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IT Service Desk & Workplace Team Lead. Lead the day-to-day running of the IT Service Desk. IT Service Desk & Workplace Team Lead.

To act as ambassadors for the Information Services department communicating effectively and clearly; in a polite and courteous manner, providing an excellent ‘front of house’ function for the department, always dealing with sensitive or confidential information appropriately. Act in an advisory

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Work with the broader IT t

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Incident resolution may involve desk-sid

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

The position offers competitive salary, benefits, and clear opportunities for career progression. A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. This role requires proficiency

A leading fashion retail brand is looking for an IT Service Desk Engineer to provide essential 1st and 2nd level support for retail operations.

You will help maintain IT documentation, deliver high-quality service, and collaborate with global IT teams to enhance support processes. Candidates should have a strong background in customer service and technical troubleshooting, ideally within a healthcare context. A leading healthcare organizati

This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. Opportunities for training and growth are available in this entry-level position. A business management firm based in the Greater London area is look

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. This r

This crucial role involves ensuring the smooth operation of IT services and delivering high-quality support to users. The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests. The position offers a hybrid work environment, continuous learning opportunities, and comprehensive health benefits. Candidates should have over 2 years of experience in I

Experience in a service desk, help desk, or IT support environment. This role is suited to someone who enjoys solving problems, takes responsibility, and wants to build a career in IT. Technically literate with a genuine curiosity about how systems and applications work.

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

Strong customer service skills and adaptability are key, along with knowledge in using tools like ServiceNow and Active Directory. A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months. You will support users through various communication metho

Experience in a service desk, help desk, or IT support environment. This role is suited to someone who enjoys solving problems, takes responsibility, and wants to build a career in IT. Comfortable working with Microsoft Office applications and familiar with common IT tools and environments.

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

The position offers a competitive hourly rate of £18-£20 and is ideal for candidates with a background in IT service desks. This role involves logging and prioritising IT queries, ensuring communication between various stakeholders, and maintaining service desk operations. A leading employment age

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer. They are looking for someone who is reliable, has a great attitude and a passion for IT.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. The role involves being the first point of contact for IT issu

You will manage IT support tickets and assist with a range of technologies, ensuring high customer service levels. Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. A professional body in healthcare seeks a Service Desk Support Co

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

Enjoy a dynamic work environment with opportunities for skill development and the ability to contribute to excellent customer experiences. A leading professional services firm is looking for a Junior Service Desk Analyst to provide first line technical support. In this role, you will assist end user

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. You will deliver helpdesk support, a

A technology solutions provider is seeking an IT Service Desk Analyst in Horsham. This role involves supporting and maintaining IT infrastructure, working on new systems, and conducting security activities. The position offers a full-time contract with a competitive salary in an engaging work enviro

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Active Directory Domain Services.

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist. You will communicate w

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Collaborate with other IT teams to elevate complex issues when necessary.

Familiarity with ITIL practices; ITIL Foundation certification required. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Identify opportunities for service improvement and contribute to continuous improvement initiatives.

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. The ideal candidate should have proven IT support experience and strong knowledge of IT systems. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware a

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The position reports to the Wollaston site in the United Kingdom. The role includes benefits such as a competitive salary, employer pension contribution

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Ideal candidates have at least 12 months of IT sup

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

A recruitment services company is seeking a Service Desk Analyst for a hybrid role based in Peterborough after training. Candidates should have experience in IT Service Desk and strong skills in Windows and Google applications. This 6-month contract involves providing 1st and 2nd line support, troub

Experience with Sophos Endpoint Protection, XG Firewall, Mobile Control, Arcserve Backup & UDP, Oracle Databases, Client to Site VPNs, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Mimecast. Conduct cyber and information security activities in line with our ISO27001 certified

This is an excellent opportunity for someone with 1 3 years experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. We are recruiting for a Service Desk Engineer to join a growing IT service

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office. The company offers a hybrid work model and competitive benefits including private medical insurance and generous holiday allowance. Ideal candidates will have stro

The position requires onsite work at the London office, offering a professional and collaborative environment with competitive benefits. The role focuses on managing IT incidents, providing exceptional technical support, and facilitating internal and external events with AV technology. Candidates sh

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

Competitive benefits include private medical insurance, generous holiday leave, and training opportunities. You will be the first point of contact for support requests, working closely with 2nd line teams to ensure excellent customer service. The ideal candidate will have a passion for IT, 2-3 years

The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. Assist with store openings/moves/upgrades, cabling basics, hardware swaps, and on‑site vendor coordination. However, if we think that your skills

You will deliver high-quality customer and technical support, maintain IT documentation, and collaborate with global IT teams. A leading reproductive health organization based in London seeks an IT Support professional for a full-time role on a 12-month fixed-term contract.