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INKY, Proofpoint, Cisco Umbrella, Mimecast) Troubleshoot complex issues and conduct Root Cause Analysis (RCA) Provide mentorship and guidance to junior engineers Manage and update tickets within a service desk environment Deliver system deployments independently and collaboratively Document solution

I’m currently working with a well-established technology business supporting high-availability, customer-facing platforms, who are looking to hire an experienced Server Support Engineer into a newly evolving team. Comfortable supporting high-availability environments with an on-call rota (approx.

City College Norwich is seeking an IT Field Support Technician to join their team at Paston College in North Walsham. The college offers a friendly and supportive environment for those passionate about delivering excellent IT support. This role involves providing first- and second-line IT support to

Key responsibilities include supporting desktops, laptops, and mobile devices, ensuring compliance with security policies, and providing training on IT tools. TCS offers competitive salary packages including health care and professional training resources. Tata Consultancy Services is looking for an

We’re looking for an experienced IT Support Engineer to join our IT team at ellenor, an organisation where technology directly supports compassionate care across our hospice services and retail shops. You’ll work closely with our IT Managed Service Provider and other vendors to maintain a secure

This is a temporary contract for over 6 months with potential for permanent placement, suited for an IT Graduate with relevant experience. This position involves resolving applications support tickets, managing system administration tasks, and analyzing data for trends. VanRath is seeking an IT Admi

The position offers a flexible work environment and competitive compensation, making it a great opportunity for career growth. A global cybersecurity leader in Belfast seeks a motivated IT Support professional to join their Helpdesk team. You will provide operational support for PC and Mac systems,

I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. Our offices are in Gateshead and Durham, but

Reporting to our IT Ops Manager (Support), you’ll support teammates with timely, thoughtful help—whether it’s resolving support tickets, improving workflows, or proactively finding ways to make internal tools more efficient. Handle a high volume of incoming support requests with a focus on tho

Carson McDowell LLP in Belfast is seeking an IT Assistant for their team to provide high-quality first-line IT support. As an IT Apprentice, you will assist with troubleshooting, user support, and contribute to infrastructure projects, ensuring practical skills complement academic knowledge. This po

The location is primarily on-site at 1 Horseguards Road, with occasional work-from-home flexibility. The position serves as the first point of contact for all users on the Official platform, providing comprehensive support across a variety of hardware and software. Candidates should have Service Des

Induction sessions for new starters* Asset management (Service Desk Portal)* Use of IT Helpdesk platform to log or respond to incidents/requests* Account creation and management* Samsung Security Tools management (NASCA, ESCORT)* Write How-To articles for people FAQs on confluence* Provide one-to-on

An innovative IT services company in Belfast is looking for an experienced IT Support Technician to join their team. You will provide essential technical support and maintain the IT infrastructure, ensuring optimal system performance while contributing to ongoing improvement projects. Ideal candidat

This position offers a competitive compensation package and opportunities for career growth in a collaborative, innovative environment that prioritizes employee flexibility and development. A leading tech startup in the United Kingdom is looking for a Support Desk Analyst to provide first-line techn

NFP Corp in the United Kingdom is hiring an IT Support Analyst to be the first point of contact for employees' technology issues. The role involves providing technical support over the phone and in-person, assisting with PC setup, troubleshooting hardware/software problems, and supporting various te

The 1st Line IT Support Analyst is responsible for delivering high-quality support to customers by responding to enquiries, resolving issues, and ensuring a positive customer experience. Positive attitude and a commitment to customer excellence. We’re currently recruiting for a 1st Line IT Support

With a focus on hybrid work, the ideal candidate will have 2-3 years of IT support experience, strong communication skills, and a commitment to effective service delivery. A leading technology firm seeks a Second Line Support Analyst to provide essential IT support for a network of offices in the UK

Your role will include smaller pieces of work and changes, escalating support issues, helping with customer account issues and training the customer service team. Due to the volume of applications for positions it will not be possible to respond to all applicants. Business Central Customer Services

This is a UK-wide remote opportunity for a IT Support Technician who can work independently, stay organised, and contribute reliably within a structured home-based setup. Vita CV is hiring on behalf of our client, an internal IT function supporting remote users, hardware, access, and day-to-day tech

A leading B2B fintech provider in the United Kingdom is looking for an IT Systems Analyst to provide technical support, maintain systems, and manage software and hardware.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. Candidates should have a degree in a relevant discipline or 5+

Shape IT Recruitment is seeking an experienced 2nd Line Service Desk Consultant to join a collaborative technical support team in the United Kingdom. Ideal candidates will have experience in IT support, strong knowledge of server and networking environments, and excellent troubleshooting and communi

The role involves leading the triage of IT issues, collaborating with vendors, and driving service quality while ensuring secure and efficient IT infrastructure. This position supports vital hospice care technology across multiple locations. Ellenor Lions is seeking an IT Support Engineer to enhance

Listers is seeking a Trainee IT Support Technician for their IT Department in Stratford-upon-Avon. This role involves setting up user logins, troubleshooting 1st line IT issues, and managing IT support tickets. Applicants should have a basic knowledge of Windows 11 and Microsoft Office 365, with str

This permanent role involves operational support and improvement of enterprise applications, ensuring their availability and performance. Key responsibilities include system maintenance, user support, and process documentation. A legal recruitment consultancy is seeking an IT Applications Analyst fo

We're currently recruiting for multiple Graduate IT Service Desk Analysts / AIT Support Engineers to support a growing portfolio of clients across the Belfast area. This is a fantastic opportunity for graduates or early-career IT professionals who already have around one year of hands-on Service Des

This is a 6-month on-site position in Bristol with a possibility of extension. In this role, you will act as the first point of contact for incidents, manage access, and ensure application support through effective incident handling. Candidates should have experience in a service desk setting, under

The IT Support Analyst at Alpha FMC is responsible for ensuring the smooth and secure operation of our IT systems, both in our offices and for remote employees worldwide, working with a 3rd party vendor that provides a managed 1st Line IT Service Desk. Provide timely and efficient deskside 1st Line

Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems. Supporting and delivering IT projects alongside day-to-day operations. Excellent communication skills, with the ability to explain technical concepts clearly.

This role requires maintaining and supporting cutting-edge print and IT devices at client sites, ensuring minimal downtime, and delivering exceptional customer satisfaction. The working pattern is Monday to Friday, 08:30 to 17:30, onsite five days a week, with benefits including flexible working opt

A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. Candidates should have at least 2 years of exp

This is an exciting opportunity for a skilled Third Line IT Support Engineer to play a key role in delivering high-quality IT support and security solutions within a fast-paced, client-focused environment. As an Third Line IT Support Engineer, you will work closely with clients to understand their t

Key responsibilities include troubleshooting complex issues, mentoring junior team members, and enhancing IT services with new technologies. Ideal candidates will have strong understanding of ITIL processes and experience in 2nd/3rd line support. This position offers opportunities for professional d

Respond to Cyber Security alerts from the Security Operations Centre (SOC). Issue timely briefings on IT system and service activity to business areas. Effective time management skills, ability to manage and deliver multiple tasks within demanding deadlines.

In this key role, you will be the first point of contact for IT support, responsible for a range of tasks including managing starters and leavers, walk-up support, asset management, AV assistance, and tailored technical support. Join clubs, affinity networks, inclusive events, and pro bono/charity i

This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies. Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning. Croydon £28,000 - £32,000 DO

This position offers graduates a chance to provide 1st and 2nd line IT support within various client environments. A full UK driving license is essential for this role, which promises excellent career progression and training opportunities in a supportive team. A leading technology training provider

BSL-IT is a growing IT and connectivity reseller supporting businesses across the UK with solutions covering mobile, cloud telephony, connectivity, licensing, and IT hardware. Opportunity within a fast growing IT business. This is an excellent opportunity for someone early in their career who is org

IT support / service desk / MSP. Microsoft 365, cloud tech and security initiatives. For immediate consideration send your CV to Olivia at i2i Recruitment today.

Ability to troubleshoot hardware and software problems for routers, switches, servers and UPS equipment and install, configure & support networking devices with specific reference to Cisco hardware. We are recruiting an IT Support Analyst as part of a second line team to provide exceptional desk-sid

This position offers a significant opportunity for growth in a dynamic technical support environment. A leading technology services provider in the United Kingdom is seeking a proactive individual to manage alerts, events, incidents, and requests for its Managed Services Clients. Experience with ITS

With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference. Crit

Key benefits include a supportive culture and the opportunity to work with diverse clients. A growing digital services company is looking for a 2nd Line Support Analyst to join their team in Stockport, UK. This entry-level role offers flexible hybrid working and focuses on IT support, client communi

The company offers competitive benefits including holiday leave, pension, and opportunities for development. The position involves providing first-line support for incident resolution and customer service from Belfast. Capita is hiring a Service Desk Analyst in Newtownabbey.

This exciting position is ideal for someone who thrives in a fast-paced environment, solving problems and engaging with clients. Ocho People is looking for an IT Support Analyst to join their Belfast team in a hybrid role. Applicants should have experience with service desk tools such as Zendesk and