Trabajos it service delivery manager en Reino Unido - Page 3

🚀 Technical Programme/Project Manager – EUC Modernisation | Contract | London / Hybrid 6-Month Contract | Inside IR35 | 3 Days On-Site in Central London | EUC / VDI Expertise Required Join us on a mission to reimagine how our people work. We’re looking for a driven and technically astute Programme Manager to spearhead a high-impact End User Computing (EUC) Modernisation Programme — transforming our legacy on-prem Citrix VDI into a next-generation Desktop-as-a-Service environment powered by Windows 365, Azure Virtual Desktop, and Dev Box. This is your chance to take a pivotal role in shaping the future of our digital workplace, working hand-in-hand with top-tier internal teams and strategic partners. You’ll lead from the front, ensuring our EUC strategy is fit for purpose, cost-efficient, future-proof — and delivers measurable business value. 💡 What you’ll be doing: • Leading the EUC Modernisation Programme from strategy through to benefits realisation., • Driving the migration from Citrix VDI to W365 / AVD / Dev Box., • Partnering with senior stakeholders, technical experts, and vendors to deliver a seamless transformation., • Owning requirement gathering, benefit tracking, and Proof of Concept activities., • Managing complex technical resource scheduling and ensuring delivery pace in a fast-moving environment., • Proven success delivering enterprise EUC transformations, ideally in regulated sectors., • Hands-on migration experience from on-prem Citrix VDI to cloud-hosted DaaS solutions., • Strong BA capabilities — able to capture detailed requirements from diverse stakeholders., • PoC delivery expertise and technical validation skills., • Outstanding organisational skills, vendor management, and stakeholder influence. You’ll be at the heart of a transformative project with visibility at the highest levels, shaping the way hundreds (if not thousands) of users work every day. You’ll work with cutting-edge cloud technology, a collaborative team, and the autonomy to make things happen.

Methods are currently looking for a Permanent, Major Incident Manager to join our growing team on a permanent basis. 24/7 Rota’d on call required – additional pay will be included. Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Role Description The main objective of this role is to develop and improve the Incident Management function within client delivery, and the perception, both internal and external, of that function. The role involves working closely with the Service Delivery Manager to ensure that Transitional activities to take the Incident Management functions forward to a new delivery model are developed and implemented. On an ongoing basis, the Major Incident Manager will look closely at ways to enhance the function and ensure that analysts performing incident and problem management functions are fully briefed and knowledgeable in all aspects of the processes and procedures. The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be managed across the team. The Major Incident Manager will also be responsible for driving through better working relationships with on-site teams and other referral groups, to bring about an improvement in the management of incidents. Candidates must have a strong track record of performing as a Major Incident Manager, ideally with a proven knowledge and understanding of how to align with ITIL processes • Ensuring that the Major Incident Management function within client delivery is managed proactively and effectively to meet targets while also ensuring efficient communications across all Service Operations teams, • Managing peaks and troughs in activity to ensure that customers receive service excellence, • Ensuring that standards and processes are implemented and adhered to, • Liaising with all Service Delivery team where necessary to ensure the provision of the Service within agreed SLAs and to make recommendations for improvements, • Sharing knowledge and experience in the form of coaching, mentoring, or training to team members, • Attending Service Review Meetings at other client meetings as required, • Managing small CSI projects, working within deadlines, prioritising your own workload, • Facilitating and supporting the recruitment and selection of new team members, • Providing management support in the absence of the Service Delivery Manager, • Providing SME advice during the service transition/acceptance into service of new services Person Specification: This role would best suit an individual who has a proven track record in delivery in a similar role • Experience of working in a high-pressured environment, • ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable), • Experience of SLA reporting, Key Performance Indicators, Dashboard reporting and Trend Analysis, • Supplier management experience, • Experience in case management toolsets - preferably ServiceNow, • Excellent working knowledge of Microsoft Office - particularly Excel, • Proven experience in communicating with a variety of stakeholders at different levels, • Strong Team working skills, • Able to work without supervision, • Strong inter-personal skills, • Good communication and negotiation skills, • Experience of building strong working relationships with a variety of stakeholders. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect • Autonomy to develop and grow your skills and experience, • Be part of exciting project work that is making a difference in society, • Strong, inspiring and thought-provoking leadership, • A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ()

IT Project Manager for an established, growing IT MSP. Diverse Infrastructure & Cloud project across various sectors! Apply now! IT Project Manager – Fast-Paced IT Consultancy with Portfolio Management Focus Location: Central London (Hybrid) Salary: £60,000 – £80,000 DOE + Bonus + Private Healthcare Are you an experienced Project Manager who thrives on variety, enjoys working independently, and loves the challenge of a dynamic environment? We’re recruiting for a respected IT consultancy that delivers expert solutions to SME clients across multiple industry sectors including finance and commercial property. This Project Manager opportunity offers the chance to oversee a substantial portfolio of technology initiatives spanning infrastructure projects (including modernisation and office relocations), cloud transformation programmes, and security implementation projects. You’ll be coordinating schedules, managing resources, and maintaining client relationships across an active project workload – typically handling 15 to 25 projects at any time – ensuring smooth delivery and consistent client communication. You’ll collaborate with a skilled delivery team, working closely with technical specialists and client relationship managers to uphold quality standards and meet project milestones. Excellence in this Project Manager role demands strong ownership mentality, adaptability when priorities shift, and a results-driven approach to problem-solving and delivery. This isn’t a conventional “one project focus” position. You’ll need to excel at juggling multiple competing demands whilst engaging effectively with both technical team members and executive-level client stakeholders. A working knowledge of infrastructure, networking, or cloud technologies would be beneficial, though extensive technical depth isn’t necessary — just sufficient understanding to facilitate meaningful discussions and confidently guide projects to successful completion. We’re seeking a Project Manager who can demonstrate: • IT Managed Services Experience would be highly desirable, • Professional qualifications (e.g. PRINCE2 or similar), • Proficiency with project management platforms such as Microsoft Project, Planner, Monday, or equivalent tools, • Experience orchestrating multiple concurrent projects within technology-focused environments, • Outstanding communication abilities and systematic approach to task and stakeholder coordination, • Comfort engaging with technical and business professionals across all organisational levels, • Strong planning capabilities and intuition for identifying potential delivery challenges, • Background in IT service delivery or managed service provider settings (highly advantageous) This presents an excellent opportunity for a Project Manager who performs well under pressure, enjoys collaborative cross-functional work, and seeks broader exposure to diverse clients and technical project types.

Contract Manager – Outsourcing & Procurement Location: London (Hybrid) Duration: 3 months initially, with high likelihood of extension Rate: £525/day Inside IR35 We’re looking for a skilled Contract Manager to support a major outsourcing programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal, commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities • Lead the end-to-end contracting process for a major outsourcing initiative., • Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements., • Negotiate key terms, service levels, and commercial conditions., • Align contracts with transition plans and operational delivery needs., • Embed commercial risk management into all supplier engagements., • Contribute to long-term outsourcing and vendor management capability building. Your Experience • Extensive experience negotiating and managing outsourcing contracts in IT and technology operations., • Proven track record supporting transitions from in-house to outsourced models or between managed service providers., • Familiarity with professional services environments, particularly large law firms., • Strong understanding of procurement models and commercial frameworks in complex, regulated settings., • Skilled at balancing commercial rigour with operational realities. Why This Role? This is a strategic opportunity to shape the commercial foundation of a transformative outsourcing programme. You’ll work with senior stakeholders and cross-functional teams in a dynamic, fast-paced environment where your expertise will make a tangible impact. Interested in making a difference through smart contracting? Apply now or reach out to learn more. Reference: AMC/JWH/CMOPL1

About Us: Rizing, a Wipro Company, specializes in SAP® consulting for Fashion, Retail and Consumer Industries. We offer complete solutions on SAP S/4HANA® for Fashion and SAP S/4HANA® Retail, tailored to apparel, footwear, fashion, and retail companies. Rizing’s global presence and deep industry expertise, makes us a market leader in the SAP S/4 Fashion and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: • Work on multiple projects simultaneously or one large-scale project., • Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: • Providing industry specific solutions and best practices knowledge to customers., • Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries and ensure that these solutions are delivered on time and are of the highest quality., • Understanding customer requirements and assist in selling additional business. Work closely with Rizing sales force to create and define consulting projects and ensure that the customer's overall business objectives and needs are translated into well-defined and justified projects. This includes preparing work plans and contributing to proposals that describe the process used to meet the customer's needs and include deliverables, timelines and estimates of the costs and resources required., • Demonstrating creativity and thought leadership and use experience in substantiating the proposed solutions to the client., • Acting as a key customer contact and exercise authority appropriate to particular customer requests commensurate with customer expectations of decision-making and consistent with Rizing policies and practices., • Maintaining and expanding customer contact at a high level and building credible relationships with key customer personnel., • Contributing to consulting projects by analyzing client's business processes and designing the appropriate solution. Move logically and creatively from facts to conclusions., • Conducting strategic level workshops with customers to drive an IT solution for acceptance., • Developing solution framework and implementation plan to achieve customer’s business targets. Provide Leadership by: • For assigned area, overseeing all project activities leading to the implementation of the solution designed., • Providing guidance and direction on Enterprise Applications/Technology to customer and employees., • Working with all stake holders of a given project to ensure seamless and successful delivery of services to the customer., • Informing the relevant country organizations of customer needs/trends in the marketplace and alerting them to potential long-term opportunities., • Working with the Project Manager/Consulting Manager and Project Leads in drafting the project plan (scope, effort, deliverables, timelines and resources), assisting in identifying and recruiting team members, and preparing and assisting in the preparation of individual work plans., • Research on new technologies and tools to accelerate the solution development & implementation. Help upgrade existing frameworks to satisfy current needs of the organization., • Participate in pre-sales engagements, demonstrating the ability to connect with customers when discussing best industry practices and appropriate technology solutions., • Interact with Rizing country organizations as appropriate, to deploy the requisite expertise on the engagement team to address specific customer needs in a timely and efficient manner., • Be a role model and coach for team members by playing a mentor role. Identify and nominate necessary training for the development and upskilling of Rizing’s resources., • Document and disseminate knowledge within organization and conduct regular subject matter training (classroom, virtual connect sessions, etc)., • Provide meaningful feedback on the overall performance of project team members., • Work with the Management Team to secure Rizing’s current & future strategy, and its execution., • Champion Rizing’s methodologies and suggest processes improvements required to sustain and improve the operations of the organization., • Propagate and champion Rizing’s culture within all levels of the organization., • Perform any additional duties commensurate with the current role, as and when required by the management., • Performs other duties as required. Required Qualifications: • General degree or equivalent/recognized professional qualifications., • Deep understanding of cross-functional processes of enterprise applications or multiple technology platform proficiency with at least 10-12 years of functional and technical experience and industry knowledge., • Possess a thorough understanding of integrated business environments with a deep understanding of the Fashion and Lifestyle industry., • Knowledge and experience in the attune implementation methodology., • A minimum of 2 complete project life cycles in a Architecting role, with customer engagement. Desired Qualifications: • Deep proficiency in OTC/SD, MM/P2P, Retail functional area, • Domain knowledge in the Fashion and Lifestyle industry, • Experience in playing lead roles within the OTC/SD, MM/P2P and Retail functional area, • Experience in working in a Consultancy firm is an added advantage, • Lateral knowledge of all complementary modules, especially related to the cross modular integrations, • Minimum of 6 full cycle implementations, with at least 2 being S/4 HANA Implementations, • Fluent in English (Proficiency in other languages such as German, Dutch, Italian, French, Spanish, Portuguese are an added advantage), • Experience in FIORI, working with the apps within the OTC/SD, MM/P2P and Retail areas, • Knowledge and business experience in working in Order Intake, Orderbook Management and Order Fulfilment teams would be added advantages Knowledge, Skills, and Abilities (KSAs): • Be familiar and updated with state-of-the-art Technology trends., • Excellent communication skills. Ability to articulate ideas and opinions to all stakeholders., • Be result oriented, with an ability to lead and work in teams - interpersonal skills are essential., • Leadership capabilities, result orientation, conceptual thinking, and innovative mindset., • Ability and willingness to take on new initiatives/technologies., • Excellent influencing and persuasion skills with customers and internal project teams and management., • Strong customer service orientation. EEO Statement Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Title: Junior Project Manager (FTC – Maternity Cover) Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving, and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo – Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia – Defining, designing, and delivering technology, transformation, and cultural change, • BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams, • Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development, • Sigma Labs – Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Technology and Transformation Team drives innovation, optimises our systems, and ensures everything runs smoothly across The IN Group. The team is split into five key areas: • Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best., • Information Security: Oversees ISO audits, security policies, and system protections., • Service Delivery: Runs the Service Desk and supports users across the group., • Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements., • Transformation & Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover), you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver initiatives that improve processes, optimise technology, and drive operational efficiency. This role is a great opportunity for someone with early experience in project coordination or junior project management who’s looking to develop their skills further in a fast-paced, collaborative environment. Key Responsibilities • Support Project Delivery: Assist in managing project lifecycles, ensuring key tasks and milestones are delivered on time and within scope., • Process Mapping & Improvement: Document and analyse current processes, supporting the identification of opportunities to improve efficiency., • Stakeholder Engagement: Work with colleagues across the business to gather requirements and provide project updates., • Technology Support: Help coordinate the implementation of new systems and tools in line with business objectives., • Risk & Issue Tracking: Monitor risks and issues, escalating to the Programme Manager where needed., • Reporting & Documentation: Maintain project documentation, prepare updates, and contribute to post-project reviews. What You’ll Need to Succeed • 1–3 years’ experience in project coordination, junior project management, or a similar role (experience in recruitment or professional services is a plus)., • Basic knowledge of project management principles or methodologies (Agile, PRINCE2, or similar)., • Strong organisational skills with the ability to prioritise tasks effectively., • Good communication and collaboration skills, comfortable working with stakeholders at different levels., • A proactive approach to problem-solving and learning on the job., • Familiarity with project management tools (e.g., MS Project, Asana, Trello) is beneficial. Interested? Apply today!

Job Title: Fundraising Manager Reporting To: Head of Programmes & Delivery Salary: £35,000-£40,000 Per annum ( based on experience) Location: Tooting (onsite-SW17 9SH, London) with 1-day WFH Contract type: Full-time/Permanent Closing Date: 26th September 2025 Interview Date: 15th – 19th September About Us At Business Launchpad (BLP), we empower young people aged 18–30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We do this through tailored enterprise programmes, one-to-one coaching, and real-world employability experiences that build both business and life skills. What makes our work truly unique is the environment that supports it. Our social enterprise, Tooting Works, powers this vision and offers inclusive workspaces, vital infrastructure, and a thriving community hub. Profits from its affordable office and co-working spaces are reinvested directly into our charitable work meaning every space rented helps fund opportunities for the young people we support. Together, Business Launchpad and Tooting Works form a dynamic ecosystem where enterprise, innovation, and social purpose thrive. The Role As Fundraising Manager, you will play a proactive, hands-on role in driving Business Launchpad’s fundraising activity. You will be responsible for building and qualifying a fundraising pipeline and securing income from trusts, foundations, and statutory funders. The role requires strong research skills, attention to detail, and the ability to craft compelling cases for support that demonstrate our impact. You will work closely with the Marketing and Impact & Evaluation teams to align messaging, evidence, and storytelling, ensuring funders clearly see the difference their support makes. We are seeking a highly organised and conscientious individual with strong planning and project management skills, who thrives on taking initiative and seeing projects through to delivery. Key Responsibilities Fundraising & Income Generation • Build, qualify, and manage a fundraising pipeline and annual work plan., • Research, develop, and submit high-quality funding applications to trusts, foundations, and statutory funders., • Develop clear and persuasive cases for support that combine narrative and evidence., • Contribute to the delivery of the annual fundraising event and community fundraising initiatives. Relationship Management • Build and steward strong, long-term relationships with funders and partners., • Provide excellent stewardship, including regular communication and tailored impact reporting. Monitoring, Reporting & Compliance • Track and report on fundraising progress against agreed targets., • Maintain accurate fundraising records, pipeline data, and activity logs., • Produce clear, timely reports for senior leadership and trustees., • Ensure all fundraising activities comply with regulation, best practice, and GDPR. Collaboration & Communications • Work closely with the Marketing and Impact & Evaluation teams to align messaging, impact data, and storytelling., • Ensure young people’s voices and experiences are central to all fundraising narratives. Planning, Budgeting & Project Management • Contribute to managing fundraising budgets, ensuring effective use of resources., • Use strong planning and project management skills to deliver against multiple deadlines., • Take a proactive approach to identifying and acting on fundraising opportunities. Success in this role will be measured by: • Pipeline Development: A well-qualified and up-to-date fundraising pipeline, with clear prospect research and prioritisation., • Income Secured: Achievement of agreed annual income targets from trusts, foundations, and statutory funders., • Renewal & Retention: High renewal rate of existing funders and strong stewardship leading to multi-year commitments where possible., • Quality of Applications: Consistently high-quality proposals and cases for support, evidenced by funder feedback and success rates., • Collaboration: Positive feedback from internal teams (Programmes, Impact & Evaluation, Marketing, Finance) on joint working, ensuring alignment of messaging, data, and budgets., • Reporting & Compliance: Contributing to timely and accurate reports to funders, leadership, and trustees, with all activity meeting best practice and regulatory requirements., • Events & Community Fundraising: Effective contribution to annual fundraising events and campaigns, ensuring they run smoothly and generate agreed outcomes., • Professionalism & Initiative: Demonstrated proactivity, independence, and problem-solving in managing workload and driving fundraising activity forward. Person Specification Essential Skills & Experience • Proven track record of securing income from trusts, foundations, or statutory funders., • Experience in building and managing a fundraising pipeline and work plan., • Excellent grant/proposal writing skills with strong research abilities and attention to detail., • Ability to develop compelling cases for support through narrative building and storytelling., • Skilled in building and stewarding funder relationships., • Confident in planning, project management, and basic budget management., • Experience in delivering fundraising activity against agreed targets., • Highly proactive, able to take initiative and work independently while contributing to a team. Desirable Skills & Experience • Experience in community fundraising campaigns., • Familiarity with Salesforce or other CRM systems., • Experience in youth, enterprise, or social impact organisations. Personal Qualities (Aligned to BLP Values) • Growth Mindset – reflective, adaptable, and committed to continuous improvement., • Community Focused – values the needs and strengths of young people and local communities., • Collaborative and Enterprising – proactive and thrives on taking initiative., • One Mission, One Team – highly conscientious and reliable, committed to shared success., • Positive and Solutions-Focused – motivated by making a real difference. About Rewards • 25 days of annual leave plus bank holidays (pro rata for part-time roles)., • Personal annual training budget following probation., • Employee assistance programme, including counselling., • Regular team socials throughout the year., • Generous sick pay allowance following probation., • General eye test., • Well-being day (one day per year)., • Volunteer day (one day per year). The duties and responsibilities described are not exhaustive and may change as necessitated by business demands. Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date: • Satisfactory Disclosure and Barring Service (DBS) check, • Receipt of two satisfactory references, • Proof of eligibility to work in the UK. Please email your CV and a cover letter stating why you are interested in this role. Please note that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Operations Manager – Consultany About the Role At Harmony Fire, our consultancy services play a vital role in shaping safe, efficient, and compliant projects. As Operations Manager – Consultancy, you will lead the consultancy division, ensuring our strategies, people, and sub-consultants deliver outstanding results for clients and for the business. This is a leadership role for an A-Player who thrives on strategy, accountability, and commercial delivery. You’ll combine client relationship management, financial oversight, and team leadership to deliver projects that protect lives and set new standards of excellence. Key Responsibilities • Lead the consultancy division, ensuring alignment with Harmony’s wider business goals and methodology, • Own and develop client relationships, acting as a trusted advisor and delivering value through expertise and insight, • Provide accurate forecasting of project costs, resources, and programme milestones – maintaining accuracy within 10%, • Ensure consultancy projects are delivered on time, within budget, and to the highest compliance standards, • Drive financial performance by protecting margin, managing sub-consultant input, and ensuring value for money, • Support business development with expert advice on scope, compliance, and programme matters, • Negotiate effectively with clients and sub-consultants, justifying costs and demonstrating value, • Select, manage, and develop high-performing sub-consultants to ensure capacity, capability, and accountability, • Mentor and coach consultancy staff, contributing to appraisals, professional development, and performance management, • Innovate and streamline processes to maximise efficiency and delivery performance, • Collaborate closely with Delivery to ensure seamless transition from consultancy to works phase, • Manage project challenges to 100% resolution, both internally and externally, • Produce structured client progress reports and maintain accurate records in Salesforce, • Promote and embed the Harmony methodology (Think, Protect, Sustain) across all consultancy projects What We’re Looking For • Strong background in consultancy or project management within construction, M&E, or fire protection, • Proven ability to lead project strategy and execution from scope through to deliverables, • Commercial intelligence and financial acumen – able to protect margins while maintaining client trust, • Skilled communicator – clear, persuasive, and empathetic with clients and sub-consultants, • Logical, proactive problem solver who brings solutions, not just challenges, • Strong leadership and people management skills – able to inspire, coach, and hold others to account, • Highly organised with a do it right first time mindset, • Ambitious, passionate, and committed to building a consultancy service that outperforms competitors What We Look For in Our People At Harmony Fire, we live by our values: • Athlete’s Grit – we push ourselves and each other to be the best, • Captain’s Duty – we take ownership, act with integrity, and deliver on promises, • Fun Loving Heart – we celebrate success and enjoy the journey together By embodying these values, you will not only contribute to our success but also thrive personally and professionally. Why Work for Harmony Fire • Lead a consultancy division in one of the UK’s fastest-growing companies, • Opportunity to shape strategy and set new standards of delivery in the sector, • Direct impact on safe, compliant projects that protect thousands of residents, • Competitive salary with performance-related bonus, • Comprehensive benefits package including private medical, unlimited holiday, and enhanced family policies, • Professional development plans, mentoring, and leadership training, • Team social budgets, company-wide events, and recognition schemes Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference. Are you ready to join us?

Job Title: Pre-Construction Manager Location: UK – Hybrid 2/3 days a week in Central London Type: Permanent Salary: Up to £45,000 DOE About the Company Our client is a growing Independent Distribution Network Operator (IDNO) within the utilities sector, delivering high-quality, efficient, and customer-focused network connection solutions across the UK. With a strong pipeline of projects and a reputation for excellent service, they are seeking a Pre-Construction Manager to strengthen their team. About the Role The Pre-Construction Manager will play a pivotal role in managing client projects from initial enquiry and design through to handover into delivery. Acting as the main point of contact for clients, developers, DNOs, and ICPs, you will ensure all pre-construction activities are coordinated effectively to meet project timescales. This position is open to candidates from two possible backgrounds: • Experienced Pre-Construction / Project Coordination professionals with utilities, ICP, DNO, or IDNO experience., • Ambitious individuals from a project support, coordination, or multi-utilities background who are eager to be trained and developed into the role. Key responsibilities include: • Acting as the primary client and stakeholder contact during the pre-construction phase., • Organising pre-start meetings with clients and developers., • Coordinating design information and connection designs with clients, DNOs, and ICPs., • Initiating legal processes where required., • Arranging procurement and delivery of long-lead items such as substations, GRP housings, and switchgear., • Managing asset value quotations, MPAN requests, and point of connection (POC) arrangements., • Raising purchase orders, processing invoices, and maintaining project documentation., • Coordinating Adoption Agreements (AA) and Bilateral Connection Agreements (BCA)., • Leading handover meetings with Project Managers once projects are ready for construction. What We’re Looking For Essential: • Strong organisational skills with the ability to coordinate multiple projects simultaneously., • Excellent communication and stakeholder management skills., • A customer-focused mindset and a commitment to delivering outstanding service., • Pre-construction, project coordination, or tendering experience within ICP, DNO, IDNO, or multi-utilities., • Knowledge of substations, GRPs, MPANs, and POC processes., • Background in utilities, engineering, energy, or construction support/coordination., • Experience in customer-facing or project support roles., • A proactive attitude and willingness to learn from an experienced Pre-Construction Manager. What’s on Offer • Competitive salary package, dependent on experience., • Hybrid working options (office and home-based flexibility)., • A supportive team environment with strong development opportunities., • Full training and mentoring available for junior candidates., • The chance to join a dynamic and expanding utilities provider at an exciting stage of growth. If you are interested in the role, please submit a CV for consideration. Please note that only shortlisted candidates will be contacted.

Role: Safety Assurance Business Partner Location: Covering South East London and South West Salary: Competitive Salary with a car allowance plus benefits Contract: Permanent Hours: Monday to Friday: 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as an Safety Assurance Business Partner you will play a pivotal role in achieving our vision: • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Safety Assurance Business Partner, you will support regional teams to manage safety and compliance effectively. Working closely with operations, major works, and other internal teams, you’ll play a critical part in driving a strong safety culture, reducing risk, and ensuring legal and regulatory compliance across all safety domains — including building safety, fire safety, and health & safety. Key Responsibilities: • Deliver audit programmes both remotely and on-site, ensuring operational teams are supported in resolving any issues or actions raised., • Monitor compliance across your region through regular reporting and intervene when necessary to mitigate risk., • Provide expert guidance to operational teams, helping them manage and reduce building and safety-related risks., • Attend internal meetings and liaise with clients, enforcing authorities and third-party consultants regarding safety case updates and remediation projects., • Investigate incidents and accidents, conduct root cause analysis and lead lessons learnt reviews., • Identify training needs for operational staff and work with Learning & Development to ensure delivery., • Support operational and major works teams in ensuring regulatory compliance on fire and structural safety works for High-Risk Buildings (HRBs)., • Assist with enforcement or contravention actions issued by the Building Safety Regulator (BSR), Fire Service or Health and Safety Executive (HSE)., • Submit reports to relevant authorities (HSE, BSR, Fire Services) for notifiable or reportable incidents., • Contribute to the development of safety-related policies, procedures and guidance documents., • Play an active role in FirstPort’s external accreditation processes., • Support governance and continuous improvement initiatives across the business., • Participate in team meetings and support broader assurance projects as required. Required Skills & Qualifications: • Proven experience in a safety-focused role such as Building Safety Manager, Fire Safety Manager, or Health & Safety Manager., • Passionate about ensuring residential buildings are safe for all occupants., • Strong working knowledge of the Building Safety Act, Regulatory Reform (Fire Safety) Order, Health & Safety at Work Act, and Landlord & Tenant Act., • Professional membership or accreditation with relevant bodies (e.g., IOSH, IFSM, IFE, CIOB, RICS, TPI) — or willingness to work towards one., • Minimum Level 3 qualification in Fire Safety (desirable)., • Educated to degree level or equivalent., • Holds a full UK driving licence. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Technical Architect (SC Clearance Required) Job Type: Permanent Location: London (Onsite) Number of hours: 40 hours per week – full time Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve. Our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role • Should own the Architecture responsibility (end to end), Designing complex On premises and cloud solution., • Overall governance of Azure Infrastructure and Platform., • Design and Architecture knowledge for Azure Landing zone., • Closely working on IAAS and Platform projects aligned with different support teams, Technical Architect, Security Team, Service Manager through a DevOps board., • Management of Azure Landing Zone subscription hosting Infrastructure components., • Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions., • Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services., • Deliver secure way of network routing using Application Gateway, Azure Firewall, Network Security Group., • Design and Configuration of point-to-site and site-to-site for high secure VPN connectivity from end user’s device and Sizewell C various offices and sites., • Configuration of Data Lake storage, ensuring security hardening. Compliance of backup and restoration., • Integration of IAAS, PAAS and SAAS application with Microsoft Entra ID (AAD) for secure access through SAML SSO., • Maintain the lifecycle of Enterprise Application and App registration certificate., • Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc., • Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic managed via AZFW., • Password management, disk encryption management through Azure Key Vault limiting access. Working with Vodafone network team and Site IT to ensure smooth go-live of new Sizewell C sites and ensure internet and print functionality., • Closely working with Lead Architect, Technical Architect to review the design and implement resources based on the approved design., • Third party vendor Management mostly Microsoft Azure Support. Working with TAM and dedicated Solution Architect to ensure new features and updates are discussed and implemented based on requirement., • Working with many different support organizations carrying out Auditing, Costing, Governance etc ·, • DevOps and IAC ( Terraform ) Key responsibilities: • A good understanding and exposure to Microsoft enterprise services frameworks and practices, • The role must have strong on premises and Cloud Integrations skill, • Good understanding of competitive technologies to properly assess feasibility to integrate with customer solutions and understanding of Agile life-cycle, • Should be Core On premises, Azure Solution Architect and have high experience in solution designing., • Should have excellent communication skills, the role is to work along with customer, understand their business/technical requirement and design Domain Merger, Identity management, solutions which is best suited for the environment, • Should be well versed in creating issue documentation and technical FAQs, • Experience in architecting significant infrastructure and must have worked as Azure Technical Architect, • Good overall understanding of IT infrastructure design, IT operations and Experience in developing High Level and Low-Level Designs to meet Customer requirements, • Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project., • Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems, • Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud architecture, including hands-on deep dive when required., • Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with root cause analysis for Major Incidents, • Experience of working on both SAFE / AGILE project delivery Your Profile Essential skills/knowledge/experience: • MS Azure solution architect certified, • Strong knowledge on designing azure infrastructure and platform., • Designing expertise on Azure landing zone using DevOps, Github and Terraform., • Strong Expertise on Azure and Cloud network, • Facilitate and lead client configuration planning meetings and articulate pros & cons of design/architecture decision across a wide spectrum of factors, • Experience with PowerShell, • Strong working experience on Windows Servers 2019, 2022, • Good to have hands on working experience upgrading Windows server operating system., • Certification and Experienced Architecture Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job Title/Req Number: Learning Creative Development Manager (12 month FTC) Base Location: London plus network of 20 offices nationally: ___ Base Location: London plus network of 20 offices nationally: The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Learning Creative Development Manager Connected Learning is an integral part of KPMG’s Consultancy practice and a growing part of our business. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive learning solutions for a wide client base across all sectors. From on demand context setting animations, inclusive digital learning and eye-opening podcasts, to facilitated in-person and virtual classrooms and action-orientated peer working sessions, we know learning. To help us continue to grow, we are looking for a Learning Creative Development Manager to join us. What will you be doing? • Manage a multidisciplinary on-shore and off-shore development team, responsible for creating engaging deliverables and utilising great visual design to equip learners with the right skills and knowledge when they need it most., • Lead the development workstream of our largest engagements, working collaboratively with senior stakeholders to drive quality, standards, and inclusive design., • Manage and support lead developers as they deliver during the development phase of each project, from scoping, to ensuring deliverables are developed to the agreed standards and meet all legal requirements for accessibility., • Take ownership of the visual identity of projects, helping to scope the solution., • Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions., • Works with the management team to build capability and capacity across the team., • Contribute on proposals and bids from a development and design perspective utilising professional design experience and how it aligns with the wider Learning Services business strategy., • Works with the broader business to drive industry engagement and promote KPMG as a learning business. What will you need to do it? • Extensive experience in the learning industry, with proven experience leading large and complex projects running simultaneously., • Strong proficiencies in rapid authoring tools such as Evolve, Storyline and Captivate., • Experienced multi-media designer with strong proficiency in motion graphics, video editing, audio post-production, publishing tools and graphic design., • Experienced in all aspects of accessibility, from online builds to PDFs and document accessibility., • Able to lead, organise, mentor, and manage others across different time zones., • Demonstrable stakeholder management skills with good communication skills both verbal and written., • A strong attention to detail, proficient in reviewing deliverables, and ability to provide constructive feedback to colleagues to ensure a high-quality product., • Strong engagement management skills including managing risk with clients, working to scope, and contributing to costings and assumptions for upcoming projects., • Ability to support a team across different time zones and cultures and create a strategy to build a cohesive team of on-shore and off-shore developers., • Understand engagement management and how to drive efficiencies in our costs and development approach that aligns with our commercial models., • Develop strong client relationships and can effectively bring SME expertise to support solutions on proposals and bids., • Understand different sector requirements for our learning solutions and can tailor the solution to their needs., • Ability to create and implement the standards, processes, and level of quality that all learning deliverables will adhere to., • Has a comprehensive and deep technical understanding of accessible and inclusive design and can set the standard for how all learning deliverables will meet legal requirements., • Drive innovation and provide insight to the wider team and to clients on the future of learning and design of digital learning., • Supports the Developer Capability Lead by maintaining quality and standards and driving the team’s upskilling and capability development. To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • Leeds With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: • Consulting at KPMG: ___, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • Applying to KPMG: ___, • Tips for interview: ___, • KPMG values: ___, • KPMG Competencies: ___, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

Research Analyst, Full Time, London. Neudata is hiring a Research Analyst to focus on helping build out its traditional data services. This is an exciting opportunity for someone who wants to join a fast-growing team, help shape a key area of our business and work directly with some of the world’s leading institutional investors. To apply, please email your CV and cover letter to . Your cover letter should clearly explain why you believe you're a strong fit for this specific role. Applications without a cover letter will not be considered. Company Neudata’s mission is to make life easier for people who work with data. We provide independent, objective advice to asset managers, hedge funds, and corporations to help them make smarter decisions about which datasets to use – and which to avoid. That means saving them time and money in the process. Our expertise is in alternative data – from social sentiment feeds to credit card transactions to ESG signals – but we’re now expanding into the world of traditional and market data. We’re headquartered in London with offices in New York and Shanghai and run a leading global conference business alongside our core research and advisory services. Our Values • Deliver outstanding service., • Treat everyone how we would like to be treated., • Work better together., • Do it the right way., • Be uncompromisingly honest., • Never cease to improve and innovate. About the Role The Research Analyst will join Neudata’s research team and work alongside our Market Data Lead to help grow ‘Ranger’ - a new high-growth offering designed to help our clients navigate traditional data sources such as those offered by Bloomberg, Refinitiv, S&P and many more. Example dataset types that will need to be covered include fund flow, index, volatility and exchange data. You’ll work closely with clients to understand their data needs, analyse the competitive market data landscape, and produce actionable research that guides their decision making. Key responsibilities: • Conduct in-depth research on market data providers, including product offerings, pricing models, and distribution strategies., • Evaluate and map the competitive landscape, identifying differentiators across the industry., • Engage with buy-side clients (mostly hedge funds and asset managers) to understand their traditional data workflows and challenges., • Analyse and compare market data products to assess their value and fit for various use cases., • Produce high-quality written reports, highlighting industry trends and insights., • Present key findings on research calls and market developments, tailored to their investment strategies., • Attend and participate in Neudata’s international conferences. About You We’re looking for someone who is enthusiastic about data and excited to learn more about how traditional and market data are used by institutional investors. Given the recent success of our new traditional data offering, we are looking for candidates who are eager to help drive team success. The ideal candidate will have: • Excellent communication and writing skills – you can produce insightful, polished research that clients trust., • A drive to build long-term relationships with traditional data providers., • A strong background in market data sourcing, research, or analysis is preferred., • A strong understanding of different market data types (e.g. exchange pricing, reference data, corporate actions data) and how each is used by institutional investors., • Knowledge of who the major market data providers are and their products., • Experience engaging with data buyers and institutional clients (ideally on the buy side)., • Strong time management skills evidenced from prior experience. Compensation • Competitive base salary., • 25 days of annual leave plus an additional day for each year worked (capped at 30 days), • Flexible work from anywhere, hybrid and office-based work., • Study days., • Volunteering day., • Employee referral bonus scheme., • Private medical insurance including dental, optical, and hearing., • Enhanced family policies., • Company social events., • Workplace pension scheme with salary sacrifice and pension matching opportunities., • The opportunity to work at the cutting edge of data innovation, in a fast-growing and, • supportive team. Contact Us To apply please submit your CV to ___ is located in WeWork’s coworking space at ___. Please email your CV and cover letter to . Your cover letter should clearly explain why you believe you're a strong fit for this specific role. Applications without a cover letter will not be considered. Recruitment Process Typically, Neudata’s recruitment and selection process involves an initial screening and shortlisting stage where successful candidates are invited to attend virtual or in person interviews and assessments. Candidates must be eligible to work in the United Kingdom. Candidates who may require visa sponsorship should discuss this with the hiring manager during the interview process. Further information on Skilled Worker sponsorship can be found ___ If you need assistance during the application or interview process, please contact to discuss how we can best support you.

HR Service Centre Advisor – Cases - Dutch Speaking Role profile This role is responsible for the smooth delivery of HR Service Centre transactions by resolving issues and questions from associates either on the phone, email, or face to face. You will work with multiple systems and have a large volume of manual transactions to deliver exceptional customer service to our associates. Volume is high so you will need to have good attention to detail, be accurate and compliant and take pride in your work. Contribute with suggestions to improve the service and processes by working closely with your team. HRSC is also the first point of contact for general pay slip queries receiving high volume of calls on pay day. You will work with many associates across the department and the business by providing process led transactions which are measured against the HR Shared Services catalogue against the performance dashboard. Key Responsibilities Service Delivery • Act as first point of contact for HR and payroll and deliver an advisory service for our Dutch and UK associates., • Log and manage cases in the HR case management system, • Complete system-based HR transactions against Service Level Agreements, • Help, support and resolve all queries from emails, face to face or telephone calls, • Provide consistent and expert advice in line with HR policies and country legislation, • Support with all sickness queries, • Create and issue contracts and letters as and when required, • Ensure audit compliance is met with any transaction you process, • Under the leadership of the HRSC Manager and Senior Advisors, prioritize transactions in line with Service Level Agreements and Customer needs, • Manage and maintain accuracy in all your correspondence, • Ensure you remain up to date with HRSC processes and procedures, • Identify opportunities for process improvement and make the process improvement manager aware of any issues, • Work with and refer to the Senior Advisor, HRSC Manager, HRBP’s and ER for complex cases and support, • Support with upskilling of new team members, • Understand payroll process and answer FAQ, • Creating, signing and terminating Employment Contracts, • Creating, signing additional documents for Employees Key responsibilities • Support other areas of the HRSC with calls and emails in peak periods, • Maintain a high level of knowledge of policies and ensure you keep up to date on legislation changes, • Ensure the materials used to support the processes are up to date, • Attend Training and upskill sessions delivered by the HRSC Manager, • Support with User acceptance testing (UAT) of upgrades, new releases, integrations for our HR systems Key Skills, Knowledge & Experience • Fluent Dutch – Written and Verbal, • Able to work to tight deadlines, • Accuracy is critical in this role, • Attention to detail is essential, • Ability to work accurately under pressure while maintaining high customer service standards, • Excellent communication skills both written and oral, • Excellent IT skills with knowledge of Word and Excel, • Positive and confident approach, • Ability to assess and judge when a transaction is more complex and requires additional support, • Ability to spot patterns and identify where there is an opportunity for improvement, • HR Professional education or qualification is ideal, • A strong and broad knowledge of HR processes in a HR Service Centre environment would be an advantage

Building Services Contract Manager M&E Service Provider Commercial Building - City of London £65-68,000 Salary Car Allowance Annual Bonus Pension Etc Our customer are one of the leading FM and HVAC services providers in the UK and with global coverage, who seek a Contract Manager to run one of their long-held commercial multi-tenant buildings in the City of London. This organisation are responsible for planned and reactive maintenance to electrical, mechanical and general building services systems within this building, man-management of a team of multi-skilled engineers, support staff as well as liaison with specialist contractors to deliver a 5* service. Guideline salary for this position is up to £68,000 for the right individual, while package comprises of a car allowance (£5,000) as well as a discretionary bonus of up to 20%, as well as a standard company pension. Day-to-day duties and responsibilities include but are not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation While candidates do not need to be qualified in an engineering it is preferable, and any interested parties must have a demonstrable history of delivering M&E maintenance or TFM contracts within a commercial / corporate services environment. Person Specification • Experience as an operational and serviced focus leader, in a similar role, • Possess solid understanding of contract commercials, • Be innovative & have proven capabilities to develop & grow contracts / portfolio, • Experience at interfacing at all levels throughout an organisation, • Able to command credibility and can influence a broad range of stakeholders, • High level of personal credibility, customer relationship management, networking and interpersonal skills, • Proven change management experience in the development & implementation of strategic plans, • Exceptional collaboration and community building skills, • Understanding of contracts and commercial models in the market, • Understanding of Industry knowledge and trends Based in the City of London, the building comprises landlord services as well as some tenant/shared areas with tenants of the building being typical of the City, mainly financial / professional services firms. As such, the successful individual will be customer-focused and articulate, capable of delivering a strong service, be reachable and accountable with regular meetings, and drive positive culture for the site-based team. With a huge range of contracts across multiple sectors within the commercial environment including Real Estate and Corporate, Healthcare and Critical Engineering, there are multiple avenues for progression for a dedicated and motivated contract/account manager looking to further their career.

The Executive Collaboration Services (ECS) Regional Service Manager is a senior, customer-facing role responsible for driving executive effectiveness through strategic digital support across all Mars segments, based in the EU. As the counterpart to the US-based ECS lead, this role will build trusted relationships with senior leadership, acting as both a consultative advisor and a digital strategist. The ECS team is evolving beyond its legacy perception as a reactive "break-fix" support function. This role is critical in executing and advancing that transformation in the EU region, elevating ECS to be seen as a proactive, strategic partner that enables leaders to focus on what they do best. While break-fix support remains a component, the primary focus is on delivering greater value through technical consultancy, innovation, and executive engagement. This leader will manage a small team of 2–3 ECS Leads, providing guidance, coaching, and direction to enhance the quality and impact of services provided. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. What are we looking for? • Bachelor’s degree in information technology, Engineering, Communications, or related discipline OR equivalent professional experience. Master’s degree or recognised certifications (ITIL Foundation, PMP, Microsoft 365) strongly preferred., • Office-based in one of our EU or UK Digital hubs (Brussels, Paddington, or similar). Willing to travel 10–20 % across Europe, plus 1–2 global trips per year., • 5-7 years of experience in a management or supervisory role. 5 years in customer-facing IT support or digital consultancy, including 3+ years directly supporting C-suite or senior VPs in a large, multinational environment., • Demonstrated experience coaching or managing small technical teams and leading cross-functional project work., • Proven ability to influence, negotiate, and communicate with senior stakeholders, adjusting approach for cultural and situational nuance., • Fluent English (written & verbal). Proficiency in at least one additional EU language (e.g., French, German, Dutch, Spanish) is an advantage., • Minimum 5 years providing customer-facing end-user IT support, with preference to candidates who have experience supporting executives and senior leaders in large organisations., • Proven ability to read the room, calibrate communication style, and influence outcomes with board‑level stakeholders., • Organizationally and cross‑culturally savvy; adept at leveraging global networks to mobilise resources and deliver complex initiatives., • Track record of spotting white‑space opportunities and delivering innovations that boost executive productivity or reduce event risk (cite examples or metrics)., • Intermediate proficiency in supporting end-user technologies in large global organisations (OS and application support, enterprise deployment, security and identity platforms)., • Intermediate proficiency in the understanding of the design and support of audio-visual technologies utilised in corporate meeting spaces (hybrid meeting scenarios, including event-based deployments)., • Advanced proficiency with the Microsoft 365 productivity platform required (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, Viva)., • Knowledge and experience in IT Service Management methodologies is an asset (eg. ITIL). Nice To Have, but Not Required • Intermediate proficiency utilising Microsoft Teams (or similar) as a broadcast or advanced meeting platform is preferred., • Experience in broadcasting, streaming, and videography is an asset., • Experience with Adobe suite of creative applications (Photoshop, Premiere), or similar platforms is an asset., • Experience in corporate communications, event management or related fields is an asset. What will be your key responsibilities? • Build strong, trust-based relationships with executive stakeholders across the Pet and Food segments, positioning ECS as a strategic partner and enabler of executive effectiveness., • Lead the execution of the updated ECS strategy in the EU region, with a focus on elevating ECS from tactical support to high-value digital consultancy., • Act as a key advisor on digital productivity, collaboration best practices, hybrid meetings and events, device strategy, executive digital experience, and information security., • Identify and lead both immediate and long-term technology initiatives to enhance executive digital capability, serving as project manager for delivery and adoption., • Champion the voice of the executive customer within Mars Digital Technologies, advocating for service delivery improvements through partnership with internal support teams., • Collaborate closely with Corporate Affairs to support executive communications, including live broadcasts, recorded content, and leadership summits, ensuring engaging, seamless experiences., • Lead the technical planning and delivery of high-profile events, advising on creative and technical enhancements and coordinating efforts across functions., • Provide executive IT support as needed for high-impact or coverage-related scenarios, modelling service excellence while mentoring and developing ECS Leads., • Contribute to the ongoing evolution of the ECS strategy by identifying regional innovation opportunities and recommending improvements that enhance service value and perception. What can you expect from Mars? • Work with diverse and talented Associates, all guided by the Five Principles., • Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today., • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry-competitive salary and benefits package, including a company bonus. #TBDDT

Role: Threat Intelligence Consultant Location: Manchester/London/Cheltenham (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… ___ Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… The Opportunity: You will be acting as a team member within the Operational Threat Intelligence team, reporting to the Operational Threat Intelligence Manager, and supported by the Operational TI Team Leads. This role involves analysis of cyber threats, the development of actionable intelligence, and collaboration with various teams. Your support to the wider organisation will be critical in the development of NCC Group’s Threat Intelligence capabilities and the broader service we offer. Key Accountabilities: Threat Intelligence collection and analysis: Make use of OSINT and other intelligence sources to collect and then conduct in-depth analysis of cyber threats, including malware, vulnerabilities, and TTPs (Tactics, Techniques, and Procedures). Monitor and analyse emerging threats, industry trends, and geopolitical events to provide timely and relevant intelligence. Online Exposure Monitoring Service: Support the delivery of the OXM service, conducting triage of alerts and dark web mentions, respond to client queries and support onboarding and profile review sessions with clients. Intelligence Reporting: Generate comprehensive and actionable intelligence reports for both technical and non-technical stakeholders. Communicate complex technical information in a clear and concise manner to enable informed decision-making. Collaboration and Information Sharing: Collaborate with internal teams to share threat intelligence. Participate in information-sharing communities to stay abreast of the latest threat landscape. Use of TI Tools: Make use of threat intelligence platforms and tools to enhance analysis efficiency. Qualifications and Skills: • Have a Bachelor’s Degree in Computer Science, Cyber Security, or other suitable subject that is applicable to the role, • Hold CRTIA or be willing to work towards it, • Have an analytical mindset with a keen attention to detail., • Ability to work effectively under pressure and prioritize tasks in a dynamic environment., • Continuous learning and adaptability to stay ahead of evolving cyber threats., • Strong interpersonal skills and the ability to work collaboratively in a cross-functional team., • Have excellent communications skills, both in terms of written and verbally delivered work., • Good understanding of cyber threat landscapes, attack vectors, and mitigation strategies., • Previous experience as a threat intelligence analyst or similar position., • Knowledge of networking protocols, including TCP/IP, Domain Name System (DNS), subdomains, • Have experience with Threat Intelligence Platforms e.g. MISP Behaviours: • Focusing on Clients and Customers: Prioritise customer needs and build strong relationships., • Working as One NCC: Collaborate effectively with colleagues across the organisation., • Always Learning: Embrace continuous learning and development., • Being Inclusive and Respectful: Foster a positive and inclusive work environment., • Delivering Brilliantly: Strive for excellence in all that you do. What we offer in return: • 🌟 Flexible Working: Balance your work and personal life with our flexible working options., • 🌴 Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave., • 🧠 Medicash & Critical Illness Scheme, • 💼 Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme., • 🤝Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities., • ⚡ Green Car Scheme: Drive green and save money with our eco-friendly car scheme., • 🚴 Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme., • 🎉 Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet., • 👨 👩 👧 👦 Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

Location: London, Manchester or Birmingham About: The Hard Services Manager is responsible for developing, delivering, and continuously improving the hard facilities management (FM) strategy across a national property portfolio. This includes ensuring statutory compliance, driving operational excellence, and enhancing system resilience through innovation and emerging technologies. The role is pivotal in supporting the growth of PFM beyond the core Praxis portfolio by building the infrastructure, consistency, and credibility required to scale Hard FM operations effectively. The postholder will lead the translation of strategic priorities into high-performing, customer-focused delivery across a diverse portfolio including shopping centres, business parks, commercial offices, and public realm spaces. They will act as the senior operational lead, working closely with FM teams, Property Managers, and client stakeholders to ensure robust, adaptable, and site-specific service delivery. The role also focuses on building future capability by strengthening systems, compliance frameworks, and talent pipelines to support new mandates and large-scale mobilisations. Key Responsibilities Leadership • Set the strategic vision for Hard FM aligned to business and asset goals., • Lead, develop, and coach multi-disciplinary teams., • Promote a safety-first, high-performance culture., • Act as the senior escalation point for critical issues. Business Planning • Translate portfolio strategies into actionable Hard FM plans., • Develop long-term maintenance and asset strategies., • Identify opportunities to improve efficiency, quality, and sustainability., • Define KPIs and operational performance targets. Compliance • Ensure full statutory, regulatory, and internal compliance (e.g. SFG20, H&S at Work Act, LOLER, PSSR, F-Gas)., • Maintain strong audit trails and lead audits., • Oversee risk assessments, gap analyses, and post-incident improvements., • Act as duty holder or appoint competent persons as required. Financial Management • Manage Hard FM budgets and forecasts., • Drive value through supplier negotiations and performance benchmarking., • Oversee lifecycle planning and capital replacement forecasts., • Monitor spend, variations, and financial risks. Operational Management • Deliver high-quality planned and reactive maintenance services., • Monitor in-house and supplier performance via SLAs, KPIs, and audits., • Lead service mobilisation and demobilisation across sites., • Ensure CAFM system integrity, asset data accuracy, and proper documentation. Technical Leadership • Maintain expert knowledge of building services (HVAC, electrical, fire, BMS)., • Provide technical advice on risks, lifecycle, and performance., • Set and uphold engineering and maintenance standards., • Support complex fault diagnosis and project design reviews. Work Winning & Client Engagement • Support bids, tenders, and re-bids with technical input., • Represent Hard FM capabilities in client pitches and due diligence., • Lead FM service design for new instructions or refurbishments., • Build strong client relationships through performance and innovation. Innovation & Improvement • Drive adoption of new FM technologies (IoT, condition monitoring, CAFM upgrades)., • Explore delivery model improvements including insourcing or hybrid approaches., • Lead continuous improvement and performance benchmarking., • Embed ESG principles, particularly around energy and asset efficiency. Requirements: • Strong technical knowledge of Hard FM, building services, and asset management including relevant professional / technical qualifications and or membership of relevant industry bodies., • Expertise in regulatory compliance, health & safety, and statutory requirements., • Strong leadership, operational people management and stakeholder engagement skills., • Ability to analyse data and implement performance improvement strategies., • Commercial acumen with experience in contract negotiation, supplier management, and bid support., • Knowledge of sustainability practices and energy efficiency in facilities management., • Proficiency in FM technology, asset management systems, and reporting tools., • Experience in self-delivery models and optimising in-house service operations., • Involvement in bid and tender processes to support business growth and contract acquisition., • Experience in leveraging technology and data analytics for FM performance improvement., • Proactive and results-driven mindset., • Strong problem-solving and decision-making skills., • Excellent communication and leadership capabilities., • Ability to manage multiple projects and priorities in a fast-paced environment., • Commitment to continuous professional development and industry innovation. Benefits: • Competitive Salary + Discretionary Bonus, • 25 days holiday per year plus bank holidays, • PMI and Healthcare Cash Plan, • 5% Company Pension Contribution, • 3x Life Assurance Our Values: Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential Action This Day | We never put off anything until tomorrow that can be done today

WHO WE ARE We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference—health and wellness practitioners. UNTIL is the home of growth—for the best health and wellness professionals and for exceptional talent. We’re passionate about helping people progress in their careers, providing them with opportunities, support, and exposure to the right experiences. For practitioners, we’re more than real estate—we’re access to the tools, community, and support they need to grow, scale, and thrive in their business. With three central London clubs (Soho, Liverpool Street, and Marylebone), and ambitious expansion plans in 2026, we’re redefining the wellness category by building a community where practitioners and team members can unlock their potential, collaborate, and grow. ABOUT THE ROLE The purpose of this role is to bring to life and create an operation, team and culture that delivers on our member proposition and our behaviours whilst building a market leading guest experience. The AGM is responsible for creating a strong brand name through inspiring and supportive leadership by working closely with the General Manager. This role is critical as it will be one of the main drivers of delivering the best service possible. Whilst leading the creating and executing of all the higher value elements of the proposition, you also need to focus on networking and community, personal and team development to deliver a commercially healthy site. It will require you to work closely with the Community & Events Lead and the Sales team to ensure new members are onboarded properly and set up to be high value and actively contributing to the community. Responsibilities • Building and developing an efficient and effective on-site team that embodies the culture and personality of the brand, • Helping GM with recruitment, • Development of team, • Leadership / personal development, • Running the site in the absence of the General Manager, • Creating and evolving an onsite operating model that consistently delivers a best-in-class service to members across both member services and guest experience, • Process and systems, • Efficiency and execution, • Health & safety, regulatory compliance, • Supporting the management of commercial performance of the site to drive strong contribution to the group, • Member retention, • Utilisation of rooms tracked, • Driving commercial projects such as event hire and growth services, • Building and developing an efficient and effective on-site team that embodies the culture and personality of the brand. This will entail: • Supporting the recruitment and training process of new staff, continually reviewing their delivery to ensure excellence across member and guest experience, • Developing your own leadership skills and acting as a role model for the team, • Creating a culture of personal growth and aligned to our behaviours, • Covering reception during periods of sickness or absence, • Managing the commercial performance of the site to drive strong contribution to the group, i.e. driving various initiatives put forward by Head Office, • Ensuring strong member retention and demand whilst upselling other benefits, • Driving community to achieve targeted utilisation rates across the space, • Processing feedback and requests to improve member experience, • Managing the day-to-day operational running of the site WHAT WE’RE LOOKING FOR • Experience working within a similar role, ideally within Health & Wellness, coworking or a members club, • A real passion for delivering high-end customer service, going above and beyond to create memorable experience, • Excellent commercially and operationally - you will have a good grasp of how to drive commercial success as well as ensuring all daily operations are managed., • Growth Mindset: You’re adaptable, resourceful, and excited to wear multiple hats in a startup environment., • Energised by Fast-Paced Environments: You thrive in a dynamic setting and ideally bring prior startup experience., • Team Player: You’re eager to collaborate and build strong relationships with team members and external partners., • Organised Doer: Exceptional organisational skills with the ability to juggle multiple projects and deadlines., • Passion for Wellness: You care deeply about health and wellness and want to contribute to a brand that’s redefining the industry. WHAT WE OFFER • A collaborative and supportive work environment with opportunities to grow your career as part of our home of growth, where you’ll develop faster than anywhere else., • The chance to play a key role in shaping the future of an innovative and growing wellness brand., • Access to UNTIL’s state-of-the-art facilities and wellness resources., • Vitality Health insurance, • Perkbox benefits platform, • Member credits redeemable against our practitioners’ health and wellness services, • 25 days annual leave increasing by 1 day for every complete year of service (up to a maximum of 30 days), • Additional day off for your birthday

As a key member of our Operations Management Team, you’ll be responsible for managing, planning, and administrating the daily operational/maintenance functions of the Plant/Shredding Facilities in the most cost effective and customer focused manner. Responsible for ensuring optimum levels of performance are achieved and sustained in accordance with regulations and health and safety procedures. Our Shredding Facility Supervisor/Manager will focus on the effective use of onsite resources and staff – working towards set KPI targets and supporting the service teams. Specifically, this will involve: • Maintaining, monitoring, and repairing all machinery to ensure maximum efficiencies., • Managing a team of Shredding Specialists, • Ensuring overtime costs are minimised and associated labour costs within the plant department are managed appropriately., • Developing and implementing short and long-term plans for the plant department, while strategically implementing methods to achieve goals., • Ensuring Site Health and Safety standards are prioritised and maintained at all times., • Overseeing personnel training for all plant employees, including training on the operation of shredding equipment, baling, forklifts, and other types of equipment., • Ensuring the plant meets British Security Industry Association standards by following Shred-it policies at all times., • Controlling the flow of activity in the plant so team members / trucks can be provided service upon arrival., • Managing customer service in the plant, demanding a high level of customer service at all times., • Taking ownership of all compliance and safety training for the plant department and employees., • Recruiting, training, and developing talent. This is a hands-on people management role, where some mechanical knowledge is essential to ensure site machinery is running at optimal level and who can demonstrate: • Proven decisive leadership qualities, first rate communication skills and a strong customer focus, coupled with a positive outlook and the ability to work independently., • Working experience in employee relations, performance management, hiring, training and coaching., • A good level of technical/Mechanical expertise, preferably within a similar material recycling facility or similar environment., • Ability and willingness to service and undertake basic running repairs on site machinery., • A good level of IT/PC Literacy, especially in relation to software applications (i.e., Microsoft Word, Excel, Outlook, etc.) In return we'll offer you: • A Competitive Salary (DOE), • Annual pay review, • 5weeks hols + B/Holidays, • Life Insurance, • Contributory Pension Scheme, • Access to SteriCares, our employee support fund, • Stericycle University – Our online library of self-development & learning, • Cycle to Work Scheme, • Flu voucher, • Eye Test voucher, • And more… Shred-it – part of the Stericycle organisation is a global leader in the delivery of confidential data destruction solutions. Widely recognised as the UK’s leading information security company, we provide secure shredding and recycling services to every kind, size and type of company in both private and public sectors. Operating from 20 sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UKs leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we’re the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way. We welcome applications from anybody who considers they match the requirements of the post, irrespective of gender, race or disability.

Project Manager (Retrofit Delivery) – London, Social Housing Provider £27 PAYE / £35 Umbrella (Inside IR35) 37.5 hours per week 6-month contract We are currently recruiting for a Project Manager to join a leading Housing Association’s Planned Investment team. The successful candidate will be responsible for the delivery of Wave 2.1 and Wave 3 Retrofit works, focused solely on the works phase of delivery (not pre-works, assessment or design). This is a multi-million pound programme (£5-7m p.a.) delivering upgrades to social rented properties. Responsibilities • Lead the delivery of retrofit and planned investment programmes, ensuring works are completed to agreed timescales, cost, and quality standards., • Act as the primary link between the Housing Association and the contractor delivery team., • Manage contractors and consultants, chairing progress meetings, monitoring KPIs, and ensuring compliance with health, safety, and funding requirements., • Oversee project budgets, working closely with cost consultants to ensure value for money and timely payments., • Take responsibility for risk management, handover, and end-of-defects sign-off., • Support wider retrofit strategy by feeding back on delivery challenges and providing commercial insights., • Maintain accurate programme and performance data for reporting purposes.Requirements, • Strong background in construction project management, ideally with experience in retrofit, planned works, or major reinvestment programmes., • Knowledge of JCT Design & Build or Measured Term contracts., • Experience managing contractors, consultants, and multi-disciplinary delivery teams., • Excellent communication and stakeholder engagement skills, including with residents., • IT proficiency – MS Project, Excel, and other project management tools., • Understanding of statutory and regulatory requirements (Building Safety Act, H&S compliance)., • A good awareness of sustainability, funding sources, and net zero principles in housing., • Relevant professional qualification (e.g. APM, CIOB, RICS) or retrofit accreditation desirable.Additional Information, • Hybrid working: 3 days office-based, 2 days on site or working from home

Strategic Sourcing Lead (London – Hybrid) About Us ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes. We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We offer a dynamic environment where you can learn, develop, and apply your skills with best-in-class processes and technology. Role Overview: As a Strategic Sourcing Lead, you will play a crucial role in procuring high-value goods and services, ensuring timely and cost-effective delivery in line with best practices. Reporting to the Procurement Manager, you will manage both CAPEX and OPEX procurement activities, focusing on categories such as IT consulting, MRO, agency training, and equipment PPE. Additionally, you will assist the Head of Procurement in driving procurement excellence.This includes collaborating with the data analyst to gather and analyse data for reports, ensuring compliance with CSR and HSE standards, and mentoring and supporting junior team members. Key Responsibilities: Strategic Sourcing (80%): • Proactively procure high-value goods and services, ensuring cost-effectiveness and compliance with ENGIE's Code of Conduct., • Develop and implement strategic sourcing contracts., • Build strong relationships with suppliers and internal stakeholders., • Mentor and develop junior procurement staff. Procurement Excellence & Data Analytics (20%): • Develop and maintain dashboards and visual management tools using Power BI., • Support decision-making with data-driven insights., • Lead Digitisation initiatives to enhance procurement operations. What We’re Looking For: • Knowledge & Skills:, • Proficiency in IT systems and procurement ERP systems (SAP/Ariba preferred)., • Strong Microsoft 365 skills; familiarity with Power BI or Power Automate is a plus., • Analytical mindset with a focus on continuous improvement., • Strong negotiation skills and knowledge of marketplace and new suppliers., • Understanding of Contract Law, Health, Safety, and Environmental legislation., • Excellent communication and interpersonal skills., • Ability to manage competing priorities in a fast-paced environment., • Experience:, • 5-7 years of procurement experience, including IT, consultancy, FM, travel, and high-value contracts., • Proven ability to deliver process improvements and automation., • Knowledge of standard consultancy contracts, licensing contracts, and service contracts., • Experience with SAP Ariba and CAPEX procurement is desirable., • Qualifications:, • Degree in a relevant field., • Full driving license and own transport., • Chartered Status Professional Qualifications (CIPS) or willingness to work towards it (desirable). This is a hybrid role ideally assigned to our London office, however weekly travel to Cheshire (one day per week) is also expected. Why ENGIE UK? • Opportunity to make a significant impact on the future of energy supply., • Collaborative and innovative work environment., • Hybrid working options., • Bonus Programme., • Healthcare cash plan., • Employer pension contribution., • Commitment to professional development and growth. How to Apply At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need. To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.

• IT Commercial Procurement Lead, • London, • 5 Months, • Outside IR35 At my client you’ll experience a dynamic, supportive environment where no two days are alike. As a global business, they connect specialists with knowledge through events, digital services and research. With over 10,000 colleagues across 30 countries, they're part of the UK’s FTSE 100. In Global Support, they offer expert assistance across various departments—tech, finance, legal, HR, and more—to help our teams and brands succeed. Overview They are planning a significant programme of IT outsourcing and offshoring in order to optimise cost and deliver high quality service whilst enabling its’ retained organisation to undertake wide scale transformation. We are seeking an experienced Commercial Lead to take ownership of shaping, negotiating and executing the commercial deals that underpin and enable this strategy. We are seeking to move at pace with an ambition to have fully executed on an outsourcing agreement by Q2 2026. We have an established small panel of preferred partners (with existing MSAs) to whom we expect to award this work. This role will report to our Chief Technology Strategy Officer and work closely with IT Procurement team. The role will work as part of a Sourcing Programme team lead by the Chief Technology Operations Officer with the support of a Programme Manager, contributing to both strategy and implementation. Our ideal candidate will combine strong commercial acumen with technical understanding to secure value-driven partnerships that align with our strategic objectives. They will be London-based for at least three days per week with expected travel to India throughout the engagement period. Key Responsibilities • Lead complex commercial negotiations with an existing preferred panel of IT service providers, technology vendors, and offshore partners to secure favourable terms, pricing structures and service level agreements, • Develop and implement vendor management strategies that maximize value while minimizing risk across the IT outsourcing ecosystem, • Create comprehensive commercial frameworks and pricing models that drive cost efficiency while maintaining quality standards, • Collaborate with legal, procurement, and technical teams to ensure contracts meet business requirements and compliance standards, • Work with the Programme Team to effectively structure, plan for and execute the activities to develop, negotiate and execute contracts, • Establish and maintain strong relationships with key vendors, fostering a partnership approach while driving accountability, • Lead contract reviews and renewal processes, identifying opportunities for consolidation or renegotiation, • Develop risk mitigation strategies for vendor relationships, including contingency planning and exit strategies Qualifications: • Demonstrable experience in commercial management, vendor negotiations, or procurement, with specific focus on IT outsourcing and offshoring, • Proven track record of successfully negotiating complex, high-value commercial agreements with measurable cost savings, • CIPS and/or other alternative IT outsourcing accreditations desirable, • Strong understanding of IT service delivery models, offshore operations, and technology infrastructure, • Experience with contract management, service level agreements, and performance metrics in IT environments, • Advanced negotiation skills with the ability to influence at all levels of an organization, • Excellent analytical capabilities with strong financial acumen and attention to detail, • Outstanding communication and stakeholder management skills, • Knowledge of relevant regulatory frameworks and compliance requirements, • Experience with vendor management tools and systems Competencies • Strategic thinking with the ability to align vendor relationships with business objectives, • Commercial mindset focused on value creation and cost optimization, • Strong negotiation and influencing skills, • Excellent problem-solving abilities and decision-making capabilities, • Relationship building and stakeholder management, • Resilience and adaptability in a fast-paced environment, • Results-oriented with a focus on delivering measurable outcomes If this sounds of interest please apply

Mid-Level E-commerce Project Manager We are a fast-growing agency looking for a superstar Project Manager with proven e-commerce experience and an appetite to build best-in-class websites. Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur, with many more clients across various different sectors, including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity. We believe that work should be fun and that as a tea,m we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit. Location The Tom&Co nerve centre is located at our brand new, trendy office near Tower Bridge. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. We have openly embraced the flexibility of working from home and days in the office, with two compulsory office days. What's in it for you You will be part of an ambitious agency, experiencing rapid growth. This is a great opportunity where you can progress alongside the company, working closely with the directors, whilst being surrounded by people who are always willing to help each other. We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We work hard through the week but never shy away from a wind-down on a Friday. You will be joining a welcoming, friendly team with a good sense of humour. You will have 24 days holiday, bank holidays on top, and we even give you your birthday off to celebrate in style. To top it all off – you’ll work on a shiny new MacBook Air, which you can take home, naturally. We believe in paying people what they feel they deserve, so you tell us what that is and we will tell you if our pockets are deep enough. Summary of responsibilities As a Project Manager, you will have full control of one of four “Pods” within the company. Each pod will consist of a multi-disciplinary, fully autonomous team, consisting of a designer, business analyst, FE & BE developers, QA testers, and a technical analyst, that will be geared towards looking after a sub-sect of T&C’s clients. Those clients will range between the four different retainer tiers that we have, including one platinum client. Below is a list of expected responsibilities: • Taking ownership and leading the pod in the delivery of all work, • Leading various agile Scrum ceremonies within the pod (daily standup, refinement, sprint planning, & retrospectives), • Keeping track of priorities and managing work accordingly, • Updating the client on scheduled work in sprints and any unexpected changes, • Joining the client for retainer calls (varies from weekly, bi-weekly, and monthly) and project weekly calls to provide updates, and maintaining excellent relationships, • Plans the midterm resource vs holidays and escalates if the risk of insufficient resources, • Ensures actions and decisions from retrospectives are carried forward, • Providing sprint delivery reporting and looking for opportunities to optimise or increase delivery/efficiency, • Oversees Service Desk delivery and escalates urgent or slow-moving issues, • Schedules back-end resource with the shared back-end team, • Project managing retainer projects within the pod, • Creating and maintaining project timelines and responding to and communicating changes, • Managing project budgets and identifying areas of risk, • Working with the Account Manager to secure additional budget if required, • Ensures any referrals to our partners are communicated to the AM team to introduce and ensure commission is received, • Weekly call with Head of Project Management to provide a status update on pod delivery & project progress, • Using Jira for managing all internal work and ensuring time is logged, • Using ClickUp for client and project management, ensuring it’s utilised, maintained and remains organised Skills and experience • +3 years of project management experience, • Experience working with Magento 2 is preferable, • A clear communicator to internal teams and clients, • Effective client stakeholder management experience, • Good technical website understanding, • Understanding of PM methodologies, particularly Scrum, • Use of project management systems, particularly Jira, • Bright, ambitious, and looking to progress in a fast-paced, challenging work environment, • Well organised and a logical thinker, • Passionate about e-commerce and all things digital, • Excellent English communication skills, • Naturally well-organised, reliable, and enjoys working in a methodical way Oh and one last thing... We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM. We look forward to hearing from you.

We are now looking for a General Manager to lead the team at Pétrus by Gordon Ramsay, located in Knightsbridge, London. Petrus by Gordon Ramsay is an elegant fine dining restaurant which has retained a Michelin star since 2011. Serving modern French cuisine, the restaurant benefits from a magnificent state of the art cylindrical wine vault constructed from glass in the middle of the restaurant, creating a fantastic ambience for both our guests and the team. Open for Lunch & Dinner Tuesday-Saturday. Closed Sunday & Monday. General Manager must have: • A passion for hospitality, food and beverage and exceptional guest service, • The motivation and leadership skill to represent the Gordon Ramsay Brand and its world class hospitality standards, • A keen eye for detail to ensure delivery of standards at the highest level, • A proven track record of recruiting, developing, motivating and retaining a high performing team, • Good commercial acumen with previous P&L responsibility, • A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the restaurant, • Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders, • Ability to multi task and effectively manage relationships at all levels We are ideally looking for candidates who: • Previous experience as a General Manager within a Michelin Star restaurant, either independent or part of a 5 star hotel and comprehensive knowledge of hospitality & restaurant operations, • Are passionate about delivering the highest levels of service to our guests in an engaging and informative way, • Are responsible for the overall planning, business development and success of the restaurant alongside the Executive Head Chef, • Ensuring service standards throughout the entire guest journey exceed expectations, • Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L What’s in it for you: • Competitive Pay Rate, • Wage stream employer-Employees can access up to 50% of wages before payday, • Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment, • A fantastic 50% staff discount on food and drink in UK restaurants, • 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotels, • 30% Discount on bookings for your Friends & Family in all UK Restaurants, • MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy, • 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels, • Amazing family meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Since 2017, Harmony Fire has become the 72nd fastest-growing company in Europe, but we’re aiming even higher. It is our mission to continue that growth with the knowledge that the more we grow the greater the impact we can have, this means reaching more people, increasing our social impact and providing more progression opportunities for our team. We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% compliant. By delivering the highest-quality service, continuously championing our values and going above and beyond to succeed, we can achieve our growth mission and make the UK safer, one home at a time. About the Role At Harmony Fire, our work saves lives. As a Pre-Construction Administrator based out of our Liverpool Street Office, you will be at the heart of our projects – bringing organisation, clarity, and efficiency to the way we work. You will be the glue that holds the pre-construction team together, ensuring we deliver excellence from the very start of every project. This role is not for someone looking to coast through the day. We are seeking an A-Player – ambitious, highly organised, and passionate about creating order from complexity. You will have the chance to grow your career while making a real difference in how we protect people and property. Key Responsibilities • Provide essential support to the Pre-Construction Manager / Director, ensuring all administrative tasks are delivered effectively and on time, • Organise and book surveys, liaising with clients, residents, and surveyors to secure appointments and prepare all required documentation, • Attend and minute meetings, recording action points clearly and following up to ensure accountability, • Manage diaries, emails, and communications on behalf of the Pre-Construction Manager / Director where required, • Assist in developing project delivery strategies up to the start of construction, including design, scope, specification, and programme preparation, • Create and maintain accurate records in Salesforce and Simpro, including client details, sites, contracts, and trackers, • Support forecasting, consultancy invoicing, and revenue tracking to keep projects financially aligned, • Collaborate closely with the Delivery team and other departments to ensure seamless handovers and joined-up working, • Be proactive in identifying risks and mitigating them during the pre-construction phase, • Provide excellent customer service, building strong relationships and ensuring client expectations are met or exceeded What We’re Looking For • Superior organisational and prioritisation skills, with a do it right first time attitude, • Clear, confident communicator – both written and verbal, • Strong IT and administration skills, with experience using management systems such as Salesforce or similar, • Highly organised with the ability to manage multiple tasks and deadlines effectively, • A proactive, logical mindset – someone who anticipates needs, solves problems, and drives efficiency, • Passion for customer service, ensuring clients feel supported and valued at every step, • Ambitious, positive, and committed – someone who wants to grow their career, not just do a job, • A true team player who collaborates and supports colleagues across Pre-Construction and Delivery What We Look For in Our People At Harmony Fire, we live by our values: • Athlete’s Grit – we push ourselves and each other to be the best, • Captain’s Duty – we take ownership, act with integrity, and deliver on promises, • Fun Loving Heart – we celebrate success and enjoy the journey together By understanding and embodying these values, you will not only contribute to our company's success but also thrive personally and professionally. Why Work for Harmony Fire • A collaborative and supportive environment in which you can grow and develop your career, • The tools and opportunity to do work you can be proud of, • A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience, • Bespoke Personal Development Plan for every employee, • Ongoing training, coaching and mentoring, • Spacious and modern workspaces with state of the art facilities Benefits • Lunch, snacks and refreshments all provided, including fresh fruit and ‘Take Away Friday’, • Unlimited holiday provision, • Bonus, all Harmony Fire employees are included in a bonus scheme with the opportunity to earn up to 50% of annual salary, • Team socialising budget for all employees, • Private Medical, • Family friendly policies including enhanced Maternity and Paternity, • Cycle to work scheme, • Reward and Recognition scheme – European mini-breaks on offer, • Two company events each year, • Auto-enrolment pension scheme Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference. Are you ready to join us?

Company Description Nonna Tonda is a high growth subscription-based fresh pasta delivery service that brings restaurant-quality food into homes across the UK. Founded by James and Rebecca in 2020, we now serve over 30,000 meals a month to our rapidly growing customer base. We make our fresh pasta and sauces daily using the highest quality ingredients and deliver it directly through our customer's letterboxes. We're on a mission to revolutionise people's at home eating experiences. About the role Location: Mitcham, London - mainly on site with flexibility to work from home 1 day a week Salary: Up to £55,000 per annum (experience dependent) Working pattern: 45 hours per week - Monday - Friday We know that the most important ingredient to propelling our business’ success is our people. We place great emphasis on finding the right people that fit our culture - we believe in giving our team members real ownership and autonomy. We're after high-achieving, proactive individuals that want to be part of an exciting, fast-growing start-up. As our Finance & Analytics Manager, you’ll be wearing two hats - financial management and commercial insight. You'll be responsible for overseeing our financial and analytical operations, preparing financial reports, managing budgets, developing business KPI's, providing data-driven insights and ensuring regulatory compliance. The role includes tasks such as forecasting, developing commercial and financial strategies, building KPI dashboards (using Power BI), coordinating with departments for commercial and financial planning, and providing insights to support management decisions. Key Responsibilities Strategic planning and financial leadership • Long‑term financial planning: Produce business plans and financial models that support Nonna Tonda’s growth ambitions. Provide management with clear forecasts and scenario analyses to inform decisions., • Budgeting and forecasting: Lead the annual budgeting process and prepare rolling forecasts. Monitor performance against budget and provide monthly variance analysis., • Data & analytics leadership. Lead our nascent analytics function—set up data infrastructure, define metrics, and develop dashboards. Use data to uncover customer insights, inform menu planning and support retention strategies., • Financial strategy: Advise on funding requirements and capital structure; support any fundraising, investment or debt‑financing activities., • Business partnering: Liaise with sales, operations and marketing teams to evaluate customer acquisition costs, campaign performance and subscription retention. Conduct profitability analysis on products and channels. Financial operations and control • Financial reporting: Produce accurate monthly, quarterly and annual management accounts and statutory financial statements in line with UK GAAP and accounting standards. Prepare board packs and investor reports., • Cash‑flow management: Monitor cash inflows and outflows daily, ensuring sufficient liquidity to pay suppliers, employees and invest in growth., • Accounts payable/receivable: Oversee invoice processing, supplier payments and subscription billing., • Payroll: Ensure timely and accurate payroll processing for all employees and manage pension and employee expense reimbursements., • Tax and compliance: Ensure compliance with HMRC requirements for VAT, corporation tax and payroll taxes. Liaise with external accountants and auditors as needed and coordinate annual audits. Maintain up‑to‑date knowledge of financial regulations and implement strong internal controls. Systems & process improvement • Process improvement: Evaluate and improve financial processes and systems to enhance efficiency, accuracy and scalability. Implement or upgrade accounting and reporting software and embed best‑practice procedures., • KPI Dashboards: Evolve and maintain data infrastructure & Power BI KPI dashboards that enable effective decision making, • Stakeholder management: Serve as the main finance contact for banks, investors, suppliers and service providers. Present financial information clearly to non‑finance colleagues and management. The Ideal Candidate • Extensive experience in finance, accounting, or financial management, ideally within a food subscription business (though not essential), • Strong analytical skills, including budgeting, forecasting, and financial planning expertise, • Demonstrated ability to manage P&L, balance sheet, and cash flow accounting., • Excellent commercial awareness and the ability to collaborate with operational teams to drive financial performance., • High level of proficiency in Power BI, financial systems, Excel, and reporting tools., • Finance qualification (CIMA/ACCA/ACA) is beneficial but not essential for candidates with proven experience and ability in the key responsibilities outlined above. Benefits • Up to £55,000 salary, • Pension Scheme, • Nonna Tonda subscription employee discount scheme, • Free office based daily lunch made by our chefs, • WFH Fridays, • Free parking at work, • Rapidly growing company with long-term role progression Contact us If you think this sounds ideal for you and you're the right person for the job, send your CV along with a few thoughts on why you'd like to join Nonna Tonda to

Knotel is a pioneering flexible workspace provider, redefining how businesses approach workspaces and real estate. With a commitment to service and tailored solutions, we are at the forefront of the future of work. Our Workclubs combine dynamic environments, hospitality, cutting-edge technology, and a collaborative ethos to create unique spaces that provide for all sessions in your working day. In 2023 we grew the Old Sessions House Workclub into the workspace of choice for London businesses looking for a space that makes them stand out. Offering a Workclub during the week which supports businesses and their employees, and a high end event space in the evenings and weekends, we maximise the yield of the 22,000 sqft Old Sessions House in Clerkenwell. As the flagship location, we are building out the product at the same time as operating it with an eye to scale in various forms this year. Position Overview: We are seeking an entrepreneurial and forward-thinking General Manager to lead our Workclub at Old Sessions House. As the General Manager, you will be instrumental and ultimately responsible for shaping the Workclub experience, driving community engagement, building scalable operations and ensuring the overall success of our flexible workspace model. The General Manager role is perfect for a candidate looking for an exciting level of ownership to develop a product that challenges the industry norms whilst leading the team towards a commercially successful model to scale. Key Responsibilities: 1. Workclub Experience: • Develop and execute strategies to enhance the Workclub experience, fostering a vibrant and collaborative community that is at the forefront of the future of work conversation, • Implement innovative programming and events to engage members and promote networking and drive employee engagement for our members 2. Member Relations: • Build strong relationships with Workclub members, understanding their needs and ensuring a positive and productive experience., • Build an account management structure for the team to deliver white glove service to our members and provide a critical piece of the feedback loop., • Address member inquiries, concerns, and requests promptly and effectively. 3. Revenue Growth: • Ultimately responsible for the P&L of the building, creating quarterly strategies to hit both revenue and profitability goals., • Work with the Head of Sales and Head of Marketing to build our membership base of larger companies using the Workclub alongside their office., • Report monthly on the financial performance of the Workclub, • Ownership and accountability to lead the business development team in delivery of the Membership revenue goals, • Lead the Head of Events on events operations and sales strategies that enable us to deliver on the Events revenue goals, • Identify and pursue opportunities to drive revenue within the Workclub model., • Collaborate with the sales and marketing teams to attract new members and expand the Workclub community. 4. Operational Leadership: • Oversee day-to-day operations of Old Sessions House, ensuring seamless functionality and an inviting atmosphere., • Be present and generate a hospitality first mindset across the full Workclub team., • Implement and optimize operational processes to improve efficiency., • Develop systems and software that elevate the members experience 5. Team Leadership: • Lead and inspire a dynamic team dedicated to delivering exceptional service across hospitality, operations, events, business development, account management and programming, • Foster a culture of collaboration, innovation, ownership and member-centric focus. 6. Quality Control: • Ensure the Workclub maintains a high standard of aesthetics, cleanliness, and functionality., • Monitor and optimize space utilization to meet the evolving needs of the community., • Manage the needs of the space for both the Workclub and the external events business lines 7. Community Engagement: • Develop and execute strategies to enhance community engagement, both within and outside of Workclub locations, • Establish partnerships and collaborations to strengthen the Workclub network and product offering Qualifications: • Bachelor's degree in Business, Hospitality Management, or a related field., • Proven experience in a leadership role within the hospitality, co-working, or related industries, having P&L responsibility, • Entrepreneurial mindset with a track record of driving business and product growth and development, • Exceptional interpersonal and communication skills., • Ability to adapt to a dynamic and evolving work environment., • Demonstrated leadership and team management capabilities. If you are a strategic leader passionate about creating a dynamic and collaborative Workclub experience, we invite you to join Knotel and be a key player in shaping the future of flexible workspaces. Apply now and contribute to the evolution of work at Knotel.

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: IT Procurement Director Location: London Work pattern: Full time/Permanent/Hybrid working #LI-Hybrid #LI-EH2 #LI-KantarMedia This is a full-time permanent position, based in our London office. We operate in a hybrid capacity and require 2 days in the office. All applicants must have the legal right to live and work in the UK. Role Description: As an IT Procurement Director, you are responsible for leading the strategic sourcing and acquisition of technology products and services that align with the organisation’s digital and operational goals. You oversee vendor management, contract negotiations, and procurement governance to ensure cost-effective, compliant, and scalable IT investments. Your role bridges the gap between IT, finance, and legal teams, driving innovation while mitigating risk and ensuring value delivery from third-party partnerships. Key Responsibilities • Lead all Technology procurement, including but not limited to Infrastructure, security, apps development and maintenance, software licensing, end user computing and cloud, becoming a value enabler and partner for the business., • Initially, as well as business as usual activity, a core task will be to support the exit from the Technology Transition Service Agreement (TSAs) with Kantar Group and help build a successful stand-alone technology environment for Kantar Media., • Ongoing cost management of related contracts within the IT Category, engaging with key stakeholders to jointly and actively manage costs and contribute to overall reduction and value for money targets., • Category Management which requires strategy development and coordination for all IT categories, including category strategy development and identifying and implementing new strategic sourcing initiatives., • Lead Strategic Sourcing and Negotiation activities to support the business on a global basis, working closely with the Kantar Media Regional teams to ensure global initiatives and agreements are implemented across Kantar, as required., • Manage global procurement projects, ensuring alignment across regions, timely delivery of strategic objectives, and effective stakeholder engagement throughout the project lifecycle., • Subject Matter Expert in IT with excellent knowledge of the market, support terms and licensing metrics., • Supplier Management, to include, evaluation / assessment of supplier performance, ensuring consistency of service, quality, and compliance to contracts and established service level agreements., • Act as primary point of contact for all Kantar third-party IT enquiries, providing support to the business on day-to-day queries and issue resolution., • Proven experience in delivering both transformation initiatives and business-as-usual (BAU) procurement projects, balancing innovation with operational continuity. Skills & Experience • 7+ years of experience working within a corporate procurement environment - ideally with international, global experience of Technology categories, • Excellent Hardware and Cloud contracts experience (must have a sound understanding of contract law and comfortable negotiating key terms, with limited legal input)., • A self-starter who is comfortable taking ownership of a full Category Management approach to and working without high levels of oversight from line manager., • Extensive Excel modelling skills., • Technology and Information Systems experience is essential., • Problem solve and recommend solutions independently., • Successful experience working on multiple projects with competing deadlines., • Proven relationship builder, including senior stakeholders., • Ability to complete tasks accurately with strong attention to detail and statistical analysis., • Excellent organisational and prioritisation skills. Our offer At Kantar Media we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group and Kantar Media UK Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit ___ PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group and Kantar Media UK Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

Job Title: Information Governance Manager Starting: ASAP Duration: Until at least 28/02/2026 and then could be extended. Location: North London Closest Station: Old Street Hours: Monday – Friday, 9 – 5:30 Band: 8A Pay: £26ph - £30ph PAYE Inclusive of Holiday Pay – pay dependent on skill, experience and pay type Duties: • Coordinate and manage IG operations in support of research, keeping the management team updated on outcomes and escalating issues as appropriate., • Provide expert and specialist IG advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats., • Provide expertise and advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data, liaising with the Head of IG and Moorfields General Counsel where appropriate., • Manage information asset accession and information security reviews relating to research proposals, including Information risk assessments, data protection impact assessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format for approval., • Ensure research related policies, procedures and guidelines are compliant with data protection legislation and are implemented effectively and efficiently across the research function., • Assess and report on the discharge of procedures and processes to identify gaps in current practice, and where required make recommendations., • Work with the managers and principle investigators to ensure the maintenance of their entries to the information asset register., • Develop and provide tailored IG training and guidance for research colleagues., • Investigate and report on IG complaints and incidents in line with Trust policy as required, particularly where they are linked to research., • Coordinate, develop and review appropriate information-sharing protocols that provide clarity of purpose and enable streamlining of information disclosure routes., • Ensure the Trust is compliant with legislative requirement for data sharing or licensing., • Support research leadership with the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes., • Monitor and support internal and management audit of research processes to identify IG gaps or weaknesses in current practices or systems. Ensure all recommendations are implemented to deliver an improvement in the research function delivery., • Provide leadership for, and the IG element of research governance groups, ensuring terms of references are up to date and aligned with other governance structures at the Trust, • Manage, support and develop the Information Compliance Officer., • Provide expert advice to the Trust on information governance related for contracts and agreements for research that involve processing personal data. Essential Knowledge & Experience: • Minimum five years’ experience of working in the Information Governance field, • In-depth experience of working in an Information Governance/ field with care provider(s) higher education, or research institution., • Two years’ experience of handling Freedom of Information requests, • Experience of team and staff management, • Dealing with members of the public, • Three years’ experience of developing awareness and training programs for staff, • Providing IG as service in a research environment, • Knowledge of Information Governance issues relevant to the health or social care including relevant specialist organizational / procedural / policy knowledge in relation to records and information management., • Sound knowledge and understanding of NHS Information Governance agenda and the Data Security & Protection Toolkit, • Knowledge and understanding of the IG agenda, including Data Protection Act, Freedom of Information (FOI) legislation, Caldicott Report guidelines, security, confidentiality, and the Goldacre Review., • Specialist knowledge of IG in the research context Skills: • Ability to deal with complex issues and to distil information to identify what is required and seek appropriate responses, • Ability to liaise with a range of internal and external stakeholders of all grades, and able to build effective working relationships with customers, managers and staff, • Ability to work to a demanding work schedule, • Ability to work with a high degree of accuracy and detail, • Ability to undertake thematic analysis of risks, incidents and other compliance elements, • Good organizational skills and ability to prioritize between competing demands., • Good numerical skills and ability to analyze complex issues., • Good all round IT skills including email, internet, word processing, spreadsheet, presentation and database software., • High level of drive and determination., • Sound judgement and attention to detail., • Able to build effective contacts and networks., • Ability to work effectively as part of a team. Personal Qualities: • Evidence of commitment to personal development and training., • Responsive and enthusiastic., • Practical approach to problem solving., • Flexible attitude to working., • Ability to engage and motivate people., • Ability to work both independently and effectively with a team., • Ability to work under pressure and to deadlines., • Ability to manage work and prioritize workload.

Role Title: Compliance Manager – Consumer and Privacy Programmes Reports to: Global Head of Regulatory Compliance Location: London or Ireland / Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional payments provider. As an issuer and processor, we deliver smart, flexible alternatives to banking — from reloadable to non-reloadable cards — all tailored to fit. We move fast, think big, and partner closely with our clients to make it happen. Innovation is in our DNA. We’re built on collaboration, driven by curiosity, and focused on doing things better every day. At EML, you won’t be asked to fit in — we’ll help you stand out. The Team The Risk & Compliance team at EML believes in rolling up their sleeves and getting things done. At EML, we don't subscribe to ivory tower compliance – the organisation seeks a hands-on leader who will engage across the organisation and understand the practical impacts and outcomes of their work. The Risk & Compliance team at EML is divided into two overarching teams: • Country Risk & Compliance – hold broad responsibilities within their countries/regions and where applicable hold designated titles (such as SMF or PCF designations). They are supported in the execution of their functions and activities by a global team of specialists but maintain ultimate decision-making authority and control via oversight of all parts of programmes and activities that impact on their country/region., • Global Risk & Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance programmes. Based in London or Ireland, this role is critical to ensuring that EML maintains strong compliance with global data protection regulations and consumer protection requirements across all markets. This role will support the development, implementation, and ongoing enhancement of frameworks that safeguard consumer rights, ensure responsible data handling practices, and uphold regulatory expectations in every jurisdiction where EML operates. What You’ll Do Consumer Protection Programme Management • Design, implement, and maintain a global consumer compliance framework that aligns with applicable regulatory obligations and best practices., • Monitor and assess consumer-related regulatory developments across key markets (UK, EU, APAC, and North America)., • Lead the development of consumer-focused compliance policies, procedures, and controls., • Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards., • Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes., • Serve as the primary contact for all data protection queries and escalations; liaison between all teams and the outsourced Data Protection Officer (“DPO”)., • Support the DPO and Country Risk & Compliance teams in implementing and enhancing data privacy and protection programmes., • Under the support and guidance of the DPO, oversee compliance with key global privacy laws, including GDPR, UK Data Protection Act, CCPA and equivalents., • Lead development and execution of privacy risk assessments, DPIAs, and vendor privacy due diligence., • Manage the DPO mailbox and respond timely to all privacy matters including data subject access requests (DSARs),data deletion requests and regulator inquiries regarding privacy matters., • Promote privacy by design principles in partnership with Product, Tech, and Legal teams., • Work closely with senior stakeholders from all three lines of defence to ensure the effective and impactful delivery of consumer compliance programmes., • Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead root cause analysis and action plan tracking for findings and control gaps., • Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments., • Collaborate across functions including Product, Technology, Legal, Operations, and Country Risk & Compliance to embed and support compliance programmes. What You’ll Bring • Compliance Experience: Experience building and managing consumer or privacy compliance programmes. Experience working with and coordinating outsourced DPO services preferred. Proven ability to translate complex regulatory requirements into practical business solutions, • Environment: Demonstrable experience in global, matrixed environments, including coordinating across time zones, cultures, and reporting lines; preferably in a payments or fintech environment., • Knowledge: Understanding of multiple consumer and data protection regulatory frameworks across key jurisdictions (EU, UK, APAC and US), including the ability to interpret and apply common principles across jurisdictions. Strong knowledge of consumer protection frameworks and global privacy regulations (e.g., GDPR,CCPA). Professional certifications such as from the International Compliance Association (ICA), or other relevant credentials preferred., • Technical: Experience with compliance GRC, DPIA, ROPA and privacy management technologies and automation tools.Strong project management skills with experience leading cross-functional initiatives., • Team: Strong communication and influencing skills, capable of working with senior leaders across business and risk domains. What’s in it for You • Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off – plus 5 extra ‘Take5’ days when you’ve used your core leave!, • Global Opportunities: Collaborate across Australia, the UK, North America, and Europe, • Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working., • Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers., • Invest in You: We cover your professional memberships and offer a competitive pension scheme*., • Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance., • Perks & Rewards: Short-term bonus scheme*, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life’s BenefitsHub. *Some benefits are subject to eligibility criteria. Company Culture and Values At EML, we move fast, think big, and build smart. We’re a fintech that thrives on fresh ideas, bold thinking, and getting things done — together. We’re powered by four values that keep us focused, fast, and fearless: • One Team – We back each other, move as one, and win together., • Openness – We share ideas, speak up, and stay curious., • Awesomeness – We bring the spark — bold thinking, great energy, and pride in what we do., • Simplicity – We cut through the noise and focus on what matters. Company Structure EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 500 employees throughout Australia, Europe, the UK, and America. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

Smart Buildings Service Manager Job Description Start Date: ASAP Salary: Competitive, Commensurate with Experience + Benefits Package Location: London & Europe as Required 3 Days from London Office/2 Days from Home Reporting to Managing Director Hours: 40 hrs per week Monday – Friday (8am – 4pm) Role Overview: We are seeking a highly motivated and experienced Smart Buildings Service Manager to join our growing team. The successful candidate will be responsible for the day-to-day management of Building Management Systems (BMS) and Enterprise Networks delivery. The key focus of this role will be to ensure contractual obligations are fulfilled, solutions are appropriately designed and submitted to the Sales Team for quotation, and Key Performance Indicators (KPIs) as well as Service Level Agreements (SLAs) are consistently maintained. Key Responsibilities: · Oversee and coordinate the delivery of BMS and Enterprise Networks projects, ensuring all contractual commitments are met and maintained throughout the project lifecycle. · Manage and monitor the day-to-day activities of the BMS and Enterprise Networks service teams, providing clear direction and support as required. · Collaborate with sales and technical teams to ensure that proposed solutions are accurately designed, fully costed, and submitted for quotation in a timely manner. · Maintain oversight of all active contracts, ensuring compliance with established KPIs and SLAs, and driving continuous improvement to meet or exceed client expectations. · Act as a poit of contact for clients regarding Smart Building Services, addressing queries, resolving issues, and ensuring the highest standard of customer satisfaction. · Prepare concise and accurate reports on operational performance, service delivery, and contractual compliance for internal and external stakeholders. · Identify opportunities for system improvements and process optimisation across BMS and Enterprise Network operations to enhance efficiency and reliability. · Ensure all works are undertaken in full compliance with Health and Safety protocols, minimising risks and maintaining a safe working environment at all times. · Support the professional development of team members and foster a collaborative and positive team culture. · Participate in project meetings and liaise with clients, project managers, and engineers to ensure smooth and effective communication across all phases of project delivery. · Ensure compliance to the business ISO and Cyber Essentials Plus Requirements Essential Experience and/or Qualifications: · Minimum 10 years’ experience in the building services or smart buildings sector, with responsibility for managing BMS and/or Enterprise Networks delivery. · Familiarity with Building Management Systems (BMS) and IT Systems (detailed technical knowledge not required, but a strong operational understanding is essential). · Proven ability to manage service delivery, contractual obligations, and performance monitoring within a technical environment. · Experience with designing and reviewing technical solutions for complex building systems projects. · Strong understanding of KPIs, SLAs, and their application in a customer-facing context. · Excellent organisational skills with the ability to prioritise workloads and manage competing demands effectively. · Strong IT skills and working knowledge of standard Microsoft packages. · Experience in preparing and presenting performance reports to stakeholders at all levels. · Full UK Driving Licence (desirable). Personal Attributes: · Excellent time management and communication skills are essential. · Highly organised, self-motivated, and able to work independently and as part of a team. · Confident decision-maker with a proactive approach to problem-solving and process improvement. · Customer-focused, with the ability to build strong relationships with clients and internal teams. · Flexible and adaptable, with a willingness to work outside regular business hours as required. · Strong attention to detail and commitment to delivering high-quality service.

Since 2017, Harmony Fire has become the 72nd fastest-growing company in Europe, but we’re aiming even higher. It is our mission to continue that growth with the knowledge that the more we grow the greater the impact we can have, this means reaching more people, increasing our social impact and providing more progression opportunities for our team. We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% compliant. By delivering the highest-quality service, continuously championing our values and going above and beyond to succeed, we can achieve our growth mission and make the UK safer, one home at a time. We do this, through our unique methodology; Think – Challenging our people to create ideas that provide solutions for a safer, more affective, and risk averse business future. Protect – Translating research into resilient and practical applications that allow people and businesses to achieve their best in safer, better protected environments. Sustain – Developing partnerships built on mutual trust and understanding the needs of a client to deliver better value. Ranked in the top 25 best service companies to work for in the UK, we now have an opportunity for a Site Supervisor working within our Projects team. Key Aspects of the role • Quality and Compliance Management – All works completed to Harmony and BMTRADA standards. Timely checking of work on site. Correct data input into Simpro., • Site Management - Site set up, Site sign off, Stock management, receiving deliveries, site precondition surveys, welfare, delivery of prelims, Post inspections – allowing for final sign off by PM. Identify opportunities for variations and highlight immediately to Project Manager, • People management for trades and sub-contractors – responsible for resolving everyday issues, boosting the teams morale, resolving conflict and identifying resource requirements. Maximise the productivity and utilisation of colleagues on site. Deliver Training on Simpro to sub-contractors and workforce., • Quality control – works are certifiable and compliant, delivered as per client and Harmony expectations. Spot checking and recording of works., • Client - Attend prestart meetings, ensuring the site is tidy and representative of Harmony’s brand., • Communication - provide weekly report to client attending calls as needed, ensure onsite resident liaison is carried out to engage clients and explain works. Provide regular update to PM on site progress, regularity of reporting agreed with PM., • Health and safety – Implement Harmony’s H&S policy on all sites. Responsible for ensuring all work on sites is conducted in a safe manner through regular training and auditing. Inducting new trades and ensuring completion of all relevant H&S paperwork. Regular toolbox talks to include regular H&S updates. Key Requirements • Experience of running a project to time and on budget., • A good problem solver who perseveres until the job is done, • Ability to develop good working relationships with external customers, • Proactive, confident, tenacious, resilient and flexible, • An ambassador of Harmony’s values and behaviours What we look for in our people Firstly, we embrace the value of Athletes Grit. This means having an unwavering determination and never giving up, even in the face of challenges. We encourage our team members to go the extra mile, constantly pushing themselves beyond their limits to achieve success. Next, we believe in the value of Captains Duty. Acting like a leader and taking responsibility is crucial to our company culture. We expect all team members to demonstrate a sense of duty, keeping their promises and fulfilling their commitments. Lastly, we foster a Fun Loving Heart. We aim to create a positive and enjoyable work environment by encouraging genuine care and good company among our employees. This translates to spreading positive energy, supporting one another, and finding joy in the work we do. By understanding and embodying these values, you will not only contribute to our company's success but also thrive personally and professionally. Why work for Harmony Fire At Harmony Fire, we are committed to providing: • A collaborative and supportive environment in which you can grow and develop your career, • The tools and opportunity to do work you can be proud of, • A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience, • Bespoke Personal Development Plan for every employee, • Ongoing training, coaching and mentoring, • Spacious and modern workspaces with state of the art facilities Benefits: • Lunch, snacks and refreshments all provided, including fresh fruit and ‘Take Away Friday’, • Unlimited holiday provision, • Bonus, all Harmony Fire employees are included in a bonus scheme with the opportunity to earn up to 50% of annual salary, • Private Medical, • Team socialising budget for all employees, • Family friendly policies including enhanced Maternity and Paternity, • Cycle to work scheme, • Reward and Recognition scheme – European mini-breaks on offer, • Two company events each year, • Auto-enrolment pension scheme Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference. Are you ready to join us?

At Sony Music Publishing (“SMP”), we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP ___. Why join Sony Music Group? Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people. This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too. Be a part of an organization that is creator first. Committed to fuelling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly. About the Department Global Administration is dedicated to excellence in international administrative services, with a focus on accurate and timely digital royalty reporting, insight generation, revenue assurance and process optimization. Through our commitment to innovation, collaboration, and transparency, we strive to deliver exceptional value to our songwriters and affiliates to drive success. About the Role As the Senior Analyst, Digital Revenue Assurance & Insights, supporting the Director and Manager of Digital Revenue Assurance & Insights you will be at the forefront of SMP's digital claims, playing a crucial role in one of the most important functions SMP performs for its global clients; ensuring all their digital revenue is collected. Digital royalties represent the largest income stream to SMP, underscoring the critical importance of the work conducted by the team to our global business operations. The role carries great responsibility to the significant additional royalties generated by the activities of the team. Collaborating closely with the Director and Senior Manager of Digital Revenue Assurance & Insights your key focus will be optimising our extensive repertoire utilisation by our Direct Digital Licensing Partners and therefore increasing revenues. From maintaining the ICE Copyright database to validating third party matching, your diligence ensures the continual growth and accuracy of our music catalogue. Proficiency in data matching tools and techniques is vital as you contribute to bespoke analytical work related to the exploitation of the SMP catalogue on DSPs reporting. This role offers a unique opportunity for a seasoned digital analyst to lead and contribute to the ever-evolving landscape of music administration and revenue assurance. If you are passionate about technology, data, and music, apply now to be a key player in shaping the future of digital music licensing and repertoire management. What You’ll Do: Digital Licensing and Repertoire Management: • Collaborate with the Director and Senior Manager of Digital Revenue Assurance & Insights to verify DSP usage reporting; conducting rigorous revenue assurance processes to ensure that our complete repertoire is claimed by our Direct Digital Licensing Partners., • Oversee the ICE Copyright database to accurately reflect our catalogue. Liaise with ICE Copyright and SMP departments to promptly implement necessary changes., • Facilitate internal communication of metadata and streaming activity relating to new signings to guarantee timely delivery and subsequent registration of the full schedule of compositions., • Maintain strong relationships with affiliate A&R and admin teams, establishing a communication network for outstanding registrations relating to the latest signings., • Engage with third party claim management systems such as YouTube CMS, Facebook Rights Manager to answer client enquires., • Demonstrate proficiency in data matching tools and techniques to independently analyse DSPs usage reports, • Conduct specialised analytical work related to the exploitation of the SMP catalogue on DSPs, providing valuable insight and business intelligence to internal stakeholders., • Responsible for supporting affiliates with income tracking and address audit queries, ensuring seamless financial processes. Who You Are: Whilst the below represents what we are looking for in a candidate not all are essential, and we will assess each candidate on their unique skills, experience and merit. Education/Experience • Bachelor's degree or higher from an accredited university or equivalent experience working in the same or similar role., • Working experience within the following industries: music publishing, DSPs, and finance., • Good knowledge of contemporary and 20th-century popular music., • Understanding of the music publishing business and how it fits into the wider music industry., • Experience using Microsoft Excel and large data sets in a professional environment., • Experience working with Cloud Data Warehouses, Python libraries, Microsoft PowerBI, or Altair Data Prep Studio., • Ability to translate data-driven business intelligence into business recommendations., • Organisation skills – ability to take ownership for delivery to an agreed service level, and to escalate issues where necessary, offering solutions., • High level of accuracy and attention to detail taking pride in the integrity of the work through diligent checking at every step of the process., • Creative approach to problem solving and able to confidently put new ideas across to senior members of staff., • Excellent interpersonal and relationship-building skills, highly interactive and communicative with others and able to express ideas in a clear, logical and constructive way., • Working experience within cross-functional teams, senior management and external clients. In addition to the responsibilities listed above, the Senior Analyst will be expected to remain adaptable to the evolving needs of the business. As the publishing landscape changes — including developments in digital licensing, global rights management, and emerging technologies — the role may encompass new responsibilities to ensure the company remains compliant and competitive. Flexibility, curiosity, and a proactive approach to learning will be key to success. Alongside our many benefits we have something for everyone! • You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey, • A modern office environment designed to foster productivity, creativity, and teamwork, • An attractive and comprehensive benefits package including medical, life & income protection coverage, interest free season ticket loans and an attractive pension offering, • Voluntary self-funded benefits like dental, travel and critical illness coverage, enhanced family-friendly policies (maternity/paternity)., • We invest in your professional growth & development, • Employee Assistance Programme

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

Mode Search is currently partnering with a renowned luxury fashion house to support their search for a Customer Operations Executive to join their London-based team. This position is located at the brand’s London headquarters. It is a full-time, on-site role reporting directly to the Customer Service Manager. The position sits within the Customer Service function and works closely with cross-functional departments to ensure operational excellence and seamless service. The Role • Coordinate daily activities of the Customer Service team and serve as backup to the Customer Service Manager, • Oversee the complete order flow process from order receipt through to final delivery, ensuring accuracy and timely execution, • Support showroom operations during sales campaigns as needed, • Work closely with Credit and Finance to manage payment terms, including advance payments, letters of credit, and guarantees, • Liaise with Shipment Planning and Global Transport to provide shipping instructions for customer orders, • Coordinate with internal teams across Production, Logistics, Warehouse, Planning, Order Entry, Sales, and Invoicing to ensure efficient order processing, • Monitor orders and address any delays or issues with a proactive, solution-focused approach, • Manage seasonal reorders and communicate order changes, pricing updates, and cancellations, • Act as the first point of contact for customer inquiries, ensuring timely responses and directing queries appropriately, • Ensure smooth delivery execution to support revenue targets and customer satisfaction, • Assist the Customer Service Manager in initiatives tied to turnover objectives, • Gather and share customer feedback and insights to support market analysis and sales strategies, • Supervise and guide Customer Operations Specialists, encouraging collaboration and continuous improvement, • Monitor team performance and lead initiatives to improve process efficiency and service quality Requirements • Minimum of 5 years’ experience in a customer service or operations coordination role, ideally within the luxury or fashion industry, • Fluent in both Italian and English; additional languages are advantageous, • Proficient in Microsoft Office, especially Excel, Word, and PowerPoint, • Experience working with SAP and AS400 systems, as well as reporting tools, • Strong analytical and problem-solving skills, • Proven track record in team leadership and people development, • Excellent interpersonal and communication skills, • Highly organised, adaptable, and confident with the ability to work under pressure, • Deep understanding of order flow processes and how they impact both customer satisfaction and commercial targets Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS / Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager. This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do • Lead client engagement: Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution, • Manage support teams: Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively, • Own SLAs & service reviews: Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients, • Enhance product knowledge: Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting, • Drive operational excellence: Coordinate upgrades, maintenance, and IT processes to ensure high system availability, • Spot growth opportunities: Identify potential upsells, cross-sells, and service improvements within the client base What You’ll Bring • 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams, • Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment, • Confident communicator able to translate complex technical issues into clear, client-friendly language, • Experience working across time zones and managing distributed teams, • Knowledge of investment, wealth management, or financial technology is advantageous, • Flexible to work between 7am–9pm as needed to support global clients Why Join? • Play a key role in shaping client relationships in a growing, high-value sector, • Lead cross-functional teams and make a measurable impact on service quality, • Join a collaborative, professional environment where innovation and client success are top priorities

Job Title: Product Manager Location: London (Hybrid Working Available) Overview: An exciting opportunity has arisen for an experienced and proactive Product Manager to join a fast-paced, innovation-led global organisation. This role is ideal for someone who thrives in cross-functional environments and is ready to take full ownership of the product lifecycle—from discovery through to delivery and continuous optimisation. While prior experience in the travel industry would be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership • Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement., • Collaborate with cross-functional teams including engineering, operations, commercial, and design to deliver high-impact solutions., • Ensure features and products are aligned with user needs, business goals, and market trends. Roadmap & Delivery Management • Develop and maintain product roadmaps that reflect strategic priorities., • Coordinate development timelines, release planning, testing, and communication across teams., • Manage the go-to-market process, ensuring effective rollout and adoption. Vendor & Stakeholder Engagement • Manage relationships with external technology providers and service vendors., • Align third-party roadmaps with internal product objectives and ensure delivery meets agreed standards., • Facilitate regular service reviews and escalate risks or issues where necessary. Market Awareness & Competitive Insight • Conduct ongoing market and competitor research to identify product gaps and innovation opportunities., • Bring industry insight into product planning discussions and decision-making. Communication & Collaboration • Act as a product advocate across the business, clearly articulating value propositions, roadmaps, and updates., • Lead product demos, internal training, and knowledge-sharing initiatives., • Work within an agile and collaborative environment to maintain momentum on key deliverables. Ideal Candidate Profile: • Proven experience (ideally 3+ years) in a Product Manager role within a technology-led environment., • A background in or exposure to travel-related products (rail, car hire, etc.) is a bonus, but not essential., • Strong understanding of systems integration and workflows, particularly with third-party platforms., • Comfortable translating complex user needs into clear product requirements., • Skilled in stakeholder management and cross-functional collaboration., • Organised, detail-oriented, and able to manage multiple workstreams simultaneously., • Confident communicator with experience in leading presentations and workshops., • Agile mindset with a drive for continuous improvement and innovation. Why Join? This is a chance to be part of a forward-thinking organisation where your input will directly influence the product direction and customer experience. You’ll work in a collaborative, supportive team environment with plenty of room to grow and shape your career in product management. Send your CV now for consideration. Interviews to be held as early as next week

About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Business Operations team builds the systems, processes, and partnerships that keep the company moving—from supplier onboarding and logistics to policy, tooling, and vendor performance. We work cross-functionally to ensure Nscale scales with speed, discipline, and sustainability. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re looking for a Supplier & Supply Chain Manager to lead our end-to-end supplier lifecycle—from onboarding and compliance to logistics coordination, performance management, and optimisation. This is a highly cross-functional role where you'll work closely with Infrastructure, Finance, Legal, and Deployment teams to ensure we have the right partners, contracts, and systems in place to support Nscale’s global expansion. You’ll bring structure and strategy to how we source, track, and scale supplier relationships. What You’ll be Doing Supplier Management & Procurement • Lead the onboarding, evaluation, and contracting of suppliers across key categories (hardware, logistics, data centre services, infrastructure partners)., • Maintain a central supplier database, including contract trackers, performance records, and compliance documentation., • Develop and maintain supplier scorecards and performance frameworks to monitor service quality, cost efficiency, and delivery reliability., • Partner with Legal and Finance on contract reviews, NDAs, payment terms, and risk management. Logistics & Operational Coordination • Coordinate cross-border logistics for infrastructure shipments, including lead time management and delivery tracking., • Work closely with Infrastructure and Deployment teams to ensure suppliers meet project and programme timelines., • Manage escalations, service recovery, and contingency plans for supplier delays or failures., • Track order statuses, inventory movements, and supply dependencies to support operational planning. Process & System Development • Design and optimise scalable procurement and supplier management processes, policies, and workflows., • Evaluate and implement supply chain systems and tools to increase visibility and efficiency., • Collaborate with Business Operations and Planning teams to align supplier capabilities with growth and scaling requirements., • Contribute to forecasting and scenario planning by providing supply-side insights, risks, and dependencies. About You (Skills / Qualifications Experience) • You’re operationally minded and thrive on building structure where there’s complexity, • You have a deep understanding of supply chain management, vendor performance, and sourcing, • You’re confident managing external relationships and negotiating commercial terms, • You’re detail-oriented, organised, and know how to balance urgency with long-term thinking, • You’re process-driven and enjoy bringing clarity and control to supplier operations, • You’re collaborative, pragmatic, and comfortable working across legal, technical, and business teams, • You’re proactive, resilient, and excited by the opportunity to build systems from scratch Qualifications & Experience • 5+ years of experience in supply chain, procurement, vendor management, or operations, • Strong working knowledge of supplier sourcing, contracting, and performance management, • Experience working across international markets and navigating cross-border logistics, • Experience in infrastructure, cloud, data centre, or hardware supply chains, • Experience with procurement or supply management tools, • Excellent communication, negotiation, and stakeholder alignment skills, • Detail-oriented and highly organised, with the ability to manage multiple priorities concurrently Nice to Have: • Exposure to high-growth startup or tech environments, • Ops experience at a larger more established tech org, • Familiarity with sustainability considerations in supplier selection, • Exposure to compliance requirements (e.g. data sovereignty, ESG, import/export regulation) Equal Opportunities Statement At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

Key role in expanding strategy, growth and transformation consultancy The role: Our client is enjoying a very successful 2025. As a result, they are seeking a Senior Consulting Manager to join the team, a very experienced management consultant with significant strategy, change and transformation expertise to work closely with the existing leadership team on this journey. This hybrid role will work across delivery and leading client consulting engagements, as well as revenue growth and business development, operational management and proposition development. The role includes: • Leading a portfolio of assignments and client projects, with end to end delivery, across strategy development and transformation delivery including managing consulting staff and key stakeholders, • Sales and revenue development: developing and growing existing clients and winning new business, • Develop the consulting capability and propositions, thought leadership and people, • Support the business across all aspects of business leadership and revenue growth You: • A senior management consultant with recent employment in the UK as an experienced Senior Manager or equivalent with highly regarded, established consulting firm, • Broad experience, with established capability and credibility at CxO stakeholder level, across strategy, business case development, Target Operating Model, Cost optimisation, business growth and transformation, • Also experience in one or more of: procurement/sourcing; shared services/GBS/BPO; organisational design/Target Operating Model; B2B customer growth & customer service; PMO/Programme Management; CIO advisory (inc sourcing and vendor strategy), • Ideally recent consulting experience in one or more of life sciences (pharmaceutical, biotech or medical devices), manufacturing or consumer goods, • Proven experience in sales and growing client accounts The employer: • A well-established and highly regarded boutique strategic growth and transformation consultancy, • The firm is successful with a strong order book and on a successful pathway to the next stage of significant growth, • They work cross functionally to prepare their impressive client base for significant high impact transformation and to embed it within their business, • The firm works across sectors, with a recent focus on pharmaceutical, medical devices and consumer goods manufacture, • Their services cross strategy, business case development and target operating model design through to operational readiness, transformation and change implementation. Why apply? • A successful and profitable consulting firm with exceptional clients in the UK and USA, • A real opportunity to play a key role in shaping the business, • Exciting and innovative market proposition: making a big impact quickly, • A values led firm: supportive, transparent, empowering, wholly focussed on the success of their clients and staff Salary and package: £100,000-c£125,000 plus bonus plus benefits Location and mobility: Our client has a flexible working model but applicants must be based in the London area and willing to work in the London office 3 days per week. WE REPLY TO ALL JOB APPLICATIONS! Please note that we will not send your CV to any third parties without your explicit consent. Candidates must meet the essential selection criteria above and be based in the UK with significant recent UK consulting experience.

We are working with a unique global architecture and interior design firm, who are looking to appoint an experienced Project Manager to join their team and spearhead a new Retail & Hospitality division. This is a rare opportunity to take ownership of a new service line, becoming the first of your kind within the business, with the potential to make a real impact on future growth. The ideal candidate will bring proven experience in managing retail and hospitality fit-out projects, from budgeting and tendering through to delivery. You will be adept at balancing multiple stakeholders, managing contractors on-site, and ensuring projects are delivered on time, within budget and to the highest quality. Requirements: • 5+ years’ construction project management experience in retail/hospitality, • Strong client-facing and contractor management skills, • European project delivery experience essential, • Project Management qualification desirable This role offers the chance to travel internationally, manage high-profile projects, and grow a new division within an award-winning practice. If you are available to start immediately or within 1 month, we’d love to hear from you. *Where we indicate a band of PQE for a role, this indicates how long we would expect an architectural professional to take to gain the level of experience required in an appropriate context. It does not preclude applications from those with more or less PQE who can demonstrate that they have acquired the relevant experience. If you meet the criteria listed above, please apply with a copy of your CV by pressing the apply button to be considered. We receive many applications so if you do not hear from us within 5 days, please consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

LotusFlare, based in the heart of Silicon Valley, is a provider of cloud-native SaaS products. Founded by the team that helped Facebook reach over one billion users, LotusFlare’s purpose is to make affordable mobile communications available to everyone on Earth. Today, LotusFlare’s digital commerce and monetization platform, Digital Network Operator® (DNO™) Cloud, delivers valuable outcomes for telecommunications services providers supporting millions of customers globally. LotusFlare also owns a market leading eSIM travel product, Nomad. It provides global travelers with high-speed, affordable data connectivity in over 200 destinations. As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building a trusted relationship with the clients. Your role is to oversee a portfolio of LotusFlare’s customers, guiding the client and team members towards successful project execution and achievement of overall project goals. You will work directly with clients and take ownership of the overall project and its outcomes. RESPONSIBILITIES • Manage the overall implementation and delivery of digital solutions leveraging our SaaS platform and its integration within the clients’ technology landscape., • Operate as the lead point of contact for any and all matters specific to the delivery of technology programs in your accounts, • Work with LotusFlare’s product and engineering teams to enable the on time and on budget delivery of the programs, • Build and maintain strong, long-lasting customer relationships, • Co-ordinate with 3rd parties who may be involved in a solution delivery, • Drive project execution of the technical delivery track track across all the SDLC stages including scoping, design, testing, deployment and project handover to customer support and operational teams, • Act as a key interface between the customer and the LotusFlare organization including product, sales, engineering, support, and business teams, • Support project management activities, ensuring issues are documented and addressed, • Be a part of a Global Delivery Team, share experiences and develop the project management discipline: simplify processes, methods, and tools, • Aid in product design and product development, • Bachelor’s degree from a top-tier university; advanced degree or MBA is preferred, • 15+ years of experience in complex program management, preferably of enterprise software implementations in the telecoms sector, • Deep expertise in mobile and fixed telecommunications, • Proven track record of leading delivery of complex digital solutions, on time and within budget, • Good analytical and quantitative problem-solving skills. Able to distill data and articulate the rationale for making difficult trade-offs, • Demonstrated leadership ability in an international team environment, • Initiative taker, eager to break new ground, create opportunities for others, and a quick learner, • Comfort and experience with cross-organizational communication; excellent written and verbal communication skills, • Competitive salary package., • Annual bonus., • Training and workshops. At LotusFlare, we attract and keep amazing people by offering two key things: • Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, MTN, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

Ardmore have been at the forefront in delivering hundreds of major projects across London. Some of our iconic projects include the Corinthia Hotel, Old War Office restoration and the Greenwich Peninsula. We build homes, offices, hotels, schools, medical centres, parks, playgrounds – every facility our great city needs. And we do it with passion. With sensitivity. With style! To build on our recent successes and project wins we are looking for an experienced Fit Out/Finishing Managers for our project based in North London. We’re seeking a Fit Out Manager with strong experience in high-quality finishes, who will also take on key responsibilities as a Finishing Manager to ensure exceptional delivery from structure through to final handover. The Project: A £120m new build rc framed social/private housing project which is part of the Hackney regeneration. Phase 2b, which will be built on the site of the old Britannia Leisure Centre, is the first part of a residential development and includes the design and build of four residential blocks. These will range in height from 3 to 25 storeys and include homes of a mixed tenure. The scheme will include 81 affordable homes and 314 for private sale. Main Responsibilities: • Follow the fit-out sequence organising labour and materials to deliver in accordance with the fitout programme., • Resolve day to day issues on site in a timely amicable and efficient manner to ensure the programme is maintained. Plan works accordingly to tie in line with the programme and drive labour force to work at maximum capacity while onsite but at high quality., • Manage the subcontractors time effectively knowing when and where materials are needed., • Ensure that work is built in accordance with the latest specs and construction issue drawings., • Snag units on a daily basis and issue snag & QA sheets to the relevant subcontractor on a daily basis., • Carrying out quality assurance checks on the works as it progresses ensuring correct spec, sufficiently installed, within tolerances, compliant with requirements, issuing corrective notices/ non-conformances for rectification and ensuring this is carried out. We're Looking For: • Proven experience overseeing and managing relevant trades from residential build projects from 1st fix to handover., • Knowledge of NHBC Standards and Building Regulations including Part B, • Trade background and experience in a similar position with a main contractor (ideal), • Experience of Grade listed buildings is highly desirable., • Ability to use 4 Projects(EDMS) and Field view (QA), • NVQ Level 6 in Construction management or equivalent, • CSCS black card management level, • Competitive Maternity, Adoption & Paternity Pay scheme, • Medical Cover (Most pre-existing conditions are covered) – Dependent on role level, • Competitive holiday allowances, starting with 25 + bank holidays and going up to 30 days + Bank holidays (dependant on length of service), Day off on your birthday also included!, • Competitive pension scheme to help you for when you retire, • Life Assurance (Paying 4* your salary), • Relevant professional membership fees paid and continued support with your professional growth and Learning., • Generous Staff referral scheme, paying up to £3,500, • The opportunity to save up to 25% on your bike via the Cycle to work scheme, • Discounts on 100's of retailers and Gyms Further Information About the Role Kindly be aware that this advertisement for our job vacancy may not encompass all assigned duties, responsibilities, or aspects of the role described. It is subject to potential amendments at the sole discretion of Ardmore. For a full role profile, please contact us directly at Equal Opportunities Ardmore are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender, reassignment, religion or belief, marital status, or pregnancy or maternity. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any reasonable adjustments to complete your application. Candidate Privacy Notice As part of our recruitment process for all roles including employees, consultants and subcontractors, we collect and process personal data relating to job candidates and potential candidates. We explain how we use personal information in the Candidate privacy notice. To view our Candidate privacy notice please visit the Ardmore Group website > Working for us > privacy notice.

Role: Programme Manager Location: London (Oxford Circus) Hybrid: 1-2 days per week in the office About Monument Technology Limited In building its core UK banking business, Monument has developed an open, scalable, cloud native and world-leading banking technology platform, the third pillar of the Banks’ strategy, which has allowed it to make significant inroads fast into the asset-rich, time-poor, and under-served mass-affluent market. The platform was designed from the start to be modular, flexible and extendable into other banking products and channels which also makes it easy to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of legacy software, enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost. From customised front end mobile apps and online banking portals, through core banking and CRM to the general ledger and a data lake, the platform can be consumed in whole (“Bank-in-a-Box”) or in part, as required. Our technology stack has gained positive attention from multiple players globally and over the past 12 months we have engaged and continue to engage in meaningful discussions and over the coming months, we will prioritise empowering businesses in the UK and Neo Banks globally to revitalise their existing technology stacks and to develop innovative new platforms. Our dynamic integration frame and architecture allows the platform to scale globally with many components adaptable to other geographies. About the Role As a Programme Manager (Lead) at Monument Technology Ltd (MTL), you will oversee the implementation of a portfolio of client contracts. This includes managing concurrent, large-scale programmes alongside smaller projects and workstreams. You will work cross-functionally, from early engagement with the Commercial team to support bids and define delivery models, through to programme initiation, execution, and handover to Business-as-Usual (BAU) operations. Delivery approaches may vary, so adaptability across methodologies is essential. You will lead teams within a matrix structure, collaborating with internal MTL colleagues, external partners, and client stakeholders. The role includes full accountability for governance, reporting, financial tracking, and successful delivery outcomes. A key element of this role is to contribute to the standardisation of our delivery model, promoting repeatable, scalable best practices across all implementations. Key Responsibilities • Lead the end-to-end implementation of client contracts, from scope definition and resourcing to cost modelling and timeline planning., • Ensure the creation and maintenance of robust project documentation, aligned to governance and approval processes., • Develop and maintain detailed project plans (e.g., in Microsoft Project), providing a portfolio-wide view to support proactive decision-making., • Produce and present clear, actionable management reports for both internal and client stakeholders., • Manage projects in line with contractual agreements, applying rigorous change control procedures., • Facilitate and lead stakeholder meetings, workshops, and presentations., • Foster strong collaborative relationships with internal and external stakeholders, including third-party suppliers (some offshore)., • Embed the MTL Implementation Framework, ensuring delivery lifecycle adherence and timely production of required artefacts., • Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring • Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector., • Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases., • Experience working in fast-paced environments with competing priorities and multiple stakeholders., • Strong understanding of information systems and delivery processes across financial services or related sectors., • Demonstrated success delivering customer programmes end-to-end, with measurable impact., • Excellent interpersonal, communication, and negotiation skills., • Comfortable managing your own workload and supporting team delivery under pressure., • Familiarity with service management frameworks and ITIL principles (desirable)., • Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to truly understand and offer exceptional service to our customers. The Monument Technology team are all here because we are passionate about building so much more than a bank and so much more than a technology company. We will be known for our integrity, attentiveness, sense of community and innovation. We build strong relationships through trust and a keen eye for detail. Our commitment and collaboration deliver an attentive and outstanding service offering. All combined with our community, both internal and external, our approach to diversity and our pursuit for innovation, we will help our customers and colleagues to do more and be more.

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for an Experience and Innovation Manager to work at a prestigious banking firm in the city. Location: EC2V 5DD Working Pattern: Monday - Friday 40 hours per week Rate of Pay: £40,000 per annum Scope and general purpose: Responsible for enhancing the guest experience at Standard Chartered Bank through 5-star guest experience delivery, culinary & service innovation Key Responsibilities: • Delivery a 5-star client experience service – Ensure best in class guest experience service delivery whiles developing and implementing protocols of consistent improvements within the hospitality client suite, • Delivery of the Marketing Calendar - Development and implementation of this key Vacherin marketing tool – to encourage consistent engagement with our customers., • Sourcing new ‘retail’ products – Ensuring our client is informed on new confectionary/retail products for addition to our current range, • Sourcing new trends of Well Being activities and products – Ensuring our day to day client is informed on new Wellbeing trends, activations, retail innovations to enhance the staff restaurant facility experience and product range, • Sourcing and negotiating with external ‘pop up’ suppliers – Utilising industry media and in person site visits, to identify potential suppliers for our client to incorporate in its schedule of counter ‘pop ups’ and themed events. Facilitate the logistics involved in engaging with agreed suppliers their services, • Client Reporting – Regularly (frequency to be agreed) update the General Manager on new high end London restaurants and ‘High Street’ openings. Report on food trends and highlight potential new services that could be operated at on site, • Events – To support stakeholders with internal/external bespoke events as requirement with creative and innovative ideas. In addition, play an active role in the sourcing and delivering of Vacherin led onsite events and functions., • ROI – To monitor and report on the qualitative and quantitative success of all innovative activities, marketing initiatives and hospitality client suite performance, • Standards – To monitor standards of all guest service delivery within hospitality, marketing/look & feel activities/activations with in retail and ensure that the Vacherin high standards and creativity are exceeded., • Trade Shows – To attend industry trade shows as required and report back to our client on innovation and trends to aid improvement of service delivery., • Administration - To assist in any other activity to support business development and service enhancement., • Communication:, • To ensure all internal and external communication is professionally presented., • Communicate effectively with all stakeholder, EA and PA’s, members of the Vacherin and Workplace teams as appropriate., • To liaise regularly with the General/Operations Managers with regard to agreeing targets, monitoring performance & business development actions Our Idea Candidate: • Excellent communication skills., • Self-motivated and capable of using own initiative., • Creative and innovative with the ability to encourage ideas from stakeholders and the team., • Strong IT skills - preferably with experience of design software., • Flexibility and quick thinking, • To enjoy working with stakeholders, clients and building relationships with the wider community and external suppliers., • The ability to negotiate financial agreements with external suppliers., • Quality focused, with an eye for premium experience, design and creative display in the hospitality, retail and wellbeing environment., • To be well-organised and thorough, even when under pressure. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun

Senior Project Manager – Market Research Location: London (Hybrid – 3 days in office, 2 days remote) Type of Employment: Fixed-term, Full-time Reporting to: Division Team Leader Experience Required: 5+ years in market research localisation project management About Global Lingo – Our Values Global Lingo is a fast-growing, Top 100 language solutions provider, delivering high-impact multilingual services to leading Market Research clients worldwide. From survey translations to content analysis and qualitative research support, we help clients gather rich insights across cultures and languages. We pride ourselves on being a caring, open, and inclusive company that values quality, agility, and service excellence. Our culture blends professionalism with a strong sense of community. We’re passionate about continuous personal and professional growth – for ourselves and our clients. The Role We are seeking an experienced and driven Senior Project Manager to join our Market Research localisation team in London. In this role, you will manage complex localisation projects from quote to delivery, ensuring operational efficiency, high-quality outcomes, and exceptional client service. You will also mentor junior team members, contribute to process improvements, and serve as a strategic partner to our market research clients. Key Responsibilities Project Management Lead end-to-end delivery of localisation projects, including: Survey and questionnaire translation Overlay and link checking Coding IDI and focus group moderation projects Adverse Event (AE) reporting SimTrans Transcriptions (including single stage) First and second-stage content analysis Prepare survey files for translation, managing tags, programming language, and any embedded logic. Maintain accurate project scopes, timelines, and budgets. Ensure alignment with client expectations and internal quality standards. Client Relationship Management Serve as the main point of contact for assigned accounts. Develop deep understanding of client workflows, business needs, and market-specific nuances. Provide guidance on best practices, localisation strategies, and technical file handling. Technical & File Management Interpret and handle exported file formats from various survey scripting platforms Apply localisation engineering knowledge to troubleshoot and QA complex files Utilize CAT tools, project management systems, and QA platforms effectively Education & Experience Requirements 5+ years of experience in localisation project management, specifically within market research. Proven ability to manage complex, multi-market, multi-language projects. Bachelor’s degree in Languages, Translation, Linguistics, or a related field (or equivalent industry experience). Experience working in a hybrid or global, multi-time-zone environment is a plus. Success Criteria You will be evaluated based on: Your ability to deliver projects on time and within budget. Achievement of KPIs related to client satisfaction, project quality, and operational performance. Problem-solving and process improvement skills in fast-paced scenarios. Your capacity to independently lead and manage complex client accounts. What You Bring Exceptional project management skills. Proactive mindset with strong problem-solving abilities. Confidence working under pressure, with excellent prioritisation and decision-making. Excellent written and verbal communication skills. High IT literacy and hands-on experience with CAT tools and project management systems. Deep understanding of localisation workflows, terminology management, and QA processes. A collaborative, adaptable approach and ability to work effectively with international teams. Are you ready for a new challenge? Apply today!

Katten is a full-service law firm with approximately 700 lawyers and 700 business professional support staff. We have offices in the US, UK and Asia, with Chicago and New York being our largest offices. Our headquarters are in Chicago, where the firm was founded in 1974. Katten's London office is full service, and our lawyers provide advice across a range of specialisms in which the firm excels, including asset management, financial services, regulatory, corporate, mergers and acquisitions, finance, and real estate. In addition, the office has core capabilities in insolvency and restructuring, employment, tax and litigation. In all disciplines, the London team comprises experienced, commercially-minded professionals of the highest quality who pride themselves on their responsiveness and commitment to outstanding client service. Together with colleagues in the US and Shanghai, our London lawyers offer expert, integrated legal advice servicing clients located across the world. The culture of the London office, which is shared with the rest of the firm, is collaborative, team-based and collegiate and considerable emphasis is placed on maintaining and further developing that culture and positive behavior in all respects. Human Resources Manager The Human Resources Manager will be responsible for overseeing multiple HR functions in the London office and will partner heavily with the US team in these major categories: Generalist, Early Careers, Recruitment, and Professional Development. The Human Resources Manager position is located in our London office. Katten offers a hybrid work model, allowing flexibility to work both on-site and remotely on a regular basis (KattenFlex). Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Generalist • Responsible for entire onboarding and offboarding processes, including overseeing background screenings, benefits and payroll, probation and leaver processes, updating the HRIS, and conducting relevant inductions., • Manage the annual benefits renewal process, working with benefits brokers to conduct market reviews of other providers and make recommendations., • Be the first line of support for any HR queries and ER issues, advising where possible and escalating to the Senior Director of HR and Talent Management when necessary., • Provide support to the annual salary review process, present market data to the committee and make recommendations where suitable., • Draft and update HR policies and procedures to ensure best practice and legal compliance., • Implement meaningful wellbeing programs office wide., • Coordinate Fire Warden, First Aid, and Mental Health First Aid training programs. Early Careers • Responsible for leading all activities relating to the recruitment of candidates for the London trainee program from initial contact through to offer acceptance., • Responsible for leading all activities relating to the vacation scheme program., • Oversee updating of marketing materials, purchase of merchandise, online advertisement and attendance of recruitment events e.g. law fairs., • Lead the application process, review and design the interview process, conduct interviews, and make recommendations to the Training Principal., • Pastoral support for all future and current trainees from offer through to qualification including seat rotations, appraisals, qualification discussions, end-of-seat evaluations, and ER support., • Advise on seat rotation and qualifications, work with supervisors to conduct reviews, analyze themes, and identify gaps., • Ensure the trainee program structure, feedback, and appraisals comply with SRA requirements., • Review and improve trainee recruitment and retention processes including social mobility strategies, trainee buddies, seat handovers and reviews. Recruitment • Partner with US recruiting teams to help facilitate the full recruitment cycle for all business professional and fee-earner roles up to partner level., • Foster strong relationships with recruitment agencies, handle any disputes with terms, review the recruitment agencies in use on a regular basis., • Work with the hiring manager/partner on the job specification and briefing, advise on the interview process and timelines., • Oversee the coordination of the interview process and manage offer process. delivery and oversee the production of offer documents and forms. Professional Development • Coordinate all London training sessions, including internal speaker / external training supplier logistics, scheduling, communications, room reservations, catering, etc., • Maintain attendance sheets and CPD records for all training programs., • Coordinate new joiner inductions, probation meetings and monthly check-ins, as appropriate, for vacation schemers, trainees, newly qualified solicitors., • Assist U.S. team with the execution of lawyer fee earner (associate, counsel, senior associate, staff attorney) appraisal processes, including communications, reminders, completion of annual L&D plans, scheduling appraisal meetings, etc___, • Assist U.S. team with the execution of lawyer fee earner (associate, counsel, senior associate, staff attorney) appraisal processes, including communications, reminders, completion of annual L&D plans, scheduling appraisal meetings, etc, • Manage annual performance appraisal process for business professionals, partnering with US HR for support and guidance on performance management actions., • Manage annual solicitor compliance with Katten’s L&D Policy (20 hr requirement)., • Plan and facilitate PD and well-being events, working with various administrative functions., • Collaborate with the U.S. PD team to produce quarterly office updates on upcoming PD programs and events. Knowledge, Skills and Abilities • Bachelor’s Degree Required., • The ideal candidate will have at least 3-5 years of previous HR experience., • Experience within a law firm/professional services firm required., • Must be able to influence, persuade and negotiate both internally and externally, and have excellent organizational, planning, problem-solving and decision-making skills., • Strong interpersonal skills and communication skills as this person will interact with people at all levels, including partners and clients., • This person will have smart judgment, sharp business acumen, the ability to handle confidential and sensitive information with the appropriate discretion, and the ability to multitask., • Ability to occasionally retrieve and distribute written documentation, or office supplies weighing up to 20 pounds. Explanatory Notes The job specification is intended to describe the general content and requirements for the performance of the role. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Selection for recruitment is on merit, irrespective of race, color, age, religion, nationality, ethnic or national origin, sex, marital status, sexual orientation or disability. Selection decisions, and the reasons for those decisions, are recorded in writing at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the effective performance of a job.

Customer Success Executive (B2B) About Us Tom Dixon is an iconic British design and manufacturing brand with a commitment to innovation. We design, develop, and sell extraordinary objects and spaces for everyday use, including lighting, furniture, and interiors. About the Role As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. You will be responsible for: • Customers: support a portfolio of customers for your specific geo-regions, maintain a close relationship with them as one of their key contacts. You will work closely with the Sales Manager/s assigned to your area to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Order Management: process customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer. Daily open order management is essential and would play the biggest part of your role, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining and creating export documentation and coordinating shipments for your clients to ensure a seamless order flow., • Aftersales: responsible for the aftercare aspects of all your orders, handling quality claims, product questions, delivery queries, collections, credits and returns., • Relationships: it is key to build close partnerships with our internal team such as Sales, Agents, Finance, Planning, Range, and Logistics to achieve maximum fulfilment for your orders., • Communication: manage and respond to customer queries via calls and emails (Product / Logistics / Aftersales) within agreed KPI’s, with enthusiasm and a can-do tone. Liaise with our planning department, warehouse, sales team, and partner freight forwarders. About the Person You are a self-starter with previous experience in customer service (B2B) who is driven by delivering exceptional customer experience and business growth. An academic background in a related subject and/or demonstrable experience working for companies operating predominantly in the wholesale or retail space will be advantageous for this role, along with prior sales experience. You will: • Have strong priority management and organisational skills – take pride in being organised and methodical with a keen eye for detail., • Have an exceptional communication style - perfect command of written and spoken English., • Have a resilient and proactive mindset - thrive on autonomy and ambiguity, and love to proactively create plans and structure their work. Have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Be proactive from end to end – have the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • Have a positive attitude - care about our customers and naturally put themselves in their shoes. Take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with charming disposition, enables them to foster authentic connections and relationships that sustain and deliver., • Have Competent IT skills - are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.