer offer letters, employment contracts and new starter packs. (certified and non-certified staff) on Eploy. Onboarding contractor process. Tracking completion of all onboarding documentation for new starters. Update new starters on ACCESS EVO, PeopleXD, LMS, H&S & Benefit Portal. Learning and Development Providing diary support to L&D Manager with the implementation of internal training programmes, including induction, e.g. book internal rooms for training, book participants onto inductions, issue speaker/presenter invites, issue MS Teams links if/as required Preparing training packs and materials for class attendees for internal training programmes e.g. produce delegate sign in lists, meet external facilitators and ensure they have what they need. Administer the Learning Management System, including adding new users and allocating the relevant New Joiner Pathway, dealing with user queries, creating new Pathways as required. Allocating quarterly learning journeys aligned to the Compliance calendar. Create Events for internal training programs, log participants attendance, MI reporting and managing course completion rates. Managing the Learning mailbox and respond to the queries, escalating as required. Providing support to L&D Manager with the administration of the Early Careers program. Processing and logging all sponsored study applications. Payroll To assist the Payroll & HR Admin Manager with processing the monthly payroll through APS. Deputising for the Payroll Manager when necessary. Be the point of contact and subject matter expert for all benefit queries from employees. Administer the benefits portal for all employees. HR Administration Providing a positiv e contact point, dealing effectivelywith payroll and HR admin queries and actively monitoring the HR/Payroll and L&D mailboxes and responding to queries efficiently. Providing HR System support and training to staff as and when queries arise. Producing and tracking all changes to terms and conditions of employment, liaising with employees, line managers and Payroll & HR Admin Manager where necessary. Monitoring fixed term contracts and VISA/residence permit expiry/check dates. Monitoring Probation dates and sending out relevant paperwork to managers. Administering leaver process, to include sending resignation acknowledgement letters and responding to reference requests. Maintaining the Company organisation charts. Responding to reference requests, escalating any SM&CR reference requests to the HR Risk/Compliance Manager. HR administration of T&C change letters and forms when required, including special payments forms and reward recognition letters. Maintain staff files structure according to company standard format on PXD. Ensure that the Offer Letter and Contract templates/versions are kept up to date on Eploy. Complete monthly data cleaning of Staff files, PXD & LMS. Coordinate Audit reports. HR Team and HR Operations To contribute to the ongoing improvement of HR operational process and HR systems to enhance HR service delivery/user experience and improve cost efficiency. Support HR projects and initiatives as when required. Carry out any other reasonable tasks in line with business and HR needs. Person Specification Knowledge/Experience A strong passion and demonstrable enthusiasm for HR and administration. Strong attention to detail. High level of verbal and numerical reasoning. Proficient use of Microsoft Office applications, in particular Word, Excel and PowerPoint. Previous experience in HR Administration and Payroll processing is essential. Previous experience with Access HR systems is desirable. Qualifications CIPP not essential but preferred. Competencies Performance focus Working proactively Communication and confidence Judgement and problem solving Planning and reviewing Team working About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human-scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in-person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Benefits Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider Private Healthcare cover 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice which can be found on the application page. Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed. TPBN1_UKTJ

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

Job Title: Account Manager / Contract Manager / Customer Account Manager - London Based Salary: £45,000 - £50,000 + Bonus + Company Car + Benefits Location: Central London The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers flagship sites in Central London ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £45 - £50k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy

Your new company My client, a global pharmaceutical company with a goal of contributing to healthcare innovation and environmental sustainability. They are focused on improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialising in some of the following areas: oncology, neuroscience, and rare diseases. There is an opportunity for a Pharmaceutical Medical Events Project Manager to join their Global Medical, Medical Communications, Capabilities and Education Department on an initial 6-month contract. INSIDE IR35 PAYE / Umbrella Remote / London - must be able to travel as and when needed to Pharmaceutical Medical Events. Your new role As the Medical Events Project Manager, you will lead and orchestrate Global Medical Events execution, including Medical Congresses, coordinating global (including US) and local cross-functional teams to transform strategic objectives into successful and compliant execution, while adhering to budgetary guidelines and business ethics. This is a very hands-on role. You will be the primary point of contact for all logistics, planning and delivery of medical events as well as budget follow -up and contracts, i.e. creating and managing PO's and managing service contracts etc. What you'll need to succeed - You must be an experienced project manager with wide-ranging experience in Pharmaceutical Medical Event Management, incorporating both strategic event planning and hands-on event delivery. • You must have experience of Pharmaceutical Global Medical Congresses, ideally with some experience within the US market., • You must have expert standalone Pharmaceutical Medical Events experience., • Have the ability to apply emerging knowledge and trends; build strong relationships; contribute to expertise within and beyond the assigned area, • Knowledge, understanding, and experience with pharmaceutical regulations such as (HIPAA and the Sunshine Act), • Demonstrated competencies in supporting/working in high-level organisations., • Hands-on working experience, knowledge, and understanding of both the conventional and pharmaceutical industries, as well as business practices that support best-in-class pharmaceutical medical event planning management and execution within the pharmaceutical industry. What you need to do now Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on (phone number removed)

Business Development & Account Manager Salary: £50,000 to £60,000 per annum Job Type: Full-time, Permanent Mode of Work: Office-based with flexibility to travel Work Location: Central London Industry: Testing, Inspection & Certification (TIC) About the Opportunity This is a unique opportunity to join a long-established, highly respected organisation undergoing significant digital transformation. The Business Development & Account Manager will lead the company’s approach to customer growth, engagement, and partnership. This is not a traditional sales role. It is a strategic position that blends business development, account management, market insight, customer experience design, and digital adoption. About the Company Our client is a historic and trusted UK institution with a long-standing reputation for excellence in specialist services. While deeply rooted in tradition, the organisation is actively investing in modernisation, digital platforms, and customer experience improvements to ensure it remains a leading provider in its field. Your Roles and Responsibilities • Build strong, structured relationships with key customers., • Develop account plans, track customer engagement, and increase long-term customer value, • Lead regular customer reviews to understand needs and improve service delivery, • Identify and develop growth opportunities with high-value customer segments, aligned to operational capacity, • Support onboarding of new clients, particularly digital-first and growing luxury brands, • Drive adoption of the online Portal, future digital services, and more., • Capture customer feedback, pain points, and market insight to shape service improvements, • Monitor trends in the industry and regulatory developments, • Represent the organisation at industry events, exhibitions, and trade bodies, • Support creation of customer education content and promote the organisation’s values and reputation, • Act as a confident ambassador for the craft and the company’s values. Your Skills and Experience • Proven experience in account management, client relationship management, or business development (B2B environment), • Strong ability to build trust and manage long-term customer relationships, • Comfortable working with operational teams and translating customer needs into practical solutions, • Good understanding of customer experience improvement or service delivery models, • Strong communication skills, both written and verbal, • Analytical mindset with experience using CRM systems or customer data, • Ability to manage multiple stakeholders and priorities effectively, • Self-motivated, proactive, and comfortable working in a hybrid or cross-functional environment Desirable: • Experience in a regulated, technical, manufacturing, luxury goods, or service-led industry, • Exposure to digital transformation, CRM/ERP systems, or customer portal environments, • Experience delivering customer education, training, or content To apply for the Business Development & Account Manager role, please send your CV, and we’ll be in touch to discuss the role in more detail if shortlisted. We are a recruitment company that specialises in projects and programmes

Service Delivery Manager – 3 Months – London – Immediate Start We are looking for an experienced Service Delivery Manager (SDM) to support a critical ITSM transformation programme, migrating from ServiceNow to Freshservice. The successful Service Delivery Manager position is suited to someone who can quickly embed into an organisation, take ownership of service delivery, and drive a smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery Manager: Take ownership of service delivery throughout the ITSM migration lifecycle. Lead the transition from ServiceNow to Freshservice, ensuring minimal business disruption. Assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). Manage stakeholders across IT, business units, and third-party vendors. Oversee incidents, risks, issues, and dependencies during the programme. Experience working with Third Party Service Desk Partners. Skills and Experience of the Service Delivery Manager: Must have a proven track record as a Service Delivery Manager migrating ITSM tools. Hands on knowledge of ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will be required to work at least 3 days a week onsite in Chiswick Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

JOB DESCRIPTION What you will do as a Project Manager Clarify and document business requirements in order to ensure project plans are comprehensive, realistic and in line with objectives. Develop projections for capital and/ expense resource planning in order to advise management on budgetary issues. Assess business prospects in line with policies and procedures in order to ensure they are accurately documented and represented in project plans. Communicate project plans and progress across the business in order to ensure all stakeholders are briefed and up to date. Summarise salient planning and schedule progress in order to provide advice and make recommendations for consideration by the senior levels within organisation. Lead and develop a team of people, delivering a project office management service or a small project team in order to ensure work is resourced and allocated effectively and that processes are adhered to. What you'll bring Appropriate industry Degree/ Qualification or equivalent or relevant experience. Typically meets the associate membership requirements of a professional body e.g. (ACostE/ MAPM/ PMI, Association of Proposal Management Professionals). Knowledge of techniques and procedures gained through training including: EVM Standard Theory & Network Planning, Design lifecycle and technology within Leonardo products. Project delivery experience. Ability to communicate concepts in a nontechnical way. Demonstrated Experience using process skills such as EVM, CPA & Risk/ Opportunity management. Typically meets the knowledge and experience competency levels of Project Manager (intermediate) or PMO Specialist as defined by the APM Competency Framework Desirable: - Experience managing subcontractors and third-party suppliers. - Knowledge of IT Service Management frameworks. - PMP or equivalent project management qualification. Please apply or get in contact / (phone number removed)

We are currently recruiting for a Shift Leader to work on one of our high-end, prestigious client sites in London Mayfair. The site in itself is a mixed commercial and retail and residential building and one of newest in the local area. The main aim of this is to support the Supervisor and the team on maintaining the mechanical and electrical equipment and ensure we deliver our SLA and KPI as outlined and agreed. You will be an integral part of the established team on this site. The successful candidate will be required required to work Days & Nights. Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice. It is the Engineers role to support the Contract Delivery Manager at Park House Apartments by being the dedicated engineer for the apartments and an integral member of the team delivering engineering excellence across the full spectrum of services. The hours of work are days only (08:00 – 17:00) “this could change based on the requirements of the property” there will also be a need to be on a ON-CALL rota for out of hours attendance in the event of emergency. Duties and Responsibilities: • Operate all systems within the buildings in a competent, effective and efficient manner, • Issue relevant site Permits as part of the Safe System of Work, • Completion of PPM and reactive tasks and update the system., • Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk, • Identification of materials required to be ordered in a timely manner and completion of the internal Materials Request Form, • Comply with both statutory and company health, safety and environmental regulations and policies., • Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders., • Ensure that Specialist Service Provider worksheets are signed off, the quality of work is inspected and recommendations are escalated to the Contract Delivery Manager, • The Shift team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping The Engineer will be expected to operate and trouble shoot all building systems but not be limited to the following: • Building Management Systems and electrical monitoring, • Blind Control system, • Air handling, air conditioning and terminal units - VAV and CRAC, • Window Vent Systems, • Cooling tower plant, • Domestic water services, • Fire prevention and detection systems, • Sprinklers and wet risers, • Fire alarm and voice alarm, • VESDA, • Fire suppression, • Variable speed drives, • Generators, load banks and controls, • AC, DC single phase and three phase motors, • UPS systems, batteries, static switches and associated controls, • Emergency lighting, • High and Low voltage switch panels and associated breakers Skills: Approved apprenticeship or appropriate experience within Building Services Excellent communication skills and the ability to deal with staff and Customers at all levels Formal qualification in mechanical engineering Experience as an end user of a Building Management Systems Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook) Self-motivated and able to work on own initiative as well as part of a team Excellent numeracy and literacy skills, with experience of report writing Qualifications: Previously Pressure systems Authorised Person • C&G or equivilent in Mechanical Engineering, • HND/HNC Qualified, • Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation – must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customers’ business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Employee Benefits: · Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays · Standby rate is £15 per day and £50 on bank holidays · 24 days holiday plus bank holidays (pro rata into shifts for shift workers) · Ability to buy and sell holidays – buy 5 days & sell 2 days · Life assurance · Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities

IT Service Delivery Manager - £65,000 - £75,000 + Benefits - London (Hybrid) We are looking for an experienced IT Service Delivery Manager to lead and enhance IT support services and application delivery within a fast-paced, growing organisation. This is a key role focused on driving service excellence, operational efficiency, and strong stakeholder alignment across the business. You will take ownership of IT service operations, vendor relationships, and project delivery, ensuring high performance and continuous improvement across the IT function. Key Responsibilities Oversee the day-to-day operations of the IT Service Desk Ensure all incidents and service requests are managed within agreed SLAs Monitor ticket volumes, performance, and escalation processes Produce regular reporting on service metrics, trends, and risks Drive continuous improvement across IT processes and workflows Implement and optimise ITIL-based practices (Incident, Problem, Change) Identify trends and opportunities for automation and efficiency Act as the key liaison between IT, business stakeholders, and suppliers Translate business needs into IT priorities and deliverables Manage third-party vendors, ensuring performance and SLA adherence Lead application-related projects from planning to delivery Coordinate testing, deployment, and stakeholder communication Ensure projects are delivered on time, within scope, and aligned to business goals Support ongoing application lifecycle and improvementsEssential Skills & Experience Proven experience managing IT Service Desk / Helpdesk functions Strong understanding of ITIL frameworks (Incident, Problem, Change Management) Experience working in DevOps-led environments Excellent analytical skills with the ability to interpret service data Strong stakeholder management and communication abilities Experience managing vendors and cross-functional teamsDesirable Experience with ERP and/or CRM platforms Project management experience (Agile or Waterfall) Knowledge of Microsoft Azure or cloud platforms Exposure to outsourced or third-party service modelsWhat’s On Offer Competitive salary (£65,000 – £75,000) Flexible / hybrid working Opportunity to shape and improve IT service delivery Collaborative and forward-thinking environmentIT Service Delivery Manager - £65,000 - £75,000 + Benefits - London (Hybrid)

BMS Small works manager Alecto Recruitment is working closely with our client who are a UK Leading provider within the Building Energy Management Systems (BEMS) Sector. Due to continued growth and development, especially across small works, they are looking to appoint a Small works manager. Salary & Benefits: £50,000 - £55,000 £6825 Car Allowance 7.5% Pension scheme and rising to 10% with service 25 Days Holidays + Bank Holidays Private healthcare Competitive sick pay Discounted gym memberships Company Bonuses. This is a pivotal role within a growing BEMS division, focused on driving service excellence, improving processes, and ensuring small works projects are delivered efficiently, profitably, and to a high standard. The Role: You'll be responsible for managing and improving the delivery of remedial and small works projects stemming from service contracts, ensuring: Projects are delivered on time and within agreed margins Logistics, materials, and engineer coordination are effectively managed Sales teams are supported with technical and delivery insight Customers receive a proactive, high-quality service experience Processes and procedures are continuously improved to enhance delivery The core aim of this position is to strengthen and evolve the existing service offering through effective management, structured processes, and strong customer communication. Requirements: This position will likely suit an engineer who may be looking to come off the tools and into a more office based position but still utilising your technical skills and expertise Equally, it is suited to someone from within the BMS sector who is in a more commercial level role now A good technical understaning of building management systems (BMS) is required Knowledge / experience of Mechanical HVAC Plant Strong communication skills will be key along with good organisation skills A great opportunity in a key role and joining a brilliant team and company who can offer on-going training and development. INDBMS

About The Role Job level: 8 We are looking for a dynamic and problem solving Resource & Associate Manager to join our Resourcing team and work collaboratively across the TPX Consulting team. Your core responsibility will be to manage a number of accounts from a resourcing perspective, working alongside the project lead and other capability Heads Of to ensure the right team is allocated to new and live pieces of work as well as planning for future work. This role also requires you to grow and nurture our community of associates, to build a strong and successful team for our project delivery. A key focus will be the successful implementation and ongoing management of our Professional Services Automation (PSA) project, leveraging it to optimise resource allocation and financial performance. This position sits within the Resourcing Team and reports directly to the Head of Resourcing & Operations. Responsibilities Assigning available employees to projects in accordance with their skill sets, previous experience and availability, with a strong focus on ensuring project readiness for on-time starts. Working actively to optimise overall utilisation within the consultancy division, reporting on any issues and supporting on any remediation, directly contributing to the efficient recognition of project revenue. Build and maintain key internal stakeholder relationships for project requirements and act as one of the key points of contact. Understand what is required and when, keep abreast of future requirements and pipeline resources accordingly, ensuring a proactive approach to resourcing that supports financial objectives . Project Resourcing - working in close collaboration with our Delivery teams and internal stakeholders to create and shape project teams, ensuring timely staffing that drives project initiation and revenue milestones. With a clear brief of what is needed, find the appropriate resource from a variety of sources. Use TPXs network of associates and when appropriate, work collaboratively with the Group recruitment team and PSL agencies for external resources. Manage resource conflicts with a clear understanding of the impact on project timelines and revenue recognition Own, grow and nurture our community of associates; build and maintain a strong pipeline of associates. Establish/manage the deployable skills database, capturing relevant skills and capabilities, experience and delivery as well as availability and project history. This database will be instrumental in supporting the PSA project and improving resourcing efficiency. Recruitment agency liaison (where appropriate) + PSL management. Key point of contact Actively participate in the implementation and ongoing optimisation of the PSA project, ensuring its successful adoption and integration into daily resourcing operations. Dimensions Budget: Work towards an agreed Gross Margin target by ensuring optimal resource utilisation and timely project starts. Headcount: N/A Resource complexity and nature of work teams: Work with both TPXimpact teams and our associate network. Coordinate resource planning across multi-disciplinary delivery teams, drawing from both permanent TPXimpact employee capacity and a flexible associate network. The work involves managing short and medium term capacity across simultaneous projects with varying scopes, durations, and technical requirements. Youll ensure the right people are matched to the right projects to deliver value and meet client needs. Problem solving responsibility and complexity: Solving resourcing clashes Youll be responsible for proactively identifying and resolving resourcing conflicts, such as overlapping statements of work, limited specialist availability, or changes in project timelines . Change management requirements: You will play a role in managing change of project scope - this will involve adapting resourcing plans quickly to help teams adjust. Internal / External interactions: Build relationships with our internal staff, stakeholders and our associate networks. Depending on the account, this will also include building client relationships. Strategic timeframe working towards : Ensure projects are resourced efficiently to ensure they can start on time with the right skills and sufficient capacity over the short to medium term. This directly impacts the company's ability to initiate projects and recognise revenue as planned. About You Professional knowledge and experience Software consultancy experience and an understanding of the digital landscape Recruitment and / or resource management experience Experience of successfully building and maintaining a network of associates Experience in delivering digital projects and products, and the skills and roles needed across such projects Ability to manage and prioritise multiple tasks efficiently Critical thinking, analytical and forecasting skills, particularly in relation to project start dates, revenue projections and gross margin Conflict-resolution and problem-solving skills, with a focus on mitigating delays that could impact project initiation and revenue Excellent interpersonal interaction skills (effective communication, negotiation, collaboration, the ability to be diplomatic and stand ones ground; strong relationship builder) Passion for building, managing and developing multidisciplinary digital teams Experience managing agencies and suppliers Ability to use technology (analytics tools, CRM, PSA or resource management software) Behaviours and PACT values Purpose Vision Alignment: Ensure that resource allocation and management decisions align with the overall purpose and goals of the consultancy. Client Focus: Demonstrate a commitment to understanding and meeting client needs, ensuring that resources are deployed to deliver meaningful impact. Motivation and Inspiration: Inspire team members by communicating the purpose behind projects and how their contributions make a difference. Accountability Ownership: Take responsibility for resource management decisions and their outcomes, ensuring transparency and integrity in all actions. Reliability: Be dependable in delivering on commitments, ensuring that projects are staffed appropriately and on time. Performance Monitoring: Implement systems to track and report on resource utilisation and project progress, holding oneself and others accountable for results. Craft Excellence: Strive for excellence in resource management practices, continuously seeking to improve processes and outcomes. Attention to Detail: Demonstrate meticulous attention to detail in planning and managing resources to ensure high-quality project delivery. Skill Development: Encourage and support the development of skills and expertise within the team, fostering a culture of continuous learning and improvement. Togetherness Collaboration: Foster a collaborative environment where team members work together effectively, sharing knowledge and supporting one another. Inclusivity: Promote an inclusive culture where diverse perspectives are valued and everyone feels part of the team. Communication: Maintain open and honest communication with all stakeholders, ensuring that everyone is informed and engaged in resource management decisions Technical skills Resource Management Software: Proficiency in using resource management platforms to track and allocate resources, support in implementation and adoption of our PSA. Data Analysis : Ability to analyse data related to resource utilisation, availability, and project requirements to make informed decisions, including forecasting for project starts and revenue recognition. Interviewing Skills: Proficiency in conducting interviews and assessing candidates' technical and soft skills to ensure a good fit for client Onboarding Processes: Knowledge of effective onboarding practices to integrate new associates smoothly into the team and ensure they are equipped to contribute to projects from day one, enabling prompt project starts. Spreadsheet Proficiency: Advanced skills in using spreadsheet software like Microsoft Excel for data analysis, reporting, and resource planning, especially for pre- and post-PSA implementation analysis. Database Management: Understanding of database systems to manage and retrieve resource-related information efficiently. Networking: Ability to build and maintain a network of potential candidates and industry contacts to support ongoing recruitment efforts. Budgeting and Financial Acumen: Knowledge of budgeting principles to manage resource costs and ensure projects stay within financial constraints. Keeping abreast of industry trends and salary benchmarks to ensure competitive recruitment strategies Communication Platforms: Proficiency in using communication and collaboration tools like Microsoft Teams or Slack to facilitate effective communication among project teams. Digital Transformation: Understanding the principles of digital transformation and how digital consultancy services can support clients in achieving their transformation goals. About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting. Benefits Include: 30 days holiday + bank holidays 2 volunteer days for causes that you are passionate about Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave Life assurance Employer pension contribution of 5% Health cash plan Personal learning and development budget Employee Assistance Programme Access to equity in the business through a Share Incentive Plan Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme Financial advice Health assessments About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact. Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview. We encourage hybrid working our team is based across the country, both remotely and from our offices and hubs. Depending on your project, you will be typically expected to attend a Leeds, London or Manchester office once a week. TPBN1_UKTJ

Our client is a mechanical and electrical contractor delivering design, installation and maintenance engineering services. We primarily work in the commercial, education and residential sectors. We continually strive to improve and apply technological solutions within the built environment. We are an expanding business with a desire to maintain quality. We are currently seeking a Project Manager to join the team, manage the delivery of our projects and develop our processes and colleagues. Projects are increasing up to c.£2m in value and we are working with several service and maintenance clients. Role Description The role will help lead our project management operations. The role is a key part of the team as it will bring together internal and external people and teams to deliver projects efficiently. We have processes and procedures, but there is an opportunity to shape the business. Good communication skills are essential, and you must be self-motivated. The ideal candidate will have the ability to manage upwards and downwards, i.e managing the requirements and expectations of our clients as well as providing direction to our internal delivery team. You will keep projects running smoothly and identify and manage risks and be an authority on project and programme management You will be able to effectively coordinate trades on site in order to manage programme. These can be our own sub-contracted team that can consist of ventilation, heating & cooling, plumbing, electrical, design and insulation as well as with other trades who may have activities linked to our works. This is a temporary role, for a period of 6 to 8 months, with the possibility of extension or full time position. Core Competencies • Robust project/programme management and organisational skills. • Ability to communicate with various stakeholders. • Experienced in project based commercial activities and contracts. • Competent using Microsoft software, especially Word and Excel. • Strong technical knowledge of plumbing/mechanical systems and installations • Ability to interpret design and installation drawings for coordination use throughout each project. • Familiarity with Procore would be advantageous but not essential. Location We are based in Longfield, Kent and our projects are generally within the M25 though do cover the South-East of England. Occasionally throughout England as clients dictate. Full time - 44 hours per week/ as required to fulfil the role Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us

Portfolio Manager (Transformation) Grade: 6.1 Salary: in the region of £50,000 plus annual bonus (20%), car allowance and other Veolia benefits Location: Hybrid - London Head office N1 9JY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our enhanced company pension scheme Private Medical Insurance Company car or allowance £6,600 per annum Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household What you'll be doing: Take ownership of Veolia's existing Capacity Market activities, generating £ms per year, managing all steps of the process with strong attention to detail and adherence to strict deadlines. Operate with a high degree of freedom in defining and refining the scope of portfolio activities, with regular steering meetings with the Head of Flexibility to align direction and set objectives. Develop and maintain a robust understanding of energy market direction and the evolving role of flexibility services, translating this into actionable strategies and pilot projects with defined KPIs. Responsible for asset registration with relevant flexibility services and ensuring ongoing compliance with participation rules, including instrumentation and data logging requirements. Maintain close and regular interaction with Veolia Business Units involved in and impacted by flexibility services - including Energy Markets, IWE, Treatment, Commercial, and Municipal - engaging at all levels from operations managers through to directors. Engage with other Veolia zones and Veolia Group to share and promote best practice in flexibility and portfolio management. Represent Veolia UK in workshops and forums with TSOs, DSOs, and wider market stakeholders, contributing to Veolia's external profile in the flexibility space. Act as the primary operational and technical point of contact for clients throughout onboarding, project delivery, and ongoing operations, ensuring high service quality and long-term client satisfaction. Develop, maintain, and continuously improve processes for asset performance tracking, aggregator performance monitoring, risk evaluation, potential assessment, contract management, and regulatory compliance. What we're looking for: Essential: Thorough experience in energy markets, operations, engineering, data, or other technical/regulated environments. Strong analytical mindset and a solid interest in power systems and market mechanisms. Working at the intersection of clients, markets, and technical systems in fast-moving environments. Strong analytical and problem-solving skills. Good understanding of energy markets, power systems, or regulated environments. Ability to work with data and modeling tools (e.g. Excel, SQL, Python, Grafana or similar). Interest in market mechanisms and energy regulation; knowledge of ancillary services is a plus. Operational knowledge of capacity markets is a huge addition. good understanding of fundamentals of flexibility markets. Desirable: degree in a numerical relevant discipline (i.e. mathematics, engineering, economics) Specific modelling and technical skills in energy markets. Knowledge and comfort with modelling in Python, utilising Databricks, Grafana, Power BI or other analytical tools. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 31-05-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Senior Account Manager London, W11 (with hybrid working) About Us We’re Big Group, an award-winning, independent creative marketing agency who apply bigger thinking to everything we do. For over 30 years, we’ve been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION, and nurture and connect brands with consumers to build genuine COMMUNITIES. At Big Group, we value our employees, so have given them ownership of the company. In November 2022, we became an Employee-Owned Trust (EOT), meaning that on passing probation, every single employee owns a share of the company. This will, in turn, give employees more of a sense of belonging and transparency around the business and future plans. It also allows employees to potentially benefit financially from the success of the business. We are now looking for a Senior Account Manager to join us on a full-time, six-month fixed-term contract (maternity cover), working 37.5 hours per week with flexible, hybrid working available. For the right candidate, there is the potential to extend the contract. The Benefits • Salary of £38,000 - £45,000 pro rata - 23 days’ holiday plus bank holidays - Up to five paid days of charity work per year - Hybrid working - Health cashback scheme - Life cover - Pension scheme - Profit share - Gym discounts - Social events throughout the year - A welcoming and friendly office environment - Home & Tech scheme savings - Salary sacrifice benefits, including cycle to work scheme, workplace nursery, and electric vehicle scheme This is a fantastic opportunity for a talented account manager from a marketing or creative agency background, with expertise in the consumer goods or consumer electronics sector, to take on a high-impact role within our leading organisation. You’ll have the chance to work on complex, multi-channel projects, within an employee-owned business where you’ll have real influence, autonomy, as well as the opportunity to contribute to both client success and the wider growth of the agency. What’s more, with superb benefits, rewards and perks, alongside chances to develop your skills and portfolio of experience, you’ll be perfectly positioned to achieve your goals. The Role As a Senior Account Manager, you will oversee a portfolio of key client accounts, acting as their trusted partner and ensuring strategic growth. Reporting to the Client Innovation Director, you will oversee complex programmes spanning 2D creative and retail estate management. You’ll be autonomous and focused on building relationships both with your clients and with our internal teams to enable the delivery of outstanding results. This varied role will see you involved in everything from client relationships, commercial management and accountability, to mentoring junior team members. About You To be considered as a Senior Account Manager, you will need: • Experience within the consumer goods and consumer electronics sector - At least four years’ experience in account management within a marketing or creative agency - A proven record of managing accounts and delivery projects - Experience in financial management and strategic planning - A strong understanding of marketing principles and client service excellence - A deep understanding of retail display, POS, planograms and fixture management - Strong leadership skills - To be comfortable presenting ideas and leading client meetings - A strong understanding of budgeting, forecasting, and reporting - An awareness of industry trends and the ability to apply them to client strategies - To be comfortable using AI (Microsoft Co-Pilot) to support work Other organisations may call this role Creative Account Manager, Senior Client Manager, Client Services Manager, Account Director, Client Partner, or Marketing Account Manager. Webrecruit and Big Group are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re ready to take your next step as a Senior Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Are you a strategic, commercially minded leader who thrives in a fast‑paced operational environment? This is an opportunity to take full ownership of a high‑performing repairs and maintenance service, driving operational excellence, commercial success, and outstanding customer experience. As Contract Manager, you will lead the end‑to‑end performance of the service, ensuring delivery against KPIs, compliance standards, financial targets, and long‑term strategic goals. You’ll shape the operational strategy, inspire multi‑disciplinary teams, and champion continuous improvement and innovation. What You’ll Be Doing Operational Leadership Provide clear strategic direction to ensure safe, efficient, and high‑quality service delivery. Set operational priorities, performance targets, and workstream strategies. Lead resource planning, recruitment, supply chain management, and subcontractor strategy. Oversee integration of new technologies, process improvements, and service transformation initiatives. Maintain accountability for achieving all KPIs and ensuring consistent use of digital reporting platforms. Review daily/weekly operational performance including WIP, backlog, jeopardy, follow‑ons, voids, and urgent works. Lead regular performance meetings, presenting operational, financial, and risk updates. Quality, Compliance & Audit Ensure robust adherence to RAMS, training requirements, accreditations, and quality assurance processes. Sign off key operational documentation including risk registers, improvement plans, and technical guidance. Ensure accurate record‑keeping, system utilisation, and reporting across the team. Commercial Management Hold full responsibility for the P&L, ensuring profitability and strong financial governance. Drive commercial awareness across operational teams, ensuring correct SOR usage and variation control. Work closely with Finance and Commercial teams to forecast revenue, manage costs, and track material budgets. Lead subcontractor onboarding, performance management, audit checks, and commercial governance. About You You’re a results‑driven leader with a strong background in contract or operations management within repairs and maintenance. You combine commercial acumen with a commitment to delivering excellent service and building trusted relationships. You will bring: Proven experience managing contracts with complex KPI frameworks. Strong understanding of building maintenance, repair methodologies, and trade practices. A relevant qualification or recognised training within the property repairs and maintenance sector. Solid knowledge of Health & Safety legislation and compliance requirements. Experience leading multi‑disciplinary teams across varied workstreams. Familiarity with NHF SOR codes and other pricing models. Demonstrable ability to build strong senior‑level stakeholder relationships. Key Skills Strategic thinker able to translate vision into operational delivery. Inspirational leadership with the ability to drive high performance. Highly analytical with strong decision‑making capability. Excellent communication, negotiation, and stakeholder management skills. Proven experience delivering change, transformation, and continuous improvement. Strong presentation skills for senior forums and internal boards. Resilient, organised, and able to manage competing priorities. Confident IT user with experience of job management systems and Microsoft Office

Electrical Contract Manager £70,000-£80,000 + Package Essex Multi Disciplinary M&E Contractor Outline of Opportunity: We are looking for a commercially astute Contract Manager to take the reins of a newly won, high-profile, flagship contract carrying out electrical and active fire works.. This isn't a role for someone looking to "steady the ship"-it's for a leader who wants to drive it. The contract is secure and performing well, but we need a specialist who can identify the "marginal gains," unlock hidden commercial value, and treat this £4m per annum account as if it were their own business. This is a "make your mark" position. You are inheriting a stable foundation with the total autonomy to optimize, innovate, and lead a flagship account within a market-leading organization. The Role As an Electrical Contract Manager, you will have full operational and commercial responsibility for the performance and profitability of the contract. You will oversee the delivery of works relating to: Electrical Maintenance Repairs & Remediation EICRs Fire alarm systems Sprinkler systems AOV & EML Lightning protection This will include service, maintenance, testing, remedial works, and small installations, ensuring compliance, performance targets, and high service standards are consistently achieved. Key Responsibilities Full P&L responsibility for a £4m electrical contract Management of operational teams including engineers, supervisors, and support staff Ensuring KPIs, SLAs, and compliance standards are met and exceeded Driving health & safety, quality, and performance standards Managing subcontractors and supply chain relationships Building and maintaining strong stakeholder relationships Identifying commercial opportunities and growth within the contract Providing strategic input to strengthen delivery and profitability About You Proven background in Active Fire systems (essential) Strong working knowledge of fire alarm, sprinkler, and fire suppression systems Previous experience in a Contract Manager, Senior Operations Manager, or similar role Commercially aware with experience managing budgets and margin performance Confident communicator who can manage expectations and hold their ground Practical, solutions-focused, and comfortable in a fast-paced environment An electrical background is welcome, provided you have solid active fire experience What's On Offer £70,000-£80,000 salary Long-term contract stability High-value, established framework Senior leadership role with real autonomy Opportunity to genuinely shape and grow the contract Electrical Contract Manager £70,000-£80,000 + Package Essex Multi Disciplinary M&E Contractor

Role: Operations Manager Salary: Up to £56,000 + Annual Bonus Hours: 37.5 per week, Monday to Friday Location: Hertfordshire (Hybrid, up to 2 days WFH) Overview We are working with a leading SPV to support the appointment of an Operations Manager to oversee a major student accommodation PPP project. This long-term partnership covers the design, build, financing, and operation of over 3,000 student rooms within a university environment in Hertfordshire. Conveniently located, the site is easily accessible from London, with direct trains from King’s Cross taking approximately 25 minutes, alongside regular shuttle bus services from the station. The Role This is a hands-on role focused on managing a single, high-profile accommodation contract within a university environment. You will take responsibility for the day-to-day operational delivery of the estate, working closely with outsourced FM providers to ensure services are delivered to a high standard. Acting as the key interface with the client, you will attend regular meetings, provide performance insight, and ensure clear communication across all stakeholders. A key part of the role is the ability to review, challenge, and support FM contractors, interrogating performance, identifying issues, and reporting back with clear, informed recommendations. Responsibilities include: * Managing operational performance across hard and soft FM services * Supporting lifecycle planning, PPM programmes, and defect resolution * Using CAFM and helpdesk systems to monitor service delivery and performance * Managing capacity and ensuring effective service delivery across the contract * Interpreting contractual deliverables and ensuring compliance * Attending and contributing to client and stakeholder meetings * Supporting reporting, governance, and continuous improvement initiatives Key Requirements * Previous experience in a management role, with the ability to lead and develop within a structured environment * Experience within PPP/PFI or similar environments is beneficial but not essential * Strong understanding of service deliverables and operational performance management * Solid knowledge of facilities management, including hard and/or soft services * Exposure to asset management principles, including lifecycle planning and maintenance programmes * Experience working with CAFM systems and FM/helpdesk service delivery * Ability to challenge and support outsourced FM providers, with strong analytical and reporting skills * Confident stakeholder engagement skills, including attending and contributing to client meetings * Commercial awareness and ability to make informed, practical decisions About You You are a capable and hands-on manager who is comfortable taking ownership of operational delivery within a complex environment. While experience in PPP/PFI is advantageous, it is not essential, what matters most is your ability to understand service delivery, manage performance, and engage effectively with stakeholders. You have a solid grounding in facilities and asset management, with a good understanding of both hard and soft services. You are confident using systems and data to monitor performance, identify issues, and drive improvements. A strong communicator, you are able to challenge constructively, influence outcomes, and build effective working relationships with clients, contractors, and internal teams. You are organised, proactive, and eager to learn, with the capability to grow into the role and develop your expertise further. Benefits: 25 days annual leave + bank holidays, life insurance, pension scheme (up to 9% employer contribution), private medical cover (including dental and optical), Employee Assistance Programme, salary sacrifice schemes, and gym & retailer discounts

Floor Manager Nancys Cocktail Bar London Bridge, London Full-time £35,000 per year + service charge (estimated £10,000 per year) Join the opening team at Nancys Nancy's will be London Bridge's newest premium cocktail destination. Landmark views, a late license, serious drinks and a space designed to bring a little 70s spirit back to London nightlife. Opening mid-May, we're looking for quality hospitality professionals who can help us elevate the guest experience and deliver the tailored service we want to achieve The Role As Floor Manager, you will be at the heart of Nancys, helping the team deliver smooth service, keeping operations flowing, and controlling the look, feel, and ambience of the room. Working closely with the General Manager, you will help develop steps of service and shape the guest journey. You will train a new team to deliver the level of service and experience befitting a new and exciting cocktail bar, while building a strong understanding of our drinks programme and menu across the floor team. A key part of the role will be instilling that same passion in your team, as well as developing seamless communication with our host and bar teams and helping foster a collaborative culture across the operation. Nancys will also have a small but elegant food offering delivered by our FOH team. The ideal Floor Manager will be happy to help build this menu and bring care and attention to execution and consistency, training the team to present and prepare the food efficiently and to a high standard. A bonus structure is available based on this delivery. Requirements Main Responsibilities Support the day-to-day running of the floor and help ensure service is smooth, polished, and well paced Work with the General Manager to develop steps of service and shape the overall guest journey Train, support, and lead the floor team to deliver a high standard of hospitality Build strong knowledge of Nancys drinks programme and menu, and help embed that knowledge across the team Develop clear and effective communication between the floor, host, and bar teams Help create and maintain the look, feel, and ambience of the room throughout service Support the development and delivery of a small but elegant food offering Train the team to present and prepare food consistently, efficiently, and to the required standard Help foster a collaborative, positive culture across the operation What were looking for Experience in a management role within a busy hospitality venue Strong floor presence and confidence leading service A genuine passion for hospitality, guest experience, and cocktails Excellent communication and team leadership skills The ability to train and develop a new team Strong attention to detail and consistency in service standards A collaborative and proactive approach An interest in helping develop and deliver a small food offering alongside drinks service Availability to join in May for pre-opening training and opening launch Benefits Why join Nancys? Nancys offers the chance to be part of an exciting new opening with a distinctive identity and a strong point of view. From the cocktail list to the music and overall guest experience, every part of the venue is designed to be polished, energetic, and memorable. Joining the opening team means the opportunity to make your mark from the beginning and grow with the business as it builds momentum in London Bridge. What we offer £35,000 per year Service charge estimated at £10,000 per year Bonus structure linked to food delivery Full-time role The chance to be part of an exciting new opening in London Bridge If you are passionate about hospitality, love cocktails, and want to be part of the opening team at Nancys, we would love to hear from you. TPBN1_UKCT

Role: Organisational Development & Learning Officer (G5) Location: Harrow (Hybrid working, depending on Line Manager) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 3 months Hours: 36 hours per week, Monday to Friday Hourly Rate: £16.71 PAYE On behalf of our client, Pertemps is recruiting a proactive and detail-oriented Organisational Development & Learning Officer to join the HR & OD team at the London Borough of Harrow. This is an excellent opportunity to contribute to the development and delivery of learning, engagement, and organisational development initiatives across the Council. Role Overview As a key member of the Organisational Development (OD) team, you will act as a first point of contact for internal and external stakeholders, supporting the delivery and coordination of learning and development activities. You will play a vital role in ensuring the smooth administration, evaluation, and continuous improvement of training programmes and employee engagement initiatives. Key Duties Act as a first point of contact for OD & Learning enquiries, providing professional support to staff and stakeholders Coordinate and support the delivery, evaluation, and continuous improvement of learning and development programmes Administer and co-present corporate induction programmes Process invoices and assist with monitoring team expenditure and reporting Maintain and update learning systems (LMS), including basic reporting on activity Liaise with training providers and support event logistics (venues, equipment, materials) Develop and prepare training materials, including handouts and workshop content Assist in coordinating staff surveys, performance review processes, and engagement activities Ensure accurate record-keeping and compliance with council policies (e.g. data protection, health & safety, equality) Candidate Profile Desired Minimum 2 years' experience in an HR or Organisational Development environment Experience using Learning Management Systems (LMS) (desirable) Degree-level education or equivalent experienceRequired Experience supporting administration, coordination, and logistics of training or programmes Strong organisational skills with the ability to prioritise and manage competing demands Excellent communication and interpersonal skills Confident working with a wide range of stakeholders and external providers Good working knowledge of Microsoft Office (Word, Excel, PowerPoint) High attention to detail with a proactive, can-do attitude Ability to work collaboratively across teams and adapt in a fast-paced environmentAbout us and our client: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Location: Fully Remote Sector: Healthcare Recruitment Agency: Exclusive Partnership with Ainsworth Recruitment The Opportunity Ainsworth Recruitment is proud to be the sole partner for a market-leading healthcare provider seeking a high-calibre Regional Sales Manager. This is a fully remote, strategic sales position designed for a results-driven professional who thrives on autonomy and possesses a deep understanding of the healthcare staffing landscape. As this is an exclusive vacancy, you will have the opportunity to represent a premier brand known for innovation and excellence in care delivery. The Role You will be responsible for driving business growth across the South East or South West regions. Your primary objective is to identify, engage, and secure high-value contracts with healthcare providers, ensuring a robust pipeline of opportunities. Key Responsibilities: Strategic Growth: Develop and execute a comprehensive territory sales plan to expand market share within your regions. Client Acquisition: Proactively identify new business opportunities, managing the full sales cycle from initial cold contact to final contract negotiation. Relationship Management: Build and maintain long-term partnerships with key stakeholders, including procurement leads and care home managers. Market Intelligence: Stay ahead of industry trends and competitor activity to position our services as the premier choice in healthcare staffing. Remote Collaboration: Work independently while maintaining strong communication lines with internal operations and recruitment teams to ensure service delivery matches sales promises. Package & Benefits Competitive Salary: £60,000 – £70,000 basic salary (dependant on experience). Uncapped Earnings: A lucrative, uncapped bonus structure that rewards high performance. Work-Life Balance: Fully remote working model. Corporate Benefits: Comprehensive benefits package including enhanced holiday allowance, private healthcare options, and pension scheme. Career Progression: Join a "Great Place to Work" certified organisation with a clear path for professional development. How to Apply This role is being managed exclusively by Ainsworth Recruitment. Please submit your CV for a confidential discussion regarding the position and the industry-leading organisation behind it. Requirements: Sector Expertise: Healthcare recruitment experience is essential. You must demonstrate a proven track record of selling staffing solutions within the UK healthcare or social care markets. Sales Acumen: A natural ability to open doors, negotiate complex terms, and close deals. Territory Management: Experience managing large geographical patches (specifically the South East or South West) is highly advantageous. Self-Starter: The ability to work with total autonomy in a fully remote capacity, staying motivated by targets and results. Communication: Exceptional verbal and written communication skills, with a professional and persuasive manner

Commercial Project Manager Contract Length: 12 months (Maternity cover) Location: Fully remote (option to work from office in Newcastle upon Tyne) Pay Rate: £40 per hour outside IR35 We are supporting an established organisation operating in the renewable energy services sector to appoint an experienced Commercial Project Manager on a contract basis. This role offers the chance to take real commercial ownership of a portfolio of long‑term service contracts, supporting the ongoing operation and performance of onshore renewable assets across the UK. It is a genuinely autonomous, remote‑first role with strong exposure to senior stakeholders and meaningful commercial responsibility. The Opportunity As Commercial Project Manager, you will act as the commercial partner to Operations, overseeing the financial performance, risk, and contractual position of multiple live service contracts. Projects vary in size and complexity, ranging from smaller single‑site agreements to large, multi‑million‑pound portfolios with major energy providers. This role would suit a qualified accountant with strong project or commercial finance experience who enjoys working closely with operational teams and managing long‑term contracts rather than short‑term delivery. Key Responsibilities Commercial ownership of a portfolio of 15-30 long‑term service contracts Full P&L responsibility, including forecasting, cost control, and margin management Identification and management of commercial risk and opportunity Partnering closely with Operations to support effective contract delivery Oversight of financial performance across contracts of varying size and value Stakeholder engagement with internal teams and external customers Supporting contract management activities, including variations and commercial issuesSkills & Experience Required Fully qualified accountant (ACA, ACCA, or CIMA) Proven experience in a commercial, project, or finance business‑partnering role Strong understanding of P&L management, forecasting, and financial controls Experience managing multiple projects or contracts simultaneously Confident communicator, comfortable working with operational and senior stakeholders Able to work autonomously in a remote environment Background in renewables, energy, infrastructure, or long‑term service contracts Experience with asset‑based or operations‑led environments Exposure to higher‑value, long‑duration commercial contracts Familiarity with NEC or similar contract frameworks (not essential)Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Job description We are looking to recruit an experienced Occupational Therapist Assistant Team Manager to join a dynamic Adult Social Care Reablement Service in North London. This is a full-time role with flexible working and opportunities for professional development, initially offered on a fixed-term basis with potential for extension. Main Duties for the OT Assistant Team Manager Lead and support the delivery of a high-quality, outcomes-focused reablement service. Triage and prioritise incoming referrals, identifying risk and ensuring timely allocation. Allocate work across Occupational Therapists, Assistants, and Reablement staff based on capacity and need. Provide clinical advice and support to staff, including managing complex cases and risks. Supervise and support Occupational Therapy staff through regular oversight and reflective practice. Oversee or complete complex assessments, including moving and handling and equipment provision. Ensure compliance with legislation such as the Care Act, Mental Capacity Act, and safeguarding. Maintain accurate records and support quality assurance across the service. Work collaboratively with internal teams and external partners to promote independence. To Be Successful Qualified Occupational Therapist with HCPC registration Experience in adult social care or community/reablement settings. Experience triaging and allocating work effectively. Experience supervising or supporting staff. Strong knowledge of safeguarding and the Mental Capacity Act. Good communication, teamwork, and IT skills. Leadership or management experience or qualification. Experience with equipment, adaptations, or moving and handling. Involvement in service improvement or audit work. Benefits of Working in the Service Flexible working options. Training and development opportunities. Supportive team environment.Why Join Our Agency? We offer dedicated consultant support, a simple registration process, and reliable weekly payments. To discuss this OT Assistant Team Manager vacancy Please get in touch with Ella Hajittofis with your CV to find out more

Purchasing Manager – Manufacturing Location: Hertford Salary: Up to £45,000 (DOE) + excellent employee benefits Employment Type: Full‑Time, Permanent An established manufacturing business in Hertford is seeking an experienced Purchasing Manager to lead its procurement function and oversee a small, high‑performing team. This is a key role for someone with strong knowledge of raw materials, engineering supply chains, and the ability to deliver exceptional service to key customers. You will take ownership of purchasing strategy, supplier performance, and material availability, ensuring the business maintains a reliable, cost‑effective supply chain that supports production and customer commitments. Key Responsibilities • Lead and develop a small purchasing team, ensuring high performance and effective workload management., • Manage the procurement of raw materials, engineered components, and manufacturing consumables, ensuring best value and supplier reliability., • Build and maintain strong supplier relationships, negotiating pricing, terms, and long‑term agreements., • Ensure material availability aligns with production schedules and customer delivery expectations., • Oversee supplier performance, quality, and delivery accuracy, implementing corrective actions where required., • Work closely with production, engineering, and planning teams to support operational efficiency., • Maintain accurate purchasing data, lead times, and cost information within the ERP system., • Support continuous improvement initiatives across the supply chain., • Act as a key point of contact for major customers, ensuring they receive excellent levels of service and communication., • Contribute to strategic procurement planning and cost‑reduction initiatives. About You You will be an experienced Purchasing Manager with a strong understanding of manufacturing or engineering environments, confident in leading a team and managing a diverse supplier base. You will bring a proactive, commercially focused approach and the ability to influence both suppliers and internal stakeholders. Essential Skills & Experience • Proven experience as a Purchasing Manager within manufacturing, engineering, or industrial production., • Strong knowledge of raw materials used in manufacturing (e.g., metals, plastics, components)., • Experience leading or mentoring a small team., • Excellent supplier negotiation and relationship‑management skills., • Strong understanding of manufacturing processes and production requirements., • Ability to deliver high levels of service to key customers and internal teams., • Good working knowledge of ERP/MRP systems., • Ideally CIPS qualified or working towards it., • Strong analytical, organisational, and communication skills. Benefits • Salary up to £45,000, • Excellent employee benefits package, • Opportunity to shape and develop the purchasing function, • Stable, supportive manufacturing environment, • Long‑term career progression potential

Senior Project Manager Job Description: Head office - London with national travel required £75,000 to £85,000 P/A + Package + Bonus Full Time / Permanent / Mon to Fri Are you an experienced Senior Project Manager from a Construction background within the Medical, Healthcare, Pharmaceutical or similar industry? Would you describe yourself as a hard-working individual who likes to get stuck in? Attega Group is currently partnering exclusively with our client who are a specialist construction company delivering high-quality, innovative fit-out and refurbishment solutions across the Healthcare, Sterilisation & Medical sectors. This role will involve successfully delivering project on time, dealing directly with end clients, liaising with colleagues to ensure the requirements are met and more… In return, our client is offering a basic salary of up to £85,000 P/A and various company benefits including company car allowance, 25 days holidays, Bonus paid out twice a year and other company benefits… Key Responsibilities: Develop, maintain and own client relationships in order to raise company awareness. Provide direction and leadership to site staff and supply chain to ensure successful project outcomes. Implementation of a continuous improvement process to promote best practice, technical excellence and exemplary customer service for all projects under your direct control. Provide technical support to pre-construction team during bidding / tendering process which includes resource management, applying knowledge of client relationships and engineering understanding. Ensure successful delivery of all contract commitments under your control and management ensuring technical quality standards are maintained, project budgets not exceeded and programme deadlines met. Liaison and direction to Site Managers / Foreman to ensure that resource requirements are understood and can be met by the team or sub-contractors. Establish and manage the health and safety plan, environmental plan and project management plan. The ideal candidate must be experienced within a Medical, Healthcare, Pharmaceutical or similar industry background. You must also have a full UK driving license. The Ideal candidate: HNC or HND in mechanical or electrical engineering or related engineering discipline. GCSE or equivalent in Mathematics and English. IT literate and fully proficient - in particular good working knowledge of MS Outlook, Word and Excel. Full working knowledge of current Approved Documents – Building Regulations In depth knowledge of industry Strong commercial acumen and technical knowledge Valid full UK drivers licence Excellent attention to detail Able to identify risks and offer profitable solutions Self starter, accustomed to working under own initiative Enthusiastic and motivated Committed and flexible Team player Ability to prioritise and deal with high volumes of information Benefits: Company car Company events Company pension Flexitime Free or subsidised travel Free parking Health & wellbeing programme Life insurance On-site parking Work from home For more information on our Senior Project Manager role please contact Sean in the Attega Group offices today

Technical Services Manager £60-62,000 Central London (Camden) Annual Bonus Pension Scheme Healthcare Our customer are one of the largest property and real estate organisations within the UK, owning and managing a number of mixed-use estates, trophy buildings, retail parks. At a prestigious mixed-use site in Central London, close to Camden / Euston, they seek a Technical Services Manager to help oversee delivery of Mechanical, Electrical & Public Health systems across a handful of buildings across the estate comprising multi-tenant commercial office space as well as landlord services. Working as part of an "in-house" team, the role will involve overseeing a 3rd party M&E contractor, liaising with tenants and stakeholders, etc. Guideline salary is in the region of £60-62,000 and includes a generous benefits package including an annual bonus, private healthcare, etc. Candidates will be fully qualified in either electrical or mechanical engineering, and with at least five years experience as a Technical / Engineering Services Manager. Ideally this experience will have been within the corporate or managing agent / real estate sector. Along with core M&E qualifications, additional training such as IOSH, NEBOSH or further education such as HND / Degree in and Engineering discipline will be beneficial. Further duties will include: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic and rare opportunity to work "in-house", with the security and fantastic benefits which accompany these roles. It will suit an experienced Technical Services Manager with experience managing within commercial multi-tenant environments, either currently working in-house / managing agent, or on the FM service provider side looking to make the move across to being the client. With the enhanced benefits, extra remuneration (circa £10-15k between pension/bonus), this makes for an attractive opportunity to work for an industry leading employer.

Cityworx are recruiting for an experienced Sales Ledger & Billing Coordinator to join an established care business based in the Southwark area. on a part time basis, 3 days a week. We are seeking an accurate, methodical and hands-on Sales Ledger & Billing Coordinator to take ownership of our weekly billing process. This role is critical to maintaining cash flow and preventing downstream credit control issues. It requires strong attention to detail, confidence working with data, and the ability to operate at pace across multiple systems. The role will involve working across care management systems, plus Sage 50, Excel, and invoicing portals, ensuring billing is accurate. Key Responsibilities Prepare and raise weekly invoices across all care packages within strict deadlines. Validate hours against timesheets and care schedules using OneTouch. Process and raise invoices within Sage 50, ensuring all billing information is accurate and complete. Apply correct charge rates, including HCAs, nurses, enhanced rates, and bank holiday rates where applicable. Confirm purchase order numbers, funding details, and client billing instructions are correct. Submit invoices via customer invoicing portals, including Tradeshift where required. Sales Ledger & Data Management Maintain and manage the sales ledger within Sage 50. Reconcile OneTouch data against scheduled hours and actual service delivery. Use Excel, including VLOOKUPs and data validation techniques, to analyse and verify billing data. Identify discrepancies promptly and work with relevant teams to resolve issues. Take ownership of data accuracy, ensuring all records are complete, up to date, and audit-ready. Query Resolution & Team Coordination Act as the first point of contact for invoice queries and billing discrepancies. Investigate and resolve issues using system data and supporting documentation wherever possible. Escalate complex queries to the Finance Manager or Credit Control team when required. Work closely with Credit Control to ensure a smooth and accurate handover of invoices. Highlight recurring issues and support continuous improvements to billing processes. Maintain strong communication across finance and operations teams to ensure efficient workflow and service delivery. For this role, you will need experince in Excel, Sage 50, invoicing portals, as well previous experience in a fast-paced sales ledger or billing role. This role is office based, 3 days a week

Senior IT Field Engineer Belfast Role Purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Undertake advanced diagnostics, repair, and replacement of PCs, laptops, printers, servers, relevant network support, retail equipment, and associated peripherals Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our client's customers Cover site roles where required due to planned or unplanned absence Achieve the dynamic KPI targets set for the role Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real time and gain full understanding of the customer's SLA requirements Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit times, and reflect actual work done in real time through accurate and quality updates. This also includes completing any part movements and RMA generation Deliver IMAC projects with minimal supervision and take the lead when required Embrace and train on new technologies, maintaining the skills and knowledge required to perform the role to the required standard Carry out any other reasonable requests from line management Participate in 24/7 coverage via a rota system Work a reasonable amount of overtime when required Practice 'Quick Win' processes Act as a mentor to other engineers as needed Comply with management system policies, company policies and guidelines, and take responsibility for health and safety in the workplace Maintain company assets in good working order and general condition Be familiar with customer policies and processes where applicable Skills and Experience: Must always be professional and presentable Must hold a full UK driving licence Excellent customer-facing skills Self-motivated with strong organisational skills and ability to work unsupervised Possession of, or ability to obtain, relevant technical certifications CompTIA A+, CompTIA Server+ qualifications (or equivalent knowledge/experience) are required Ability to work at height and perform varied manual handling activities Demonstrates positive behaviours that support team productivity High standard of communication and interpersonal skills to support colleagues and team members TPBN1_UKTJ

Leading Housing Association | North London (Hybrid) | £50,000 | 12-Month Fixed-Term Our client, an established housing association with deep community roots, is seeking an experienced Housing Operations & Project Manager to provide focused leadership during an exciting period of service improvement and digital transformation. About Our Client Founded over 50 years ago, this housing association has grown into a vital provider of affordable housing across four North London boroughs. Managing around 1,600 homes, they're a local landlord deeply connected to their community, providing affordable housing, supported living for young people, and retirement schemes. Their team of 100 dedicated professionals delivers excellent and innovative housing services through shared values that make a real difference locally. They're a Disability Confident Employer, anti-racism organisation, and welcome people from all faiths and backgrounds. The Role This 12-month fixed-term position reports directly to the Chief Executive and offers the chance to drive meaningful change across housing operations. You'll lead key projects including tenant involvement, leasehold and homeownership processes, and digital transformation whilst ensuring KPI performance and regulatory compliance. Key responsibilities: -Lead housing management projects with full accountability for timelines, risks and resources -Drive tenant involvement initiatives, embedding resident voice into service improvement -Manage complex tenancy matters including leaseholder enquiries and Section 20 consultations -Oversee agency-managed portfolio delivery and contract management -Champion digital transformation as the housing system lead -Deliver tenancy audits and evidence-based decision making -Support leasehold processes including shared ownership staircasing and lease enforcement What You'll Bring -Significant experience in a similar housing operations or project management role -Strong knowledge of tenancy management law, regulatory guidance and housing policies -Proven track record in tenant involvement and customer-focused service delivery -Experience managing projects in a regulated environment -Strong IT skills with housing management systems experience -Natural ability to translate strategy into operational delivery -Commitment to quality, accuracy and continuous improvement What's On Offer -£50,000 salary for this 12-month fixed-term role -25 days holiday plus bank holidays -Generous pension scheme -Health care cashback scheme and employee assistance programme -Hybrid working after probation -Supportive, friendly working environment with development opportunities This is an excellent opportunity for an experienced housing professional to make a tangible impact during a critical transformation period whilst working for a values-driven organisation that truly serves its community

Eden Brown Synergy are currently looking for an experienced Team Manager to join the Referral & Assessment Team for Bromley Council. Duties and Responsibilities: * Manage and oversee the day-to-day operations of the Referral & Assessment Team, ensuring effective service delivery. * Supervise and support Social Workers, Senior Social Workers, and support staff through regular supervision and performance management. * Oversee the screening and assessment of referrals, ensuring timely and appropriate responses to safeguarding concerns. * Ensure that all assessments are completed to a high standard and within statutory timescales. * Provide leadership in complex casework, offering guidance and decision-making support on high-risk cases. * Ensure compliance with relevant legislation, statutory guidance, and local safeguarding procedures. * Work collaboratively with partner agencies to ensure coordinated and effective interventions for children and families. * Monitor team performance against key performance indicators and drive service improvement. * Maintain accurate and up-to-date case records and ensure high-quality reporting. Working Pattern: * Hybrid working Pay Rate: * £45.20 p/h Umbrella Essential Requirements: * Social Work Qualification - Degree or equivalent * Social Work England Registration * Significant experience within Referral & Assessment / Frontline Children's Services * Previous management or supervisory experience within a social work setting * Strong knowledge of safeguarding legislation and statutory guidance Benefits of working with Eden Brown Synergy include: * DBS check processed and paid for by Eden Brown Synergy * Twice weekly payroll * Dedicated recruitment consultant to support you throughout Please apply with an up-to-date CV for immediate consideration. Please contact me on (phone number removed) or K.Dsouza@ (url removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Our client, based in North London, is looking for a Commercial Vehicle Technician to join their team Job Purpose: Transport Services manages the maintenance and repair of the council's vehicle fleet/plant/equipment, in accordance with legal regulations, lease company's and manufactures' standards and targets. The Commercial Vehicle Technician (Level 3) role is to support the Workshop Manager by undertaking the maintenance of the council's fleet, including third party and plant maintenance processes are carried out effectively to meet the services obligations, in a timely and cost-effective manner. Key accountabilities: To assist in the delivery of an efficient and effective Transport Workshop Service, through the undertaking maintenance of the council's fleet, including third party vehicular and plant fleet maintenance, in an effective and safe manner. Duties include the individual's combined and effective use of skills, expertise, and the technical resources of the Transport Workshop, in respect of inspection, servicing and repair of vehicles, plant and their associated components, employing such skills and knowledge as may be required with due regard to ensuring the fleet is maintained in a legal and roadworthy condition. To assist in supporting of solutions that will enable the compliance with the council's operators' license, appropriate legislation, council's policies, and performance standards. Promote continuous improvement and 'right first time' culture, within the Transport Workshop team. The council's designated VOSA MOT Station Nominated Tester, responsible for undertaking MOT Tests (Class 4, 5 & 7). To assist in the provision of the day-to-day Transport Workshop administration and Fleetwave™ IT operational support.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

IT Systems Engineer - Cloud, Datacentre & Cloud Applications Location: London, City (off-site datacentre access required) Hybrid: 3 days on site per week Salary: £65,000pa to £70,000pa + Benefits Reporting to: IT Infrastructure Manager Role Overview: The IT Systems Engineer will play a key role in supporting and improving cloud, datacentre and enterprise systems across a fast-moving technology environment. This role will act as a senior escalation point within the support function, working closely with internal teams, vendors and project stakeholders to ensure high availability, security and performance of core IT services. PLEASE NOTE: Additional Requirements: Candidates "MUST HAVE" relevant experience working in a Cloud Datacentre Environment Candidates MUST HAVE relevant & up to date Technical Industry Accreditations Microsoft certifications (M365, Endpoint, Security, Azure) Candidates MUST HAVE Linux and networking certifications (e.g. MCSE, Linux, CCNA). Candidates MUST BE London-based or within reasonable travel distance due to the requirement to access datacentres, on-call rota including out‑of‑hours call‑outs for critical infrastructure incidents.Key Accountabilities: Cloud and Datacentre Infrastructure & Cloud and Datacentre Applications Key Responsibilities: Provide 3rd line support across Microsoft 365, Azure, AvePoint and third‑party cloud platforms (e.g. VoIP, CRM). Support and administer on‑prem and cloud infrastructure including Linux (RedHat and variants), Windows Server, VMware virtualisation, Veeam Backup & Replication and SAN technologies (Fibre/iSCSI). Respond to, investigate and remediate incidents identified through security and monitoring platforms (e.g. M365 XDR, MDR/SIEM tooling). Own incidents through their full lifecycle, ensuring SLA compliance and clear stakeholder communication. Work closely with 1st/2nd Line teams, providing escalation support and technical guidance. Identify root causes of recurring issues and propose system improvements, raising RFCs where required. Support project delivery and platform development initiatives. Maintain accurate system documentation, asset registers and inventory records.Skills, Experience & Qualifications Essential: Strong experience in supporting enterprise IT infrastructure in a 3rd line or senior support capacity. Microsoft 365 and Azure administration experience. Solid knowledge of networking, security principles and ITIL-based service delivery. Strong troubleshooting, documentation and stakeholder communication skills. A proactive, adaptable team player comfortable working across a broad technical estate.Time to step up and rise above your peers - Call Experis IT on (phone number removed)

Description: Business Development Manager - Social Housing Basic Salary: £28,000 – £33,000 (DOE) On-Target Earnings: £40,000 – £45,000 Monday - Friday 8:30am - 5:30pm Are you a driven, commercially minded professional with a passion for making a real impact in the social housing sector? We’re working with a forward-thinking organisation that is rapidly expanding its Temporary Accommodation division and is now seeking a dynamic individual to become a Business Development Manager to play a pivotal role in its continued growth. This is an exciting opportunity for the right candidate to develop their Social Housing career and evolve into a Business Development Manager position. You will be joining a thriving, ambitious team where your expertise, relationships, and strategic thinking will directly influence success across new and existing local authority partnerships. The Role As a Business Development Manager, you will take the lead in identifying, developing, and securing new business opportunities within the temporary accommodation sector. Your core objective will be to generate new relationships with local authorities, while also strengthening and expanding existing partnerships to unlock further temporary housing opportunities. You’ll be instrumental in positioning the organisation as a trusted and reliable partner across both new and established networks. Key Responsibilities Develop and execute a targeted business development strategy focused on local authorities and housing providers Proactively generate new relationships with local authorities to create fresh temporary accommodation opportunities Develop and grow existing client relationships to increase contract value and service utilisation Build and maintain strong relationships across relevant departments including Housing Needs, Procurement, and Temporary Accommodation teams Identify and secure new contracts and partnership opportunities Navigate and manage tender processes, frameworks, and procurement cycles Ensure full compliance with local authority standards, regulations, and service expectations Collaborate internally to ensure service delivery aligns with client expectations and contractual obligations Maintain up-to-date knowledge of market trends, policy changes, and sector developments About You Proven experience in a business development, account management, or partnership role within the social housing or temporary accommodation sector Established relationships and contacts within local authorities Strong understanding of local authority processes, procurement frameworks, and compliance requirements Commercially astute with a track record of winning new business and growing existing accounts Excellent communication, negotiation, and stakeholder management skills Highly motivated, target-driven, and able to work autonomously Full UK driving licence and access to your own vehicle What’s on Offer Competitive basic salary with strong earning potential Opportunity to join a growing, high-performing team in a thriving sector Autonomy to shape your role and influence business direction Supportive and collaborative working environment Real opportunity for career progression as the department expands If you’ve got what it takes to be a results-driven Business Development Manager ready to take the next step in your career and play a key role in shaping the future of temporary accommodation services, we’d love to hear from you. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

About our business Many of us have experienced life in rented housing and understand the uncertainty that can come with not owning your home. ProperTies Living exists to make renting feel like home. Our mission is to create high-quality homes for rent where people can settle, build meaningful connections, and live comfortably in safe, secure environments. We want our residents to feel a genuine sense of belonging and pride in where they live. We have over 900 homes in development and expect to be managing over 450 homes by the end of the year. We also have a pipeline of 2,000 properties currently being acquired. Our growing portfolio reflects our long-term commitment to the rental market and to creating professionally managed communities where residents feel secure, supported, and proud to live. As a business, we are committed to delivering best-in-class customer service that is both effective and responsive across all our operations -from constructing new homes and letting apartments to managing communities. Our objective is to provide professionally managed rental homes that offer security, reliability, and a welcoming environment where residents can create lasting memories. Joining ProperTies Living means becoming part of a new and ambitious team that embraces collaboration, creativity, and professional growth. Supporting our people and providing clear pathways for career development and progression is key to our success. About this role We are seeking an experienced Block Manager to oversee the operational management of residential buildings, with initial focus on sites in Watford and Barking. You will work closely with the site teams, Residential Services hub, the Health & Safety Manager, and colleagues across the wider property team. Your direct line manager will be the Property Manager Team lead, while the Senior Property Services Manager will oversee overall operations. This role focuses on delivering best-in-class customer service, while being flexible for occasional evenings, on-call duties, and travelling between sites. What you will do As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, well-maintained, and deliver an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety Identify, manage, resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes Oversee contractor performance, ensuring compliance with service level agreements Maintain robust Permit-to-Work and contractor control processes Health & Safety Compliance Ensure full compliance with all relevant legislation, including Building Safety Act 2022 and Fire Safety Act 20221 Manage site risk assessment and ensure corrective actions are completed within agreed timescales Work Closely with Health & Safety Manager to maintain compliance requirements records and certification Support the development and maintenance of the Building Safety Case and Golden Thread Lead on incident response, reporting, and escalation where required Carry out regular safety inspections, audits, and monitoring activities Resident & Client management Deliver a high-quality, resident focused service, ensuring a positive customer experience Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days) Handle fees related to apartment damage or dilapidation Deliver a high-quality, resident focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with their team to ensure swift and effective resolution of issues. Build strong relationships with residents, internal teams, and stakeholders Support community engagement initiatives and resident events Financial & Administrative Management Support budget planning and ongoing financial management of schemes Monitor expenditure and ensure cost control across all services and projects Maintain accurate records, reporting, and documentation in line with company standards Manage asset registers and oversee stock control where applicable General & Portfolio Management Support mobilization of new developments into the portfolio Liaise with contractors and suppliers to ensure services delivery meets agreed standards Attend regular meetings and provide updates to the Senior Property Services Manager Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved Participate in an on-call Rota for major incidents Travel regularly between sites within the regional portfolio People Management Lead, motivate, and develop team members to deliver high performance Support recruitment, onboarding, and training of team members Foster a positive, inclusive, and collaborative team culture You will be required to carry out other duties to assist the team d uring busy periods. You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). About you - your experience, knowledge, and skills. Ideally you will have: Proven experience in block management, or BTR/Flex Living environments Strong understanding of high-rise building compliance and health and safety requirements Experience managing contractors, budgets, and service delivery Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential) Experience managing or supervising teams Strong customer service and stakeholder management skills Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilizing a range of digital platforms and management systems to streamline operations and maintain effective communication. Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software Ability to manage multiple sites and priorities effectively Calm and professional approach when handling challenging situations Desirable: IOSH or NEBOSH qualification Membership of a relevant professional body (IRPM, TPI) You will be someone who Is highly customer-focused and committed to delivering excellent service Builds strong relationships with residents, colleagues, and contractors Communicates clearly and confidently at all levels Takes ownership and drives high-standards Works well under pressure and meets deadlines Is flexible, adaptable, and comfortable working across multiple sites What we offer As well as working with a friendly, inclusive, and incredibly supportive team who care about their work and take immense pride in our buildings, we offer: A competitive salary range of £ 40,000 - £45,000 Discretionary bonus 25 days holiday + 8 bank holidays (pro-rated if part-time) Personal Pension Plan (salary sacrifice available) Employee Assistance Program Life Assurance Optical vouchers Cycle and Tech schemes _____________________________________________ Come and join us! Right to Work in the UK: Please note: You must be resident in the UK and eligible to work. At this point in our journey, we are unable to sponsor visas. Equal Opportunities, Diversity & Inclusion: We are committed to building a diverse and inclusive group of talent with a broad range of backgrounds, skills and capabilities and will give full and fair consideration to all applicants. If you have a disability or any other additional need that requires consideration, accommodation or adjustment to the role or recruitment process, please do let us know. TPBN1_UKTJ

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughlyHow do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well

Job Description: Recovery Driver – C1E / CE Licence Required Location: Waltham Cross Salary: £34,586.37per annum We’re excited to announce that 2025 is shaping up to be another fantastic year as we continue to grow and strengthen our network. Our Waltham Cross site is expanding, and we’re looking for an experienced Recovery Driver to join the team and contribute to its ongoing success. This is a great opportunity to be part of a well-established and forward-thinking company that values its people and offers genuine opportunities for growth. What’s in it for you We recognise and reward our team for their expertise, dedication, and drive. Here’s what we offer: Salary of £34,586.37 per annum 28 days holiday (including bank holidays) Length of service awards Healthcare Cash Plan (including gym and shopping discounts) Employee Assistance Programme Celebration Day (to use as you wish to mark a special occasion) Car insurance discount with LV Employee pension Employee engagement budget (to enjoy team activities and events) Access to Mental Health First Aiders Cycle to Work Scheme Refer a Friend Scheme (earn £1,000 for successful referrals) Equipment purchase scheme Life assurance Key responsibilities As a Recovery Driver, you will ensure the safe and efficient collection and delivery of customer vehicles, maintaining high standards of care and professionalism at all times. Your main duties will include: Contacting each customer prior to arrival Completing all Job Pack paperwork neatly and legibly, obtaining signatures where required Completing Customer Vehicle Condition Reports and taking supporting images before handover to Estimators Following all procedures outlined in the Drivers Procedure and Process Manuals Complying with Drivers Tacho Break Regulation 2009 (if applicable) Ensuring Policy Excess, VAT Bills and Private Quotes are paid before leaving site (escalating any issues to the Transport Manager) Checking courtesy cars are safe and up to standard, reporting defects immediately Handling customer complaints in line with company procedures Undertaking all driving and recovery tasks as directed by the Transport Manager Planning your day effectively and working efficiently with a customer-first approach Assisting with vehicle movements in and out of the workshop Washing customer or courtesy cars where necessary Locating and moving vehicles for salvage agents Skills and experience required • Must be over 21 with a full UK driving licence, • C1E / CE licence required (capable of driving up to 7.5 tonnes), • Valid Driver Qualification Card and Digi Driver Card, • Experience in vehicle recovery preferred, • Physically capable of securing and moving vehicles and handling equipment, • Team player with a flexible, proactive, and can-do attitude, • Able to work responsibly and take ownership of tasks Why join ABL1 Touch Joining ABL1 Touch means becoming part of a growing, dynamic organisation that values its employees and supports professional development. We offer a competitive salary, a comprehensive benefits package, and a positive, inclusive working environment

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe, providing a wide range of diverse and transferable cross-sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. Overview of the role Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? Mott MacDonald is a global consultancy whose people do exactly that. We are looking to recruit a talented Associate Civil Engineer to join our busy Infrastructure team in London working on a variety of exciting projects for a diverse range of clients and sectors.project work across health, defence, regeneration, and leisure, among others. The right candidate shall be able to combine managerial and technical responsibilities, promote a cooperative approach and inspire teams to deliver projects to quality, budget and timescales. You will be offered, and be expected to take on, a high degree of autonomy and responsibility and contribute to growing the Infrastructure team's profile and work portfolio through successful project delivery and participation in business development. The role offers the successful applicant the opportunity to develop their skills and progress their career working as a part of a team of innovative engineers and specialists. Candidate specification You will be responsible for managing projects and multi-disciplinary design teams producing and assuring designs, controlling task budgets, and the development of staff competencies and career paths. You will also support our Practices in business development activities and take responsibility for developing commercial and technical responses to new opportunities. The successful candidate will be professionally qualified with an appropriate engineering institution (ICE, CIHT, PW| etc). The successful candidate must have experience in the following areas: • Early stage optioneering, • Understanding of all stages of design (Feasibility Design through to Detailed Design), • Demonstrate experience of leading infrastructure schemes through various stages (feasibility, concept design, detailed design, construction, commissioning, operations etc.), • Project Management (Procurement, Requirements, Technical Assurance, Risk etc), • Full awareness of Health & Safety Legislation and CDM Regulations and how it is applied to the design process The candidate will be able to demonstrate practical skills in the following areas: • Proven experience in project management of projects and leading teams across multi-disciplines (from bidding stage through to delivery against contracted cost and programme), • Excellent communication skills (good verbal, written and presentation skills) and confident in Client facing roles, • Previous experience of working on UK public sector on infrastructure projects, • Experience in infrastructure design with competence to independently check and approve the work of others (knowledge of key design standards and guidance), • Experience of using Digital Design Tools for production of deliverables including BIM The following would be seen as beneficial but are not essential to the role: • Technical Excellence (someone experienced in coaching, mentoring and developing people & teams), • Previous experience of working on UK public sector infrastructure projects, • Knowledge of contract preparation, procurement and risk management, • Appreciation of the operational and maintenance impacts of our design solutions UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and Development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and Social Outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

Ready to find the right role for you? Service Delivery Manager - Collections Grade: 5.1 Hours: 40 hours per week. Monday - Friday, 8:00am - 5:00pm. Location: Marsh Road Depot 4/7 Marsh Road HA0 1ES When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities. Ensuring training and competency checks are in place for all roles. Monitor operational performance, follow up on complaints, problem-solve for operational challenges. Delivery of a first-time collection culture and all contractual performance KPI's. Lead our people & assets to deliver/exceed service expectations. Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery. Ensure operations are run in line with Veolia Minimum Requirements and supporting improvement plans. Investigate safety incidents, underperformance and disciplinary incidents. What we're looking for; Essential: Experienced working as part of a team; with good communication and leadership skills is necessary. Valid Full UK driver's licence. IT Skills, Experience in a similar environment would be essential. Understanding of Health & Safety at work, with experience of health and safety protocols. Knowledge of environmental regulations and compliance requirements. Strong understanding of waste handling, disposal, and recycling processes. Excellent project management and organizational skills. Strong attention to detail and record-keeping abilities. Desirable: HGV Driving Licence. IOSH training. Experience in waste management operations. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Security Manager – Planning, Mobilisation & Assurance to £90k + Benefits 12-Month Fixed Term Contract | Hammersmith, London We are seeking an experienced Security Manager to lead critical planning, mobilisation, and assurance activities across one of the UK’s most iconic event venues during a pivotal operational phase. This hands-on role ensures security standards are implemented effectively, providing confidence and assurance to both clients and stakeholders. You will coordinate multi-disciplinary teams, oversee service partner outputs, and deliver high-quality operational documentation, enabling the Head of Security to focus on strategy, governance, and senior stakeholder engagement. The Role: Security Planning & Documentation Reporting to the Head of Security, you will lead the creation, refinement, and quality assurance of client-side Security Standards, SOPs, protocols, and operational guidance. Ensure alignment between service partners’ emergency procedures and governance frameworks. Integrate documentation with landlord, tenant, and event operations to maintain seamless security complianceProject & Workstream Leadership Drive planning and mobilisation projects from initiation to completion, coordinating inputs across Operations, M&E, Logistics, Cleaning, and external stakeholders. Maintain clear timelines, action trackers, and risk logs, escalating key decisions to the Head of Security.Desktop Exercises & Validation Design and facilitate desktop/tabletop exercises, capturing lessons learned and embedding improvements into operational practice. Produce actionable improvement plans and track completion to ensure continuous operational readiness.Service Partner & Contractor Assurance Provide client-side oversight of security service partner mobilisation activities. Review and quality-assure contractor and consultant outputs, ensuring consistency with company standards and operational intent. Constructively challenge outputs where necessary to meet agreed standards.Stakeholder Coordination Represent the security function in operational planning forums. Engage with occupiers and their service providers to ensure integrated, proportionate, and consistent security delivery. Escalate policy or strategic matters to the Head of Security when required.The Person: Essential: Experience in complex, high-footfall environments such as live entertainment events venues, retail centres, mixed-use estates, or large-scale public venues. Proven ability to write and review SOPs, emergency procedures, and security protocols. Experience leading defined projects or workstreams. Strong experience designing and facilitating desktop/tabletop exercises. Excellent written and verbal communication skills. Able to operate independently within delegated authority.Desirable: Experience in live entertainment, events, or public-facing venues. Background in mobilisation or transition into live operations. Relevant security, resilience, or emergency planning qualifications.Role Context Strategic direction, policy ownership, and senior stakeholder engagement remain with the Head of Security. The role focuses on delivery and assurance within delegated authority; it is not a strategic leadership position.Apply if you are ready to turn strategy into action and be at the heart of the UK’s most iconic event venues operational success

Company Description Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Job Description A Senior Product Designer at Genomics England, you will bring cutting-edge new genomics products to life. You will confidently take the lead on our products from end-to-end and help to establish first class design standards. This is a core role in our organisation and will consist of designing innovative, intuitive products and collaborating with product managers and engineers to define and realise the product vision and roadmap. As an experienced Senior Product Designer, you will need a deep understanding of user needs and business objectives to ideate, build and iterate products that are highly relevant, as well as improving and documenting our styles and component library. The day-to-day: Get to know the service: what it is, how it works, our users and their needs. We have lots of qualitative research to get you started. Design the User Experience: You’ll work as part of a cross-functional squad including engineering, research, product management and clinical staff to iterate designs, ensuring usability, feasibility and viability to deliver quality outcomes. Input into the product vision You will work closely with the Product Manager to translate qualitative and quantitative insights into a product roadmap to deliver user value. Champion accessibility: You’ll design accessible, experiences with a content designer to ensure everyone can access and use the product. Apply frameworks: You'll have knowledge and experience of applying NHS design systems and frameworks and utilise these in your design. Design to legal and regulatory requirements: Our user experience is evaluated by an external Research Ethics Committee (REC). You’ll work with a range of healthcare professionals to make sure our designs are compliant. Contribute to the wider design community: collaborate with other designers to build a shared component library and collectively improve design quality. Facilitate decision making and co-creation: bring together diverse perspectives, including the product squad, internal and external stakeholders and users, through appropriate methods to solve problems together. Skills and experience for success: Substantial experience as a Senior Product Designer with examples of live delivery. Experience working as part of a cross functional product squad. Demonstrable knowledge of product design processes and methodologies. Able to work end-to-end, from discovery to launch, and beyond. Understanding of how to evaluate and interpret user research findings to wireframe and prototype solutions. Knowledge of the WCAG 2.2 accessibility guidelines and general practice. Proactive collaborator who embraces working with a diverse range of people such as designers, engineers, product managers, and researchers. Strong organisational skills, including the ability to prioritise tasks and meet deadlines. Desire to continually improve work through giving and receiving feedback. Advanced proficiency with design and prototyping tools. Experience using NHS design systems and applying regulatory best practice desirable. If you’re a Senior Product Designer with a demonstrable track record of leading end to end product design, shaping intuitive digital experiences, and turning user insight into real world impact, this is a rare chance to do it at Genomics England, helping build products that can genuinely transform lives through genomics Additional Information Salary From: £63,300 Please note: This is a 1 Year FTC (Fixed term contract) Closing Date: Sunday 17th May at 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here

Company Description Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Job Description We’re looking for a seasoned Dynamics 365 Engineer, with a proven track record of delivering high quality D365 and Power Platform solutions end to end, and the experience to manage technical delivery across our delivery partners whilst having the ability to communicate to different seniority of stakeholders. You really know this product & platform inside out, can confidently design and build solutions that are secure, scalable and maintainable, and thrive on being the go-to technical expert. You will be the in-house engineering SME for Dynamics 365 and Power Platform, trusted to guide technical designs, decisions, influence platform evolution, confidently challenge where needed, and mentor others where appropriate. At Genomics England, our internal systems power research and clinical programmes with real world and end user impact. Our Dynamics 365 platform supports key communications, workflows, data flows and operational processes across our Newborns and Research products in which this role sits at the centre, shaping architecture, building quality features and providing platform direction. This is a hands-on Dynamics 365 engineering role with autonomy and ownership. It is not a Business Analyst or a system administrator role. You will be comfortably using your strong Dynamics 365 and Power Platform engineering expertise day to day, collaborating closely with product managers, business teams and external partners to design, build and deliver high quality Dynamics 365 solutions that work in the real world and make a difference. What you’ll be doing: Be the technical lead and the subject matter expert for Microsoft Dynamics 365 (D365) and the Power Platform Liaise with third-party partners and vendors to assess solutions, review technical proposals, and ensure alignment with internal architecture Collaborate with internal product manager, architects and business stakeholders to understand requirements and translate them into technical specifications - communication and collaboration skills are key to the success of this role Provide regular and timely updates and reporting to stakeholders Prioritise tasks based on business priority, critical path and resource considerations, working with the product manager, application support manager & support teams. Design, develop, test and maintain custom components including plugins, workflows, Cloud Flows and PowerApps Component Framework (PCF) controls Develop PowerApps Power Automate Cloud Flows, Canvas Apps, and Power Pages Secure and manage D365 portals, making appropriate use of authentication models and user roles Proactively troubleshoot and triage issues across D365, Power Automate Cloud Flows, SharePoint, AWS integrations and other connected services Provide both proactive and reactive operational support, minimising need where possible and simplifying delivery through effective logging, monitoring and knowledge transfer Stay current with Microsoft wave releases, assessing impact, and leading technical change management Contribute to internal platform governance and documentation to maintain consistency and scalability Provide support to internal process such as release management and design forums. What you’ll bring: Demonstrable skills in front end software development programming using JavaScript Experience in client-side development frameworks such as React, Angular, Typescript Experience using PowerApps Component Framework (PCF) to create and customise code components / PCF controls to enhance the functionality and user experience of Power Apps Able to build applications using Canvas Apps Able to use Power Automate to automate complex processes using scripts written in e.g. JavaScript Able to configure / integrate plugins Understands how to programmatically interact with flows, using advanced expressions and building custom connectors, and integrating with apps Solid understanding of the D365 ecosystem, its component modules, and underlying architecture Proficient in use of PowerApps for custom application development Proficient in use of Power Automate (Flow) for process automation Good understanding of legacy process workflows Strong familiarity with SharePoint Online and Dataverse Familiar with and skills in Power BI for reporting Understands the features introduced in Power Platform, and the concepts of the Common Data Service (CDS) and the Common Data Model (CDM) Bonus if you have: Microsoft Power Platform or Dynamics 365 certifications, in particular PL-600 Experience operating in environments handling sensitive or regulated data Experience working with AWS, and integrating it with D365 Exposure to environment strategy and ALM accelerators at scale If you’re a highly experienced Senior Dynamics 365 Engineer with a demonstratable track record of owning and managing multiple D365 applications, shaping technical direction, working with teams to solve real problems and improving how people work day-to-day, and making a real world impact for users and participants of Genomics England, then this is a D365 engineering role with reach, visibility and meaningful impact! Qualifications Microsoft Power Platform or Dynamics 365 certifications, especially PL-600, are expected for serious candidates. Additional Information Please note: This is a 1 Year FTC (Fixed Term Contract) Salary From: £71,500 Closing Date: Sunday 17th May @ 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here

JOB TITLE: Facilities Events Porter LOCATION: Full time office based, Ealing (W5 2HL) PAY RATE: £16.60 paye (per hour) START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover) Role purpose: To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required. To provide porterage support to the team to deliver both internal and external events and meetings. Key accountabilities: To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service. To clean and set up meeting rooms and halls for events with furniture as instructed and required. Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels. To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use. To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House. To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter. To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required. To ensure deliveries to the back door are organised safely and distributed efficiently. To ensure that all cleaning products are safely used at all times and are stored appropriately. To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised Knowledge, skills & experience: Ability to work independently and take responsibility for actions as well as being a good team player. Ability to communicate to a good standard, both written and spoken, at all levels. Experience of manual handling. Have a basic knowledge of health and safety requirements relevant to events and building services operations. Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required. Previous porterage experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser