Senior Account Manager
6 days ago
Slough
Senior Account Manager Industry: Learning & Development Location: UK (Hybrid) Salary: £40k- £55k base + bonus + benefits A leading UK Learning & Development provider is seeking a Senior Account Manager to lead and grow a portfolio of high-value customer accounts. This is a strategic role for an experienced account professional with a strong understanding of consultative, solutions-based selling in the L&D space. The Role: You will own a portfolio of established Learning & Development clients, balancing active and dormant accounts, with a focus on increasing share of wallet, expanding training solutions, and strengthening long-term partnerships. You’ll also act as a role model and senior presence within the account management function. Key Responsibilities: • Lead senior stakeholder relationships across key Learning & Development accounts, • Drive revenue growth through account expansion, cross-sell, and upsell activity, • Re-engage dormant clients and uncover new learning opportunities, • Build and deliver strategic account plans, • Lead high-level client meetings and commercial discussions, • Prepare and present high-quality proposals and solutions, • Use CRM data and market insight to prioritise pipeline activity, • Collaborate with delivery, finance, bids, and operational teams, • Act as a mentor and role model within the wider team, • Maintain high levels of customer satisfaction and retention About You: • Proven experience as a Senior Account Manager or similar role in Learning & Development, training, or professional services, • Strong track record of delivering revenue growth across complex accounts, • Experience selling services or solutions (not products), • Confident engaging with senior stakeholders, • Strategic, commercially astute, and data-driven