Operations administrator jobs in Maidenhead

Intelligent Data, a prominent survey, data capture, and processing company established in 2007, is a leader in providing transport survey data across the UK market. We are a dynamic and growing business with ambitious visions, operating in a specialised market where individuals can swiftly make a substantial impact. We are on the lookout for individuals who aspire to contribute to our enduring success, taking ownership of their roles within our organisation. Operating in a relaxed and supportive work environment, we foster collaboration and enjoyment in our workspace. Our workplace features an open office plan, hybrid work options where feasible, enjoyable social events throughout the year, and the chance to engage in projects that contribute to environmental improvements. Joining our exceptionally talented team requires individuals who are not only passionate about their work but also possess the drive to instigate innovation and bring about change. The Role: We are in search of a highly proficient and systematic Office Administrator to assist the team in ensuring the timely and high-quality delivery of client assignments, adhering to our rigorous company standards. While prior professional office experience is advantageous, we are committed to providing comprehensive training for the successful candidate. This is a full-time position, based in our Maidenhead office, requiring 37.5 hours per week over 5 days (Monday to Friday). Given the nature of the work, this role is office-based with no hybrid working options. Reporting to the Site Operations Manager, the Office Administrator will play a key role in supporting Project Managers by executing robust, accurate, and timely administrative activities across all revenue streams. This involves a spectrum of tasks, ranging from general support functions to specific project-related administrative responsibilities. The successful candidate will possess a robust understanding of service-delivery processes across the business. Your Responsibilities Will Include: - Direct accountability of general or specific project footage management, encompassing file download, accessibility, and archiving according to project requirements. - Management and allocation of the necessary paperwork for the daily deployment of Site Operatives. - Filing and generation of overview summaries for project-specific datasets. - Long-term project-specific administrative tasks, including creating, managing, and delivering datasets, and generating reports on project performance. - Active facilitation of procurement activities, including purchase order generation and stock ordering. Requirements: - Strong administration skills paired with a keen attention to detail. - Proven organisational skills with adaptability and prioritisation capabilities. - High-level proficiency in Microsoft Excel. - Excellent written and verbal communication skills for effective project information dissemination. - Ability to work independently and collaboratively as part of a team. What we offer: - Up to £26k per annum, plus workplace pension. - Company Bonus Scheme: discretionary annual bonus scheme linked to Company profits and personal performance. - 20 days annual leave plus bank holidays. - Long Service Award Scheme: Annual leave allowance increases by one day per year after 3 years of service, up to a maximum of 5 additional days. - Christmas Closedown. - Discretionary Birthday leave. - In addition, if you volunteer regularly for a registered charity, you can earn an extra two days of holiday in a calendar year. - ‘Bike to Work’ Scheme. - Employee Referral Scheme. Our commitment to equality and diversity is reflected in our inclusive culture, actively valuing differences and recognizing the contributions of individuals from diverse backgrounds and experiences. We aspire to build and sustain a workforce that mirrors the communities we serve.

Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.