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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

B2C Sales & Renewals Executive Location: London (Hybrid, 60/40) We're working with a fast-growing, forward-thinking connectivity provider that is transforming how homes and businesses access high-speed broadband across London. With a strong focus on full fibre technology, they are on a mission to deliver best-in-class connectivity and create a more digitally enabled city. They are now looking for a B2C Sales & Renewals Executive to join their team. This is a fantastic opportunity for someone who enjoys speaking with customers, building relationships, and driving both sales and retention activity in a dynamic environment. The Role You'll play a key role in managing both new and existing customer relationships, supporting the full sales and renewal life cycle. This role involves a mix of inbound and outbound communication, with a strong focus on customer experience and sales accuracy. Key Responsibilities • Proactively contact customers within the existing pipeline to convert prospects, • Manage renewal conversations, identify upsell opportunities, and gather customer feedback, • Handle inbound enquiries relating to new sales, renewals, and retention, • Manage customer email communications professionally and efficiently, • Process sales orders and renewals accurately, maintaining high data integrity, • Build strong, lasting relationships by delivering a personalised customer experience, • Manage the full renewal cycle, ensuring customers are informed and systems are updated, • Collaborate closely with sales and customer support teams, • Track and report on performance metrics including sales, renewals, and customer satisfaction, • Experience in a sales, customer service, or other customer-facing role, • Strong communication skills, both written and verbal, • Excellent organisational skills with the ability to manage multiple priorities, • High attention to detail and accuracy, • Comfortable working independently and as part of a team, • Experience using CRM systems and Microsoft Office, • A positive, customer-first mindset

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Entity: People, Culture & Communications Job Family Group: Business Support Group Job Description: This is a hybrid role that requires 3 days per week in the office, with 2 days per week from home. Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the role The Global Workplace team sits within the People, Culture and Communications entity in bp. The team comprises of global Subject Matter Experts and Regional delivery teams who together work with the business to develop and deliver services and solutions complemented by our service partners. The Real Estate EMEA role will have accountability for all activity relating to the planning and execution of office and non-office real estate strategy and transactions, across all bp business units and functions, in EMEA. The role will help to support the drive for change in the way bp works, to be outstanding, for attracting talent, engaging bp colleagues and help ultimately to reduce the size of the bp property portfolio footprint. What you will deliver • Providing corporate real estate expertise across the EMEA real estate portfolio, to all business units and functions., • Supporting the management of all property acquisitions, disposals and renewals, whether purchased, sold, leased, to support a significant reduction & consolidation of the EMEA property portfolio in line with bp’s global strategy, • Supporting the management of external real estate outsourced providers and Vested supply partners, to drive bp’s real estate ambitions for the estate, • Crafting awareness that the Global Real Estate (GRE) and the Global Workplace team are seen as the unquestionable starting point of contact planning related to real estate transactions., • Ensuring transactions are set up to be successful through appropriate governance, resourcing and risk management, • Performance manage our external real estate partners, agents and brokers, suppliers, and consultants, in the day-to-day management of the portfolio including new lease requirements, renewals, sub-lettings, lease surrenders, restoration issues, credit control and other property matters., • Develop and maintain relationships with the regional workplace teams, collaborators and other bp entities (Legal, Treasury, Finance, Tax) to support bp’s portfolio ambitions. What you will need to be successful • Significant experience in a similar role inside an occupier facing organization, international real estate consulting or service provider consulting team., • Demonstrable experience in property strategy, real estate transactions, and an understanding of agile working practices, and design & construction for a major corporate entity., • Outstanding collaborator engagement skills, building sustainable networks of using high EQ, with an ability to challenge stakeholders to arrive at the best real estate decisions for bp., • Proven track record to deliver a multi-disciplinary approach to corporate real estate, providing a broad approach to property within established processes., • A minimum of a bachelor’s degree (or equivalent), master’s degree or equivalent experience preferred in one of the following fields: Estate Management, Real Estate, Finance, or related field., • Relevant professional qualification RICS (MRICS) or Fellow of RICS (FRICS). Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Building services and standards, Building sustainability, Communication, Continuous Improvement, Contract Management, Curiosity, Customer centric thinking, Diversity, Equity, and Inclusion, Financial Analysis, Integrated Planning, Long Term Planning, Project execution planning, Real estate and location Strategy, Safety Leadership, Strategy and business case, Supplier Relationship Management, Translating strategy into plans, Waterfall Model, Workplace colleague experience Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: The Regional Optimization Lead supports the delivery of the commercial optimization agenda across the shipping fleet, working closely with the Senior Commercial Shipping Optimization Manager to turn strategy into effective execution. This senior role maintains a strong focus on live earnings and voyage efficiency, with day‑to‑day involvement in monitoring vessel behaviour, stepping in on deviations, and partnering with operations, chartering, performance, and claims teams to protect and enhance voyage economics. Acting as the link between commercial strategy and operational delivery, this role provides hands‑on support across fuel utiliziation, routing, speed handling, bunker planning, claims, and post‑voyage analysis. It strengthens transparency and rigor by using dashboards, digital tools, and standardized processes to guide decisions. Collaboration is central to success. The Commercial Lead works closely with Chartering, Operations, Performance, Claims, Bunkers, and Analytics teams to drive optimization, capture value, and ensure findings are applied fleet-wide. * Implement the commercial shipping maximization agenda in line with set priorities, converting strategy into practical voyage and fleet actions. * Maintain a strong daily earnings focus through PnL oversight, route and speed monitoring, and active participation in daily Chartering optimization huddles. * Optimize voyage execution through hands‑on involvement in fuel utilization, routing, speed management, stoppages, route compliance, and heating strategy, applying “heat‑to‑need” principles and surfacing exceptions via dashboards. * Track vessel and voyage performance benchmarks, working with the Performance Manager to identify underperforming vessels and coordinating corrective actions with internal partners. * Support bunker optimization by reviewing bunker intakes and helping refine bunker stem decisions to improve cost and efficiency outcomes. * Take ownership of vessel performance and commercial claims, including performance claims, off‑hire tracking, and voyage‑level re‑billables, coordinating with internal and external stakeholders to improve recovery. * Strengthen charter party and contract performance by reviewing Time‑Charterparties, identifying improvement opportunities, and applying redelivery guardrails to prevent over‑hire and commercial leakage. * Deliver post‑voyage analysis and insights, working with Analysts and Performance teams on monthly earnings reviews, underperformance reports, and voyage reviews, ensuring findings are embedded through closed‑loop feedback. * Lead bi‑weekly optimization huddles with chartering, claims, and operations teams. * Contribute to benchmarking and reporting, maintaining accurate shipping scorecards, tracking trends against internal targets and industry standards, and highlighting improvement opportunities. * Own and negotiate underperformance claims with vessel owners. * Partner across Performance, Chartering, Operations, Digital, Technical teams, charterers, suppliers, and vendors to support optimization, knowledge sharing, and continuous improvement across the fleet. * Recent experience in commercial shipping, voyage operations, or fleet performance with hands‑on exposure to live voyage management. * Strong practical understanding of PnL drivers, fuel consumption, routing, speed management, bunker planning, and voyage economics. * Hands‑on experience using IMOS or similar commercial voyage management systems. * Experience identifying freight losses, reducing idle time, and handling commercial claims (demurrage, off‑hire, miscellaneous). * Solid understanding of tanker charter parties and freight terms. * Experience in vessel performance assessment, including off‑hire and efficiency‑related claims. * Confident working with dashboards, voyage systems, and performance data to support real‑time decisions. * Background as a senior sea‑going mariner or recent commercial shipping experience within tanker operations. * Experience within a vessel‑owning organization or tanker pool, with exposure to commercial decision‑making, fleet performance drivers, owner–charterer dynamics, and operational frameworks that support optimization. * Experience working as a charterer for a ship owner or pool operator. * Strong influencing and stakeholder management skills across technical, digital, commercial, and operational teams, as well as external partners and vendors. * Understanding of compliance requirements, risk management practices, and governance frameworks relevant to commercial shipping operations. * Commercial mentality with experience in cost recovery, claims management, contract optimization, and delivering measurable financial outcomes. * Familiarity with vessel performance technologies, fuel‑efficiency solutions, and digital platforms relevant to shipping optimization. At bp, we support our people to grow in a diverse and dynamic environment. We value the strength that comes from different perspectives and experiences. Our benefits are designed to help your work fit your life, including flexible working options, generous parental leave, and excellent retirement benefits. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Company Description Frem is a leading UK-based manufacturer specializing in innovative office, reception, meeting room furniture, seating and storage solutions. We design dynamic spaces that inspire connection and productivity. Working through a trusted network of dealers, we ensure our customers' needs are met with exceptional service and tailored solutions. Frem prides itself on creativity, problem-solving, and delivering high-quality products to suit diverse client requirements. Role Description This full-time, on-site role based at our Clerkenwell showroom, is for a Senior Sales Consultant. The Senior Sales Consultant will be responsible for consulting with clients to understand their requirements, presenting tailored furniture solutions, and building and maintaining strong client relationships. The role includes generating leads, negotiating sales agreements, meeting sales targets, and ensuring customer satisfaction through exceptional service. Collaboration with our dealer network and internal teams to deliver innovative solutions is a key priority. Qualifications • Experience in Sales Consulting and a proven track record of achieving and exceeding sales targets, • Strong Customer Satisfaction and Customer Service skills to ensure a positive client experience, • Effective Communication and interpersonal skills to build and maintain relationships with clients and our furniture dealer network., • Ability to provide expert consulting services to address client-specific furniture and design needs, • Experience or familiarity with office or furniture design solutions industry is a plus

Lead Customer Insight Analyst London - Hybrid - 2 days a week in office Up to £90,000 plus bonus The Company They are a large, established organisation in the insurance space. Customer understanding sits at the heart of their strategy, with significant investment in data, analytics, and self-service insight! The Role • Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams., • Define the operating model, frameworks and priorities that enable scalable, self service insight delivery., • Partner closely with analytics, marketing, product, data science and technology teams to embed customer insight into change and strategy., • Translate complex analysis into clear, actionable insight that drives commercial and customer outcomes., • Champion a customer first mindset, improving trust and confidence in customer data as a strategic asset., • Remain hands on, contributing to analysis, tooling and insight delivery while setting direction. Your Skills and Experience • Strong commercial experience in customer analytics or customer insight leadership roles., • Advanced SQL skills and strong experience with Power BI or equivalent BI tools for self service reporting., • Capability in Python for analysis and insight generation is highly desirable., • Experience building or supporting predictive insight, analytical frameworks or models that influence decisions., • Proven ability to operate across strategy and delivery, owning outcomes and engaging senior stakeholders., • Strong understanding of scalable insight delivery and data driven ways of working. What They Offer • Salary between £60,000 and £90,000., • Bonus scheme of up to 16%, • Hybrid working with two days per week in the office., • High visibility role with scope to shape long term customer insight capability and progress into senior leadership. How to Apply Apply now to learn more about this opportunity and discuss whether it aligns with your career goals.

Visa Documentation Agent Salary – £26,436 Location – Wandsworth, SW18 1UN Working Style – Office based + Varying shifts. Why Join Us? Recognised as a Great Place to Work for three consecutive years, we are expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South West London. Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travellers and citizens alike. With a rich history in visa processing, we are pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction. As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we are on the lookout for passionate individuals to join our team. Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you are in the right place! What You’ll Do: As a Visa Documentation Agent, you will be the first point of contact for visa applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include: • Providing exceptional client service, guiding applicants through visa requirements., • Managing visa applications in accordance with established procedures., • Handle customer complaints assertively and efficiently, and handle difficult customers with diplomacy, • Welcoming applicants, assisting with application completion, biometric data collection and documentation., • Engaging with applicants to deliver outstanding service and support., • Maintaining accurate records and following administrative processes diligently., • Ensuring professionalism and a friendly demeanor at all times. Required Skills and Experience: • Strong communication and interpersonal skills., • Administrative proficiency with computer systems., • Excellent spoken and written English; fluency in any other language is an advantage, • Prior customer service experience, preferably in a client-facing role., • Ability to build rapport and maintain relationships with diverse clientele., • Attention to detail and the ability to work autonomously., • Self-motivation and reliability, with excellent time management skills., • Experience of working face-to-face in a customer service role or retail environment, • Working in a fast-paced multi-cultural collaborative team environment, and at times in a high- pressure environment during high seasons, • Experience in a Public Sector / Government client working environment is a plus. What We Offer: • Starting salary of £26,436, • Travel allowance, • Generous holiday allowance, including additional leave and bank holidays., • Comprehensive benefits package, including pension, sick pay, and talent development opportunities., • Company-sponsored social events and team-building activities., • Cycle to work scheme, travel allowance., • Recognition programs, including Employee of the Month and Top Agent rewards At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability. Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure. Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact! Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK. Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role. Please find below our Privacy Notice for Recruits:

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

We are seeking a proactive and organised Building Manager to support the day-to-day operation of a commercial property in London. The role involves overseeing building services, coordinating contractors, supporting compliance processes, and maintaining positive relationships with occupiers and stakeholders. Building Manager Full time, Permanent Position Salary - £65,000 Monday-Friday London Building Manager Job Description • Support the daily operational management of commercial building, • Coordinate maintenance activities, inspections, and service providers, • Assist with health & safety compliance and site procedures, • Liaise with occupiers regarding building-related matters and service requests, • Monitor service standards across cleaning, security, and facilities operations, • Assist with budgets, reporting, and general administration, • Carry out routine site inspections and identify operational improvements, • Work alongside internal teams and external contractors to ensure smooth building operations Requirements: • Experience within property, facilities, or building management preferred, • Strong organisational and communication skills, • Ability to manage multiple priorities effectively, • Customer-focused with a professional approach, • Awareness of health & safety practices, • Competent in standard office software and administrative systems, • IOSH If you feel you’re a good fit for this position, please click ‘apply’

About the Company Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. About the Role Key responsibilities of the role are: • Responsible for client satisfaction and responding to incoming calls and emails., • You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you., • You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service., • Maintain database for all clients and ensure all information is up to date., • Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams., • This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones., • This position will see you contacting lapsed clients with the aim of becoming active customers again. Qualifications • Advanced level of Microsoft Office skills., • Ideally have previous exposure to the Waste Management and Recycling industry., • Essential to have previously worked in a Customer Service environment. Required Skills • Be self-motivated with an analytical mind and a keen eye for detail., • Ambitious dynamic go-getter with a real can-do attitude., • Confident communicator, both verbal and written., • Good team player as you will be required to work with a range of personnel internally and externally., • Work well under pressure and to set timelines in a professional manner., • Experience of working in a fast-paced environment.

Website Manager • Salary Range: £60,000 – £75,000 + benefits, • Location / Working Model: London | Hybrid working ( 4 days in office) Our client is an established property brand undergoing significant digital growth and transformation across its customer experience and marketing function. Operating within a fast-evolving commercial environment, the business delivers premium, customer-focused environments designed to support modern professionals and growing organisations. With a strong focus on innovation, technology, and service excellence, the company continues to invest heavily in its digital presence, customer journey, and brand engagement strategy. This is an opportunity to join a commercially driven organisation where digital marketing plays a central role in shaping customer acquisition, engagement, and long-term growth. The Digital Marketing Manager will oversee website performance, digital optimisation, campaign delivery, and analytics reporting to improve customer engagement and commercial conversion across multiple channels. You’ll work closely with internal stakeholders and specialist agency partners to enhance digital journeys and deliver measurable marketing performance. Role Highlights – Manage website content updates, landing pages, and campaign launches through the CMS – Monitor digital performance, user journeys, and conversion funnels using GA4 and analytics platforms – Coordinate with external agencies on paid media tracking, SEO improvements, and technical updates – Support digital campaigns with optimised landing pages, tagging structures, and reporting insights – Drive continuous improvements across UX, SEO performance, and on-site engagement You Will Need – Experience in a Digital Marketing Manager or broader digital marketing role – Strong understanding of website management, analytics, paid media, and SEO best practices – Hands-on experience using GA4, CMS platforms, Google Ads, and Meta Ads Manager – Excellent organisational and stakeholder management skills across multiple projects – Ability to interpret performance data and turn insight into commercial action We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Apply today to grow your career with a forward-thinking employer committed to equal opportunity. Due to a high number of applicants, we are only able to respond to successful candidates

General Manager, Specialist B2B Distribution Wilson Brook is conducting a confidential search for a General Manager to lead a successful, well-established local operation within a major specialist B2B distribution group. The business is profitable, stable and well regarded in its market, with a strong regional reputation, a broad customer base, an experienced team and further growth potential. The role would suit a commercially strong, sales-led leader from a B2B distribution, merchanting, wholesale, technical products or specialist supply-chain environment. Specific product knowledge is less important than strong commercial judgement, customer focus, people leadership and the ability to run a local business with real ownership. The successful candidate will take full responsibility for local performance, including: • P&L and working capital, • Sales growth and margin performance, • Key customer relationships, • Team leadership and development, • Stock, service and operational standards, • Local commercial strategy, • Supplier and customer engagement, • Health & safety and site leadership This is a hands-on leadership role. The successful candidate will be visible with customers, colleagues and suppliers, and will be expected to protect what already works while bringing fresh energy, structure and commercial discipline to the next phase of growth. The culture is entrepreneurial, practical and down to earth. The wider group is privately owned, long-term in outlook and built around local businesses led by capable, commercially minded managers. There is genuine autonomy, clear accountability and meaningful reward for performance. The opportunity will appeal to someone who wants to run a business as their own, inherit a strong platform, and lead a respected local operation through its next stage of development. Ideal candidate background Relevant backgrounds may include: Candidates must be commercially sharp, customer-facing, pragmatic and credible with experienced teams. This is not a narrow operational role or a purely office-based management position. It requires visible leadership, strong sales instincts and the confidence to lead an autonomous local business. You must live within a reasonable commuting distance of London area (or be willing to relocate). There will be local travel as part of the role. This is not a work-from-home role – presence and visibility on site are critical. Why Join The future is bright for this business. For the right General Manager, this is a genuine chance to: • Be your own boss within a supportive, long-term ownership structure, • Build a winning, customer-focused culture, • Be rewarded directly for performance and growth, • Leave a lasting mark on a business with real potential This is a confidential appointment. To apply please send your CV to All conversations handled with complete discretion.

Our client is a specialist commercial property management business with a growing UK portfolio. They are looking for an organised and proactive Facilities Co-ordinator to support their FM team across operations, compliance, and property management. The role • Supporting the Head of FM across day-to-day operations, PPM programmes, and building inspections, • Managing insurance compliance, service charge budgets, and invoice oversight, • Coordinating health, safety, and environmental requirements across the portfolio, • Owning the CAFM helpdesk system and becoming the team's go-to system expert, • Managing property onboarding, disposals, and procurement processes, • General team co-ordination including diary, travel, and reporting What we are looking for • Strong organisational and communication skills, with a customer-focused mindset, • Confident working independently and collaboratively across a busy team, • Proficient in Microsoft Office; experience with MRI Qube or similar systems is a plus, • An FM background is advantageous but not essential

Client Manager – Insurance Brokerage Position Type: Full-Time Location: Office-Based – London Reports To: Broking Director Overview The Client Manager plays a vital role in delivering exceptional service within the brokerage by supporting the end-to-end client experience. This position ensures clients receive timely, accurate, and professional assistance while maintaining strong relationships that promote account growth and retention. Key Responsibilities Client Relationship Management • Serve as a primary support contact for clients and as a central communication point across the team., • Build trusted, long-term relationships by providing responsive and proactive service., • Process certificates of insurance, ID cards, binders, and other policy documentation., • Assist clients with billing inquiries, premium audits, and claims-related questions., • Work closely with Producers/Account Executives to support retention and account development., • Participate in team meetings and contribute to ongoing process improvements., • Support onboarding of new clients and assist with transitioning accounts. Qualifications Required • Experience in an insurance brokerage or agency (personal or commercial lines)., • Solid understanding of insurance terminology, coverage forms, and industry practices., • Excellent communication, customer service, and relationship-building abilities., • Strong attention to detail and organizational skills., • Insurance license (Property & Casualty and/or Life & Health)., • Experience managing a book of business., • Familiarity with underwriting guidelines and insurer appetites. Key Attributes • Client-focused mindset, • Strong problem-solving skills, • Ability to manage multiple priorities, • Professional, reliable, and proactive approach, • Team-oriented with a positive attitude

Position: Concession Supervisor Location: London, Harvey Nichols Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the General Manager, the Concession Supervisor will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Head of Network Services Dynamic Search Solutions – London Area, United Kingdom (Hybrid) Head of Network Services Location: Hybrid London – 2–3 days office Type: Full-Time, Permanent Salary: £80,000 – £110,000 (DOE) Company A leading technology service provider, delivering cutting-edge solutions and services in a multi-vendor environment. Fully embracing AI, intelligent automation, and emerging managed service capabilities, this company prides itself on employee development, retention, and innovation. Overview We’re looking for an experienced Head of Network Services to lead and evolve a high-performing network function, spanning operations, automation, and team leadership. This is a strategic leadership role with real impact — owning the direction, performance, and continuous improvement of network services across a complex enterprise customer base. You will also be expected to stay closely aligned with emerging AI-driven managed service capabilities and next-generation network service models, ensuring the function remains ahead of industry change. You’ll be responsible for ensuring services are not only stable and secure, but also scalable, automated, and aligned to modern network, security, and AI-enabled operational best practices. The Role As Head of Network Services, you’ll lead multiple teams including: • Network Operations, • Network Automation, • Team Leads / Technical Leads You’ll be accountable for the end-to-end delivery of network services, ensuring they are: • Reliable and high-performing, • Secure by design, • Scalable and future-proof, • Operationally efficient You’ll act as the bridge between strategy, architecture, and operational delivery, driving improvements across people, process, and technology. Key Responsibilities Leadership & Team Management • Lead, mentor, and develop team leads, engineers, and automation specialists across complex, multi-layered technical teams, • Manage multiple delivery teams operating across differing technologies, priorities, and customer environments, • Build a high-performance, collaborative team culture across geographically and functionally diverse groups, • Drive accountability, ownership, and continuous improvement at scale, • Support career development, succession planning, and capability building across the function, • Ensure teams remain engaged, aligned, and capable of adapting to evolving AI-driven service models and automation-first operations Operations & Service Delivery • Own the performance and stability of network services across enterprise environments, • Oversee incident, problem, and change management processes, • Ensure strong SLAs, KPIs, and service quality metrics are met, • Act as an escalation point for critical service issues Automation & Innovation • Drive the adoption of network automation and software-defined approaches, • Improve operational efficiency through tooling, scripting, and orchestration, • Champion modern network practices including intent-based networking and Zero Trust principles, • Work closely with architecture teams to align automation with future design, • Maintain awareness of emerging AI-led service capabilities and evaluate their application within network operations and service delivery models Strategy & Continuous Improvement • Define and execute the network services strategy, • Continuously evaluate emerging technologies, including AI-driven service management and automation platforms, to enhance operational capability, • Identify opportunities to improve scalability, resilience, and cost efficiency, • Contribute to standards, frameworks, and reusable service models, • Align network services with broader business, customer, and technology evolution objectives Stakeholder Engagement • Act as a senior point of contact for internal and external stakeholders, • Work closely with customers, delivery teams, and leadership, • Translate business needs into operational and technical outcomes, • Provide clear reporting on service performance and improvement initiatives Technology Environment You’ll come from a technical background, with a focus on enterprise networks. You will oversee services across a modern, multi-vendor enterprise-focused network and security stack, including: • Cisco Enterprise Wired and Wireless LAN, DC and Security, • Juniper Enterprise Wired and Wireless LAN, DC and Security, • New and emerging vendors Exposure to the following is beneficial: • Software-defined technologies, • Highly automated environments, • Cisco ACI / Nexus, • Cloud networking, • Zero Trust architectures What You’ll Bring Core Experience • Strong background in enterprise networking and security, • Proven experience leading network operations or service teams, • Experience managing managers / multiple team leads in complex organisations, • Strong understanding of service delivery in large-scale, multi-customer environments, • Experience driving automation and operational transformation initiatives, • Awareness of AI-enabled service delivery models and modern managed service evolution Desirable • Current or previous CCNP / CCIE or equivalent, • Background in managed services or systems integration, • Experience implementing automation or SDN solutions, • Experience aligning operations with architectural strategy What You’re Like • A strong, credible leader who can inspire and develop complex, multi-layered teams, • Comfortable managing ambiguity across large, interdependent service environments, • Commercially aware and aligned to business outcomes, • Strategic in thinking but comfortable staying close to delivery, • Calm and decisive in high-pressure situations, • An excellent communicator across all levels, • Passionate about continuous improvement, innovation, and adoption of emerging AI-driven service capabilities Why Join? • Opportunity to lead and shape a critical network services function, • High level of ownership and strategic influence, • Work with modern technologies and forward-thinking practices, • Strong focus on development, innovation, and progression

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the company's current client base. Day-To-Day Responsibilities: • Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management, • Analyse cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed, • Exhibit a consultative sales approach to determine a customer's visual collaboration needs., • Develop price quotations and bid responses that are complete accurate and profitable., • Prepare contracts and pricing strategies for targets accounts and submit all required documentation, • Work with the installation team to ensure a smooth transition from sale to installation, • Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota, • Attend and participate in weekly office sales meetings, • Meet or exceed aggressive monthly GP quota, • Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory, • Establish professional relationships with manufacturer sales and sales engineering personnel., • Actively use internal databases to complete client contact information provide detailed notes and track pending activities, • Follow up on leads within 24 hours of client inquiry, • Represent company at technological briefings and trade shows as assigned, • Participate in training and professional development activities as prescribed by management, • Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month WHAT WE’RE LOOKING FOR Must-Haves: • Ability to understand present and demonstrate visual collaboration products and services to end user customers, • Ability to balance multiple tasks with changing priorities, • Ability to work and think independently and ensuring to meet deadlines, • Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion, • Excellent attention to detail and organizational skills, • Must have clear and professional communication skills (written and oral) both internally and externally, • Proficient with Microsoft Office (Word Excel Outlook), • Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Education and/or Experience: • Minimum High school diploma or equivalent, • A four-year degree is preferred, • At least 5-7 years' experience of direct selling in the AV/VTC area is a preferred Why Work for AVI-SPL? As we have already mentioned, AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Along with this we also offer: • Private Healthcare, • Dental Insurance, • Access to Employee Assistance and Wellbeing Support, • Mental Health Support through the above, • Access to discounted Gym memberships, • Increased holiday with service, • Access to numerous online learning resources, • AVIXA membership for industry learning, • Access to online retail discount platform, • Discounted products through our recognised partners, • Cycle to work scheme, • Season ticket loans, • Generous Referral scheme So, if you are feeling undervalued, stuck in a rut or just looking at furthering your career, apply today. Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business. AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status.

Email your CV to to apply. Platinum Travel Recruitment are working exclusively with a group travel specialist tour operator that offers a range of luxury group travel globally for clients. Due to growth now seeking an experienced Escorted Tours Group Travel Consultant to join their supportive and friendly team, hybrid working. Our clients brand focuses on curated bespoke European & Worldwide escorted group tours tailored to specific ethnic minority groups, covering both religious and leisure travel. Generous salary, bonus, Monday-Friday office hours, hybrid working, career development, travel perks, pension and many other benefits are on offer. Hindi, Urdu, Gujarati or Punjabi language skills are ideal but not essential for the Escorted Tours Group Travel Consultant role. We are seeking an experienced Escorted Tours Group Travel Consultant with a deep background in travel and group escorting. Each day won’t be the same, duties include: • DMC Liaison: Coordinating with local destination management companies., • Product Development: Formulating comprehensive group travel packages and escorted tours, including flights, accommodation, ground support and meals along with travel extras., • Group Itinerary Design: Developing end-to-end European and Worldwide group itineraries for launch to direct clients. From Asia to the Indian Ocean, you shall be offering excellent customer service from start to finish. Group Travel Consultant – Essential Requirements: • Travel industry experience is essential, with prior experience working with Asian-based or ethnic based travel groups is highly preferred., • DMC Contacts is ideal., • Happy to work hybrid basis – locations include Hertfordshire, North / West London and Middlesex., • Excellent communication skills., • Experience in logistics for group travel is imperative., • Hindi, Urdu, Gujarati or Punjabi language skills are ideal. Up to £45k + perks DOE Email your CV to to apply.

Founding Sales Development Rep - Native AI Client Services Enablement SaaS Platform Up to £50k base + OTE Hybrid 3 days in the central London office We’re working with an early-stage B2B SaaS startup building an AI-native platform for enterprise client service/customer success teams. The product helps client-led organisations (agencies, consultancies, professional services firms) better understand, grow, and protect their most valuable relationships using AI-driven insight. This tech does the "grunt work" of admin, writing emails, transcribing meetings, CRM management + predicting client behaviour like churn and recommending advice + external research so the account managers know what's happening in the wider world with their clients - every company needs a tool like this nowadays! This is the first SDR HIRE working with a team of AEs, head of Sales and CEO. This is really at the forefront of how companies use AI, every company in the world will need a tech like this in the future! Exciting Bits • Potential to grow out a team, become an AE, Partner Manager etc, • They're an early stage start up who have taken on recent funding with a plan for series A -it's a brilliant time to join just before their next growth spurt, • Great opportunity for an SDR who who wants to be influential in a company, to be able to offer feedback and have it listened to and then enacted, • It's Native AI - every company you'll be speaking to will already be thinking about how AI can help them so they'll be keen to hear from you, • Strong ICP but also lots of other industries they can sell into, • Great leadership who know what they're doing and have had a great start The Role • Think of this role as a classic SDR role, generating opps from scratch, MQLs and events, • Work closely with the AE/VP teams, both mentoring and partnering others The Requirements • You must have at least 1 years SaaS SDR experience (and this be in the last few months, its needs to be recent), • Can come into a central London office x3 days per week, • Happy to work in a <20 person start up Ultimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. All employment is decided on the basis of merit, qualification & business need. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset. 🚀 Thinking about your next move in SaaS, but not sure how your salary stacks up? Our latest Salary Survey gives you a clear view of salary benchmarks across GTM roles, from high-growth scale-ups to established global businesses. Whether you’re actively exploring or just sense-checking your value in the market, it’s a useful benchmark to have in your back pocket. Download it here

Exciting Compliance Assistant opportunity working for this top Global City brokers, ideally suited to a Compliance Assistant with experience of working in-house for a financial services institution. This is a broad and varied role to assist with the smooth running of the Compliance & Legal Department, supporting the Head of Legal & Compliance and wider team. The role offers a 'stepping stone' to get involved with all generalist areas of compliance and develop your career working for a premier name in Commodities trading. The role:- • Issuing letters to customers and business partners (e.g. finalising, printing out and posting)., • Supporting with anti-money laundering and financial crime controls including customer onboarding, CDD/KYC checks, completing customer risk assessments and customer risk data collection., • Conduct and financial crime risk monitoring, including voice and written communications monitoring and monitoring of incoming and outgoing payments., • Assisting with trade surveillance e.g. by checking and collecting information relating to alerts., • Carrying out due diligence on third party outsourced service providers., • Performing the department’s tasks relating to systems and controls e.g. checking new bank account details and completing account amendment forms and other system amendments., • Reviewing existing compliance policies and procedures and draft amendments to new procedures, where required., • Completing tasks required under the SMCR such as preparing and issuing the necessary documents for staff certification., • Providing staff training on compliance matters., • Completing and submitting returns and reports to the FCA and other authorities., • Maintaining and updating databases., • Preparing management information and reports to internal stakeholders., • Ad hoc research on FCA rules and laws and regulations affecting the firm., • Carrying out various other administrative tasks to assist the smooth operation of the department, such as enabling/terminating access to various trading systems etc. Person Specification • Previous experience (2-4 years) of working within a compliance/legal department is preferred., • Graduate level education, • Background in financial services/Regulatory environment would be advantageous., • Ability to work on own initiative with a very strong attention to detail and good writing skills., • Independent working as well as supporting and being part of a collaborative team., • Highly organised and able to work to deadlines, • Excellent MS Office skills

Fresh Ground is growing and we’re looking for ambitious, commercially driven sales professionals to help accelerate the next stage of our growth. This is a high-impact new business role for someone who thrives on building relationships, creating momentum and closing deals. If you’re motivated by growth, targets and commercial success — we’d love to hear from you! The Role • Focused on London and based at our Moorgate office. which also has our experience centre, combined with regular client meetings & external appointments, • Win new business and consistently deliver against revenue targets, • Drive opportunities forward with urgency and commercial focus, • Build strong relationships with decision makers, • Manage and maintain a healthy sales pipeline, • Lead confident commercial conversations and negotiations, • Work collaboratively with internal teams to deliver exceptional customer experience About You • Commercially sharp and highly driven, • Energetic, resilient and proactive, • Confident in leading sales conversations, • Motivated by targets, growth and results, • A strong relationship builder with natural credibility, • Thrives working in a fast-moving environment, • Proven record of winning new business and closing deals, • Experience working in the London market and ability to travel cross region, • Must have proven experience in business development or new business sales., • Full UK work authorisation About Us We’ve been delivering workplace coffee experiences since 1982 — but we’re about far more than coffee We help businesses create better workplace experiences through premium drinks, service and support. As we continue to grow, we’re investing heavily in our commercial team and creating exciting opportunities for ambitious people who want to develop their careers in a high-growth environment. What you will get • £50,000–£60,000 basic salary depending on experience, • Bonus structure that genuinely recognises your contribution., • Clear career progression opportunities, • Ongoing development and training, • Pension scheme, • Increasing holiday allowance with service, • A high-energy, supportive and ambitious team environment #SalesJobs #NewBusiness #CommercialSales #SalesCareers #BusinessDevelopmentManager #London Sales #B2BSales

AWS Partner Sales Manager – System Integrator Lead Location: London ( 2 days in the office) Salary: £80,000 - £90,000 base (with realistic OTE of £130,000 - £140,000) About the Role We are seeking an experienced AWS Partner Sales Manager to lead and grow relationships with System Integrator (SI) partners across the UK. The role combines strategic leadership, pipeline development, and partner engagement to accelerate revenue and strengthen joint go-to-market initiatives with AWS. This is a player–coach role, with responsibility for a personal quota, leading a small team of PSMs, and acting as the primary partner-facing executive with AWS and SI stakeholders. The ideal candidate will have deep AWS expertise, an established partner network, and the credibility to influence at senior levels. Key Responsibilities Partner Engagement & Pipeline Growth • Manage and develop strategic SI partner relationships across consultancy, cloud services, and marketplace lines of business., • Act as a primary point of contact for AWS commercial and partner teams within the region., • Leverage an existing AWS and partner network to drive joint opportunities, co-selling activity, and pipeline acceleration., • Provide input to AWS go-to-market strategy in collaboration with partner stakeholders., • Represent the organisation confidently at industry events, partner forums, and executive meetings., • Support partners at all stages of their AWS journey, from onboarding to advanced tier status., • Understand and utilise AWS funding programmes, professional services, and managed services opportunities. Team Leadership & Development • Lead, mentor, and develop a team of PSMs across the UK & Europe., • Set clear expectations for performance, pipeline management, forecasting, and deal execution., • Support team members on complex, high-value, or strategic opportunities., • Build a high-performance culture emphasising accountability, collaboration, and continuous improvement. Revenue & Strategic Delivery • Own sales performance, revenue delivery, and forecasting for assigned partner accounts., • Drive new partner acquisition and expand strategic existing accounts., • Ensure consistent sales methodology and execution across markets., • Provide insights, reporting, and recommendations to senior leadership. Market & Stakeholder Engagement • Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution., • Use market intelligence and customer insight to influence service development and positioning., • Maintain strong executive-level relationships with partners and customers. Candidate Requirements • Proven experience managing AWS partners, ideally System Integrators, within the UK & Europe., • Deep knowledge of AWS services, partner programmes, and funding mechanisms., • Established relationships and credibility within the AWS ecosystem., • Strong track record of sales performance, pipeline development, and revenue growth., • Experience leading, coaching, and developing high-performing partner sales teams., • Excellent communication, stakeholder management, and executive presentation skills., • Ability to operate strategically while remaining hands-on when needed.

Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The Senior Engineer role within the ICE Network Engineering team provides leadership in network design, validation, deployment, maintenance and 24x7 operational support. The successful candidate will work on further advancing one of the largest and global financial networks with a wide variety of critical services as well as help drive large scale office refreshes and migrations. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Responsibilities • Design, deploy, support and maintain mixed vendor network infrastructure, • Design, implement, and operational support for enterprise VPN technologies, • Develop, document and publish architectural standards and designs, • Assist ICE staff with problem solving and escalation procedures, • Understand and follow operational policies/procedures and promote adherence to same, • Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure, • Assist with development of policies and procedures for maintaining network infrastructure, • Collaborate and work closely with all other IT teams, • Lead incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents, • Be a subject matter expert provide guidance to other Engineers (troubleshooting, design, on-boarding, risk mitigation, operational improvement) Knowledge and Experience • In depth knowledge of general network principles and technology, and how to apply them in a service-oriented mission critical environment, • Ability to lead technical projects from design through implementation and rollout, • Extensive network routing protocols and troubleshooting skills in BGP and OSPF, • Strong knowledge of modern configuration management tools (Ansible, Jinja, JSON), • Strong knowledge and experience developing in Python, • Experience using Restful APIs, • Proficient with GIT for software collaboration and version control, • Experience hands on support and troubleshooting of networks, • Experience with design and implementation on complex works, • Running and analyzing sniffer traces with deep TCP/IP protocol understanding, • Basic Unix/Linux system administration, • Excellent communication and documentation skills, • Excellent customer service attitude, • Ability to operate effectively and professionally under pressure Skills • Experience working with cloud deployments, • Experience working with wireless technology, • Experience working with enterprise VPN technology, • Experience working with Load balancers, • Expert level network certifications, • Firewall and Load Balancer advanced certification, • In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details), • Bachelor of Science Degree in Computer Engineering or equivalent experience

Head of Customer Experience £89,876 South East London | Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m and 120 staff, Hexagon is continually improving the quality and range of our affordable homes and services. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will lead the development and strategic direction of our Complaints and Customer Services functions ensuring high quality customer-focused services. Championing a culture of accountability, continuous improvement and customer centered service delivery, you will also shape how customers interact with our services. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a regulated environment. You will also have experience of transforming poor performing services and using data to identify, implement and measure service improvements. a strong track record of developing and delivering financial reporting information and analysis to a range of stakeholders. This role presents a brilliant opportunity to further your career with a dynamic company that values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you have a relevant professional or degree level qualification, are driven by great customer service, want to work with a fantastic team, and feel proud of the contribution that you make each day, then we very much want to hear from you. You will be joining a Great Place to Work accredited organisation with IIP Gold. We will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working – 2 days per week office based, and 26 days annual leave rising one day per year to 31 days. If you think you have the skills to do all this and more, we want to hear from you. For further details about the role please visit our website Closing Date for applications – Monday 25th May 2026 Stakeholder Panel (online) – Thursday 4th June 2026 Interviews will be held in person on Tuesday 9th June 2026 We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact

We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms. Please note this role is covering maternity leave for 12 months. RESPONSIBILITIES: Showroom Excellence & Operations • Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands., • Ensure every visitor connects with the DNA and story of each brand., • Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction., • Support both London showrooms, bringing consistency and flexibility across locations. Client Experience & Creative Service • Deliver a standout welcome and hospitality that makes every client feel valued., • Provide expert guidance, using collection books, brochures, and materials to match client needs., • Create visual assets that help clients envision schemes and confidently confirm orders., • Proactively source products and follow up with tailored proposals, costs, and lead times., • Balance multiple demands under pressure while safeguarding an exceptional customer journey. Sales & Client Growth • Identify opportunities to upsell, cross-sell, and close sales across a wide client base., • Strengthen long-term relationships with existing clients while actively growing new business., • Keep CRM records accurate and insightful, supporting engagement and future sales., • Promote SDG’s omnichannel platforms to expand reach and client access., • Stay driven by results, targets, and commercial impact. Collaboration, Strategy & Events • Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities., • Support the planning and delivery of showroom events that showcase collections and inspire clients., • Assist with daily scheduling and operations to keep the team running smoothly., • Track and share KPIs to measure success and identify areas for growth. Personal Effectiveness & Contribution • Deliver objectives on time with accountability and initiative., • Prioritise effectively under pressure, maintaining both efficiency and accuracy., • Bring positivity, creativity, and solutions-focused energy to the team. MEASURES OF SUCCESS • Customer satisfaction- Monthly showroom and sampling statistics., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested., • TEAMWORK – one team CONNECTING WITH OTHERS Effectively collaborate across the business to develop strong relationships with internal and external stakeholders. E.g Internal • Marketing Team, • Leadership Team, • Commercial Teams, • Customer Services, • International Divisions QUALIFICATIONS • Educated to GCSE A-C level as a minimum., • Candidates with Interior Design training are preferred., • Formal sales training would be a strong advantage but not essential. EXPERIENCE & SKILLS • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential., • Excellent and communication skills, with sound administration., • Strong verbal and written communication skills with confidence in dealing with clients at all levels., • Highly self-motivated individual, good at negotiating., • Demonstrable ability to present, influence and communicate effectively at all levels of the business., • Self-driven, results orientated and a positive outlook., • Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint., • Organised, methodical and proactive. BEHAVIOURS- Energy, Professional, Proactive, Dynamic, Organised, Initiative, Creative, Confident, Flexible

The Company The Outform Group is an award‑winning global innovation agency. We partner with some of the world’s most recognisable brands and retailers to transform customer experience through insight, technology, and creativity. Our ambition is to be revered as the agency shaping the Future of Retail, and in EMEA we continue to grow with pace and purpose. The Opportunity We are seeking a highly organised and proactive Fulfilment & Portal Coordinator to join our team. This role is essential to ensuring the smooth operation of our spare parts fulfilment ecosystem, supporting retail display programmes across EMEA. You will be the guardian of our fulfilment portal, ensuring accuracy, efficiency, and exceptional service for our clients and retail partners. The Role This role is responsible for monitoring, maintaining, and optimising Outform’s spare parts and fulfilment portal. You will manage stock levels, process maintenance tickets, coordinate replacement parts, and ensure timely fulfilment to stores or installation engineers. A detail‑driven coordinator with strong communication skills, you will act as the operational backbone of our after‑sales support function. Job Title: Fulfilment & Portal Coordinator- Beauty Reporting to: Beauty Services PM Location: London or Fleet, UK Hours of Work: 9am – 5.30pm, 37.5 hours per week Key Responsibilities Portal & Stock Management Portal oversight — Monitor and maintain the spare parts fulfilment portal, ensuring all data is accurate, up to date, and aligned with live retail display programmes. Stock level management — Track inventory levels across all spare parts, identifying replenishment needs and coordinating with internal teams to maintain optimal stock. Data accuracy — Ensure product codes, descriptions, imagery, and technical information are correctly maintained within the portal. Reporting — Generate regular reports on stock usage, ticket volumes, fulfilment timelines, and recurring issues. Maintenance Ticket Handling Ticket triage — Receive and assess maintenance tickets submitted by clients or retailers, identifying the issue and determining the appropriate response. Replacement coordination — Arrange dispatch of spare parts either directly to stores or via an installation engineer, depending on the complexity of the issue. Issue resolution — Liaise with internal teams (production, engineering, logistics) to resolve technical or fulfilment‑related queries. Client communication — Provide clear updates to clients and retailers on ticket status, expected delivery times, and next steps. Operational Coordination Process optimisation — Continuously review fulfilment workflows to improve speed, accuracy, and customer experience. Cross‑functional collaboration — Work closely with logistics, warehouse, engineering, and client services teams to ensure seamless fulfilment operations. Quality assurance — Ensure all dispatched parts meet Outform’s quality standards and are packaged appropriately for safe delivery. Engineer scheduling — Coordinate with installation partners when on‑site support is required. Client & Retailer Support Relationship management — Build strong working relationships with clients and retail partners, ensuring a high‑quality after‑sales experience. Guideline adherence — Ensure all fulfilment activity aligns with retailer requirements, store processes, and visual merchandising standards. Service excellence — Act as a trusted point of contact for all spare‑parts‑related queries, ensuring timely and professional communication. Key Skills and Experience Proven experience in retail operations, after‑sales support, logistics coordination, or fulfilment management. Strong understanding of inventory systems, ticketing platforms, or portal‑based workflows. Excellent communication and stakeholder‑management skills. High level of accuracy, organisation, and attention to detail. Ability to multitask and prioritise in a fast‑paced environment. Proficient in Microsoft Office Suite and comfortable learning new digital tools. Analytical mindset with strong problem‑solving abilities. Proactive, self‑motivated, and committed to delivering exceptional service. Package Salary: Competitive, depending on background and experience Benefits: 5% company pension contribution Private healthcare and Medicash plan Death in Service (DIS) insurance 27 days holiday EMEA Bonus

Crypto Operations/Client Service Analyst ClearToken Depository is seeking a Crypto Settlements Analyst reporting to the ClearToken Depository Head of Operations & IT. ClearToken Depository is building a settlement service for the digital markets, offering the benefits of traditional market structure concepts of centralised settlement for emerging digital asset. We aim to introduce standardised operational processes and procedures across the settlement processes. Our goal is to streamline settlement processing, removing the need to pre-fund and thereby increasing capital efficiency for our clients. The hiring firm will be ClearToken Services Ltd, from which ClearToken operating entities source shared services of the ClearToken group. Whilst the role will initially focus on the business of ClearToken Depository it is expected that the successful candidate will also perform a similar operational role for ClearToken CCP, as required. Role Description & Objectives ClearToken is seeking a detail-oriented and experienced Crypto Operations and Client Service Analyst to support daily post-trade settlement activities related to digital assets. This role is integral to ensuring accurate and timely processing of settlement instructions, reconciliation of positions and cash movements, and managing communication with Trade Sources and reporting feeds, Venues, Participants, Banks, and Custodians. The ideal candidate will bring strong operational expertise from the financial services sector, with a solid understanding of back-office systems, settlement workflows, and asset servicing—preferably including exposure to blockchain-based or tokenized asset infrastructure. The candidate should be energized by team building and problem solving in the service of clients and their team members. The role is in a rapidly growing company and will involve early responsibility in a close-knit, high performing team serving a dynamic, fast changing industry. The role will be responsible for: Settlement Operations Responsibilities • Execute and monitor daily settlement activities for digital assets, ensuring timely and accurate processing, • Interface directly with Participants, Custodians, and Banking partners to coordinate settlement instructions, resolve discrepancies, and confirm completion, • Perform daily reconciliations of positions and cash across internal ledgers, bank statements, and custodial records, • Investigate and resolve settlement fails, breaks, or exceptions, escalating where necessary, • Maintain accurate records of all settlement activity and support internal reporting requirements, • Perform daily transaction monitoring including generation of reports and investigation of alerts, • Collaborate with technology teams to enhance settlement processes, system functionality, and automation initiatives, • Support the development and documentation of standard operating procedures (SOPs) and operational controls, • Ensure compliance with relevant regulatory and risk management frameworks, • Contribute to new asset and product launches from a settlement and operational readiness perspective, • Liaising with other internal teams such as Legal & Compliance, Risk, Engineering and Product to help define and drive forward the company’s strategy Onboarding and Client Data Responsibilities • Capture and maintain all onboarding data and documentation for new clients, venues, banks and custodians, ensuring compliance with regulatory and internal requirements., • Proactively chase clients and counterparties for outstanding information, documentation, or responses, using structured follow-up processes., • Maintain detailed records of onboarding progress, outstanding items, and all client communications., • Collaborate with the Partner Engagement team to ensure a smooth and efficient onboarding experience for all clients., • Escalate unresolved onboarding issues to management and contribute to the development of onboarding best practices. ClearToken Depository is a dynamic environment and being able to work closely with colleagues from other disciplines to land key commercial and regulatory goals will be vital. Qualifications Essential: • 3+ years of experience in back-office operations or settlements within financial services (e.g. CME/LCH, Prime Broker, banking, broker-dealer, asset management, custodian), • Strong understanding of settlement lifecycle, including trade capture, matching, instruction generation, reconciliation, and fails management, • Strong customer-facing skills and experience of delivering quality customer service, • Familiarity with interfacing with third parties, including participants, counterparties, custodians, and banking institutions, • Proficiency in using back-office and reconciliation systems, • High attention to detail with strong analytical and problem-solving skills, • Experience with digital assets, blockchain-based settlement platforms, or tokenized securities, • Knowledge of DLT infrastructure, smart contracts, or crypto custody models, • Exposure to regulatory reporting and operational risk controls related to digital assets What We Offer: • Mentorship: Guidance from experienced professionals in the blockchain and fintech industry., • Career Growth: Opportunities for professional development and career advancement within the company., • Innovative Environment: Work in a collaborative, innovative, and supportive work culture., • Competitive Compensation: A competitive salary and benefits package., • Networking: Opportunities to network with industry leaders and attend exclusive events. We are an equal opportunities employer. We celebrate diversity and are committed to building an inclusive workplace where everyone feels valued and respected. We encourage applications from all backgrounds. ClearToken reserves the right to retain submitted CVs for a period of 12 months after receipt. To apply for this role, please apply via LinkedIN

Service Assurance Analyst Location: Office-based – London Hours: Monday – Friday, 9am – 5pm Salary: £45,000 - £48,000 Role Overview The Service Assurance Analyst is responsible for providing advanced technical support and maintaining service stability across business-critical systems. The role ensures incidents and service requests are resolved efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management • Act as the primary owner of incidents and service requests from initiation to resolution., • Diagnose and resolve complex technical issues across applications, systems, and infrastructure., • Perform root cause analysis for recurring incidents and contribute to problem management processes., • Ensure incidents are managed in accordance with best practices and defined service levels. Service Assurance & Monitoring • Monitor the health and availability of critical systems and services., • Investigate service alerts and proactively resolve potential issues before impacting users., • Maintain service performance and ensure systems meet availability targets. Technical Support Provide technical support for: • Hosted and on-premises Windows environments, • Cloud-based productivity suites, • Identity and access management platforms, • Mobile device management solutions, • Automation and process platforms, • Business process management systems, • Network connectivity issues, • Line-of-business applications, • Endpoint and device management, • Infrastructure components including servers, storage, networking, and security systems Collaboration & Escalation • Collaborate with internal teams and third-party service providers to investigate and resolve complex issues., • Escalate incidents to senior engineers where necessary while maintaining ownership and communication., • Participate in major incident management processes. Service Improvement • Identify opportunities to improve system reliability and service delivery., • Create and maintain knowledge base articles, technical documentation, and asset registers., • Assist with system upgrades, patches, and maintenance activities. User & Stakeholder Communication • Provide clear updates to users and stakeholders regarding incident progress., • Deliver a high standard of customer service when supporting users. Skills & Experience: Essential • Experience providing first- and second-line IT support or service desk functions., • Strong troubleshooting and diagnostic skills., • Experience with IT service management tools., • Knowledge of IT service management frameworks (e.g., incident, problem, and change processes). Highly Desirable • Experience working in regulated environments., • Experience supporting:, • Cloud-hosted and virtual desktop environments, • On-premises server and desktop environments, • Directory and identity management systems, • Mobile device management solutions, • Cloud-based productivity platforms, • Networking fundamentals (e.g., DNS, DHCP, TCP/IP), • Ability to manage multiple incidents and priorities. Personal Attributes • Strong analytical and problem-solving skills., • Excellent communication skills., • Service-focused mindset., • Ability to work under pressure., • Team-oriented with strong collaboration skills. Qualifications • Qualification in IT, Computer Science, or a related field (desirable)., • Foundation-level IT service management certification (preferred)., • Relevant technical certifications (e.g., vendor or industry-recognised). Additional Information • Overtime may be required as needed., • Occasional out-of-hours work, including weekends or public holidays, may be required., • Occasional travel to other office locations may be required.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Compliance Officer – Insurance (SME, Property & Casualty Combined) Location: Hybrid. Office locations Hornchurch & City of London Hours: Full time (Part time considered) Competitive Package Folgate Underwriting Agency is an established and rapidly expanding MGA, and as part of our ambitious long‑term strategy we are seeking to appoint a Compliance Officer. This is an exciting and important role, for an experienced and detail‑driven Compliance Officer to join our team, reporting into the Head of Product and Development, and supporting the COO and wider board to ensure we meet FCA regulatory requirements and deliver consistently good customer outcomes. About the Role You will take ownership of core compliance activities including: • Developing and maintaining compliance policies, procedures, and frameworks, • Monitoring regulatory change and advising the business on impacts, • Delivering monitoring, assurance, and internal control testing, • Investigating incidents, breaches, complaints, and conduct issues, • Producing MI and reports for senior management and the board, • Supporting regulatory reporting and engagement, • Designing and delivering compliance training, • Providing compliance input into product governance and Consumer Duty, • Maintaining compliance registers and documentation About You We’re looking for someone with: • 3+ years’ experience in a compliance role within an FCA‑regulated environment, • Strong knowledge of FCA regulations including ICOBS, Principles for Businesses, Consumer Duty, financial crime, and data protection, • Excellent attention to detail and organisational skills, • Strong written and verbal communication, • A proactive, analytical approach and commitment to continuous improvement, • Confidence using Microsoft Office Benefits • 25 days holiday + bank holidays (rising to 27 days after 5 years), • Healthcare cover after 3 years, • Death in service (4x salary) after 3 years

Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 with 20% bonus Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

Client Acquisition Specialist (Membership Sales Specialist): Starting at £27k Role Description We are looking for a Client Acquisition Specialist (Memberships) to represent Virtue Vets in London. You will be the friendly face of our brand, helping potential clients learn about our services and encouraging them to experience our clinics. Your responsibilities will include: • Engaging with the public in busy areas, parks, and at local events to introduce Virtue Vets and our services., • Providing information to potential clients and assisting with sign-ups., • Conducting tours of our clinics for interested clients., • Supporting occasional in-clinic administrative tasks, including answering client inquiries and helping with simple office duties., • Assisting the team during promotional events and community initiatives. What We’re Looking For • Outgoing, approachable, and enthusiastic personality., • Excellent communication skills and confidence engaging with the public., • Professional, neat, and well-presented appearance., • Ability to work independently and as part of a team., • Flexibility to work weekdays, weekends, and some evenings., • Experience in customer service, hospitality, events, or retail is preferred., • A love of animals and interest in pet care is a strong advantage. This is an exciting role for those with a cheerful, outgoing personality who love interacting with people and animals. If you enjoy engaging with the public, building relationships, and being part of a dynamic team, this role is perfect for you. Occasional in-clinic administration will also be part of the role, but most of your time will be spent meeting clients, promoting our services, and supporting our community initiatives outdoors. Company Description Virtue Vets is London’s leading next-generation veterinary care and pet wellness clinic chain. Known for premium, tailored care at accessible prices, we deliver an exceptional experience for pets and their owners. Our clinics feature modern, contemporary designs alongside state-of-the-art diagnostic, surgical, and laboratory facilities. At Virtue Vets, we prioritize pet health and client satisfaction in every aspect of our services. Why Join Virtue Vets? • Be part of a modern, fast-growing veterinary brand., • Enjoy a role that mixes people engagement, events, and light in-clinic administration., • Flexible working hours and a dynamic work environment., • Work with a supportive, friendly team and make a tangible difference to pets and their owners.

SEI is seeking to hire an Account Administration and AML Supervisor to provide a high-quality level of operational service across the UK and Guernsey businesses. This role entails leading and directing these first-line operations teams, establishing clear operating standards, controls, and expectations aligned to the Financial Crime framework. This includes close collaboration with Clients, Operations, Client Service, and the Financial Crime team to ensure consistent application of policy, effective escalation, and ongoing enhancement of AML operating models. You will play a critical role in ensuring timely, accurate, and compliant AML checks, client due diligence, ongoing monitoring, and oversight of AML risk events. Continuous process improvement, alongside clear, effective communication and timely responsiveness, will be central to success. What you will do: • Oversee day-to-day operations, ensuring delivery in line with agreed SLAs and Financial Crime standards, • Direct first-line AML activity, ensuring client and customer onboarding, periodic reviews, and ongoing monitoring are delivered in accordance with established operating standards, policies, and regulatory expectations ., • Oversee Client Risk Assessment outcomes, providing review, challenge, and sign-off, performing individual assessments would be by exception., • Maintain oversight of Customer Due Diligence (CDD) standards, ensuring completeness, quality, and consistency across the team., • Provide final first-line review and approval of Enhanced Due Diligence cases (e.g. PEP, sanctions, high-risk relationships), ensuring appropriate escalation where required., • Review and challenge screening outcomes and system parameters, working with Financial Crime and technology partners to support effective risk detection and minimise false positives., • Own and maintain the teams Risk Control Self-Assessment (RSCA), ensuring risks, issues, and control gaps are accurately captured and progressed., • Set, review, and enhance AML Operations procedures, ensuring alignment to policy, regulatory change, and Financial Crime guidance., • Produce and deliver management commentary and MI, highlighting trends, themes, and areas of emerging risk to senior stakeholders., • Act as the primary point of escalation for AML Operations, including engagement with internal stakeholders and clients to resolve documentation or risk matters., • Represent AML Operations in risk, governance, and oversight forums, working in close partnership with the Financial Crime team. What we need from you:, • Demonstrated experience in AML/Compliance roles with exposure to first line delivery and regulatory expectations, • Well-developed analytical judgement and organisational capability, enabling effective oversight, prioritisation, and quality assurance of team output, • ICA AML qualification preferred, or equivalent professional experience within regulated financial services., • Clear and effective communication skills, with the ability to engage confidently with internal stakeholders, senior management, and the Financial Crime team., • Capability to operate with appropriate autonomy, exercising appropriate judgement within defined guidelines and escalation thresholds ., • Proficiency in core Microsoft tools, including Excel, Word, and presentation materials, to support oversight, MI, and management reporting. What we would like from you:, • Additional capability that will strengthen success in this role includes strong interpersonal skills, supported by experience delivering small-scale initiatives or process improvements. This includes effectively managing internal stakeholders, coordinating across teams, and communicating progress, risks, and outcomes clearly and confidently., • Well-developed interpersonal capability, supporting effective leadership, constructive challenge, and collaboration across Operations and the Financial Crime function., • Experience contributing to or leading small-scale initiatives or process enhancements, including coordinating activity across teams and maintaining delivery focus., • Ability to engage and influence internal stakeholders, ensuring clarity of expectations, progress visibility, and timely escalation of risks or issues., • A proactive approach to identifying improvement opportunities, with the confidence to review existing processes and controls and propose pragmatic enhancements, • Commitment to continuous improvement, supporting the evolution of AML Operations processes in line with regulatory expectations and Financial Crime guidance To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about. We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more... After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit. SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713). AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines .

🚀 Join the Wowcher Team - We're Hiring a Sales Executive! 🚀 Location: London (Embrace the office vibes - 4 days a week!) Salary: £26,000 - £28,000 + Commissions (OTE £40,000 - £60,000) Are you a Sales Executive ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for business-to-business sales. You must be able to come in and hit the ground running!, • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • Excellent presentation, communication, and negotiation skills with the ability to sell at all decision-making levels., • A smart business-oriented individual who can understand what deal structures and price points will appeal to the consumer, and who can then negotiate strongly to achieve a great outcome for the consumer, Wowcher, and client alike., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

Job Title - Delivery Director – ServiceNow (Telco Transformation Program) Work Location - London – Weekly 3 Days Work from Office 1 year Employment Contract Experience - 18+ years of overall IT experience with 10+ years in program / delivery leadership roles managing large enterprise transformation programs. Job Summary We are looking for an experienced Portfolio/ Program Manager/Delivery Director - with ServiceNow and or Remedy service assurance to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor delivery teams, and ensuring successful program execution using Scaled Agile methodologies (SAFe / Agile at scale). The Program Manager will be responsible for strategic planning, governance, delivery management, stakeholder engagement, financial management, and risk mitigation while ensuring alignment with business objectives and technology roadmaps. Key Responsibilities Program Leadership • Lead end-to-end delivery of a large ServiceNow transformation program for telecom operations., • Manage multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations., • Drive program execution aligned with business transformation goals., • Establish and maintain program governance frameworks. Scaled Agile Delivery Management • Lead program execution using Scaled Agile frameworks (SAFe / Large Scale Agile)., • Coordinate across multiple Agile Release Trains (ARTs) and Scrum teams., • Facilitate:, • Program Increment (PI) Planning, • Sprint Reviews, • Release Planning, • Retrospectives, • Ensure cross-team dependencies are managed effectively. Multi-Vendor Management • Manage delivery across multiple vendors, system integrators, and internal teams., • Ensure alignment across vendors on:, • Delivery timelines, • Quality standards, • Architecture guidelines, • Resolve vendor conflicts and manage collaboration frameworks. Stakeholder Management • Act as the primary interface between business leadership, IT leadership, and vendor teams., • Provide regular program updates to executive stakeholders., • Manage stakeholder expectations and drive alignment on priorities. Financial & Commercial Management • Manage program budgets, cost tracking, and financial forecasting., • Ensure program delivery within approved budgets and contractual agreements., • Track vendor deliverables, milestones, and payment milestones. Risk & Dependency Management • Identify and mitigate program-level risks and issues., • Manage cross-workstream dependencies., • Establish proactive risk management frameworks. Governance & Reporting • Establish strong program governance models including:, • Steering Committee meetings, • Program management office (PMO) reporting, • Delivery dashboards, • Track KPIs such as:, • Delivery milestones, • Velocity and throughput, • Program risks, • Budget utilization. ServiceNow Program Oversight Provide leadership for ServiceNow platform initiatives including: • IT Service Management (ITSM), • IT Operations Management (ITOM), • Configuration Management Database (CMDB), • Telecom Service Operations Management (TSOM), • Telecom Service Management (TSM), • Customer Service Management (CSM) Ensure alignment with enterprise architecture and telecom operational processes.

Account Manager (Enterprise Accounts) – Colocation & Infrastructure Our client, a leading provider of premium data center solutions, is seeking a relationship-driven Account Manager to join their growing team. This is a high-impact role focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely on account management and retention. You will be the primary point of contact for enterprise customers (tier-1 companies utilizing data center space), ensuring their technical and operational needs are met. • Relationship Management: Act as a trusted advisor to a portfolio of existing enterprise clients., • Retention & Growth: Identify opportunities for organic upselling and cross-selling within your assigned accounts., • Client Advocacy: Ensure a seamless experience for clients, acting as the bridge between their technical teams and internal operations., • Strategic Oversight: Manage contract renewals and maintain high levels of client satisfaction., • No Cold BD: This is a "farming" role; there is no requirement for cold calling or new business prospecting. Requirements We are looking for a motivated individual with 2–4 years of professional experience who is ready to take the next step in their career. • Experience: A background in account management or high-level customer service is essential., • Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders., • Attitude: A proactive, "customer-first" mindset with a focus on problem-solving., • Location: This is a hybrid role. The preference is for the successful candidate to be in the London Head Office 2–3 days per week. The "Nice-to-Haves" • Industry Knowledge: Previous experience in Colocation Data Centers or the broader tech infrastructure sector., • Sales Background: While no cold BD is required, a background in bringing on new business is a bonus for identifying expansion opportunities., • Service Excellence: Any background in high-touch customer service environments. Package & Benefits Our client offers a highly competitive base salary tailored to junior-to-mid-level professionals, complemented by an industry-leading incentive structure. • Bonus: Performance-based bonuses of up to 100% of your base salary., • Health: Comprehensive private medical insurance., • Retirement: Competitive pension scheme., • Flexibility: A modern, hybrid working model based in a prime London location.

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders—guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy • Operate as a trusted advisor for key clients and prospective customers (new logos)., • Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high‑level and detailed technical architectures., • Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies., • Act as the Design Authority across major programmes, owning the end‑to‑end technical vision from inception through transition to operations., • Architect network solutions across environments of varying scale—from small to mid‑sized infrastructures through to highly complex, large‑scale enterprise and multi‑site architectures—covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices, • Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns., • Partner with the Sales team during pre‑sales engagements to define solutions, scope opportunities, and support commercial proposition development., • Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support., • Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases., • Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality., • Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Across a broad and evolving technology landscape, including: • Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures, • Data Centre end to end solutions, • Routing & switching technologies, • Network Security, Firewalls, Zero Trust, SASE/SSE, • Software-defined networking solutions, • Cloud networking (AWS / Azure / GCP / OCI) – highly desirable, • Automation, orchestration & Infrastructure‑as‑Code - desirable What We’re Looking For Technical & Professional Expertise • Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments., • Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking., • Experience acting as the final technical authority or Design Authority on complex engagements., • Strong background in pre‑sales, tender responses, and solution shaping., • Ability to clearly articulate complex technical concepts to non‑technical audiences and senior stakeholders. Consultancy & Communication • Excellent interpersonal, written, and verbal communication skills—capable of producing well-structured technical documentation and delivering impactful presentations., • Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations., • Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working • Demonstrably collaborative approach when working with sales, engineering, and delivery functions., • Self-sufficient, proactive, and comfortable working in high-pressure environments., • Experience working within Agile / Scrum, Waterfall, and hybrid project delivery methodologies., • Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) • CCNP / CCIE, JNCIP / JNCIE, or equivalent expert-level certifications, • Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE)., • Cloud certifications (AWS/Azure/GCP/OCI), • Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications), • Experience with automation tools (Python, Ansible, Terraform, etc.) Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: • Proactive, • Adaptable, • Flexible, • A team player, • Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach – working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).

Qualifications: • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

JOIN US as a Centre Manager – a role for the remarkable Ready to step into a role where your standards, drive, and mindset truly matter? ABOUT US At One Avenue Group, we provide serviced offices in prime locations at the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow - we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. THE ROLE We’re looking for a driven, experienced Centre Manager to lead daily operations, ensure efficiency, and deliver outstanding customer service. The ideal candidate brings strong leadership, a proactive mindset, and clear, confident communication. We’re looking for someone with the confidence, poise, and a sharp instinct to lead from the front. As Centre Manager, you’ll set the tone, and ensure a seamless client experience, whilst maintaining the high standards expected by our clients. Key Responsibilities: • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Administer client billing and invoicing processes, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed CANDIDATE PROFILE If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led. We’d love to meet you if you: • Lead with a proactive, hands-on approach, • Prioritise exceptional client care and clear, confident communication, • Have strong operational and team management experience, with a talent for coordination, • Stay calm, adaptable, and composed under pressure, • Are relentlessly organised, with razor-sharp attention to detail, • Build trust quickly and create a warm, elevated atmosphere, • Love to take initiative, stay solutions-focused, and confidently own client-facing events WHAT WE OFFER Salary: £40,000-45,000 PA We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is 100% office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. Initially offered on a temporary basis, with potential to become permanent for the right person ready to thrive. FINDING THE RIGHT FIT Training covers the process, but you bring the presence! That’s why we’re after more than experience. At One Avenue, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it -not just in what they do, but in how they carry themselves. If that sounds like you, apply now for immediate interview consideration. If successful, we will welcome you to an in-person open day. THE OPEN DAY EXPERIENCE This isn’t your typical candidate meeting - it’s your first real glimpse into life at One Avenue. From the moment you arrive, you’re welcomed like a guest. Think tailored hosting, fine details flawlessly executed, and an environment that speaks volumes without saying a word. Every detail is considered and every interaction intentional. You’ll meet our senior leaders, explore the space that sets the tone for our brand, and engage in meaningful conversations that reveal not just what we do, but how we do it. From an exceptional lunch to behind-the-scenes insight, you’ll leave with a clear, confident sense of what we stand for, and whether you see yourself being part of our elite team! If you're the kind of person who values excellence, detail, and ambition, we’d love to meet you!

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Software Engineer - Tech for good! Location: London, hybrid working (2-3 days p/w in the office) Salary: £80-100k + equity potential Industry: Medical grade AI HealthTech Immersum is supporting a fast-growing AI HealthTech business building advanced products within a highly regulated, real-world environment. Their products are used by clinicians and the ambulance service positively impact the lives of people every day. Backed by strong commercial traction and entering a major growth phase, the company is investing heavily in its engineering teams as it scales both its platform and product offering internationally. This is an opportunity to join a product-led engineering environment where technology decisions have direct customer impact and engineers are encouraged to contribute to both product direction and technical execution. We are looking for strong Software Engineer who care as much about the user problem as the technical implementation. You’ll join a collaborative product squad working across modern frontend applications, backend services and distributed systems in a fast-moving environment where shipping quality software matters. The Role: You will work closely with Product, Design and Engineering teams to build and deliver customer-facing features across the full technology stack. The role combines hands-on software engineering with strong product collaboration and ownership, giving engineers the opportunity to influence both technical decisions and user outcomes. You’ll contribute to scalable applications and backend services, help shape engineering best practices and work within a modern cloud-native infrastructure environment. The business operates within a regulated sector, meaning reliability, quality and security are critical components of software delivery. This role would suit engineers who enjoy ownership, autonomy and solving complex real-world problems within a high-growth technology business. Responsibilities: • Build and ship full stack product features across frontend and backend systems, • Collaborate closely with Product Managers and Designers to deliver high-quality user experiences, • Develop scalable APIs and backend services, • Contribute to modern frontend applications using React and TypeScript, • Work within cloud-native and distributed systems environments, • Support engineering quality, reliability and operational best practices, • Participate in architecture and technical design discussions, • Contribute to continuous delivery and deployment processes, • Work across event-driven systems and asynchronous workflows where appropriate, • Help improve internal engineering standards, tooling and development workflows, • Operate effectively within a regulated software delivery environment Experience: • 3-5+ years of commercial in Software Engineering, • Strong frontend development experience with React and TypeScript, • Backend development experience using Node.js, NestJS and/or Python/FastAPI, • Experience building and shipping production-grade software, • Strong understanding of distributed systems and scalable application design, • Experience working closely with Product and Design teams, • Strong problem-solving and communication skills, • Experience operating within Agile software development environments, • Understanding of cloud infrastructure and modern deployment practices Desirable: • Experience working within regulated industries or compliance-focused environments, • Experience with healthcare, fintech or other high-availability systems, • Familiarity with infrastructure-as-code and Terraform, • Experience with event-driven architecture patterns, • Exposure to cloud platforms such as GCP or AWS, • Experience with containerised environments and Kubernetes, • Understanding of CI/CD, GitOps or automated deployment tooling, • Experience integrating with third-party platforms or APIs Tech Environment: • TypeScript, • React, • Node.js / NestJS, • Python / FastAPI, • PostgreSQL, • Redis, • Cloud-native infrastructure, • Kubernetes, • Event-driven systems, • Infrastructure-as-code What’s on Offer: • Competitive salary and potential equity participation, • Modern engineering environment with strong technical ownership, • High-impact product work solving meaningful real-world problems, • Hybrid working with a collaborative office culture, • Latest equipment and tools, • Clear progression opportunities as the engineering function scales, • The opportunity to work on products with visible customer impact every day

Are you an expert in using GDS Amadeus? Do you have experience as a Business Travel Consultant? We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary. DUTIES: • Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries., • Offer the best solution for each customer whilst optimizing profit opportunities., • Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS., • Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes., • Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand., • Ensure all company and traveller profiles, policy and quality control scripts are up to date. EXPERIENCE REQUIRED: • Fully proficient with Amadeus, • Excellent fares knowledge including manual fare construction, • Competency in all ticketing processes including re-issues, revalidations and refunds, • Knowledge of international travel products, geography and current affairs, • Knowledge of ancillary services, • Good written English with the ability to write professionally to customers, • Strong interpersonal skills with the desire and ability to develop others, • A drive to solve problems for customers and team members, • A high level of professionalism and flexibility and a strong work ethic THE PACKAGE: • Salary - £32,000 - £36,000 (depending on experience), • Office based INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call 0203 8879444 or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for a Senior Project Manager to join our IT Business in London, UK - hybrid set up, mix of office/client site/remote. The position to be considered for a solution of the group (Methods) The role: Within the Technical Direction, the Senior Project Manager will manage a team of engineers responsible for the execution and delivery of packages of work ranging from single resources in Time and Materials to large (teams of 50+ consultants) outcomes-based scopes of work. This includes responsibility for ensuring project activities are undertaken in accordance with the agreed quality, cost and delivery thresholds, and that they comply with customer requirements. Main Duties and responsibilities: Customer Management • Acts as the primary point of contact for the customer at work‑package level, • Prepares and leads Project Review, Technical Review, and other required customer meetings under delegation from the Project Director, • Ensures clear, effective communication with customers and internal stakeholders Team management • Proactively monitors progress, workload, and resource utilisation. Leads recovery plans where needed., • Contributes to team selection and validates resource adequacy (where delegated), • Identifies resource needs and collaborates with the Project Director to ensure appropriate capability and capacity, • Integrates new team members and ensures skills, training, and capability align with project needs, • Maintains an up‑to‑date skills matrix and training catalogue with relevant Competency Centres, • Contributes to career management process for consultants via the Competency Centres Project/Delivery Management • Delivers the work package in line with the ALTEN Delivery Framework, • Manages resources, performance, risks, issues, and service continuity, • Owns financial performance, including cost control, change management, billing accuracy, and performance tracking, • Ensures delivery meets schedule, quality, cost, and social value expectations (where applicable), • Maintains accurate project documentation, case studies, KPIs, and delivery evidence, • Identifies improvement opportunities and ensures timely escalation of issues, • Delegates tasks appropriately while retaining accountability for critical outcomes Internal • Reports delivery progress, forecasts, and project performance metrics, • Supports internal governance and monthly project reviews, • Ensures health, safety, security, and compliance requirements are understood and applied, • Identifies infrastructure, tooling, and working environment needs Note: Other duties may be assigned from time to time Experience required: • Bachelor's or master's degree in Engineering, • 6+ years of experience as Technical Lead, Project Manager, Delivery Manager or integrated project Leadin a relevant industry, • Technical Project Management background: estimation, project planning, risk management, and budget management, • Must have knowledge of IT in Public sector, • Demonstrable experience in coaching and leading teams globally, and managing autonomously relevant projects, being impactful in client meetings, • Experience working independently, being result oriented, having an entrepreneurial mindset, and strong communication and interpersonal skills in stakeholder management and natural leadership Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. We're inviting candidates with 6-13years of relevant experience to apply for this role. Please see our other openings for roles requiring 0-6 years and 13+ years experience.

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any onsite staff, • Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided, • Manage all aspects of health, safety and compliance, • Conduct regular site inspections, • Manage contractors to deliver a high quality of service that is value for money at our developments, • Set accurate budgets for the developments in your portfolio, • Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients, • Taking ownership of client relationship management on each of the sites within their portfolio, • Deliver excellent customer service through professionalism and strong technical knowledge, • Be a contact point for property managers in the team to help with complex property issues, • Be actively involved in department projects and contribute to business improvements, • Deliver training session to the team, • Contribute to the strategic delivery targets for the business, • Respond to all enquiries in line with our Centrick Customer Service Charter, • To support with the day to day running of the department in line with Director guidance, • Able to proactively manage the team to success, spot issues and solve them, • Able to delegate effectively and coach team members to achieve their goals, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Experience of working in a similar role is essential, • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart