Office customer service jobs in Newcastle Upon Tyne - Page 3Create job alerts

The Rewards and Benefits on offer; • Supportive team culture., • Development and progression opportunities., • A role where your decisions make a real impact., • Monday - Friday 9.00 – 5.00 (1 hour for lunch), • 25 days holidays + bank holidays increasing to 28 after 5 years, • Pension – Employee 5% and Employer 3%, • Parking on site, • Death in service 3 times salary, • Employee Assistance programme, • Discount platform, • Day off for your birthday, • Free flu jabs for anyone that wants to have them, • Cycle to work scheme, • Salary sacrifice Season ticket for the metro, • Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period) The Company you’ll be working for; MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response. The Role you’ll be doing; • Manage a caseload of motor claims and settle them promptly., • Handle AD/TP, Credit Hire, and PI claims within authority limits., • Make accurate liability decisions and maintain quality file records., • Communicate with policyholders, third parties, solicitors, engineers, and brokers., • Identify potential fraud and manage litigated claims., • Proactively capture third parties to reduce claim costs. About You; • Previous experience in Motor Claims is essential, • Strong communication skills., • Confident decision-making ability., • Good understanding of motor liability and litigation., • Ability to prioritise and work under pressure., • A proactive, team-focused approach., • Organised and proactive in progressing claims., • Provides solutions and demonstrates initiative., • Acts as a role model and continuously develops skills

Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: £27,000 - £35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where requiredAbout you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situationsDesirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using XeroHours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards.Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role

Job Tittle: Customer Service Advisor Location: Boldon Colliery Salary/Hourly Rate: £12.37 Job Type: Temporary ongoing - may lead to perm contract Working hours/days: 5 days out of 7 - Monday - Sunday, Between 8am-6pmHR GO Recruitment are looking for an enthusiastic and energetic character to join one of the professional services companies based in Boldon Colliery as an Customer Service Advisor. The ideal candidate will be customer service focused, able to work as part of a team or individually.. You will be responsible for handling calls and queries in a polite and professional manner. General Duties of Customer Service Advisor: Handling incoming calls from customers regarding furniture deliveries and product quality queries Providing updates on delivery schedules, tracking information and order status Assisting customers who have received damaged, faulty or incorrect items Logging delivery or quality issues accurately on the internal system Liaising with warehouse, logistics and quality teams to resolve customer issues Arranging replacements, collections or returns where required Ensuring customers are kept informed throughout the resolution process Delivering a professional and empathetic customer service experience at all timesGeneral Requirements of Customer Service Advisor: Excellent listener and communicator. Previous experience in fast paced office/call centre environment. Strong customer service skills.If you are interested in the Customer Service Advisor based in Boldon Colliery hit the 'apply now!' button for an immediate interview

More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we’re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We’re always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You About You Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. About The Company How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We’re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch

Our client works in partnership with a major UK high street bank, managing their personal lending services. We are looking for a Customer Service Advisors to join their Contact Centre team in Newcastle to provide support to customers, calling with enquiries and requests about their loan account. Our client is putting their customers at the heart of everything they do every day. Is that you? Do you have a passion for helping make things simple and easy for customers? Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas? Do you get satisfaction from knowing you've helped achieve the right outcome for a customer, and even better getting it right first time? Then this is a role you will be interested in. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas. And through all this achieve core Key Performance Indicators Work Environment The role is an office based within Newcastle, with easy accessible bus and train links. Our working hours are between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends - we usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues. Please apply online today

IT First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-timeJoin a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies.Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills.Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged.To apply for the IT First Line Service Desk Analyst position, please submit your updated CV

360 RECRUITERS – READY TO EARN WHAT YOU’RE REALLY WORTH? If you’re a confident, billing 360 recruiter who knows you could (and should) be earning a lot more, this is your sign. Recruited UK is expanding — and we’re looking for ambitious 360 recruiters to join our 5-star branded business on a self-employed, business-within-a-business model. Why work employed, earning capped commission, and building someone else’s dream… When could you build your own income stream with the backing of an established brand? Why Join Recruited UK? At Recruited UK, you get the freedom of running your own desk — without the risk, cost, or headaches of setting up alone. We provide: * Full database access * Premium search engines * All advertising covered * Complete back-office support * Senior administrator handling GDPR & legal compliance * 5-star branded company backing * Incredible team environment & leadership support You focus on what you do best: Winning business. Filling roles. Billing big. We take care of the rest. The Earnings Potential? This isn’t “on target earnings.” This is real potential. If you’re confident in your abilities, there’s a genuine opportunity to earn £80K+ per year — and for top billers, potentially 3x what you’d earn in a typical employed role. No caps. No glass ceilings. No being held back. Just high commission, high reward. Who We’re Looking For * Experienced 360 recruiter Self-motivated & commercially driven * Confident in winning and developing business * Hungry to earn more * Customer Service focused Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible. If you have not been contacted within 5 days, then unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities. If you feel you match the criteria above, please apply

Assessment day 5th of March** Customer Service Advisor Location: Newcastle (Hybrid Working) Our prestigious client is urgently seeking additional customer service advisors for their busy team. Please be aware their is specific employment screening as below before applying. Pre-Employment Screening Due to the sensitive nature of the information handled within this role, all successful applicants will be required to pass Non Police Personnel Vetting (NPPV). This includes criminal record and intelligence checks, financial screening, identity verification, and, where applicable, background checks on close associates. Applicants must have been resident in the UK for a minimum of three years to allow these checks to be completed. This is an excellent opportunity for an individual with prior experience in a contact centre or customer service environment, where delivering a consistently high standard of customer care is essential. The successful candidate will be confident in managing a range of customer enquiries and committed to providing a high-quality service experience. You will be joining an award-winning pensions administration business that places scheme members at the centre of its operations. Our services include scheme administration, first-time outsourcing, member communications, and scam protection. Key Responsibilities Manage a high volume of inbound calls in a professional, courteous, and timely manner. Identify customer needs and provide appropriate, accurate solutions or alternatives. Maintain accurate and up-to-date records of customer interactions within internal systems. Deliver a consistently high standard of customer service at all times. Work collaboratively with colleagues and other business areas to ensure effective resolution of queries. Candidate Profile Essential Requirements: GCSE Grade C/4 or above in English and Mathematics. Previous experience within a contact centre, customer service advisor, or telephone-based office role, or a comparable customer-focused position. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong interpersonal skills, with the ability to build rapport and manage a wide range of customer interactions. Demonstrable organisational and planning skills, with the ability to manage competing priorities effectively. The ability to remain calm and professional when working under pressure or handling challenging situations. What our client offers Competitive salary and annual discretionary bonus 25 days' annual leave, with buy/sell flexibility Pension contributions with employer matching Healthcare plans and life assurance Retailer discounts Flexible benefits scheme Employee Assistance Programme and digital GP service Paid volunteering days Referral bonus scheme

Join Our Client as a Customer Service Administrator! Are you an enthusiastic and forward-thinking individual looking for an exciting opportunity for the next 6 months? We are seeking 3 Customer Service Administrators to join our client's friendly team on a temporary basis. If you're ready to provide exceptional customer support, we want to hear from you! Position Details: Contract Type: Temporary (March - September) Hourly Rate: £14.00 per hour, paid on a weekly basis through Office Angels Start date: Monday 30th March Official office hours: 9am-5pm (Monday to Thursday), 9am-2pm(Fridays) Weekend cover will be required (max 4 hours) on a rota basis Location: Based near Benton in a Dog-friendly office with free onsite parking and accessible via public transport Hybrid Work: You will work full time in the office until training is completed, after which a hybrid pattern of 3 days in the office and 2 from home can be agreed upon.Role Overview: As a Customer Service Administrator, you will be the first point of contact for our customers, offering advice and aftersales support for products. Your responsibilities will include: Handling e-commerce customer communications via email and phone Liaising with our fulfilment warehouse to ensure smooth order transitions Recording all communications, returns, and stock movements Processing credits and identifying sales opportunities Spotting trends in customer feedback and sharing insights with the teamWhat We're Looking For: Experience: 2-3 years of customer service experience preferred Skills: Excellent verbal, written, and interpersonal communication skills Computer Literacy: Proficiency in Word, Excel, CRM Software, and Order Management Software Traits: Approachable and self-motivated Abilities: Strong attention to detail and excellent time managementWhy Work With Us? Here are just some of the benefits you can expect while working on behalf of Office Angels: Direct employment, ensuring you're well looked after Access to discount vouchers with many high street brands Eye care vouchers Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (based on weekly accrual)Join Us! If you're ready to take ownership of your customer service responsibilities and contribute to our client's high customer satisfaction rate, apply now! Your next adventure awaits! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our client in the Marine business is offering an exciting opportunity for a Senior Electrical Design Engineer to join their team at their office in Gateshead. As a Senior Electrical Design Engineer, you'll be at the forefront of the marine industry, applying your skills and experience in an environment where excellence is the standard. This position is responsible for the design, specification and testing approval of marine electrical equipment. Duties will include the production of detailed technical specifications, drawings and test procedures for electrical /control systems, in accordance with contract specifications and company procedures. In this role, you will work as part of a multidisciplinary team designing specialist naval deck machinery, including winches, reelers, and cranes. The Role Prepare electrical schematics and block cable diagrams using 2D CAD systems, as well as specialist electrical design software (e.g., Auto-CAD Electrical, EPLAN, WSCAD etc.) Prepare and maintain technical specifications, commissioning and system test procedures for marine electrical equipment. Provide technical support to internal and external customers as required. Assist in the review, co-ordination and approval of technical documentation received from suppliers and customers (particularly with respect to motors, variable speed drives and the design / layout of control panels and operator control stations). Provide technical support to tender activities including estimating, specification development and bid compliance review. Carry out electrical calculations associated with equipment sizing, harmonic emissions and arc flash electrical safety assessments. Review configuration of motor variable speed drive control systems. Identify and develop R&D and Continuous Improvement opportunities. Investigate Product Safety and Technical problems using structured problem-solving techniques. Manage supplier interfaces and provide technical assistance / test result approval to suppliers. The Person B.Eng./B.Sc. in either Electrical Engineering/Control Engineering, or equivalent technical capability based on practical knowledge and experience. Competent user of a recognised electrical CAD package (AutoCAD, EPLAN, etc.) in the production of electrical drawings and schematics. Creation of control panel layout drawings and Engineering Bills of Materials. Good understanding of fundamental electrical and mechanical principles, with experience of practical engineering applications intended for use in a marine environment, or related industries. Experience of working in a highly regulated industry. Functional/Technical Competencies and Levels Knowledge of AC induction motor / PM motor control systems and variable speed drive technologies. Knowledge of EMC and harmonic emission control practices. Knowledge of design verification and validation processes to ensure equipment complies with customer requirements. Basic knowledge of electrical equipment reliability and safety control mechanisms and how these are verified using FMECA, HAZOP and ARM analysis tools. Excellent written & verbal communications Operation of 2D CAD systems Configuration control using data management systems Knowledge of the engineering change / version control process. Role Specific Dimensions Internal Interfaces (KM): Sales and Marketing, Quality, Export Control, Engineering, Operations, Projects, Procurement, Stores & Logistics, Finance, Field Service/Aftermarket External Interfaces: Customers, Suppliers, Marine Classification Societies, Defence Authorities / Navies. What we can offer An exciting and important position working for the world-leading supplier of maritime solutions An inspiring and safe work environment Professional development and career opportunities We offer hybrid working arrangement

Temporary Receptionist Opportunity! Are you a friendly and organised individual looking for a temporary role that allows you to shine? Our client is seeking a Temporary Receptionist to join their team for a minimum of 8 weeks! This is a fantastic opportunity to make a positive impact and be the welcoming face of a large organisation. Position Details: Contract Type: Temporary Duration: Minimum of 8 weeks Hourly Rate: From £13.00, paid weekly through OA Working Pattern: Full Time, Monday to Friday, 8:30 AM - 4:30 PM (30-minute lunch break) Location: based in the heart of Newcastle City Centre (Unfortunately, onsite parking cannot be provided at this location)Key Responsibilities: Greet visitors with a warm welcome, ensuring a positive first impression that reflects the professionalism of the organisation. Maintain a tidy and organised reception area, creating an inviting atmosphere. Assist with general administrative tasks, including data entry and photocopying, to support the smooth operation of the office. Manage incoming calls, redirecting them to the appropriate department or person promptly and courteously. Coordinate meeting room bookings, ensuring all arrangements are in place for a seamless experience. Provide administrative support to various departments as required, showcasing your versatility and team spirit.Requirements: Previous experience in a receptionist or customer service role is preferred. Excellent verbal and written communication skills with a friendly, approachable manner. Strong organisational and multitasking abilities to thrive in a dynamic environment. Proficient in using Microsoft Office Suite (Word, Excel, Outlook). Strong attention to detail and accuracy in all tasks.What We Offer: At OA, we believe in rewarding our team members! Here are some fantastic perks you can look forward to: Discount Vouchers: Enjoy exclusive savings on a variety of high street brands. Eye Care Vouchers: Your vision is important to us! Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accumulate leave weekly for those well-deserved breaks.How to Apply: Ready to make a difference as a Temporary Receptionist? Please apply with your CV today! For further discussions about this role, feel free to call OA Newcastle at (phone number removed). Please note that only shortlisted candidates will be contacted. Join us in creating a welcoming environment while gaining valuable experience. We can't wait to hear from you! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Join Our Client as a Customer Service Administrator! Are you an enthusiastic and forward-thinking individual looking for an exciting opportunity for the next 6 months? We are seeking 3 Customer Service Administrators to join our client's friendly team on a temporary basis. If you're ready to provide exceptional customer support, we want to hear from you! Position Details: Contract Type: Temporary (March - September) Hourly Rate: £14.00 per hour, paid on a weekly basis through Office Angels Start date: Monday 30th March Official office hours: 9am-5pm (Monday to Thursday), 9am-2pm(Fridays) Weekend cover will be required (max 4 hours) on a rota basis Location: Based near Benton in a Dog-friendly office with free onsite parking and accessible via public transport Hybrid Work: You will work full time in the office until training is completed, after which a hybrid pattern of 3 days in the office and 2 from home can be agreed upon.Role Overview: As a Customer Service Administrator, you will be the first point of contact for our customers, offering advice and aftersales support for products. Your responsibilities will include: Handling e-commerce customer communications via email and phone Liaising with our fulfilment warehouse to ensure smooth order transitions Recording all communications, returns, and stock movements Processing credits and identifying sales opportunities Spotting trends in customer feedback and sharing insights with the teamWhat We're Looking For: Experience: 2-3 years of customer service experience preferred Skills: Excellent verbal, written, and interpersonal communication skills Computer Literacy: Proficiency in Word, Excel, CRM Software, and Order Management Software Traits: Approachable and self-motivated Abilities: Strong attention to detail and excellent time managementWhy Work With Us? Here are just some of the benefits you can expect while working on behalf of Office Angels: Direct employment, ensuring you're well looked after Access to discount vouchers with many high street brands Eye care vouchers Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (based on weekly accrual)Join Us! If you're ready to take ownership of your customer service responsibilities and contribute to our client's high customer satisfaction rate, apply now! Your next adventure awaits! If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Type: People Partner (Human Resources) Location: Tyne and Wear Job Type: Temporary (6-month contract) Start Date: 16 March 2026 End Date: 30 September 2026 Pay rate: £21.52 per hour Working Hours: Monday - Friday, 09:00 - 17:00 37 hours per week Role Overview We are seeking an experienced People Partner to join the People & Culture team on a temporary contract. In this role you will deliver a high-quality, customer-focused HR service, providing professional advice and support to managers and employees across the organisation. You will play a key role in managing employee relations matters, supporting managers, and ensuring policies and procedures are applied consistently and in line with employment legislation. Key Responsibilities Provide advice and guidance on complex and sensitive employee relations cases. Support and train managers and staff across a range of HR matters. Monitor HR data and reports to identify trends and drive improvements. Build strong working relationships with stakeholders across the organisation. Support the development and implementation of HR policies and procedures. Deliver people-related activities across the employee lifecycle. Requirements CIPD Level 5 qualification (or equivalent experience). Proven experience in a People Partner or HR advisory role, ideally within the public sector or emergency services. Strong knowledge of employment law and HR best practice. Excellent communication, analytical, and interpersonal skills. Experience using HR systems and Microsoft Office. Ability to manage confidential and sensitive information. Successful applicants will be subject to pre-employment screening, including a Standard DBS check, occupational health assessment, substance misuse test, right-to-work and reference checks

Company Profile CBRE is a global leader in Facilities Management and workplace services, supporting clients with the industry's most comprehensive technical, engineering, and operational expertise. Our vision is to deliver exceptional, integrated FM solutions that create safe, efficient and high‑performing workplaces. Through our global network of over 100,000 professionals, operating across 48 countries, we provide world‑class engineering, maintenance, sustainability and operational support to organisations of every size and sector. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Newcastle. The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements. Support/Monitor 3rd party maintenance supplier activities. Comply with HSE requirements as outlined within the SLA and as instructed by the company policy. Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards. Monitor and maintain stationery levels, post-room activity and other office facilities such as the printer and AV equipment. Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks. Co-ordinate with Security and report any faults on access entry system where necessary. Raise Purchase Orders for goods or services as required. Approve invoices; goods received notes and statements for payment purposes. Provide and arrange cover for the FM team as defined by line management. Person Specification Knowledge and awareness of the facilities management industry. Strong PC skills, MS Office. Good administrative skills. Well organised and good prioritisation and planning skills Ensuring that all FM services are delivered in a confident and efficient manner. Practical experience in working with supply partners. Customer services experience and the ability to communicate at all levels

Facilities Coordinator Would you like to become part of CBRE Global Workplace Solutions, whose clients are among the largest and most well-known companies in the world? Do you want to help maintain our high level of service and contribute to the continued development? Then this job might be for you! What can we offer you? Would you like to work for one of the industry's fastest growing suppliers with high ceilings and good personal development opportunities? At CBRE GWS, we consider people to be the most important asset we have in our business. It is people who make a difference in our company and for our customers. We are recruiting a Facilities Coordinator on a 6 Month FTC based in Newcastle or Edinburgh. As a Facilities Coordinator, you will collaborate with your colleagues to inspire customers and create great results every day. You will be an ambassador for a common approach within the operations team and represent CBRE and the client's brand, oversee the day-to-day operations of Facilities Services, provide high-quality customer service and experiences, and be the one who creates a fun and safe place to work, including office administration, health and safety activities, and ad-hoc service requests. As the ideal candidate, you will be customer-focused, highly motivated, proactive and show great initiative to keep the office running. As a Facility Coordinator, you will be responsible for all FM Services on our customers site. Although the position has an administrative focus, we are looking for a candidate with a background in Facility Management. In this Facility Coordinator position, you're not only tied to your desk, but you'll also conduct inspection rounds, check quality, cleanliness, and safety, and ensure that policies and procedures are implemented correctly. In addition to creating and maintaining purchase orders, you oversee the handling of issues and requests from the customer regarding the facility services provided. You ensure correct planning and execution of the work and monitor the quality. Role Responsibilities The purpose of this position is to provide assistance to the Facility Management team in the implementation of several functions related to building operations and maintenance of a facility, campus, or portfolio of buildings. Handling all kinds of inquiries - internal as well as external. Ensure that the service is top-notch. Act as an administrative link: Preparation of reports, invoicing and other administrative tasks in connection with everything related to the customer Be responsible for coordination - and planning and execution of special events and conferences for client-department and/or office events. Ordering and receiving shipments.Who are you? You are a person who has a positive approach to everyday life and has a good overview, so you are always at the forefront of your customers' and colleagues' needs and expectations. You must be flexible and structured. Experience Required Previous experience in similar role Excellent communication skills. Have a proactive approach and are open to new solutions. Can handle constantly changing situations in a dynamic environment. You have an eye for detail and what drives you is to deliver quality. Knowledge of and experience with finances will be an advantage.About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Customer Account Manager - Join a Global, People-First Business! Are you a relationship-driven Customer Service professional or Account Manager who enjoys building long-term partnerships and delivering outstanding customer care? We're recruiting for a Customer Account Manager to join a well-established global organisation on a permanent basis in Team Valley, Gateshead. This is an excellent opportunity to join a secure, structured business that genuinely invests in its people and offers long-term career progression. This is not a sales role. The position combines account management and warm follow-up with existing customers - no cold calling. It's ideal for someone who enjoys working in a customer-focused, relationship-led environment. Working closely with the Head of Sales, you will manage and develop existing client accounts while supporting regional growth. You will also collaborate with other members of the Account Management team to support the wider department. We genuinely enjoy recruiting for this business - they look after their people, promote from within, and maintain a supportive culture across every department. You'll be joining a friendly, welcoming team within a values-driven organisation centred on collaboration, integrity, and development. Salary & Hours £27,000 - £30,000 (depending on experience) + quarterly bonus scheme 36-hour working week with flexible start and finish times - start earlier or finish later, provided you complete your daily hours Monday - Thursday: 8:20am - 4:30pm Friday: 8:20am - 1:30pm (early finish every week!) Work from home Fridays (once fully trained) Free on-site parkingOutstanding Benefits Package: 25 days annual leave + 8 bank holidays, Option to purchase additional leave, Extra holiday entitlement for length of service, Pension: 6% employer / 2% employee, Life assurance: 3× annual salary, Health Cash Plan (up to £625 per year for prescriptions, dental & therapies), Employee Assistance Programme & 24/7 GP helpline, Share Incentive Plan (free shares held in trust for 3 years), Cycle to Work Scheme, Holiday purchase scheme, Long-service holiday rewards, Discounts at local attractions & via the Smarter Spending App, Profit share bonus schemeRole Overview As a Customer Account Manager, you will manage and develop relationships with existing customers, ensuring high levels of satisfaction while identifying opportunities to further support and grow accounts. Supporting the Head of Sales, who manages new business activity, you will act as the primary contact for existing clients and work closely with internal teams to deliver excellent service and technical support. Key Responsibilities Proactively manage and develop allocated customer accounts, communicating via telephone, email, and Teams to maintain strong relationships and high service standards Prepare and issue quotations to customers Identify and support opportunities within existing customer accounts Provide product information and Tier 1 technical support (full training provided) Create structured account action plans for key customers Track activity and contribute to monthly reporting Participate in ongoing training and development Support additional initiatives as required by the Head of Sales and wider business What We're Looking For Experience in an Account Manager or similar customer service/account-based role Strong commercial awareness Excellent communication skills across phone, email, and Teams Proficiency with CRM systems and Microsoft Office 365 A proactive, self-motivated, and collaborative approach A genuine interest in continuous improvementWhy Join This Business? This organisation is known for low staff turnover, structured career progression, promoting from within, and a genuinely people-first culture. If you're seeking stability, flexibility, and long-term development, this is a fantastic opportunity to explore. Application Information Due to high volumes of applications, individual feedback cannot be provided. If shortlisted, you will be contacted within 3 working days of submitting your CV. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

More About The Role As a Store Manager, your role as ‘shopkeeper’ means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You’ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: * Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. * Working hard to get the best out of your store’s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering * Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. * Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn’t a must have but you’ll definitely need experience in the following. * A passion for spotting and developing talent. * Ability to coach, motivate and inspire in order to create a successful team culture. * Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. * A passion for rolling up your sleeves to support the team in delivering the store objectives. * High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: * 15% discount in Morrisons Daily and Morrisons Supermarket stores * Contributory Pension * 28 days holiday (inclusive of bank holidays) * Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl’s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl’s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we’re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us

Are you an experienced Receptionist or Administrator who enjoys meeting new people and working in different environments - and are available for ad hoc, short‑notice work, including occasional one‑day cover? We're building a team of reliable Receptionists and Administrators to support our fantastic clients across Newcastle City Centre. You'll work on a range of short-term temporary assignments, covering holidays, absences, and busy periods. Position: Ad hoc Receptionist Working Hours: Monday - Friday Hourly Rate: £13 - £13.50 per hour Assignment Dates: Flexible, ad‑hoc dates to support increased demand during peak periods - including short‑notice, one‑day, or occasional cover assignments Location: Newcastle City Centre Responsibilities: Greet visitors and provide them with a warm welcome, ensuring a positive first impression. Maintain a tidy and organised reception area. Assist with general administrative tasks, including data entry and photocopying. Manage incoming calls, redirecting them to the appropriate department or person. Coordinate meeting room bookings, ensuring all arrangements are in place. Provide administrative support to various departments as required. Requirements: Previous experience in a receptionist or customer service role is preferred. Excellent verbal and written communication skills, with a friendly and approachable manner. Strong organisational and multitasking abilities. Proficient in using Microsoft Office Suite (Word, Excel, Outlook). Ability to handle confidential information with integrity and discretion. Flexibility to work in a fast-paced environment and adapt to changing priorities. Strong attention to detail and accuracy. Available at short notice, often for same‑day or single‑day assignments, to help support our clients during unexpected absences or peak periods. What We Offer: Here are some fantastic perks you can look forward to through OA: Discount Vouchers: Enjoy exclusive savings on a variety of high street brands. Eye Care Vouchers: Your vision is important to us! Pension Scheme Option: Invest in your future with employer contributions. 28 Days Paid Annual Leave: Accumulate leave weekly for those well-deserved breaks. How to Apply: Please apply with your CV today! To discuss this role with a consultant please call OA Newcastle on (phone number removed). Please note, only shortlisted candidates will be contacted. Due to the high volume of applications, we are unable to provide individual feedback. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website