Office customer service jobs in Newcastle Upon Tyne - Page 2Create job alerts

Vacancies have arisen for the position of a Customer Service Advisor within our Customer Service Delivery Team. Our team In Newcastle deal with customers/ engineer and clients. As a result of a successful company growth, we are looking for a Customer Service Advisor based at our office located in Newcastle City Centre. Who are Vital Energi? Here at Vital Energi we are a leading provider of renewable energy infrastructure and systems to the public and private sector. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings. We have, and continue to, work on ground-breaking projects throughout the UK that are really making a difference to achieve our Net Zero targets, and we were recently recognised for this by our Industry Association, awarding us the Contribution to Net Zero award. Roles and Responsibilities • Communicating with residents and clients via letter, text or other means., • Reviewing and documenting the last service dates for each of the sites in preparation for monthly reports. Continuous monitoring of the plans to identify any issues and report findings to the Contract Managers., • Reviewing the engineering capacity required and liaise with Contract Managers to identify any engineering resource gaps., • Updating PPM and reactive stats per site and engaging with clients to increase uptake in both planned and reactive works., • Reviewing CAFM documentation to ensure that all jobs that require a follow-up visit are booked in a timely manner, • Manage multiple mailboxes relating to servicing and reactive works ensuring responses are within SLA., • Answer calls within the agreed SLAs always giving the highest level of customer service., • Responding to customer complaints and ensuring are responded to in line with the company complaints procedure through to successful resolution, • Assist with the development and testing of processes and training documentation., • Develop and maintain effective working relationships with internal and external customers, • Utilise and assist in the development of the Job Logic Asset Management system, • Take full ownership of issues to resolve customer enquiries completely to ensure a seamless customer journey which will lead to a higher level of satisfaction with our services, • Any other Ad Hoc duties as required., • Absence covers for customer service and planning teams. Working hours- 37.5 hours per week • Apr-Sep 8am till 4:30 or 9:30am till 6pm, • Oct-March 8am till 4:30 or 10am till 6:30pm or 11:30am to 8pm The Package: • Salary negotiable DOE, • Contributory Company Pension Scheme, • Non-contributory death-in-service insurance, • Employee Assistance Programme, • 25 Days Holiday plus 8 days bank holidays., • Additional holidays awarded in line with length of service, • Option to purchase/sell additional holidays, • Onsite gym/wellbeing centre at our Blackburn Head Office, • Discounted gym membership across the UK, • EV charging points where possible The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply. Notice to Agency and Search Firm Representatives: Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you

Finance Assistant / Financial Services Loan Agreement Support A fantastic opportunity for a customer-focused Finance Assistant to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment. If you’ve also worked in the following roles, we’d also like to hear from you: Loan Support Officer, Loan Administrator, Financial Services Administrator, Finance Specialist, Car Finance Administration Assistant This job is officially known as a Finance Specialist within the organisation. ALL LEVELS OF EXPERIENCE CONSIDERED - FULL TRAINING PROVIDED If you’ve worked in the motor trade or financial services, then great. If not, and you have excellent customer service and communication skills with confidence working with numbers, then we would like to hear from you. SALARY: £25,500 per annum + Benefits LOCATION: Newcastle, Tyne and Wear, North East England JOB TYPE: Full-Time, Permanent WORKING HOURS: 9am – 6pm Monday to Friday, with rotational weekend working JOB OVERVIEW We have a fantastic new job opportunity for a Finance Assistant / Specialist to join a growing specialist finance team supporting a national dealer network. This role offers variety, responsibility, and the chance to build strong professional relationships. As a Finance Assistant / Specialist you will manage finance proposals from initial enquiry through to completion, working closely with internal teams, external sales colleagues, and third-party finance providers. Accuracy, compliance, and customer service are central to success. The Finance Assistant / Specialist role is well suited to someone who enjoys analytical work, clear communication, and delivering high standards in a fast-moving financial services environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Finance Assistant / Specialist include: Motor Dealer Support: Acting as a key point of contact for motor dealer partners Proposal Management: Administering finance proposals from enquiry to completion Lender Liaison: Communicating with finance companies to secure funding approvals Decision Communication: Clearly explaining finance decisions to dealer partners Customer Assessment: Reviewing customer circumstances to identify suitable funding options Compliance Management: Ensuring all activity aligns with Treating Customers Fairly principles Customer Service Delivery: Providing high levels of service via telephone and email CANDIDATE REQUIREMENTS ESSENTIAL Strong analytical skills with excellent attention to detail Excellent verbal and written communication skills Customer-focused approach with a professional telephone manner Results-driven, organised, and self-motivated working style Numerate with confidence in decision-making Computer literacy including Microsoft Office and bespoke systems Educated to GCSE level or equivalent DESIRABLE Previous experience within motor trade and/or financial services BENEFITS 25 days annual leave, increasing with length of service Contributory company pension scheme Company life assurance scheme Monthly discretionary bonuses based on team performance On-site parking HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14297 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Newcastle, Tyne and Wear, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Equans is looking for an Senior Collections and Disputes Manager to join our team in Newcastle Upon Tyne on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, bonus and benefits package. The Senior Collections & Disputes Manager is accountable for leading the collections and disputes function within the Invoice to Cash process. The role ensures timely collection of receivables across Equans UK&I and effective management of customer queries and disputes. The role is responsible for leading and optimising collections and Dispute processes within Equans Business Services ensuring high levels of accuracy, compliance, customer satisfaction and cashflow performance whist driving continuous improvement and standardisation. The successful candidate will drive strategic and operational initiatives to maximise performance, manage stakeholder relationships, and lead a high-performing team to deliver continuous improvement and operational excellence across the department. The role reports into and will deputise for the Head Invoice to Cash & GPO when required. Equans Business Services have multiple locations (Newcastle, Wath and Haywards Heath), Regular travel to these and other locations is required. The role is Newcastle based, being in the office minimum 2 days per week. What will you deliver? Operational Management Manage collections strategies to optimise DSO and minimise overdue debt. Work closely with business stakeholders, including Finance, Contract, Commercial and legal teams to resolve issues and mitigate risk. Develop best practice dispute management processes and implement within our collections management solution. Drive root cause analysis and work with business partners to implement corrective actions. Manage and improve processes associate to collection of due and overdue debts, in accordance with departmental and business guidelines. Ensure compliance with internal controls, audit requirements, and regulatory standards. Strategic Leadership Develop and execute the collections and disputes strategy aligned with business objectives. Drive continuous improvement initiatives to enhance cash collection and dispute resolution processes. Collaborate with senior leadership to influence policy and decision-making. Lead and support projects within the department. Team Management & Development Lead, motivate and develop the team. Set clear performance objectives, conduct appraisals and oversee training and career development Foster a service-oriented culture focussed on accuracy, timeliness and stakeholder engagement. Stakeholder Engagement Build strong relationships with internal stakeholders (Sales, Customer Service, Legal, Finance) and external customers. Act as escalation point for complex disputes and high-risk accounts. Lead customer engagement strategies to improve payment behaviour and reduce disputes. Identify opportunities to improve the business debt position, working closely with necessary stakeholders to improve department and/or business processes through the analysis of aged debt and reasons for dispute What can we offer you? On offer is a competitive salary, bonus and benefits package, which includes; 25 days annual leave (+ public holidays) Life Cover equivalent to 2x times annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes Attractive Employee Referral Rewards Scheme Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals. 24/7 Employee Assistance Program and access to mental wellbeing app Who are we looking for? Strong understanding of end to end Invoice to Cash or Order to Cash Strong, effective leadership skills Flexible, agile approach in ways of working, (the ability to change priorities at short notice and to manage large workloads and deadlines). Confidence to lead and motivate others. Excellent organisation and time management. Excellent interpersonal, oral, and written communication; the ability to work with all levels of staff across the wider organisation. Collaborates well – challenges others in a positive manner. Negotiation and relationship-building skills. Attention to detail. Problem-solving approach. Passionate about process improvement and change management. Adaptability & flexibility as required. Advanced working knowledge of MS Office suite. Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR). For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers

We’re AND-E – one of the fastest-growing insurance companies leading the way in connected mobility protection. And we need you to help drive our next phase of growth. We’re looking for dynamic, driven professionals like you to help evolve our business in new directions. You’ll need first-class leadership credentials to bring our people with you on this journey and take us to the next level. We are looking to recruit a new Head of Facilities Management. You’ll be leading a multi-site facilities team across our sites in Newcastle, London, Shrewsbury with oversight of our office locations in Epsom, Oxford and Eastbourne. As such you'll be providing strategic leadership and effective management of our properties, facilities, health & safety arrangements across the UK. You'll protect our people, making every effort to be fully compliant with health & safety, environmental and sustainability legislation whilst effectively managing our UK business continuity and crisis management processes If you’d like to be part of our brighter future, and share in our success, we’d love to hear from you. BE THE NEXT BIG THING, NOW. Responsibilities: • Design, develop and implement facilities services & solutions, which create value for the organisation and maintaining a positive workplace experience for our colleagues., • Maintain and continuously develop our strategy for the effective health and safety management across all UK sites ensuring the safety of colleagues and visitors in line with legislative requirements. Ensure our buildings meet health, safety and fire regulations and that our facilities comply with relevant legislation. You’ll provide guidance on Health & Safety matters to all stakeholders from our Executive team through to people managers and our colleagues to promote a safe working environment., • Ensure that rigorous risk assessment and incident management systems are in place and followed across the organisation. Manage team/departmental and business risk registers to ensure all risks are reported and assessed effectively., • Plan and manage our business continuity and crisis management programme, collaborating with departments to build plans and resilience into our programme., • Manage the upkeep of our BC/Crisis Communications platform (Everbridge) carrying out regular communications tests and managing our BIA Platform (Baserow)., • Collaborate with departments and or third parties to design and build scenarios that test our BC, operational resilience and crisis plans at least annually or as required by the business., • Plan and manage all property lease events, recommend strategies to the P&C Director and members of the UK Exec team., • Lead on all landlord matters liaising and collaborating with their agents/third parties and local building/premises management teams to ensure lease events, service charge budgets and all property compliance and management arrangements are appropriate to the needs of the business., • Plan and manage the compliant and effective delivery of our planned preventative and reactive maintenance programmes along with managing/collaborating on infrastructure & minor project works in our sites., • Plan and manage our UK facility soft services including contracts for corporate travel, security, cleaning, waste management, reception services, stationery, catering and parking solutions., • Forecast and closely manage and monitor FM/project budgets for all UK property management areas., • Oversee tenders for contractors and oversight of their work to ensure compliance with contracts and agreed standards. Manage and monitor the effectiveness of contractors and vendor relationships and review service contracts as required to ensure effective facility management services are delivered., • Oversee planned renovations and refurbishment programmes to ensure our offices meet the needs of the business and our colleagues., • Act as insurance coordinator, liaising with our broker, departments and members of the Executive team to ensure our corporate insurance cover is current, relevant and that the business is compliant. Connect and collaborate with colleagues across business areas to ensure the business is adequately protected whilst ensuring effective VFM., • Lead and develop the facilities team in the delivery of team, departmental and business Organisational Key Results (OKRs), whilst managing their performance to ensure our facilities services are customer focused and delivered on time. Knowledge, Experience & Qualifications: • Must have significant and demonstrable experience in successfully managing Facilities and Health and Safety, • Must have strong business continuity experience, • Facilities Management and Health and Safety qualifications desirable, • Innovative, customer focused and proactive approach to resolving problems; taking ownership and accountability., • Thorough and up to date knowledge of UK H&S legislation and best practices., • Excellent written and verbal communication skills are essential., • High level of integrity and professionalism with the ability to work on own initiative with little guidance maintaining discretion at all times., • Financial acumen and experience of using data to influence decision making., • Excellent communication, diplomacy and organisational, • Strong analytical and data manipulation skills., • Excellent use of IT and Microsoft packages. Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We realise that we need to be a good fit for you above all else – so here’s what you can enjoy about AND-E: • Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards., • Unmatched Work-Life Balance., • Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported — including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues’ health, wealth, and lifestyle. We offer: • 28 Days annual leave with the option to buy/sell up to 5 days holiday*, • 15% Discretionary Annual Bonus*, • Private Medical & Permanent Health Insurance*, • 4 x Annual salary Life Assurance*, • Health and Wellbeing Benefits: Including money back on health-related expenses (optician, dental, physio, etc.), Flu Jab vouchers, Virtual GP service, Employee Assistance Programme, and enhanced family-friendly policies (baby bonus & pension advisory service), • Financial and Lifestyle Support: Offers financial flexibility through Wagestream*, annual season ticket loans*, cycle scheme*, and £250 towards driving lessons for you and dependents*., • Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy—it’s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We’re committed to making the process accessible and are happy to help

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team. The last couple of years has seen Linaker grow exponentially and 2026 is no exception. Our client base continues to grow month on month and as a result we are now looking for a number of Mobile Technicians (Fabric Biased) across the UK ABOUT THE ROLE As a Mobile Technician, you will be responsible for delivering both planned preventative maintenance (PPM) and reactive maintenance across a number of client sites. The role requires a proactive, safety-focused individual capable of carrying out a broad range of building maintenance activities while maintaining high standards of workmanship, compliance, and customer service. WHAT YOU WILL BE RESPONSIBLE FOR · Completion of PPM works to schedule in the most proactive and efficient way possible. · Production of quotes, including correct parts and labour times required to ensure profitability, cost control and client satisfaction. Responsible for ensuring effective diagnostic of breakdowns and timely repair of equipment. · Record and document all work carried out and raise appropriate documentation. · Work in accordance with mandatory, health, safety, compliance and environmental requirements. · Ensure contractual SLA and KPI’s are met. · Ensuring all work records are updated as needed via the CAFM system. · Consistently promote high standards through personal standards. · Liaise with other departments, suppliers and other service providers. · Protect the company reputation by ensuring the company is always portrayed in a good light and carrying out any other reasonable duties deemed necessary to ensure the business can fulfil it’s moral, legal duties and obligations. · Able to communicate efficiently with client, helpdesk and Account management team to any matter arising. · Ensure equipment, tools, parts and company assets are calibrated, maintained and looked after in an appropriate manner. WHAT WE ARE LOOKING FOR Carry out planned and reactive maintenance tasks in a proactive, efficient, and safe manner Undertake a wide range of general building maintenance works including minor fabric repairs, painting and decorating, small carpentry works, and minor plumbing works Log tap temperatures in line with L8 / Legionella compliance requirements Complete emergency lighting flick tests as part of statutory PPM compliance Ensure all works are completed in accordance with company procedures, site standards, and statutory requirements Work in line with health, safety, environmental, and compliance obligations Support delivery of KPIs and SLAs by working to site maintenance plans Record all works accurately using the company CAFM or job management system Identify and report remedial works and raise quotations where required Liaise with clients, helpdesk, suppliers, subcontractors, and internal teams Maintain company tools, equipment, and assets in a safe and serviceable condition Always represent the company professionally at all times SKILLS & EXPERIENCE Strong written, verbal, and numerical skills Competent using Microsoft Office and mobile job management systems Excellent customer service and communication skills Broad understanding of general building maintenance duties Good working knowledge of Health & Safety legislation and safe systems of work Reliable, proactive, and able to work independently or as part of a team ESSENTIAL Full UK Driving Licence City & Guilds / NVQ Level 2 (or equivalent) in a relevant trade or building maintenance discipline Previous experience within a facilities management or building maintenance environment PREFERED Basic Health & Safety qualification (e.g. IOSH Working Safely or equivalent) NVQ Level 3 in a relevant building services or maintenance discipline Legionella Awareness / L8 Training Emergency Lighting Testing certification Asbestos Awareness Working at Height certification PASMA or IPAF Experience using CAFM systems (e.g. Job Logic, Concept, Maximo) THE PACKAGE · Starting salary DOE with annual pay reviews. · 25 Days holiday plus bank holidays. · Uniform and Tools provided. · Auto enrolment on the company Pension scheme, Death in Service available after qualifying period. INTERESTED If you like the sound of the above and want to be part of a fast-growing business, we would love to hear from you. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age

The Company Our client is a market leading manufacturing company due to a sustained period of growth they are now looking to recruit an Assistant Accountant. The Role • To ensure accurate processing of financial transactions to aid in the production of timely and accurate management accounts to aid senior management to make decisions that will benefit the company and its employees., • Responsible for the execution and maintenance of accurate transactional processing across all areas of finance while continually exploring ways to maximise the utilisation of our current ERP system and emerging technologies to automate day to day processes., • AR Invoicing and Credit Control Management., • Liaise with purchasing and sales to ensure effective customer & supplier maintenance, identify and resolve issues as they arise., • Prepare monthly balance sheet information for review., • Prepare quarterly VAT returns for review and submission., • Record supplier invoices for payment, log invoice queries and follow up to resolution-explore automation opportunities., • Create Supplier payment runs for approval-explore automation opportunities., • Providing ad hoc support to the finance team on other General Ledger items., • Support data gathering for internal and external audits. The Person • Will have previous experience in a similar role ideally in manufacturing., • Previous Finance Accounts experience essential., • Professional communication abilities, both written and spoken., • AAT/ACCA/CIMA qualification preferred., • Knowledge of customer service principles and practices., • Proficiency in MS Office applications, in particular Excel., • Excellent communication skills., • Attention to detail/accuracy of work. The Benefits • You will be working for a well-established growing employer., • An excellent salary., • A company experiencing continued growth, expansion and investment., • The company are fully compliant with the latest health and safety requirements for current safe working practices

Upholsterer / Furniture Restoration Technician (Field Based) Up to £30,000 + £34,000 OTE (Employed) - Full Training Provided Self Employed Options Available £45,000 Package Were excited to be recruiting on behalf of a long established, nationwide, furniture restoration business who operate in both the domestic and commercial furniture restoration sectors. This is a field-based role where youll be the face of the business in customers homes delivering high-quality repairs, clear inspection/liability reporting, and delivering top-tier customer service to new and existing customers. Upholsterer & Furniture Technician Employed package and benefits: Company van provided, with all tools required to do the job Company uniform Competitive basic salary plus attendance bonus and additional bonuses (Approx £400 per month) Well-paid weekend day rates Work is organised by area: only one postcode area per day (no constant cross-country travel) Ongoing learning and development (new products and repair techniques) Pension Bupa Employee Assistance Programme If youre an experienced Upholsterer, Furniture Repair Technician, Furniture Technician, Service Technician, or youve done in-home repairs/inspections on sofas, chairs, beds, mattresses or cabinetry, this is a strong move into a stable, well-supported role with proper training, structure, and progression. Upholsterer & Furniture Restoration Technician (Employed) Youll attend pre-booked appointments in your region, to complete: Furniture repairs and inspections to upholstery, cabinets, beds and mattresses Inspection and liability reporting using a custom-built app Professional customer communication from arrival to completion High standards in both repair quality and report quality, with the goal of keeping the furniture in the home, keeping the customer happy, and keeping the client fully informed through reporting Upholstery & Furniture Restoration Training and support: You wont be thrown in the deep end. Full training is provided at the West Midlands HQ with hotel and travel covered. Theres a dedicated training centre and experienced training managers to close any skill gaps and make sure youre confident before working independently. Youll also have access to head-office based Technician Managers for technical support whenever you need it. Upholsterer / Furniture Restorer Requirements Strong experience in upholstery and/or furniture repair (upholstery experience preferred) Full UK driving licence (required) Professional, customer-facing mindset calm, tidy, reliable, and confident communicating in a home environment High standards on workmanship and written reporting Work location Field-based / on the road (postcode-area scheduling) TPBN1_UKTJ

As Sales Executive you will be joining a global brand leader. With a bespoke training programme, you will be learning all about the product, delivering exceptional customer service and excelling in sales along with running a profitable retail centre. This role is all about developing business opportunities, managing and building relationships. Based in Newcastle this role is full time and permanent, Mon to Fri offering a starting salary of circa £27,000 and an OTE of £32,000. Key Accountabilities for the Sales Executive: Drive your self development by engaging with the training programme Undertake retail and customer service activities within the companies shop to optimise and exceed sales targets, profitability and customer satisfaction Identifying and researching new business leads Grow customer accounts via targeted cold and warm calling Visiting customers weekly, demonstrating products Manage cash and payment systems in accordance with company procedures and policies Assisting customers with sales, queries and after sales service Conduct stock takes as requested Re-stocking/replenishing items Understand the range of company products Administration of sales orders received Administer any returns Handle parts enquiries Attend training, meetings and company events onsite and at head office Skills and attributes required for the Sales Executive: Excellent customer service skills Ambitious, proactive and driven Keen interest in your own self development Ability to build relationships with customers and colleagues Clear communication skills, both written and verbal Highly organised High degree of computer literacy Customer centric individual Full UK driving licence What's in it for you? Starting salary circa £27,500 and an OTE £32,000 This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. 33 days' holiday (including 8 bank holidays), pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! The role is based on 37.5 hours a week 8.30 - 5.00 TPBN1_UKTJ

Outbound Sales Advisor - Big Rewards, Real Balance, Brilliant Benefits Our client is a trusted partner to some of the world's leading manufacturers and retail brands, specialising in appliance breakdown protection. When a fridge, dishwasher or boiler breaks down, they're the ones customers rely on to fix it fast. In the UK alone, almost 9 million customers trust their service. Right now, they're on the lookout for confident, driven people to join the team as an outbound sales advisor - a role that combines sales, customer conversations and a genuinely healthy work-life balance. What you'll be doing As an outbound sales advisor, you'll be: Calling existing customers to check their appliances are fully covered Using your personality and sales skills to upsell relevant products Building rapport and understanding each customer's needs Matching customers with the protection package that works best for them What's in it for you? £24,500 basic salary plus OTE of £7,200 per year A 4-week paid training programme to set you up for success Ongoing coaching, support and development from day one You don't need to worry about being thrown in at the deep end. You'll learn the systems, sharpen your sales technique and quickly feel confident speaking with customers. What we're looking for Proven experience in targeted sales Ability to work independently (home-based experience is a plus) Strong attention to detail and pride in getting things right first time Excellent communication and relationship-building skills A calm, organised approach with the ability to multitask Where you'll work This is a remote role, so you'll need reliable broadband and a dedicated workspace at home. Prefer office time? A brand-new, state-of-the-art office has just opened right next to Nottingham train station - come in as often as you like if you're local. Your working hours Monday-Thursday: 10:30-19:00 Friday: 09:00-17:30 Two 15-minute breaks plus a 30-minute lunch Career progression & development Joining as an outbound sales advisor opens doors across the business. With structured development and clear progression paths, many employees move into roles within HR, Tech, Finance, Marketing and more. Benefits you'll love 33 days annual leave (including bank holidays) Monthly sales bonuses and regular incentives Free annual protection plan (plus discounts for friends and family) Pension scheme with employer contributions up to 5% Life assurance (4x basic salary) Financial Services Health & wellbeing support, including gym discounts and healthcare costs Employee assistance programme Retail, travel, TV and mobile discounts Cycle to Work, car leasing, travel loans and more We really couldn't sell this role any harder… but that's where you come in. Apply now and take the next step in your sales career. #Newcastle Upon Tyne Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Resident Services Manager - Single Family Housing The organisation We are partnering with a well-backed residential property business operating within the Build-to-Rent sector, with a specific focus on Single-Family Housing. The organisation is growing at pace, supported by long-term investment, and is committed to creating well-managed neighbourhoods rather than short term tenancies. With an expanding UK portfolio, the business offers stability, clear direction, and the opportunity to contribute to the success of professionally managed family homes. The role As Resident Services Manager, you will take responsibility for a Single-Family Housing portfolio in the North East, reporting into the Head of Resident Services. This role blends property, estate, and tenancy management, with resident experience at its core. You will act as the primary point of contact for residents and contractors, ensuring homes are well maintained, communities operate smoothly, and service standards are consistently met. The Resident Services Manager will also support new home mobilisation and handovers, working closely with internal construction and maintenance teams. Key responsibilities include: Managing the lettings lifecycle, including viewings, tenancy agreements, check-ins, and check-outs. Acting as the main point of contact for residents, delivering a professional and consistent service. Coordinating planned and reactive maintenance across the portfolio, within agreed timeframes. Completing regular property inspections, site walkovers, and statutory compliance checks. Supporting resident engagement initiatives to improve satisfaction and retention. Liaising with contractors, local authorities, and community partners as required. Taking ownership of portfolio performance, including retention and resident feedback. Skills and requirements To be successful as Resident Services Manager, you will bring: Working knowledge of residential property, Single-Family Housing, or lettings management. Practical understanding of relevant property regulations and compliance. Experience managing check-ins, check-outs, and property inspections. Confidence using property management systems and Microsoft Office. Strong communication skills and the ability to manage complex situations calmly. A customer-focused mindset with strong organisational skills. A full UK driving licence and access to a vehicle. Why apply? This Resident Services Manager role offers autonomy across a Single-Family Housing portfolio, backed by a supportive central team and long-term investment. It suits someone who enjoys ownership, resident interaction, and contributing to the success of growing communities. Interviews are ongoing, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know. TPBN1_UKTJ

Technical Sales Consultant / Heat Pumps and Solar PV An exciting opportunity for a technically minded sales professional to support customers with renewable energy solutions, managing the full sales process from enquiry through to conversion within a growing, sustainability-focused organisation. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Sales Executive, Renewable Energy Sales Consultant, Business Development Executive, Field Sales Executive SALARY: £26,000 to £40,000 per annum Basic (depending on experience) / £50,000 - £65,000+ OTE (uncapped commission) + Benefits LOCATION: Flexible after initial training time which is office based in North Shields Field Based role covering the following locations: Darlington, Durham, Hartlepool, Hexham, Middlesbrough, Newcastle upon Tyne, North Shields, Northumberland, Stockton-on-Tees, Sunderland, Teesside JOB TYPE: Full-Time, Permanent Please note: A full clean UK driving licence is essential JOB OVERVIEW We have a fantastic new job opportunity for a Technical Sales Consultant to join a forward-thinking organisation operating within the renewable energy and low-carbon heating sector. As a Technical Sales Consultant, you will guide customers through their home energy transition, managing inbound enquiries, producing compliant technical designs, and converting leads into successful installations. This role suits a commercially driven individual with strong technical knowledge of heat pumps and solar PV, who enjoys consultative selling and building long-term customer relationships. The Technical Sales Consultant will work closely with internal teams to ensure high standards of compliance, customer satisfaction, and sustainable business growth. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Technical Sales Consultant include: • Lead Management: Responding to inbound sales calls, emails, and online enquiries and qualifying prospects, • Sales Conversion: Following up on quotations, identifying decision-makers, understanding requirements, and closing sales, • Customer Engagement: Handling customer queries and complaints professionally to maintain high satisfaction levels, • Technical Solution Design: Producing compliant designs and quotations for heat pump, solar PV, and battery systems, • Regulatory Compliance: Ensuring all sales activities meet MCS standards and consumer code requirements, • Business Development: Building repeat business and developing relationships with contractors and developers, • CRM Management: Maintaining accurate customer records and sales pipeline data within the CRM system, • Industry Representation: Attending trade shows and delivering CPD presentations when required, • Collaboration: Sharing insights with colleagues and contributing to continuous improvement initiatives CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in a technical or consultative sales environment, • Strong understanding of domestic heating systems, including heat pumps and solar PV, • Experience with heat loss calculations and basic system design, • Confident use of CRM systems for pipeline management and forecasting, • A customer-focused approach with excellent communication skills, • A full, clean UK driving licence DESIRABLE • Experience working within the renewable energy or low-carbon sector, • Familiarity with MCS standards and compliance requirements, • Experience delivering technical presentations or CPD sessions, • A proactive approach to identifying new business opportunities BENEFITS • 25 days holiday + bank holidays, • Extra day off for your birthday, • Long-service leave milestones*, • 10 days sick pay (following qualifying period), • Access to Mental Health & Wellbeing Support, • EV Salary Sacrifice Scheme, • Bonus Scheme*, • Company Mobile Phone, • Company socials and team events, • Continuous learning & development including paid for training & qualifications*, • Strong focus on work-life balance *Subject to terms and conditions HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14262 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Tyne and Wear, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Zenith are looking to recruit an experienced HR Trainer to work from its head office in Hebburn. As an HR Trainer you will be a commercially minded HR professional, providing practical HR support to Zenith customers as part of the Recruit, Retain and Thrive project. Also, from April 2026 deliver high-quality teaching, learning and assessment for HR apprenticeships (primarily Level 3 HR Support, with potential to support Level 5 in time), making sure learners achieve on time and employers see value. You must have real HR experience in industry and be confident translating “what good HR looks like” into training, coaching and documentation for learners and employers. You will also work to funding/compliance standards, Ofsted expectations and Zenith’s internal quality framework. Role responsibilities: HR Support (Client-Facing) * Be a named HR contact for a portfolio of Zenith customers, providing timely, inclusive, risk aware advice on ER, absence, performance, probation, recruitment and onboarding. * Draft/ review HR documentation (contracts, handbooks, policies, letters) in line with UK employment law and ACAS guidance. * Coach line managers to handle day-to-day HR issues confidently and consistently. * Align HR support to business needs - retention, engagement, restructuring, growth hiring. * Spot opportunities to introduce Zenith’s wider services (recruitment, apprenticeships, skills bootcamps, commercial HR training) and pass into the wider team. * Create and foster a peer network of HR managers. Apprenticeship Delivery & Teaching * Deliver engaging workshops/sessions (face-to-face and remote) * HR legislation and policy * Recruitment and selection * Employee lifecycle and onboarding * Performance management and appraisal * Employment law and ethics * HR systems and data handling * Prepare lesson plans and schemes of work that meet the apprenticeship standard and reflect current HR practice. * Use initial assessment to tailor learning for apprentices with different starting points. * Liaise with employers to make sure training reflects live HR tasks in their business. * Set, mark and give feedback on work-based tasks, portfolio evidence and EPA readiness. * Promote Maths/English in context (e.g. interpreting HR metrics, writing HR reports). Learner & Employer Management * Manage a caseload of learners and employers, ensuring timely achievement and progression. * Monitor progress on the e-portfolio/LMS and intervene early where learners fall behind. * Provide impartial IAG on HR career routes (HR Assistant → HR Advisor → CIPD, etc.). * Deliver commercial or CPD HR training when required. Quality, Compliance & Safeguarding * Ensure compliance with awarding body, ESFA and Ofsted requirements - including audit readiness, IQA and accurate record keeping. * Attend caseload reviews and contribute to internal and external audits. * Promote Safeguarding, Prevent, British Values and EDI in all sessions. * Maintain up-to-date knowledge of employment law, CIPD standards and changes in the HR sector. * Deliver against internal KPIs for retention, success rates, employer satisfaction and documentation. Person Specification Essential CIPD Level 5 (or strong equivalent HR generalist experience). Recent in-house HR/people experience in a commercial or industrial setting. Confident delivering to groups and 1:1, in person and online. Strong written skills - policies, letters, feedback to learners. Good working knowledge of UK employment law and HR best practice. Experience using online learning/assessment platforms. Organised and able to work to targets (learner progress, achievement, customer SLAs). Full, clean driving licence and access to a vehicle; flexible to travel across the region. To believe in and demonstrate Zenith’s values and team charter behaviours. Be willing to work flexible hours and locations as required, be committed and enthusiastic. Desirable Teaching/assessing qualification (AET/PTLLS, CAVA/TAQA, or willing to work towards). Experience of apprenticeships/work-based learning and Ofsted/ESFA requirements. Experience with SMEs where HR is being built from low base. Understanding of how AI/HR tech is emerging in people functions (nice to have for futureproofing delivery). Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the Northeast. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch – we’d love to hear from you! Benefits of working with Zenith: Enhanced Holiday Package – Enjoy more time off to recharge. Great Working Environment – Supportive, collaborative, and positive culture. Free Parking – Convenient and cost-saving for all staff. Pension Salary Sacrifice – Tax-efficient way to boost your retirement savings. Cycle to Work Scheme – Promote health and sustainability. Extra Pension Contributions – Additional employer contributions after probation. Hybrid Working – 1 day per week working from home (after probation). Social Gatherings – 4 events per year to connect and celebrate. Death in Service (DIS) – 4x salary for peace of mind. Training & Development – Continuous learning and career growth opportunities. Employee Assistance Program (EAP) – Includes a wellbeing app for mental health support. Birthday Off – Celebrate your special day with an extra day off

We are working with a leading organisation in the building systems and engineering sector to recruit an experiencedSenior Automatic Door Technician to support and develop service engineering teams across multiple northern regions. Applicants must have hands-on experience as an Automatic Door Technician and knowledge of automatic sliding, swing, revolving and safety door systems. Approximately 40k dependant on experience. Training can be provided for supervisory duties. The successful candidate will play a key role in overseeing field-based technical teams, ensuring service delivery remains consistent, compliant, and customer-focused. You'll act as a mentor, auditor, trainer, and technical escalation point, with regular travel and close collaboration with regional offices. Key responsibilities included: Reviewing and assessing technician capability, performance, and working practices Carrying out structured audits covering HSQE, RAMS, PPE, vehicles, tools, plant, and stock Delivering formal and informal training Identifying skills gaps and creating tailored development plans Supporting technical escalations and providing expertise to service teams and offices Conducting site-based audits across multiple regions Assisting with estimating, office support, and operational tasks when required Supporting IT systems and digital tools used by field engineers Acting as first-line escalation for out-of-hours call-out activity on a rota basis Researching and proposing new training initiatives to add value to the business Maintaining strong communication between geographically spread teams The Senior Automatic Door Technician will require: Extensive hands-on experience as an Automatic Door Technician Proven technical knowledge of automatic sliding, swing, revolving and safety door systems Experience working withing the construction industry Proven background in coaching or training technical teams Confident delivering technical information clearly Self-motivated, organised, and comfortable working independently Professional, positive approach with excellent communication skills Full UK driving licence and flexibility to travel as required Benefits include: 25 days annual leave, plus bank holidays Paid Birthday Leave Life Assurance Scheme Cycle to Work Scheme Enhanced Maternity and Paternity Pay ...and more! If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply click 'Apply Now' to submit your application. We wish you the best of luck in your job search! TPBN1_UKTJ

Administrator - Gateshead Employer - Housing and Property sector Working days: Monday to Friday - First 2 weeks working full time in the office, after 2 weeks it will be hybrid working. Working hours: 9am to 5PM Pay rate: £13.31 What You'll Do: As our Administrator, you will be the backbone of our office, ensuring everything runs smoothly and efficiently. Your responsibilities will include: Managing incoming correspondence and directing inquiries to the appropriate team members. Maintaining accurate records and data entry to support housing operations. Assisting in scheduling appointments and coordinating meetings. Preparing reports and presentations to support decision-making. Providing exceptional customer service to clients and stakeholders. Collaborating with team members to streamline processes and improve workflows. Desirable Skills and Experience Previous experience within a housing, local authority, or public sector environment Experience dealing with customers or residents Knowledge of housing management systems Who You Are: We're looking for someone who is not only skilled but also enthusiastic and ready to take on new challenges. The ideal candidate will possess: Strong organisational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent communication skills, both written and verbal. A proactive and positive attitude towards problem-solving. Experience in an administrative role, preferably within housing or a related field. Ready to Apply? Send your CV! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Freight Coordinator - Join the UK's Fastest Growing Freight Forwarder! Location: Newcastle Salary: £27,000 - £40,000 DOE Job Type: Full-time, Permanent Holidays: 25 days + benefits package Working hours - business hours including flexible finish on Fridays Are you an experienced Freight Coordinator / Freight Forwarder looking to join a business that's going places? This multi-site, global logistics company is officially recognised as one of the fastest growing freight forwarders in the UK and is currently building a high-performing super team at their expanding office. If you have experience in Sea Freight, Air Freight, Road Freight or Multimodal within a freight forwarding environment, this is a genuine career-defining opportunity with long-term progression. The Role - Freight Coordinator You'll be responsible for managing shipments end-to-end while delivering outstanding service to key accounts. Key responsibilities: Manage day-to-day import and export shipments (Sea, Air, Road & Multi-modal) Handle key blue-chip accounts and deliver exceptional customer service Raise and manage job files and shipping documentation Invoice jobs on completion Negotiate with suppliers, carriers and partners Work closely with the sales team on quotations and shipment updates Process jobs using the company's in-house freight management system What We're Looking For Essential experience: Proven experience working for a Freight Forwarder Strong knowledge of at least one of the following: Sea Freight Air Freight Road Freight Multi-modal Freight Customs / Import / Export You'll be: Organised and detail-oriented Confident managing multiple shipments at once Customer-focused and commercially aware Comfortable working in a fast-paced, growing environment The Package £27,000 - £40,000 salary (depending on experience) 25 days holiday Benefits package discussed at interview Real career progression within a rapidly growing UK freight forwarder Supportive, ambitious and high-energy team environment Why Join? Join the UK's fastest growing freight forwarding business Be part of a company that is investing heavily in growth and people Excellent long-term career development opportunities Work with a modern, forward-thinking logistics business Apply now if you're a Freight Coordinator, Freight Forwarder, Import/Export Clerk, or Multimodal Operator looking for your next big step. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Are you a data-driven professional with a passion for commercial and financial analysis? We are looking for a Commercial Analyst to join our team and provide critical insights that drive strategic business decisions. This is a hybrid role based in Newcastle, offering the opportunity to work closely with senior leadership and cross-functional teams. Key Responsibilities: Provide high-quality financial and commercial analysis to support senior management decision-making, including board papers and business cases. Analyse sales performance, market trends, and competitor activity to inform business strategy. Evaluate new business opportunities, investments, and acquisitions through ROI, risk, and financial modelling. Lead financial due diligence for potential investments and acquisitions, partnering with Finance and Legal teams. Support commercial negotiations with key partners by providing insight, challenge, and scenario analysis. Identify growth opportunities within the existing event portfolio and model future event opportunities. Deliver revenue and cost trend analysis, highlighting efficiencies and opportunities for improvement. Collaborate with senior leadership and cross-functional teams to ensure data-driven decision-making aligned with company objectives. What We’re Looking For: Strong analytical skills with the ability to interpret and analyse complex data effectively. Experience in commercial and financial analysis. Excellent communication and interpersonal skills. Commitment to outstanding customer service and stakeholder engagement. Proficiency in Microsoft Office, particularly Excel, and familiarity with data analysis tools. Ability to work collaboratively in a team and adapt to a hybrid working environment. Why Join Us: Competitive salary of £40,000-£45,000 depending on experience. Hybrid working with a modern office in Newcastle. Opportunity to work on strategic projects that impact the growth of the business. Collaborative and supportive team environment

Job Title: Material Sales Co-Ordinator Location: Office / Showroom based in Boldon, Tyne & Wear Salary: £24,000 - £26,000 per annum DOE plus monthly bonus Job Type: Full Time, Permanent Working Hours: Mon-Fri 9am-5pm (37.5 hours per week) About us: Trotec develops, manufactures and markets laser systems for marking, cutting and engraving and is a leading supplier of engraving materials. Trotec sets the standards in flat bed laser technology, servicing customers in more than 90 countries and has more than 600 employees worldwide. We are the recognised technological leader in the international market for laser cutting machines, laser engravers and laserable material. We are now have a fantastic opportunity to recruit for a highly motivated Material Sales Co-ordinator, to join our consumables division at our UK headquarters in Boldon Business Park. About the role: The role is office based, working in close support of the Materials Division Manager, you will have responsibility to manage a defined geographical territory and support the implementation of department development projects. For your defined territory you will liaise with clients, building relationships, process orders and ensuring their fulfilment, encouraging customer onboarding of Webshop, handling direct enquiries and queries by telephone & email. Duties include, but are not limited to, proactive client contact, creating quotations, price negotiation, sending samples, processing orders, project support and department administration whilst ensuring our clients receive the very best customer experience. You will be working in partnership with our Machine Sales and CRM tools, to nurture and expand regional business from referrals, leads and trade events with a view to growing sales in your geographical area. About you: You are organised, believe in delivering great customer service and value working as part of a team. You are a logical thinker, with good IT skills, and possess excellent telephone and email manners. You are comfortable with directly contacting customers to pursue cold/warm leads, working to targets and demonstrated experience of this will be beneficial. The ability to demonstrate contribution to implementing or delivering internal or external improvement projects would also be an advantage but is not essential. Experience & Knowledge Ability to communicate confidently at all levels with different types of business customer Well organised with a methodical approach and the ability to resolve issues using initiative Good IT/technology skills through business experience or personal interest Experience of working with SAP and CRM systems preferred, however training and support will be given You must be a team player as well as be comfortable working on your own area Abilities & Skills High level of customer service skills Strong IT skills Clear and confident communicator Good work ethic, organised and self-motivated Confident ability to make & receive phone calls when required Confident decision maker when empowered What Trotec has to offer: A modern, fun and friendly working environment A good work-life balance A dynamic business environment Variety in the role Comprehensive training and on-boarding process Permanent position within a multinational technology business 33 days holiday (inc bank holidays) Holiday purchase & salary sacrifice pension schemes Uniform provided Office based in Boldon, Tyne & Wear with free parking Please click the APPLY button to send your CV & Cover Letter for this role. Candidates with the relevant experience or job titles of; Customer Service Administrator, Customer Service Coordinator, Service Coordinator, Service and Operations Coordinator, Sales Coordinator, Material Sales Coordinator, may also be considered for this role. TPBN1_UKTJ

Job Title: Vehicle Valeter (Quality Inspector) Location : Newcastle Salary : 25,479.83 Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, committed to delivering exceptional service and are looking for an opportunity for training and development - we would love to hear from you Key Responsibilities: Ensure all vehicles are thoroughly cleaned and prepared for rental according to company standards Conduct thorough inspections for pre and post-rental damage, reporting any issues to the Branch Manager Perform debowse tasks in line with safety guidelines Complete fuel sheets accurately, recording all necessary readings Maintain cleanliness and organization of work areas, including wet and dry bays and store rooms Assist with the preparation of sales vehicles, including livery removal and minor damage polishing Ensure the security of the compound and vehicles Conduct daily checks on equipment to ensure proper functionality Record all vehicle damage accurately and report it to the office for further investigation Manage the yard to ensure vehicles are organised neatly and in accordance with security guidelines Adhere to all company policies, procedures and safety regulations Ensure the security of the compound and vehicles at all times Assist with vehicle delivery and collection as required. Company Overview: Thrifty is the largest privately owned leasing company in the UK with 89 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! Don't miss out on the chance to join a dynamic and rapidly growing team in a thriving environment! APPLY NOW and joinus! TPBN1_UKTJ

PRINCIPAL RESPONSIBILITIES Here at Latus we have ambitious growth and strategic plans to grow our business over the next year. With this in mind, we are looking to grow our teams and require like minded and professional people to support our journey To provide a wide range of company services on our clients sites throughout the UK to the highest possible standard. To achieve this, an OH technician is required to either drive a mobile medical unit (if applicable and assigned) or own vehicle if room-based. ROLE & RESPONSIBILTIES Drive a mobile medical unit (approximate size of an ambulance) or own road worthy vehicle to provide our services on client sites throughout the UK. Provide a wide range of company services on our clients sites such as: Hearing tests, Lung function tests, Skin checks, Hand-Arm Vibration Syndrome (HAVS) assessments, Vision screening, Job specific medicals (e.g. FLT driver medicals), Drug & alcohol screening, Blood pressure checks and Wellbeing assessments. The role involves working away from home with overnight stays for up to 4 nights most weeks (i.e. leaving home Monday morning and returning to home Friday evening). We operate a 24/7 service so the individual should be prepared to work shifts including early starts, evening and night shifts. The role is essentially Monday to Friday however some weekend work may occasionally be required. Ensure targets and KPIs are met whilst maintaining Company protocols and workplace rules and procedures. Ensuring a fantastic level of customer service is provided at all times to ensure the satisfaction of our clients and their employees alike. Display a positive and willing attitude towards your work Actively support and promote Latus Group and all its policies. TRAINING AND DEVELOPMENT Commit to and take responsibility for continued personal development Take responsibility for maintaining evidence of continued personal development Attend all relevant training internally and externally Share learning experiences with other team members Be willing to commit to undertake relevant training for formal qualifications To discuss ones own development needs with the Training & Quality Manager in order to consistently achieve best practice and continuously improve personal performance Willing to pursue further qualifications as deemed necessary within current legislation SKILLS/EXPERIENCE REQUIRED Previous experience delivering Health Screen services, or experience of a health and wellbeing background. Excellent communication skills at all levels. Excellent customer service / client focus skills. Computer literate and competent with Microsoft Office (Outlook, SharePoint, Word, Excel, Teams). All work is carried out on PC/laptop using bespoke Occupational Health software and specialist testing equipment. Full UK drivers licence, with a maximum of 6 penalty points. Has to be able to provide secure offsite parking for the mobile medical unit (if mobile unit is assigned). Able to work under own initiative. Pro-active attitude, able to make decisions and prioritise. Good time management skills with ability to work towards tight deadlines. Problem solver with a positive attitude. Attention to detail with emphasis on data recording. TPBN1_UKTJ

We’re looking for a Senior Architectural Technologist, Interested? Are you ready to be recognised for your contributions, thrive in your career, and join a leading organisation with great employee benefits? If you're seeking a new challenge, you might be just who we're looking for. The team: An opportunity has arisen for the role of Senior Architectural Technologist within Design & Energy Services, who provide multi-disciplinary design, technical, Quantity Surveying, and Project Management professional services to the Council across a wide-ranging scope of projects to housing, schools, and public building portfolios, energy schemes, and the management of demolition projects. About the role: We are seeking a highly motivated professional with a background in Architectural Technology, who can demonstrate that their knowledge, skills, and experiences align to the criteria of the Job Profile, and who can effectively work collaboratively with other disciplines both within the team and across wider Services. Key Responsibilities: * Provide a technical design function across all stages of the RIBA Plan of Work 2020, either as a single discipline / project lead, or collaboratively as part of a wider team, leading the production of technical drawings, construction detailing, specifications and schedules, for a wide range of projects, major and minor, across the Council’s portfolio of housing, schools and public buildings, including Energy and demolition schemes. * Undertake site visits and surveys, prepare briefs / scopes / programs / risk registers, and deliver schemes to budgets with attention to quality assurance, with technical skill, whilst maintaining robust project and contractual audit trails in line with Service Operational Procedures. * Be focused on Customer satisfaction through the delivery of high-quality projects. * Support the delivery of schemes with the arrangement, management and coordination of external consultants and specialist suppliers, reviewing / coordinating all project information. * Fulfil the duties of Principal Designer in accordance with the Construction (Design & Management) Regulations 2015 and The Building Regulations / The Building Safety Act. * Provide Line Management to a technical design team, with strong mentoring skills, and promotion of professional development. * Other responsibilities allocated appropriate to the grade of the post to meet the needs of both the Service and the organization beyond. Essential Criteria: * Knowledge: Technical design competence; Understanding of processes aligning to the RIBA Plan of Work 2020, Codes of Practice, Statutory Regulations, CDM 2015, The Building Safety Act (including high-risk buildings), and site practices; Project safety; Traditional, non-traditional and modern methods of construction; Sustainable design solutions; Proficiency in AutoCAD (including REVIT) and NBS Chorus; Equality, diversity & inclusion. * Qualifications: Degree in relevant professional discipline or demonstratable post-qualification experience in lieu of degree; Membership of a relevant professional body or willingness to progress to membership; Current UK driving license with access to either a car or means of mobility support. * Experience: Surveys, scoping, understanding and arranging relevant pre-construction information; Coordinating and reviewing multi-disciplinary design information and value engineering; Strong analysis and problem-solving skills in challenging technical and construction environments; Contract Administration / Project Management of construction contracts; Awareness of emerging trends such as digital transformation, Net Zero, sustainability, and AI / digital collaboration platforms; People / team management; Excellent oral and written communication skills; Computer literate across the Microsoft Office suite. A bit about Gateshead Council: Gateshead is a constantly changing Borough combining modern facilities with a fascinating heritage, and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector-leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills, and who want the chance to demonstrate how good they are. What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights! * Competitive salary: £48,226 - £51,356. * Outstanding pension contributions. * Annual leave: Starting at 28 days, rising to 32 days in time. * Flexi time scheme: Up to 26 flexi days per year. * Hybrid working arrangements. * Workforce development opportunities. * Health and wellbeing support: Including discounted membership to GO Gateshead Leisure Services and cycle to work scheme. * Benefits platform: Access to VIVUP for discounts and offers. It’s time to apply! We’re delighted that you want to come and work with us. Application Instructions: To apply, please forward your current CV and a covering letter of no more than 1000 words demonstrating how you meet the essential criteria of the job by midnight on 22nd February 2026. CV Requirements: * Ensure your CV clearly aligns with the requirements of the role. * Highlight your relevant skills, knowledge, and experience. * Include two referees. Covering Letter Requirements: * Detail how your skills and experience align with the essential criteria and responsibilities of the role. * Include specific examples to illustrate your experience (STAR criteria). For an informal discussion or assistance prior to application, please feel free to contact Julia Soulsby at (phone number removed), or via email as noted above

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience • GCSE Maths and English (or equivalent), • None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification), • Good working knowledge of Microsoft Office and data entry systems, • Full clean driving licence, • Experience in similar sales /customer service environment., • Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales

IT First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-timeJoin a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies.Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills.Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged.To apply for the IT First Line Service Desk Analyst position, please submit your updated CV

A leading supplier in glazing systems is seeking an Office Administrator / Customer Service professional to join their on-site team in the United Kingdom. This role involves handling customer enquiries, providing exceptional service, and supporting daily office operations. Ideal candidates will have