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Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 with 20% bonus Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any onsite staff, • Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided, • Manage all aspects of health, safety and compliance, • Conduct regular site inspections, • Manage contractors to deliver a high quality of service that is value for money at our developments, • Set accurate budgets for the developments in your portfolio, • Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients, • Taking ownership of client relationship management on each of the sites within their portfolio, • Deliver excellent customer service through professionalism and strong technical knowledge, • Be a contact point for property managers in the team to help with complex property issues, • Be actively involved in department projects and contribute to business improvements, • Deliver training session to the team, • Contribute to the strategic delivery targets for the business, • Respond to all enquiries in line with our Centrick Customer Service Charter, • To support with the day to day running of the department in line with Director guidance, • Able to proactively manage the team to success, spot issues and solve them, • Able to delegate effectively and coach team members to achieve their goals, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Experience of working in a similar role is essential, • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart

Head of Customer Experience £89,876 South East London | Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m and 120 staff, Hexagon is continually improving the quality and range of our affordable homes and services. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will lead the development and strategic direction of our Complaints and Customer Services functions ensuring high quality customer-focused services. Championing a culture of accountability, continuous improvement and customer centered service delivery, you will also shape how customers interact with our services. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a regulated environment. You will also have experience of transforming poor performing services and using data to identify, implement and measure service improvements. a strong track record of developing and delivering financial reporting information and analysis to a range of stakeholders. This role presents a brilliant opportunity to further your career with a dynamic company that values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you have a relevant professional or degree level qualification, are driven by great customer service, want to work with a fantastic team, and feel proud of the contribution that you make each day, then we very much want to hear from you. You will be joining a Great Place to Work accredited organisation with IIP Gold. We will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working – 2 days per week office based, and 26 days annual leave rising one day per year to 31 days. If you think you have the skills to do all this and more, we want to hear from you. For further details about the role please visit our website Closing Date for applications – Monday 25th May 2026 Stakeholder Panel (online) – Thursday 4th June 2026 Interviews will be held in person on Tuesday 9th June 2026 We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact

SEI is seeking to hire an Account Administration and AML Supervisor to provide a high-quality level of operational service across the UK and Guernsey businesses. This role entails leading and directing these first-line operations teams, establishing clear operating standards, controls, and expectations aligned to the Financial Crime framework. This includes close collaboration with Clients, Operations, Client Service, and the Financial Crime team to ensure consistent application of policy, effective escalation, and ongoing enhancement of AML operating models. You will play a critical role in ensuring timely, accurate, and compliant AML checks, client due diligence, ongoing monitoring, and oversight of AML risk events. Continuous process improvement, alongside clear, effective communication and timely responsiveness, will be central to success. What you will do: • Oversee day-to-day operations, ensuring delivery in line with agreed SLAs and Financial Crime standards, • Direct first-line AML activity, ensuring client and customer onboarding, periodic reviews, and ongoing monitoring are delivered in accordance with established operating standards, policies, and regulatory expectations ., • Oversee Client Risk Assessment outcomes, providing review, challenge, and sign-off, performing individual assessments would be by exception., • Maintain oversight of Customer Due Diligence (CDD) standards, ensuring completeness, quality, and consistency across the team., • Provide final first-line review and approval of Enhanced Due Diligence cases (e.g. PEP, sanctions, high-risk relationships), ensuring appropriate escalation where required., • Review and challenge screening outcomes and system parameters, working with Financial Crime and technology partners to support effective risk detection and minimise false positives., • Own and maintain the teams Risk Control Self-Assessment (RSCA), ensuring risks, issues, and control gaps are accurately captured and progressed., • Set, review, and enhance AML Operations procedures, ensuring alignment to policy, regulatory change, and Financial Crime guidance., • Produce and deliver management commentary and MI, highlighting trends, themes, and areas of emerging risk to senior stakeholders., • Act as the primary point of escalation for AML Operations, including engagement with internal stakeholders and clients to resolve documentation or risk matters., • Represent AML Operations in risk, governance, and oversight forums, working in close partnership with the Financial Crime team. What we need from you:, • Demonstrated experience in AML/Compliance roles with exposure to first line delivery and regulatory expectations, • Well-developed analytical judgement and organisational capability, enabling effective oversight, prioritisation, and quality assurance of team output, • ICA AML qualification preferred, or equivalent professional experience within regulated financial services., • Clear and effective communication skills, with the ability to engage confidently with internal stakeholders, senior management, and the Financial Crime team., • Capability to operate with appropriate autonomy, exercising appropriate judgement within defined guidelines and escalation thresholds ., • Proficiency in core Microsoft tools, including Excel, Word, and presentation materials, to support oversight, MI, and management reporting. What we would like from you:, • Additional capability that will strengthen success in this role includes strong interpersonal skills, supported by experience delivering small-scale initiatives or process improvements. This includes effectively managing internal stakeholders, coordinating across teams, and communicating progress, risks, and outcomes clearly and confidently., • Well-developed interpersonal capability, supporting effective leadership, constructive challenge, and collaboration across Operations and the Financial Crime function., • Experience contributing to or leading small-scale initiatives or process enhancements, including coordinating activity across teams and maintaining delivery focus., • Ability to engage and influence internal stakeholders, ensuring clarity of expectations, progress visibility, and timely escalation of risks or issues., • A proactive approach to identifying improvement opportunities, with the confidence to review existing processes and controls and propose pragmatic enhancements, • Commitment to continuous improvement, supporting the evolution of AML Operations processes in line with regulatory expectations and Financial Crime guidance To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about. We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more... After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit. SEI Investments (Europe) Ltd ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713). AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines .

Corporate Receptionist Hotel Receptionists please apply !! London £35k to £42k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERABLY Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

Qualifications: • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role We are looking for a highly organised and detail-oriented professional to provide accurate, timely, and professional operational support to our Global Wholesale team. In this role, you will enable the Wholesale Operations Managers (US & ROW) to deliver end-to-end operational excellence across all markets. You will play a key part in executing core activities across order management, go-to-market setup, partner operations, and data accuracy, ensuring strong process discipline, consistent service delivery, and revenue protection. This position is essential in supporting the scale and efficiency of global wholesale operations, driving workload execution, maintaining data integrity, and enabling seamless cross-functional collaboration. About you • Helpful, reliable and customer-focused, • Eager to learn and develop wholesale operations expertise, • Organised, adaptable and calm under pressure, • Collaborative team player with a continuous-improvement mindset RESPONSIBILITIES: • Act as first-line support for wholesale partner operational queries, managing responses in line with agreed SLAs., • Execute order processing, maintenance and updates in line with direction from the Wholesale Operations Managers, ensuring full accuracy and data integrity across the orderbook., • Implement order amendments, cancellations and updates following manager approval, ensuring all changes are accurately reflected and communicated., • Support seasonal go-to-market readiness across US and ROW markets, executing setup across platforms such as NuORDER alongside the Wholesale Operations Managers., • Maintain tracking of debit notes, chargebacks and disputes, supporting investigation and escalating issues to the relevant Wholesale Operations Manager., • Prepare and maintain accurate operational data and reporting inputs to support performance tracking., • Maintain and update SOPs and process documentation, ensuring alignment with US and ROW operational requirements., • Proactively identify inefficiencies or recurring issues and raise improvement opportunities., • Collaborate closely with Sales, Logistics/DC, Finance, Buying and Merchandising teams. Market-Specific Operational Support • Support US operations with EDI and vendor portal activities including data validation, document tracking and compliance checks under guidance of the US Wholesale Operations Manager., • Support ROW operations with distributor coordination, documentation and region-specific order requirements under guidance of the ROW Wholesale Operations Manager., • Assist in maintaining compliance with retailer and regional requirements across both US and ROW markets. EXPERIENCE / SKILLS REQUIRED: • Experience in a wholesale, operations or coordination role, • Strong attention to detail and organisational skills, • Confident Excel skills and ability to manage data accurately, • Clear written and verbal communication skills, • Exposure to NuORDER or B2B wholesale platforms, • Understanding of order-to-cash processes, • Experience working with logistics, DCs or retail systems About the perks • Blended working – spreading your time across our office and remote working, • Sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity; Dune is evolving all the time, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2work, • Company pension scheme, • Life assurance for all team members, • We look after our people, • 3.00 p.m. finish every pay day Friday!, • Team socials and drinks – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

JOIN US as a Centre Manager – a role for the remarkable Ready to step into a role where your standards, drive, and mindset truly matter? ABOUT US At One Avenue Group, we provide serviced offices in prime locations at the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow - we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. THE ROLE We’re looking for a driven, experienced Centre Manager to lead daily operations, ensure efficiency, and deliver outstanding customer service. The ideal candidate brings strong leadership, a proactive mindset, and clear, confident communication. We’re looking for someone with the confidence, poise, and a sharp instinct to lead from the front. As Centre Manager, you’ll set the tone, and ensure a seamless client experience, whilst maintaining the high standards expected by our clients. Key Responsibilities: • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Administer client billing and invoicing processes, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed CANDIDATE PROFILE If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led. We’d love to meet you if you: • Lead with a proactive, hands-on approach, • Prioritise exceptional client care and clear, confident communication, • Have strong operational and team management experience, with a talent for coordination, • Stay calm, adaptable, and composed under pressure, • Are relentlessly organised, with razor-sharp attention to detail, • Build trust quickly and create a warm, elevated atmosphere, • Love to take initiative, stay solutions-focused, and confidently own client-facing events WHAT WE OFFER Salary: £40,000-45,000 PA We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is 100% office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. Initially offered on a temporary basis, with potential to become permanent for the right person ready to thrive. FINDING THE RIGHT FIT Training covers the process, but you bring the presence! That’s why we’re after more than experience. At One Avenue, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it -not just in what they do, but in how they carry themselves. If that sounds like you, apply now for immediate interview consideration. If successful, we will welcome you to an in-person open day. THE OPEN DAY EXPERIENCE This isn’t your typical candidate meeting - it’s your first real glimpse into life at One Avenue. From the moment you arrive, you’re welcomed like a guest. Think tailored hosting, fine details flawlessly executed, and an environment that speaks volumes without saying a word. Every detail is considered and every interaction intentional. You’ll meet our senior leaders, explore the space that sets the tone for our brand, and engage in meaningful conversations that reveal not just what we do, but how we do it. From an exceptional lunch to behind-the-scenes insight, you’ll leave with a clear, confident sense of what we stand for, and whether you see yourself being part of our elite team! If you're the kind of person who values excellence, detail, and ambition, we’d love to meet you!

Procurement Manager Permanent Based in Solihull or London (3 days in office / 2 days at home) We are looking for a Procurement Manager to join our friendly and dynamic team here at Waterstones in either our Piccadilly, London or Solihull office. This is a new role where you will be responsible for ensuring Waterstones acquires necessary goods and services efficiently, cost-effectively, and with high quality, while managing supplier relationships and mitigating risks. This is a diverse role where you will be able to strategise and negotiate with suppliers and vendors, and ensure purchases of products, equipment, and services across the company align with the company's strategic objectives. This role will also require you to embed a strong, compliant and effective procurement to pay process embedded across the company and roll out a PO process. What you will be doing • Conduct research to source the best products and suppliers in terms of best value, delivery schedules, and quality, • Run tenders, evaluate bids, and make recommendations based on commercial and technical factors, • Negotiate and agree contracts, monitoring the quality of service provided, • Develop and maintain excellent relationships with teams who procure services or goods across the business. Help them understand how you can help them in their role and the importance of good procurement governance, • Build and maintain good relationships with new and existing suppliers, • Liaise between suppliers, manufacturers and relevant internal teams, • Forecast levels of demand for services and products, • Develop and implement a procurement to pay strategy ensuring strong compliance., • Work with other relevant stakeholders to roll out a PO process across the company, • Develop strategies to ensure cost savings and supplier performance targets are met or exceeded, • Ensure the security and sustainability of sources of essential products and services, • Forecast price trends and their impact on future activities, • Analyse data and produce reports and statistics on spending and saving, • Undertake value for money reviews of existing contracts and arrangements, • Ensure suppliers are aware of business objectives, • Keep up to date with trends and innovations, regulation, and new technology that can impact the business What we need from you • Experience in procurement, purchasing, or supply chain management, ideally within retail or ecommerce background., • Proven track record of managing procurement activities, including strategic sourcing, contract negotiations, and supplier relationship management., • Experience with or comfortable working in a stand-alone procurement role., • Experience in running tenders, evaluating bids, and making recommendations., • Ability to manage multiple projects simultaneously, ensuring timely and cost-effective delivery., • Experience in monitoring and managing the quality of service provided by suppliers., • Experience in developing and implementing procurement compliance., • Ability to forecast levels of demand for services and products., • Experience in undertaking value for money reviews of existing contracts., • Ability to analyse data and produce reports and statistics on spending and saving., • Experience and proven ability in developing strong internal relationships., • Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), • Knowledge of procurement regulations and compliance requirements. Person Profile • Excellent attention to detail in contract management, supplier evaluations, and analysis, • Excellent verbal and written communication skills for interacting with suppliers, internal teams, and stakeholders., • Strong analytical skills to assess market trends, supplier performance, and procurement data., • Confident in making decisions and leading on all procurement activities, working as a stand-alone procurement expert to the business., • Highly organised., • Approachable and ability to build excellent relationships both internally and externally. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you. Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best. Diversity Statement At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture. We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best. Reasonable Adjustments We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.

Job Description Title: Full-time Senior Sales Associate with stock responsibilities - Harrods Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Stock: • To assist with all stock deliveries and sales floor replenishment., • To support with stock inventories, ensuring efficient levels maintained, • To ensure stock merchandise is kept in pristine condition., • To take part in weekly Stock counts, • Checking stocks at opening and closing, • To ensure all merchandise is correctly ticketed and security tagged, • To ensure all stock areas are maintained to a high level, • Protect stock from loss or damage, • To assist in conducting regular stock takes as and when requested by Head Office. Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Facilities Manager Location: Greenwich (on-site) Contract: Temporary (8 weeks holiday cover) Reports to: Senior Property Manager / Operations Director Role Overview Responsible for the day-to-day management of a residential estate, ensuring high-quality services, strong customer experience, and compliance with KPIs and contractual standards. The role covers operations, contractors, health & safety, and support with budgets and service charges. Key Responsibilities Operations • Manage daily estate operations and service delivery, • Oversee cleaning, security, maintenance, grounds, and waste services, • Maintain high estate standards and appearance, • Deliver excellent service to residents and occupiers, • Handle feedback and resolve complaints quickly, • Communicate updates on works and disruptions, • Manage suppliers and contractors on site, • Ensure compliance with contracts, KPIs, and safety procedures, • Conduct reviews, audits, and performance meetings, • Ensure compliance with H&S, fire, and legal requirements, • Monitor risk assessments and safety actions, • Carry out site inspections and manage incidents, • Assist with budgets and cost control, • Support service charge management and reporting, • Maintain accurate records and systems, • Produce monthly reports, • Work closely with the Senior Property Manager, • Liaise with landlords, residents, and stakeholders, • Support continuous improvement initiatives Skills & Experience Essential • Experience in facilities or residential estate management, • Strong customer service and communication skills, • Experience managing contractors and services, • Knowledge of health & safety compliance, • Budget or service charge exposure, • IOSH / NEBOSH qualification, • Experience with reporting and KPIs, • Experience managing large estates, • Customer-focused and professional, • Organised and proactive, • Strong problem-solving skills, • Able to manage multiple priorities, • Smooth day-to-day estate operations, • High resident satisfaction, • Contractors deliver safely and effectively, • Costs are well managed, • Strong support to senior management, • KPIs and service standards consistently met

The Company The Outform Group is an award‑winning global innovation agency. We partner with some of the world’s most recognisable brands and retailers to transform customer experience through insight, technology, and creativity. Our ambition is to be revered as the agency shaping the Future of Retail, and in EMEA we continue to grow with pace and purpose. The Opportunity We are seeking a highly organised and proactive Fulfilment & Portal Coordinator to join our team. This role is essential to ensuring the smooth operation of our spare parts fulfilment ecosystem, supporting retail display programmes across EMEA. You will be the guardian of our fulfilment portal, ensuring accuracy, efficiency, and exceptional service for our clients and retail partners. The Role This role is responsible for monitoring, maintaining, and optimising Outform’s spare parts and fulfilment portal. You will manage stock levels, process maintenance tickets, coordinate replacement parts, and ensure timely fulfilment to stores or installation engineers. A detail‑driven coordinator with strong communication skills, you will act as the operational backbone of our after‑sales support function. Job Title: Fulfilment & Portal Coordinator- Beauty Reporting to: Beauty Services PM Location: London or Fleet, UK Hours of Work: 9am – 5.30pm, 37.5 hours per week Key Responsibilities Portal & Stock Management Portal oversight — Monitor and maintain the spare parts fulfilment portal, ensuring all data is accurate, up to date, and aligned with live retail display programmes. Stock level management — Track inventory levels across all spare parts, identifying replenishment needs and coordinating with internal teams to maintain optimal stock. Data accuracy — Ensure product codes, descriptions, imagery, and technical information are correctly maintained within the portal. Reporting — Generate regular reports on stock usage, ticket volumes, fulfilment timelines, and recurring issues. Maintenance Ticket Handling Ticket triage — Receive and assess maintenance tickets submitted by clients or retailers, identifying the issue and determining the appropriate response. Replacement coordination — Arrange dispatch of spare parts either directly to stores or via an installation engineer, depending on the complexity of the issue. Issue resolution — Liaise with internal teams (production, engineering, logistics) to resolve technical or fulfilment‑related queries. Client communication — Provide clear updates to clients and retailers on ticket status, expected delivery times, and next steps. Operational Coordination Process optimisation — Continuously review fulfilment workflows to improve speed, accuracy, and customer experience. Cross‑functional collaboration — Work closely with logistics, warehouse, engineering, and client services teams to ensure seamless fulfilment operations. Quality assurance — Ensure all dispatched parts meet Outform’s quality standards and are packaged appropriately for safe delivery. Engineer scheduling — Coordinate with installation partners when on‑site support is required. Client & Retailer Support Relationship management — Build strong working relationships with clients and retail partners, ensuring a high‑quality after‑sales experience. Guideline adherence — Ensure all fulfilment activity aligns with retailer requirements, store processes, and visual merchandising standards. Service excellence — Act as a trusted point of contact for all spare‑parts‑related queries, ensuring timely and professional communication. Key Skills and Experience Proven experience in retail operations, after‑sales support, logistics coordination, or fulfilment management. Strong understanding of inventory systems, ticketing platforms, or portal‑based workflows. Excellent communication and stakeholder‑management skills. High level of accuracy, organisation, and attention to detail. Ability to multitask and prioritise in a fast‑paced environment. Proficient in Microsoft Office Suite and comfortable learning new digital tools. Analytical mindset with strong problem‑solving abilities. Proactive, self‑motivated, and committed to delivering exceptional service. Package Salary: Competitive, depending on background and experience Benefits: 5% company pension contribution Private healthcare and Medicash plan Death in Service (DIS) insurance 27 days holiday EMEA Bonus

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

General Manager, Specialist B2B Distribution Wilson Brook is conducting a confidential search for a General Manager to lead a successful, well-established local operation within a major specialist B2B distribution group. The business is profitable, stable and well regarded in its market, with a strong regional reputation, a broad customer base, an experienced team and further growth potential. The role would suit a commercially strong, sales-led leader from a B2B distribution, merchanting, wholesale, technical products or specialist supply-chain environment. Specific product knowledge is less important than strong commercial judgement, customer focus, people leadership and the ability to run a local business with real ownership. The successful candidate will take full responsibility for local performance, including: • P&L and working capital, • Sales growth and margin performance, • Key customer relationships, • Team leadership and development, • Stock, service and operational standards, • Local commercial strategy, • Supplier and customer engagement, • Health & safety and site leadership This is a hands-on leadership role. The successful candidate will be visible with customers, colleagues and suppliers, and will be expected to protect what already works while bringing fresh energy, structure and commercial discipline to the next phase of growth. The culture is entrepreneurial, practical and down to earth. The wider group is privately owned, long-term in outlook and built around local businesses led by capable, commercially minded managers. There is genuine autonomy, clear accountability and meaningful reward for performance. The opportunity will appeal to someone who wants to run a business as their own, inherit a strong platform, and lead a respected local operation through its next stage of development. Ideal candidate background Relevant backgrounds may include: Candidates must be commercially sharp, customer-facing, pragmatic and credible with experienced teams. This is not a narrow operational role or a purely office-based management position. It requires visible leadership, strong sales instincts and the confidence to lead an autonomous local business. You must live within a reasonable commuting distance of London area (or be willing to relocate). There will be local travel as part of the role. This is not a work-from-home role – presence and visibility on site are critical. Why Join The future is bright for this business. For the right General Manager, this is a genuine chance to: • Be your own boss within a supportive, long-term ownership structure, • Build a winning, customer-focused culture, • Be rewarded directly for performance and growth, • Leave a lasting mark on a business with real potential This is a confidential appointment. To apply please send your CV to All conversations handled with complete discretion.

Residential Property Administrator Salary: £35,000 – £38,000 per annum Location: Central London Job Type: Permanent Overview We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio. Key Responsibilities • Provide day-to-day administrative support to the Residential Property Management team, • Manage correspondence, filing systems, coordination tasks, and general research, • Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally, • Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance, • Process and manage maintenance work orders from tenants, property managers, and site visits, • Prepare and update tenancy documentation (digital and hard copy), • Assist with website updates, including uploading available property details, • Liaise with contractors and manage key issuance, ensuring accurate logging and returns, • Support tenant move-in and move-out processes, including:, • Welcome packs, • Inspection letters, • Lease expiry notifications, • Renewal and vacation correspondence, • Deposit return documentation, • Utility change of occupier notifications, • Maintain accurate logs, activity sheets, and internal records, • Attend site visits where required to support property management duties, • Register tenant deposits with the appropriate schemes, • Monitor and manage Right to Rent documentation and expiry checks, • Manage furniture inventory and arrange orders when required, • Process invoices within authorised limits, • Maintain accurate records on the property management system, • Provide cover for Accounts Administration when required, • Assist with report and budget preparation, meeting coordination, and general administration, • Support wider teams and provide reception/admin cover when needed Person Specification • Previous experience in an administrative or secretarial role (property experience advantageous), • Excellent customer service skills, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong organisational skills with the ability to multitask and meet deadlines, • High attention to detail, • Strong written and verbal communication skills, • Proactive, flexible, and able to work independently, • A team player with a collaborative approach, • Fast learner with a positive attitude, • Good typing skills, • Experience with property management systems (e.g. Qube) desirable

Job Summary: We are looking for a Logistics Operative to carry out electrical safety testing on portable appliances in compliance with UK regulations. The successful candidate will be responsible for ensuring that all electrical equipment owned by the business is safe to use, identifying potential hazards, and maintaining detailed records of tests performed. In addition to PAT testing, the successful candidate will support the Logisitcs Supervisor with collections and deliveries, basic equipment repairs, liaising with machinery suppliers and head office maintenance. Key Responsibilities: -Conduct Portable Appliance Testing (PAT) on electrical appliances in various environments, including offices, industrial sites, and rental properties. -Identify and record faulty equipment, taking appropriate action where necessary. -Use specialised PAT testing equipment to assess appliance safety. -Label appliances according to their test results (Pass/Fail). -Maintain detailed records and reports of all tests conducted. -Carry out basic equipment repairs where qualified to do so. -Ensure all work is carried out in line with Health & Safety regulations and company procedures. -Travel to different sites as required, sometimes working independently or as part of a team. Requirements: -A valid PAT Testing qualification. -Knowledge of UK PAT testing regulations and Health & Safety guidelines. -Experience in a similar role is preferred but not essential (training may be provided). -Ability to work independently and manage workload effectively. -Strong attention to detail and record-keeping skills. -Good communication and customer service skills. -Full clean UK driving licence. -A good command of English Language. Desirable Skills: -Experience working in facilities management, maintenance, or electrical testing. -Basic knowledge of electrical repairs or any electrical qualifications. -IT proficiency for logging test results. Location: Battersea Head Office (and sites as required) Job Type: 40hrs Working Hours: Flexible to suit the needs of the Business

Graduate Customer Support Associate A fantastic opportunity for a Graduate Customer Support Associate to join a rapidly growing, cutting-edge technology company. This organisation is developing highly advanced software solutions used by leading global businesses, and they are looking for a warm, personable and highly organised graduate to join their support team. This role is focused on delivering an outstanding customer experience, acting as the first point of contact for users, guiding them through issues, and ensuring every interaction is handled with clarity, empathy and professionalism. Location: London – 3 days per week in office Salary: Competitive + benefits Requirements for Graduate Customer Support Associate: • Degree educated from a leading University in any subject, • At least ABB at A Level or equivalent, • Experience working in a customer-facing environment, such as retail, hospitality or similar, where you have handled and calmed customers, • Naturally warm, friendly and engaging personality with a genuine passion for helping people, • Excellent communication skills, both written and verbal, • Strong organisational skills with close attention to detail, • Ability to manage multiple queries and prioritise effectively in a fast-paced environment, • A customer-first mindset with a focus on delivering a positive experience, • Strong problem-solving skills with the ability to follow structured processes and guidance, • Technical curiosity and the ability to pick up new systems and tools quickly, • Ability to remain calm, professional and empathetic when dealing with challenging or frustrated customers Responsibilities for Graduate Customer Support Associate: • Act as the first point of contact for customer queries via phone and support platforms, • Deliver a positive first impression, handling all interactions with warmth, professionalism and empathy, • Use internal guidance tools and documentation to help diagnose and resolve straightforward issues, • Clearly guide customers through solutions, ensuring they understand next steps, • Triage more complex issues, ensuring they are accurately logged and escalated to the appropriate team, • Provide clear, timely updates to customers throughout the lifecycle of their request, • Maintain accurate records of queries, communications and outcomes, • Follow structured processes and contribute to the continuous improvement of support procedures, • Work closely with second-line teams to ensure smooth handover of more complex issues What the role offers: • Opportunity to join a high-growth technology company working on advanced software products, • A highly collaborative and supportive team environment, • Clear opportunity to develop strong customer, communication and operational skills, • Exposure to a wide range of technologies and business processes Applications: If you would like to apply for this unique Graduate Customer Support Associate role, please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are readily available on our website). Keywords: Graduate Customer Support Associate / Graduate Support Engineer / Customer Support Specialist / Support Analyst / Customer Operations Executive / Service Desk Analyst / Technical Support Analyst / Customer Success Associate / Customer Support Executive / Client Support Specialist / Helpdesk Analyst / Customer Experience Executive / Intercom / Customer Support Tools / Ticketing Systems / SaaS / CRM Systems / Incident Management / Customer Communication / Workflow Management / Process Driven Support / Escalation Management / Business Graduate / Humanities Graduate / STEM Graduate

BettingJobs is working with a UKGC focused sportsbook brand, who are looking to add a Sportsbook Operations Exec to their team based in London. Responsibilities: • Providing top level customer service to our UK based customers., • Profiling Sportsbook players based on account activity., • Profiling Sportsbook 'defaults' using the appropriate analysis Reporting tools., • Assist the Customer Service team with all Sportsbook and Sportsbook wager disputes, settlements, re-settlements, and cancellations., • Review Sportsbook account activities to approve/deny payout requests., • Complete various site checks several times daily to ensure the accuracy of our Sportsbook and Sportsbook product., • Able to run the Sportsbook product manually when necessary., • Create and manage Future's lines for various sports., • Perform regular Live Tracker Watch shifts, assisting Trading in spotting bad bets, syndicate betting and stale lines., • Manual settlement checks across all Sports on a regular basis., • Maintaining and monitoring Tableau reports to be used daily., • Revision of Opponents/Players management upon every new Season across each Sport. Requirements: • Good knowledge of sports and a keen interest in betting., • Strong mathematical ability with a basic understanding of odds, percentages and probabilities., • Willingness to work outside of standard 9-5 hours., • Ability to demonstrate initiative in problem solving and detail orientation., • Good organization and multi-tasking skills combined with an exceptional work ethic., • Ability to set priorities and manage time effectively., • Outstanding analytical and probing skills., • Proven track record of exceeding performance objectives., • Excellent verbal and written communication skills., • Confident in decision-making ability., • Ability to work with minimal supervision., • Strong work ethic, reliable and punctual., • Experience using the Microsoft Office Suite as well as Internet applications and all Operations facing tools within the company.

Founding Account Executive Enterprise SaaS / AI | New Business (Hunter Role) London (5 days per week in-office) Competitive base + uncapped commission + equity We’re partnering with a high-growth, VC-backed AI startup tackling one of the most complex challenges in enterprise technology today. This is a business at Series A stage, backed by top-tier investors, with a deeply technical product and strong early traction across enterprise customers. They’re now building out their go-to-market function from the ground up and are looking for founding Account Executives to help define and scale revenue. The Opportunity This is not a typical AE role. You’ll be joining as one of the first dedicated sales hires, working directly with leadership to build pipeline, close deals, and shape the entire sales motion. There’s no playbook - you’ll be helping to create it. If you’re someone who thrives in early-stage environments, enjoys autonomy, and wants real ownership in building something from scratch, this is a rare opportunity. What You’ll Be Doing • Building a pipeline from zero through outbound, network, and strategic outreach, • Owning the full sales cycle end-to-end: discovery, demo, pilot, negotiation, and close, • Selling into technical stakeholders (CTO, CIO, VP Engineering, IT Ops), • Running consultative, technically credible conversations without heavy reliance on pre-sales, • Designing and closing pilot-led deals (typically landing smaller and expanding quickly), • Working closely with leadership and product to shape messaging, positioning, and GTM strategy, • Feeding back real customer insight to influence product development What We’re Looking For • Proven experience in net new business sales (true hunting role), • Strong track record of self-sourcing pipeline and closing deals independently, • Experience selling into technical buyers (CTO, CIO, Engineering, IT), • Ability to run deep, credible technical discovery conversations solo, • Background in enterprise SaaS, AI, or highly technical products, • Comfortable in early-stage environments — ambiguity, pace, and building from scratch, • Track record of owning full-cycle sales without reliance on SDRs or large support teams What Won’t Work • AEs heavily reliant on account management, renewals, or expansion revenue, • Sellers used to large support structures (SDRs, SEs driving deals), • Those uncomfortable with hands-on prospecting and full ownership of deals, • Candidates unable to clearly articulate specific, verifiable deal wins Nice to Have • Experience selling into IT operations, ITSM, or service management environments, • Exposure to technical founder-led sales environments, • Familiarity with complex enterprise workflows and operational systems Package & Benefits • Competitive base salary, • Uncapped commission, • Meaningful equity upside, • Opportunity to be part of the founding GTM team Working Environment • 5 days per week in London office, • High-performance, highly collaborative team, • Fast-paced, builder mentality — everyone contributes Why Join? • Be a foundational hire in a high-potential AI business, • Work directly with technical founders and leadership, • Shape the sales playbook, messaging, and GTM strategy, • Huge opportunity for career acceleration and financial upside If you’re a highly driven, technical, new business seller who wants to build something from the ground up — not just join it once it’s built — this is a standout opportunity.

Relationship Manager - Private Banking West End Permanent £70,000 - 5 days in the office cer Financial are partnering with a prestigious international bank based in the West-End in the search for a Private Banking Relationship Manager to join their growing team on a permanent basis. The responsibilities of thew candidate will include: · Manage and grow a portfolio of high-net-worth clients through personalised financial solutions and exceptional service. · Build and maintain long-term client relationships as the primary point of contact. · Understand clients’ financial goals and collaborate with internal specialists to deliver tailored solutions. · Drive portfolio growth through cross-selling, up-selling, and acquiring new clients. · Meet revenue, asset growth, and performance KPI targets. · Travel to Jordan and the MENA region every other month for client meetings and business development. · Ensure compliance with regulatory, AML, sanctions, PEP, CDD, and KYC requirements. · Monitor and escalate high-risk or unusual client activity to senior management where necessary. · Coordinate with Treasury, Settlements, Operations, and other internal teams to provide seamless client service. · Maintain accurate and up-to-date customer files and documentation. · Communicate account or service changes to clients proactively. · Support daily client banking needs, including transfers, deposits, cheque books, and enquiries. · Contribute to business strategy, budgeting, and Private Banking initiatives. · Identify and escalate operational or compliance risks promptly. · Adhere to all bank policies, compliance requirements, operational resilience standards, and mandatory training. The successful candidate will have: · Minimum 5 years’ experience in customer service within retail banking or financial services. · Strong track record in client relationship management and delivering high levels of customer satisfaction. · Good understanding of AML regulations, including JMLSG guidance, FCA rules, EU Money Laundering Directive, and Money Laundering Regulations. · Degree-level education in finance or a related field, or equivalent industry experience. · CEMAP qualification desirable.

Who are we? SPS is a global leader in Business Process Outsourcing (BPO), headquartered in Switzerland with operations worldwide. We partner with organisations across a wide range of industries to deliver smart, scalable onsite support and back-office solutions that drive efficiency and impact. Known for our innovation, agility and commitment to service excellence, SPS continues to redefine what’s possible in the world of BPO—helping clients stay ahead in an ever-evolving business landscape. Job Purpose As a Senior Key Account Managers (KAM), you will oversee the management of key strategic client contracts and align service strategy to meet client requirements. You will manage staff and contracts as a whole to ensure target gross profit margins are achieved. The role will require you to adapt the organisational culture through best practice and appropriate training to one where performance is paramount. A key task will be to identify and develop new business opportunities with the clients. Duties and Responsibilities • Manage SPS client contracts to ensure target gross profit margins are achieved., • Continually seek ways of improving services provided by SPS while benchmarking these against best practice in the industry., • Possess a thorough understanding through regular communication of the client’s business & their needs., • Monitoring, recording & reporting regularly against set KPIs/SLAs for the services provided., • Identify any potential for business development with the client, in line with the solutions that SPS offers., • Negotiation, agreeing & documenting any changes to the contract/service provision & communicating these changes to site staff & service users., • Full management and financial reporting on managed contracts, including P&L responsibility., • Managing disciplinary issues in accordance with the SPS procedures., • Troubleshoot and resolve all client, site management and site employee issues, • Coordinate, implement and oversee any special projects, • Ensure site managers and supervisors are achieving performance targets for PS service lines., • Develop staff to ensure smooth succession planning, while identifying potential candidates for the Employee Development Programme (EDP)., • Liaise with the Academy to identify effective training programmes for staff which cover key aspects of the service & processes., • Consistent execution & all deadlines met for payroll & billing, • Oversee monthly budget forecasts for the account, • Business Development – grow existing accounts year-over year, • Meet or exceed Total Contract Value/Total Contract Contribution (”TCV/TCC”) targets, • Maintain Client Satisfaction Index/Net Promoter Score (“CSI/NPS”) at or above previous score, • Participate in Monthly and Quarterly Client Business Reviews, • Maintain Employee Satisfaction Index (“ESI”) at or above previous score, • Set and communicate to each employee individual responsibilities, operational issues/concerns, daily goals, service improvements and customer expectations, • Develop, appraise and support employees to reduce turnover, improve Candidate Skills • Strong experience in high level relationship building and operational management, • Previous management experience overseeing large teams, • Ability to build business relationships and interact effectively with “C” level executives, • Prior direct P&L responsibility and budgetary and cost control experience, • Driven by client satisfaction, with proven track record of ownership, • Excellent presentation and interpersonal skills, • Strong team approach to account management You will be required to undergo an in-depth background check for this role. This is completed through our third party vetting provider. Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it’s a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. As part of our commitment to engage positively and proactively with all our employees and to ensure an inclusive culture, we have a growing range of employee led networks that support and amplify underrepresented voices across the business, including our Women and Gender Equality Network, LGBTQIA+ community, Neurodiversity and Disability Network, Wellbeing Group, Origins Network (focusing on race, ethnicity, religion and culture), Menopause Group, Domestic Abuse Support Network and Men’s Group. These initiatives are driving meaningful change, fostering awareness and helping create an environment where all our people can thrive and contribute with confidence. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. What You’ll Receive from us No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. N.B. Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual’s physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.

UK Sales Manager London Target salary £70,000 to £90,000 plus 30% bonus and benefits hybrid role - 3 days in the office in London (E1W area) 2 days working from home I am working with a well established SME in the digital sector with a strong brand reputation in their specialised field We are looking for an entrepreneurial Sales Professional who will strengthen market position in the UK region by expanding strategic key accounts and acquiring new customers through business development In this role, you will take full ownership of revenue growth by developing strategic key accounts and acquiring new high-value clients. You will lead from the front - combining commercial excellence with a deep understanding of complex marketing and MarTech solutions. Key Responsibilities Own and drive revenue and sales strategy for high-value solutions • Build and expand strategic relationships with top-tier clients, • Identify and convert new business opportunities with strong growth potential, • Deliver measurable business impact through value-based, consultative selling, • Engage and negotiate with senior stakeholders, including marketing leaders and executives, • Develop and execute growth strategies for key accounts, • Identify, approach, and win new high-value clients, • Translate customer needs into tailored, technical marketing solutions, • Build trusted relationships with decision-makers at all levels The ideal candidate: • Ideally from an agency environment (media, digital, or full-service) or from a SaaS provider in the MarTech/AdTech space. Experience in electrical or other ‘trade’ industry an advantage., • Proven track record of closing five-figure deals., • Proven success in closing five-figure deals, • Strong commercial mindset with a focus on ROI and customer value, • Ability to simplify and communicate complex technical solutions, • A proactive, ambitious attitude paired with leadership readiness If you are ready to lead, grow, and make a real impact in a fast-evolving market, I’d love to hear from you!

🪑♻️ Customer Service / Sales Coordinator 🚛 📩 Salary: £30,000 – £38,000 + Benefits Hours: 09:00 – 17:30 Start: Immediate (notice periods considered) Contract: Permanent | Full-Time (Hybrid) Location: Farringdon 🚀 Culture Guru is recruiting on behalf of its client for a Customer Service/Sales Coordinator to join a growing, internationally connected business in the workplace design and interiors sector. 💫 The Business This is not your typical office-based role. Operating within a design-led, commercially driven environment, this business delivers high-end, beautifully executed workplace solutions across the UK and internationally. With an exciting pipeline of projects and continued growth across multiple markets, they are expanding their London team to elevate both client experience and operational excellence. 🧠 The Opportunity This is a high-impact, central role where you will sit at the heart of the business. You’ll be the person who keeps everything moving - connecting clients, sales, and operations to ensure a seamless journey from first enquiry through to final delivery. If you enjoy being busy, visible, and relied upon, this role offers real ownership, exposure, and the chance to play a meaningful part in a growing, design-led business. The culture is collaborative, fast-paced and hands-on - with a team that genuinely supports each other and celebrates success. 🤓 Responsibilities of the role, but not limited to; • Managing incoming client enquiries and delivering a polished, professional experience, • Supporting the sales team with proposals, product information, and client-ready materials, • Coordinating orders end-to-end, ensuring smooth progression from confirmation through to delivery, • Maintaining accurate and up-to-date records across CRM and internal systems, • Liaising with internal and international teams to align timelines, logistics, and expectations, • Supporting showroom activity, including hosting clients and assisting with events, • Ensuring exceptional attention to detail across all coordination and administrative tasks, • Acting as the central point of communication between clients, sales, and operations 😍 Desirable attributes of the successful candidate; • Experience within a customer service, coordination, or sales support role, • Highly organised with strong attention to detail, • Confident communicator, both written and verbal, • Able to manage multiple priorities within a fast-paced environment, • Proactive, solutions-focused, and able to take initiative, • Experience using CRM or internal systems (ERP exposure beneficial), • Exposure to SAP (SD module) and/or P.Con Basket would be highly advantageous, • Commercial awareness with a collaborative, team-oriented approach ⭐ What’s on offer: • International travel to the European office for premium training and onboarding, • Hybrid working model offering flexibility and balance, • A collaborative, supportive, and high-performing team environment, • Exposure to high-profile, design-led commercial projects, • Opportunity to work closely with international teams across the business, • Profit share scheme (following qualifying period), • 25 days holiday plus private medical insurance 📩 Apply now with your CV to be considered for this opportunity. If you’re looking for a role where you can be trusted, valued, and truly make an impact, this is one not to miss 🚀

We are seeking a talented and customer focused professional to join our highly successful Customer Success Department. This is a fantastic opportunity to join a high growth B2B intelligence and data business in a red hot sector and play a major role in its next stage of growth and help shape the future of the department. In 6 months, success in this role would be high customer retention, relationships built with senior stakeholders at top customers, identified at least one champion at each customer, strong partnership with the sales team, all meeting and feedback notes logged on the CRM system and having at least 60 customer meetings (online and in person) per quarter. Responsibilities: • Responsible for all post-sale activities as part of the customer journey, including onboarding, training, driving adoption, customer meetings, collecting feedback, technical support and inbound queries via email, phone and chat, • Building meaningful relationships with customers at all levels; C-level to analysts, act as the representative for TMT Finance in face-to-face and online meetings, • Ensure customers derive maximum value from TMT Finance, utilize all of their licenses, and collaborate with internal stakeholders (Editorial, Sales, Marketing, Product) to ensure adoption, • Monitor customer usage data and health indicators, translating them into strategies for risk mitigation and upsell opportunities, • Develop an understanding of TMT Finance customer verticals, their business models and key stakeholders personas, • Become the “voice of the customer”, working with Product, Editorial and Research teams to build new features, add content and data and refine the product roadmap Requirements: • Minimum of 3 years’ experience working in Customer Success, Customer Service, or other customer-facing roles, • Can demonstrate the ability to build rapport with key stakeholders, • Understanding of the B2B subscription-based sales model, • Excellent presentation, verbal, and writing skills, • Super organized and a quick learner, • Collaborative mindset, not afraid to help where needed, • Ability to attend the office 3 days/week What's on Offer? • An outstanding opportunity to be a integral part of a high-performance commercial team, • Supporting a market leading global intelligence and data service in a high growth sector and market, • Excellent performance-related bonuses in addition to salary, • Working in a tight knit team and fun environment, • International travel opportunities Benefits: • Hybrid working – 3 days in office, 2 remote, • 25 days holidays, plus your Birthday as an additional day’s leave, • Exciting training opportunities, • Competitive pension scheme, • Employee perks platform, • Employee Assistance Programme with 24-hour access, • Spacious central London office with breakout spaces, office library and in-office games (pool, darts and table tennis), • Volunteering opportunities with one day paid volunteering leave per year, • Percentage of company profits donated annually to UK and overseas charities, • Referral scheme for new employees About Us: Founded in 2009, TMT Finance empowers decision-makers in digital infrastructure through actionable intelligence, proprietary data, and exclusive industry insight. Our platform is the go-to source for M&A, financing, and investment intelligence across telecoms, towers, datacentres, cloud, fibre, and advisory sectors. We are a highly entrepreneurial, high growth business, based near London Bridge, with ambitious plans for further growth worldwide. TMT Finance welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.

Job Purpose To provide HR administrative support and payroll services for the UK, US and Asia Key Accountabilities • Draft and issue correspondence as required, including new starter contracts, employment references, reference requests, RTW checks and general correspondence., • Draft and issue leavers correspondence and inform the business as necessary e.g. IT, Compliance and L&D., • Monitor and track all new starter and leaver paperwork, ensuring that it is returned in a timely manner., • Maintain an accurate paper and electronic filing system in addition to accurate data management on all HRIS., • Manage the HR/Payroll Mailboxes highlighting any issues to Line Manager., • Facilitate the Company Induction for new starters, ensuring that it runs smoothly and updating content when necessary., • Monitor and flag probationary periods with Line Managers and Business Partners, ensuring that relevant paper work is issued., • Monitor and track working hours, absence and holidays based as defined by regional legislation., • Support on annual HR processes e.g. annual compensation review., • Support the Head of HR Operations on adhoc tasks and projects. Payroll - provide payroll services for specific locations and provide back-up support for other locations • Preparation and submission of payroll information in line with the payroll calendar., • Review and reconciliation of the payroll information once returned by Payroll Provider ensuring approvals are obtained and submitted on time and monthly reports submitted to Finance, • Management of the company pension schemes and any regional benefits in relation to the enrolment of new starters, update of contractual/personal information and preparation of the monthly payment files for Line Manager to review and submission, • Preparation of monthly or adhoc reporting Customer Service • Maintain excellent customer service when responding to customer queries related to terms and conditions, benefits, payroll, policies, etc. in line with the departments service levels and escalate as necessary to Line Manager / Business Partners., • Maintain excellent customer service when responding to customer queries related to terms and conditions, benefits, payroll, policies, etc. in line with the departments service levels and escalate as necessary to Line Manager / Business Partners. Qualifications Education/Qualifications • CIPD qualification is desirable Experience • Previous experience providing HR administrative support, • Previous payroll experience Knowledge and Skills • Knowledge of HR Information Systems, • Demonstrated understanding of HR administrative processes and services, • Ability to manage multiple priorities, • Demonstrated customer service skills, • Familiarity with Microsoft Office Competencies • Ability to work independently and organise and prioritise workload, • Ability to identify and manage confidential and sensitive information or situations in a professional manner, • Willingness to support team members during periods of high-volume workloads

Legal Receptionist Location: London Hours: Monday–Friday, 09:30–17:30 Salary: Competitive A leading US law firm is seeking an experienced Receptionist to join their London office based in an iconic landmark. This is a fantastic opportunity for a polished and professional front of house individual who thrives in a client-facing role. The Role: You will be the first point of contact for clients and visitors, delivering a 5 star reception service and ensuring a welcoming, professional environment at all times. Responsibilities include managing meeting rooms, coordinating room setups, supporting events, handling calls and emails, and providing general administrative support to the wider team. About You: Previous experience in a reception, ideally within a professional services or corporate environment Confident, well-presented, and customer-focused Highly organised with strong attention to detail Professional communication skills and a calm, proactive approach The firm is well known for its excellent culture, high standards, and supportive working environment, making this a standout opportunity for someone looking to develop their career in a prestigious setting. If this sounds like the next role for you please apply now!! Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. The Opportunity: Reporting to the Recruiting Lead, the Recruiting Coordinator coordinates the day-to-day operations of recruiting Experienced Consultants in Europe. Responsibilities include ensuring a smooth recruiting process to help that the hiring goals are achieved while addressing the logistical, geographical and branding issues of recruiting experienced consultants with a focus on building a diverse candidate pool. Please Note: Oliver Wyman operates a hybrid working policy and we will require the successful candidate to work from the London office at least 60% of the time. Key Responsibilities: • Source candidates with different levels of experience for diverse Practice Groups in the different markets in Europe using various channels including direct sourcing on LinkedIn and referrals., • Review and process CVs according to the defined criteria and coordinate screening by Practice Groups, • Work together with Executive Assistants responsible for scheduling interviews for all interviewing rounds, communicating with those relevant to the process, • Collaborate with Partners, Consultants and Executive Assistants to ensure that recruitment processes run smoothly., • Coordinate feedback and offer process, ensuring evaluation and hiring guidelines are followed while providing a great candidate experience, • Obtain necessary approvals and produce contract and offer letter documents using Oliver Wyman formatting styles and obtain references, • Provide insight and manage local operational/contractual nuances for European Geographies, • Coordinate and assist in the new hire process and on-boarding procedures, including managing start dates, • Liaise with the HC Services team to ensure files are complete, visa issues are identified, etc., • Work with Talent Management, Learning & Development and Operations teams to ensure successful integration of new staff, • Maintain/update recruiting IT system (WorkDay) and required databases to ensure accuracy of information for firm use, • Assist with other areas of recruitment projects as required. Experience Required: • Up to 2 years of experience working internally within an HR function or within the services industry, • At least a Bachelors' degree, • Ideally you already gained experience with coordinating interview processes, direct sourcing and/or building candidate pipelines Skills and Attributes: • You have the desire to work in an international environment within a European team, • Exceptional organizational skills and the ability to successfully handle multiple tasks simultaneously, • Strong intellect and common sense with a focus on customer service, • An excellent command of details and ability to follow-up, • Effective oral and written communication skills in English, • A team player able to function independently, but collaboratively, in a fast-paced environment, • Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities, • A results-oriented person who thinks “outside of the box”, • You are an individual known for his/her enthusiasm, integrity and willingness to “roll up his/her sleeves” to get the job done, even the more mundane aspects of the job. Technical Skills: • A thorough knowledge of Word and Excel to maintain spreadsheets and database. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Overview: Support the growth of the Bank’s Emerging Markets (EM) business by providing banking business origination, quality risk assets creation, deposit mobilisation, superior relationship management, administrative, operational and analytical support to the head of Emerging Markets with the aim to provide excellent service delivery. Role Responsibilities: • To contribute to the overall growth of the Emerging Markets Desk., • Creation of quality risk assets that meet the withing the risk tolerance of ZBUK, • Mobilisation of deposits, without compromising the Bank’s AML standards., • Establish business relationships with external parties, wit a view to identifying and generating business leads and opportunities, • Originate contingent liability transactions., • Ensure good communication with other internal departments within the Bank as well as Zenith Group subsidiaries., • Conduct first line financial statements analysis for credit decision before Credit structuring review., • Cross checking spreadsheet prepared by CAS team before presentation to MCC, • Ensure the unit’s deal list is kept up to date., • To assist in preparation of transactional documents and communication with internal stakeholders and clients (e.g. Deal Review Forums, Term Sheets, etc)., • To support the EM desk on payments, call backs, • Attend to customers enquires and engage with the respective internal teams such as Customer Services, Payments, CAS, credit risk or IT when required., • To respond to compliance enquires related to customers transaction., • To respond to enquiries from other departments such as payments, trade finance and compliance., • To assist in clients first line due diligence, on-boarding, file notes, account reviews, daily transaction monitoring, preparation and submission of new accounts, and adverse media reviews., • Assists in preparation of facility documentation, archiving and compliance related forms including those for account opening / closing, Loan Drawdowns, new limits, etc., • Preparation of credit minutes, GCC schedules and MCC paper review, • To support the credit analysts’ team with all required information gathering, preparation of documents and completion of internal credit applications, including collecting and obtaining credit data and financial statements, country, and client information., • Takes minutes of the departmental meetings and clients call reports when required., • Assisting with regular reporting (pipeline, updates for ALCO, Exco reports, MPR)., • Assist RMs with customers transactions such as client’s exposure, outstanding loans and transactions request, deposits etc., • Be the custodian of EM’s digital filing system., • Any other miscellaneous tasks that may arise in the course of the job., • Comply with the FCA/PRA’s Individual Conduct Rules, as outlined below. Skills/Knowledge Required: • Minimum of five years’ work experience in either Banking, Financial Institution or Consulting., • Good organisational and interpersonal skills., • Excellent financial statements analysis skills, • Strong numerate skills, • Excellent communication (written and verbal)., • Be self-motivated/ work with minimal supervision., • A strong commitment to living the Bank’s values., • Strong Microsoft office user (Word, Excel, Power Point, Outlook)., • A second language is desirable, but not compulsory., • A candidate who is a chartered Accountant or studying towards a relevant professional skill is desirable., • Strong KYC/KYB experience., • Some experience in writing credit applications, preparing reports, etc., • Very good knowledge of trade finance transactions and products. This is a permanent position, paying up to £70,000 based on experience.

Job Title: Technical Sales Associate/ Manager Salary: £30-70k+ (base, depending on experience), plus performance & commission-based bonuses Location: London/ Leeds, Travel across UK & EU required Reports to: Technical Sales Manager/ Managing Director About Anstar: Founded in 2018, Anstar is a dynamic, rapidly growing speciality chemicals distributor. With deep cultural and commercial expertise, we serve as a trusted bridge between Eastern manufacturers and global markets. We have quickly established ourselves as leaders in the UV-curing sector, achieving significant market share in Photoinitiators. Our agile, lean structure prioritises transparency, openness, and a customer-first approach, driven by ambitious, high-potential individuals. Backed by a robust global supply chain, European warehousing, and local support, Anstar provides high-quality chemical products with unmatched efficiency. We continually build on our core strengths and explore new market opportunities aligned with our expertise. Highlights: • We are committed to sustainable business practices, including the supply of bio-sourced raw materials, aiming for long-term success while minimising environmental impact, • Technical excellence is a priority; all our sales personnel possess a strong technical (Chemistry) background, enabling us to offer full-breadth service, • We embrace a 'Technology First' approach, utilising cutting-edge software and automation to drive efficiency and scalable growth The Opportunity: We are seeking an ambitious, technically strong individual with a background in Chemistry or a related field, sharp commercial acumen and strong critical thinking skills to support and drive Anstar’s growth. You will help develop our global UV-curing business unit, with the option to contribute to our emerging ventures in Nutraceuticals (food, animal feed, cosmetics and pharmaceuticals). Depending on your experience, you will either grow into or already operate as a key commercial lead: nurturing existing customer relationships, driving new business and playing a pivotal role in shaping and expanding a high-growth business unit. We are particularly looking for someone who is technically sharp, energetic and hard-working, with the desire to grow their responsibilities and impact as the business scales. Key responsibilities include but are not limited to: • Support Anstar with its strategy to develop both our UV-curing and the new Nutraceuticals business units, • Proactively identify and pursue new business opportunities, cultivate relationships with potential clients and negotiate contracts to secure new accounts globally, • Build and maintain strong relationships with existing customers, understanding their technical and commercial needs, addressing inquiries, and providing exceptional service, • Stay ahead of industry trends, market dynamics, and competitor activities. Conduct market research and analysis to identify potential growth areas, customer demands, and emerging opportunities, • Track sales performance against targets, analyse key metrics, and prepare regular reports and forecasts, • Produce company presentations and present to potential and current customers, • Act as a brand ambassador at industry events, trade shows, and conferences, representing the company professionally, networking with key stakeholders, and promoting the company's products and services, • Continuously evaluate and improve sales processes, tools, and methodologies to enhance efficiency, productivity and customer satisfaction Essential requirements for the role: • A degree (BSc/MSc) in Chemistry or a related scientific discipline from a reputable university, with strong technical proficiency, • At least one year of sales experience, • Strong and demonstrable business acumen, • Ability to conduct market analysis and contribute to sales planning, • Excellent verbal and written communication skills and have high interpersonal competence and negotiation abilities, • Proficient in creating and delivering client-ready presentations, • You are able to work independently under remote management (e.g., WFH), • Highly proficient with standard business technology (laptops, phones) and Microsoft Office Suite (Excel, PowerPoint, Word, Teams), • Willingness to travel globally when required and to travel to our Leeds head office on a regular/ semi-regular basis depending on home location Advantageous/desirable section • Direct experience in B2B technical sales, with a proven track record and technical background in (speciality) chemical industries, • Understanding of UV-curable technology, key raw materials (e.g. Photoinitiators, Monomers, Oligomers) and downstream applications (coatings, inks, paints, adhesives etc.), • PhD in Chemistry The interview process will consist of an initial phone call, followed by 2-3 interview rounds. Equal Opportunity: Anstar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Website: HQ: Airedale House, 423 Kirkstall Rd, Leeds, LS4 2EW, UK Founder & Managing Director: Dr Liangyu Hawkes We look forward to welcoming talented individuals into our dynamic team. The Anstar Team

Immigration Manager - 6 month assignment - Big 4 Our client, one of the Big 4, is looking to engage with an experienced Immigration Manager for a 6 month assignment, starting ASAP. Successful individuals must have strong UK corporate immigration experience in advising external clients and be available to start a new role immediately or at short notice, spending 3 days per week in their London office. Ideally individuals will have upwards of 2 years’ experience in an Immigration Manager position and have experience in workload delegation and supervision of Consultants and Analysts. Experience in the following is highly desirable: • Knowledge of UK corporate immigration rules, laws and systems and keeping up to date with changes in immigration policies and wider global immigration trends., • Preparing detailed strategic and compliance advice to provide clients looking to manage a range of factors in their international business/lifestyle., • Knowledge of the different working visas (i.e. skilled worker, ILR and Global business mobility)., • Leading and establishing the case strategy on a full range of UK visa applications to enable international moves., • Overseeing a team delivering large volumes of individual cases. Prior management experience is desirable., • Delivering a great client/customer service and building client relationships. Whilst this opportunity is for an initial 6 month contract, there is potential for further extension. This opportunity will be well suited to individuals who have advised external clients on their corporate immigration matters within a private practice or consultancy environment. The successful individual will join a team of 5 and will report into an Associate Director within the business. A competitive daily rate is on offer (inside IR35).

Senior Supply Chain Manager | Health & Wellness Brand | London / Hybrid Harmonic are proud to be partnering with a fast-growing wellness brand that has built an exceptional reputation through high-quality, effective products and a loyal customer base. In a market often driven by short-term trends, they’ve stood out by focusing on product integrity, strong repeat purchase, and building long-term trust with their community through product lines which are additive free and scientifically proven. Following significant success in the UK, the business is now entering an important stage of scale. With growing retail partnerships, strong momentum across social and TikTok, and plans to launch into the EU/Middle East, they’re focused on creating the operational foundations needed to support long-term expansion. Taking full ownership of the end-to-end supply chain and operations function, the Senior Supply Chain Manager will be central to ensuring the business can scale without losing quality, speed, or customer experience. The successful candidate will lead the function from supplier and manufacturer relationships through to inventory planning, fulfilment, logistics, and customer operations. Working closely with senior leadership, they’ll play a key role in shaping product launches, managing and optimising 3PL partnerships, and building the systems, processes, and resilience needed for international growth. It’s a high-impact role for someone who thrives in fast-growth environments and wants to help shape a genuinely exciting consumer brand as it moves from strong momentum into long-term market leadership. Key Responsibilities • Own and lead the end-to-end operational function of the business including supply chain management, logistics, fulfilment and customer service, • Develop and implement scalable operational strategies to support growth, • Manage supplier and manufacturing relationships, ensuring quality, cost efficiency, and reliability, • Drive improvements in COGS through supplier negotiation, production efficiencies, and smarter inventory management, • Work closely with commercial and finance teams to support profitability by improving operational efficiency and protecting margins, • Monitor operational performance against key business metrics including customer acquisition cost (CAC), customer retention, and churn, ensuring operations supports sustainable growth, • Manage and optimise 3PL relationships to support increasing demand across DTC and retail channels, • Identify risks and inefficiencies, proactively implementing solutions, • Ensure compliance with relevant regulations and industry standards What our client would like to see (essential) • Proven experience in an Operations, Supply Chain or Logistics role within a beauty, FMCG, food, drink or consumer brand, • Strong understanding of supply chain, manufacturing, and logistics in a product-led business, • Experience scaling operations in a fast-growth environment, • Strong commercial awareness and financial acumen, • Strong understanding of and experience with Excel, • Excellent organisational and problem-solving skills, • Confident stakeholder management, including suppliers and senior leadership What we would like to see (non-essential) • Experience working in a founder-led or entrepreneurial business, • Exposure to international supply chains or global expansion, • Experience with a DTC, subscription-based brand, • Experience implementing or upgrading operational systems (ERP, inventory tools, etc.), • Experience with Xero and/or other accounting systems would be a benefit, • Passion for beauty, wellness, or consumer brands Salary: £55,000 to £65,000 Hybrid working: 3 days per week in the London office At Harmonic, we are committed to building inclusive and equitable workplaces. We actively encourage applications from candidates of all backgrounds and ensure every application is considered fairly and thoughtfully, regardless of race, religion, gender expression, disability, or sexual orientation.

Our client, a luxury fabric and cloth brand, is seeking an experienced and highly organised Operations Coordinator to join their London head office on a permanent basis. This is an exciting opportunity for someone with experience within textiles, interiors, luxury goods, or a product-led business who thrives in a fast-paced environment and enjoys working across operations, logistics, systems, customer service, and commercial support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the business, working closely with internal teams, international partners, suppliers, customers, and external stakeholders across the UK, Europe, and the US. Key Responsibilities • Coordinate and support operational processes across the business, ensuring workflows are managed efficiently and proactively., • Act as a key liaison between internal departments, external partners, suppliers, and global stakeholders., • Develop a strong understanding of business systems, operational procedures, and internal processes to support effective day-to-day operations and decision-making., • Produce regular sales, operational, and performance reports for senior management., • Prepare royalty reporting and support relationships with external design partners., • Monitor and track annual targets across territories and showroom locations., • Analyse collection performance, sales trends, and order conversion data to support commercial decision-making., • Support and maintain integrations between the company website, ERP system, and third-party platforms., • Liaise with developers and external service providers to troubleshoot issues and support operational improvements., • Manage inbound stock deliveries and oversee allocation against outstanding customer orders., • Monitor stock levels across products and sampling inventory to ensure availability and operational efficiency., • Implement pricing updates across collections while maintaining margin consistency., • Oversee order processing across the UK, Europe, the US, and selected international regions, ensuring accuracy, efficiency, and a high level of customer service., • Provide exceptional customer service support to UK, European, and US customers, responding to enquiries professionally and efficiently across orders, deliveries, product information, and operational queries., • Build strong relationships with customers, suppliers, and trade partners, ensuring a premium client experience at all times., • Support trade account setup and approval processes., • Coordinate internal scheduling, including holidays, remote working, and team calendars., • Provide cross-functional support across departments during periods of absence or peak trading periods., • Assist accounts and operational teams with administrative support where required., • Previous experience within operations, customer service, logistics, sales support, or business administration, ideally within luxury, textiles, interiors, fashion, or a creative product-led business., • Proven experience supporting UK and international customers, ideally across European and US markets., • Exceptional organisational skills with strong attention to detail and the ability to manage multiple priorities simultaneously., • Strong Microsoft Office skills, particularly Excel, with confidence working across reporting and operational systems., • Experience using ERP systems, ecommerce platforms, or integrated business systems would be highly advantageous., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • A proactive, solutions-focused, and adaptable approach to work., • Strong problem-solving skills and the ability to work effectively under pressure in a fast-paced environment., • Commercially aware with a customer-first mindset and a passion for delivering a high standard of service., • Able to work independently while collaborating effectively within a team environment., • A background or qualification in textiles, design, merchandising, business, or a related field would be advantageous.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

🔶 Office Administrator / Service Desk Coordinator 📍 Battersea, London (Full-Time, On-Site) 💼 Heat-Plex Limited About Heat-Plex Heat-Plex is a fast-growing, premium plumbing, heating and gas company operating across London. We work with private homeowners, landlords and managing agents, delivering high standards of workmanship and customer care. We are approaching £1.5m+ turnover and are now building a stronger in-house office team to support our next stage of growth. This is not a quiet reception role. It is a key position at the centre of a busy operations team. The Role • You will be the first point of contact for our customers and engineers., • Your role is to keep the diary flowing, ensure communication is clear and professional, and help the business operate efficiently day to day., • You will work closely with our Operations Manager and leadership team. Core Responsibilities • Answer all incoming calls professionally and confidently, • Book jobs accurately into our CRM system, • Manage customer emails and respond with clear, well-written communication, • Coordinate engineer diaries and confirm appointments, • Follow up on quotations and outstanding approvals, • Support with aftercare and customer satisfaction follow-ups, • Assist with general office coordination and admin tasks, • Help maintain high standards of organisation and workflow You will play a direct role in improving customer experience and helping the company grow. What We’re Looking For We are looking for someone who: • Speaks clearly and confidently on the phone, • Writes professional, polished emails, • Is highly organised and calm under pressure, • Can manage multiple tasks without losing detail, • Is proactive and takes ownership rather than waiting for instruction, • Enjoys working in a fast-paced environment, • Wants to grow with a business, not just “do a job” Previous administrative or service desk experience is preferred. Experience in trades, property or construction environments is a bonus — but not essential. Systems Experience with: • Microsoft Office, • CRM systems (training provided), • Scheduling or diary management software What We Offer • Competitive salary (based on experience), • A growing, ambitious company environment, • Opportunity to develop into a senior office or operations role, • Supportive team culture, • Modern office space in Battersea Important This role is fully on-site. We are building a strong office culture and require someone present and engaged with the team. If you are organised, confident and ready to take ownership in a growing business, we would love to hear from you.

Immediate Start: Amazing Perks, Full Training & Career Launch in Central London! Ready to transform your career? This full-time opportunity could be your launchpad. Join a thriving, ambitious sales team in Central London and commit to your personal and professional development, with immediate starts available. Our London-based client is seeking motivated and enthusiastic Sales Assistants with full-time availability of five full working days per week to join their expanding team. This role is not suitable for students or international students. Full client training is provided so you fully understand who you are representing, the business structure, and how to make the most of the opportunity. Benefits of Making This Your New Career Start: • Immediate Start Offered: Begin training and start building momentum right away, • Structured Career Progression: Ongoing support for those looking to climb the career ladder, • Unrivalled Skill Development: One-to-one coaching in customer service, sales, negotiation, confidence, motivation, leadership, recruitment, and finance, • Business Development Programme: A clear pathway for ambitious individuals to take on leadership roles and additional responsibilities, • Training: Learn proven techniques to improve customer acquisition, engagement, retention, and sales performance, • Brand Awareness Fee, plus commissions and performance-based incentives & rewards!, • Vibrant Team Culture: A positive, energetic team environment with regular socials to celebrate success and build strong connections Key Responsibilities: • Attend initial office-based training and ongoing skill development sessions to improve sales performance and customer experience, • Learn detailed information about the client, their products, and services, to confidently and accurately engage with customers, • Work within face-to-face event campaigns, speaking with members of the public to represent the brand, increase brand awareness, and generate sales on behalf of the client, • Provide feedback on locations, performance data, and sales statistics to support business improvement Requirements: • Full-time availability: Must be able to work five full working days per week; this role is not suitable for students or international students, • No experience required: Customer-facing experience is beneficial but not essential, as full training is provided, • Eagerness to Learn: Willingness to complete training and development sessions to build skills quickly, • Commitment: Must be willing and able to commute daily to the London-based office, • Communication Skills: Confident English speaking skills and comfort engaging with a wide range of people Seize this opportunity to secure a new career! If you are interested or would like to hear more about this immediate start role, please apply to this advert and follow the online application process. This role operates on a self-employed, subcontracted structure, allowing ambitious individuals to maximise their earnings based on performance, with realistic on-target earnings of up to £24,000–£30,000 in the first year. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Salary £70,000pa Location London Company Description UOE is a fast-growing, award-winning, independent retailer offering stationery, gifting, printing and Post Office services across London and the Home Counties. We’ve just scaled to over 40 stores and 275 employees! We know that great retail can only be delivered by brilliant people who care. We’re on a mission to prove that high street retail still matters — and we’re backing that with bold growth, serious investment, and an entrepreneurial team who are in it to win it. The role This dynamic and fast paced role is responsible for the management and operation of our physical retail estate of 40+ branches, oversight of our small North London warehouse and coordination of our outsourced IT partner to ensure the smooth running of day-to-day operations and the swift resolution of any estate-related issues. This role is critical to enabling the business to operate effectively and in delivering the best possible customer experience in the best possible environments. This is a hands-on, solutions-focused role requiring excellent attention to detail, a proactive approach, and the ability to work at pace. The successful candidate will be confident building strong relationships with a range of external partners including plumbers, builders, outsourced IT service provider, and the warehouse team as well as collaborating effectively with colleagues across head office and retail. Operations & Facilities Management • Oversee the day-to-day operational and facilities management of 40+ retail sites and head office., • Ensure all stores are maintained to a high operational standard, resolving issues quickly and effectively, managing planned, reactive and compliance works across the estate, • Directly managing a warehouse team of 2 and a admin support person. Communicating as an expert in your operational specialism across the business to both juniors and senior leadership. You'll have extensive experience in a similar multi site operational role with oversight of similar functions and proven solution orientated approach. Our Culture At UOE, our culture is shaped by three core values: Expert & Trusted – We know our stuff and do what we say we’ll do. Hub of the Community – We’re here for our customers and each other. Surprisingly Fun! – We take our work seriously, but not ourselves. We’re committed to building an inclusive and supportive workplace, where people of all backgrounds, identities, and abilities feel respected, valued, and able to thrive. If you need any reasonable adjustments during the application or interview process, just let us know, we’re here to help. For the full job description or to apply please apply through Linked In.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Fixed Term Contract Duration - 11 Months About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands. Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management. If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About the Role Level: 3 Department: Charities Location: London (Hybrid) Contract: 12 month FTC This is a fantastic opportunity to join the Quilter Cheviot charities team who manage £2.4bn AUM for over 740 clients as at December 2025. We are seeking a highly organised, detail-oriented RFP Writer to support the growing tender requirements of our Charities business. You would be joining a dynamic and growing team who are passionate about charities and growing the business. Key responsibilities include: • Lead end-to-end creation of tailored RFP/tender responses for charity prospects., • Write, edit, and refine content to align with specific investment objectives, ethical considerations, governance requirements, and charity sector nuances., • Project-manage each tender, including timeline control, stakeholder coordination, and meeting submission deadlines., • Work closely with charity specialists, investment directors, and business development teams to create each individual tender., • Ensure workloads previously undertaken manually by senior specialists are redistributed effectively to restore their business development capacity, • Build and maintain a centralised RFP content library, including standard responses, disclosures, team biographies, data sets, and case studies., • Maintain consistency in messaging, tone, compliance language, and Quilter Cheviot branding., • Ensure final submissions are accurate, compliant, visually consistent, and of premium quality., • Review RFP processes and identify improvement opportunities, enhancing scalability and efficiency as tender volumes rise.About You, • Proven experience in RFP/proposal writing, ideally within financial services, investment management, professional services, or non-profit sectors., • Strong written communication skills, with the ability to translate technical investment concepts into clear, easy to understand language., • Exceptional attention to detail, accuracy, and document structure., • Experience working with multiple stakeholders at all levels under tight deadlines., • Strong organisational and project-management capabilities., • Ability to multi-task and handle multiple caseloads., • Proficiency in Microsoft Office, especially Word, Excel and PowerPoint., • Experience of the charity sector is not essential. #LI-VS1 #QC Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

The Role: Sales and Events Executive The Restaurant: Based Across Support Office & Our Restaurants The Location: 16 Kirby Street, Farringdon, London The Contract: Full Time Position, 9am-5.30pm Monday to Friday Fixed Term Contract - 8 months Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: We have a fantastic opportunity for an Events Executive to join our central Sales and Events team. As Events Executive you will contribute to the delivery of The Evolv Collection sales strategy, with responsibility for handling and managing private dining, group bookings events and exclusive hires. Key Responsibilities: • Maximise all revenue opportunities for The Evolv Collection restaurants for private dining, exclusive hires and group bookings, cross-selling and up-selling as appropriate, • Source, research and proactively contact new business prospects through the most appropriate channel, • Build long-term relationships with clients to secure repeat business, • Develop and maintain agent, corporate, DMC and event organiser database, • Solicit feedback from clients by following up each event to enhance customer experience, • General administration support, trace files, • Adjustments figures collation and inputting, • Attend and work on events at the restaurants and venues as required Key Requirements: • Proactive and enthusiastic, seeking opportunities to enhance the client experience, • Excellent verbal & written communication skills, • Inbound telephone call handling experience, • Knowledge of restaurant industry or event industry, • Rational problem solver, • Able to work under pressure, • Competent in the use of Microsoft Word and Excel At The Evolv Collection, we are proud of the people that work with us and see the diversity within our teams as part of our DNA. We are committed to creating an inclusive environment for all our team members and value the similarities and differences they bring. Our people are a core part of our business. We welcome and embrace all, regardless of age, ability, ethnicity, gender, race, religion or belief or sexual orientation.

Job Description We are looking for an experienced Recruitment Business Partner to join our close-knit Recruitment Team. Reporting into the Recruitment Manager, you will take full ownership of end-to-end recruitment for roles across all levels of the business, alongside leading and delivering recruitment-related projects. At IntegraFin, our recruitment team provides a high-touch, white-glove service, managing the full recruitment lifecycle through to onboarding. You will be confident operating in this environment, bringing recent experience from either an in-house or agency setting. Strong relationship-building skills are essential, as you will partner with senior stakeholders up to Executive Committee level, recruitment agencies, external suppliers and the wider HR team. You will play a key role in delivering an efficient and cost-effective recruitment service, working collaboratively with hiring managers across the business. This includes advising and guiding them through recruitment policies, procedures and best practice for both junior and senior hires. In addition, you will lead recruitment projects from inception to delivery, engaging senior stakeholders to ensure successful, organisation-wide outcomes. Person Specification We are looking for candidates with experience in an inhouse recruitment or agency role, ideally within the financial services industry. You must have a clear understanding of current recruitment principles and techniques, with an understanding of employment legislation, recruitment policy and procedure and have the ability and knowledge of sourcing candidates directly. You must have a proven ability to build and maintain strong relationships with key stakeholders as well as the team. Any previous experience of working on early careers schemes will also be of benefit. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us IntegraFin Holdings plc, is listed on the London Stock Exchange and is constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). The IHP Group exists to make financial planning easier for clients and advisers through the provision of financial adviser software and personal service. Transact is a part of the IHP Group which also includes Time4Advice. Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy: We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values: We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Who we are: We are This is Beyond; a fast-moving, fast-thinking, vibrant B2B events company. We have grown from an ambitious start-up to a global leader in creating innovative and ground-breaking marketplaces and thought-leadership events. Our events reshape industries into inspired communities one immersive experience at a time. The role: The Associate Event Director (AED) leads the strategic planning, execution, and management of one of our luxury travel events. With responsibility for ensuring commercial success and exceptional delivery, the AED will act as the ‘Managing Directorʼ for their assigned event, driving operational excellence, team leadership, and client satisfaction. They will support the management of P&L and budget, collaborating closely with senior leadership to ensure commercial success. For this role specifically, the Associate Event Director will lead the strategic repositioning of Further East, evolving the brandʼs market identity and competitive positioning to drive show growth and customer retention. Therefore a strong background in brand strategy and marketing is preferred - with the ability to translate brand vision into commercial results. Key success criteria: ● Outstanding Event Delivery: Deliver a strategic business plan, coordinate, and execute events to the highest standards, ensuring seamless logistics and exceptional experiences. ● Commercial Success: Achieve revenue, profitability, and audience growth targets, with effective budget and P&L management/support where applicable. ● Client & Stakeholder Satisfaction: Build strong relationships, provide excellent service, and maintain high client retention and satisfaction. ● Team Leadership & Development: Inspire and support teams to excel, fostering collaboration, innovation, and professional growth. ● Innovation & Continuous Improvement: Develop creative event concepts, identify new revenue opportunities, and refine processes to enhance future events. ● Brand evolution: Lead the strategic repositioning of the event brand, establishing clear market differentiation and a compelling value proposition that resonates with target exhibitors and buyers. Requirements: ● At least 9 years of experience as an Event Manager or in Senior Sales/Marketing roles, specifically within events, with a preference for experience in luxury travel/ hospitality or high-end markets. ● Proven track record of planning and delivering large-scale, complex events catering to high-profile clients. ● Demonstrated success in leading or supporting sales teams and developing strategies to meet or exceed revenue targets. ● Experience in brand management, repositioning or marketing strategy preferred - ideally within luxury, travel or experiential sectors. ● Track record of translating brand strategy into commercial results, including brand development and customer acquisition. ● Comfortable leading creative and marketing teams to deliver a cohesive brand narrative across multiple touchpoints. ● Financial expertise, including experience in budget preparation, cost control, and financial reporting. ● Experience in evaluating and responding to market trends, client feedback, and event performance data to refine future strategies. ● Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. ● Proficiency in developing and managing detailed event schedules, budgets, and timelines. ● Proven ability to design innovative event concepts and solutions while maintaining high attention to detail. ● Focused on achieving strategic goals, overcoming challenges, and delivering quality under pressure and tight deadlines. ● Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively to various stakeholders. ● Exceptional interpersonal skills with a demonstrated ability to build and maintain strong relationships across internal teams, clients, and external vendors. ● A team-oriented approach with the ability to provide leadership, mentorship, and support to colleagues. ● Flexible and adaptable with a willingness to travel extensively, including international travel, as required. ● Perform additional ad hoc duties as required to support business operations and team objectives. What youʼll do: Event Planning and Coordination ● Develop and implement comprehensive event plans, including detailed timelines, floor plans, and logistical workflows. ● Coordinate effectively with internal teams and external vendors to manage logistics, ensuring seamless execution. ● Oversee on-site event execution to guarantee smooth operations and efficient handling of any challenges. Budget and Resource Management ● Hold full budget and some P&L responsibility for their assigned event. ● Collaborate on the creation and oversight of event budgets, ensuring resources are allocated effectively. ● Monitor and track expenditures, providing accurate financial updates to senior leadership. ● Identify cost-saving opportunities and implement them without compromising on the eventʼs quality or luxury. Quality Assurance and Continuous Improvement ● Ensure all events maintain and reflect This is Beyondʼs high standards of quality and exclusivity. ● Collect and analyse event feedback from attendees, clients, and stakeholders to identify areas for improvement. ● Contribute to the refinement and evolution of event processes to align with company standards and foster excellence. ● Models effective resource management while serving as a subject matter expert, and ensuring that technologies and methodologies align with broader operational goals. Client and Stakeholder Management ● Accountable for achieving revenue, profitability, and audience targets for their assigned events. Whether directly owning P&L or working alongside senior leadership, they will drive commercial performance and ensure the event exceeds expectations. ● Build and nurture long-lasting relationships with key stakeholders, including suppliers, exhibitors, buyers, sponsors, and media. ● Manage client expectations by providing exceptional service and ensuring their satisfaction throughout the event cycle. ● Represent This is Beyond at client meetings and industry events, promoting the brandʼs vision and offerings. Marketing and Promotion ● Collaborate closely with the marketing team to design and execute impactful event marketing strategies. ● Ensure the consistent and compelling promotion of events across various digital and traditional channels. ● Provide creative input for the ideation and development of marketing materials and event specific content. ● Models a results driven culture by inspiring teams to deliver exceptional outcomes, ensuring objectives are met through strong leadership, problem-solving, and skill development. Team Leadership and Support ● Support and collaborate with a team to deliver their assigned event, ensuring the effective execution of event plans and supporting senior leaders in overseeing larger event teams. ● Mentor and guide team members at all levels, fostering their growth and professional development. ● Support the Sales and Marketing teams in their leadership journeys, ensuring they evolve as effective managers. ● Promote a collaborative, innovative, and positive team environment that encourages creative problem-solving. ● Act as the primary point of contact for the event team in the absence of senior leadership. ● Serve as a cultural ambassador, exemplifying integrity, professionalism, and positive behavior in all interactions. Innovation ● Drive the development of unique and innovative event propositions to maintain market leadership. ● Proactively identify and explore new revenue opportunities through creative event enhancements. ● Models strategic leadership, guiding teams to reach their full potential, while fostering a collaborative culture and driving accountability and high standards of performance. Event / Team Specific ● Lead Further Eastʼs brand repositioning and evolution of its current format. ● Work closely with Senior Marketing Manager and Portfolio Director to redefine the eventʼs identity and competitive positioning within the luxury travel market. ● Drive delegate retention through clearer brand articulation and improved delegate quality perception. Our Values: ● Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle. ● Integrity - Be driven by good, not greed. You control your decisions, so make your actions count. ● Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. To apply, please send your CV to this email address: Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Lift and Escalator Project Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that is making a difference? Office Location: Unit 3, segro industrial park, Consul Ave, Rainham RM13 8HY and Field Based around London About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of Mechanical and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: The Project Manager role is to ensure the Health and Safety of Complex Projects, who is accountable for the leading through managing of teams, planning and programming, key focus on Financials delivery for the life cycle of the allocated projects streamlining our revenue and Margin in line with budget set. Skills/Responsibilities: • Overall Management, H&S and Accountable for the Financial Result of Projects., • Attendance at Weekly, Monthly and Quarterly Internal/External Meetings as Required., • Weekly Update and Issue Project Programmes and Report Internally and Externally., • Accountable for Customer Satisfaction and Primary Point of Contact for Projects Internally and Externally., • Monthly Cost Plan Reviews and Applications (AFP)., • Raising RPO’s, Goods Receipting and Commercial Responsibilities (VO’s, Delay Reporting, Dayworks), • Management, Health & Safety of Prestige and Complex Projects., • Accountable for the Financial Result of Projects allocated. Experience Required: • SSSTS / SMSTS (Site related Skill sets), • CSCS Card (Gold/ Black/ White), • NVQ3 in Lift & Escalator Installation, • Extensive experience with complex Project Management, • Proven track record of working with >£3M order book In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Are you a health and safety professional looking for a varied and rewarding role where your expertise truly makes a difference? We are seeking a Health, Safety & Fire Risk Advisor to join our growing team. This is a dynamic position combining on-site consultancy, compliance audits, and report writing with office-based quality control and project work. What you’ll be doing: • Working within your capabilities and supported by a knowledgeable team, you will:, • Visit client sites to carry out Health, Safety & Fire Risk Assessments, Safe4Site Compliance Audits, and deliver tailored training., • Provide expert technical advice, guidance, and support to help clients meet legal and industry standards., • Compile detailed and accurate reports that highlight key issues and recommendations., • Assist in maintaining and updating policies, procedures, and report systems to ensure compliance and user-friendliness., • Conduct quality checks on reports and contribute to continuous improvement efforts., • Support office operations, take on key projects, and help maintain high internal standards., • Stay up to date with the latest Health, Safety & Fire legislation to ensure your advice is current and accurate. About you: • Happy to travel, with potential overnight stays as required, • Hold at least a Level 4 qualification in Fire Risk Management or an equivalent Health & Safety qualification, • Possess relevant professional memberships, • Highly organised with strong attention to detail and clear report-writing skills., • An effective communicator who can build strong client relationships and deliver engaging training., • Proactive, adaptable, and capable of working independently or as part of a team., • Committed to maintaining the highest standards of compliance and customer service., • Familiar with industry regulations and eager to stay informed on legal updates. About us: 4site Consulting is a specialist Health & Safety consultancy supporting Commercial and Residential Property Management across the UK. Since 2006, we've delivered practical, down-to-earth compliance solutions tailored to the property industry. As a family-run business, we value strong client relationships and consistent, high-quality service. Our experienced advisors and support team work closely to provide accessible, reliable, and cost-effective support. If you’re collaborative, purpose-driven, and ready to make a difference in a dynamic and supportive team, 4site could be a great fit. Benefits: • Company pension, • Car and fuel card for business use, • Company events, • 23 days annual leave plus bank holidays, • Christmas close down, • Professional membership reimbursement, • All tech, equipment and PPE provided that is required for your role, • Company-funded role relevant training and development., • Flexible hybrid working pattern

Aftercare Executive – German Speaking Location (3 days a week in the office) - Vauxhall A Bit About Us: Sons: Show Hair Loss Who’s Boss! Sons are a digital healthsubscription business focusingon the treatment of hair loss for men. The problem we are trying to solve is that two thirds of men don’t seek treatment for areas of mild conditions. What if we could motivatemen to be more proactive in tackling their problems?We want to bring men’s health and well-being into the 21st Century. Less stigma, clearer information, more convenience, better results. Sons is a team of physicians, pharmacists, scientists, technologists, business consultants and marketeers, who are buildinga company where men’s health and well-being is talked about and treated with open optimism. Via our telehealth online platform and cloud pharmacy, we help men make informed decisions about health issuesthey often don’t talk about - and deliver, clinically proven, safe and reasonably priced products to their doors. Our missionis to make each new generation of sons healthierand happier than the last. Our vision is to be a global brand that leads the conversation and change in treatments of men’s health. Having alreadytreated over 300,000men in the UK we are now setting our sights on European expansion. About the role: Sons is seeking an Aftercare Executive to join our fast-growing customerbase and team. We are searching for an outgoing, hardworking, all-around great communicator who cares passionately about the experience that our customers receive. You will be joininga driven and high performing team, engaging with our customerson a daily basis to resolve all operational and physical product queries. You will be the primary point of contact for all live customer interactions. As a key contributor, you’ll play an essential role in shaping our processes and developing effective solutions. You’ll be empowered to influence our customer journey, proactively finding innovative ways to make our customers’ lives easier, happier, and healthier. What we want you to do: • Deliver outstanding customer service with empathy and professionalism at all times, • Efficiently handle large volumes of incoming communications via Zendesk, including Email, Live Chat, Marketplaces, and Phone., • Ensure all queries are addressed within agreed SLA and KPI deadlines, • Prioritise urgent matters and resolve both operational and product-related queries promptly, • Utilise internal systems effectively to assist customers and troubleshoot issues competently, • Monitor ticket patterns, highlight anomalies, and share valuable customer insights, • Provide support to the Pharmacy team by managing patient-related enquiries, • Work closely with Operations, Medical, and Product teams to address escalations and intricate challenges, • Keep accurate records of customer interactions and contribute to service performance tracking, • Offer feedback to help shape business strategy and enhance customer success metrics, • Show initiative, escalate issues when necessary, and actively foster a positive team environment, • Demonstrate flexibility by completing tasks outside your usual remit when required, • Drive customer retention and reactivation through dedicated aftercare support, • Contribute to shaping our brand voice and creating joyful experiences for our customers, • Use initiative to ensure the best and fastest resolutions are offered to each customer A bit about you: Non negotiables • Fluent in German, • A passion for problem solving and finding resolutions independently, • 1 or 2 years experience in a customer/client facing role, • Reasonable numerical reasoning skills, • Exceptional communication skills, both spokenand written, • You can work autonomously to a very high standard, and also thrive as part of a team, • Eager to learn and improve, with a can-do attitude, • Able to use initiative and prioritise tasks, • Genuine, honest, reliable and adaptable Nice to have • Ability to work with excel would be preferrable but is not essential What we offer: • 26 days holiday (plus bank holidays throughout the year), • Salary Sacrifice Pension (includes both employer and employee contributions), • Flexible working environment (3 days a week in office), • Work form anywhere policy, • Flexy working hours policy, • Cycle/Bike to Work Scheme, • Private Medical Insurance via Vitality (at discounted rate), • Free access to Aviva Digicare services, • Free access to ‘Mintago’, • Discounts to Sons products for you, your family and friends, • Regular team socials and yearly offsite

Role: Product Manager (eCommerce CRM/ERP) Location: London, hybrid (3 days per week in the office) Salary: £70-80k + 16% Bonus + 10% non-contributory pension Industry: Shipping / Maritime / Financial Services Immersum is supporting a long-established organisation within the shipping and maritime sector that is entering an exciting period of digital growth and product innovation. With ambitions to expand its range of tradable financial products and deliver innovative risk management solutions to the freight industry and investors, they are looking for an experienced Product Manager to help drive the next phase of development across their CRM, ERP and customer product landscape. We are looking for a Product Manager with strong experience across acquisition and growth-focused product areas, alongside expertise in CRM platforms, ERP systems and subscription management principles. This is an opportunity to work on a broad range of internal and customer-facing digital products in a highly collaborative environment. The Role: You will be an Agile advocate who enjoys working closely with Product Development teams and platform providers to deliver high-quality products and services for a range of customer personas, while ensuring effective workflows for internal users. Reporting directly to the CIO, you will take ownership of the end-to-end product lifecycle, from discovery and active development through to operational maintenance and future enhancements. You’ll work closely with senior stakeholders, business users and customers to shape Product Roadmaps and Backlogs, while acting as a product evangelist across the organisation. You will also play a key role in improving CRM and ERP workflows, enhancing analytics and reporting capabilities, and ensuring products and services continue to evolve through continuous deployment and customer feedback. Responsibilities: • Lead Agile Product Development across CRM and ERP product domains, • Own the full Product lifecycle from discovery through to operational support, • Translate stakeholder requirements into clear Product Roadmaps and prioritised Backlogs, • Work closely with Product Development teams and third-party platform providers to deliver time-critical projects, • Gather and analyse customer feedback, issues and complaints to support continuous improvement initiatives, • Drive enhancements across CRM, ERP and finance platforms, • Improve analytics and reporting capabilities across the business, • Collaborate with outsourced and nearshore development teams operating in Agile delivery environments Experience: • Professional Product Owner qualification or equivalent experience, • Strong experience working with CRM platforms such as Zoho or HubSpot, • Strong experience with Microsoft Business Central, • Proven experience managing active Product Roadmaps and Product Backlogs, • Experience delivering cloud-based digital products and services, • Strong understanding of Agile methodologies, particularly Scrum and Kanban, • Experience working within continuous integration and delivery environments, • Strong business analysis and problem-solving skills, • Excellent communication and stakeholder management skills, • Experience working with outsourced or nearshore development teams, • Degree in a Business or Technology-related field Desirable: • Professional Product Manager qualification, • Knowledge of software development and QA best practices, • Understanding of UX and UI design principles, • Experience with Asana, Jira Service Management, Jira and Confluence, • Knowledge of middleware and automation tools such as Zapier and Jotform, • Experience running Voice of the Customer initiatives, • Experience defining and reporting on KPIs, OKRs or product success metrics, • Strong awareness of emerging technologies and market trends