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Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Join the DataAnnotation team and contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and setting your own schedule. We are looking for an expert Chemist (part-time work from home) to help advance AI development. As a member of DataAnnotation’s Chemistry team, you’ll be part of a growing community of over 100,000 experts who are driving real-world impact in AI development. Our platform offers an engaging blend of flexibility and challenge: you’ll work closely with state-of the art AI models to take on expert chemistry tasks that include solving challenging problems and synthesizing insights through data analysis and visualization. Your work directly contributes to refining intelligent systems that learn, adapt, and evolve. Some team members fit this work alongside a full-time role, while others treat it as their primary focus, choosing projects and schedules that align with their availability and goals. To get started, once you sign up for an account, you'll take a short assessment (this serves as our version of an interview). If you pass that assessment, you’ll receive an email confirmation, and paid work will become available to you through our platform. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots complex chemistry questions and evaluate their outputs, • Fluency in English (native or bilingual level), • Detail-oriented, • Solid knowledge of general, organic, and physical chemistry concepts #chem

Looking for your next challenge? Recircle is a UK-based industrial recycling company focused on sustainable solutions for the rubber materials sector. Recircle has developed new patented technology that allows the previously discarded waste uncured rubber streams to be recovered and used again. The novel industrial process is currently being engineered to allow waste rubber to be reprocessed into high quality materials for re-use in new rubber goods at fully industrialised scale. We're committed to building a world without waste. Our company culture is central to everything we do. We invest heavily in our people, personal development, and long-term career growth opportunities. Passionate about sustainability and working in the circular economy? Keen to join a highly motivated and driven team? Job description We are currently looking for an Interim Operations Manager to lead our Green Rubber Pilot Plant Site in Wrexham. You'll be joining us at an exciting time as we are embarking on a full upgrade of our pilot plant to produce large scale customer samples and complete our engineering process validation work. Supported though an Innovate UK grant you’ll be helping us deliver all innovation milestones, ready for a customer demonstration at the end of Mar’26. You’ll be supported by our highly motivated operations team of 4 staff, and working closely together with our Operations Director, Mechanical Design Engineer and Rubber Technology Manager. We’re looking for someone well-organised, passionate about sustainability, and committed to driving operational excellence while maintaining safety and efficiency. Salary We offer a competitive salary, dependent on experience. The successful candidate will be responsible for the following: • Deliver industrial size customer samples to customer specifications for testing., • Lead the project implementation to optimise and expand Recircles patented rubber recovery pilot plant., • Ensure operational delivery of the Innovate UK Engineering Grant. As the owner of the project and process, you will be extremely agile in your approach, dynamic, innovative, reactive, entrepreneurial and a hands-on team player. You will manage the budget and on-time delivery, coordinate and manage people and processes to ensure that our project is delivered on time and within budget. Your general project manager responsibilities at Recircle will include validation of the demonstration plant process parameters, evaluating mechanical and electrical designs, proposing changes in the process design and operation, collation and analysis of process reliability data, developing project plans, test and validation of modifications, ensuring adequate resource, recognising and remedying project challenges. Your experience will include mechanical and electrical engineering, project management, budgeting, data collection and analysis. You should be an excellent communicator and comfortable working under pressure. You also need to be a team player that works in line with Recircles values and have a demonstrated agile and innovative problem-solving aptitude. You should preferably have a background in either heavy industry, beverage or waste management sectors. Specific duties will include: • Manage delivery of small and industrial scale samples in full and to agreed delivery time frames and quality standards., • Develop SOP’s for the different substrates that will be handled., • Take responsibility for installation of design improvements and process installation., • Onsite project management/delivery of work packages per Innovate UK Contract., • Validate (Innovate) process stage improvements with quantifiable OEE and Cpk performance improvement data., • Support design activities with both resource and direct involvement with reviews., • Rectify immediate machine performance issues and equipment failures, • Manage process maintenance including monitoring and optimising scheduled and unscheduled recovery., • Manage project opex budget control and support capex control where required., • Ensure that all projects are delivered on-time, within scope and within budget in accordance with the project plans., • Report and escalate deviations and developing issues to management., • Perform and review risk management where required to minimize project risks, • Maintain relationships with third parties/vendors/subcontractors., • Maintain comprehensive project documentation including instructions for modular install, assessments, and operating training and instructions Key Requirements: • Project planning and project management experience., • Excellent client-facing and internal communication skills, both written and verbal., • Experience in the design of processes and machinery from proof of concept., • Self-starter with good leadership skills., • Ability to deliver key milestones by being agile and innovative to resolve technical challenges., • Use appropriate verification techniques to manage changes in design and project scope, schedule and costs., • Measure process performance using appropriate systems, tools and techniques., • Experienced food and beverage industry including experience with fluid dynamics, pumping systems, drying systems, water filtration, material handling., • Experience with industrial waste and/or recycling applications., • Solid industrial electrical and mechanical technical background, with hands-on ‘can do’ approach to problem solving., • Solid organizational skills including attention to detail and multi-tasking skills with ability to lead a process team directly., • Solid IT skills, including fluency with Microsoft Excel and CAD packages are essential.

Kellanova is investing £75 million into its Wrexham cereal plant, transforming it into Europe’s largest cereal manufacturing site. We’re seeking a Packaging Technologist to join our project delivery team on a 12-month maternity cover contract, playing a key role in this exciting expansion. In this role, you’ll support the commissioning and start-up of new packaging production lines at our Wrexham factory. Responsibilities include defining packaging specifications, assessing proposed equipment, supporting acceptance tests, conducting factory trials, and overseeing the commissioning and qualification of packaging on both new and existing lines. The position is primarily based at Wrexham, with some flexibility for remote work depending on project needs. A Taste Of What You’ll Be Doing • Packaging Development & Compliance – Drive packaging development projects, provide factory support, and ensure all packaging meets food safety and quality standards., • Plant Trials – Plan, organise, and lead plant trials, testing, and support the commissioning of new packaging equipment., • Data Analysis – Analyse trial data, apply statistical methods, and ensure testing, OEE, and approval processes are followed., • Reporting – Communicate findings, highlight risks, propose solutions, and keep project teams updated., • Project Management – Manage timelines, escalate challenges, and maintain accurate product specifications., • Project Delivery – Ensure projects are delivered on time and within budget, with a smooth handover to plant teams. We’re Looking for Someone With • Proven experience in Packaging Development or a related role., • Strong understanding of packing line equipment, machinery commissioning, line performance, and packaging standards., • Knowledge of packaging components, materials, and manufacturing processes, including how these impact physical and barrier properties., • Experience in organising and leading packaging trials to validate solutions., • Ability to analyse data using statistical methods and make informed recommendations., • Demonstrated troubleshooting and problem-solving skills. What’s Next After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our ___ to get insights into our hiring process and more about what we offer. Need assistance throughout the application or hiring process? Email If you join our team, you’ll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our ___ & be sure to ask your recruiter for more specific information. What’s Next After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our ___ to get insights into our hiring process and more about what we offer. Need assistance throughout the application or hiring process? Email . If you join our team, you’ll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our ___ & be sure to ask your recruiter for more specific information. Get to Know Us At Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands includes Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others. Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together. Our focus on Equity, Diversity, and Inclusion (ED &I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents, and ideas to work. Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close within the first half of 2025 (subject to Kellanova shareowner approval and other customary closing conditions, including regulatory approvals). The companies remain separate until closing. You can learn more at ___, and our hiring teams will be happy to discuss further questions if your application advances in the hiring process. Let’s shape the future of snacking. Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status

About Us This is an exciting and dynamic role for an experienced and driven individual to manage the Corporate Finance team in Chirk, UK, supporting both local and global operations. You will play a key part in driving growth across the portfolio of Kronospan companies by providing essential financial insights, business planning, market analysis, and acquisition evaluations. The role is ideally suited to a self-motivated individual who can work independently and within multi-disciplined teams. An entrepreneurial mind and the ability to build a deep understanding of the business operating model and markets in which Kronospan operates will be key to success and progression potential in this role. As Corporate Finance Manager, you will lead and develop your team to deliver high-quality reporting to senior management across Kronospan's global operations. Strong leadership, attention to detail, and excellent communication skills are essential for success in this position. Main duties and responsibilities • Lead and manage the Corporate Finance team, ensuring high standards of performance and development., • Oversee comprehensive market reviews and analysis to identify trends, opportunities, and risks., • Gather and analyse financial data to prepare routine reports and presentations for senior executives, supporting key business decisions., • Contribute to projects relating to acquisitions and new investment opportunities, including scenario planning, due diligence, and financing., • Prepare financial models and business plans to assess investment opportunities and support decision-making., • Support in the preparation of presentations to banks and other stakeholders on acquisition and financing matters., • Review financial statements for various group entities, ensuring they align with corporate objectives and financial strategies., • Provide ad hoc reports on competitors, suppliers, and customers to inform business strategies. Requirements • Proven experience in corporate finance, financial modelling, and strategic analysis., • Strong knowledge of financial reporting, investment appraisal, and business planning., • Experience in managing and developing teams, with excellent leadership and people skills., • Exceptional attention to detail with the ability to communicate complex financial information clearly., • Strong analytical mindset and a proactive approach to problem-solving., • Background in acquisitions, financing, and due diligence processes is highly desirable., • Strong written and verbal English What we offer • Competitive salary, • A dynamic and challenging role within a global organisation., • Opportunities for career growth and development within Kronospan's extensive global operations. If you're a motivated finance professional with a strong track record and are ready to lead a dynamic team in a growing global company, we'd love to hear from you. Apply now and help drive the future of Kronospan's global operations! For any further information, please contact

Job Title: Formulation Scientist Business Function: R&D Location: Port Sunlight Research Lab BACKGROUND Fabric Care is one of the biggest categories in Unilever and the largest category in Home Care. Consisting of Fabric Cleaning (brands such as Dirt 4 Good and Surf) and Fabric Enhancers (brands such as Comfort and Snuggle). This position offers a unique opportunity within the Global Fabric Enhancers R&D Design team at Port Sunlight, UK, where you'll work with cutting-edge technology and be part of the fast-paced category, driving transformative growth on a global scale. The Fabric Enhancers R&D team is at the forefront of developing highly desirable product innovations. We're committed to delighting consumers with differentiated mixes, driven by cutting-edge technology to offer a superior experience aligned with our Bright Future strategy. This is an excellent opportunity to join an exciting team and develop your skills and career working on one of the world’s biggest Laundry brands in Comfort & Snuggle. Understanding and meeting the needs of our consumers is at the heart of Fabric Enhancers product development. As part of the formulation team, you will work in a multi-disciplinary business environment ensuring the development of new technologies and formulations to support our Global Innovation Portfolio. This predominately laboratory-based role will play an important part in delivering new innovations and technologies to the fabric conditioner & liquid booster project pipeline. In Homecare R&D we adopt a digital first approach in designing and executing performance tests therefore we also expect the data capture as an outcome of all laboratory experiments using tools like LIMS, ELN & SDC. Job Purpose You will be involved in driving the development of new technologies and formulations for our global fabric enhancers category. You will work together with a cross-functional/technical team to develop new superior and more sustainable products for our core global portfolio. Mainly lab-based job, requiring 4-5 days working on site in Port Sunlight. Responsibilities • Work in a team of formulation scientists supporting the technical project team to develop superior and sustainable liquid booster products., • Support the development of formulations meeting innovation projects brief for holistic design across aesthetics, performance, cost and stability requirements., • Effective time management and planning to deliver the desired project timelines., • Validate technologies such as new fragrances, new benefit ingredients, more sustainable ingredients and safer ingredients., • Work in a team of formulation scientists supporting the technical project team to develop and launch superior and sustainable products., • Validate product saving options to fuel the category growth., • Build domain expertise in Fabric Enhancer formulation science., • Build a Fabric Enhancer consumer understanding across Formats, habits, preferences and pain points., • Support the development of new digital and automated methods to support formulation development., • Support development of demo’s and KBS approaches to bring to life the product benefits., • Work according to laboratory safety rules to keep laboratory environment clean and safe for all, ensuring compliance with COSHH and SOP requirements. All About You • BSc or MSc (or equivalent) in Physical Sciences or Engineering (including Physics, Materials Science, Polymer Science, Chemistry or Biochemistry)., • Laboratory formulation experience and expertise, • Good organisation and time-management, • Good communication written and oral to convey information effectively and to influence outcomes, • Interact effectively within project team or natural working group to achieve common objectives and goals, • Ability to use digital tools like MS Excel, Power Point, LIMS, ELN & SDC and report the outcome of an experiment in a clear concise way, • Experimental design, familiarity with statistical tools, statistical data analysis and statistical interpretation of data, • Problem solving skills with practical creativity, understand situations or needs and recommend or carry out actions which are relevant and appropriate, • Ability to work with in multi-functional teams both internal and external, • Attention to detail and accuracy in assessment and reporting is critical NOTES What We Offer Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment. Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here ___. Recruitment Fraud Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. How is Unilever tackling this? Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. What can I do? If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

Salary: The role is a key part of the IT Service Delivery function and is the face of service delivery for the bank. It plays a key role in the department's purpose of “Providing value enhancement through creating a seamless user experience by protecting, maintaining, and improving the stability of Chetwood services.” It is responsible for the identification and running of improvements until completion for IT services, which includes helping to develop strategy, systems and processes using the most appropriate technology. Responsibilities also include the maintaining of the Service Improvement service desk ensuring accurate and detailed data is captured for all improvements. • Drive service improvement activities and processes whilst ensuring efficient logging, progression, and resolution within agreed timeframes., • Escalate improvements and risks to internal and external stakeholders as appropriate., • Conduct regular improvement analysis and colleague discussions to ensure key services within the business are operating in the correct manner and as efficiently as possible., • Monitor, manage, and report on IT service performance, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs)., • Work in coordination with the other members of the IT Service Delivery Team to implement improvements which resolve Post Incident Review (PIR) actions., • Act as the primary point of contact for certain service-related issues, liaising with internal stakeholders and service providers to ensure effective communication and service delivery., • Maintain accurate documentation of IT service processes, procedures, and performance metrics. Generate regular reports for management review., • Assisting the IT Service Delivery Manager with trend analysis on Service Delivery performance., • Continuously develop an understanding of new and existing IT toolsets within the business in order to support and/or develop as needed., • Assist in maintaining, configuring, developing, and improving the Chetwood services under remit (such as Jira workspace, specifically focussing on company managed projects)., • Increase of automation within the business using tools such as Jira automation and integrations such as Zapier, • Key partners – AWS, Salesforce, IPI, Infinity Group, Dell, etc., • Atlassian Jira Administration experience, • Previous experience in Service Delivery, or Sys Admin., • Excellent communication skills., • Excellent service and process improvement identification skills, • Understanding of Microsoft 365, • Understanding of Genesys telecommunications software, • Strong IT service desk experience, • Asset Management (e.g., Jira Assets), • Understanding of good email security practices (e.g., phishing awareness), • Good overall security practices, • ITIL certification or demonstrable experience working in an ITIL aligned environment., • Experience with one, or more, Service Management tools (e.g., Jira or Service Now), • Ability to understand technical disciplines, • Incident and problem management experience, • Strong troubleshooting and fault-finding skills., • Strong cloud collaboration skills and experience, • Understanding of IT Security and compliance, • Ability to plan and prioritise workload., • Some knowledge of change management, • Some knowledge of problem management, • Some knowledge of risk management, • Competitive salary, • 25 days holiday PLUS your BIRTHDAY off, • Pension contribution with Royal London, • Life Assurance, • Private medical, dental and optical health insurance with Axa, • Hybrid working – Wrexham, • Free breakfast available We’re a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.Cifas The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by Bank does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Bank and Terms & Conditions associated with the use of such CVs will be considered null and void.