Front of House / Member Associate
9 days ago
Belfast
Job Title: Front of House / Member Associate Location: Belfast City Centre Salary: £30,000 – £35,000 (depending on experience) Hours: Monday – Friday, 9:00am – 5:00pm About the Role We are delighted to be partnering with a dynamic and growing serviced workplace provider in the heart of Belfast City Centre to recruit a Front of House / Member Associate. This is a varied, hands-on position that blends front-of-house excellence with operational support and community engagement. You will play a key role in creating a welcoming, professional, and fully functional workspace, ensuring an exceptional experience for all members. Key Responsibilities • Deliver a warm, professional front-of-house service, acting as the first point of contact for members and visitors, • Build strong relationships with members, understanding their needs and ensuring a high level of satisfaction, • Manage day-to-day member queries, resolving issues promptly and efficiently, • Support the smooth running of workspace operations, ensuring all facilities are maintained to a high standard, • Assist with workspace systems and technology, helping members to work effectively with minimal disruption, • Monitor and maintain meeting rooms, communal areas, and overall workspace presentation, • Work collaboratively with internal teams to ensure seamless service delivery, • Contribute to a positive, engaging community environment within the workspace About You • Previous experience in a similar Front of House, Hospitality, or Customer-Facing role, • Experience working in a fast-paced environment with the ability to multitask effectively, • Strong communication and interpersonal skills, • Proactive, solutions-focused approach with excellent problem-solving ability, • Highly organised with strong attention to detail, • Confident supporting basic workplace systems and technology, • A genuine passion for delivering outstanding customer service What’s on Offer • Competitive salary of £30,000 – £35,000, • Monday to Friday working hours (no weekends), • Opportunity to work in a vibrant, modern workspace environment, • A varied and engaging role with strong exposure to operations and community building If you are a personable, proactive individual who thrives in a fast-paced environment and enjoys delivering exceptional service, we would love to hear from you. To apply or find out more, please get in touch today