Trabajos office customer service en Newcastle Upon Tyne - Page 2Crear alertas

Do you have excellent customer service skills?.Are you looking for an office-based role?.Looking for more sociable hours?.We are excited to be recruiting for a well-established Property company, which is experiencing growth due to its success!.Permanent full-time role, salary 24k.Fully off

Title: Master Auto Technician / Automotive Technical Specialist (B2B) Location: Remote in Midlands, North England hybrid if London based Work style: Field-based ( Fully Remote role if in the Midlands or N. England) Salary up to £55,000 + Car + Bonus + excellent additional benefits Sector : Passenger cars & dealerships Company details You will be joining one of the fastest growing automotive export businesses in the world at a key moment in the transformation of the sector. This is a very exciting role in which you will work for this passenger car business which has experienced stunning growth in the last 2 years. Your role is to essentially to provide the most outstanding level of technical customer care and technical training directly to the dealership network. This role is part of the company’s growth strategy where customer care is at the heart of it's planned growth . The work that you do will directly impact repeat business, dealer reputation and future sales success . Reputation is everything in this sector....not just the provision of a wonderful CAR product, but in the provision of outstanding customer service. This role is 100% field based DUTIES This is a B2B technical support & training role Dealer Communications • Provide a fully field-based technical support to the passenger car Dealer network and create visit reports., • Manage a caseload and liaise with engineers., • Escalate unresolved cases to the appropriate engineering team, • Liaise with Quality Improvement Team and the customer experience team to suggest improvements to the product., • Review technical automotive documentation received from head office., • Create technical presentations and seminars and deliver to on-site technicians, ensuring best practices are shared across the Dealer network., • Create technical service bulletins, troubleshooting guides and training materials., • 5 years of experience in a previous technical role within the automotive sector., • A formal technical or engineering-based qualification or Master Technician experience, • Experience with diagnostic tooling and engineering logging equipment., • Experience in hybrid and electric vehicle systems, • Ability to read and understand engineering drawings, including electrical diagrams., • Full and clean driving licence., • Happy to work fully remotely and field based

GCB Recruitment is pleased to partner with a rapidly growing estate agency that is recognised for its commitment to delivering outstanding service and fostering a dynamic team environment. They are now seeking a proactive and dedicated Branch Manager to oversee their Newcastle office operations, lead the sales team, and contribute to the company's ongoing success. As a Branch Manager, your role would involve: • Overseeing and managing day-to-day branch operations, • Leading, coaching, and motivating the sales team to achieve targets, • Building and maintaining excellent relationships with clients and stakeholders, • Implementing sales strategies to drive growth and performance, • Ensuring compliance with company policies and industry regulations, • Monitoring branch performance and providing regular reports to senior management, • Promoting a positive, professional working environment The ideal candidate will demonstrate strong leadership qualities with proven experience managing a team and coordinating daily operations to ensure efficiency and motivation. You will be a results-driven individual, consistently striving to exceed targets and deliver exceptional customer service. The ability to build rapport with clients and motivate your team is essential, alongside a keen f...

We are looking for a Ventilation Service/Validation Engineer to join the Projects Team at Thermatic Technical FM. We are looking for a Ventilation Service/Validation Engineer to join the Critical Environments team at Thermatic Technical FM. As a Thermatic Technical Service/Validation Engineer you will be responsible for delivering critical ventilation validation and Verifications to HTM 03-01 and other relevant British Standards. The Benefits: • 33 days holiday (inc bank holidays) + a day off on your Birthday, • Auto-enrolment Pension, • Death in Service Insurance @ 4 X salary, • Extensive Healthcare & Wellbeing provisions including:, • Private Medical Insurance (no excess), • Dental & Optical cash back scheme, • Employee Assistance Programme, • Access to virtual GP support, • Health discounts, • Access to annual health screening, • Enhanced Family Leave policies, • Free parking, • Company events, • Gym facilities onsite, • Referral bonus, • Employee of the Month awards, • Long Service Awards Hours & Location of Work: Main location - this is a fully mobile role covering a national scale. Regular hours of work - Monday to Friday, 8am to 5pm - 40- hour working week. Whilst this is our company’s standard working week, our clients require out-of-hours maintenance so early starts/late finishes, weekend and night works are to be expected. Skills, Experience & Qualifications: • Computer literate in Microsoft office, • Ability to escalate and manage quickly and effectively., • CSCS Card, • HTM 03-01 (V) AP or CP Qualification, • Strong communication skills, • Collaborative approach to working, • Attention to detail and strong organizational skills, • Time management skills, • Outstanding problem-solving skills to address customer complaints or needs, • An updated understanding of consumer behavior, • Strong customer service and interpersonal skills to deal with different customers and departments within the business, • Multitasking and time management skills to manage multiple customers and tasks at the same time, • Experience of working in a customer-focused environment, • Previous experience and technical awareness in a similar industry, knowledge or qualifications in HTM 0301, and familiarity with IPS/UPS, Surgical operating lights, and medical gas systems would be desirable. Responsibilities: • Execution of Installation and Operational Qualification Protocols, • Validation/Verification of new and existing HVAC systems, • Validation/Verification of Operating theatres to HTM 03-01, • Validation/Verification of Clean Rooms to ISO 14644, • Validation/Verification of LEV systems, • Ensuring equipment operates to Specification, • Investigating and fault finding on site when failures occur, • Developing and maintaining working relationships with new and existing clients and site teams, • Supporting the development of the Service Department, • Filter integrity testing (DPC testing), • Measurement of air supply/extract rates, • Measurement of air change rates, • Measurement of air velocities, • Measurement of pressure differentials, • Sampling for airborne particles, • Sampling for airborne microbial contamination, • Surface sampling for microbial contamination Our People We’re a business built on people and it’s the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you. We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion. We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we’re looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals. Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy. Guaranteed Interview Commitment – We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.

A prominent customer service provider in Newcastle upon Tyne seeks a Customer Service Advisor to manage client communications in a dynamic office setting. The role offers stability and a clear path for career advancement, requiring a proactive attitude and commitment to customer service excellence.

A leading outdoor clothing brand in Newcastle upon Tyne is looking for a Sales Support Executive to enhance customer and sales operations.This full-time role at the head office requires strong customer service and communication skills, helping resolve queries and ensuring smooth operations.Key respo

A recruitment agency is seeking an Office Administrator to join a busy office in Gateshead.The role offers a permanent position with a salary range of £25,134.Key responsibilities include administrative support, managing sales orders, providing customer service, and handling office duties.The ideal

Community Care Supervisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Established for over 50 years, operating in the North East, Yorkshire, and Humberside area, here at Springfield Healthcare, well be managing customer quality and care in your area ensuring that the initial assessments, care plans, reviews and other quality assurance tools are implemented, monitored, and kept up to date. Youre A Star incentive scheme. Hours - Full time 9am to 5pm plus on call on a rotational basis. TPBN1_UKTJ

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures.What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site.Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortunately your application has been unsucsessful Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Operations Director - Public Sector Contact Centre Location:Hybrid UK North West, Scotland or North East £65,000 & £12,000 Bonus Contract Type: Permanent, Full‑Time About the Role We are seeking an experienced Operations Director to lead and oversee the delivery of large‑scale public sector contact centre operations. This is a senior leadership role with responsibility for operational excellence, service performance, and strategic transformation across complex, high‑volume citizen services. You will be accountable for the end‑to‑end operational delivery of contact centre and associated back‑office services, ensuring contractual, financial and service outcomes are consistently achieved while driving continuous improvement and innovation. This role suits a leader with proven experience operating within central or local government frameworks, regulated environments, and outcome‑based contracts. Key Responsibilities for this Operations Director role Provide strategic and operational leadership across multi‑site public sector contact centre operations Own delivery against service levels, KPIs, SLAs and contractual obligations Lead large, diverse operational teams including senior managers and functional heads Ensure strong governance, compliance and risk management aligned to public sector standards Drive operational efficiency, productivity and continuous improvement initiatives Oversee workforce planning, resource optimisation and demand forecasting Partner closely with Client Directors and public sector stakeholders to maintain trusted relationships Lead service mobilisation, transformation and change programmes Own operational financial performance, cost control and margin delivery Champion service quality, customer experience and colleague engagement Ensure readiness for audits, inspections and performance reviews About You Proven experience in a senior operational leadership role within public sector contact centres Strong background delivering large‑scale, high‑volume citizen services Demonstrable experience operating under public sector contracts and frameworks Excellent understanding of SLAs, KPIs, service credits and performance regimes Track record of leading complex, multi‑site operations Commercially astute with experience managing large operational budgets Confident engaging with senior public sector stakeholders and commissioners Experience of transformation, service improvement or technology‑enabled change Data‑driven decision‑maker with strong reporting and analytical capability A visible, credible leader with strong people‑management and engagement skills Desirable Experience NHS, DWP, Local Authority or wider Central Government experience Exposure to digital contact centre transformation or omni‑channel delivery Experience supporting mobilisation or scale‑up of public services Degree‑level education or equivalent operational experience Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Sales Executive - Permanent role - Newcastle Upon Tyne - up to £29,700 per annum base (dependent on experience) + commission** We are looking for a Software Sales executive to join a client based in Newcastle - this is an office-based role. The role focuses on building strong client relationships, understanding customer needs, and presenting suitable products or services to achieve sales targets. Key responsibilities and deliverables: Actively seek out and generate new sales opportunities through cold calling, networking and proactive outreach. Set up meetings with potential clients and listen to their wishes and concerns, running qualified meetings and identifying their needs and priorities. Prepare and arrange appropriate demonstrations on products and services, producing accurate quotations and details. Negotiate/close deals and handle any complaints or constructive feedback from clients. Create quotations for clients with accurate information and pricing Gather feedback from customers or prospects and share with internal teams Maintain sales case records to the highest standards using the in-house CRM system Demonstrate strong understanding of product features, limitations, and integrations Match customer needs to technical capabilities Support or deliver product demos and trials Complete and handle technical parts of proposals and questionnaires accurately and on time Act as the bridge between technical teams and customers ensuring clear communication both ways Ensure smooth transition to delivery/onboarding teams with full and accurate documentation Understand security, data privacy, and compliance requirements in all engagements and maintain awareness of any changes Participate on behalf of the company in exhibitions or conferences if requiredEssential skills and experience: Experience in B2B telesales (lead gen, qualification, closing) Strong customer service and sales skills Builds effective relationships with customers and colleagues Accurate CRM and internal record keeping Awareness of project budgeting and working within limits Efficiently tracks and manages case/project progress To be able to monitor the progress of cases and projects in an efficient and effective manner. Have a positive work ethic with a can-do attitude and a strong desire to complete tasks.What will make you successful in this role? Strong communication - clear speaking, active listening Persuasion skills - able to influence and handle objections and challenges Customer focus - builds trust and understands needs Resilience - handles setbacks and stays motivated Goal-driven mindset - meets targets and KPIs Product knowledge - understands what they're selling and the market Problem-solving skills - adapts solutions to customer needs Emotional intelligence - builds rapport and manages relationships well Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003

Job Ref: DAL4864 Branch: Maldron Hotel Newcastle Location: Maldron Hotel Newcastle, Newcastle Upon Tyne Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 11/05/2026 Closing date: 12/06/2026 Night Duty Manager Kickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off rate for your Friends & Family Extra AL every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Job: Assist in ensuring the smooth and efficient operation of the hotel during night shifts while delivering the highest level of customer service. Support guest relations by addressing inquiries and resolving any issues that may arise. Help maintain overall health and safety standards at night, including conducting fire walks, security checks, and performing other relevant health and safety duties such as first aid. Perform front office duties, including assisting with the night audit report and facilitating guest check-in and check-out processes. Collaborate with the Night Porters, overseeing their nightly tasks and ensuring they are fulfilled efficiently. Provide food and beverage service to guests during the night hours. Support the team in achieving operational goals through mystery audits, customer comment indexes, quality evaluations, and adherence to hotel standards. Aid in the development of the Night team, preparing them for career advancement opportunities. Contribute to the strategic operations of the hotel by providing insights and suggestions based on nightly observations and activities. This position is key in maintaining the hotel's excellence during the night and ensuring a positive experience for all guests. What You Will Need: 2 -3 years in a similar night or reception role Excellent knowledge of the hotel business Previous hospitality experience is essential Good computer skills and knowledge of Opera is Knowledge and experience of using the Brilliant electronic front office system Excellent skills in People leadership and development. Excellent organisational skills and the ability to oversee & delegate work to others. A warm, friendly and approachable personality when dealing with fellow staff and guests. The ability to work on their initiative, as well as being capable of working as part of a team About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Located right in the heart of the city centre, Maldron Hotel Newcastle offers the perfect base ,with shops, restaurants, bars, and local attractions just steps away, you'll have everything you need. the hotel provides the ideal balance of work and relaxation. After a busy day, unwind by exploring the city to its fullest, all from the convenience of Maldron Hotel Newcastle. TPBN1_UKCT

The Role Temporary Full Time The Role We're looking for a dynamic Assistant Branch Manager, known internally as an Assistant Insite Manager, to join our team on a well established customer site. This is a varied role with plenty of room to make it your own. As well as delivering an exceptional standard of service to customers, you'll be responsible for driving new business growth. We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers. Commercially orientated, you will develop relationships with relevant stakeholders including engineering managers, procurement managers and facilities managers whilst also identifying and executing opportunities for revenue growth and margin improvement for Rubix. In an ideal world it would be great for you to have knowledge of our products and services, but this isn't essential. What is important is that you have experience working in a manufacturing or engineering environment in an operational or commercial role - a great opportunity for a salesperson with a background in industrial B2B selling or someone with procurement/buying experience in heavy industry. Key Responsibilities Manage sales enquiries and orders and inputting onto the system Deputising for the Insite Manager in his absence Maintenance of customer information within Rubix and Customer systems Managing work orders from engineering Dealing with all related enquiries such as stock availability, pricing, back orders, and delivery queries. Preparation and follow up of relevant quotes Building and developing relationships with customers to ensure maximum order taking and continued loyalty Communicating with suppliers in respect of the stock availability, prices & delivery issues General inventory management duties & overall responsibility for the Stores Prepare customer reports for customer meetings Key Skills / Qualifications: Working knowledge of Microsoft Office packages Experience of working with different customer ERP systems preferred SAP experience is preferred but full training will be provided Sound understanding/appreciation of industrial stores operations is preferred but full training will be provided Driving license A proven track record of working in an industrial sales/customer driven environment Excellent communication skills with the ability to liaise both externally and internally A commitment to providing the highest level of customer service Ability to work on own initiative and also as a team member Works well under pressure Works and adheres to deadlines Enthusiastic, flexible & self motivated TPBN1_UKTJ

MTrec Recruitment is one of the leading recruitment organisations in the North-East. The business was established in 2006 and has experienced exponential growth and expansion over the past 20 years, which is continuing an upward trend for the foreseeable future. We provide the North-East industrial sectors - manufacturing, engineering, and warehouse/distribution with high quality recruitment solutions, which includes temporary industrial and permanent technical services. We believe we are an employer of choice in this sector; we operate a highly cohesive team-based structure which ensures all of our customers and candidates receive the best service possible. We have been awarded in December 2025, the highly prestigious Investors in People Award - Gold accreditation, which is a highly acclaimed business award for training, development, and involvement of staff. We are a corporate member of the REC - the governing body for recruitment in the UK, for best practice, ethics, and advice - all of our staff are trained in the Certificate of Recruitment Practice which is part of their on-going professional development and ensures a quality driven level of service is provided to everyone we deal with. Due to the continued growth of the business, we are now looking to strengthen our recruitment team and recruit a Recruitment Consultant to support develop and grow relationships with a range of clients throughout the region. Your main duties will include; • Servicing new and existing clients and liaising with staff at various levels., • Develop excellent relationships with all key contacts., • Ensure you provide high level candidate care, as you take them through the recruitment process., • Complete a range of telephone screening and interviewing processes to ensure your clients receive the best candidates on the market., • Collate KPI information for the use in HR Reports., • Support in the analysis of data., • Complete a range of recruitment administration and compliance checks and duties., • Ensure all client information is accurately recorded onto the company database system., • Organise new starter inductions and training., • Provide a high level of customer service at all times. About you; • A customer service type background with the desire to succeed in recruitment., • Previous experience of working within an office environment would be preferred., • Any experience working in permanent recruitment would be preferred though not essential., • Able to demonstrate good tenure/longevity in job roles., • Able to work in a fast-moving target driven environment., • Possess drive, tenacity and be hard working., • Naturally customer orientated., • Driving licence and access to your own car. Rewards/Benefits on offer; • A highly generous and competitive starting basic salary., • You will be working in a fast-moving dynamic environment., • The MTrec team has a tremendous team ethos, where you will be provided with the support and guidance to ensure you are a success in your role., • As part of your role you will be representing a number of the region’s leading multi-national and SME manufacturing and engineering companies., • You will receive full training and continuous development to ensure you are fully supported at all times., • The culture within MTrec is a major strength. You will be working in a very close knit, team orientated environment. Every single staff member is fully supported in all areas of their role., • MTrec is a fully accredited Investors in People organisation to Gold Standard. You will receive the rewards, training and progression for you to enjoy a long-term and highly motivating career., • Market leading salaries and genuine career progression., • Opportunities to attend a number of great social events including; football matches in a corporate box, company celebrations, annual company awards, sporting and music events etc., • Company paid for annual City Centre Parking Pass., • MTrec corporate membership to the most prestigious and premium health and leisure club in Newcastle, as part of our staff health and well-being programme

We’re looking for a driven and resilient Telesales Executive to join Whistl’s sales team in Boldon. This is a fast-paced, target-driven role focused on generating high-quality appointments for the New Business team. You’ll be speaking with decision-makers, qualifying opportunities, and building a strong pipeline, all while playing a key role in driving sales growth. If you enjoy working towards targets, thrive in a high-volume environment, and have a confident phone manner, this is a great opportunity to develop your sales career. Plus, enjoy the opportunity to earn up to 40% of your salary in commission and Bonus. About the RoleAs a Telesales Executive, your primary focus will be lead generation, prospect qualification, and ensuring accurate database management. You will be responsible for: Key Responsibilities Generate qualified appointments for the New Business team Identify and engage decision-makers within target organisations Qualify prospects and update CRM systems with accurate information Follow up on marketing campaigns and inbound leads Source and pre-qualify new leads when required Maintain a high-quality, up-to-date customer database Schedule meetings effectively, considering team availability and location Represent the business professionally in all interactions Complete daily, weekly, and monthly reporting Share market and competitor insights with the wider team Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements We are looking for motivated individuals who possess the following skills and experience: Previous experience in telesales, lead generation, or a sales environment Confident communicator with strong listening and questioning skills Target-driven with a positive, resilient attitude Able to manage time effectively and work independently Strong organisational skills and attention to detail Comfortable working in a high-volume, results-focused environment Good working knowledge of CRM systems and Microsoft Office Good standard of English and numeracy GCSEs (or equivalent) preferred Previous experience in postal, package, or direct marketing services is an advantage but not essential. Ready to take the next step in your sales career? Apply for this Telesales Executive role now and be a key player in Whistl’s success

3 month contract Start date ASAP Shiremoor (Office based) Monday - Friday Must have valid UK driving licence fore travel throughout North East Role: You will provide customer focussed, comprehensive and pragmatic advice and support to key stakeholders on all People related matters including resourcing and recruitment, employee relations, succession planning, identifying development needs within a dedicated directorate; utilising knowledge of relevant policies and procedures, terms and conditions of employment and employment legislation. Key Responsibilities: Provide a customer centric People advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers to identify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. Advise line managers on resourcing including structure changes, recruitment and selection processes. Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. Provide first line of support to People Business Partner. Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. Skills, Knowledge, Experience & Qualifications: CIPD qualified Full clean driving license Significant generalist experience in a large, complex organisation advisory/ business partner role Experience implementing change within an organisation High level competency with Microsoft IT packagesDesirable: Degree qualified in a relevant subject e.g. Human Resources / Business. Experience of working in a trade union recognised environment Experience of providing generalist support in a blue collar industry,For more information please contact Angela Sinton on (phone number removed) or email (url removed)

Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit TPBN1_UKTJ

GI Group are currently recruiting multiple HGV Class 1 Drivers for our Internationally known client in Newcastle (NE37). This company provides courier services worldwide, focusing on the express road-based market and offering services such as delivery, freight forwarding, and logistics. They operate in numerous countries and are known for their technology, customer service, and commitment to sustainability. Drivers shifts: We are looking for Class 1 Drivers to work afternoon shifts on an ad-hoc basis. • (Apply online only) starts, • Monday to Friday, • Weekend work available and is optional, • Average 12 hour shift Drivers pay & benefits: • Monday to Friday: - £20.34 per hour *, • Saturday: £26.35 per hour *, • Sunday: £29.41 per hour * • Please note that these pay rates are PAYE and include advanced holiday pay Driver main duties will include: • Conducting Vehicle checks, • Trunking work to depots, • Delivering safely to customers throughout the UK, • Prioritising workload to ensure time commitments are met Driver requirements: • A presentable appearance, an eye for detail and a positive attitude., • No more than 6 penalty points. No DD / IN / DR / DN / TT endorsement codes, • Hold a valid, in date Tachograph & CPC, • Have good customer service skills, • Must have at least 12 months experience as a Class 1 Driver For more information, please email us on . Drivers & logistics professionals wanted for temporary & permanent vacancies before your name, location and driving licence category Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Customer Service Representative - Newcastle Upon Tyne - 3-month temporary assignment We deal in the personal - from home insurance for peace of mind to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to play a key role in supporting operations as a Customer Service Representative at Tesco Insurance and Money Services; to serve their customers, communities, and the planet a little better every day. Location: Newcastle: Q8 Building, Quorum Business Park, Longbenton, NE12 8BU. Pay Rate: £13.46 per hour. Working Hours: Full-time 36 hours/week Rotating shifts: Monday - Sunday between 9am and 7pm Rota (A): Saturday - Sunday 9am - 2pm / Monday 9am - 7pm / Tuesday & Wednesday 9am - 6.30pm Rota (B): Monday 9am - 7pm / Wednesday to Friday 9am - 7pmInitial Training Period: 2-weeks (onsite Newcastle Quorum): Monday to Friday 9am-5pm. No more than 2 days approved for taking time off during training. Duration: 12 weeks - temporary assignment. Time off can be approved for holidays after Training. Benefits to include 35 days holiday inclusive of Bank Holidays (7.2 weeks holiday pro rata) Tesco Insurance and Money Services' Customer Service Representatives Support Customers with their home and motor insurance needs. You'll be expected to efficiently handle inbound payment calls in a dynamic environment and providing support to customers and servicing their needs. This is a fantastic opportunity to become part of an energetic and collaborative environment, fostering professional growth and development. Your ability to adapt quickly and efficiently to the demands of a busy contact centre, while ensuring exceptional customer service, will be key to your success. What You'll be Doing: Using your excellent listening and relationship-building skills to provide an outstanding customer service. Efficiently managing high call volumes whilst ensuring a consistently positive and engaging customer experience. All training will be provided to ensure you are comfortable with what you're expected to do. Engaging with customers predominantly on inbound calls. Accurately documenting customer interactions, issues, and resolutions within our systems.What We're Looking For: A passion for delivering an excellent customer experience and finding the best outcome for our customers Previous experience in Customer Service within a contact centre environment is advantageous, however, transferable skillsets within an applicable customer service environment are equally valued e.g., retail, hospitality or leisure. Proficiency in written and verbal communication is required. Good listening skills, demonstrating empathy and resilience in handling various complex challenges. Proficiency in technology, including Microsoft Office, is essential. You'll be using multiple systems simultaneously to effectively carry out your responsibilities.What we can offer to you: We value inclusively, diversity and good work-life balance. Benefit from comprehensive and ongoing support to excel in your role. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. Opportunity to work overtime (evening availability)If you have the experience and desire to work for Tesco Insurance and Money Services, offering personal and professional support, as well as development, then you could be a perfect fit for the team, and we want to hear from you! Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Service Representative - Newcastle Upon Tyne - 3-month temporary assignment We deal in the personal - from home insurance for peace of mind to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to play a key role in supporting operations as a Customer Service Representative at Tesco Insurance and Money Services; to serve their customers, communities, and the planet a little better every day. Location: Newcastle: Q8 Building, Quorum Business Park, Longbenton, NE12 8BU. Pay Rate: £13.46 per hour. Working Hours: Full-time 36 hours/week Rotating shifts: Monday - Sunday between 9am and 7pm Rota (A): Saturday - Sunday 9am - 2pm / Monday 9am - 7pm / Tuesday & Wednesday 9am - 6.30pm Rota (B): Monday 9am - 7pm / Wednesday to Friday 9am - 7pmInitial Training Period: 2-weeks (onsite Newcastle Quorum): Monday to Friday 9am-5pm. No more than 2 days approved for taking time off during training. Duration: 12 weeks - temporary assignment. Time off can be approved for holidays after Training. Benefits to include 35 days holiday inclusive of Bank Holidays (7.2 weeks holiday pro rata) Tesco Insurance and Money Services' Customer Service Representatives Support Customers with their home and motor insurance needs. You'll be expected to efficiently handle inbound payment calls in a dynamic environment and providing support to customers and servicing their needs. This is a fantastic opportunity to become part of an energetic and collaborative environment, fostering professional growth and development. Your ability to adapt quickly and efficiently to the demands of a busy contact centre, while ensuring exceptional customer service, will be key to your success. What You'll be Doing: Using your excellent listening and relationship-building skills to provide an outstanding customer service. Efficiently managing high call volumes whilst ensuring a consistently positive and engaging customer experience. All training will be provided to ensure you are comfortable with what you're expected to do. Engaging with customers predominantly on inbound calls. Accurately documenting customer interactions, issues, and resolutions within our systems.What We're Looking For: A passion for delivering an excellent customer experience and finding the best outcome for our customers Previous experience in Customer Service within a contact centre environment is advantageous, however, transferable skillsets within an applicable customer service environment are equally valued e.g., retail, hospitality or leisure. Proficiency in written and verbal communication is required. Good listening skills, demonstrating empathy and resilience in handling various complex challenges. Proficiency in technology, including Microsoft Office, is essential. You'll be using multiple systems simultaneously to effectively carry out your responsibilities.What we can offer to you: We value inclusively, diversity and good work-life balance. Benefit from comprehensive and ongoing support to excel in your role. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. Opportunity to work overtime (evening availability)If you have the experience and desire to work for Tesco Insurance and Money Services, offering personal and professional support, as well as development, then you could be a perfect fit for the team, and we want to hear from you! Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 + benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We’re partnering with a fast-growing organisation within the UK’s education technology sector. They are known for delivering innovative digital solutions to schools and are focused on improving operational efficiency and outcomes through data and technology. The company offers a collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you’ll ensure customers receive a consistent, well-managed service. You’ll support onboarding, monitor account activity, maintain accurate records, and provide insights that help improve customer engagement and retention. Key Responsibilities Act as a key point of contact for customer queries and ongoing support. Build and maintain strong relationships with educators and senior leaders across partner schools. Manage customer accounts, ensuring all records and systems are accurate and up to date. Deliver engaging online and in-person training sessions that enable educators to maximise platform usage and impact. Monitor school and student engagement through internal dashboards, identifying underuse and potential barriers to success. Create and share clear, actionable reports demonstrating the platform’s impact on student progress, providing tailored insights and recommendations. Identify upsell and cross-sell opportunities and work closely with Sales teams to support account growth. Maintain accurate CRM records to ensure a seamless customer journey in line with GDPR requirements. Collaborate with Sales, Renewals, and Marketing teams, sharing customer insights to improve retention, engagement, and overall experience. What We’re Looking For Strong organisational and administrative skills Experience in customer service, account coordination, or administrative roles Excellent communication skills, both written and verbal High attention to detail and ability to manage multiple tasks Proactive and solutions-focused approach Confident using CRM systems and Microsoft Office tools If you hold the relevant experience and are interested in this position please do not hessitate to apply. For more information please contact Angela Sinton on (url removed)

Field Service Engineer Commercial Coffee Machines - North East Newcastle upon Tyne, Sunderland, Chester-Le-Street, Washington £34,000 - £38,000 Basic Salary + Van + Overtime + Bonus + Benefits Have you been a field service engineer before? Familiar with electromechanical products? Used to working in an SLA focused, fast paced environment? Enjoy coffee (not essential)?Our client is looking for a Field Service Engineer to join their expanding team in the North East. Great training opportunities and a chance to further develop your career. Your Role as a Field Service Engineer: You'll be field based from home and covering a local territory. Conducting services, reactive repairs and end-user training on a range of commercial coffee and drinks machines. Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate. Maintaining spares stock in your vehicle. Your service diary is organised for you a week in advance. Flexibility on start times between 6am-9am. Reporting to the Regional Service Manager and Senior Service Engineer Monday - Friday, daytime hours + 1-in-4 weekends.Ideal Background for the Field Service Engineer Position: You really need some previous field service engineering experience working with electromechanical systems. Ideally coffee and drinks machines but training can be provided for the right candidate. You'll have worked in fast paced environments with emphasis on SLA's and KPI's. Empathetic and customer focused. A good sense of humour. Strong communication skills. A love for coffee is advised but not essential here! Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided.The Company recruiting for the Field Service Engineer: A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering: a company who take pride in their work. A casual office environment. Longer term progression opportunities.The Package for the Field Service Engineer: £34,000 - £38,000 basic salary, depending on experience. Company Van & Tools. Uncapped overtime available. Available Bonus. Flexibility of working extra weekends or working separate days on weekends. On-going training. Life, medical, and dental insurance. 25 days holiday plus stats.Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role. INDENG

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Digital Business Analyst Gosforth Park (Hybrid - 2-3 days onsite) Permanent £46,769 per annum We're looking for a skilled Digital Business Analyst to support the delivery of high-quality, customer-focused digital services and transformation initiatives. This is a great opportunity to play a key role in shaping and improving digital systems, working across teams to deliver impactful change. You'll be based at Gosforth Park with hybrid working (2-3 days in the office), and will also need to travel to the Stanley site when required. The Role As a Digital Business Analyst, you'll work at the heart of digital transformation-translating business needs into effective, user-focused solutions. You'll collaborate with stakeholders, support project delivery, and ensure services are designed with usability, value, and efficiency in mind. You'll contribute to the full lifecycle of digital change, from discovery and requirements gathering through to testing, deployment, and continuous improvement. Key Responsibilities Lead business analysis activities including requirements gathering, documentation, and prioritisation Work closely with stakeholders to understand needs and shape digital solutions Support the delivery of digital projects using Agile and Waterfall methodologies Develop business cases, process maps, and service designs Create user stories, testing scenarios, and supporting documentation Facilitate workshops and service design sessions with stakeholders Collaborate with technical teams to ensure solutions meet business needs Support supplier engagement and procurement activity where required Contribute to continuous improvement and innovation across digital services Help manage change, ensuring smooth implementation and minimal disruptionAbout You We're looking for someone who is analytical, collaborative, and comfortable working across both technical and business teams. Essential experience: Proven experience in a Business Analyst or similar role within digital/IT environments Strong experience gathering and translating business requirements Experience working with stakeholders to deliver successful outcomes Understanding of Agile methodologies and product backlogs Ability to manage risk and support change delivery Excellent communication, documentation, and stakeholder engagement skillsDesirable: Project management experience or exposure (e.g. PRINCE2, CAPM) Business Analysis or relevant ICT qualification Knowledge of ITIL processes Experience with service design, process mapping, or continuous improvement approachesWhat You'll Bring Strong analytical thinking and problem-solving skills Confidence to challenge constructively and influence decisions A collaborative, team-focused mindset Curiosity and a passion for improving services through digital innovation Resilience and ability to manage multiple prioritiesAdditional Information Hybrid working: 2-3 days onsite in Gosforth Park Travel required to Stanley site as needed Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

Rewards and Benefits on offer: You will only be working Monday to Friday, and from the hours of 09:00 19:00 . Though only 8-hour shifts. You will also be required to work every other Saturday, from 09:00 13:00. A permanent contract from day one. Working with a friendly customer base. Superb team culture everyone is very friendly, warm, and welcoming. An excellent training programme for the first 4 weeks. Option for hybrid working, following successful completion of probation/training period. Newcastle based offices. Car Parking facilities onsite. 25 days holidays + bank holidays increasing to 28 after 5 years Cycle to work scheme Free Flu Jabs around flu season for those that wish to have them Metro pass season ticket loan EAP Employee Assistance Programme Company Pension Scheme A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move TPBN1_UKTJ

Rewards and Benefits on offer: • You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts., • You will also be required to work every other Saturday, from 09:00 – 13:00., • A permanent contract from day one., • Working with a friendly customer base., • Superb team culture – everyone is very friendly, warm, and welcoming., • An excellent training programme for the first 4 weeks., • Option for hybrid working, following successful completion of probation/training period., • Newcastle based offices., • Car Parking facilities onsite., • 25 days holidays + bank holidays increasing to 28 after 5 years, • Cycle to work scheme, • Free Flu Jabs around flu season for those that wish to have them, • Metro pass season ticket loan, • EAP – Employee Assistance Programme, • Company Pension Scheme, • A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background – ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move

In a Nutshell We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry North East, at our Newcastle Upon Tyne office. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS) More about the Senior Quantity Surveyor role Lead, support and coach your direct reports and the wider team to support their growth and development Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued. Attend development meetings when appropriate, contract pre-start and subcontract package review meetings Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Preparation of financial reports including: Internal Valuations/CVRs and subcontract liability reports in accordance with schedule of accounting period end dates and deadlines Margin Analysis reports. Commercial Analysis (final margin) forecasts and Cost to Complete forecasts Cash Flow forecasts Turnover forecasts De-brief reports Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements. Attend and minute all sub-contract order adjudication meetings. Attend and project team meetings as required. Complete sub-contract orders to accord with site programmed build requirements in accordance with Group Policy and Group Rebate schemes and fully adjudicate prior to issue of documentation. Set up and regularly review with the site management team the PPQA tick sheet to facilitate sub-contract contract work payment. To liaise with company management and provide all necessary forecast and site budget information to meet the business's reporting requirements. Ensure invoices/applications for payments are processed in accordance with Vistry Group Standard Terms and Conditions of Contract. Maintain a half yearly site reserve list. Issue Payment Withhold Notices, where a contractor application, or part thereof, is in dispute in accordance with Construction Act. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider. Diligently use the Vistry Group construction system to manage site project administration, including orders, variations, valuations, etc. Assist in the regular review of materials on-site and material valuations. Liaise with the technical department to secure site adoptions and tender, let and administer maintenance orders, as required. Complete formal site closedown procedure in accordance with Group Policy. Assist the Commercial Director / Manager to ensure: correct financial controls of sites is maintained at all times. all sub-contract payments are recorded and processed through the surveyors and payments clerks in accordance with the general terms and conditions of purchase orders. Inform the management team of any abnormal cost or circumstances which will have a significant effect on cost or have long term cost implications. Ensure Quantity Surveyors are pro-active on sites within their daily control, advice and discuss any operation or method where cost savings could be achieved. Mentor, manage and develop assistant/ junior surveyors and ensure the efficient running of the surveying team. Ensure you keep up to date with legislation changes and attend training and technical training as and when require by the Company. Any other reasonable duties as directed by your line manager to support the wider teams Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1 TPBN1_UKTJ

Job Title Pharmacist - 28 hours Location Taunton Employment Type Part time Contract Type Permanent Shift Pattern Hours per Week 28 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 3 July 2026 “Find your role” Our pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. A typical day as a Pharmacist involves dispensing, delivering services, managing your team, and delivering excellent service to all our patients. You will be expected to conduct contractual and enhanced services whilst following company SOPs and professional GPhC guidelines and standards. You will report directly to the Pharmacy Practice Manager to support the successful delivery of agreed KRAs, helping achieve deliverable metrics by reviewing performance and engaging with colleagues to deliver continuous improvement to the services we provide. With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based. You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. “Working Rota” Week 1: Saturday 09.00 - 20.00 Monday 11.00 - 20.00 Wednesday 9.00 - 20.00 Week 2: Monday 11.00 - 20.00 Thursday 9.00 - 20.00 Friday 9.00 - 20.00 “Let's find out about you” We are seeking a dedicated Pharmacist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care. You’ll be: A fully qualified pharmacist registered with the GPhC Accredited to deliver national and local services for the NHS and private healthcare Able to provide excellent customer and patient care Driven and ambitious to ensure the pharmacy meets business targets Proven leadership skills in a fast-paced pharmacy environment When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. Additionally, all applicants are required to undergo a DBS check and enrol in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. Apply today by completing an online application… “Find your everything at Asda” - bringing brighter living within everyone’s reach. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. #TJ Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Mogo Direct in Dacorum is seeking a motivated Customer Service Advisor to enhance customer experience by providing support over phone and email. The ideal candidate will possess strong customer service skills, effective communication abilities, and a problem-solving mindset. This office-based role i

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Experience in customer service, either face-to-face or over the phone. NVQ in Customer Service or Business Administration (Level 2). Job Opportunity: Case Handler - Customer Service.

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Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. As a Lidl Customer Assistant, no two shifts are the same.

One-to-one coaching in customer service, sales, negotiation, confidence, motivation, leadership, recruitment, and finance.

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Work experience in reception or customer service role. Facilities coordinator support including (but not limited to) raising supplier orders, allocating facilities management job orders, service record receipting, contractor bookings and record keeping.

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Start Date: ASAP Due to this role being an immediate start the successful candidate must hold an enhanced DBS on the update service. Key Responsibilities As a School Administrator, you will be at the heart of the school's operations, ensuring a smooth and efficient office environment. Your res

Providing excellent customer service. This is a fantastic opportunity for candidates looking for flexible work within professional office environments. Supporting office teams with day-to-day tasks.

This major London based International bank are looking to strengthen their expanding Loans middle office team. To be considered for this role interested applicants must have acquired a minimum of 3 years experience reviewing loan agreements within a front/middle or back office environment. Provide f

You should also be keen to learn new skills and be committed to providing the very best customer service. As a pro-active Assistant Manager, you will be responsible for assisting in the preparation of the shop and marketing our products and services to the highest possible standards. You will also b