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Sales Development Representative | London Blackfriars (Thames Views!) ️ Location: Central London (Stunning offices overlooking the Thames!) ⏰ Hours: Mon-Fri | 8:45am - 5:30pm (No weekends!) Salary: £27k Base + Uncapped Commission + Quarterly Bonus Culture: High-reward, social, and fast-paced. Ready to launch your career in the sales capital of the world? ✨ My client are a market leader in professional services-supporting businesses across the Accountancy, Tax, HR, and Health & Safety sectors. With aggressive growth plans for 2026 and beyond, we are looking for driven graduates or ambitious sales pros to join our elite London team. This isn't just a job; it's a career "adventure" with a multi-award-winning consultancy. The Role: What You'll Be Doing As a Sales Development Representative, you are the engine of our growth. You'll be: Generating Opportunities: Making outbound calls to business owners to introduce our world-class software and services. Strategizing: Partnering with a Business Development Manager to create quarterly plans and maximize your territory. ️ Building Pipelines: Managing leads, referrals, and appointments like a pro. Winning Big: The more business you create, the more you earn. It's that simple. What You Bring To The Team High Energy: You're self-motivated and thrive in a target-driven environment. ⚡ Tenacity: You've got a "never-give-up" attitude and an outgoing personality. Intelligence: You are articulate, professional, and can hold your own with senior business leaders. Ambition: You want to learn from the best and move up the ladder fast. No industry experience? No problem! ❌ They provide a comprehensive 2-week induction led by "Supercoach" stars, plus ongoing support for your first 6 months to ensure you find your winning style. The Perks (Beyond the View!) Uncapped Earnings: A competitive base plus a commission structure with no ceiling. Prime Location: Work in vibrant Blackfriars with incredible views of the Thames. ️ Time Off: 25 Days Holiday + Bank Holidays. Profit Share: We celebrate success together with a company profit-share scheme. Social Life: Amazing team nights out, incentives, and social events throughout the year. ️ Perks: Access to Perkbox discounts and a contributory pension scheme. Health: Private Health Insurance (after 5 years) & Onsite Gym Why Join Us? We have a fantastic reputation and a client base that is expanding every day. If you have a positive, results-focused attitude, we will give you every resource you need to build a lucrative career in the heart of London. Don't just watch the City move-be the one driving it. ️ [APPLY NOW to start your London Sales Journey! ] 49010KA INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position

Learning Support Assistant Actual Salary: £32,535 - £34,488 (pro rata, depending on experience and qualifications) Hours: 30 hours per week Working Weeks: 195 days per year We are seeking an experienced and highly motivated Teaching Assistant (TA) to lead and manage a Resource Provision within a mainstream secondary setting. *This is a key role requiring strong organisational skills, excellent communication, and a deep commitment to inclusion and pupil progress. Key Responsibilities Interpreting, clarifying and explaining directions. Enabling them to use equipment and materials as appropriate including digital technology and developing pupils' competence and confidence to do so. Motivating, encouraging, praising and reward pupils appropriately Assisting with language, behaviour, reading, spelling, writing, presentation, socialisation etc as the needs determine. Keeping pupils on task and helping them to concentrate. Implement agreed learning activities/teaching programmes, adjusting activities according to pupil responses/needs. Promoting positive behaviour at all times Assisting with any sensory or physical requirements while encouraging independence. Assisting with the duties of a form teacher. Developing pupils' self-esteem and sense of worth. Providing feedback to pupils in relation to progress and achievement Organise appropriate learning environments and resources. Liaise sensitively and effectively with parents/carers as agreed with the line manager and to participate in feedback sessions/meetings with parents or as directed. Essential Criteria Experience & Knowledge Working with or caring for children of relevant age Evidence of being able to work unsupervised. Evidence of working with young people other than in the school setting. Skills & Abilities Good numeracy/literacy skills. Good interpersonal skills. Good organisational skills. Able to follow complex instructions. Able to support pupils in the classroom by: Taking accurate notes. Giving clear explanations. Encouraging and motivating. Helping to manage challenging behaviour. Knowledge and ability to use IT effectively to support learning (including word processing skills). Ability to self-evaluate own learning needs and actively seek learning opportunities. Ability to relate well to children and adults. Work constructively as part of a team, understanding classroom roles and responsibilities and your own position within them.Only shortlisted candidates will be contacted. Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy

Associate - Special Investigations As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK Consulting brings together multiple teams across Transactions, Risk & Consulting, ABA, and Outsourcing to provide client-centric solutions for RSM’s current and future clients within the middle market. Our Consulting team has a major role to play in driving forward the growth of the firm with over 1,700 people delivering almost £200m revenue. At the heart of Consulting are the six solutions we offer our clients: business transformation, deal services, finance function support, risk and governance, forensic and investigation services, and restructuring. Our solutions create an enhanced tailored approach to support our clients in achieving their strategic goals and empower our people to make an impact and develop their own unique career path. We are looking for an Associate to join our Special Investigations team in London. Our Special Investigations team focus on contentious insolvency and fraud investigations with a demonstrated history of recovering assets from both the UK and overseas. We deal with cross-border issues, complex litigation and numerous contentious issues, as well as liquidations and high-profile bankruptcies. You'll make an impact by: • Planning assignments in accordance with the Firm's standard procedures and relevant statutory and extra statutory obligations, and to confirm arrangements with the client, company, or appointer, including likely costs and billing arrangements., • Managing a large portfolio of insolvency cases, including compulsory liquidations creditors voluntary liquidations and bankruptcies., • Briefing staff (including those based in other offices working on the assignment) on cases, to supervise and control the completion of work and to undertake ‘on the job' training and appraisals where appropriate., • Conducting detailed analysis of financial information and other records, to identify issues, assets and antecedent transactions including misfeasance, transactions at undervalue and breach of duty claims. What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate: • Previous experience operating at manager level in a similar role is required., • Proven experience in insolvency fraud investigation cases., • Proven experience in client handling and case management skills., • Previous experience in managing, developing and coaching team members., • Demonstratable experience in litigation presenting cases for Court., • You will need to be able to demonstrate a strong commercial outlook. What we can offer you: We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. • Study Support., • Hybrid and Flexible working., • 26 Days Holiday with the option of purchasing additional days., • Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP., • Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Store Manager Why join us? Were more than just a shoe brandwe have been at the forefront of innovative shoemaking since its foundation in 1825. Thats right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : Lead, motivate, and manage the store team to achieve sales targets and deliver outstanding customer service Oversee daily store operations, including opening/closing procedures, inventory management, merchandising, and cash handling Recruit, train, schedule, and develop team members to maximize performance and engagement Monitor KPIs, analyze sales reports, and implement strategies to increase revenue and profitability Were looking for someone with: Proven management experiencein a retail environment, leading a team in a fast-paced setting. A passion for retail and a proven track record of delivering excellent results. Flexibility to work a7-day shift pattern, including weekends and bank holidays. Strong communication and leadership skills to engage and motivate your team. Proficient with POS systems and basic Microsoft Office/Google Workspace tools Benefits We reward our Store Managers with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Clarks Workplace Pension Eyecare Vouchers Health Cash Plan (SimplyHealth) Join us and bring your positive energy to Clarks where every day is an adventure! TPBN1_UKTJ

About The Role Thinking of relocating to Cornwall? We are offering up to £4,000 relocation assistance to help the successful candidate make the move (subject to qualifying criteria and repayment terms). Perfect Join a growing, forward-thinking business where you can build a long-term career, without compromising on lifestyle. Join CCS & Help Shape the Future of Renewable Energy! Job Purpose Carry out installation of ASHP units and central heating systems to clients properties; conduct themselves professionally and responsibly at all times on behalf of CCS Limited. Also carries out all works in line with best practice, MCS, PAS2030 and building regulations, company procedures and stipulations. Skills/Qualifications General competence in the given trade, BPEC Heat Pumps. C&G Energy efficiency. NVQ 2 Plumbing Unvented hot water systems G3 Water regs certified. FGas (Desirable) Good fault-finding skills. Punctuality, professionalism, flexibility and working knowledge of Mobile PDA. Duties Maintains installation time frame and quality standards of the company by installing efficiently and safely with a high-quality finish. To deliver a high-quality service to the client and their customers, having respect for all individuals and meeting the challenges presented. Carries out all work strictly in line with company procedures and all standards within the industry: - MCS regulations and Building regulations, code of practice and best practice. Repairs and minor works as and when required for installation call backs or remedial works. To liaise with residents and CCS clients as and when required about the works being undertaken. To ensure all PPE is present and correct at all times including Covid-19 specific measures. Ensure all equipment is calibrated and in good working order. To be responsible for all equipment owned by CCS and ensures the maintenance and upkeep of such equipment. To ensure all appointments are kept and all CCS tenants/clients are kept informed. To carry out duties as required by any senior manager or member of staff representing such manager. To stay up to date with all legislation and codes of practice involving your given discipline. Carry out all reporting of variations to any works and updating administration department of changes to requirements on site. Responsible for engaging and attending all staff briefings and company functions. Contributes to team effort by accomplishing related results as needed. Liaison with all other engineers and staff to ensure targets are reached, organizing electrical works and building works on any given installation. Production of a safety certificate or job sheet for all works, any other reports or records required for the works. Submitting a valid and accurate time sheet, delivery notes, expenses, and any other documentation weekly. Experience Required Minimum of 3 years experience. Experience of working within the Social Housing sector on installation projects and maintenance contracts. Experience of working with residents and clients directly. A clean UK driving license and DBS check will be required. Working within the renewables industry Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About The Organisation About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. TPBN1_UKTJ

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK We are looking for a Hospitality Team Lead to join our London office on a 12-month FTC, to support two separate elements of client/guest hospitality – Front of House and catering. Based on the reception desk, the front of house duties requires the employee to act as the first point of contact for guests to the office, ensuring that the highest standards of client service are always maintained, and to competently manage the meeting room booking system. The catering duties, based out of the client kitchen, require the employee to aid the Hospitality Manager and Hospitality Team Leader with all aspects of meeting room management and catering. You’ll make an impact by: • Maintaining front of house areas including meeting rooms, and managing the meeting room booking system, • Meeting and greeting guests in a confident and professional manner and building a rapport with clients, • Liaise with relevant persons to agree catering requirements for upcoming meetings and events, • Preparing refreshments for meetings following a room-booking schedule and clearing and disinfecting rooms after use, • Maintaining all daily duties as per the food management system daily schedules, in line with the health and safety food handling requirements, • Supporting large scale events under the guidance and direction of the Hospitality Manager What we are looking for: We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate: • Flexibility needed around working hours to meet the needs of the business on occasions such as evening events, • Availability to work evenings (sufficient notice is provided) up to 3 per week, • Previous experience within front of house and hospitality/catering, • Experienced in working within a fast paced, customer service role, • Excellent communication and interpersonal skills, • Self-motivated and able to work on own initiative within a team environment, • Reliable and flexible attitude with the ability to remain calm under pressure, • Strong team player who is willing to support colleagues within the department What we can offer you: We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. • 26 Days Holiday (with the option of purchasing additional days), • Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP., • Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

JOB DESCRIPTION Job Title: Business Unit/Sales Coordinator Location: 61 Southwark Street, London Purpose of the Job To provide a comprehensive and flexible administrative support service to the Business Unit Leader and Business Development Manager. Key Responsibilities 1 Ensuring business policies and processes are effectively communicated and implemented within the Business Unit. 2 Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the Business Unit. 3 Arrange all Contract Review Meetings throughout the year for all Contract Managers, Area General Managers and Business Unit Leaders 4 Completion of Business Unit Review Pack each month ahead of Business Unit Review 5 Management of all QHSE online reporting (to include Hazards, SmoWP, Audits) 6 Completion of Audit Schedule each year 7 Tracking of all holidays and sickness for Senior Management Team on behalf of Business Unit Leader 8 Ensure staffing structures on all contracts are updated when requested. 9 Adhoc event management upon request 10 Diary and Email Management for Business Unit Leader 11 Adhoc Travel arrangements for Business Unit Leader 12 Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues. 13 Promoting and maintaining the core Values of CBRE Managed Services. Provision of guidance, advice, coaching and support to all other Business Unit Coordinators within the business, where required to deliver best practice selection, training, assessment and recognition/reward. correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. 17 To assist with all sales opportunities for the Business Unit. Supporting the Sales Team throughout the sales process 18 Ensure the completion of all Pre-Qualifying Questionnaires for the Business Unit 19 To assist in the production of supporting Sales Literature, including (but not limited to), ITT, RFP, RFI and sales brochures 20 Arranging all sales calls with Senior Team members on an adhoc basis 21 Work with our Sub-contractors and Business Development Manager to ensure the best price for all sales opportunities 22 Support of Mobilisation as and when required Accountabilities Reporting to a CBRE Managed Services Business Unit Leader Accountable day to day to supporting the Business Development Manager Accountability to the CBRE Managed Services functional heads, as appropriate. Key Skills Good knowledge of Business Unit and wider CBRE Strong communication skills, both verbally and written Provide accurate administration of all paperwork generated at Office level Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities Find and obtain information and documents quickly Strong numeracy skills. Excellent attention to detail

We have an exceptional opportunity to join our Pastry Kitchen Team at The Lanesborough . Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Hotels Masterpiece Collection Oetker Collection hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As Head Pastry Chef you will be, focused, passionate and well organised with the ability to handle pressure and deliver. We are looking for an experienced & highly professional Head Pastry Chef leading our pastry team who has the talent and ability to prepare and produce high-quality pastry & patisseries consistently. You must be dualskilled as a rigorous manager and chef! You will lead a brigade of 14 dedicated chefs, where you will be in charge of their training, motivation and team structure. You will also ensure a good and professional working atmosphere. With excellent culinary skills and the desire to push for excellence, you will have experience in managing budgets, menu planning and costing and implementing standards and health and hygiene. You will be a charismatic leader who has strong teaching skills, creativity, good relationship skills and physical and mental resilience. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Previous experience in a similar management position within 5-star establishment is essential and experience in the luxury London market would be preferred Ideal opportunity for someone who is currently working as a Head Pastry Chef, and is seeking a new challenge Exceptional cooking skills and the ability to adapt cooking to the local environment Proven experience in managing a profile centre and a team In return We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including: Financial Wellbeing Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, Whitehall and the Northbank area Health & Wellness Private Medical Insurance Dental and Optical benefits Complimentary meals on duty Cycle to Work scheme Flu vaccinations Discounted chiropodist and massage treatments Substantiality initiates Social and sports activities (e.g. football games, running club, yoga & pilates, etc.) Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified training programmes Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme Recognition & Social Initiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) Retirement parties *Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday 9am - 5pm Work Base: Office Based We are keen to find the right candidate so for an informal meeting or to discuss the role further please contact David on 07504102302. We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager. In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with complex needs. Our accommodation supports young people providing short-term, accommodation-related support that helps them build independence and move forward positively. As Service Manager, you will champion best practice, provide effective leadership and supervision to colleagues, and build strong, collaborative partnerships with local authorities and housing providers. You will ensure that services consistently meet contractual requirements, performance targets, and organisational standards. The role will also involve maintaining positive working relationships with partner agencies and producing accurate, timely reports for both internal and external stakeholders. P3 reserve the right to close this advert earlier than the stated closing date. P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 have committed to achieving 'Net Zero' Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website. In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide. Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We're a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won't and we go the extra mile. We believe in collaboration - both within our teams and with the local community - to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills. What We Offer Enhanced Annual Leave Entitlement • 27 days annual leave per year, plus bank holidays. Commitment to Mental Health and Wellbeing, • people are at the heart of what we do; you'll also have access to our National Wellbeing Lead and Regional Wellbeing Champions. EDI Focus, • an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. Paycare Health Cash Plan, • you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit. Employee Assistance Program, • access to 24/7 GP appointments, 1-1 counselling and health assessments. Bike2WorkScheme, • the Bike2Work Scheme is part of the Government's Green Transport Plan, designed to encourage healthier, more sustainable travel. Discounts, • access to Paycare Perks and Tickets for Good. Reward and Recognition, • such as team away days, P3's Annual conference and Colleague Awards Ceremony. Personal Development Opportunities, • including mentoring, training, secondments, job shadowing, and more. Colleague Volunteering Programme -one day paid leave per year to volunteer in the community Enhanced Sickness Pay • based on your length of service. Earning Potential, • optional overtime and refer a friend bonus scheme. Additional Equipment Provision, • some employees may be provided with additional equipment including workwear, tools and use of a company van or car. TPBN1_UKTJ

Finance Manager - Housing (Interim) A Central London Local Authority is looking to appoint an Interim Finance Manager to support within Housing Finance. The Council are working with Spencer Clarke Group to fill the role. About the role: Based in Central London (Hybrid - 2/3 days per week in office): The role is expected to support Housing General Fund reporting, Temporary Accommodation, homelessness and demand-led pressures, financial controls, forecasting and medium-term financial planning. What's on offer: Day rate: £500 per day, inside IR35. *please submit your CV with the rate you require 6 months minimum / ongoing. Hybrid working - 2/3 days per week in the office. Contract type: Contract (37 hrs a week) Responsibilities: Lead financial support for allocated Housing service areas, including budget monitoring, forecasting, reporting and advice. Support senior managers with Housing General Fund, Temporary Accommodation and wider Housing pressures. Provide financial input into budget setting, MTFP planning, savings delivery and year-end / closedown activity. Maintain strong financial controls, challenge assumptions and support clear financial decision making. Support finance staff where required, ensuring deadlines are met and outputs are accurate. About you: You will have the following experience: A qualified member of one of the CCAB accountancy bodies, preferably CIPFA, ACCA, ACA or CIMA. Strong post-qualification experience within Local Government finance or an organisation of similar scope and complexity. Recent Housing finance experience, ideally across Housing General Fund, Temporary Accommodation, homelessness pressures, HRA and/or housing budgets. Confident challenging budget holders and translating financial information into clear recommendations. Able to attend the office 2/3 days per week in Central London. How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants provide extensive market knowledge and career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGBR We offer a market leading referral scheme of up to £300 so if you know of someone who may also be looking for an exciting career opportunity, ask them to email their CV to Brad on remembering to include your details as well. *T's & C's apply

Salary: £15,357 per annum, plus excellent benefits Hours: Monday to Wednesday 9am - 1:30pm, Thursday - Friday, 9am - 1:00pm Location: Homegrange House, Shingle Bank Drive, Milford-On-Sea, Hampshire, SO41 0WR About the role Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager. This varied and interesting role provides you with the chance to make a positive difference every day to the lives of our Home Owners. By being a 'friendly neighbour', you'll be organising activities, co-ordinating the development, managing contractors, completing health and safety checks and much more! Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. You'll be the trusted, 'go-to' person on-site, liaising with a range of customers, contractors, suppliers and internal Churchill Colleagues. This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook. This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. How you'll be rewarded Annual holiday entitlement of 24 days (Pro rata) + Bank Holidays A day off on your Birthday Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Professional development and qualifications Thorough induction and ongoing training Immensely rewarding work About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy . TPBN1_UKTJ

Customer Operations Manager Location: London Salary: £40,000 - £60,000 per annum About the Job We’re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You’ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who’s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We’re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You’ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we’d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply

Description The Asset Risk Senior Risk Modeller role sits in the Asset Risk Function, which has the responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. This role sits in the Asset Risk Modelling Team, operating in a matrix way of working, responsible delivering a strong model risk management framework, and ensuring all forecast models are robustly implemented, operated, enhanced and developed in conjunction with joint ownership for the outcomes and outputs with business SME's. Reporting into the Asset Risk Modelling Manager, the role has the following key responsibilities You will proactively support and inform the delivery of the Asset Risk strategy in alignment with the needs of the wider business strategy You will work with the Modelling Manager to oversee the operational delivery of the model risk management framework in Asset Risk, ensuring model health, reporting, processing, auditing and reporting requirements are met and provide steer and challenge to ensure improvements are approved and delivered You will take the lead and proactively engage with the critical thinking and operational activity needed for the accurate and timely delivery of the critical BAU requirements for all key models associated with residual value forecasting, maintenance spend, insurance, customer pricing, and economic capital You will maintain a deep understanding of, and be responsible for the challenging of, the model components - design principles, use of data, assumptions, applied statistical and modelling techniques - for the BAU models, helping to create and deliver the effective communication required to bridge the gap between the models and Asset Risk deliverables You will take the lead and proactively engage with the critical thinking and activity required to deliver the strategic projects from the Modelling team, ensuring all deliverables and outcomes are jointly owned with business SME's You will work with the Modelling Lead to ensure the Modelling Team are as engaged with explaining and owning the outputs and outcomes as they are with operating and developing our models, and with the equivalent engagement from non-modelling teams You will proactively challenge the way we work, and feed into the Asset Risk Strategy roadmap, and support in ad hoc queries where possible You will form collaborative relationships to ensure the Model Team deliverables (BAU and strategic projects) are effectively managed and delivered in line with a matrix way of working approach across the Asset Risk Operational Teams and fellow Asset Risk output owners You will play a pivotal role in ensuring the AR Operational Teams (Programme, Product, Modelling and Data) work closely with each other to support on cross over areas (e.g. tools) and reduce the opportunity for knowledge gaps You will be an effective coach and mentor for the wider Modelling Team, working with the Modelling Manager to ensure the team and individuals have the right skills and development paths to meet the needs of the business. You will be an advocate for Asset Risk, and work with colleagues around the business to promote best practices and skills & knowledge sharing. You will develop collaborative and enduring relationships with the Asset Risk and wider business leadership teams, relevant stakeholders, and be an advocate for Asset Risk and our ways of working You will proactively work with the Modelling Lead to engage with relevant 3rd parties (industry bodies, commentators and experts) to ensure Asset Risk activities are appropriately aligned with external best practice. Qualifications Planning: Ability to coordinate multiple stakeholders, colleagues and deadlines Modelling: Ability to understand, operate, and explain complex models Accuracy & attention to detail: Ensuring accuracy in models and forecasts. Problem solving skills: Ability to develop solutions for complex financial problems. Communication skills: Can explain technical concepts to non-technical stakeholders. Commercial awareness: Can understand the business environment, market trends, and the financial impact of decisions to align models with the organisation's strategic goals. Minimum criteria You'll need all of these. A degree (Bachelor's or Masters) in Statistics, Mathematics, Economics, Data Science, or a related field Experience in forecasting, data analysis, or a related field Experience of delivering complex model updates (operational and development) with the effective communication of model outcomes Proven experience with statistical software (e.g., R, Python, SAS) and forecasting tools Experience managing complex projects and coaching analysts Desirable criteria Experience in the specific industry relevant to the forecasting role (e.g., finance, retail, manufacturing) is highly valuable Experience with advanced analytical techniques, including machine learning and predictive modelling Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800!000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available. As a Motability Operations team member, the benefits you can expect are: Competitive reward package including an annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) 28 days annual leave with option to purchase and sell days Free fresh fruit and snacks in the office 1 day for volunteering Funded Private Medical Insurance cover Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help Funded health screening for over 50s Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans Employee Discount Scheme with an app to save on the go Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees Generous family leave policies At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. TPBN1_UKTJ

Technology Risk Assurance & Financial Services Manager As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Secondment opportunities for 12 months are available for internal candidates at the Management Consultant level. Please submit an application via our internal mobility portal and reach out to the Talent Acquisition Team should you wish to discuss further. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it’s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It’s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships We have an opportunity to join TRA as a Manager in the London TRA FS team. The role will involve working in London as part of the TRA team on developing and leading delivery of quality, on budget and timely financial services technology risk assurance and advisory work across key areas of regulatory, industry and technology developments. You will lead a portfolio of FS clients who are engaged directly with TRA or support as a technology SME the development and delivery of internal audit plans for Financial Services Risk. You will be actively involved and consulted on planning, delivery and provision of technical information. You are required to have a genuine passion for developments in technologies, regulations, industry innovations and consumer behaviours impacting the UK financial services sector and how these aspects are interlinked. You will need to demonstrate keenness and innovation in adapting these developments to technology risk consulting and assurance, based on a solid experience of internal audit and IT controls work in financial services. You’ll make an impact by: • Supporting the overall team in continued product and services development (for example Payments, FCA/PRA regulations, SWIFT, Data Protection, Operational Resilience, Project Assurance and wider regulatory services), • Managing a portfolio of financial services clients, both direct TRA clients and Financial Services Risk clients., • Planning, oversight and delivery of quality technology audits to budget and within agreed timescales, • Monitoring and reporting on KPIs for your portfolio/client commitments based on defined delivery protocol and other MI, so that we can meet budget and quality requirements and to identify continuous improvement opportunities., • Understanding and application of RSM methodology and premium quality requirements in delivering audit work., • Developing relationships with RSM senior staff and financial services clients and identifying further opportunities for business development. What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate: • CISA qualified or equivalent, • Significant IT audit experience within the financial services sector and UK regulatory environment, • Proven ability to undertake business development, identify opportunities and acquire new wins, • Excellent written and communication skills, • Proven ability to produce quality documentation and reporting, • Experience of managing multiple clients/assignments, • Ability to travel to clients, whether by car or by public transport, • Excellent financial services technical and regulatory knowledge (in particular, FCA/PRA requirements, EU directives, industry standards and certification, such as- Payments, Data Protection, Operational Resilience, ISO27001, NIST) What we can offer you: We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. • Hybrid working, • 27 Days Holiday, • Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP., • Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Recruiting for a Passionate Nursery Manager – A Leadership Opportunity to Open a New Purpose-Built Nursery! Full-Time; 40 hrs/week; Start JULY 2026 Salary: Up to £69,500 per annum! (Inclusive of up to 10% Appraisal Bonus and up to 10% Budgetary Performance Bonus) Most Nursery Manager roles sound the same. “Join our lovely team…” “Supportive environment…” “Passion for childcare…” You’ve seen it all before. This isn’t one of those roles. Most positions ask you to maintain a nursery. This one asks you to build one. We’re opening a brand-new nursery in Hornsey, and we’re looking for a proven Nursery Manager to lead it from day one. Your team. Your culture. Your standards. All backed by the support of an established, high-performing group. Since 2013, Bright Little Stars has grown from a single nursery to six exceptional settings. Our success is built on a simple but powerful philosophy – a child-centred environment, a warm, family-like community and a belief that every child can reach their full potential when surrounded by truth, love, and compassion. Why Bright Little Stars: Higher salary than most local competitors (£57,900 plus 20% in Bonuses!). Opportunity to open and lead your own nursery. Real autonomy – not corporate micromanagement. Clear progression within a growing group. Strong bonus structure. What You’ll Be Doing: Leading the full nursery launch and operation. Building and developing your own team. Delivering outstanding EYFS standards. Driving occupancy and performance. Managing budgets and compliance. Creating a culture that retains great staff. Who We’re Looking For: Experienced Nursery Manager (2+ years). Strong understanding of EYFS and Ofsted. Commercially aware (occupancy, budgets). Holds a Level 3 Early Years qualification (Level 5+ preferred). Leads with clarity, consistency, and professionalism. Takes pride in developing people and maintaining standards. Is motivated by quality, not just targets. Bright Little Stars Package (Top of Market): Up to £69,500k salary! Performance bonus + profit share 37 days holiday Private medical insurance Free lunches + parking 50% childcare discount Career progression opportunities But wait there’s more… Complementary team building activities, events and annual group Christmas ball Recognition and Rewards – service awards with paid vacations and celebrations Manager Formal Dress Allowance Workplace pension with employer contribution Wellbeing perks such as Employee Assistance programme and fitness sessions Unlimited Recommendation Bonuses! Why Candidates Choose Us Over Others Unlike many nurseries, we don’t just offer a job – we offer: Ownership and autonomy Real career progression A setting you can shape from the ground up A leadership team that actually supports you Apply Now If you’re ready to step into a role with more ownership, more impact, and more reward, apply today

Lead Technology Business Management (TBM) Strategy & Operating Model (VP) Salary: Up to £100,000 + Benefits + Bonus Location: London - Hybrid (3 days per week in office) Deerfoot Recruitment has been a trusted talent partner to this prestigious global banking institution for over 15 years. We have been specifically commissioned to identify a high-calibre TBM Lead (VP) to spearhead a critical transformation within their technology function. This is a rare opportunity to move beyond technical tool administration and step into a strategic leadership position. Our client is looking for a TBM practitioner who can design, build, and roll out a comprehensive TBM Operating Model from the ground up to support a major, multi-year business transformation. The Impact You'll Make Operating Model Architect: Take immediate ownership of designing the TBM Operating Model. This involves defining the strategy, securing support from the CIO and CFO, and overseeing the staged rollout. Strategic Leadership: Act as the primary TBM thought leader for the bank, providing a clear vision for how cost transparency and service mapping empower data-driven investment decisions. Executive Influence: Serve as the "bridge" between Technology and Finance, articulating complex financial and technical trade-offs to senior leadership and business line heads. Team & Resource Governance: Mentor a local junior analyst and provide strategic direction to an outsourced team responsible for day-to-day tool operations. Business-Facing Analysis: Shift the focus from simple infrastructure unit costs to sophisticated, business-application-facing service models (Run, Grow, and Transform). What You'll Bring Proven Model Design: A track record of successfully designing and implementing TBM operating models within large-scale, complex enterprises. Banking Pedigree: Significant experience within a regulated banking environment (ideally in a permanent capacity) is highly desirable. TBM Thought Leadership: Deep expertise in TBM Council standards and the FinOps Foundation framework; you are an active participant in these professional communities. Strategic Breadth: The ability to balance technical infrastructure knowledge with financial FP&A fluency without being overly focused on one side of the spectrum. Tool Agnostic Mindset: While proficiency in TBM tools (e.g. Apptio, Magic Orange) is assumed, you view these platforms as enablers rather than the core of your expertise. The Mandate Our client is at a pivotal moment in their transformation journey. They require a visionary leader-someone looking to own a roadmap and build a world-class strategy. If you are a TBM specialist who excels at executive communication and operating model design, this is the most strategic mandate currently available in the London market. To Apply: As a long-standing partner to this bank, Deerfoot Recruitment has a deep understanding of the team culture and the specific expectations of the hiring manager. Please submit your CV for a confidential discussion. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy

The Warehouse Operations Manager will oversee the daily operations, ensuring smooth and efficient management of warehouse and distribution activities. This role requires strong organisational skills and the ability to lead teams in a fast-paced environment. Client Details Our client is a leading provider of logistics services. Description Based at our clients operation in London, the Warehouse Operations Manager will lead and manage the day-to-day Warehouse, Inventory and Transport operations team and activities. Reporting in to the General Manager you will be responsible for leading an inclusive culture, built on trust and high performance whilst also meeting legal, KPI and budgetary targets. Key responsibilities include: Providing a genuine and authentic leadership for the operations team. Influencing, managing and maintaining internal and external relationships across a variety of stakeholders, including Union partnerships. Delivering continuous improvement to KPI performance, understanding the business and cost implications of decisions made. Responsible for the day-to-day people management of direct reports, as well as talent spotting, driving development and succession planning. Day-to-day risk management and compliance, operating within legislation, policy and process in all matters ranging from people management to HSE. Identifying operations efficiencies and leading continuous improvement initiatives. Ensuring that the customer is at the centre of every decision-making process. Working closely with the planning team to identify key events and the operational capability of delivering these. Working with other senior managers to identify opportunities for further operational optimisation, understanding the balance between service and cost. Keeping up to date with changes in legislation and implement adjustments accordingly. Profile The successful Warehouse Operations Manager will live within a commuting distance of London and be able to demonstrate the following experience: Previous senior operational leadership within a fast paced warehousing operation. A warehousing expertise with an ability to lead, engage and inspire others in an inclusive way in order to deliver successful results. Someone who takes a positive approach in leading change, with a keen focus on continuous improvement initiatives. Previous experience working within a unionised environment and an understanding of the importance of building positive and mutually beneficial relationships with key stakeholders. Be able to demonstrate where you have built strong collaborative working relationships across a variety of levels. Confident in making critical time-pressured decisions in a fast-paced and ever-changing environment. Job Offer An attractive reward package will be offered to the successful candidate and will include: Competitive salary ranging from £65,000 to £75,000, depending on experience. Additional benefits package to include company car allowance, performance-related bonus, pension scheme, private healthcare, onsite parking and much more

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it’s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It’s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. The Consulting Digital Team (CDT) serves as the digital hub of our consulting operations, transforming complex data into actionable business intelligence. This specialised unit applies digital skills across all six of our Consulting solutions: Deal Services, Business Transformation, Risk and Governance, Finance Function Support, Restructuring and Forensic & and Investigation Services. The team provides comprehensive analytical support including advanced data analytics, data visualisation, analytics automation and Artificial Intelligence. Working closely with consulting teams, they translate business challenges into analytical driven solutions. The CDT members possess a diverse skillset spanning data science, business analysis, and data analytics and programming enabling them to tackle complex problems with innovative, data driven solutions that enhance both our internal operations and client solutions. You will make an impact by: • As a Manager/ Associate Director in the Deal Services part of the CDT Team you will be working closely with clients, and it is therefore critical that you can establish trust and credibility quickly to build effective relationships., • It goes without saying that you are a team player, have a ‘can do’ attitude and understand that the best solutions come from collaboration and exchange of ideas. You will have experience leading teams, managing others and upskilling more junior team members., • You will be a problem solver, creative thinker, and self-starter, who is organised, proactive and inquisitive and you should be comfortable in managing a team and juggling multiple project deadlines., • In your role, you will be working closely with the corporate finance team to support on transactions develop data driven solutions to support them in their work. You will be responsible for managing and delivering analytics-led due diligence, vendor assist, M&A and value creation support to mid-market investors and fast-growth businesses., • You will contribute to client proposals, presentations and business development and our clients will see you as a trusted advisor to work closely with them in identifying, analysing, and solving their business challenges. What we are looking for: Are you someone who thrives on challenges, loves learning new things, and enjoys connecting with people? If you can spot opportunities for businesses to drive value from their data and are passionate about data-led solutions, this role is perfect for you! We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate: • Strong academic record: preferably with a relevant or business-focused degree (such as business, data analytics, computer science, or information systems degree), • Chartered accountancy qualification or similar (such as ACA, ICAS, ACCA or CIMA), • Significant experience delivering data analytics engagements within professional services, transaction advisory, consulting or corporate finance environment using tools such as Alteryx, Power Query or equivalent, • Demonstrated the ability to manage full project lifecycles from scoping and planning through to delivery and final reporting with strong project and stakeholder management skills, • Proven experience analysing financial and operational data to support transactions or investment decisions, • Able to interact effectively with internal and external resources, at all organisational levels, • Ability to meet deadlines and work on multiple projects simultaneously What we can offer you: We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. • Hybrid and Flexible working, • 27 Days Holiday (with the option of purchasing additional days) (confirm appropriate days per role), • Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP., • Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Audit Manager - Banking and Lending As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK RSM is expanding its audit offering in the banking, building society, and lending sectors, focusing on both regulated and unregulated lenders. As an Audit Manager role in our banking and lending team, you will lead the delivery of audits for lending clients with a strong emphasis on IFRS9 whilst managing a diverse portfolio. This leadership position includes developing and mentoring team members, supporting technical and training teams to build specialist expertise, and contributing to strategic growth initiatives while enhancing audit methodology. RSM offers a transparent, supportive culture with clear opportunities for career progression and professional development, making this an exciting time to join our rapidly growing service line. You’ll make an impact by: * Manage a portfolio of statutory audits in the lending sector, ensuring compliance with firm procedures and quality standards * Oversee and brief staff on assignments, provide training, liaise with senior client staff, and resolve key audit matters in consultation with stakeholders * Attend and present at client audit committees and board meetings, and supporting with business development, including scoping and pitching * Lead recruitment, line management, sector-specific training, and development of junior team members, while participating in industry organizations * Collaborate with national technical and training teams to enhance audit methodology and training on IFRS9 and other technical areas impacting lenders What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate: * ACA, ACCA, CA or equivalent qualification * Experienced Audit Manager with strong IFRS 9 expertise, particularly in accounting and auditing expected credit losses * Practical experience auditing ECL models for retail/consumer lending products such as mortgages, personal loans, credit cards, and consumer finance * Background in banking, commercial, or retail finance sectors, with ability to develop or enhance IFRS 9 audit methodologies * Proven leadership and project management skills, with experience leading teams and delivering complex assignments * Excellent interpersonal, communication, and presentation skills, with a collaborative and team-oriented approach What we can offer you: Within audit, we promote from within wherever possible, listen to your career goals and aspirations, and support you in your short and long-term goals. We offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. * 27 Days Holiday (with the option of purchasing additional days) * Long-term career development opportunities in a supportive and evolving environment * Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP * Access to a suite of 300+ courses on demand developed by our inhouse talent development team

Store Manager - Bolton Middlebrook Fixed Term Contract 12 Months About the role : Lead, motivate, and manage the store team to achieve sales targets and deliver outstanding customer service Oversee daily store operations, including opening/closing procedures, inventory management, merchandising, and cash handling Recruit, train, schedule, and develop team members to maximise performance and engagement Monitor KPIs, analyse sales reports, and implement strategies to increase revenue and profitability We're looking for someone with: Proven management experience in a retail environment, leading a team in a fast-paced setting. A passion for retail and a proven track record of delivering excellent results. Flexibility to work a 7-day shift pattern, including weekends and bank holidays. Strong communication and leadership skills to engage and motivate your team. Proficient with POS systems and basic Microsoft Office/Google Workspace tools Benefits We reward our Store Managers with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Clarks Workplace Pension Eyecare Vouchers Health Cash Plan (SimplyHealth) Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! Join us and bring your positive energy to Clarks - where every day is an adventure! About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. TPBN1_UKTJ

Team Manager - Health & Social Care Apprenticeships Salary: £40,000 Reports to: Operations Manager Are you a people-focused performance leader who thrives on results, quality and developing others? Were looking for an experienced Performance Manager to lead, coach and inspire a high-performing team of Assessors delivering Health and Social Care Apprenticeships. This is a key leadership role where youll take ownership of performance, quality, learner progress and team development ensuring exceptional outcomes for learners, employers and the wider business. If youre passionate about driving standards, love working with data, and get real satisfaction from growing people and improving performance, this could be the role for you. What youll be doing As Performance Manager, youll have full ownership of your teams performance and learner outcomes. Youll: Lead, coach and develop a team of Assessors to deliver outstanding teaching, learning and learner progress across Level 2,3,4 and 5 Heath and Social Care Apprenticeships Take ownership of KPIs, success rates and performance targets, working closely with the Operations Manager to meet business objectives Hold full responsibility for team performance, including P&L oversight Carry out monthly 1:1s, setting SMART targets that stretch and support performance Proactively manage underperformance, using structured performance improvement processes where required Ensure timely learner progression through effective caseload reviews and intervention where progress slows Oversee learner visits and planning to ensure monthly contact and KPI compliance Maintain a high-quality learner journey in line with internal standards, ESFA funding rules and Ofsted requirements Work collaboratively with Quality, Compliance and Support teams to ensure learner portfolios meet required standards Support recruitment, interviewing and onboarding of new team members Lead team meetings, share best practice and contribute to continuous improvement across Operations Act on safeguarding concerns in line with company policy and procedures What were looking for Essential experience: Minimum 2 years management experience Proven experience leading and performance-managing teams, ideally within Health and Social Care Apprenticeship provision Strong track record of achieving KPIs and working to budget forecasts Confidence using data to drive decisions and improvement Skills and attributes: Excellent coaching and people-development skills Strong communication and stakeholder-management ability Analytical mindset with great attention to detail Resilient, tenacious and solutions-focused Comfortable holding others to account while supporting their growth Our values matter Were proud of a culture that puts learners and employers first . Were looking for someone who demonstrates: Ownership taking accountability for results and outcomes Passion & Tenacity bringing energy, urgency and a can-do approach Collaboration working positively across teams to solve problems Commitment delivering on promises and maintaining high standards Developing Others growing people with the business and celebrating success Why join us? A key leadership role with real influence and autonomy The opportunity to shape performance and quality across learner journeys A values-led organisation committed to developing its people A supportive senior team and strong cross-department collaboration Benefits of working for us Home based role with travel (mileage paid) Laptop and mobile phone provided 25 days annual leave + bank holidays (increasing with length of service) Christmas & New Year shutdown period Pension scheme Specsavers scheme Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM £500 employee referral bonus scheme Enhanced sick pay & maternity reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Additional Requirements Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) Employment is subject to a satisfactory enhanced DBS check & references TPBN1_UKTJ

HEAT NETWORK COORDINATOR Rendall & Rittner £Competitive, Hybrid 12 Month FTC ROLE OVERVIEW We are looking for a Heat Network Coordinator to support the effective delivery, management and compliance of heat network services across our residential portfolio. Working closely with the Heat Network Manager, youll play a key role in ensuring communal and district heating systems operate efficiently, safely and in line with current and emerging UK regulation. This is an excellent opportunity to build specialist expertise in a growing and highly regulated area, while contributing to the organisations readiness for future Ofgem-led compliance and unlocking commercial opportunities within heat networks. ROLE EXPECTATIONS This is a varied and evolving role requiring strong organisation, attention to detail and the ability to work across operational, technical and regulatory areas. Youll support day-to-day network performance, manage data and documentation, coordinate stakeholders and contribute to compliance readiness. Youll need to be comfortable working with both technical and non-technical information, ensuring accuracy, consistency and clear communication at all times. WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Heat network systems across the portfolio are well monitored, efficient and compliant Regulatory requirements are understood, tracked and proactively implemented Data, records and reporting are accurate, structured and reliable Contractors and stakeholders are effectively coordinated Clients and residents receive clear, timely and professional support HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Supporting the day-to-day management of communal and district heat networks Monitoring system performance, energy usage and efficiency Coordinating with clients, contractors and technical consultants Supporting metering, billing and data collection processes Maintaining records including asset registers, compliance and technical documentation Assisting with regulatory compliance and preparation for future Ofgem requirements Collecting and analysing performance data and supporting reporting Coordinating maintenance, upgrades and remedial works Supporting procurement and contractor management processes Assisting with resident and client queries, communications and complaints Supporting audits, inspections and regulatory reviews Youll work from home, with occasional travel to residential developments visits as required, trusted to manage your time and priorities effectively. There is a requirement within during the probationary period for weekly attendance to the London office. WHO THIS ROLE IS FOR This role suits someone who: Is highly organised with strong administrative capability Has an interest in energy, sustainability or building services Can interpret technical or regulatory information with confidence Enjoys working with data and improving performance Communicates clearly with a wide range of stakeholders Takes pride in accuracy, compliance and continuous improvement EXPERIENCE THAT HELPS Experience in property management, utilities, energy or building services Understanding of communal or district heat networks Knowledge of UK heat network regulation (desirable) Experience managing data, compliance or technical records Experience working with contractors or service providers Proficiency in Microsoft Office Qualifications (desirable): Degree or qualification in energy, engineering, building services, sustainability or property WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. TPBN1_UKTJ

Business Development Manager – HVAC / Built Environment London | £50–60k base + benefits + bonus Selling innovation. Driving growth. Making a real impact. An ambitious, fast-scaling HVAC innovator is looking for a Business Development Manager to help accelerate its expansion across the Built Environment. This is a chance to represent a patented, low-energy cooling and heating solution that genuinely challenges conventional systems — reducing energy use, lowering carbon impact, and unlocking modern retrofit and low-energy projects. Why this role stands out: • A highly differentiated product with strong sustainability credentials, • Clear growth plans and increasing market interest, • Specification-led sales environment with real momentum, • Freedom to shape the role and build long-term influence, • Strong backing, training, and a collaborative sales team What you’ll be doing: • Opening doors and building influence with developers, consultants, architects and contractors, • Identifying and driving high-quality projects through the sales pipeline, • Representing the business at industry events, CPDs and thought leadership sessions, • Developing long-term relationships that lead to repeat business, • Feeding market insight back into marketing and product development This is a true business development role — visibility, presence, credibility and follow‑through matter. What you will have: • A commercially driven BDM with experience in HVAC, comfort cooling or high-spec technical products, • Comfortable selling into the Built Environment and working with multiple stakeholders, • Someone who enjoys autonomy, responsibility and being part of a growth story, • Professional, personable and confident in front of technical audiences The reward • Join a business on the rise, not standing still, • Sell a product you can genuinely believe in, • Develop your career as the company grows around you If you’re looking for a role where good sales ability + the right product = real results, this is worth a conversation

Business Development Manager London & South East / Hybrid £45,000 – £55,000 + Bonus We’re working with a growing business looking to bring in a Busines Development Manager to help drive new business and build strong client relationships. This isn’t a cold-calling role. You’ll be working with warm, qualified leads, focusing on converting opportunities and building long-term partnerships, with the support and structure in place to help you succeed. What you’ll be doing Converting warm leads into new business Building and managing client relationships Attending meetings (both virtual and in person) Following up opportunities and closing deals Supporting tenders and longer-term opportunities when needed Managing activity through CRM (training provided) What we’re looking for Experience in sales, business development, or account management Confident communicator who enjoys building relationships Someone commercially driven and motivated by results Organised and comfortable managing your own pipeline Experience in sectors like FM, construction, or service-led industries. What’s on offer £45,000 – £55,000 basic salary Performance-based bonus Warm leads provided Training and ongoing support Hybrid working (office + field) A chance to join a growing business where you can make an impact Why this role? If you’re currently: Doing the work but not seeing the reward Stuck in a business with too much red tape Or want more autonomy and opportunity This could be a great next step

Head of People (Board Advisor) Location: London or Suffolk (Hybrid - 2-3 days in office, plus regular site visits across Suffolk) Salary: £90,000 - £110,000 + up to 40% bonus + £9,000 car allowance + private medical Sector: Renewable Energy Type: Full-time, Permanent The Opportunity A newly created Head of People role within a growing, investor-backed renewable energy business of c.300 employees. This organisation has expanded rapidly through acquisitions and is entering its next phase of transformation and growth. Sitting as a trusted Board advisor, you'll play a central role in shaping the people strategy, driving organisational change, and building a scalable, high-performing People function aligned to ambitious growth plans. The Role This is a strategic, hands-on leadership position with oversight of a small team (HR Manager and 2 HR Administrators) and responsibility across a multi-site, multi-entity environment. Key focus areas include: Leading the People strategy to support ongoing transformation, integration, and growth Acting as a Board-level advisor on organisational design, workforce planning, and culture Driving change management and organisational restructuring following acquisitions Creating a unified culture, communication strategy, and consistent policies across the business Developing internal and external communications to enhance engagement and employer brand Improving employee engagement, experience, and retention across a diverse workforce Reviewing and optimising HR systems, processes, and policies to enable scalability Delivering a new employee hub, ensuring successful implementation and adoption Designing and embedding a standardised recruitment process to improve quality, consistency, and candidate experience Leading on attraction, recruitment, and retention strategy Overhauling reward and benefits frameworks, including pay, bonus, and harmonisation across entitiesThe Person You'll be a commercially minded People leader who thrives in fast-paced, evolving environments. We're looking for: Proven experience in a Head of People / HR Director role within a multi-site, multi-entity organisation Strong background in change, transformation, and organisational design Experience in M&A, scale-up, or private equity-backed environments Ability to operate strategically while remaining hands-on Track record of improving engagement, culture, and employer brand Experience building scalable HR functions, systems, and processes Strong stakeholder management skills, with the credibility to influence at Board level Comfortable working across a diverse workforce (blue- and white-collar) Willingness to regularly visit sites, including agricultural locationsAdvantageous: CIPD qualification Experience within energy, infrastructure, or similarly operational sectorsWhat's on Offer £90,000 - £110,000 base salary Performance-related bonus (0-40%) £9,000 car allowance 25 days holiday + bank holidays Private medical insurance Hybrid working (office, home, and site-based) Significant opportunity for career progression as the business continues to grow through investment and acquisitionsRecruitment Process Stage 1: Video interview Stage 2: Face-to-face interviewWe are open to candidates with notice periods and are committed to finding the right long-term fit

Your new role An established, international retail organisation is seeking a People Operations Manager to lead the day‑to‑day operational HR agenda across the UK and Southern Europe. The role supports a circa‑700 employee population across multiple countries and retail locations, with responsibility for ensuring operational excellence across HR Operations including payroll, systems, reward, mobility and employee relations.This is a hands‑on, delivery‑focused role suited to an experienced HR professional who enjoys working close to the detail while maintaining oversight of risk, governance and cost. You'll manage one direct report and partner closely with Finance, Legal, Retail leadership and external providers. Employee Relations & Risk Management Oversee complex and sensitive employee relations matters Partner with external legal advisors on investigations, disputes and high‑risk cases Coordinate with Health, Safety and Security stakeholders where appropriatePayroll & Operational Compliance Full accountability for payroll delivery across several jurisdictions, ensuring accuracy, timeliness and compliance Act as the central link between HR, Finance, operational teams and external payroll partners Maintain compliance with local employment, tax and regulatory requirementsPeople Analytics, Cost Control & Planning Own headcount modelling, payroll forecasting and workforce cost management Produce people insights, reporting and dashboards to support business decision‑making Analyse trends, risks and inefficiencies within the people function and recommend improvementsHR Systems & Data Ownership System owner for HR technology, ensuring data accuracy, integrity and adoption Lead system enhancements, upgrades and optimisation activity Provide training and support to HR colleagues, managers and employees on system useReward & Benefits Deliver annual reward cycles including salary reviews, bonus and commission administration Support market benchmarking to ensure competitive and sustainable reward positioning Manage benefits provision and relationships with external suppliersMobility & Right‑to‑Work Oversee immigration, visa and relocation processes for international hires and transfers Partner with external advisors to ensure full compliance across jurisdictions Act as a trusted point of contact for employees navigating international movesWhat you'll need to succeed Senior experience in People/HR Operations with Payroll and Reward (c.10+ years) Background in retail, hospitality or other fast‑paced environments preferred Strong payroll (end‑to‑end), HR systems and people reporting capability Confident using HR data and dashboards to drive insight and decisions Detail‑focused, well-organised, and compliant in approach Solid knowledge of UK and regional employment law Strong communicator, trusted with highly sensitive information What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We have an exceptional opportunity to join our Terrace Team at The Lanesborough . An exciting new opening is forthcoming, marking a considered addition to our food and beverage offer. This new outlet presents an opportunity to be part of something from its earliest stages. Further information, including details of the brand leading the concept, will be shared in due course. The Lanesborough Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa. Oetker Collection Masterpiece Hotels Oetker Hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872. Candidate Profile As Deputy Terrace Manager , you will take pride in delivering refined hospitality, with a natural ability to engage guests and build meaningful, long-standing relationships. This is a unique opportunity to be part of the opening of a new terrace within the hotel, contributing to the creation of a distinctive guest experience from its very beginning. You will support the day-to-day management of the terrace, ensuring service is consistently courteous, professional and attentive. You will be visible on the floor, leading by example and ensuring each guest interaction reflects the elegance and service standards of the hotel. You will play an active role in shaping the culture of the team, encouraging thoughtful ideas and supporting collaboration across the wider Food & Beverage department. Developing the skills and confidence of the bar team will be central to your role, through effective training, coaching and mentoring. Flexibility is essential, as the role may require covering a variety of shifts. Key Requirements The ideal candidate would be able to demonstrate the following attributes: Supervisory or managerial bar experience in a luxury establishment essential and experience within London is desired. Excellent beverage product knowledge is essential. Excellent command of the English language and a second language would be preferred Immaculate grooming standards. Proven ability to lead, motivate and develop a team Confident with various procedures such as performance reviews, recruitment and training. Please note this role may require an element of manual handling. In return We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including: Financial Wellbeing Competitive salary package Discretionary Company Sick Pay Season ticket loan Enhanced Pension Scheme Life Insurance Complimentary dry cleaning Safety shoes Retail discounts around Victoria, Westminster, and Whitehall Health & Wellness Complimentary meals on duty Cycle to Work scheme Flu vaccinations Discounted chiropodist and massage treatments Substantiality initiates Social and sports activities EAP - Employee Assistance Programme Career Growth & Personal Development Internal transfer and promotion opportunities Cross-departmental exposure Partnered with industry-leading training providers Internal learning gateway Free access to e-learning platform offering job-specific training and personal growth courses Subsidised professional qualifications and certified training programmes Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme Recognition & Social Initiatives Award programmes throughout the year with generous prizes Long service awards Preferential room rate at The Lanesborough for you and your family 50% discount on F&B and Club & Spa treatments Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.) Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.) Retirement parties *Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

HR Business Partner Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Role Otis is currently recruiting for a HR Business Partner to provide significant commercial HR support in an environment where service delivery is paramount. You will work closely with senior leaders and functional support teams, providing a mix of “hands-on” operational HR guidance as well as strategic partnering. The role is initially on a 12-month fixed term contract basis, but there may be opportunities to extend for a permanent role at the conclusion of the contract. The responsibilities will include, but are not limited to; • Facilitating and implementing leadership initiatives within the business area of responsibility to achieve a stimulated, engaged, diverse and performing organisation where individuals feel valued, add value and are aligned to our culture and company values,, • Contribution to and implementation of a best in class employee lifecycle model to anticipate, source, engage, reward, develop and retain key skills and experience., • Developing positive working relationships with all stakeholders within the business area of responsibility for the purposes of providing information, consulting and negotiating on people matters and organisational change initiatives, • Facilitating training and coaching for managers as required. (E&LR, new supervisor training, diversity and inclusion philosophies, positive employee relations training, talent management, etc.), • Navigating the operational complexities both internal and external to the business area of responsibility by analysing data and utilising subject matter experts and networks to resolve challenges arising and make sound business decisions., • Partnering to ensure adherence to employment laws and regulatory requirements To be successful in this role you will have the following skills/knowledge: • Significant experience in an HR Manager or HR Business Partner capacity, • Degree qualified at Bachelors or MSc level in Business or equivalent relevant experience, • CIPD qualified, • Ability to translate business opportunities into effective HR solutions. Anticipate future needs and proactively develop organisation and people strategies to address them., • Demonstrable experience as consultant and coach to business leaders and managers, • Demonstrable experience in continuous review and improvement of people processes and procedures to meet operational requirements, • Relevant experience within the UK and Ireland an advantage, • Relevant experience within the Engineering or Construction sector or Elevator and Escalator industry an advantage What can we offer you? • Strong Remuneration Package, • A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme, • A culture which encourages innovative ideas and appreciates our talent is the key to our success We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work. Apply today to join us and build what’s next

Residential Children’s Homes Manager Initial 3-6 month interim contract Home Counties £450 per day umbrella Full time onsite working CVs are being reviewed immediately and interviews will be taking place ASAP This is a rare opportunity to step into a genuinely autonomous leadership role where you will build something meaningful from the ground up for a newly opened Children's Residential provision. As Residential Children’s Homes Manager, you will take full ownership of a brand-new multi-home service, recruiting and shaping your own team and setting the standard for outstanding, child-centred care. You will have responsibility for multiple homes, a significant operational budget and direct accountability for quality, compliance and outcomes for children with complex needs. If you are driven by impact, quality and doing the right thing for children, this is a role that will truly challenge and reward you. You will be accountable for the day-to-day and strategic leadership of two registered children’s homes, ensuring they operate safely, compliantly and with warmth, stability and ambition for every child. This role offers the chance to influence culture from day one and embed a therapeutic approach that runs through every aspect of practice, leadership and decision-making. Your role as Residential Children’s Homes Manager: • Full operational leadership of multiple children’s homes, including Ofsted registration and compliance • Recruitment, development and motivation of a skilled, values-led residential care workforce • Budget ownership and financial accountability, ensuring high-quality provision within agreed resources • Embedding a therapeutic practice model across care, leadership and daily routines • Partnership working with corporate parenting services and key professionals to deliver holistic, planned care Your experience as a Residential Children’s Homes Manager: • Level 5 Leadership and Management in Residential Childcare (or equivalent) • Proven registered management experience within a children’s residential setting • Strong track record of quality improvement, inspection readiness and regulatory compliance • Confident change leadership, supporting teams through growth, transition and service development • Child-focused, values-driven approach with the resilience to manage complex and high-risk situations This is a pivotal appointment with real influence. You will shape services that keep children closer to the people, places and communities that matter most to them, while building sustainable, high-quality homes that staff are proud to work in. If you’re interested in discussing this opportunity in more detail, or know someone who could be a great fit, please contact Leah Overend or David Midgley (phone number removed) or apply today. We offer a senior referral scheme upon successful placement of your recommendation, so please do get in touch. Our clients are committed to creating a diverse and inclusive workforce. Recruitment decisions are based solely on skills and experience, and reasonable adjustments will be fully supported throughout the process

As Reward Manager, your day-to-day activities will centre around driving strategic HR projects that underpin the organisation's transformation agenda. To excel as Reward Manager, your background should include substantial experience managing strategic HR programmes within multinational organisations

Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We're looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You'll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who's ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience • Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. * Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. * Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. * Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership • Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. * Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. * Produce clear weekly and monthly performance reports with insight-driven actions. * Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation • Design digital support journeys that leverage self-service and automation wherever possible. * Use automated workflows that reduce manual effort. * Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration • Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. * Work closely with product, engineering, and commercial teams to advocate for customer needs. * Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight • Ensure support processes comply with data privacy regulations, including GDPR. * Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. * Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We're Looking For Must-Haves • 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. * Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). * Proven track record in leading support operations in a 24/7/365 environment. * Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. * Ability to lead strategy while also being deeply hands-on. You'll need to write the playbook, run the reports, talk to customers, and build the processes. * Experience with automation tools and a deep understanding of customer workflow design. * Excellent communication and stakeholder management skills, especially when handling cross-functional issues. * Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves • Experience in telecom, eSIM, travel tech, or subscription-based businesses. * Exposure to fraud workflows, payment disputes, or regulatory complaint handling. * Understanding of self-service design and proactive support strategies. What You Can Expect • A critical role in shaping how global travellers experience our brand. * A startup environment with autonomy, ownership, hard work and opportunity for growth. * Remote-first working culture with flexible ways of working. * A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.

About The Zetter The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. Our boutique hotels, townhouses, and parlours are rooted in Londons most characterful neighbourhoods, offering guests more than a place to stay we curate thoughtful experiences layered with charm, warmth, and personality. Our people are central to delivering this experience, and strong, visible leadership is essential to our success. We are looking for more charming people to join the team at The Zetter Clerkenwell. The Role The Night Manager is responsible for overseeing the overnight operation of the property, ensuring exceptional guest experiences and the smooth, safe, and efficient running of the hotel throughout the night. This is a hands-on leadership role requiring strong problem-solving skills, sound judgement, and the ability to confidently manage overnight front-of-house and operational responsibilities. The Night Manager acts as the senior decision-maker on shift during overnight hours, ensuring guest satisfaction, security, and operational continuity at all times. The role involves managing late arrivals and early departures, handling guest queries and incidents with professionalism and discretion, completing nightly financial and administrative procedures, and maintaining high standards across the property throughout the night. This role is ideal for someone with excellent communication skills, a proactive mindset, and the ability to remain calm, organised, and effective in an independent overnight hospitality environment. What We Will Offer You A creative, supportive, and inclusive working environment Food & Drink discounts across all Zetter Parlours Friends & Family hotel rates 50% off Referral bonuses up to £500 Star Employee reward scheme A paid day off on your birthday Training, tastings, and development opportunities Clear progression pathways within The Zetter Collection TPBN1_UKCT

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