Retail operations manager jobs in United Kingdom - Page 7

Concession Manager Borough Market, London £30,000 - £38,000 per annum (dependent on experience) Full-time | Permanent Have you got a passion for food? Does a quirky, growing, independent business excite you? If so, Zachary Daniels has an incredible opportunity in the vibrant Borough Market as a Concession Manager. This is a unique opportunity to lead a specialist Food concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey. The Role As a Concession Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience. Key Responsibilities: Oversee daily retail operations, ensuring smooth and efficient store performance Drive sales in a fast-paced environment and inspire your team to exceed targets Lead, coach and motivate your team to deliver outstanding customer service Develop strong product knowledge and ensure your team confidently shares this with customers Manage stock control, conduct regular stock assessments and coordinate with warehouse teams Recruit, train and develop new team members Maintain strong relationships with market management to ensure operational excellence Conduct regular team briefings and performance reviews Implement effective merchandising strategies to maximise visual impact and sales Ensure compliance with all health & safety and operational standards Foster a positive, motivated working environment where the team can thrive About You We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting. Minimum 2 years Management experience Available 5 days per week, including weekends Proven ability to drive sales and deliver against KPIs Strong leadership skills with the ability to motivate and develop a team Excellent communication skills with a professional, polished approach Highly organised with strong numerical and analytical ability Proactive, adaptable and solutions-focused Comfortable working under pressure in a busy retail environment BH35645

Job title: SAP Integrations Lead Contract: 3 months (possibility of extension) Location: London (Hybrid) As the Integrations Lead, you will provide a critical role for ensuring the success of a complex and large-scale SAP Finance Transformation within a major British multinational retailer. You will shape, plan, and deliver all Integration aspects of the Programme, enabling the migration of Finance capabilities from ECC to S/4HANA, and the decoupling of non-Finance capabilities to other business systems. You will provide strategic leadership to ensure alignment in solution, delivery, and assurance of 100's of integrations in and out of S/4HANA and the phased cutover of integrations in and out of ECC to enable its eventual decommission. This role demands a hands‑on delivery leader with strong technical competence, outstanding foresight, and the ability to navigate sophisticated, high‑risk environments. You will foster collaboration across engineering, product, finance, architecture and vendor partners, driving continuous improvement and embedding a culture of accountability, compliance, and evidence‑based decision making. You will ensure clarity and lead delivery of multi-team dependencies, and ensure technical and operational excellence across people, processes, and platforms to deliver secure, scalable, future‑ready capabilities. Key accountabilities, responsibilities, and measures Key Responsibilities Lead the delivery of integrations required to support migration of Finance capabilities to S/4HANA, and enable the decoupling of non-Finance capabilities to other best-of-breed systems Ensure clarity and alignment of the end-to-end architecture and solution of new / amended integrations including service adaptors / legacy abstractions Closely track and lead Product/Program execution progress to deliver planned outcomes, through sync up events providing visibility and transparency on progress through appropriate cadence and tools Develop roadmaps and objectives and key results with Product Manager(s) and engineering teams to ensure alignment to strategic ambitions for M&S and driving a customer first mind-set in Tech Be responsible for and assure the technical development and release strategy, ensuring senior partners are advised and act as point of escalation for key risks and issues Drive proactive dependency management between Product functions or domains to confidently plan and deliver integrated solutions Implement strong quality assurance and continuous improvement processes to minimise risks to Program delivery Able to foresee potential risks and issues, facilitate discussion and handle partner concerns Responsible for the technology budget and driving value for money in the hardest working, most efficient way Drive the successful adoption of DevOps supporting in the triage and resolution of major incidents and collaborating with Engineering and Product to ensure operational success Work collaboratively with partners across business area(s) using deep and relevant technology experience to simplify complex technology issues Build trusted relationships with and effectively manage contractual obligations with vendors and other external partners to ensure successful delivery of outcomes Proactively evaluate industry, technology and delivery trends to demonstrate external findings and drive improvements internallyManage complex multi team Dependencies to deliver planned outcomes, through sync up events providing visibility and transparency on progress through appropriate cadence and tools Key skills Essential 5-10 years' Delivery experience Agile delivery frameworks and large-scale transformation programmes. Adapt at selecting the right framework/governance approach depending on the nature of the delivery. Experience building and leading teams within large, complex organisations Experience working with System Integrator partners in structured delivery environments Strong stakeholder management across Finance, D&T, and delivery partners Close to colleagues and closer to customers, working directly with end users to ensure the best fit deployment and adoption Willingness to get stuck in and drive progress especially cross functional and cross team An open mind and desire to think of new ways to do things rather than just sticking with the status quo Good organisation skills and focused approach to project activity Ability to understand operational data, metrics and performance measures Very confident in the use of Jira and (url removed). Adapt at using the right tooling to drive progress across teams. A strategic problem‑solver who challenges assumptions and drives innovative, technology‑led approaches to improving quality and reducing operational risk. An outstanding partner manager, capable of influencing and engaging at all levels-including executive leadership, store operations, property, and finance Desirable Exposure to or familiarity with SAP Retail concepts Experience with Agile delivery frameworks (e.g., Scrum, Kanban). Understanding of Retail industry operations and master data structures. Retail sector experience. Personal Attributes A collaborative team player who enjoys problem-solving. Curious, proactive, and eager to drive change. Comfortable leading in a multi-disciplined team across internal/external resource, while adapting to shifting priorities. Customer-focused with a commitment to delivering high quality business outcomes. Ability to shape direction in ambiguity A passion for problem solving and collaboration

Quantity Surveyor, SE London, Water & Wastewater Infrastructure £40,000 - £52,000 + Car + Benefits We're working exclusively with one of the UK's most established infrastructure contractors to recruit a Quantity Surveyor into their water and wastewater capital project delivery team in South East London. This is a genuine opportunity to get involved in one of the largest programmes currently running under AMP8 - the water industry's current investment cycle - working on projects that directly protect water supply and environmental standards for future generations. If you're a QS with a construction or utilities background and you want real programme exposure rather than repetitive framework work, this is worth a conversation What You'll Be Doing Reporting into the Commercial Manager, you'll take ownership of day-to-day QS responsibilities across live capital projects, often managing your own subcontract accounts from start to finish. Some of your key duties will include: Managing change through the Early Warning and variation process with clients and subcontractors Subcontractor management from terms agreement through to final account Producing and supporting CVRs and Applications for Payment Assisting with cost forecasting and budget monitoring Monitoring staff, materials, plant and site resources on a per-project basis Identifying opportunities to maximise value and deliver cost savings Collaborating closely with commercial and operations colleaguesWhat We're Looking For Previous experience as either an Assistant Quantity Surveyor or a Quantity Surveyor Commercially astute with strong attention to small details Confident working with subcontractors and internal delivery teams Positive, proactive attitude with the drive to make things happen Good Microsoft Excel skillsLocation & Working Pattern Hybrid working - typically 2 to 3 days on site or in the office, with the remainder from home. The exact split is flexible and can be discussed at interview stage. Specific location details will be shared with shortlisted candidates. Salary & Package £40,000 - £52,000 basic salary Company car with fuel card - choice of EV and hybrid vehicles - or salary sacrifice car scheme Private healthcare (single cover) plus healthcare cash plan 25 days annual leave plus bank holidays Contributory pension scheme Discretionary annual bonus Enhanced maternity, paternity and adoption leave Life assurance Employee assistance programme and online GP service (24/7) Thousands of retail discounts via employee rewards portalIf you're an Assistant Quantity Surveyor looking for a step up or a Quantity Surveyor looking for more responsibility with a business that can offer excellent career prospects and exposure to exciting projects, get in touch with Matt Clegg at Gold Group today on (phone number removed). Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Our client has an exciting opportunity to join their retail organisation as a Restaurant Operations Catering Manager. Main responsibilities: * Maintaining high standards of hygiene, cleanliness and food safety * Ensuring all food is prepared in line with legislation and company standards * Audits, EHO visits and dealing with action plans * Profit and Loss accountability * Coming up with new ideas to drive sales through the restaurant * Ability to lead and motive the catering team * Recruit, train and develop the team Requirements: * Proven experience in the managing of the restaurant and catering services on a day to day basis * Experience in updating of seasonal menus and new product development * Excellent communication skills * Strong leadership skills * Commercially aware * Good financial acumen * Good knowlege of stock control * Be hands on and reliable as well as resilient

Security & Loss Prevention Officer Rate of pay: £13.71 per hour (£27,809) Hours: Days only (5 days from 7 on a rota basis, 9 hours between 7:30am - 6pm, including some weekends). 40 hours per week. Location: Isleworth & Hanworth/Feltham Benefits: Free breakfast, free parking, 23 days holiday (plus bank holidays), uniform provided, company discounts. Applicants should have great customer service and conflict resolution skills. Your duties will include: • Providing a customer focused security presence, • Ensuring a safe and secure environment for staff and visitors, • Acting as a visual deterrent to crime and security incidents, • Monitoring CCTV systems, • Meeting and greeting customers in a friendly manner, • Security patrols of the store, • Work closely with store associates and the Store Manager, • Conducting internal investigations into stock loss, fraud and theft., • Monitoring security systems, • Key holding, • Report all security incidents in the store You should be: • Fully flexible to work 5 out of 7 days including some weekends. These will be 9 hour shifts between the times of 7:30am – 6pm., • Strong conflict resolution skills, • Customer focused Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. • Corporate Security, • Security Guarding - Management & Operations, • Security Officer & site personnel staff, • Retail Loss Prevention, Audit & Fraud, • Facilities Management

The Role Volantes Technical Recruitment are looking for an experienced On-Wing Operations manager to be accountable for the management, leadership, delivery and compliance of the GES LHR On-Wing Operations function. Ensuring all operational activities are carried out IAW the relevant company policies, procedures, regulatory requirements and safety legislation. Reporting directly into the Head of GES EMEA. Behaviours • Align with organisations core values of Safety, Quality, Integrity, Teamwork, Excellence and Sustainable development, • We listen, we lead, we understand, • A ‘Can do if’ approach to problem solving and delivery, • Comfortable working in an operationally urgent and customer focused environment Role Accountabilities • Operational performance and delivery via execution of the delivery plan / schedule, • Adherence to company HSE, safety, quality and compliance standards, policies and procedures, • Functional adherence and compliance to regulatory legislation and company approvals (MOE), • Delivery reporting and data analysis to identify and implement process improvements, • Operational delivery in line with budget forecasts, • Lead, coach and develop the On-Wing operations team, • Resource management in line with HR policies and procedures, • Ensuring capability, training and competence in line with strategic operational demand profile, • Collaborate and communicate effectively within muti-functional and diverse teams, • Communicate and build strong connections with colleagues, suppliers, partners and customers, • Read, interpret and understand approved technical data (e.g. AMM, EM, SB’S, AD’S), • Support regulatory, customer and internal audits, • Implementation of new capabilities to enable future growth, • Sponsor, lead and co-ordinate operational improvement projects, • lead and support quality and compliance investigations (5 why & RCA), • Support long term load and capacity planning, • Able to work flexible hours and available for ad-hoc functional escalations outside of normal operating hours Experience & Qualifications • Experience of managing and leading large teams in an aviation / MRO / 145 maintenance environment, • Depth of knowledge of 145 regulations, approved maintenance data, human factors and SMS, • Familiarisation of AMOS or other MRP systems is preferable Salary, Allowances & Benefits Basic Salary discussed on application + £1,200 per annum London weighting (non-pensionable). Company funded Bupa private medical healthcare, medical assistance schemes, access to retail and gym membership discounts, competitive company pension scheme Apply Now

Job Title: Electrical Site / Project Manager Location: Hertfordshire (Site-Based) Salary: Attractive, DOE + Package The Opportunity An exciting opportunity has arisen for an experienced Electrical Site or Project Manager to lead the delivery of a prestigious, high-profile mixed-use leisure development in Hertfordshire. This is a flagship, multi-million-pound project requiring a confident, hands-on professional who can take full ownership from early stages through to successful completion and handover. This role is site-based due to the complexity, scale, and client-facing nature of the project, offering the chance to play a pivotal role in delivering a landmark scheme. After this project is complete you will be required to travel and manage other schemes in and around the UK The Company Our client is a well-established and highly respected electrical contractor with a strong reputation across the UK. They specialise in delivering high-quality projects across a range of sectors including: • Mixed-use developments, • Leisure and hospitality, • Retail, • Commercial, • Industrial They are known for their supportive, close-knit culture, where people are genuinely valued. With a “family feel” throughout the business, senior leadership remains approachable and actively involved. The company prides itself on staff retention, development, and creating long-term career pathways. Key Responsibilities • Oversee and manage the full lifecycle of a major electrical project from pre-construction through to completion and handover, • Lead all on-site electrical operations, ensuring works are delivered safely, on time, and within budget, • Coordinate with main contractors, consultants, and stakeholders to ensure seamless project execution, • Manage subcontractors, site teams, and suppliers effectively, • Monitor progress, produce reports, and manage project programmes, • Ensure full compliance with health & safety regulations and company standards, • Identify and mitigate risks, resolving issues proactively, • Maintain strong client relationships through clear communication and professional delivery Candidate Requirements • Proven experience managing multi-million-pound electrical projects, • Strong background in either Electrical Site Management or Project Management roles, • Experience working on complex, large-scale developments (mixed-use or leisure experience desirable), • Ability to manage projects from early stages through to handover, • Excellent leadership, communication, and organisational skills, • Strong commercial awareness and ability to manage budgets and programmes, • Relevant electrical qualifications (e.g. NVQ, HNC/HND, or equivalent), • SMSTS/SSSTS (or equivalent) preferred What’s on Offer • Competitive salary package (dependent on experience), • Opportunity to lead a prestigious, high-profile project, • Long-term career progression within a growing and stable business, • Supportive, people-focused company culture, • Ongoing pipeline of varied and interesting projects across multiple sectors Why Apply? This is more than just a project role—it’s an opportunity to join a business that genuinely values its people, offers stability, and provides clear long-term career progression. You’ll be trusted to take ownership of a landmark development while being supported by an experienced and approachable senior team. For further information on this exciting opportunity please call Leigh or email your CV for details

Trainee Regulatory Reporting and Management Accountant This role is part of the financial and regulatory reporting team, reporting to the Senior Regulatory Reporting Accountant. This is a small team and the ability/willingness to get fully involved in all aspects of financial and regulatory reporting to get the job done is essential. • Based in Epsom, • £25,000 (plus discretionary bonus), • 25 days holiday (rising to 28 days with service) + bank holidays, • Hybrid; 2 days office 3 days WFH (after training, approx. 2-4 weeks), • Monday to Friday – 9.00 am – 5.30 pm, • Study support (AAT or similar), • Excellent benefits package Regulatory Reporting • Assist in the preparation of quarterly/monthly returns for review, • Assist in the maintenance and enhancement of the regulatory reporting processes, software and excel files ensuring they are kept fully up to date with regulatory reporting changes and remain fit for purpose., • Assist in ensuring procedures, assumptions and interpretations of regulatory reporting rules and guidance are fully documented and kept up to date Management Accounting • Assist in the preparation of month end management accounts and Board reports, • Assist in the preparation of reports for other departments., • Assist in the maintenance and enhancement of processes, software and spreadsheets where necessary to account for changes in regulation or process changes., • Preparation of ad hoc analysis for the Financial Accounting Manager and Finance team as required., • Assist with preparing the Annual Report and Accounts, Corporation Tax Return., • Assist with the preparation of the quarterly VAT return. General • Assist in project work, • Assist in the liaison with internal audit, risk and compliance during periodic reviews, • Assist other departments with queries as required., • Carry out routine administrative tasks, maintain required training and compliance, follow internal processes for leave and absence and undertake any other reasonable duties needed to support day-to-day operations. Key skills and experience • Excellent and demonstrable analytical and numerical skills. Able to deal with large data sets, • High levels of accuracy and attention to detail, • Excellent written and verbal communication skills, • The ability to work to strict deadlines, • Advanced use of MS Excel required (Lookups/Sumifs), • Comfortable dealing with individuals across levels of seniority, • Ability to adapt to, and help drive, process change Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Do you have a passion for customer service and sales? Ready to make an impact with a leading bathroom supplier known for quality products and excellent customer service? We're seeking an Showroom Sales Manager for our showroom. What We Offer: A role where you can build strong, lasting relationships with customers, both in-store and over the phone. The opportunity to drive business growth and maximise profits. A direct line of communication with senior management, ensuring smooth day-to-day operations. Full training provided, so no prior bathroom sales experience is necessary. What We're Looking For: A confident leader with strong interpersonal and communication skills. Proven sales experience and a track record of building relationships in trade, sales, or retail. A natural problem-solver who can spot business opportunities and nurture long-term customer connections. Self-motivated, adaptable, and ready to grow. Why Join? Career progression: Grow with a top brand in the industry. Exciting environment: Lead a thriving showroom and make an impact from day one. Supportive training: Learn on the job, with all the tools you need for success. If you're friendly, confident, and ready to take your career to the next level, we want to hear from you! Apply today to become a key player with an industry leader in bathroom supply! Mandeville is acting as an Employment Agency in relation to this vacancy

Client Experience Manager Salary: Up to £60,000 per annum! Type: Temporary - Permanent Location: City of London Hours: 8am-5pm / 9am-6pm We are currently recruiting an experienced Client Experience Manager to join a prestigious luxury brand on a temporary-permanent basis. This is an exciting opportunity for a commercially driven leader with a strong background in high‑end management to make an immediate impact. ⭐ Benefits! ⭐ Boost Benefits platform, providing access to exclusive employee discounts, wellbeing resources, and lifestyle perks! Opportunity to work with a prestigious luxury brand. Fully office‑based role with a collaborative, professional working environment. Temporary assignment offering valuable exposure within the luxury retail sector. Support from a dedicated recruitment consultant throughout your assignment! Key Responsibilities: Lead, coach, and motivate retail teams to achieve sales and service KPIs. Drive commercial performance while maintaining brand integrity and luxury standards. Oversee day‑to‑day retail operations, ensuring efficiency and consistency. Analyse sales data and provide actionable insights and reporting. Support recruitment, training, and development of store management teams. Ensure compliance with company policies, procedures, and operational best practice. About You: Proven experience in a luxury or premium retail management role. Strong commercial acumen with a results‑driven mindset. Confident leader with excellent communication and stakeholder management skills. Highly organised, adaptable, and able to thrive in a fast‑paced environment. Available to start immediately or at short notice.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Store Manager - Bolton Middlebrook Fixed Term Contract 12 Months About the role : Lead, motivate, and manage the store team to achieve sales targets and deliver outstanding customer service Oversee daily store operations, including opening/closing procedures, inventory management, merchandising, and cash handling Recruit, train, schedule, and develop team members to maximise performance and engagement Monitor KPIs, analyse sales reports, and implement strategies to increase revenue and profitability We're looking for someone with: Proven management experience in a retail environment, leading a team in a fast-paced setting. A passion for retail and a proven track record of delivering excellent results. Flexibility to work a 7-day shift pattern, including weekends and bank holidays. Strong communication and leadership skills to engage and motivate your team. Proficient with POS systems and basic Microsoft Office/Google Workspace tools Benefits We reward our Store Managers with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Clarks Workplace Pension Eyecare Vouchers Health Cash Plan (SimplyHealth) Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! Join us and bring your positive energy to Clarks - where every day is an adventure! About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. TPBN1_UKTJ

Regional Manager Zachary Daniels is partnering with a highly commercial, service-led, private equity-backed retailer to appoint a Regional Manager across London and inside the M25. This opportunity is particularly well suited to leaders from high street hospitality or QSR environments, as well as small-format retail, who are used to operating at pace, leading through people and driving performance across multiple locations in a fast-moving, high-footfall role. The Role As Regional Manager, you will take full accountability for regional performance, leading through a team of Area Managers across a diverse portfolio of smaller, high-footfall stores across London. This is a hands-on leadership role where success comes from being highly visible, close to the operation and able to balance customer experience with strong commercial delivery in a competitive urban market. You will: Lead, coach and develop a team of Area Managers, building capability and future talent Drive sales, margin and cost performance across a multi-site London estate Embed a strong, service-led culture across smaller store environments Ensure consistent operational standards and execution across all locations Deliver change and improvements at pace within a fast-moving, PE-backed business Use clear KPIs and commercial insight to drive accountability and performance Act as a visible leader and role model across your region About You This role is ideal for a regional or senior multi-site leader from high street hospitality, QSR or small-box retail who thrives in a fast-paced, people-first environment. You will bring: Multi-site leadership experience across high street hospitality, QSR or smaller format retail operations A hands-on, people-led approach with the ability to influence at all levels Experience developing managers and building high-performing teams Strong commercial awareness with a focus on driving sales and controlling costs The ability to operate with pace, autonomy and accountability A track record of delivering results through others in a multi-site environment Why Apply? A senior leadership role within a growing, PE-backed business The opportunity to shape performance, culture and leadership capability A dynamic London-based role suited to leaders who enjoy being close to the detail Competitive package with strong bonus and benefits If you're currently operating in high street hospitality, QSR or small-format retail in London and are looking for your next step into a broader regional role, we'd love to hear from you. BH35965

Security Manager – Planning, Mobilisation & Assurance to £90k + Benefits 12-Month Fixed Term Contract | Hammersmith, London We are seeking an experienced Security Manager to lead critical planning, mobilisation, and assurance activities across one of the UK’s most iconic event venues during a pivotal operational phase. This hands-on role ensures security standards are implemented effectively, providing confidence and assurance to both clients and stakeholders. You will coordinate multi-disciplinary teams, oversee service partner outputs, and deliver high-quality operational documentation, enabling the Head of Security to focus on strategy, governance, and senior stakeholder engagement. The Role: Security Planning & Documentation Reporting to the Head of Security, you will lead the creation, refinement, and quality assurance of client-side Security Standards, SOPs, protocols, and operational guidance. Ensure alignment between service partners’ emergency procedures and governance frameworks. Integrate documentation with landlord, tenant, and event operations to maintain seamless security complianceProject & Workstream Leadership Drive planning and mobilisation projects from initiation to completion, coordinating inputs across Operations, M&E, Logistics, Cleaning, and external stakeholders. Maintain clear timelines, action trackers, and risk logs, escalating key decisions to the Head of Security.Desktop Exercises & Validation Design and facilitate desktop/tabletop exercises, capturing lessons learned and embedding improvements into operational practice. Produce actionable improvement plans and track completion to ensure continuous operational readiness.Service Partner & Contractor Assurance Provide client-side oversight of security service partner mobilisation activities. Review and quality-assure contractor and consultant outputs, ensuring consistency with company standards and operational intent. Constructively challenge outputs where necessary to meet agreed standards.Stakeholder Coordination Represent the security function in operational planning forums. Engage with occupiers and their service providers to ensure integrated, proportionate, and consistent security delivery. Escalate policy or strategic matters to the Head of Security when required.The Person: Essential: Experience in complex, high-footfall environments such as live entertainment events venues, retail centres, mixed-use estates, or large-scale public venues. Proven ability to write and review SOPs, emergency procedures, and security protocols. Experience leading defined projects or workstreams. Strong experience designing and facilitating desktop/tabletop exercises. Excellent written and verbal communication skills. Able to operate independently within delegated authority.Desirable: Experience in live entertainment, events, or public-facing venues. Background in mobilisation or transition into live operations. Relevant security, resilience, or emergency planning qualifications.Role Context Strategic direction, policy ownership, and senior stakeholder engagement remain with the Head of Security. The role focuses on delivery and assurance within delegated authority; it is not a strategic leadership position.Apply if you are ready to turn strategy into action and be at the heart of the UK’s most iconic event venues operational success

Company: Retail Company Position: SAP Integration Specialist (HANA & Retail & E-Commerce) Location: London (Hybrid) Salary: 60,000 – 70,000 GBP + Bonus Job responsibilities: Digital, Retail & ERP Integrations Design and operate integrations across SAP, POS, WMS, e‑commerce, marketplace and logistics platforms. Ensure secure, real‑time and batch data flows supporting product, inventory, orders, fulfilment, customer and finance processes. E‑Commerce, Marketplace & POS Maintain ERP ↔ Adobe/Magento integrations (catalogue, stock, orders, cancellations, returns). Manage ERP ↔ Tradebyte marketplace connections (Zalando, ASOS, AboutYou). Ensure Cegid POS transactions (WPUUMS), returns and stock adjustments post accurately across systems. Warehouse, Logistics & 3PL Maintain inbound/outbound flows with CEVA/WMS (ASN, HU, picking/packing, stock updates). Support carrier integrations for labelling, shipment tracking and delivery confirmations. Troubleshoot inventory mismatches, HU issues and fulfilment delays. Omni‑Channel Integration Enablement Ensure seamless enablement of: Click & Collect Ship from Store Endless Aisle Return Anywhere Maintain unified stock visibility across ERP, POS, WMS and e‑commerce IDocs, APIs & SAP CPI / Integration Suite CPI / iFlow Development Build and maintain iFlows including routing, mapping, exception handling, sequential processing and data transformation. Develop Groovy scripts for: JSON/XML conversion OAuth2 token flows & HMAC signatures CPI Integration Policies Enforce secure integration policies: encryption, keystore management, mTLS, OAuth2, API keys, PII masking. Apply resilience standards: retries, idempotency, throttling, duplicate‑check logic. IDoc / EDI Monitor and resolve key IDoc types (ORDERS, DESADV, INVRPT, MBGMCR, INVOIC, WPUUMS). Experience 10+ years in enterprise integrations across ERP, retail, e‑commerce, and WMS. Strong exposure to multi‑country European operations (pricing, VAT, currency). Hands‑on experience with POS, marketplace, carrier and warehouse integrations. Prior work in fashion retail, DTC or consumer brands preferred. Technical Skills Core Skills (Must Have) Strong CPI/iFlow development with advanced Groovy scripting. Expertise in REST/SOAP APIs, JSON/XML, IDoc/EDI, batch/event-driven flows. Strong ERP ↔ POS ↔ WMS ↔ E‑commerce integration knowledge. Ability to resolve order, fulfilment and stock integration issues. Proven experience designing secure, compliant integration flows. Essential Skills Integration architecture design, mapping, transformation and documentation. Understanding of omni‑channel order flows & dependencies. Experience with European retail localisation (VAT, pricing, currency). Strong debugging ability for CPI, SFTP, APIs and IDocs. Nice‑to‑Have Skills CPI/Integration Suite certification(s). Experience with Tradebyte, Cegid POS, CEVA WMS, carrier APIs. Exposure to event‑driven or microservices architecture. Experience with Jira, Confluence, Solution Manager or Signavio. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for understanding

Fit Out UK are a leading interior fit out contractor working across the Retail, Leisure, Commercial, Residential, and Banking sectors. We are currently seeking an experienced Contracts / Project Manager on a hybrid/remote basis to join our team. This role will focus on overseeing and managing our major banking projects, including new bank branch fit-outs, flagship banking halls, head office refurbishments, and high-security commercial banking environments. We have offices in London and Yorkshire, with occasional travel required to project sites across the UK. As the Contracts Manager, you will take overall responsibility for the successful delivery of specific banking projects from inception through to practical completion and handover. Reporting directly to the Workstream Manager, you will manage site managers, direct labour, and specialist sub-contractors while interfacing with internal stakeholders across cost management, M&E, procurement, design, transport & distribution, and other key departments. You will have full accountability for the delivery of projects in line with the agreed project implementation plan, client requirements, and Fit Out UK’s high standards. A strong focus on profitability, regulatory compliance, quality, security, and reputation is essential at all times, particularly given the highly regulated and security-sensitive nature of banking environments. Key Responsibilities • Attending internal management calls, client meetings, and design review meetings as required., • Scoping works with banking clients and their professional teams., • Briefing the cost manager on project requirements and supporting the procurement of specialist contractors and suppliers., • Arranging surveys, obtaining drawings, specifications, and security documentation during the pre-construction phase., • Supporting the cost manager in confirming provisional sums and cost plans., • Submitting and managing RFIs, technical queries, and design clarifications., • Establishing and maintaining a comprehensive project risk register, with particular attention to security, operational continuity, and regulatory risks., • Developing and maintaining detailed project programmes to ensure risks are mitigated and delivery remains on schedule., • Leading client and stakeholder meetings, including the production and distribution of accurate notes and minutes., • Engaging and managing site management teams and specialist sub-contractors experienced in banking/financial sector projects., • Ensuring all construction works comply with relevant Building Regulations, British Standards, banking security standards (e.g. LPS 1175, Secured by Design where applicable), and recognised best practice., • Managing and coordinating Building Control approvals, BREEAM (where required), and any specialist banking compliance certifications., • Obtaining all necessary permits, including those related to high-security environments., • Completing material take-offs and requisitioning via the company portal., • Producing and reviewing all relevant Health & Safety documentation, including RAMS, and ensuring approval prior to commencement on site., • Identifying, recording, and managing variations and change control., • Managing on-site works to ensure safe, secure, and high-quality delivery with minimal disruption to banking operations., • Providing regular progress and risk reports to the Workstream Manager and Cost Manager., • Managing project handover to the client, including phased handovers where required., • Collating and uploading all O&M manuals, as-built drawings, and documentation in accordance with the SLA and client requirements., • Preparing and submitting completion statements, Regulation 38 files, fire compliance reports, and any additional banking-specific compliance documentation., • Supporting the final account preparation and agreement process. The role will include any other duties deemed necessary by the Workstream Manager to ensure the successful and profitable delivery of the project. Qualifications / Skills / Experience • Strong working knowledge of the full Microsoft Office suite (Intermediate to Advanced level), • Basic to Intermediate experience with MS Project (or equivalent planning software), • Excellent communication and stakeholder management skills, particularly with senior banking clients and professional teams, • Minimum 5 years’ experience as a Contracts Manager or Senior Project Manager, • Previous experience delivering projects in the banking, financial services, or other highly regulated sectors is highly desirable, • Strong understanding of health & safety, quality management, and commercial control on major fit-out projects, • Knowledge of banking security standards and operational constraints would be a significant advantage If you are an experienced Contracts Manager with a proven track record in delivering major banking or high-security commercial projects and are looking for your next challenge, we would love to hear from you. Please apply by sending your CV and a short covering note or click the “Apply Now” button below. We thank all applicants for their interest; however, only shortlisted candidates will be contacted

Assistant Store Manager | Central London (King's Cross) | £34,000 + Benefits We are seeking a driven and hands-on Assistant Store Manager to support the leadership of a high-performing flagship store for a well-established, founder-led premium British retail brand. Located in the heart of King's Cross, this compact, high-footfall store operates within one of London's busiest retail hubs. This is an exciting opportunity to play a key role in delivering strong weekly performance while supporting the success of a brand built on heritage, craftsmanship, and exceptional customer experience. The Role As Assistant Store Manager, you will work closely with the Store Manager to drive performance on the shopfloor, leading from the front and supporting the team in delivering outstanding service. You will play a key role in creating a high-energy, sales-driven environment, ensuring operational excellence while acting as a role model for customer experience and team engagement. This is a fast-paced, high-density environment requiring energy, resilience, and strong commercial awareness. You will be trusted to take ownership in the Store Manager's absence and contribute to the overall success of the store. Key Responsibilities Support the Store Manager in leading, motivating, and developing a high-performing team Take ownership of the shopfloor, driving sales and delivering an exceptional customer experience Contribute to achieving key KPIs including UPT, ATV, and customer capture Maintain high standards of visual merchandising and overall store presentation Support day-to-day operations, including planning, productivity, and stock management Step up to lead the store in the absence of the Store Manager Coach and support team members through regular feedback and on-the-job developmentAbout You Experience in a supervisory or Assistant Manager role within a premium or service-led retail environment A hands-on leader who enjoys being on the shopfloor and supporting team success Passionate about delivering exceptional customer experiences Commercially aware, with an understanding of key retail KPIs Resilient and adaptable in a fast-paced, high-volume environment Strong attention to detail in product presentation and store standards A supportive team player with a natural ability to motivate othersThe Environment Founder-led business with strong values and clear direction Collaborative culture where ideas are encouraged and valued High trust and opportunity to take ownership Shopfloor-first approach focused on service, sales, and team engagement Inclusive, supportive, and professional team environmentWhat's on Offer £34,000 salary £5 daily lunch allowance Optional 4-day working week (40 hours across 4 days) Opportunity to step into a leadership role and grow your career Work within a respected premium retail brand Prime King's Cross location with excellent transport links, including EurostarIf you are an ambitious Assistant Store Manager looking to take the next step in a fast-paced retail environment, we would love to hear from you. BH35845

Supply Chain and Production Manager London, Hybrid Up to £45,000 The Company A founder led, SME business, storming ahead in the premium wellness category. Working within a team of 20, your role will be a key position within the operations team. This is a growing and ambitious business, offering strong exposure within multiple channels including retail and D2C. What’s on offer • Hybrid working; 3 days in the office, 2 from home, • 22 days holiday plus bank holidays, • Birthday off, • Product discount, • Christmas shutdown, • Performance and business bonus What will you do as a Supply Chain and Production manager • Translate demand forecasts into production plans, • Optimise stock levels and product availability across 20 SKUs, • Source ingredients nationally and internationally, negotiating pricing, • Oversee freight, customs and shipping partners, • Ensure production runs are executed efficiently and to plan, • Quality and compliance managing 3rd party testing What will you need to be a Supply Chain and Production manager • Experience working in Wellness / Beauty or FMCG, • Previous experience within a founder led business, • Happy to travel to Brighton once a month, • Must have experience of sourcing raw materials, • Solid global logistics and freight knowledge, • Commercially minded with strong negotiation skills Job Number 10835

This is a business going places. Fast. Redfox is working with a high-growth, award-winning fresh produce importer supplying into major UK retail, foodservice and wholesale markets. They’ve built a serious reputation in their category combining deep sector expertise, strong grower relationships, and relentless focus on quality, service and cost control. Now they need a Commercial Manager who can step in and own, grow and elevate key customer relationships. The Role This is a hands-on, commercially driven position where you will: • Take ownership of key retail-facing accounts and product categories, • Build and develop strong, trust-based relationships across customers and growers, • Drive sales, margin and category performance, • Deliver accurate forecasting, pricing and commercial insight, • Identify opportunities for growth, efficiency and innovation across the supply chain, • Work cross-functionally with procurement, supply chain, technical and operations This is not about maintaining accounts.This is about developing them. Growing them. Owning them. What We’re Looking For • Proven commercial experience within fresh produce, • Strong understanding of retail dynamics, supply chains and category management, • Commercially sharp with strong numerical and analytical ability, • Able to challenge, influence and build credibility quickly, • Proactive mindset—someone who spots opportunities and acts, • Comfortable operating in a fast-paced, performance-driven environment Why This Role? • Join a dynamic, entrepreneurial business with real momentum, • Work alongside a highly experienced and passionate team, • Exposure to a diverse customer base across multiple channels, • Genuine opportunity to shape growth and make your mark, • Be part of a business that is recognised, accredited and operating at high standards across the board The Detail • Location: Kent (office-based – own transport required), • Travel: UK & International, • Package: Competitive, dependent on experience If you’re ready to step into a role where you can genuinely move the dial commercially… this is one to explore

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment

Restaurant General Manager - Flagship West London Restaurant We are seeking an experienced Restaurant General Manager to lead a busy, flagship Rosette-level independent restaurant in West London, recognised by the Michelin Guide for its quality and consistency. This is a high-profile venue where exceptional British ingredients are paired with warm, confident but casual service in a refined yet relaxed brasserie-style setting. The restaurant is celebrated for the best in British produce, a strong wine offering, and service that feels professional without being formal. This role suits a General Manager who enjoys running the whole business while remaining visibly involved during service. Why apply for this Restaurant General Manager role? You'll be joining a business that values quality, consistency, and long-term commitment: Salary: £60,000 - £65,000 Milestone Rewards Private Healthcare Loyalty Bonus - additional holiday after your third year Two major annual team celebrations Retail, gym, travel, and group-wide discounts Key Responsibilities Full ownership of a busy flagship restaurant, overseeing operations and performance Balance hands-on leadership with responsibility for budgets, P&L, forecasting, and labour control Act as the face of the venue within the West London community Champion high-quality British ingredients and knowledgeable service Lead and develop a strong management and front-of-house team while maintaining a warm brasserie atmosphere What We're Looking For Proven experience as a Restaurant General Manager within a Rosette-level or equivalent premium restaurant in the UK Experience in high end or fine dining Commercially confident and comfortable running the full business Passion for British produce, quality-led cooking, and wine-focused dining A natural, visible leader with a welcoming presence Full Right to Work in the UK Living within a commutable distance to West London If you're an accomplished Restaurant General Manager seeking a flagship West London role where quality and warmth go hand in hand, we'd love to hear from you. Apply now to find out more. Job Number │ (phone number removed) IND / F&B Location │ West London Role │ Restaurant General Manager Consultant │ Kevin Thomas - F&B Recruitment Specialist Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Salary : £31,000 plus bonus potential Hours : Full time, 40 hours per week (5 out of 7) Contract : Permanent Location : Pot House Lane Department : Retail SPAR Store Management (incFoodservice) Closing date for applications: 28 April 2026 Role Overview SPAR Store Manager Pot House Lane. Reporting to the Retail Operations Manager, the Store Manager will be driving growth within the company-owned store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with companyobjectivesand foster a positive and empowering work environment that reflects the companys values. Company Overview We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. The company now owns 247 SPAR convenience stores, employs more than 5,000 people, and has a turnover of £1.3 billion. Key Responsibilities Team Leadership Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service Foster a positive and collaborative work environment, encouraging teamwork anda strong senseof community within the store Celebrate colleague successes Operational Excellence Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control Implement and uphold visual merchandising standards to enhance the overall shopping experience Customer Engagement Build andmaintainstrong relationships with customers, understanding their needs and preferences Implement customer service strategies to enhance satisfaction and loyalty Sales and Performance Set and achieve sales targets, actively driving initiatives to increase revenue and profitability Analyse sales reports and trends toidentifyopportunities for improvement Community Involvement Activelyparticipatein local community events and initiatives to strengthen the stores ties with the community Seek out partnerships and collaborations that contribute to the overall well-being of Pot House Lane Financial Management Manage budgets, expenses, and financial reporting to ensure the storeoperateswithin established financial parameters Store Manager Skills Required Proven experience in retail management, witha track recordof success in achieving sales targets Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team Excellent communication skills and the ability to build positive relationships with customers and the local community Knowledge of retail operations, including inventory management and merchandising Ability to analyse data and make informed decisions to drive business performance A passion for community engagement and a commitment to making a positive impact in Pot House Lane Whatsin it for you? Salary of £31,000 plus bonus potential Holiday, Maternity and Paternity leave and payin excess ofstatutory entitlements Cycle to Work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training and Development opportunities Gain hands-on experience in a high-volume, fast-paced environment Enhanced Maternity and Paternity pay packages Flexible working hours opportunity Early accessto your pay through EarlyPay 24/7 access to payslips via HR/Payroll portal 12.5% staff discount on fresh items and 10% staff discount on ambient products in SPAR stores (excluding alcohol and cigarettes) Wellbeing support, including access to emotional support, counselling, legal and financial advice Company Pension Scheme and NEST pension scheme Company Life Insurance worth 1 x annual salary and 6 x annual salary with the Company Pension Scheme Extra Holiday Purchase Scheme Long Service Awards Company Sick Pay Health Cash Plan Employee volunteering opportunities A UK driving licence is preferred, as travel to other stores may berequired. You must be willing to undergo Post Office financial vetting. Inclusive Environment As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet theminimumcriteria for the role. If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the Pot House Lane community through exceptional service and a commitment to excellence. You may have experience in the following: Store Manager, Retail Store Manager, Convenience Store Manager, SPAR Store Manager, Retail Manager, Shop Manager, Grocery Store Manager, Food Retail Manager, Retail Operations Manager. REF-227 820 TPBN1_UKTJ

Business Development Manager – London, South East Main purpose of job: To lead and drive profitable, strategic growth across Assured Group subsidiaries within the London and the South East, England region by identifying, shaping and securing high-value opportunities, developing senior client relationships and converting complex requirements into commercially robust, operationally deliverable contracts. This role will play a key part in supporting the Group’s wider commercial strategy, strengthening market presence and enhancing Assured Group’s position as a trusted, multi-disciplinary service partner. The postholder will be expected to operate at both a strategic and hands-on level, working closely with the Group Commercial Director, subsidiary Managing Directors and operational leaders to influence growth, open new markets and secure long-term value for the Group. We invite experts to apply with experience within the following sectors: Transport (Aviation / Rail) and Facilities Management (Corporate Real Estate / Retail) Responsible to: Group Commercial Director Responsible for: Strategic business development activity across London (and the surrounding areas) and the South East region and assigned sectors, and where applicable supporting commercial executives, bid resources and wider team members involved in opportunity development and tender activity. Main tasks of the job 1. Strategic market development and growth Lead the identification, development and conversion of strategic commercial opportunities across Assured Group subsidiaries within the Southern region. Build, manage and maintain a high-quality pipeline of opportunities aligned to the Group’s growth priorities and target sectors. Support the development of regional and sector-based growth plans, identifying routes to market, priority accounts and key partnership opportunities. Position Assured Group as a strategic outsourcing and operational delivery partner, capable of delivering multi-service, scalable and commercially sustainable solutions. Contribute to the expansion of the Group’s presence across new clients, sectors and service lines. 2. Senior client engagement and relationship leadership Develop and maintain strong relationships with senior decision-makers across client organisations, including Procurement, Commercial, Estates, Facilities, Operations and Board-level stakeholders. Lead client engagement activity from early-stage prospecting through to solution development, negotiation and contract award. Build credibility as a trusted commercial adviser, able to understand strategic business drivers, operational challenges and long-term client objectives. Create opportunities to engage early in the buying cycle, shaping requirements and influencing solution design where possible. 3. Commercial strategy and deal leadership Take a lead role in shaping commercial solutions, pricing strategies, proposals, tenders and contractual negotiations across relevant Group service lines. Develop commercially sound, risk-balanced delivery models that reflect labour, supervision, equipment, consumables, mobilisation, compliance, technology, overhead recovery and target margin. Ensure all opportunities are evaluated for commercial viability, operational deliverability, strategic value and contractual risk. Work with the Group Commercial Director and subsidiary leadership teams to support key deal reviews, approvals and commercial decision-making. Drive commercial discipline across the opportunity lifecycle, ensuring quality, consistency and alignment to Group objectives. 4. Key account development and cross-group growth Identify and unlock opportunities to grow existing accounts through the introduction of wider Assured Group capabilities and integrated service offerings. Work across subsidiary boundaries to develop joined-up solutions that maximise client value and strengthen the Group’s overall proposition. Lead account growth conversations with existing and prospective clients, identifying opportunities for contract expansion, additional services and long-term partnership development. Support the development of strategic account plans in collaboration with operational and subsidiary leadership teams. 5. Operational and leadership alignment Work closely with Managing Directors, Operational Directors and mobilisation teams to ensure proposed solutions are aligned to operational capability and delivery expectations. Provide commercial leadership during transition from bid to mobilisation, supporting a smooth handover and strong early-life contract performance. Ensure that service solutions are realistic, deliverable and aligned to both client need and Group standards. Act as a senior link between commercial intent and operational execution. 6. Market intelligence and proposition development Monitor market activity, competitor positioning, client demand, procurement trends and sector developments across target markets. Use insight to inform commercial strategy, pricing approaches, proposition development and targeting activity. Identify emerging trends and strategic shifts that may create opportunity or risk for the Group. Support the ongoing refinement of Assured Group’s market positioning, value proposition and go-to-market approach across the Southern region. 7. Governance, forecasting and performance reporting Maintain clear oversight of pipeline progression, CRM management, revenue forecasting and conversion activity. Provide regular strategic updates, sector insights and opportunity reviews to the Group Commercial Director and relevant subsidiary leaders. Ensure all business development activity is managed in line with Group governance, delegated authority and commercial approval processes. Contribute to budgeting, target setting and performance tracking across the regional pipeline. 8. Proposals, tenders and executive presentations Lead the development of high-quality proposals, tender submissions, presentations and commercial responses across a range of subsidiaries and service lines. Produce compelling, executive-level documentation that clearly articulates Assured Group’s operational capability, commercial value and strategic fit. Translate complex delivery solutions into clear and persuasive client-facing content. Support bid governance and internal review processes to ensure submissions are compliant, commercially robust and aligned to Group margin and risk expectations. Represent the business confidently in client meetings, presentations, site visits and commercial negotiations. 9. Contribution to wider Group commercial strategy Support the Group Commercial Director in delivering wider commercial priorities, strategic initiatives and business development planning. Act as a senior ambassador for Assured Group in the market, promoting the strength of the Group’s subsidiary model and integrated service capability. Contribute to the development of commercial best practice, pipeline quality, market messaging and growth strategy across the wider business. Help foster stronger collaboration across the Group to improve cross-selling, opportunity visibility and commercial effectiveness. The above is not an exhaustive list of duties and you will be expected to undertake other responsibilities as required in line with the evolving needs of the role, the Group and wider business objectives. Skills and competencies Proven track record in a senior business development, commercial or strategic growth role within facilities management, aviation services, outsourcing, workforce solutions or specialist services Strong commercial acumen with the ability to structure profitable, sustainable and scalable service solutions Experience of leading complex tenders, negotiated opportunities and high-value commercial discussions Strong ability to build credibility and influence at senior operational and executive level Excellent stakeholder management, relationship-building and communication skills Strong strategic thinking combined with the ability to convert opportunity into practical delivery models High standard of written communication and presentation capability Strong organisational, planning and pipeline management skills Sound understanding of mobilisation, operational delivery, contractual risk and service performance frameworks Strong IT capability including CRM systems, Excel, PowerPoint and Word Self-motivated, commercially driven and able to operate with a high degree of autonomy Willingness to travel across the South region and wider UK as required

Corporate Security Supervisor / Security Shift Manager Salary: £55,000 + on-site gym, free breakfast & lunch. Location: Central London Hours: Monday to Friday: Week 1: (Apply online only). Week 2: (Apply online only). Great opportunity for a positive and ambitious security professional to join a first-class security function in Central London. This role will see you provide leadership to a small but dedicated security team. The role comes with an extensive benefits package which includes the use of an on-site gym, free breakfast and lunch. The shift pattern will see you working a week of days and then a week of nights. Monday to Friday. Applicants should meet the following criteria: • Ideally you will have experience supervising a security team in a corporate, hospitality or similar environment., • SIA Door Supervisor license holder and ideally you will hold a CCTV license or be prepared to obtain it., • Happy working a mix of day and night shifts., • First class customer care skills with a passion for service excellence., • A passion for training and developing security officers., • Experience of positively engaging and influencing senior stakeholders, • Confident utilising technology in your role Key duties and responsibilities will include: • Supervising the delivery of site security ensuring a 5-star service is delivered to guests, visitors and staff., • Conduct and monitor staff appraisals and encourage further development., • Staff training and development, • Rota management, • Undertake regular security patrols., • Front of house meeting and greeting, • Implementation of policies, SOP’s, AI’s, emergency preparedness etc., • Incident management and response, • Responding to facilities issues within the building, • Safeguarding of various assets to include people, buildings and information., • Oversee the operation of security systems., • Cross functional working with the Property and Facilities teams., • Undertake security officer duties as required. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development Electronic Security Risk Management

Company description NOV is a global leader in the design, manufacture, and support of oilfield equipment, technologies, and services. With a legacy of innovation and a commitment to excellence, we support the worlds energy industry with advanced solutions across drilling, completions, production, and digital services. NOV's M/D Totco division specialises in instrumentation and monitoring systems, ensuring our customers achieve optimal performance through high-quality data and real-time support. The Field Support Engineer provides critical technical, operational, and workshop-based support for the Digital Completion Services (DCS) product line and wider M/D Totco activities. This role ensures the correct build, configuration, testing, mobilisation, and lifecycle support of electronic instrumentation, surface systems, and downhole monitoring equipment. Responsibilities include remote monitoring, workshop preparation, onsite installation, and operational troubleshooting in both domestic (UK) and international locations. As a key technical resource within NOV Digital Services, the Field Support Engineer plays a pivotal role in maintaining service continuity and operational excellence. Job description Digital Completion Services (DCS) Analyse operational data to identify irregularities and recommend corrective actions Provide remote monitoring, diagnostics, and troubleshooting for DCS equipment Mobilise to customer sites for installation, commissioning, and operational support Lead instrumentation checks, communication testing, and system handover procedures Deliver customer training on DCS systems and troubleshooting Build, assemble, configure, and function-test DCS equipment in the workshop Maintain accurate configuration logs, test documentation, and build records M/D Totco Instrumentation Support Provide technical support for sensors, surface acquisition units, and monitoring systems Assist with instrumentation tasks during drilling or completions operations Conduct testing, troubleshooting, and refurbishment of M/D Totco systems Support mobilisation and integration of M/D Totco equipment at customer sites Provide data interpretation and analysis when required Workshop Duties Build, configure, test, and certify DCS and M/D Totco equipment Perform fault finding, repairs, and equipment refurbishment Maintain calibration and compliance of workshop tools and equipment Prepare equipment for mobilisation, including logistics and documentation Document stock movements and support inventory accuracy Project Support & Coordination Support deployment projects, system upgrades, and integrations Assist with FAT/SAT processes and generate technical documentation Collaborate with Sales, Service, and Engineering teams to ensure project readiness Health, Safety & Compliance Comply with all NOV HSE policies and procedures Conduct risk assessments for workshop and field activities Maintain documentation for ISO compliance and QA standards Participate in safety reviews and continuous improvement initiatives General Responsibilities Produce high-quality technical documentation including schematics and field reports Contribute to equipment and process improvement initiatives Support team cross-training and knowledge sharing Perform additional duties as directed by the M/D Totco Service Manager Required profile Degree or HNC/HND in Electronics, Instrumentation, or related discipline Proven experience with field instrumentation, monitoring systems, or control equipment Competency in system configuration, diagnostics, and hardware integration Ability to interpret technical drawings and wiring schematics Valid passport and willingness to travel internationally Interpersonal Skills (optional) Strong communication and customer interaction skills Ability to work independently and collaboratively in dynamic environments Proactive mindset with a commitment to service excellence What we offer Opportunity to work with cutting-edge digital completion and instrumentation systems Exposure to international field operations and technical project work Career development through technical training and cross-functional collaboration Supportive and safety-conscious working environment Access to NOV's global network and resources Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance TPBN1_UKTJ

Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge – including understanding of maintenance processes, LOLER regulations and safety requirements – would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday – 25 days per year plus bank holidays – holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Are you an experienced AV Project Manager ready to manage groundbreaking projects in the world of digital signage? Our client, a leader in creating high-impact visual solutions, is seeking a talented AV Project Manager to spearhead dynamic installations across retail, hospitality, corporate environments, and stadiums. If you’re passionate about delivering exceptional results and leading innovative projects, we want to hear from you! About the Role As the AV Project Manager, you will oversee all phases of AV and digital signage projects, ensuring that everything runs smoothly from conception to completion. You’ll collaborate with various teams, including Operations, Technical, and Installation crews, to guarantee timely delivery of projects that meet or exceed client expectations. Your leadership and project management skills will play a pivotal role in shaping amazing visual experiences. Key Responsibilities Lead and manage AV project life cycles, from planning and execution to final delivery. Coordinate with cross-functional teams to ensure alignment and successful project outcomes. Manage project timelines, budgets, and resources while keeping a focus on quality and client satisfaction. Mentor and guide team members, fostering a culture of collaboration and growth. Generate detailed project documentation, including status reports and post-project evaluations. Ensure compliance with industry standards, health, safety, and environmental regulations. What You’ll Bring Proven experience in AV project management or a related field, with a track record of successful project delivery. Strong understanding of AV systems, digital signage, and related technologies. Exceptional organizational and communication skills, with the ability to lead diverse teams. Familiarity with project management tools and methodologies. A valid UK driving licence to facilitate travel when necessary. Why You Should Apply If you thrive in a fast-paced environment, possess a strong technical background, and are eager to lead exciting AV projects that transform spaces, this is your chance! Join our innovative team and make your mark on the industry by crafting visually stunning solutions that captivate and engage audiences

Assistant Store Manager - Lifestyle Brand - Flagship Store Salary: circa £30k + Commission + Benefits Location: Dartford, Kent We're looking for an experienced Assistant Store Manager to lead a high-profile lifestyle brand store. If you're commercially focused, passionate about retail, and thrive on leading people and driving sales, this could be your next step. What You'll Do * Lead, coach, and inspire your team to deliver exceptional customer service. * Take full responsibility for store performance, sales, and operations. * Drive sales growth and exceed KPIs and targets. * Deliver training and development so your team are confident brand ambassadors. * Oversee stock control, compliance, health & safety, and store standards. * Implement promotions and marketing activities to increase footfall and conversion. What We're Looking For * 3-5 years' experience as an Assistant Store Manager / Retail Manager / Outlet Manager. * Proven track record of sales success and team leadership. * Strong communication and organisational skills. * Customer-focused with a hands-on, proactive approach. * Flexibility to work retail hours, including weekends. What's on Offer * Competitive salary + commission scheme. * 25 days holiday. * Private medical insurance, life insurance & pension. * Staff lunches, social events & team initiatives. * Clear training & career development opportunities. Apply Today If you're ready to take the next step in your retail management career with a leading lifestyle brand, apply now. Mandeville is acting as an Employment Agency in relation to this vacancy

Job Title: Electrical Site Manager Location: Dartford, Kent (UK) About the Role We are seeking an experienced Electrical Site Manager with a strong background in fit-out projects to oversee on-site delivery of high-quality electrical installations across a range of sectors. This role requires a proactive, hands-on professional capable of managing site operations, coordinating teams, and ensuring works are completed safely, on time, and to the highest standards. Typical Project Types Commercial office fit-outs (CAT A & CAT B) Retail and high street fit-outs Hospitality projects (restaurants, bars, hotels) Healthcare and medical facilities Education sector refurbishments Industrial and warehouse fit-outs Data centres and specialist environments Key Responsibilities Oversee day-to-day site operations for electrical fit-out projects Supervise and coordinate subcontractors, electricians, and site personnel Ensure works are delivered in line with project programmes and deadlines Maintain high standards of health & safety on site, ensuring compliance with UK regulations and company policies Conduct site inspections, toolbox talks, and safety briefings Liaise with project managers, clients, and other trades to ensure smooth project delivery Review and interpret technical drawings and specifications on site Monitor quality of installations and ensure compliance with BS 7671 Assist with planning of labour, materials, and site logistics Report on site progress, issues, and resource requirements Support commissioning, snagging, and project handover processes Identify and resolve on-site issues efficiently and effectively Requirements Proven experience as an Electrical Site Manager or Supervisor within fit-out environments Strong knowledge of commercial electrical installations and site practices Solid understanding of UK electrical and health & safety regulations Excellent leadership and team coordination skills Ability to manage site activities under tight deadlines Strong communication and problem-solving abilities Relevant electrical qualifications (e.g. NVQ Level 3, HNC/HND or equivalent) SMSTS certification required Desirable Skills Experience delivering fast-track fit-out projects Knowledge of energy-efficient and sustainable building systems Experience working alongside main contractors on design & build projects What We Offer Competitive salary (dependent on experience) Company vehicle or car allowance Pension scheme Opportunities for progression Supportive team environment

School Premises Manager / Facilities Manager A fantastic opportunity for an experienced facilities professional to oversee site operations, maintenance, and health and safety within a busy school environment. If you’ve also worked in the following roles, we’d also like to hear from you: Facilities Supervisor, Estates Manager, Caretaking Manager, Building Services Supervisor, Facilities Team Lead, Assistant Premises Manager, Caretaker Supervisor, Site Supervisor This role is known internally as a Senior Premises Officer SALARY: £27,980 – £30,309 per annum + Benefits LOCATION: Stanmore, North West London (HA7) JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week (all year round) JOB OVERVIEW We have a fantastic new job opportunity for a School Premises Manager / Facilities Manager to lead the operational management of a school site, ensuring facilities are safe, compliant, and well maintained. As a School Premises Manager / Facilities Manager you will oversee day-to-day site operations including maintenance, cleaning, and security, while supporting capital projects and ensuring health and safety standards are met. The School Premises Manager / Facilities Manager will also manage caretaking and cleaning teams, coordinate contractors, and work closely with leadership to support operational needs. This role suits a proactive individual with facilities management experience, strong organisational skills, and the ability to manage resources effectively within a fast-paced education setting. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the School Premises Manager / Facilities Manager include: • Site Operations Management: Oversee daily operation, maintenance, and security of the school site, • Health and Safety Compliance: Ensure all facilities meet statutory regulations and safety standards, • Team Leadership: Line manage caretaking and cleaning staff, including training and supervision, • Contractor Coordination: Manage external contractors and service providers effectively, • Maintenance Planning: Develop and deliver planned maintenance schedules and minor works, • Project Support: Assist with capital projects in collaboration with senior site management, • Resource Management: Order consumables and manage facilities-related supplies, • Budget Support: Monitor expenditure and ensure value for money across services, • Stakeholder Collaboration: Work closely with senior leadership to meet operational needs, • Site Security: Support opening and closing procedures and ensure site safety at all times CANDIDATE REQUIREMENTS • Excellent interpersonal and communication skills, • Experience managing cleaning and caretaking teams, • Strong understanding of relevant legislation and compliance, • Proactive approach to resolving maintenance and operational issues, • Ability to work independently with minimal supervision, • Strong planning and prioritisation abilities, • Previous experience in facilities or site management BENEFITS • Professional development opportunities • Pension scheme (subject to eligibility) • Retail and lifestyle discounts • Flexible working options • Well-being programmes and initiatives • Cycle-to-work scheme • Free staff lunch and on-site parking Plus many more Pre-employment checks The organisation is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks. Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14589 Full-Time, Permanent Construction and Trades, Property Maintenance Jobs, Careers and Vacancies. Find a new job and work in Stanmore, North West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Property and Lettings Manager Are you a confident, customer‑focused property professional looking to take ownership of an exciting and varied portfolio? We’re working with a beautiful, privately owned country estate just outside Hertford to find an exceptional Property and Lettings Manager to join their close‑knit, entrepreneurial team. This is a client‑side, in‑house role offering real autonomy, long‑term stability, and the chance to make a genuine impact across a diverse estate of over 200 residential and commercial properties Tenant satisfaction sits at the heart of everything they do. If you thrive on building trusted relationships, maintaining high standards, and delivering a personal, proactive service, this could be the perfect next step. The Role Reporting directly to the Head of Property, you’ll take end‑to‑end responsibility for lettings, property management, and maintenance coordination across the estate. You’ll be the key point of contact for tenants, contractors, and internal stakeholders—ensuring smooth day‑to‑day operations and long‑term value across the portfolio. What You’ll Be Doing Lettings, Renewals & Tenant Relationships • Preparing compelling marketing particulars and managing viewings, • Overseeing applications, references, compliance checks, and negotiations, • Managing lease agreements, renewals, terminations, and inventories, • Acting as a trusted point of contact for tenants and resolving queries efficiently Property Inspections & Rent Reviews • Carrying out rent reviews supported by market research and comparables, • Managing inspections and ensuring all properties meet legislative requirements, • Maintaining accurate property and tenant records across management systems, • Conducting boundary inspections using estate maps and Land Registry data Maintenance & Compliance • Coordinating planned and reactive maintenance works, • Liaising with the estate’s Buildings & Facilities Team and external contractors, • Monitoring statutory compliance and ensuring records are always up to date, • Managing residential property and tenant data on property management software What We’re Looking For Essential • Minimum 5 years’ experience in residential property or lettings management, • Strong working knowledge of property legislation, compliance, and best practice, • Excellent communication skills with meticulous attention to detail, • Confident negotiator with a proactive, solutions‑focused mindset, • Good understanding of common building defects and repairs, • Full UK driving licence (role is estate‑based) Desirable • Experience with commercial or agricultural tenancies, • Degree‑level education or equivalent, • Membership of a professional body (e.g. RICS, ARLA), • Experience working on a rural or country estate, • Familiarity with property management software systems What’s in It for You • Competitive salary: £38,000–£40,000 DOE, • Working hours: 9:00am–5:30pm (some flexibility required), • Generous pension: 7% employer contribution, • Private healthcare & life assurance, • Lifestyle benefits including gym discounts, retail savings, and employee support via Sage, • A rare opportunity to join a well‑established estate with a long‑term, people‑first culture If you’re a motivated Property Manager who values quality, relationships, and autonomy—and you’re ready to take ownership of a standout portfolio—we’d love to hear from you. Please note: Due to high application volumes, only shortlisted candidates will be contacted

Ancillary Services Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for an experienced and proactive Ancillary Services Manager to lead and develop operational teams across multiple departments at Heathrow Consolidation Centre. This is a varied leadership role with responsibility for Multiuser Warehouse operations, Additional Services, Customer Service, short-term strategic delivery, and quality assurance . You will play a key role in ensuring safe, efficient, compliant day-to-day operations while also driving process improvement, financial control, service excellence, and revenue growth. The successful candidate will be a strong people leader with excellent operational knowledge, commercial awareness, and the ability to turn business priorities into clear, actionable plans. Key responsibilities Multiuser Warehouse (MUW) Manage day-to-day Multiuser Warehouse operations, ensuring safe, efficient and compliant performance. Act as the subject matter expert for OMNI and SOM systems, troubleshooting issues and resolving them wherever possible before escalating to IT. Maintain system data integrity and ensure adherence to operational workflows. Create, update and maintain training documentation, SOPs and process guides. Deliver training where required, while coaching and mentoring colleagues to improve capability and performance. Regularly review warehouse processes, identify inefficiencies and implement improvements. Work closely with the Heathrow Retail Account Manager, Senior Account Manager and Reach teams to support business-as-usual operations. Monitor KPIs and operational performance, addressing inaccuracies and underperformance proactively. Act as the escalation point for operational issues, investigations and stock discrepancies, ensuring timely root cause analysis and resolution. Ensure compliance with health and safety, company policies and audit requirements. Maintain accurate reporting and operational documentation for review by the Head of Customer Experience. Additional Services Lead and manage day-to-day BAU operations within the Additional Services department, including parcel deliveries and oversight of monthly financial invoicing processes. Ensure services are delivered efficiently, accurately and in line with company KPIs and contractual agreements. Provide hands-on operational support where needed to maintain continuity and performance. Oversee financial reporting for Additional Services, ensuring accuracy, transparency and timely submission. Create and maintain a monthly review dashboard, providing analysis of revenue performance, trends and growth opportunities. Monitor revenue generation against targets, identifying risks and underperformance. Identify and develop new Additional Service opportunities across the business and Heathrow Airport to drive revenue growth. Collaborate with internal stakeholders to introduce and implement new service offerings. Ensure compliance with operational, financial and governance standards. Maintain accurate documentation, reporting and audit trails for all Additional Service activity. Act as escalation point for operational issues, including delivery investigations where applicable. Customer Service Lead and manage the day-to-day operations of the Customer Service department. Manage holiday approvals and coordinate sickness and holiday cover. Create, maintain and adjust staff rotas to ensure appropriate cover at all times. Monitor attendance and address absence issues as required. Oversee accurate logging and maintenance of call records in AMIS . Manage shared email inboxes, ensuring prompt and professional responses to external correspondence, including booking requests. Maintain high office standards, ensuring organisation, professionalism and compliance. Develop and implement customer service procedures and best practices. Identify and drive process improvements across the department. Ensure adherence to company policies and the BSL Labour Agreement . Monitor team performance, provide coaching and drive continuous improvement. Produce accurate operational reports for review by the Head of Customer Experience. Short-Term Strategy Lead the development and execution of short-term strategic plans aligned with business priorities and operational objectives. Translate strategic goals into clear, actionable plans with defined timelines, deliverables and ownership. Monitor performance against targets, identifying risks and implementing corrective actions where needed. Analyse operational and financial data to support informed decision-making. Coordinate cross-functional teams to ensure aligned delivery of key initiatives. Provide regular progress updates and performance reporting to the Head of Customer Experience and Head of Operations. Conduct post-implementation reviews to assess impact and capture lessons learned. Remain flexible and adapt plans in response to evolving business needs and external factors. Quality Assurance Provide guidance to management on process development, process support and conformance. Oversee Root Cause Failure (RCF) initiatives to address process anomalies, identify non-compliance and support corrective action. Oversee implementation of Irreversible Corrective Actions (ICA) to reduce non-conformities, minimise operational disruption and improve resilience. Work in partnership with relevant Heads of Department to support strong internal and external audit results. Business as Usual Actively participate in Monthly Management Reviews (MMRs) and customer meetings, including monthly and quarterly reviews with HAL where required. Coach, mentor and support all levels of management in achieving operational excellence in innovation development, innovation execution, project management and process control. Act as the gatekeeper for knowledge-based solutions stored in the AMIS system. Support European deployment opportunities as they arise. Key relationships External Retail Business Partners Retail Inbound Suppliers Internal HCC Head of Operations Head of Customer Experience Operational Managers Additional Services Team CTIMs HR Finance IT Line Level Leaders What were looking for Strong operational leadership experience across warehousing, customer service or multi-function service environments Excellent people management, coaching and mentoring skills Strong commercial awareness and confidence working with financial and performance data Experience in process improvement, compliance, audits and operational reporting Ability to manage multiple priorities and departments effectively Confident communicator with strong stakeholder management skills Experience using operational systems such as OMNI, SOM and AMIS would be highly advantageous Salary to be discussed Why join us? This is an exciting opportunity to take ownership of a broad and impactful role within a fast-paced operational environment at Heathrow. You will have the chance to lead teams, improve performance, support strategic initiatives and help shape future service growth. TPBN1_UKTJ

Warehouse Shift Manager We are a 3rd party logistics company supplying retail products to the high street and internet customers on behalf of numerous clients. We work with many well-known brands and major High Street stores on a daily basis, to fulfil their order requirements. We pride ourselves on delivering outstanding customer service and creating a positive experience for every client. We are seeking an experienced and driven Shift Manager to oversee daily operations within our busy distribution warehouse. Working within the management team, the role is critical in ensuring productivity targets, safety standards and service levels are consistently achieved. Shift Manager Roles and responsibilities: • Liaise with Supervisors / Team Leaders to plan day to day running of the operation, ensuring orders are completed on time and in full., • Priority setting with the teams on in/outbound tasking across multiple clients., • Ensuring all orders are processed on time & to customers standards., • Liaising with external clients daily via phone & email., • Managing inventory / stock queries., • Ensure all relevant paperwork is processed and stored correctly for filing., • Managing staffing levels on a daily / weekly basis and People management, • Maintaining and enforcing strict security protocols and role modelling Health & Safety best practise across the site., • Keyholder with responsibility for opening/closing site. Requirements for the Shift Manager • An initiative-taking and independent personality with the ability to manage workload and prioritise appropriately., • Attention to detail., • Strong decision-making skills., • Innovation & creativity, the ability to bring new ideas to life., • Able to work alternate shifts., • Good written English for emailing internal & external customers. Benefits for the Shift Manager • Competitive salary: commensurate with skills and knowledge;, • Timekeeping and attendance bonus, • Free life assurance, • Inclusion into private medical scheme, • Pension, • Discretionary annual bonus, • 25 days annual leave