Project Manager
3 days ago
Newcastle upon Tyne
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Project Manager. Key Duties: Major Customer / EPC Project Delivery: - Lead customer-facing major project execution from order acceptance through to delivery, documentation completion, shipment, and project close-out. - Act as the primary project interface between OsecoElfab and the customer's project team, including EPC contractors, end-user representatives, inspectors, and appointed third-party stakeholders. - Translate customer project requirements into clear internal actions, deliverables, schedules, responsibilities, and communication plans. - Develop and maintain project plans, milestone schedules, action trackers, risk registers, communication records, and project status reports. - Coordinate internal project activities across Commercial, Engineering, Quality, Supply Chain, Manufacturing, Planning, Logistics, and Finance. - Ensure technical, quality, documentation, inspection, certification, testing, packaging, shipping, and commercial requirements are understood and delivered. - Monitor project progress against customer milestones, contractual commitments, internal delivery dates, and agreed project deliverables. - Identify project risks, constraints, and bottlenecks early, ensuring mitigation actions are agreed, owned, tracked, and escalated where required. - Manage customer-facing project changes, including scope clarification, schedule impacts, documentation changes, inspection changes, and commercial variation requests. - Support structured project reviews, customer progress meetings, internal project meetings, and formal project close-out reviews. Internal Cross-Functional Coordination: - Drive alignment between internal functions to ensure customer project requirements are delivered in a coordinated and controlled manner. - Work closely with Commercial and Sales teams to ensure customer commitments, contractual requirements, and project expectations are clearly understood. - Coordinate Engineering deliverables, technical clarification responses, drawing approvals, design reviews, and customer documentation submissions. - Work with Quality to ensure inspection and test plans, certification, compliance requirements, customer hold points, and final documentation packs are delivered on time. - Partner with Supply Chain to monitor supplier deliverables, special material requirements, outsourced processes, and vendor documentation. - Coordinate with Manufacturing and Planning to ensure production schedules, capacity constraints, testing requirements, and shipment dates are visible and managed. - Ensure project actions are clearly assigned, followed up, and closed in line with agreed project timing. Customer Communication & Stakeholder Management: - Provide clear, timely, and professional communication to customer project teams on project status, risks, actions, and required decisions. - Prepare and issue customer-facing project reports, meeting agendas, minutes, action logs, and progress updates. - Manage customer expectations around schedule, documentation, technical clarifications, inspection points, and delivery commitments. - Act as the escalation point for project coordination issues, ensuring concerns are resolved quickly and constructively. - Represent OsecoElfab in customer project meetings, internal leadership reviews, and cross-functional project forums. General Project Management: - Support the delivery of capital machinery projects, internal operational improvement projects, and new product development projects as required. - Apply consistent project management principles including scope definition, planning, governance, risk management, resource coordination, and performance tracking. - Support the development and use of project management tools, dashboards, templates, stage-gate processes, and standard work. - Contribute to continuous improvement of project delivery processes, project visibility, cross-functional accountability, and lessons learned. Project Governance, Reporting & Continuous Improvement: - Maintain accurate project records, including project plans, schedules, risk registers, meeting minutes, action trackers, change logs, and customer communication records. - Develop and maintain project KPIs relating to on-time delivery, milestone adherence, documentation performance, customer satisfaction, and issue resolution. - Support project prioritisation, capacity visibility, and management reporting across the active project portfolio. - Ensure lessons learned are captured and used to improve future project execution. - Promote a culture of ownership, transparency, accountability, and disciplined project execution. The Package: - Competitive salary on offer, depending on level of experience. - 37.5 hours per week, Monday-Friday. - Company pension scheme. - Private health care. - Life assurance. - Quarterly bonus scheme potential. - Additional benefits.