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1. Communicate with customers to identify their needs and recommend suitable products from our wholesale and retail range. 2. Provide details on prices, payment terms, delivery schedules, and credit arrangements, and ensure orders are processed efficiently. 3. Arrange and oversee product deliveries or collections, following up to ensure customer satisfaction and encourage repeat orders. 4. Support and assist with in-house sales operations, including floor promotions, product displays, and customer enquiries within the store. 5. Maintain contact with wholesale clients and local businesses to build longterm relationships and generate new sales opportunities. 6. Stay informed about new and seasonal products, market trends, and customer preferences, suggesting improvements where appropriate. 7. Record all sales activities, maintain client data, and handle customer complaints professionally. 8. Contribute to achieving individual and team sales targets by providing consistent, high-quality service and follow-up

Office Manager: We are seeking a highly motivated and organised Office Manager to oversee all administrative duties and support for our recruitment team. The ideal candidate will be the heart of our office, ensuring a positive and productive environment. This is a crucial role that combines administrative expertise with people management and a strong understanding of a fast-paced environment. Job Description / Roles • Oversee day to day smooth running of the business, • manage recruitment staff; delegate tasks ensuring timely completion, • monitor competence ensuring targets are met, • inspire recruitment staff to strive for high quality standards & to achieve business objectives, • ensure adherence to all compliance guidelines, Agency’s policies & procedures and in particular seamless recruitment process, as well as ensuring staff's mandatory training is upto date, • handling of complaints and queries are dealt with in a timely manner, • seeking feedback on staff and the standard of care, • implement and maintain procedures/office administrative systems., • Ensure smooth running of payroll every week, checking/processing of timesheets as well as resolving any payroll issues raised by agency staff and payroll/finance staff in a timely manner., • Device/Maintenance working systems that ensure efficient team work, • Ensure all data and on computer systems is upto date/relevant and secure., • take charge of ongoing recruitment of the right candidates with right skills & experience, • organise interview/induction programmes/inhouse training, • Ensuring seamless Agency Worker registration including Enhanced AccessNI check and NISCC registration, • Seek appropriate references, • Ensuring agency workers’ supervision/appraisal is completed within the stipulated timeframes, • Maintain upto date records and sound record keeping incl. clients' records and agency workers records., • Take lead in seeking and securing contracts with Nursing Homes, Care Homes, Residential Care Homes, Supported Living, Hospitals, etc, • Seek and secure permanent placements for Overseas Nurses & Healthcare Assistants, • Take charge of marketing and advertising to develop the business via Social Media etc (have the ability to compose adverts, write and share social media posts that stand out), • Overseeing that monthly reports (incl. RQIA reports such as monthly quality monitoring) are completed and accurate., • Maintaining traceable stock levels of uniforms and stationary., • Drawing up on-call rota, • Set/chair/attend meetings, • Maintain good relations with clients and agency staff • Requirements* • Attention to detail, • Excellent organisational skills, • Reliability and discretion; you will often learn of confidential matters, • Effective communication, negotiation and relationship-building skills, • Problem solving skills, • Initiative, • Thorough and methodical approach to tasks, • Leadership and the ability to ‘make things happen’, • Budgeting skills, • Strong business development skills, • Handling of emails and Website queries, Facebook; Twitter, Instagram, WhatsApp, • Excellent telephone manners, • Excellent computer skills and Social Media interactions/connections, • Capability to complete paperwork appropriately, efficiently and effectively, • Sound geographical knowledge of Northern Ireland in relation to business opportunities, • Capability of working to Performance Indicators and Targets, • paid leave 28 days, • Option to inclusion into our company pension scheme - NEST, • Hours of work are Monday – Friday, • On call duties will be necessary, • 30 minutes lunch break, • Opportunity to be paid commission/Bonus Qualifications / Experience: -A minimum of 5 GCSEs at Grade A-C to include Mathematics and English or relevant NVQ Level 2 -Bachelor’s degree in business management -HNC/HND or equivalent/higher qualification in an administrative related field and 2 years’ experience in a clerical/administrative role -Healthcare background/experience -NVQ level 3 in administration and 2 years' experience in a clerical/administrative role. -BTEC qualification plus 2 year's relevant experience -Two (2) years relevant work-based experience. This experience could be within healthcare administrative environment or recruitment and selection. -Use of Microsoft office applications (E.g., Excel, Outlook, Word) essential. Location: 56 University Street, BT7 1HB, Belfast, Northern Ireland, United Kingdom Working Hours: Monday - Friday 9-5 Candidate requirements: Good English Experience as an Office Manager Experience in Administration Jobs Available on Weekends Driving Licence Owning a Vehicle