JOB TODAY logo

Operations administrator jobs in BorehamwoodCreate job alerts

  • M & N Insurance Services Ltd
    Office Manager
    interview badgeInterviews today
    Office Manager
    2 days ago
    £38000–£40000 yearly
    Full-time
    London

    This Office Manager role involves a diverse range of responsibilities encompassing the day-to-day management of the office, HR, operations and also executive assistance. This role requires a proactive and organised individual who can handle multiple tasks in an efficient and timely manner. This role is fully office based in North West London, 5min walk from Hendon Central tube station (Northern Line) overground (Thameslink), North Circular Road & the M1. The ideal candidate would have: · Previous experience in a similar role · Strong organisational and problem-solving skills, and a quick thinker · A highly organised individual with exceptional attention to detail · Excellent communication and interpersonal abilities · Experience in an administrative role · Proficiency in Microsoft Office suite, particularly Word and Excel, and generally technically competent · Discretion and professionalism when handling confidential information · An understanding of HR practices and UK employment law Key responsibilities include: Office Managerial · Oversee day-to-day office operations, ensuring a productive, efficient and welcoming work environment · Service all office equipment (e.g. photocopier, coffee machine etc) · Coordinate office maintenance and repairs as needed, including managing external contractors for minor or ongoing issues · Manage inventory and procurement, ensuring cost-effective purchasing · Maintain inventory of all equipment, office keys etc. · Act as point of contact with our IT provider · Opening and sorting the incoming post & managing outgoing post · Handle generic email mailbox · Health & Safety HR · Oversee HR function including staff onboarding, offboarding and employee records management · Assist in the development and implementation of HR policies and procedures · Act as point of contact with our outsourced HR consultants · Act as a point of contact for employee queries and concerns, fostering a positive work environment · Coordinate employee benefits, leave requests, and payroll administration · Handle sensitive information with discretion and maintain confidentiality at all times Technical / Compliance · Liaise with insurance companies for arrangements of Terms of Business and other admin requirements · Carry out file checks to ensure accuracy and completeness of filed data Misc · This role includes personal administrative support to one of the company directors, including calendar management, travel arrangements, and expense reporting · Support the Operations Director with ad-hoc project work Please send your CV, along with cover letter, salary expectation, earliest start date to apply

    Immediate start!
    Easy apply
  • Circular Threads LTD
    Studio Manager
    Studio Manager
    25 days ago
    Full-time
    Bushey

    Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships

    Immediate start!
    Easy apply